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Hi all,
I had posted this in the noob section first but got no response
To clear things up, I HAVE searched the forums for this issue & i did find the Topics However it seems whichever solution i try doesn't work.
The Problem: My Sex1i always loads the tricolor screen where it says no image file found.
The only way i get it to load the Win OS is if i either plug in the usb cable or any electric charger cable be it my car charger or wall socket.
Here's what i have tried to resolve it.
1. I have performed a hardSPL following the instructions on this forum.
2. I then update my ROM to the [100% CLEAN WM6.5][2010-01-12] Xperia UnOff Series - Infinite & Xperia X1.5 found on this forum too
3. I have also update my Radio & my camera to the latest roms found on this forum too (Not that they related to the problem anyway)
4. I have tried turning off Active & connecting to MTTY.exe everthing goes as instructed BUT when i connect to MTTY.exe i get a command prompt-like Named [CLIENT] & no matter what i type it just keeps repeating [CLIENT].
So i honestly need assistance with the MTTY.exe program cuz i cant proceed from there.
5. I have tried Soft & Hard Resetting My SeX1i but no joy
My Tricolor screen reads:
KOVS110
SPL-0.72.0LiNex
MicroP1-787
MicroP2-707
Please assist me in case i have missed out on anything.
Thanks in Advance
endzo said:
Hi all,
I had posted this in the noob section first but got no response
To clear things up, I HAVE searched the forums for this issue & i did find the Topics However it seems whichever solution i try doesn't work.
The Problem: My Sex1i always loads the tricolor screen where it says no image file found.
The only way i get it to load the Win OS is if i either plug in the usb cable or any electric charger cable be it my car charger or wall socket.
Here's what i have tried to resolve it.
1. I have performed a hardSPL following the instructions on this forum.
2. I then update my ROM to the [100% CLEAN WM6.5][2010-01-12] Xperia UnOff Series - Infinite & Xperia X1.5 found on this forum too
3. I have also update my Radio & my camera to the latest roms found on this forum too (Not that they related to the problem anyway)
4. I have tried turning off Active & connecting to MTTY.exe everthing goes as instructed BUT when i connect to MTTY.exe i get a command prompt-like Named [CLIENT] & no matter what i type it just keeps repeating [CLIENT].
So i honestly need assistance with the MTTY.exe program cuz i cant proceed from there.
5. I have tried Soft & Hard Resetting My SeX1i but no joy
My Tricolor screen reads:
KOVS110
SPL-0.72.0LiNex
MicroP1-787
MicroP2-707
Please assist me in case i have missed out on anything.
Thanks in Advance
Click to expand...
Click to collapse
Same here, it happened just now, few hours ago
Phone age : exact 365days after purchased.
Suddenly it returns to normal se logo boot up.. I was trying to do a re-Hard SPL it.
1)open the hard spl.exe(just open, don't flash anything)
2)plug in the usb cable connect both phone and computer
3)switch on the phone
then miracle happened!
foxcheng said:
Suddenly it returns to normal se logo boot up.. I was trying to do a re-Hard SPL it.
1)open the hard spl.exe(just open, don't flash anything)
2)plug in the usb cable connect both phone and computer
3)switch on the phone
then miracle happened!
Click to expand...
Click to collapse
I just tried that out, No Joy
Mine also switches on as long as its plugged in to a PC or into the charger, However if i switch my SeX1 on without the cable I still get the tri-color screen
On thing to note though is whenever i plug my phone into a PC, I get the "USB Not Recognized" Balloon first but the storage card device does show up in My Computer
endzo said:
I just tried that out, No Joy
Mine also switches on as long as its plugged in to a PC or into the charger, However if i switch my SeX1 on without the cable I still get the tri-color screen
On thing to note though is whenever i plug my phone into a PC, I get the "USB Not Recognized" Balloon first but the storage card device does show up in My Computer
Click to expand...
Click to collapse
I have an idea, hard reset it while plugging the cable, it will solve the boot up problem
but.. now i can't charge the phone while phone on... i need to switch off the phone before charging...
This looks like same problem I have.
I was recharging my phone as normally, but as I was taking it off the charger after I thought it would be fully recharged, I noticed it hadn't loaded a bit.
I did soft-reset as I thought it would be WinMo glitch and after that it loaded only tri-colour screen. I resetted the phone about 10 times and removed battery and kept resetting. No help.
I had battery out for about 2-3 hours and after that it started normally, but now I had serious problem, it wouldn't recharge battery. I turned off phone and plugged it to charger, I saw that lights started to blink at side and saw that it would recharge normally, and left it for the night.
Morning it had fully recharged. I thought it would be ok at that moment..
Next day I plugged phone to charger again and it did not recharge again.
I started to test chargers for faulty. It wouldn't load from any of my chargers, tested from my computer that was off at time. Tested every USB plug that i could find. Nothing.
