[Q] MTP USB Device won't install on Windows - Galaxy S I9000 Q&A, Help & Troubleshooting

When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?

kashmir83 said:
When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?
Click to expand...
Click to collapse
I have the same problem, however using Windows XP 32 bit SP3
And I get:

Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)

Aylarth said:
Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)
Click to expand...
Click to collapse
Yeah I've tried this package. Same error.

RagnarIceblood said:
I have the same problem, however using Windows XP 32 bit SP3
And I get:
Click to expand...
Click to collapse
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?

RagnarIceblood said:
Yeah I've tried this package. Same error.
Click to expand...
Click to collapse
dang... then this is something I cant help in, I'm really sorry
kashmir83 said:
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?
Click to expand...
Click to collapse
All I know is that this usb driver package helped me and my gf either, without this pack I got the same error like you did, and since then everything works properly. If this package cant help you then I have to admit this is beyond my knowledge.

Just found our that i left my usb cable at work
Thanks again for your suggestion. I will try this after the weekend.

Aylarth said:
dang... then this is something I cant help in, I'm really sorry
Click to expand...
Click to collapse
Some more info.
The last one is from Event Viewer, where it claims that this version of Windows does not support Windows Portable Device drivers.
What a bunch of bollox, my HTC HD2 synced just fine. Must be Samsung crappy driver I guess.
And yeah, I got v 4.5 of windows installer.

update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !

RagnarIceblood said:
update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !
Click to expand...
Click to collapse
huh?.. mediaplayer? wierd solution ..

I had this issue too, on my moms pc.
I installed kies befor plugging my phone to the pc, it worked perfectly then, installed the drivers and all. could not see if you had tried that. so its worth a shot

another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode

drhonk said:
huh?.. mediaplayer? wierd solution ..
Click to expand...
Click to collapse
Not really, WMP 10 is the one responsible for the stock MTP driver.

My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.

Just a quick note on what I discovered last night when trying to get my SGS connected.
Bluetoothe needs to be off
It has to be using the stock Home screen I was as ever using LauncherPro. As soon as I switched back to stock it connected.

rocketpaul said:
My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.
Click to expand...
Click to collapse
try what I did, re-install WMP 10 (or 11)

I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.

TeamSancheZz said:
I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.
Click to expand...
Click to collapse
how do you do that btw?

reinstall wmp11
hey ive got the same problem..
but how do you reinstall windows media player 11 on vista?

AllGamer said:
another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode
Click to expand...
Click to collapse
Unfortunately, this did not fix it on my droid X

Related

Does ANYONE know how to make Kies work with Windows 7 x64 bit ? Is there a hack ?

