[Q] Diamond 2 - loss of signal - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Is there already a thread for this? I could not find it. Basically my problem is that my HTC Diamond 2 occasionally looses its signal and then it goes into some sort of infinite loop trying to reconnect, but until I reboot it - no luck. It happens roughly speaking once a week. I have this phone for 2 years now and I have been upgrading it to latest Radio ROMS and also best ROMS from this forum. The problem never went away.
Recently I went on a holiday to another country - I noticed that the phone was much more stable there, although I had the 'event' happening once.
Do you think it is a hardware fault with my phone, or is it something common and fixable?
Regards
Ivan

Please ask in the correct section! We have a Topaz Q&A sub forum for a reason! Please use it!
With that being said, i moved this thread to the Topaz Q & A

Actually I had the same problem as you do and I decide to sent my D2 to the repair centre. They find out that the problem is CPU and RF module. Now expecting to get my mobile back, so will see.

Related

New P3600i sticks at splash screen

Bought it 5 days ago. When the battery went dead last night, I plugged it in to charge and switched it on .It did not go past the Windows Mobile splash screen. I took the battery out as well as the sim and memory cards, to no avail. I left it plugged in overnight and got the battery fully charged (battery indicator light is now green) and the network status green light would (at least sometimes) start flashing on boot, even though the phone would not completely boot up. I CAN get it into bootloader. What I want to know is, should I go to www.htc.com and download and install an official ROM from there, or should I leave all that alone and take it back to where I got it from before I screw it up? Additionally, the phone shows up as a Dopod D810 when registered on www.htc.com, and the radio and ROM versions appear to be lower/older than what came pre-installed in the phone. Advice anyone? I am fairly new and in the process of learning all this wonderful stuff you guys have to teach.
it seems like its already been fiddled with (correct me if i'm wrong people), i would visit the HTC club site and if you can upgrade using your serial number do that, as if you look in the trinity WIKI in "Trinity" forum (Not Trinity 6 forum, here) it states there is a different way to flash the p3600i as its setup different than the standard p3600.
This is exactly what happened to my phone when the battery died (after installing FInixNOver) Is there a problem with these ROMS, or something that happens when the phone dies!... My phone was also 'sticking/frozen/crashed' on the splash screen.
I just reflashed it with a new ROM after fully charging it again.
Thanks VISTAR. And WIZZKID - your phone works perfectly now after the flashing? And do you think it's because of the stuff you installed? BTW my ROM was an official HTC ROM. I actually got called out early this morning to do a flight to the island where I bought the phone (I am a commercial pilot flying Caribbean routes) and I packed it's backside back in the box and sent it to be exchanged. I don't have the new one yet, but I am beginning to wonder if I shouldn't try something else because of this problem of sticking at the splash screen - however I only have a choice of the Kaiser and the S730 at the moment. The P3600/P3600i is among my favourite WM phones of all times, but I don't wanna have to go thru this again. What do you guys think? By the way - I only just realized that I started this post in the wrong section, so please forgive me anyone whom is not pleased by that.
iF YOU HAVE THE CHANCE OF A KAISER I WOULD GO WITH THAT, ITS THE BEST OUT THERE AT THE MOMENT..
Yeah I know but I just don't like it the way I like the P3600i and some of the others. Besides I prefer no sliding hardware keyboard. Moving parts is an issue for me as I am very fussy about wear and tear/looseness. Thanks again for your help. I am gonna move over to WIZZKID's thread on this P3600/P3600i non-starting issue since I am in the wrong section of the forum. Thanks to all those who assisted...
Got a second P3600i and it did the same thing - a hard reset fixed the problem.

Screen calibration trouble on Diamond

Heeeelpp !!!
I am going crazy over this problem :
I have had my HTC Diamond for less than two months and it has worked fine.
Two days ago it started misinterpreting my stylus' pointing on the screen.
It seem that the sensory-element in the screen has "moved"...
I have recalibrated the screen several times and it works for some 6 - 10 clicks.
Then the touch of the stylus is either not registered (if I try to reach something on top part of the screen) or I get results as if I was pointing between 0,1cm - 1,5 cm or more above og under (it varies) the actual contact point of the stylus (needless to say - I have given up using my fingertip).
I have tried with soft reset and have also tried the hard reset but to no avail.
It means that I can't use the phone for one thing and also, that most of the other functions are out of reach or very very hard to use because of the displacement.
Ozgur ? / Anybody ?
Chuckle
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Suffering
mikey1963 said:
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Click to expand...
Click to collapse
If it is acting up like mine, she must be crawling the walls by now and refusing any form of physical contact - just like the phone does ...
Mine is so bad now, that I can't call a number from my list or pick up the phone without 4 -5 tries at hitting the right spot let alone using any other function.
Against better knowledge I today updated the ROM with the new one from HTC - and it is quite evident, that is is a hardware thing.
I am handing in my complaints and the phone today.
I had the same problem on dutty's v2.2 rom yesterday. I reflashed a radio as i had problem with gps as well and it is good back again. Reflash your radio. If not flash radio and other rom. Usually HTC rom don't upgrade your radio!
Same problem here, my diamond stated misinterpreting slightly the stylus, now it's all just messed up, wherever you click, it detects the pulsation at the upper left side of the screen. It doesn't pass the calibration phase either.
I did not try to reflash the radio, just reflashed the stock SPL and original Vodafone ROM for sending it to RMA. However they are telling me that the whole RMA-thing will take AT LEAST 2 weeks. Over 15 days without my phone. I need it, that's madness! They should give the users a new phone and send the other back to HTC for whatever they want to do with it!
I think it happened after I tried playing a bad-formatted WAV file and the phone crashed. Should I try the Radio thing?