My MP3 player charged from every plug and charger, but phone did nothing. I turned on my computer, as Vista was started, I plugged phone and it started to charge! I unplugged it, plugged back, it still loaded.
But now ActiveSync started to bring up errors, saying it could not sync phone and it had problems at desktop(?). Changed phone from ActiveSync to Memorycard, it was acting normally and charging. I thought it was ActiveSync now that was glitching. Never changed it back and got that out of my mind, since I don't sync my phone with my Outlook or vice versa.
I went for a week or two charging my battery from my computer. Testing every once and while from charger, and only noticing it would not charge.
About 2 weeks ago I tested some custom roms from here, as I thought it would help my charging problem. Flashed new WM6.5 custom rom to it, did hard reset. But still it would not charge from charger, only computer.
Flashed back to stock. Next morning I took the phone to shop, where I bought it, for warranty repair, since I have had phone for only for 6 months.
They said it would take 1-3 weeks for repairs and gave me web-tracking code for it. I observed it daily.
Last week I noticed there: "Service delaying, sent for factoryrepair."
I think my phone has fried some chip.
Since then nothing has heard from there, still waiting. Hope they get it fixed fast, since I'm in trouble without my calender!
I wanted to share this all with you because I courage everybody having this problem to take it for repairs. I wouldn't believe they would send it to factoryrepair for having a minor problem.
P.S. sorry about so long text and for any misspelling, english is not my native language.
SE wants us change new phone :S mine is W37 from factory, just 1 year..
did someone solved this problem my sex1 also got this problem..i brought it to cell shop but they just took the usb port from the board itself and now i dont know what to do..the part is still not available..does anyone know the temporary solution i just want to use my phone till the parts arrive..thanks
I frequently receive a notification pop up indicating something like, "that the device power consumption currently exceeds the supply. Please plug in."
I take care to exit unused applications, etc, but this still occurs. In fact, I have tried rebooting to ensure nothing is left running in the background. Oddly, it occurs EVEN WHEN PLUGGED INTO THE CAR OR USB outlet... Most often this occurs when I'm using the device for navigation, so GPS, and DATA will be on. The notice has also popped up during other applications. It has happened when using LTE but also when LTE is disabled.
Is this something that everyone is experiencing? If you are, can you please post your Service provider, your SPECS, any mods, or if you have made any progress in stopping it. Lets see if we can track this down.
Mad Medik said:
I frequently receive a notification pop up indicating something like, "that the device power consumption currently exceeds the supply. Please plug in."
Click to expand...
Click to collapse
That's strange. I've never seen a message like that. It doesn't sound like something native to Android / Sense, do you have any battery monitoring / power control apps installed that could be giving this message? How long does your phone last on a charge if you don't plug it in?
I've seen that error before. I wasn't using the USB cable and charger that came with my phone and that cable was damaged in the USB socket. Have you tried other plugs?
Sent from my HTC Raider X710e using XDA App
The reason you are probably seeing that on car or USB charger is due to then not proving the right amount of power. If you have the screen brightness set high and using navigation it uses quite a bit of power. Most USB and car chargers usually only provide I believe a half amp where as most phones like a charger that users 1 amp.
Sent from my GT-I9000 using xda premium
Ive had that happen once when I was playing a really graphics intense game. I was over at a friends house and had it plugged into his computer to charge and was showing him how much better a game looked on my phone than his and it did that. I was using the 3 usb ports on the front of his tower, and he also had his phone and a headset plugged in that front hub as well, and since that hub is powered by one connection on the motherboard I just figured the 3 devices (mainly the 2 phones) were just drawing too much power at the time.
I have had it happen when I was playing a graphics intensive game while plugged into USB on my computer, but never when plugged into AC or car charger.
Thanks for the replies. Good to know it is not just my device.
Unfortunately, my problem has compounded. While I was using it last night, plugged into a USB in the car, it drained enough to shut itself down. I let it sit for a bit and tried to boot it up again. It quickly shut off again. I plugged it into the HTC wall charger over night. When I got up in the morning, it still wouldnt turn on. I tried pulling the battery, replacing it and plugging in again. The LED lights up orange for about 4 seconds, goes off and stays off. It wont turn on.
I left it plugged in for the day while I was out, and nothing. It still won't power up. I notice the battery is cold, further indicating to me that the issue is that it is not being charged at all (rather than a charged battery in a dead device).
I have tried two different USB cables and tried both the wall adapter as well as the computer USB port. Nada... Unfortunately I don't know anyone with a Holiday, so I think I will have to go to the store tomorrow and see if someone will be kind enough to charge my battery in a store phone for an hour or something...
Anyhow, once I get it running again, I want to avoid this in future. I currently have it Network unlocked, and Bootloader unlocked. I have installed CWM Recovery 5.5.0.4, and Rumrunner Beta 11. There was talk that a version of CWM Recovery was not allowing the device to charge while it was off. I am thinking that this is perhaps the culprit in my case. Although I thought that was for 5.0.2.7 (or something similar)?