Anyone know how to get Kies working with windows 7 x64 bit ?
Please help i need to use it to update and get my 3 button combo working.
Any ideas ?
No hack matey. Simply need to install the 64 BIT drivers. I myself am on Windows 7 64 BIT for the extra RAM recognition. Kinda sucks that 32 BIT can only recognise 1.75GB of RAM. I think I installed them from here:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
It's phone specific, these are the Galaxy S drivers, so make sure you Google 'Your Phone Model, 64 BIT Windows 7 Drivers'. Install these, reboot, connect your phone to PC and launch Kies on your phone. Kies should start on your PC automatic, but sometimes requires a prompt to start. Make sure you use the Samsung Kies connection manager for the first time connecting your phone. These drivers will also work with Odin for flashing your phone, and I believe they will work with ABD although I don't use that.
REF, took the drivers from this thread:
http://forum.xda-developers.com/showthread.php?t=728929
I have windows 7 x64 and Kies running without any problems...
Its working great fir me. What problems are you facing?
Sent from my GT-I9000 using XDA App
No problems with kies also over here @ x64... just installed kies the way you normally do
Yeah, some people have to install the drivers manually, depends on the RC and Windows Update. Check the drivers post if anyone is having any problems!
trying now - removed kies too and dl the newest version ill let you know if this works
cheers mate
quattro_rs said:
Its working great fir me. What problems are you facing?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Well basically I installed Kies, and when I connect my phone, from the List i select Kies, and it says on my pc drivers failed to install, and on my phone it just does the MTP screen thingy and it disappears, over and over again.
I can't connect my phone at all. It sucks because I really need use Kies so I can get my 3 button combo working and really mess around with the phone.
Hi there again. Do you have Teamviewer? You can get it free from www.teamviewer.com. I'll stay up and extra half hour and help you. If you want to download that and send me the user/pass to connect to you, i'll be sure to help you get your phone working on Windows 7 64 BIT with Kies.
AdamDowning said:
Hi there again. Do you have Teamviewer? You can get it free from www.teamviewer.com. I'll stay up and extra half hour and help you. If you want to download that and send me the user/pass to connect to you, i'll be sure to help you get your phone working on Windows 7 64 BIT with Kies.
Click to expand...
Click to collapse
downloading it now
Ok great, make sure you send me a PM with the ID/Pass and don't publically post it!
AdamDowning said:
Hi there again. Do you have Teamviewer? You can get it free from www.teamviewer.com. I'll stay up and extra half hour and help you. If you want to download that and send me the user/pass to connect to you, i'll be sure to help you get your phone working on Windows 7 64 BIT with Kies.
Click to expand...
Click to collapse
k sounds good 1 min
AdamDowning said:
Ok great, make sure you send me a PM with the ID/Pass and don't publically post it!
Click to expand...
Click to collapse
I sent you the details
for the record guys i still can`t get into Kies
uinstalled samsung drivers and kies
downloaded new kies and updated
installed samsung 64X bit drivers for windows 7
nothing worked - MPT still fails
I`d be willing to pay pal someone $10 if they can help me get Kies working
I`ve tried everything mentioned
I didn't get the details mate, I can get this working definetly. Send them me over again in a PM.
Funkadelick said:
I sent you the details
for the record guys i still can`t get into Kies
uinstalled samsung drivers and kies
downloaded new kies and updated
installed samsung 64X bit drivers for windows 7
nothing worked - MPT still fails
Click to expand...
Click to collapse
Did you install usb_drivers_GalaxyS_x64.zip
???
HERE
Kies works fine on my Windows 7 64Bit Professional.
​
It's not Kies that is your problem mate.
MTP flashing on the Galaxy S means you have a program on the phone causing the problem. 16 digit file extensions is the issue. You can try unmounting the internal and external memory cards.
You can try formating the internal memory.
You can use a program which is available to search for the 16 digit file extention issues and delete the folders/files it finds.
Make sure you don't have an alternate launcher started as well. Kies doesn't like it.
try uninstalling it than install the version from samsung website
here is the link:
http://www.samsungapps.com/about/onPc.as
Got it working for him, he said hes going to make a donation to me . Hope so, need to pay for university! Great guy to teach, learns fast, and showed him how to update to JPH 2.2.
I have a problem with kies as well, MTP flashing.
Where can I find this app that removes 16 digit file extensions etc?
From day one I havent been able to connect to kies.

