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Email disapears after few day

I'm new to the mobile phones using windows. But untill now i'm almost compleetly happy with the TyTNII.
The problem i'm having is that emails older than 3days are suddenly gone missing in my inbox . I can't seem to find any setting dialog where i can change this. Mayby i have to set something in the registry but i don't know what . So i'm hoping that someone can and will help.
I've tried to delete the account and after rebooting creating a new one but the problem still remains.

If you are using push or imap it is a settign in your server config for how many days of email to show.

No i'm using pop3 in both cases.

Raymongo said:
No i'm using pop3 in both cases.
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There's a setting, it lets you choose how many days of email to keep on our phone. It's default to 3 or 4. Thissetting applies to any POP or IMAP mail accounts, whether you are using push or on-demand email retrieval. Go to your email account on the phone, and select menu|tools|options or soemthing like that. choose the account, and edit the settings for it (it like a few pages into the "setup wizard" for the account)...

Go to Start-Programs-Messaging-menu-options-tap on your email name in the box-next-next-next-next-next-and finally the drop down menu under Download messages.

First of all i would like to thank you for your advise but i've been looking for such a setting myself and could not find it. Not even under the advanced button!
the only setting witch has something with day is :
Download messages from the past xx days or all messages.
As i understand it this has to with downloading and not with messages already downloaded right?

That is the setting. Perhaps it's poorly worded. but if you say "download emails from the last 3 days", then it will remove emails from your phone that are older than 3 days. So as time goes by, messages that download one day will be removed from the phone 3 days later. They don't get "deleted" from you rmail system, just removed from your phone.

It's a strange way to name a setting like this indeed. But i think i get it now and i'll go for the setting all messages than. I want to controlle the way wich email to keep and wich not!
Thank alot for your help

Just one question on gmail trach

Hi all, been lurking for awhile and can't find a definitive answer. I just got my N1 yesterday and am absolutely loving it. It's my first android phone, so this question may be stupid simple, but it's killing me.
When I delete something from gmail on my phone, it moves to the trash label, just as it should. When I go to the trash label, long press the email and choose delete (from within trash), it appears to be removed from my phone. It is not, however, removed from my trash in Gmail. If I go back into the trash label on my phone it shows up again, and if I go into the trash area in the Gmail web client, it's still right there, living happily in the trash.
What am I doing wrong? Why can I not delete trash in GMail from my N1? Using the native Gmail app on the phone, nothing third party for it.
Thanks in advance for the help all!

Are you allowing it enough time to sync the change?

Yeah. Gave it over an hour. It's like the trash label doesn't sync. Everything else seems to be working fine.

This is what google likes to call the "Oscar the Grouch" feature. Just leave the trash alone and nobody gets hurt.

go into your gmail app
select menu > settings > labels >
you should see "Trash" or IMAP "trash" depending on your account setup
select it and click sync all or sync the number of days you have allocated at the top of the labels list
welcome to android

Thanks everyone for the welcome and the responses.
Okay, I guess I'm confused now. The only labels even visible in the gmail account settings on my N1 are Inbox, Starred, and Sent (which I have set for 7 days on all three of those). I don't have custom labels set up, that's true, but should trash be showing up here natively? Is there something I can do to add it? Is there a setting I need to make to my GMail account on the web?
Thanks in advance again for the clarification.

Thanks everyone for the welcome and the responses.
Okay, I guess I'm confused now. The only labels even visible in the gmail account settings on my N1 are Inbox, Starred, and Sent (which I have set for 7 days on all three of those). I don't have custom labels set up, that's true, but should trash be showing up here natively? Is there something I can do to add it? Is there a setting I need to make to my GMail account on the web?
Thanks in advance again for the clarification.
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go onto gmail and check if trash shows up in the left panel. If not add it in the view/hide areas on the left and check phone after.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk

Yeah...trash label is not hidden and is on the left side under the inbox and the rest of the labels in the web interface.
Set up a second gmail account and associated it with my N1 as well. Neither account has the Trash label available in the N1 gmail app settings.

Download only selected emails from Gmail, possible?