Any input would be appreciated.
I would find someone with a vivid and try on it, maybe the battery is dead.
Sent from my HTC Vivid via Tapatalk
Mad Medik said:
Thanks for the replies. Good to know it is not just my device.
Unfortunately, my problem has compounded. While I was using it last night, plugged into a USB in the car, it drained enough to shut itself down. I let it sit for a bit and tried to boot it up again. It quickly shut off again. I plugged it into the HTC wall charger over night. When I got up in the morning, it still wouldnt turn on. I tried pulling the battery, replacing it and plugging in again. The LED lights up orange for about 4 seconds, goes off and stays off. It wont turn on.
I left it plugged in for the day while I was out, and nothing. It still won't power up. I notice the battery is cold, further indicating to me that the issue is that it is not being charged at all (rather than a charged battery in a dead device).
I have tried two different USB cables and tried both the wall adapter as well as the computer USB port. Nada... Unfortunately I don't know anyone with a Holiday, so I think I will have to go to the store tomorrow and see if someone will be kind enough to charge my battery in a store phone for an hour or something...
Anyhow, once I get it running again, I want to avoid this in future. I currently have it Network unlocked, and Bootloader unlocked. I have installed CWM Recovery 5.5.0.4, and Rumrunner Beta 11. There was talk that a version of CWM Recovery was not allowing the device to charge while it was off. I am thinking that this is perhaps the culprit in my case. Although I thought that was for 5.0.2.7 (or something similar)?
Any input would be appreciated.
Click to expand...
Click to collapse
Make sure you have beta2 of the recovery which resolves this issue, I too have the Bell Raider and have yet to see this error. I'm running stock with bloat removed and rooted with beta2 recovery. Just go in the recovery if you do not see beta2 written in the CWM header you don't have the latest.
rquiett said:
Most USB and car chargers usually only provide I believe a half amp where as most phones like a charger that users 1 amp.
Click to expand...
Click to collapse
It looks like this is bang on. Apparantly computer USB ports for USB 1, 1.1 are minimum 200 mA with 500 mA recommended. Not sure about USB 2.0. Interestingly there is a proposal for USB 3.0 to allow for 20 Amps or more so you could easily power a laptop and other devices through a USB connection.
The HTC Holiday draws something more than 500 mA and presumably a max of 1 Amp as this is what the included HTC wall charger is rated for.
Anyhow, I guess I will have to pick up a new car charger, because the USB port in my car only pushes 500 mA max, and same for my current car charger.
I noticed that when I would remove and reinsert the battery with the device plugged in, the orange light would illuminate for about 4 or 5 seconds, then go off. In the hopes that this meant that the battery was charging for that brief period, I repeatedly removed and reinserted the battery for about 10 minutes this morning, trying the power button each time. It finally booted up. I turned the screen off and left it alone to charge. A few hours later I checked on it and it is up to about 1/3. Anyhow, putting that out there as a last resort if anyone else has a similar problem.
jebise101 said:
Make sure you have beta2 of the recovery which resolves this issue, I too have the Bell Raider and have yet to see this error. I'm running stock with bloat removed and rooted with beta2 recovery. Just go in the recovery if you do not see beta2 written in the CWM header you don't have the latest.
Click to expand...
Click to collapse
Thanks. After I let the battery charge right up, I will check that. (I don't want to tempt trouble by rebooting until I have finished a charge). I thought I had the latest version but maybe I borked something in the update.
jebise or other Bell Raider users: Were you able to use the ph39IMG method of flashing? I have had no success with it; I got an error that it was for the wrong type of device. I deleted the zip and used the next method listed in the superguide. However, now I get a series of errors relating to not finding ph39IMG when I boot into HBoot.
Thanks
Mad Medik said:
I noticed that when I would remove and reinsert the battery with the device plugged in, the orange light would illuminate for about 4 or 5 seconds, then go off. In the hopes that this meant that the battery was charging for that brief period, I repeatedly removed and reinserted the battery for about 10 minutes this morning, trying the power button each time. It finally booted up. I turned the screen off and left it alone to charge. A few hours later I checked on it and it is up to about 1/3. Anyhow, putting that out there as a last resort if anyone else has a similar problem.
Thanks. After I let the battery charge right up, I will check that. (I don't want to tempt trouble by rebooting until I have finished a charge). I thought I had the latest version but maybe I borked something in the update.
jebise or other Bell Raider users: Were you able to use the ph39IMG method of flashing? I have had no success with it; I got an error that it was for the wrong type of device. I deleted the zip and used the next method listed in the superguide. However, now I get a series of errors relating to not finding ph39IMG when I boot into HBoot.
Thanks
Click to expand...