[Q] Galaxy Tab Issue

Not sure when it began but I am unable to connect my tab to any pc. I have tried 4 different ones. It just gives me the error message "usb device not recognized". I have the custom rom from overcome(the latest one) installed. I put the tab in download mode and the same issue remains. I turned on/off usb debugging and it still doesnt work. I even tried the *#7284#. That did not help either. Please help.
Hi..firstly, welcome to XDA Samsung Tablet Forum. I see you already register since Nov 10 but your post so far is only 2 post. So I'm consider you are still newbie (same like me
Anyway, back to your question.
Have you go to samsung webpage and download the kies?
http://www.samsung.com/my/support/d...WDXME&prd_mdl_name=GT-P1000&srchword=GT-P1000
Do that first, after install it, go to >>Tools>>Install driver. Click it.
make sure your tab is connected to your PC via USB.
After you click the install driver, kies will download the driver for you and it will automatically detect your USB tab.
please try.
Is your pc windows xp or 7? W7 doesnt need any drivers installed, but W xp needs drivers.
rangercaptain said:
Is your pc windows xp or 7? W7 doesnt need any drivers installed, but W xp needs drivers.
Click to expand...
Click to collapse
Is that true?? Mine is W7, but it could not detect my tab. only after install driver it can detect
naimmkassim said:
Is that true?? Mine is W7, but it could not detect my tab. only after install driver it can detect
Click to expand...
Click to collapse
Sounds like a fault with windows. Try running updates or use a registry cleaner/fixer see if that helps.
CCleaner has one.
[EDIT] Ah I misread, looks like you have tried other systems with same issue. Not sure then.
I'm assuming you're not using the same cable with all of them, otherwise you'd want to try a different cable. If you've tried the different cables between the different devices and still the same issue, you might roll one of them back to stock and see if that fixes the issue or not. It's possible you have bad usb ports, but more than likely it's a software issue on the tab.
naimmkassim said:
Hi..firstly, welcome to XDA Samsung Tablet Forum. I see you already register since Nov 10 but your post so far is only 2 post. So I'm consider you are still newbie (same like me
Anyway, back to your question.
Have you go to samsung webpage and download the kies?
Do that first, after install it, go to >>Tools>>Install driver. Click it.
make sure your tab is connected to your PC via USB.
After you click the install driver, kies will download the driver for you and it will automatically detect your USB tab.
please try.
Click to expand...
Click to collapse
Even though I tried this step before, I went though these steps again..and the same problem occurs.
rangercaptain said:
Is your pc windows xp or 7? W7 doesnt need any drivers installed, but W xp needs drivers.
Click to expand...
Click to collapse
They all are windows xp computers. It was working fine up until a few days ago. Then it just stopped working. Im trying to flash back to stock rom just incase some software went haywire but I can't bec odin doesn't recognize my tab
Have you tried a different USB port?
I had the same problem with Odin/Kies. Updated Kies to latest version and reinstalled drivers and works now
muli82 said:
Have you tried a different USB port?
I had the same problem with Odin/Kies. Updated Kies to latest version and reinstalled drivers and works now
Click to expand...
Click to collapse
How about the usb cable? Possibility is high due to cable itself. Since you using the same cable with all PC. You should try to change it.
Sent from my GT-P1000 using XDA App
Bad cable or bad tab. Borrow a cable to eliminate that.
Not sure, When i was reading instruction for how to update with overcome rom it said that if Odin doesnt recognise the tab try a different USB port.

[Q] Having trouble connecting LGOB to the PC Suite [Q]

Whenever I try to connect my Lg Optimus Black to the PC Suite it isn't recognised...
Any ideas?
TomByrne94
What operating system are you using on your PC? I wasn't able to correctly install the drivers under Vista, I've only managed to get the thing running on an XP system.
Windows 7, i've installed the drivers a few different times now and they seemed to work each time...
Problem resolved.
TomByrne94 said:
Problem resolved.
Click to expand...
Click to collapse
Any chance of sharing the solution, in case any other person is having the same issue and lands on this page after a search? Thanks!
I just reinstalled the drivers a load of times and made sure that mass storage mode wasn't enabled...

Problem making pc to recognize phone.

