[Q] New update fails - Captivate Q&A, Help & Troubleshooting

Hopefully you guys know there is a software fix out from at&t and samsung that fixes gps problems and etc...
goes without saying you can't just straight update if you're rooted. That's where i'm stuck.
Before i touched anything, it would get to 50% and reboot, says the update was not applied.
Then I tried "unrooting" even though it said it was unrooted, and apps requiring SU backed this up saying my phone was unrooted.
Then during the update, it stops even sooner at "preparing".
So... how do we get around this without doing the master clear with odin3???
I DON'T want to lose all my data. I'm too lazy.

Mine said failed at 100%. I def got the jh7 update though. My phone was unable to reboot into recovery using the three button method. Now I can. My phone was rooted with stock rom.

Mine is rooted with the Voodoo fix and it failed during the update (I was at work so don't know at what step during the update).
Will have to do the voodoo-lag unfix - restore back to factory defaults and try it again..
Unless of course someone pops out a tweaked ROM before then!

check out this thread, http://forum.xda-developers.com/showthread.php?t=789546 so we can get everyone with this issue together in one thread

Related

[Q] Stop Android from updating to 2.2

Is there a way to stop my Droid from updating OTA to FroYo? I have flashed my Droid over to Cricket and have Bugless Beast v0.4 installed, and now since the 2.2 OTA update has been released I get a constant notification that the update is available. The only options I get are to install now or to install later, but what if I don't want to install it all and just get rid of the pesky notification that keeps popping up every so often after I press install later. I already have 2.2 on my system with Bugless Beast so I'm not really missing out on anything. I don't want to update and have to reroot, reinstall Bugless Beast, and reflash my Droid to Cricket again. I'm happy where my system is at
If you have a custom recovery, then as soon as you reboot into the installation your phone thinks that you've accepted, but the custom recovery blocks the installation and you stay on BB.
What do you mean by reboot into installation?
I've booted into clockwork recovery and then restarted the phone, but nothing seemed to change. Is that what you meant to do?
Flash SPRecovery. Then select "install now". It will send a notification that it has been installed on your phone to the servers that send out the OTA but SPRecovery will block the installation of it onto your phone, thus stopping the notifications of an update and keeping you on BB v.04 w/ Cricket. You can flash back to CW Recovery if you want to afterwards.
Sent from my Droid using XDA App
Im also running BB.04 and got the OTA notification today. Glad I found this thread because I was starting to get worried. I clicked 'install now', rebooted and so far no notification and I am still on BB.04. Woot!
Thank you for this!
Running BB 0.4. I saw the verizon 2.2 Froyo upgrade this morning, and for a second I was psyched verizon finally pushed it out... then I was a little worried about what was going to happen to mine since it was rooted and running a 2.2 Rom I was already happy with. Just like this thread says, I clicked install, and the phone rebooted right back up to my BB 0.4 without any issues.
I'd hate to say I'm a leech, but you guys have so much information here, and I cannot stop reading lol. I commend everyone one of you Devs for all the work you do!
Thank you again,
-Dano
Yup, it worked perfectly! Thank you!
Interesting. I was able to block it the first time but it popped up again. Anyone know why? Maybe there is another update to the 2.2 OTA update?
I was having the same issue with the ota update until I came across this:
http://www.peteralfonso.com/2010/08/how-to-stop-ota-notifications-on.html#more
it says it is for Buggles rom but I am using a different rom and it worked just fine
I had received this notification about four times before it recognized that I'm updated without rebooting the phone for it to be blocked. Nothing else had to be done except for saying yes.
stephen730 said:
whatchoo mean able to block it? You mean you clicked install later? Or you let it run and it goes away?
If you let it run/fail it will just come back again a day later, a week later, next time you reboot, next time you come out of screen off, etc... Its done it to me and it sucks cause it won't go away number 1, and number 2, i hate to keep rebooting to fail and possibly missing calls/texts... especially when you first wake up and the message is there like a nagscreen or advert.
Click to expand...
Click to collapse
I clicked install now and my recovery image blocks the installation when rebooted. It shows the Android guy with the exclamtion point but it doesnt finish the install. Reboot then im back to the way I was. Im running BBv.4 btw. I havent got another prompt yet.

[Q] Captivate Update; did anyone elses fail?