Dimaond Gets Hot and Screen Alignment Goes Out

I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.

Tytn 2.... is it dying?

Hello,
I'm writing in order to ask you information about a problem with my htc tytn2. I used the search features and there are someone with a similar problem but it is not the same.
It is some days my tytn2 started to have the touch screen not working for a lot of time. then it can happen that it start to work again and few time later stop again for undefined time. the timing is fully random.
About during the same days also another problem started: when i call (o someone calls me) it happens i doesn't hear him but he hears me. The timing of working/not working of audio during a call is again random but most of the time it works.
So I don't understand if it could be a software problem (i could try to installa again the S.O.) or my phone is just ending to work.
I've a TIR cooked version of WM 6.1 but i'm using it for more than 1 year and i've never had such problems.
I didn't do any changes in the so before the problems happened.
The phone is never falled.
So, have i start to think to buy something else????
In that case according to the fact that i've not a big udget i was thinking to TOUCH PRO 2 or HTC MINI (both under 300 euros). Could you suggest the better one or maybe another suitable model?
Thank you in advance for your support and sorry for my poor english
You can try a hard reset and see if that solves the issues that you are currently having.

Phone Freeze , Lag, Touch screen unresponsive , Internet connection not stable

This is my second time bought an AT&T Samsung Focus, and again...it suck!!
My first Focus has the Network problem, returned it already to the seller..
Bought another one, and it gives more complicated issues...aaarrgghhh...
Phone very often Freeze , Lag when I swap between apps, Touch screen unresponsive , keyboard freeze and then suddenly typing on its own like crazy...Internet connection unstable..
I got the Focus still on Window 7, updated to 7.5 (7.10.7720.68) from Zune, thought it will fix the issues but it is not.
Can someone show me how to fix this ? Load custom ROM or whatever to make it works again? I'm going to sell this crap once it fixed
Sorry for my language..It's totally drive me crazy
I'm not aware of any 'custom ROMS' that are available for WP7 devices, since the various bottom layers have not yet been cracked, as far as I know.
That said, I'm not sure that the device is at fault, and definitely not the O/S. There are plenty of us around using the Focus (it was one of THE most popular WP7 devices ever) with no problems -- certainly not the ones you are experiencing.
Your signature/profile don't say where you are or which provider you are using -- but many of the problems you describe could be due to problems at the service provider end, not the device itself. Obviously it is frustrating when the phone does these things, but I'm not sure there is a quick fix available here for you.
BTW, this forum is for the Focus S -- there's a separate one for the original Focus unit.
drtolson said:
I'm not aware of any 'custom ROMS' that are available for WP7 devices, since the various bottom layers have not yet been cracked, as far as I know.
That said, I'm not sure that the device is at fault, and definitely not the O/S. There are plenty of us around using the Focus (it was one of THE most popular WP7 devices ever) with no problems -- certainly not the ones you are experiencing.
Your signature/profile don't say where you are or which provider you are using -- but many of the problems you describe could be due to problems at the service provider end, not the device itself. Obviously it is frustrating when the phone does these things, but I'm not sure there is a quick fix available here for you.
BTW, this forum is for the Focus S -- there's a separate one for the original Focus unit.
Click to expand...
Click to collapse
Opss...Sorry... I must be crazy already
Please Mod, remove this to the Samsung Focus thread ?
I am experiencing similar issues on the original Focus and am scouring the forums for a solution.
I shall report back if I find anything.
(This post also serves as a "watch this thread" for me)
jt
jt3204 said:
I am experiencing similar issues on the original Focus and am scouring the forums for a solution.
I shall report back if I find anything.
(This post also serves as a "watch this thread" for me)
jt
Click to expand...
Click to collapse
I don't know if I'm allow to continue this thread as it is on the wrong section but this concern me alot and would appreciate any fix.
I found that there's Roger Rom, what I'm thinking is if it's possible to flash it to get a new fresh Rom installed and hope the problem would gone?
I read some thread on it but still not sure what steps should I do. Also if there's thing I should aware due to flash it to non AT&T Rom, maybe that I would not be getting an official update or whatever.
As long my focus is behaving correctly that is what I'm asking since I'm only using it to get my emails as a replacement of my blackberry. It freeze alot when I type and really annoying.
metie said:
I don't know if I'm allow to continue this thread as it is on the wrong section but this concern me alot and would appreciate any fix.
I found that there's Roger Rom, what I'm thinking is if it's possible to flash it to get a new fresh Rom installed and hope the problem would gone?
I read some thread on it but still not sure what steps should I do. Also if there's thing I should aware due to flash it to non AT&T Rom, maybe that I would not be getting an official update or whatever.
As long my focus is behaving correctly that is what I'm asking since I'm only using it to get my emails as a replacement of my blackberry. It freeze alot when I type and really annoying.
Click to expand...
Click to collapse
You could try that. For me, I want to avoid reflashing the ROM.
I have the Rogers ROM on my phone at the moment (it was a Rogers phone) and can assure you that they do provide the official updates (although no Tango yet).
If you're comfortable with the flashing process and don't mind losing all of your data, a fresh ROM could be a bit of a blanket fix.
jt

Categories

Resources