Hello ppls.
I've read some similar threads about this problem, tried some solutions, didn't worked and they didin't really had my situation.
So lets begin. My phone isn't recognized by my computer of anysort. When i plug the device i get this error: Windows has stopped this device because it has reported problems. (Code 43) .Tried solutions for the error with no succes.
I run Windows 7 64 bit,4gb Ram, Intel Quad Core 2,2 Ghz. I downloaded the drivers for the device from samsung, bummer when i manually try to update the drivers and set the path to where the drivers are it says The device is already up to date,even with online search.
What i've tried so far:
1. Tried in normal condition with KIES. Debugging off.
2. Debuggind on. Same
3. Different PC with windows 7 32 bits, same error, same solutions that don't work
4. Updating .Net framework
5. Installing a program that automaticly detects drivers. It didnt even see it.
6. Checking the cable for corrosion or anything else faulty. Cleaned it even.
7. Yelling are the stupid phone !!
Thank you.
rahbert said:
Hello ppls.
I've read some similar threads about this problem, tried some solutions, didn't worked and they didin't really had my situation.
So lets begin. My phone isn't recognized by my computer of anysort. When i plug the device i get this error: Windows has stopped this device because it has reported problems. (Code 43) .Tried solutions for the error with no succes.
I run Windows 7 64 bit,4gb Ram, Intel Quad Core 2,2 Ghz. I downloaded the drivers for the device from samsung, bummer when i manually try to update the drivers and set the path to where the drivers are it says The device is already up to date,even with online search.
What i've tried so far:
1. Tried in normal condition with KIES. Debugging off.
2. Debuggind on. Same
3. Different PC with windows 7 32 bits, same error, same solutions that don't work
4. Updating .Net framework
5. Installing a program that automaticly detects drivers. It didnt even see it.
6. Checking the cable for corrosion or anything else faulty. Cleaned it even.
7. Yelling are the stupid phone !!
Thank you.
Click to expand...
Click to collapse
Have you tried with a different USB cable?
No because i connected succesfully my friends galaxy fit with it, so the cable is not the problem.
thry manualy installing galaxy s drivers on pc?
Uninstall and reinstall the drivers.
Try different drivers.
Make sure you're using a Samsung wrong with the Samsung drivers.
Use a different PC.
Keep trying!
I gave up...I tried everything.Spent hours of searching forums and applying solution, nothing works... Tried On 3 different pc's. 1 with win 7 64bit, and the rest win 7 32 bit. I can't manually install the drivers either. Says there are already up to date when i set a location for the drivers to detect...I can't even use it as mass storage.
rahbert said:
I gave up...I tried everything.Spent hours of searching forums and applying solution, nothing works... Tried On 3 different pc's. 1 with win 7 64bit, and the rest win 7 32 bit. I can't manually install the drivers either. Says there are already up to date when i set a location for the drivers to detect...I can't even use it as mass storage.
Click to expand...
Click to collapse
To try using different drivers you would need to uninstall the current driver.
And just to be sure, you didn't flash to CM7/MIUI recently, not realizing Samsung drivers won't recognize your phone anymore, right? Nexus S drivers for those ROMs.
Its on the original ROM i think. Recently bought it second hand, 1 year old.
I couldn't find different drivers...except 32 bit and 64bit, but they all are the same version. Maybe post a link or something. Mine are 1.4.4.
Firmware version: 2.3.3
Baseband version i9000XXJVO
Kernel Version: 2.6.35.7-i9000xwjvh - CL184813 [email protected] #Dark_core_2.4 Mon May 16 15:02:38 EEST 2011
Build Number: DarkyRom JVH v10.1
SOLVED. The problem was from the ROM Darky 10.2. I went to a service did a resoft donno how they do it, installed me the original gingerbread 2.3.4 and now works like a charm!
rahbert said:
SOLVED. The problem was from the ROM Darky 10.2. I went to a service did a resoft donno how they do it, installed me the original gingerbread 2.3.4 and now works like a charm!
Click to expand...
Click to collapse
Just for future reference, this site is filled with tutorials on how to do just that. In fact, that is what this site is all about—new ROMs, new ideas, and how to get them onto your device. Look around next time.
upichie said:
Just for future reference, this site is filled with tutorials on how to do just that. In fact, that is what this site is all about—new ROMs, new ideas, and how to get them onto your device. Look around next time.
Click to expand...
Click to collapse
Dude i'm not the kinda of guy that doesn't research first. Like i mentioned i tried everything i found with no effect. The thing is, the problem reappeared after a day, with the new rom. Took it back to the service, said its a virus from some apps i installed...Is it possible? Thing is, it worked even after i restored all my apps.
I couldn't change the rom either because neither Odin or Heimdall saw my phone, if that is what you reffered to. If you know how to resoft a phone without the pc recognizing it (not even as a composite USB device in download mode or debugmode) and just Showing in Odin or Heimdall "Unknown Device" and failed at installing ClockworkMod, be my guest and redirect me to the tutorial, or tell me how to do it.
Thx
rahbert said:
Dude i'm not the kinda of guy that doesn't research first. Like i mentioned i tried everything i found with no effect. The thing is, the problem reappeared after a day, with the new rom. Took it back to the service, said its a virus from some apps i installed...Is it possible? Thing is, it worked even after i restored all my apps.
I couldn't change the rom either because neither Odin or Heimdall saw my phone, if that is what you reffered to. If you know how to resoft a phone without the pc recognizing it (not even as a composite USB device in download mode or debugmode) and just Showing in Odin or Heimdall "Unknown Device" and failed at installing ClockworkMod, be my guest and redirect me to the tutorial, or tell me how to do it.
Thx
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1347899
upichie said:
http://forum.xda-developers.com/showthread.php?t=1347899
Click to expand...
Click to collapse
How can i use Mobile Odin if i can't root it?
Anyway the problem has been identified as the driver behind the usb slot of the phone, At least that what the guy at the service said...for the moment i'm waiting. I'll keep you posted.
rahbert said:
How can i use Mobile Odin if i can't root it?
Anyway the problem has been identified as the driver behind the usb slot of the phone, At least that what the guy at the service said...for the moment i'm waiting. I'll keep you posted.
Click to expand...
Click to collapse
Throw it against the wall then. You ask us for help, disregard all of it, and then update us on what the service desk told you. If you will only listen to them, then don't ask us, kay? Appreciated.
Hi, there.
Actully, the rahbert's question is not bad. How can i use Mobile Odin if i can't root the device?
Or, how can I root without PC? Is it possible? I have exactly the same problem:
Nexus S (I9020), ICS 4.0.4(stock). When I plug the device: the error is reported(Code 43).
Should I try wipe data/factory reset? I really don't want to do this, because there is another good question: How can I fully backup my data(Titanium and so on) without root access? Can you suggest me something? Thanks.
Herman76 said:
Have you tried with a different USB cable?
Click to expand...
Click to collapse
Changing the USB cable worked for me. Thanks!!