Click to collapse
if you use the fastboot method to flash the recovery, you dont need the PH39IMG. the 'error' messages you see when you boot into HBOOT is normal. every time you boot into HBOOT it looks for the PH39IMG.zip on your sdcard
PH39IMG.zip did not work for me had to use fastboot. As PG states its normal to get those errors, because it looking for PH39IMG.zip and can't find it.
Pirateghost said:
if you use the fastboot method to flash the recovery, you dont need the PH39IMG. the 'error' messages you see when you boot into HBOOT is normal. every time you boot into HBOOT it looks for the PH39IMG.zip on your sdcard
Click to expand...
Click to collapse
jebise101 said:
PH39IMG.zip did not work for me had to use fastboot. As PG states its normal to get those errors, because it looking for PH39IMG.zip and can't find it.
Click to expand...
Click to collapse
Thanks for clarification on the "normal" errors I should expect. Im not a total noob, but feel like it, switching to HTC. I understand I can use the fastboot method and have done so. But do I have to? The PH39IMG.ZIP would be much more user friendly. So, why would I be getting an Invalid Device error with the PH39IMG.zip from the superguide post? Is it specific to the AT&T Vivid or something?
Anyhow, after all the problems I was having, I decided to wipe/factory reset and restore from a Backup made in CWM recovery right after installing Rumraider for the first time. I am just waiting for the device to reboot (has been on the HTC boot screen for about 10 minutes now... :-/
Mad Medik said:
Thanks for clarification on the "normal" errors I should expect. Im not a total noob, but feel like it, switching to HTC. I understand I can use the fastboot method and have done so. But do I have to? The PH39IMG.ZIP would be much more user friendly. So, why would I be getting an Invalid Device error with the PH39IMG.zip from the superguide post? Is it specific to the AT&T Vivid or something?
Anyhow, after all the problems I was having, I decided to wipe/factory reset and restore from a Backup made in CWM recovery right after installing Rumraider for the first time. I am just waiting for the device to reboot (has been on the HTC boot screen for about 10 minutes now... :-/
Click to expand...
Click to collapse
once you have done your recovery you dont need to do it again until you update the recovery with a newer version. its a one time thing, unless you relock stock RUU the device.
the ph39img.zip was configured for at&t vivid. you would probably need to modify it for any other holiday device.
if you are restoring from a backup, did you make sure and flash your boot.img from your backup first? otherwise you will be stuck at that HTC screen for a lot longer....just boot into HBOOT and flash the stock boot.img
Yesterday, the phone stopped charging. I thought the car charger is bad , so I plugged it in the home charger, still no charging, so I took out the battery. When I powered it on, I got a yellow screen with a little android digging with a shovel with words "Downloading, Do not turn off target". No matter what button combination I press, I can only get this screen to come up.
I have tried to do a hard reset several times, no luck, downloaded and installed drivers and did one click restore (I897UCJF6-final-OCD) , the phone is not seen by the software, have tried all usb ports ad different cables. also restarted laptop and reconnected with/without battery, still the same situation.
Phone was upgraded to official 2.2 update several months back and was hard reset once after that.
It seems, it is not getting power /connection from USB port since as soon as I take out battery, it dies even though it is connected to the USB port.
Any help is appreciated.
Thanks
The phone shouldn't stay on, even on USB, when you take out the battery. That's normal.
As far as getting it to connect, take a look at the "Captivate Connection Issues" thread in my signature. There should be something in there to help you out.
Thanks, I had looked at it earlier before posting too. Will have to try it out later in the day and report back.
I have tried the following with various combinations:
Laptop with win 7 64 bit and samsung drivers one click uploader and samsung usb cable, same cable with win xp desktop 32 bit with several attempts at rear usb ports. Have also tried to get the phone recognized by rebooting the laptop and desktop, but no luck.
Any direction to atleast able to see the phone?
Thanks
Do you have Kies instaled in your PC? Maybe it can help you! When you´re having problems with drivers just download Kies, it will download and instal them for you... Also try this it was helpful for me when I had softBrick...
http://sobreandroid.com/5469/como-i...od-recovery-en-el-samsung-captivate-sgh-i897/ (Is in Spanish so if you need something tell me)
Thanks for the tip. I will try and post the results.
in addition to different ports, maybe try a different pc, unless you have successfully connected cappy via usb to your laptop before.
Sent from my SAMSUNG-SGH-I897 using xda app-developers app
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
please help i love this phone cant lose this at all
AnubhavSaxena said:
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
Click to expand...
Click to collapse
I am having the same exact problem right now. its very annoying. I have to drain the whole battery to charge it again. and its in that loop that you mentioned. plus it does not charge when you put it on charge when its on. it doesnt even have that charging light. it only charges itself if its off and if there is no battery left, i have to put it on charge by draining the whole battery by using apps and stuff and i am so pissed right now i cant find a solution to this. Did you find a solution on how to get this fixed?
