Database Develop

Active sync keeps changing emails back to unread

I have an AT&T tilt. It seems like whenever I get an email and I check it on my Tilt, if I move that email from the inbox into its appropriate folder that later on I notice the email is marked as unread again.
If I leave it in the inbox this doesn't happen.
As an example, in the morning when I get up, I check all my email on my phone and then move them into the appropriate folder. But by the time I get to work and check my email on the computer I see that all the folders that I moved the emails too are bold and show that there is an unread message in them. When I check those folders I see the the unread emails are the ones I checked on my phone earlier in the morning and that I already read them.
This is probably something really simple, but it's annoying and I don't know how to fix it. I'd appreciate it if anyone could help me out. Thanks!

BTT
Anyone have any idea on how to fix this? Thanks!

Please? Anyone?

(Exchange) It's because in the AS settings you chose to have your desktop overide your device. This is popular because on older model ppc's with volatile memory if your device died you'd lose evrything when you resync'd via wireless sync with the device overiding the desktop.
(Hotmail, Yahoo, etc...) This also happens because the mail host overides the device. The only way to make the email stop is to perform the read on the host account site.

Thanks a lot for the explanation. That makes sense.

outlook account type(updated 9/24,unresolved)

How come the newest version of outlook(possibly the outlook enhancement) doesn't let you switch from imap back to pop access? My imap has been disabled on gmail's site for months now yet my phone wont let me switch back to pop. Any possibilities?

any takers? if this helps "imap" is disabled when I check my settings for gmail on their URL however my device's outlook still sets up as imap and if i try to make a dummy account to default to pop and modify all the fields it fails to retrieve any email even though send/receive/authentication is fine

here's an update, i tried working this out in the registry and i goofed somehow even though i imported back the original settings. I use gmail once again but somehow it's still registered in outlook, just unlisted in account display. Now even though it's unlisted i can't recreate the gmail account and stick with imap until this is resolved

Outlook account type(update 9/24 but unresolved)
why is outlook so complicated for winmo?

dyetheskin said:
why is outlook so complicated for winmo?
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yes MS usually is ...for gmail when you are setting up the account dont type in the full address for example in [email protected] remove the m from the com...it should give you the option to manually configure gmail with the POP option enabled..of course you will need to correct that once you are configured

i tried this already. once it's configured back to pop and i do send/receive,it goes through but won't pull any data yet it syncs completely.i know this because i email myself and i don't get it in my inbox however if i go on html version it appears

dyetheskin said:
i tried this already. once it's configured back to pop and i do send/receive,it goes through but won't pull any data yet it syncs completely.i know this because i email myself and i don't get it in my inbox however if i go on html version it appears
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Hmmm will need to research this one...ill try it on my handset and see if i can replicate the issue...will let you know if i can find a fix

try using the 2nd newest garmin rom,i'm on the naked version

Tilt e-mails deleting themselves

Has anyone else experienced this? I have the tilt and it seems that if I leave an e-mail in the in box for a long time it eventually deletes itself. I had an e-mail with driving directions on it, I left it in my box until I needed it, when I went to view it, it was gone. This is not the first time I have noticed this.

Um, most of the time the emails are removed from the phone once the email has been checked from a computer. Email clients on a computer delete the mail from the server and pocket outlook doesn't.

Also, you will set, as an option, a specific amount of time to retrieve email.
If you want to save one specifically, save it to a different folder.

ChumleyEX said:
Um, most of the time the emails are removed from the phone once the email has been checked from a computer. Email clients on a computer delete the mail from the server and pocket outlook doesn't.
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I didn't realize the PPC would delete e-mails from the inbox simply because they are not on the server anymore. That sux, once it's in my inbox it should stay there until I decide what to do with it.
Thanks though for the tip of moving it to another folder.

In the E-Mail setting there is an option you set for how far back you want to check your mail. Set it to all and your e-mail should remain in the inbox.

punkhawaiian said:
In the E-Mail setting there is an option you set for how far back you want to check your mail. Set it to all and your e-mail should remain in the inbox.
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Aha!! That seems to be what I was looking for.....thanks Hawaiian!!

[Q] E-mail Question (False notifications)

Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)

Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.

So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?

Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.

had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps

gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?

Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.

I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.

RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.

Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.

[Q] Droid 3 Gmail Phone loading 29k emails

My new droid 3 is bringing in ALL of my gmail. This phone was just turned on a few hours ago and it has brought in the history of my gmail account, 29, 311 emails.
I see no way to "delete all"
I would like to know if I can delete all of them for I surely do not need many years of email on my new phone.
Is there a way to pick and choose who I want emails to come from to load on phone?
My gmail has been set up for years to come into my computers Windows Mail.
I understand on Gmail site as well as my computers windows mail that I can make folders for mail to dump into.
But even it would have placed all this mail into folders I would still have to clean
them out.
I only wanted it to bring in the mail from today....forward

Log into gmail via the web, hit the top checkmark box (not in your email, but above it in the toolbar looking thing). A bar directly below will pop up saying all 50 mails have been selected; next to that there is a link that will select every email/conversation, click it; now you can hit the toolbar archive/delete/move and everything will go with it.
Cheers,

Cyrus221 said:
Log into gmail via the web, hit the top checkmark box (not in your email, but above it in the toolbar looking thing). A bar directly below will pop up saying all 50 mails have been selected; next to that there is a link that will select every email/conversation, click it; now you can hit the toolbar archive/delete/move and everything will go with it.
Cheers,
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If I was to do this while logged into gmail.com then it would delete my gmail history. I am not wanting to delete from the server itself, just off my phone. So point being I got the phone yesterday and it brought in the email from many years. Silly!
How can I get all this email off my phone is the question and just have current stuff coming in?

I was under the impression that the Gmail app only synced the last 4 days by default. You can change the sync settings by going into the settings menu and selecting your gmail account and then go to sync inboxes and labels.
Seriously though, 29k emails in your inbox!?! Hate to say it but you really should use some labels and clean out that inbox.

29k emails sitting on a server is nothing. It has a search area. why would I bother with that ..they are just sitting there, and I don't read online. I understand they were supposed to sync last 4 days. that is the point. Why do I have so many, and how do I repair this as sync is not working, nor was it with my first droid.
Also it brought in contacts etc that I deleted 2 years ago, after I got rid of first droid! How did it remember that. argh

rkymtnhi62 said:
If I was to do this while logged into gmail.com then it would delete my gmail history. I am not wanting to delete from the server itself, just off my phone. So point being I got the phone yesterday and it brought in the email from many years. Silly!
How can I get all this email off my phone is the question and just have current stuff coming in?
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Dont delete archive.. it hides email and is still searchable... i archive every thousand unread emails gmail android only show 4 days by dflt
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