[Solved]Samsung KIES fails to start.

On my laptop, Samsung KIES fails to start at all. It shows up a silver splash screen then a square black window followed by an error message - "Kies has stopped working".
I'm on windows 7x64, Samsung laptop RF411, Kies version 2.1.1.11124_17_6 downloaded from the Samsung website. Application runs as administrator.
Anybody else have this problem?
bloodyhippo said:
On my laptop, Samsung KIES fails to start at all. It shows up a silver splash screen then a square black window followed by an error message - "Kies has stopped working".
I'm on windows 7x64, Samsung laptop RF411, Kies version 2.1.1.11124_17_6 downloaded from the Samsung website. Application runs as administrator.
Anybody else have this problem?
Click to expand...
Click to collapse
Try Installing in Windows Xp Service pack 2 Mode.
ranjan.alva said:
Try Installing in Windows Xp Service pack 2 Mode.
Click to expand...
Click to collapse
Tried that already, no luck.
bloodyhippo said:
Tried that already, no luck.
Click to expand...
Click to collapse
You have already installed Kies or while installing its not responding??
Even am using it on Win 7 x64. but no issues with Kies.
Uninstall previously installed Kies completely then try installing.
Kies installs fine, it just won't start. I figured it must be just me, because I searched around, and I haven't seen this occurring with anyone else. I tried all that, everything short of formatting my machine. I guess a clean install of Windows would do the trick.
Moved To Q&A​
All questions in the Q&A Section Please!​
bloodyhippo said:
Kies installs fine, it just won't start. I figured it must be just me, because I searched around, and I haven't seen this occurring with anyone else. I tried all that, everything short of formatting my machine. I guess a clean install of Windows would do the trick.
Click to expand...
Click to collapse
Are you using the OEM Samsung USB cord? For some reason, The I-727 Skyrocket won't start Kies without the original cord being used! It's worth a try if you were using an aftermarket cord.
Sent from Samsung Galaxy II SR via Tapatalk
tbran said:
Are you using the OEM Samsung USB cord? For some reason, The I-727 Skyrocket won't start Kies without the original cord being used! It's worth a try if you were using an aftermarket cord.
Sent from Samsung Galaxy II SR via Tapatalk
Click to expand...
Click to collapse
I've heard something about the touchscreen being affected while charging with an aftermarket charger, that might have something to do with the cord too. I don't think it should matter in this case, though. Samsung drivers work fine, ADB works, MTP mode works, but Kies won't start with or without the phone connected.
Thanks anyhow
Reinstalled Windows. Kies works now. Mods, please delete this useless thread. Thank you!
For anyone else who has this issue with the crash see: http://ramspensieve.blogspot.com/2011/11/fix-samsung-kies-crash-on-windows-7.html
Forget re installing the os, worked for me, figured I would share.

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