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
[SOLVED]
parthami said:
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
Click to expand...
Click to collapse
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
trapboi187 said:
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
Click to expand...
Click to collapse
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
.
Laderiva said:
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
Click to expand...
Click to collapse
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
trapboi187 said:
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
Click to expand...
Click to collapse
Hi! so you are saying that if i move some files from the computer to the phone it might get fixed? Well, i cant plug it to the computer, it just doesnt recognize the phone, if i plug it when the phone is on the pc doesnt show anything and the phone doesnt charge or anything, just like when trying to charge it with the ac charger, if i plug it with to the pc with the phone off then it shows a message that doesnt recognize the device, and the phone doesnt even charge aswell...
Right now the only fix i have found is to solve the problem of having to drain the battery in order to charge the phone, now i fixed it unticking the fastboot option in energy, now i can charge with any % but the phone must be off. Btw it gets a lot of heat while charging it this way... idk if its normal, i heard that because the aliminium case it gets more heat than normal plastic cases.
Thanks for your reply, ill try to connect the phone to the pc a few more times.
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
HTC M7 Only charges when it's off and the laptop can't recognize the device.
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
alexandru.j91 said:
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
Click to expand...
Click to collapse
cathesys said:
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
Click to expand...
Click to collapse
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
I've already done that and it doesn't work.
I really don't know what the issue is? I mean this is a perfectly working unlocked HTC M7.
I've turned if off multiple times and even wiped it clean twice. I don't know what else it could be.
I mean it's been working perfectly since I got it.
But as I mentioned earlier it will only charge while the phone is off. And my laptop can't recognized it either.
It only appears and "Unknown Device."
But even when it is off it charges for a bit and then it completely stops.
Then you see the battery logo and then it starts charging again. But it repeat that same process throughout the whole time. So, it can never reach to 100%.
As I've mentioned before I've never really had this problem.
I've been looking for hours on the internet and so far nothing seems to work. There was an app I saw on to access engineer mode or something, but for some reason I can't use that app because it says that I'm missing another application.
Any thoughts??
alray said:
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
Click to expand...
Click to collapse
I have the same problem, it can't charge, PC don't recognize when the phone is on android, but when i boot into recovery everything work fine (charge or data move to PC), so far i could't find any way better.
Hi,
had same problem.
Clearing system cache helped in my case.
Related cause for the trouble seem to be a couple of OTA upgrades I did recently.
(I was on a pretty old version.)
I noticed that there was something wrong while upgrading.
Even though the phone was connected to the charger while the whole upgrade process,
battery level went down...
The following procedure is your own risk!
Be careful not to choose any options that wipe all your data or factory reset your device.
This is how I cleared the system cache :
Boot into recovery (hold both volume-down and power buttons for ~30 seconds until menu shows - )
Press volume-down to choose RECOVERY and press power button.
Be patient ~60 seconds until menu appears.
Choose wipe cache partition and press power button.
Choose reboot system and press power button.
I hope this helps you.
Thanks
v
I have a stock Droid 4 with a mugen power extended battery. Last night I got a vibration that felt like a Facebook notification on my Droid 4. I pulled it out of my pocket and tried to turn it on, but the screen remained black. I tried holding the power button to reset it, but there was no response. I tried plugging it into my wall charger that usually works with a usb cable that also usually works, but even after an hour, there were no signs of life. I tried plugging in the cable to my tablet, and it charges just fine. I've used other cables and chargers, still no luck.
I tried plugging in into my laptop with the cable I normally use for charging and my laptop picked up that a device was connected. I looked in My computer to see if I could access the phone internals, but I just saw a drive letter with motocast, and 2 other drive letters that told me to insert disks in to them. The motocast drive letter had what looked like motocast system files, but that was it. I had an SD card in my phone, but no drive letters that came up when I plugged the phone it let me access it. When I went to safely remove it, I saw in the device manager that it correctly identified that a Motorola XT894 had connected to it, and I safely removed. I've tried doing a soft reset, holding the power down+vol down button for 10 secs, but that does nothing. There are no lights at all, not even when I plug/unplug it from the charger.
I'm planning on going to a cell phone repair place today to have them remove and troubleshoot the battery ( I don't have plastic torx and I'm afraid of short circuiting the motherboard)
I feel that there is some hope for fixing the problem or at least data recovery since windows recognized my phone and I could at least get to the motocast folder on it. I do wonder why my phone is able to be recognized by my computer but still show no signs of life otherwise. Any ideas?
I love this phone, but it sucks with this happening around the holiday season.If it can't be fixed, I'd at least like to get my data off it. Please help!!
Is there any way to fix this? Would physically removing and reinstalling the battery work? Do I have any options for file recovery off my phones internal storage, especially since it seems windows recgnizes that my phone is connected?
UPDATE: Got it to power on and boot normally once. Enabled USB debugging when I had the chance.