Ok, so i attempted to manually retrieve the update released today, can I not do that yet(as in MUST it be pushed to my phone first)? Now i have to effing wait sub-24hrs for it again Admittedly i couldnt wait...this fone is nice minus the few issues it has and that we are all aware of.
Ive never had a chance to see the update experience on an Android fone, therefore as far as im concerned it did what it was supposed to...only it failed. the "No update was installed..." screen appeared after my fone was restarted and unlocked. I didnt take out the SIM, fone is rooted, start up media scaning is (more or less) disabled with an app i use, and i have the free lagfix from the market; the One Click thingy lol. Any Ideas anyone?
mine found update downloaded then tried to install and said cannot install and when i got to resume updates it says "no firmware" i think i just need to flash to stock before trying update
mine keeps saying that it cannot connect to the att servers.
Aw id rather not...took alota time for me to find apps an methods to make this fone more usable smh
Sent from my SAMSUNG-SGH-I897 using XDA App
My phone is rooted and I have the same problem as ericos123. I think going back to stock would fix this problem. Sucks I have to redo everything.
What's the easiest way to go to stock? Anyone know?
will i lose all my media if i go back to stock?
Mine downloaded the file. I performed a backup prior to the update and started it. It came back and said "update failed" and when I attempted to resume it, it said no firmware. I checked the baseband and it said JH7 which is the version being pushed.
So I assume it actually passed but it failed on something minor as the phone operates just fine.
So far, that also seems to be the consensus that rooted/modified users will get errors. I modified my framework apk to put a better batter icon, and it is still there. Maybe it couldn't overwrite it...
Check your baseband and see if its already updated. (and if you couldn't get your update, use the date-forward trick (change the date forward 24hrs)).
Ok, I've tried the update 4 times and I can't get it to take. I've used Odin to go back to stock JF6 (checked re-partition). I also did the master clear thing! I compared my phone to a co-worker who has a completely stock Captivate and they appear to be identical!
The patch downloads fine, however when it restarts and begins to apply the patch, it gets to 50% and then says "Updates fail". It boots back up and says that the update was not successful!
Any ideas??
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
I don't think you do, but I'm not sure. That said, idont know how to bak to stock myself...guess it time for more XDA searching lol
Sent from my SAMSUNG-SGH-I897 using XDA App
my failed at 100%, rooted and got rid of the att apps. maybe the update updates some att apps?
Yea my has "7" at the end too but I can remeber if it said it befor the update r not...
Sent from my SAMSUNG-SGH-I897 using XDA App
I have two stock non-rooted phones and they both performed the update successfully.
Mine's rooted, and a few stock ATT apps removed. Update successful, took about 10mins total.
Yet to check for any changes/improvements.
krakerx said:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
Click to expand...
Click to collapse
I'm in the same boat, can anyone verify this if this means the update was done successfully?
So what's the status on those of you who have already applied the leaked JH7 through Cognition or another way? Are you all going back to stock to then get this new update? Is it possible to apply the GPS fixes to my current rom/kernal or should I do Odin and then apply it? It's not that big of a deal to do everything individually (voodoo, black bar, superuser) if I have to without Cognition. I really want the GPS fixed.
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
mikewong27 said:
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
Click to expand...
Click to collapse
Mine stopped at 50% too... ugh. Let me know if you find a workaround, and I'll do the same...
krakerx said:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
Click to expand...
Click to collapse
Same boat as me. I am rooted.. and removed att crapware and did a battery icon change. But no other major changes.
(From my Captivate via XDA app)
Failed first time unrooted. I used Odin to go back to stock,failed again same place,50%

captivate jh7 upgrade

Got the firmware today.. when it loaded it ran the entire progress bar and later said that it failed.. however in the settings it say jh7 and additional attempts to update says no updates available. Also.. after the update the superuser app is still installed and appears that root is still there. Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App
trumsey2005 said:
Got the firmware today.. when it loaded it ran the entire progress bar and later said that it failed.. however in the settings it say jh7 and additional attempts to update says no updates available. Also.. after the update the superuser app is still installed and appears that root is still there. Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App[/QUOTE
I take it back.. after changing clock and checking again the update is available again...
Click to expand...
Click to collapse
You have to unroot before you can do a ota upgrade. Rooting is suppose to block ota upgrades because a ota upgrade would remove superuser.
I read somewhere that people have had to flash back to complete original. I've rooted and removed AT&T crapware. Also, being new to the Android platform I need some guidance on how to go back to factory orig. I've heard of odin.. but base on my limited research I haven't seen if it is available to mac. I am familiar with Unix/Linux.. they are my primary OS'.. but messing with a phone OS is just a different animal altogether.
I had to redo the phone but the update never showed up.. So what I did was just flash the update from samfirmware and it is working even though I have to redo everything...
HTH,
Charlie
evil5826 said:
You have to unroot before you can do a ota upgrade. Rooting is suppose to block ota upgrades because a ota upgrade would remove superuser.
Click to expand...
Click to collapse
My phone is rooted and I updated without issue.
Well i just tred to update mine this morning, i finally got past the communication errors. The download went fine, but when it was installing it went from 0 to 50% percent in about a second and then said update failed and rebooted.
I'm on the stock JF6 rom, however i used odin to get there.
My Sim card and sd were left in, however my sd is blank
And i don't know what any other info i can post to be helpful
2.1 update
just did the update with one click root loaded.went though with no problems phone is faster with less lag.also i can still use as wi fi hot spot. new Quikoffice,Media hub,Mobile Video and you tube. well this may mean no 2.2?
I also did the ota update with root installed, allowed 3rd apps, with wireless tethering, and it went through fine for me but I still have poor gps, did not seem to do anything for the gps except removed the option to enter lbs test mode. Anyone know how to get to the lbs test mode after update?
Samsung Mini-Kies Updater
If anyone is having troubles with Mini Kies (I had the problem where the application crashed, using Win 7 x64), I'd recommend using the regular Samsung Kies application. I was unable to do the JH7 update even after restoring to complete stock with Odin (50% update failed error). This was easy, and now I am fully in JH7, and so far the GPS lock is much, much faster.

