[Q] e-mail issue - Galaxy S I9000 Q&A, Help & Troubleshooting

I have 3 email accounts on my galaxy in add to my gmail.
when I open one email it can take like 2-3 minutes before i can start read. something must be wrong?

Have you got 3g enabled? If not you need to get settings for APN from your telco
Sent from my GT-I9000 using Tapatalk

yes i have. its the same on wifi. but not all the time.

what is you mail configuration?
how many days back to download
how big of message to download
?

I dont think it has anything to do with size. the innbox goes as it should. maybe 15-20 sec. but its when I open one mail from the inbox. sometimes it takes 2-3 minutes to open. even if its only text. no pict or anything. its just slow.

i would go to settings, apps, manage apps, menu, filter, all, then find gmail storage and clear data. then go back to your email accounts and either wait for them to resync or access each one and manually press refresh and wait for them to load up then see if the problem is still there. i have done it beofre, usually after flashing a backup from a few days prior and it seems to fix ramdom connectivity issues for me

Related

Email disapears after few day

I'm new to the mobile phones using windows. But untill now i'm almost compleetly happy with the TyTNII.
The problem i'm having is that emails older than 3days are suddenly gone missing in my inbox . I can't seem to find any setting dialog where i can change this. Mayby i have to set something in the registry but i don't know what . So i'm hoping that someone can and will help.
I've tried to delete the account and after rebooting creating a new one but the problem still remains.
If you are using push or imap it is a settign in your server config for how many days of email to show.
No i'm using pop3 in both cases.
Raymongo said:
No i'm using pop3 in both cases.
Click to expand...
Click to collapse
There's a setting, it lets you choose how many days of email to keep on our phone. It's default to 3 or 4. Thissetting applies to any POP or IMAP mail accounts, whether you are using push or on-demand email retrieval. Go to your email account on the phone, and select menu|tools|options or soemthing like that. choose the account, and edit the settings for it (it like a few pages into the "setup wizard" for the account)...
Go to Start-Programs-Messaging-menu-options-tap on your email name in the box-next-next-next-next-next-and finally the drop down menu under Download messages.
First of all i would like to thank you for your advise but i've been looking for such a setting myself and could not find it. Not even under the advanced button!
the only setting witch has something with day is :
Download messages from the past xx days or all messages.
As i understand it this has to with downloading and not with messages already downloaded right?
That is the setting. Perhaps it's poorly worded. but if you say "download emails from the last 3 days", then it will remove emails from your phone that are older than 3 days. So as time goes by, messages that download one day will be removed from the phone 3 days later. They don't get "deleted" from you rmail system, just removed from your phone.
It's a strange way to name a setting like this indeed. But i think i get it now and i'll go for the setting all messages than. I want to controlle the way wich email to keep and wich not!
Thank alot for your help

emails deleted automatically

Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!

Gmail and Leaked AT&T Rom

Some oddities I notice with Gmail and the new AT&T ROM for me.
The first is that in order to disable the automatic download of messages, I now have to pretty much click through all the account setup screens for the Gmail account. With the stock ROM, it was only a couple/few clicks to undo that setting. Just a little annoying.
The second is that two or three times now, removing the automatic downloading of messages didn't seem to 'take'. I'd uncheck that box and click "Done", and a bit later, my phone will alert me to new messages, and when I check the account settings, that box is checked again.
Weird.
Also, lately I've noticed that when I go into the Wireless Manager, Microsoft Direct Push is briefly on, but 'grayed out', and it turns to off as the menu finishes loading.
Cthulhu111 said:
Some oddities I notice with Gmail and the new AT&T ROM for me.
The first is that in order to disable the automatic download of messages, I now have to pretty much click through all the account setup screens for the Gmail account. With the stock ROM, it was only a couple/few clicks to undo that setting. Just a little annoying.
The second is that two or three times now, removing the automatic downloading of messages didn't seem to 'take'. I'd uncheck that box and click "Done", and a bit later, my phone will alert me to new messages, and when I check the account settings, that box is checked again.
Weird.
Also, lately I've noticed that when I go into the Wireless Manager, Microsoft Direct Push is briefly on, but 'grayed out', and it turns to off as the menu finishes loading.
Click to expand...
Click to collapse
Am not using the leaked ROM so I can't comment on the Gmail stuff. As for the MS Direct Push, I believe you have to be using Exchange.
thealbumman said:
Am not using the leaked ROM so I can't comment on the Gmail stuff. As for the MS Direct Push, I believe you have to be using Exchange.
Click to expand...
Click to collapse
I don't use Exchange, and just find it weird that MS Direct Push seems to be "sneaking" on and switches off as the Wireless Manager pops up.
Cthulhu111 said:
I don't use Exchange, and just find it weird that MS Direct Push seems to be "sneaking" on and switches off as the Wireless Manager pops up.
Click to expand...
Click to collapse
Since you do not use Exchange, direct push should be off.