Got back from the cell phone repair place this morning. He said the battery was definitely bad, drawing zero amps. He also said he was getting weird voltage spikes throughout the board, and I think he said something about the PCMI power management chip being bad and that the phone was done for. I told him that I could plug the phone into the the computer and it recognized it. He said my best bet might be getting a battery off eBay that would power my phone long enough to get everything off of there. I asked if it could also be USB cord related as I tend to have horrible luck with them. He said it could be and that the reason that I was able to have the phone recognized by USB but not charge is due to different pins communicating during USB connection. I'm including these details so you can gauge this guy's expertise. He did go from saying the phone was done to suggesting a new battery/USB cord, and I was able to power it on after using said cord.
I went and bought a new USB cord and plugged it into my inverter I had in my car. To my surprise after a few seconds, the phone was showing the charge screen with the battery at 70%. It still wouldn't boot up so I kept it plugged in for about 5-10 mins. Eventually it did boot up. I immediately went in and enabled usb debugging. All my data was there. For a brief bit the date and time was off, but even that corrected itself. I played a song from my music collection on my SD card to make sure that was OK. The song played, and shortly thereafter it looks like the phone powered back off as it had originally done. I hooked it up to my computer and my PC started installing new hardware, it said something about xt894(my phone) a couple of disk drives and a CD ROM drive, and something about adb. The furthest they got were as unknown devices, so I disconnected them and reconnected them a couple of times, eventually the install icon went away. It still recognizes the phone and even recognizes there is a storage device with the phone in the device manager menu, but it still says "please insert a disc into drive (letter)" The drive with just motocast is still there, and I think there was another CD ROM that was recognized, said to insert a disc same as the drives. I threw it on my wall charger for a few minutes, but it still wasn't powering on. I then realized that charging it could exacerbate the voltage spikes the guy was talking about, and I didn't want to risk it especially after seeing all my data there, so I unplugged it.
I do have the battery that the extended battery replaced. It had to be pretty much tied to a charger, but it did work if only for less than half an hour. So there is the option of using that to temporarily power the phone.
My new questions are:
Am I at risk of further board damage if I charge/power on the phone? What about charging the degraded but functioning battery?
Now that I know I have USB debugging enabled and my computer still recognizes my phone, how do I go about backing up the contents of my internal storage?
Could this all be effectively solved by just getting a new battery? What about what he was saying with the weird voltage spikes and PCMI chip?
RyanV-M said:
UPDATE: Got it to power on and boot normally once. Enabled USB debugging when I had the chance.
Got back from the cell phone repair place this morning. He said the battery was definitely bad, drawing zero amps. He also said he was getting weird voltage spikes throughout the board, and I think he said something about the PCMI power management chip being bad and that the phone was done for. I told him that I could plug the phone into the the computer and it recognized it. He said my best bet might be getting a battery off eBay that would power my phone long enough to get everything off of there. I asked if it could also be USB cord related as I tend to have horrible luck with them. He said it could be and that the reason that I was able to have the phone recognized by USB but not charge is due to different pins communicating during USB connection. I'm including these details so you can gauge this guy's expertise. He did go from saying the phone was done to suggesting a new battery/USB cord, and I was able to power it on after using said cord.
I went and bought a new USB cord and plugged it into my inverter I had in my car. To my surprise after a few seconds, the phone was showing the charge screen with the battery at 70%. It still wouldn't boot up so I kept it plugged in for about 5-10 mins. Eventually it did boot up. I immediately went in and enabled usb debugging. All my data was there. For a brief bit the date and time was off, but even that corrected itself. I played a song from my music collection on my SD card to make sure that was OK. The song played, and shortly thereafter it looks like the phone powered back off as it had originally done. I hooked it up to my computer and my PC started installing new hardware, it said something about xt894(my phone) a couple of disk drives and a CD ROM drive, and something about adb. The furthest they got were as unknown devices, so I disconnected them and reconnected them a couple of times, eventually the install icon went away. It still recognizes the phone and even recognizes there is a storage device with the phone in the device manager menu, but it still says "please insert a disc into drive (letter)" The drive with just motocast is still there, and I think there was another CD ROM that was recognized, said to insert a disc same as the drives. I threw it on my wall charger for a few minutes, but it still wasn't powering on. I then realized that charging it could exacerbate the voltage spikes the guy was talking about, and I didn't want to risk it especially after seeing all my data there, so I unplugged it.
I do have the battery that the extended battery replaced. It had to be pretty much tied to a charger, but it did work if only for less than half an hour. So there is the option of using that to temporarily power the phone.
My new questions are:
Am I at risk of further board damage if I charge/power on the phone? What about charging the degraded but functioning battery?
Now that I know I have USB debugging enabled and my computer still recognizes my phone, how do I go about backing up the contents of my internal storage?
Could this all be effectively solved by just getting a new battery? What about what he was saying with the weird voltage spikes and PCMI chip?