[Q] What happened to my 2.2.1?

I've had my N1 rooted pretty much since day one. Installing Froyo (at the time) wasn't as smooth as I have come to except of Google products, since the OTA updates wouldn't install and I needed to use repackaged versions. Recently my phone started nagging me to install 2.2.1. I got fed up and finally re-flashed the stock recovery image (I didn't restore anything else).
Ever since, I haven't been promoted to install the the update. Additionally, trying to update manually (using the original file) resulted in an android guy and an exclamation mark - but nothing further.
From my understanding, as long as you have the stock recovery, you should be able to flash original packages. Am I mistaking?
UPDATE: So the update was pushed to my phone again. After clicking install, the phone rebooted and the update started installing. At some point however, it froze with the android guy and an exclamation point development. I had to remove the battery to reboot.
Was re-flashing the recover image not enough?
I believe you have to be on stock recovery and stock rom.
I believe I'm on both. I cant get a checkin to indicate that there is an update. Is that normal?
I'm in the same boat but can't even reflash the original rom through vol- power.
In on this!

Root 5.1.1 or 6.0.1?

I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!
ota then root
I OTA'ed, now the phone randomly reboots several times a day, and some apps don't work correctly. Great.
factory reset.
*sigh* I was afraid you were going to say that. Now the problem is backing it up. I have a Titanium Backup Pro license, but I only use it on my old rooted GS2. The Note 4 is not rooted so TB won't run on it. All the rooting tutorials say "back up your phone before you root" but you need root to run TB. Chicken or egg? I guess I could try Samsung Kies, don't know if it will back up everything. My photos are backed up to Google Photos, I guess everything else is replaceable, but I would really rather not have to reinstall all my apps one by one after a factory reset.
That brings up another question: when you to go Settings/Backup and Reset, I have "Backup my data" set to On and linked to my Google account, but nowhere can I find documentation of exactly WHAT gets backed up or to WHERE (it says to "Google servers" but what the heck does that mean? I can't find it on my Google Drive or anywhere else on my Google account dashboard.)
I do greatly appreciate your help, by the way.
You could try reinstalling through kies or smart switch. Make sure to clear caches before and after. And see if that works. If it doesnt help, you could flash recovery, root, try to backup as much as you can between reboots and then factory reset. Your apps should automatically download from play store. But without the titbackup files you'll lose settings and data in a lot of apps that Google doesn't backup.
I unlocked your mum's bootloader.
kydar said:
I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!
Click to expand...
Click to collapse
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.
Shad0wsabr3 said:
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.
Click to expand...
Click to collapse
There aren't that many problems with MM. Just superficial stuff like not having mobile data toggle. The problems you are hearing about a factory reset will fix. Like lag, jankyness, apps loading, phone freezing temporarily. You won't be able to do OTA. It will fail because of root. You need to titanium backup or whatever method you prefer of backing up data and flash through kies, odin or smart switch. Probably easier to go that route unless you only did minor things with root like just block ads, then you can probably get away with flashing stock recovery and then OTA. You still might have to factory reset like I had to even though I flashed whole rom through smart switch. If you have xposed or modified something like swapping recent apps and back key like me, then you'll need to flash marshmallow whole and start over after backing up.
Afaik, you can't downgrade to 5.1.1 unless somebody figured out a workaround or you only flashed everything except bootloader.
I unlocked your mum's bootloader.
@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.
kydar said:
@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.
Click to expand...
Click to collapse
Iv never backed up an unrooted device so I wouldn't know. Glad you nrought that up as Iv been meaning to look into that.
Would you happen to know where the downloaded ota file location is? My phone downloaded it and I keep postponing it.
Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.
Where are the root instructions for completely stock 910T with MM update?
vernj123 said:
Where are the root instructions for completely stock 910T with MM update?
Click to expand...
Click to collapse
http://forum.xda-developers.com/not...overy-n910t-t3-marshmallow-pe3-guide-t3406870
kydar said:
Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.
Click to expand...
Click to collapse
I'm still researching what your dealing with. As for me I found the ota file. For those looking for it this is how and where I found it....
With RomToolbox I went to root browser. Then to data folder and a folder named fota. Within the fota folder is the ota update named update.zip. I erased that and then went into Titanium Backup and chose to freeze both software update files. So far no constant reminders that I have an update ready to be installed.
Hope this may help.

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