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USB port connector problem

I have troubles inserting the connector into the USB port on my NOOKcolor. I managed to get it in two times, but more out of luck than for any specific insertion method. In between the first and second insertion I failed many times and I cannot get it in ever since the second insertion (and detachment).
It seems to go in half-way but then stops. Does anybody else have this issue on their NOOK?

I've found that it fits at a slight angle up (when you have it plugged in, the connector will point slightly toward the back of the device).

Same thing that goldprorm said....once you figure out the exact way it wants to go in, it goes in fine....just seems to go in a little weird.

the microUSB connector seems to be non standard?
In addition to the finnickyness of inserting the microUSB connector to the nook color, I tried using the cable to connect my mobile phone to my computer. The microUSB would not insert fully into my phone. I didn't go any further to see if I could establish connectivity as I had another cable close by but I thought it strange as I have used many different microUSB cables and they have all worked fine in any other vendors device.
Does anyone know if there is something specific with the NC microUSB connector/cable?

Kiwi_in_KC said:
In addition to the finnickyness of inserting the microUSB connector to the nook color, I tried using the cable to connect my mobile phone to my computer. The microUSB would not insert fully into my phone. I didn't go any further to see if I could establish connectivity as I had another cable close by but I thought it strange as I have used many different microUSB cables and they have all worked fine in any other vendors device.
Does anyone know if there is something specific with the NC microUSB connector/cable?
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Click to collapse
Yeah, it uses extra pins to carry additional power to charge faster using the Nook cable and wall wart. A normal cable will work just fine with it but the nook cable is propritary and wont work with other devices...
Sent from my NookColor using XDA app

[Q] Data cable question

I read in other post that this phone comes packaged without a 'data cable'. I wanted to know if like I suppose, the phone needs this special cable to perform operations between it and the computer or if this 'data cable' is a common USB - microUSB cable.

Zaparl said:
I read in other post that this phone comes packaged without a 'data cable'. I wanted to know if like I suppose, the phone needs this special cable to perform operations between it and the computer or if this 'data cable' is a common USB - microUSB cable.
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Yes, the package doesn't have data cable shipped with it. However, you may use any USB to micro USB data cable for this. That should not be a problem.
Also, make sure to post the questions in QA section. You'll get better answers there.:good:

Ooops! My bad! I had several tabs opened with different forum threads and I wrote in the wrong one.
Thanks for the answer!

Mine got one in package, didn't know that they'd be shipped without one

this depends on regions/countries... on europe, most countries it comes with only with a usb cable, in france it comes with headphones headset, in india I guess it's with a charger, it depends...

onesolo said:
this depends on regions/countries... on europe, most countries it comes with only with a usb cable, in france it comes with headphones headset, in india I guess it's with a charger, it depends...
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This certainly seems to be the case as my UK XT1068 came only with the USB cable. On YouTube I have seen videos of people from different Regions/Countries with different variations of their box contents as described by onesolo.

Note 5 Keeps Disconnecting & Connecting Via USB Cable

Hello...
My Note 5 Keeps Disconnecting & Connecting rapidly Via USB Cable? I have tried to seek solutions by disabling power management in USB Control but to no avail. Does anyone ever have this same issue & share how to fix this? Thanks in advance

Ihad this problem before. And i found that the problem caused by the cable itself . The note 5 cable is so thin and as you moving it , it will disconnect. I tried to connect my note 5 with old s5 cable . (Thicker one ) and the problem never appear again . Hope that help .

I agree, I had the same problem and found out it was the USB cable itself..