Click to expand...
Click to collapse
Have you tried it without the extended battery. That could be the culprit of all this going on. If your original battery is bad get a new one and charge it. I had the same problem with a battery till I bought a new oem battery. After I charged my Battery I had to go to fastboot to get device to boot with a fastboot cable. Then while connected to that cable I backed up my contacts. Then while still connected to fastboot cable I flashed stock firmware and started all over again havnt had a problem since.
I'm waiting on an OEM battery to arrive. I was able to save everything off my SD card that was in the phone, so I am increasingly hopeful. Do you have to go into fastboot if your phone is stock? What is fastboot even?
RyanV-M said:
I'm waiting on an OEM battery to arrive. I was able to save everything off my SD card that was in the phone, so I am increasingly hopeful. Do you have to go into fastboot if your phone is stock? What is fastboot even?
Click to expand...
Click to collapse
AP fastboot mode is where where you flash stock while connected to rsd lite via usb or fastboot cable. It is part of bootloader. You hold down all three buttons to get to boot menu scroll down to ap fastboot then hit the vol. up button then connect to computer after you have rsd lite active. then flash stock firmware. If you get a battery that doesn't charge have them send you an other one that has happened to me a few times but not many. Remember when you scroll in boot menu you only have a few seconds to pic what you want to do or the device will try to boot.
The OEM battery I ordered finally came yesterday (no thanks to USPS). I tried multiple chargers and outlets with a good cable, and still nothing. I have another non-OEM battery arriving tomorrow, hopefully this one was just a D.O.A battery.
RyanV-M said:
The OEM battery I ordered finally came yesterday (no thanks to USPS). I tried multiple chargers and outlets with a good cable, and still nothing. I have another non-OEM battery arriving tomorrow, hopefully this one was just a D.O.A battery.
Click to expand...
Click to collapse
It was probully a dead battery. It sat for to long. If you had a fastboot cable cable you wouldn't need a battery to flash it in rsd lite or just to see if it would boot. There was this one time I had to order 3 battery's just to get one that worked. Sometimes they been sitting for to long being the device was made in 2012.
OGdroidster said:
It was probully a dead battery. It sat for to long. If you had a fastboot cable cable you wouldn't need a battery to flash it in rsd lite or just to see if it would boot. There was this one time I had to order 3 battery's just to get one that worked. Sometimes they been sitting for to long being the device was made in 2012.
Click to expand...
Click to collapse
So your saying if I had a FastBoot cable I could boot my phone without a battery in the phone? Would it wipe my internal data/OD?
Update: I have had a BIN-TEK battery charging for several hours, still nothing. Good cord and charger too. The only other options I have is the extended battery that crapped out on me but powered on briefly, or the puffed out factory battery it replaced. Things are looking bleak
OK
RyanV-M said:
So your saying if I had a FastBoot cable I could boot my phone without a battery in the phone? Would it wipe my internal data/OD?
Update: I have had a BIN-TEK battery charging for several hours, still nothing. Good cord and charger too. The only other options I have is the extended battery that crapped out on me but powered on briefly, or the puffed out factory battery it replaced. Things are looking bleak
Click to expand...
Click to collapse
It is so you you can get to fastboot mode so you can flash. It is usable with a low battery or no battery at all. When you first connect it to computer it will automatically start booting. Here is a link for one: https://www.amazon.com/gp/aw/d/B00K...boot+cable&dpPl=1&dpID=41ep3FoxgHL&ref=plSrch
If it boots to your ROM when you first connect it then you have battery problem. If it does not boot to rom then you should leave it connected and flash stock firmware from fastboot mode witch you will need rsd lite to flash. If it boots after that then it us just a battery problem. If nothing happens then you probully need a new droid 4. Remember once you disconnect fastboot cable device will go off. So don't disconnect until you are done with everything being that you don't have a good battery.
I have a fastboot cable now. Haven't tried anything yet but I plan to today. I've looked around XDA for firmware If I need to flash stock firmware, I found several versions for the Droid 4 here:https://forum.xda-developers.com/droid-4/general/droid-4-xt894-firmware-mirrors-2015-t3004048 how do I know which firmware is correct?
Also, am I good to disconnect the fastboot cable from the PC as long as I am NOT in the process of flashing firmware?
I have ADB debugging enabled on my phone, and last I checked my computer recognized my phone, just couldn't access internal files on my phone. (Had "Please insert disk into drive x" message) Any options there?
RyanV-M said:
I have a fastboot cable now. Haven't tried anything yet but I plan to today. I've looked around XDA for firmware If I need to flash stock firmware, I found several versions for the Droid 4 here:https://forum.xda-developers.com/droid-4/general/droid-4-xt894-firmware-mirrors-2015-t3004048 how do I know which firmware is correct?
Also, am I good to disconnect the fastboot cable from the PC as long as I am NOT in the process of flashing firmware?