[Q] Facebook contact pictures won't update (non root)

First I'll say that the only reason I have not rooted is that my parents are against it so that I get flamed about not being rooted.
My problem is that about half of my contacts that are synced with Facebook will not update that contacts picture when they change their profile picture on Facebook while the other half of my contacts will update. This is very annoying and I have not found a way to get around this. Even manually going under settings to "Accounts and Sync" and telling it to update immediately does not remedy this. I would very much like to know how to fix this and any help would be appreciated.
I have the same exact problem. Except, I'm rooted. I searched around and the only (half) solution that I found was to edit the contact's picture. After you select facebook it'll reset the picture. It works sometimes, and at the other times it doesn't. I'm still looking for away to do this without having to edit contacts. I also notice that some non-facebook contact's pics won't show in the stock messages or a 3rd party messaging app.
I occasionally notice this issue too -- I think it's just a random problem with the sync sometimes, I don't know that there's a perfect fix or a guaranteed way to make it auto-update every single contact's picture after every change. But I set my Facebook sync time to 'Every 4 hours' and I seem to get pretty good sync/update results with that.
Try going and Clearing Data and Clearing Cache from a few places in your Manage Apps menu...this is kinda like 'starting over' with your contacts (make sure they are all synced/backed up to Google first).
First go into Settings-->Accounts and sync and uncheck/turn off anything that says Google or Facebook.
Then go to Settings-->Applications-->Manage applications.
After that menu loads up (can take a minute or so), scroll down and open Contacts Storage, then Delete cache and Delete data. Also go find anything about Facebook (Facebook for Android, Facebook for HTC Sense) and do the same Delete cache and Delete data for those too. Do the same for People (if you have it in the list).
Then exit out of there and go back into your Accounts & sync options. All your contacts will be deleted. Turn back on all the Google and Facebook syncs and everything will start re-syncing. The pictures should all be updated. Sorry for the really long response....I just got to typing and figured I'd include all this.

GMail problems

Anyone have trouble sending and stuff waiting in the outbox for Gmail?
Note 8 Verizon
Reset GMail data and cache, ART cache etc.
All typical steps.
I see messages hanging in the outbox, taking long to send and drafts in the app not updating in the web app. This is even after the pull down to refresh.
It does send but typically needs a pull down from the inbox and worse it is using more power than it should.
Anyone else?
Self Solved. Issue was that the note by default puts GMAIL into battery optimization. Some versions of Gmail don't respond well to that optimzation. The version I am on since the update 2 days ago doesn't.
Settings, Battery, Usage, overflow (3 dots), optimze, and kill gmail optimization.
Just for carefulness I did that to messages, inbox and calendar too.
But Gmail always seems to be the issue. And only som update versions.
7.6.4.158567011 didnt have the problem
7.8.27.167795811 does.
Thank you for this!!!!!!!!! I noticed many times I wouldn't get notified when I had new mail in Gmail sometimes (more often than not). At work, I'd get my email notifications from my chrome browser, but most of the time they wouldn't come through on my phone unless I woke my phone up. I just took it off the optimization list and will see if I get notified promptly from now on, and also see if I notice any dents in battery.
Thanks again for the post!

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