Denim Guy said:
Hello...
My Note 5 Keeps Disconnecting & Connecting rapidly Via USB Cable? I have tried to seek solutions by disabling power management in USB Control but to no avail. Does anyone ever have this same issue & share how to fix this? Thanks in advance
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Click to collapse
Hi,
Firstly, i agree with other posters that it could be Usb cable. However in my case with my old Note 4 I had similar issues with connecting /disconnecting.. rapidly (same as you stated in your post)
I found in my case it was the Note 4 fast charger plug (Not cable.)
If i changed the fast charger plug it would stop disconnecting /connecting. In fact it made a loud
noise /sound in the process that drew my attention as to what was happening. (the phone was making the connection /disconnection noise)
If i changed the charger with my old Note device's charger/ plug it would work correctly. Also if i change
Note 4 fast charger with my Note5 fast charger it would also work correctly.
Good luck

Well...it's getting quite weird actually. Yes i think the problem is actually from my USB cable here, it used to be fine but problems only arose after i upgraded my PC OS from 8.1 to Windows 10 and Note 5 firmware to Marshmallow at the same interval. In my case the charging process with its fast charger adaptor works fine, but not with the data transfer when connected to PC. Since i only have other USB cable from Samsung Tab S, thus what i can conclude is that by using said USB cable, connection to PC was more stable but still sporadically undetected or stopped during data transfer here. And it did not support fast charging despite plugged to Note 5 fast charger adaptor. I suppose not all USB cables support fast charging at all. And there are reports indicating several USB problems conflicting with windows 10 as well. Meanwhile i am still trying to figure this out, i'll keep updated when new progress comes up ok. Thanks for all your attention & inputs, really appreciate it here.

Just bought a new USB data cable for Samsung Note 4, the cable is indeed thicker. Conclusively yes the culprit was the USB cable as no said problems occur anymore while using new cable here.

USBc 3

Is anyone else having issues with the connection to their note dropping in an out using a USBc - A 3.0 cable? I have tried several cables and at least two different PCs, and if I leave it connected, I will get the windows usb detached, and usb attached sounds, sometimes back and forth over and over again.
In some cases it does it constantly, but then I think it has settled down and do a large copy and it might drop during the copy.
So far it doesn't seem to be happening with an older USB2 cable using the micro to usbc adapter and I don't have the OEM cable right now to make sure it is not the aftermarket cables (two different cable manufacturers).
Just checking to see if maybe there is something I am missing before I reach out to Samsung.
Bob

Okay, the cable that came with the phone seems to work with no problems.
Has anyone had problems with USBc - USB A 3.0 cables? I find it odd that the problem was on two different manufacturers and multiple cables/computers. If quality is the issue, then how do I know what cables to buy? I sure as hell don't want to have to pay samsung prices for all my cables!

I've read somewhere here on XDA that the included cable with the Note 8 is actually USB 2.0. The one included with the Gear 360 is USB 3.1, so if you got the promotion for that you can try and see if that works.

After an hour on the phone, being asked the same questions over and over, going through 3 people plus the chat for support. Samsung tells me to use the USB 2.0 cable that came with the phone and that they don't support non Samsung cables! I posted on Their FB page and have received some encouraging replies. So hopefully they will either tell me what I am doing wrong or send me a new phone.

I would also make sure that the phone is not putting something to sleep that is causing that as well. I had this happen when I was transferring from pc to phone the first time. It wouldn't stay connected, would always drop. Problem went away after factory reset,but I transferred files before I did anything else the second time and had no troubles.
Sent from my Galaxy Note8 using XDA Labs

nuclearrage said:
I would also make sure that the phone is not putting something to sleep that is causing that as well. I had this happen when I was transferring from pc to phone the first time. It wouldn't stay connected, would always drop. Problem went away after factory reset,but I transferred files before I did anything else the second time and had no troubles.
Sent from my Galaxy Note8 using XDA Labs
Click to expand...
Click to collapse
Could there be something putting it to sleep on USB3 and not USB2? I have tested quite a bit and the only difference is 2.0 vs 3.0.
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.

How many threads do you need to make?
ParrSt said:
Is anyone else having issues with the connection to their note dropping in an out using a USBc - A 3.0 cable?
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Click to collapse
No.
https://forum.xda-developers.com/galaxy-note-8/help/using-usb-c-to-3-0-3-1-cables-t3683599

i bought a few aukey usb 3.0 cables from Amazon, and use them effortless all the time with this phone..