I have ADB debugging enabled on my phone, and last I checked my computer recognized my phone, just couldn't access internal files on my phone. (Had "Please insert disk into drive x" message) Any options there?
Click to expand...
Click to collapse
You have the right index get the one says
4.1.2 - VRZ_XT894_9.8.2O-72_VZW-18-8_CFC.xml.zip just in case you need to flash. just connect cable and see if device boots if not flash the firmware with rsd lite. never umplug cable unless you want the device off because when cable is is pulled the device will go off.
I connected the fastboot cable without a battery in the phone. Held power button, computer detected it. Said it had found an XT894 and Motorola Network drivers or something like that. Said my installed hardware was ready to use. Noticed in device manager and network connections that Motorola USB networking driver #3 was installed. Under My computer, didn't see any new hard drives. I have RSD lite and the firmware you told me to get. RSD light shows my phone model, imei, software, ect and says that I am connected. But there has been no activity on my phone's screen. No Motorola logo, no menu's, nothing. I would feel more comfortable if I could pull my data off before I flash the phone as I have read horror stories of flashing gone wrong. Is there some way I can access my phone's memory since the computer recognizes it and backup my files before I flash?
RyanV-M said:
I connected the fastboot cable without a battery in the phone. Held power button, computer detected it. Said it had found an XT894 and Motorola Network drivers or something like that. Said my installed hardware was ready to use. Noticed in device manager and network connections that Motorola USB networking driver #3 was installed. Under My computer, didn't see any new hard drives. I have RSD lite and the firmware you told me to get. RSD light shows my phone model, imei, software, ect and says that I am connected. But there has been no activity on my phone's screen. No Motorola logo, no menu's, nothing. I would feel more comfortable if I could pull my data off before I flash the phone as I have read horror stories of flashing gone wrong. Is there some way I can access my phone's memory since the computer recognizes it and backup my files before I flash?
Click to expand...
Click to collapse
When the device is off just connect the device to your machine and it will boot to your rom thats it. It will do it automatically. No need turn it on yourself. If it wont boot then something is wrong with the rom. If that happens and you were running a custom rom and not stock go to safe strap if you had it installed and use that to boot back into stock rom slot. Now you have two scenarios you can use. Do the first one I wrote first. If you Have safestrap installed then do that if it wont boot. Dont forget to have to have the drivers installed for the device on your windows machine. On windows based systems you have to have the drivers installed installed before using rsd lite. Just in case I forgot to mention that.
My ROM and phone is stock
Another update: I'm trying to use ADB to backup my phones files before I flash. Here is what happened:
Sorry for the lack of updates, been busy. Anyways, I got adb installed, plugged in my phone, did adb>devices, didn't show up.I got the newest version of Motorola device managermanager and had it update. Plugged in my phone again, computer said it found an XT894 and Motorola USB networking device, told me to restart my computer. Restarted, tried to see if adb detected it, nothing. It shows up in my device manager under networking devices, it even says the location is an XT894. But adb still doesn't see it.
The weird part is that RSD can see my phone too along with device manager. I'm planning on flashing to see if I can unbrick my phone, however I want to try and backup my files on there just in case the flash wipes my phone.
Is there a way I can have my computer recognize my phone as a drive instead of a networking device so I can get my files?
Is there any way to get my data off my phone before I flash?
RyanV-M said:
My ROM and phone is stock
Another update: I'm trying to use ADB to backup my phones files before I flash. Here is what happened:
Sorry for the lack of updates, been busy. Anyways, I got adb installed, plugged in my phone, did adb>devices, didn't show up.I got the newest version of Motorola device managermanager and had it update. Plugged in my phone again, computer said it found an XT894 and Motorola USB networking device, told me to restart my computer. Restarted, tried to see if adb detected it, nothing. It shows up in my device manager under networking devices, it even says the location is an XT894. But adb still doesn't see it.
The weird part is that RSD can see my phone too along with device manager. I'm planning on flashing to see if I can unbrick my phone, however I want to try and backup my files on there just in case the flash wipes my phone.
Is there a way I can have my computer recognize my phone as a drive instead of a networking device so I can get my files?
Is there any way to get my data off my phone before I flash?
Click to expand...
Click to collapse
The only thing I can think of at the moment is safestrap If you had it installed before you bricked the device then you could try booting to safestrap and then mount device in safestrap and copy and paste all your internel sd stuff you want to keep. If you did not have safestrap installed then make sure you have correct drivers for device installed and try the adb command again and see if it reads. I'v been in your situation thats why once a month I now back new stuff up. When I had the s3 I bricked during bootloader unlock. Took me three days with an image file to get it to boot. Then I reflashed the stock and didnt need the image file any more. That was long time ago. i learned to back my stuff up after that. I just thought I would mention that just so you could have a food for thought. Also data will be lost is another reason to back stuff up.