It is possible not do download to your phone all the inbox, but only certain email flagged (labeled) in gmail based on a filter?
I tried to setup the inbox label to only synch to 0 days... no luck, back to minimum of 1 day (Sycn none option unavailable for the inbox). I don't want to download all my email, just those that got labeled.
Another workaround is to forward them to another account for just the mobile device, but I then end managing two Gmail accounts. Any ideas?

bicione said:
It is possible not do download to your phone all the inbox, but only certain email flagged (labeled) in gmail based on a filter?
I tried to setup the inbox label to only synch to 0 days... no luck, back to minimum of 1 day (Sycn none option unavailable for the inbox). I don't want to download all my email, just those that got labeled.
Another workaround is to forward them to another account for just the mobile device, but I then end managing two Gmail accounts. Any ideas?
Click to expand...
Click to collapse
You can filter all your mail that is incoming and move all of it to other labels, so it never really is in the inbox.

Unfortunately if the email is not in the inbox, it will not be downloaded even if you applied another label to it and tell Gmail in the Hero to download those with that label... or I am doing something wrong?
riggsandroid said:
You can filter all your mail that is incoming and move all of it to other labels, so it never really is in the inbox.
Click to expand...
Click to collapse

bicione said:
Unfortunately if the email is not in the inbox, it will not be downloaded even if you applied another label to it and tell Gmail in the Hero to download those with that label... or I am doing something wrong?
Click to expand...
Click to collapse
I'm saying apply only a label to the email you DON'T want synced. So the only mail that is left in your inbox is what you want synced.
Does that make sense?

Got it!! But instead of just applying a label, emails needs to be "moved" from Inbox. And, under filtering, the only way to do it is to mark "Skip the Inbox (Archive it)" and then all emails from now on "disappears" from Inbox (you can see them in All Mail "folder").
Problems with this? Once you Sync the phone (I don't know if I am doing something wrong) it gets lot of emails even if you specified only to Sync a few days. May be this can be solved by archiving everything before setting up the filtering and synching.
...AND when you return to your Inbox (regular Web Gmail) you need to select "All Mail" every time since this is not the default view (and I don’t find a way to change that) to view those emails that may be are important, but you just don’t want them on your phone right away... and that piss me off.
riggsandroid said:
I'm saying apply only a label to the email you DON'T want synced. So the only mail that is left in your inbox is what you want synced.
Does that make sense?
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Help please? Nexus 1 Email troubles

Hello, I really need some help with some email problems here with my nexus 1 (att 3g vers).
It has NOT been rooted, and has android 2.2 installed (prefer to not root btw).
Anyway, the problem is in regard to the android EMAIL app (don't know it's name, but it's the icon of the envelope and yellow @ symbol in it).
I've set it up to handle my other email accounts (comcast and godaddy accounts) - not Gmail. Everything is setup finally and working fine...but for one problem...
once an email arrives, i get the notification...go to read it, BUT - then after reading it...it's then moved to the trash automatically (the trash in the email app that is, it's not removed from the server.
Driving me nuts - it's no longer in the inbox area of the email app, for each and every account). Each email just automatically disappears (goes to the trash) upon my reading it one time.
I can go to the trash folder and read, but this is ridiculous...shouldn't I be the one moving emails to the trash?
Can anyone suggest a fix here, or know of anything I can do to stop this?
I see no settings to change this...it's a serious bug.
Or...is there a better email app (one like this, as I do like the look and feel of this one built into android 2.2) that I should be using?
I downloaded K-9 email (but really hate it's look, feel and operation compared to this one).
Maybe there is something I'm not getting here though and need to change?
It's very strange that ea email would move to the trash upon 1st reading it.
thanks for any help here

also, i have tried searching this site for this problem with zero luck...
but i can't be the only one seeing this issue, right?
again: these accounts are my comcast and godaddy email accounts (not gmail, hotmail, etc).
thanks again

sorry man, I tried looking at my settings to see if theres anything I can suggest. Nada...

update to my Q:
Ok, doyeee
I think I know what's going on....
I was just setting comcast and godaddy accounts up and had the the email apps open on my PC at the same time while running tests.
When I did email tests, and having the PC email apps open for the same accounts...after they download to the PC is when they will go to the trash on the nexus email (not staying in INBOX on nexus when the PC email app has downloaded them).
This might be standard (I don't know as this is finally the first phone able to handle emails like this.
Hmm, i'd sure prefer it if all emails could remain in the inbox (or some other folder other than trash) as I can't hit "reply" once they're in the trash should I later want to reply to the same email with more info later on mobile.

[Q] E-mail Question (False notifications)

Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)

Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.

So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?

Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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Click to collapse
I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.

had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps

gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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Click to collapse
I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?

Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.

I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.

RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.

Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.