Have you tried going into Device Manager > USB Root Hub(s) and disabling Power Management?
If you're performing a large copy, it's "possible" that the host (PC) "may" be dropping the connection.
As for the cables, I've used several brands without difficulties.

These work great: https://www.amazon.com/gp/product/B07213D35X/

ParrSt said:
Could there be something putting it to sleep on USB3 and not USB2? I have tested quite a bit and the only difference is 2.0 vs 3.0.
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
Click to expand...
Click to collapse
It was just a thought, the only time I had trouble was before the factory reset, and I did set up all the auto sleeping stuff to help with battery(turns out I didn't need to). I always have used the Anker branded USB 3.1 3ft cords for transfer from pc to phone. They seem to give the best speeds .I never really tried to troubleshoot,using different cords,problem just went away.
Sent from my Galaxy Note8 using XDA Labs

marctronixx said:
No.
https://forum.xda-developers.com/galaxy-note-8/help/using-usb-c-to-3-0-3-1-cables-t3683599
Click to expand...
Click to collapse
Two different, but related questions. First I asked if anyone was having problems. Very few replies. Next I was asking if anyone had success with 3.0/3.1, since Samsung is telling me they don't support any cable but their 2.0.

ParrSt said:
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
Click to expand...
Click to collapse
Samsung makes USB 3.1 cables. They were telling you to use those if you want USB 3. They would never, ever give tech support on random 3rd party accessories (especially with the glut of crappy Chinese ones), so asking them for help with other manufacturer's cables will be futile. They're not telling you to never use 3rd party cables, but that they can't possible troubleshoot every single random cable.

harveydent said:
Samsung makes USB 3.1 cables. They were telling you to use those if you want USB 3. They would never, ever give tech support on random 3rd party accessories (especially with the glut of crappy Chinese ones), so asking them for help with other manufacturer's cables will be futile. They're not telling you to never use 3rd party cables, but that they can't possible troubleshoot every single random cable.
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No one has told me where to find a samsung 3.0/3.1 cable. They are telling me, and giving me part numbers ONLY to the 2.0 cable that came with the phone. I specifically mentioned that they are telling me that I am restricted to 2.0 and no one is telling me how to get 3.0/3.1 speeds. I can understand them not supporting 3rd party cables, but USB is a standard, and I am testing with several different cables. I have ordered some expensive, since samsung has not, depite my request, given me a link/part number for a Samsun 3.0/3.1 cable, to see make sure it is not the cable. Right now it looks like it is the phone.

My Note 8 started dropping and picking up connection to usb with the original charger. I plug it in to charge and it connects and reconnects once and then fast charging is turned off or dropped and it doesn't fast charge anymore. I replug It in to see if I get a chance for it to get fast charging. It goes to regular charging. I don't see any damage in the port and have used 2 of the same cables. I will keep monitoring this event. Ive never had this happen to me before with S8+ and Note 7. It sucks because it charges so slow when it's not fast charging and I compared charging durations with my S8+ and it's charging slightly faster than My Note 8. I need more time seeing what's up with this. Help is welcome. Thank you.

Connection problem with USB-C on pc

Hi,
i have a problem with this cable on note 8.The cable dont work,pc connection and charging.Someone help me?Thanks.The cable is Baseus CATKLF-H91

HracSrac said:
Hi,
i have a problem with this cable on note 8.The cable dont work,pc connection and charging.Someone help me?Thanks.The cable is Baseus CATKLF-H91
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Click to collapse
If only "that" cable doesn't work with your note 8, then use another cable. Not really a big issue. Either the cable is somehow damage or it is somehow not compatible with your phone ,which shouldn't happen often.
If none of the cables work with your phone work assuming there is no associated software bug in your phone, then the charging port is damaged. It can be easily fixed luckily.