captivate jh7 upgrade - Captivate Q&A, Help & Troubleshooting

Got the firmware today.. when it loaded it ran the entire progress bar and later said that it failed.. however in the settings it say jh7 and additional attempts to update says no updates available. Also.. after the update the superuser app is still installed and appears that root is still there. Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App

trumsey2005 said:
Got the firmware today.. when it loaded it ran the entire progress bar and later said that it failed.. however in the settings it say jh7 and additional attempts to update says no updates available. Also.. after the update the superuser app is still installed and appears that root is still there. Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App[/QUOTE
I take it back.. after changing clock and checking again the update is available again...
Click to expand...
Click to collapse

You have to unroot before you can do a ota upgrade. Rooting is suppose to block ota upgrades because a ota upgrade would remove superuser.

I read somewhere that people have had to flash back to complete original. I've rooted and removed AT&T crapware. Also, being new to the Android platform I need some guidance on how to go back to factory orig. I've heard of odin.. but base on my limited research I haven't seen if it is available to mac. I am familiar with Unix/Linux.. they are my primary OS'.. but messing with a phone OS is just a different animal altogether.

I had to redo the phone but the update never showed up.. So what I did was just flash the update from samfirmware and it is working even though I have to redo everything...
HTH,
Charlie

evil5826 said:
You have to unroot before you can do a ota upgrade. Rooting is suppose to block ota upgrades because a ota upgrade would remove superuser.
Click to expand...
Click to collapse
My phone is rooted and I updated without issue.

Well i just tred to update mine this morning, i finally got past the communication errors. The download went fine, but when it was installing it went from 0 to 50% percent in about a second and then said update failed and rebooted.
I'm on the stock JF6 rom, however i used odin to get there.
My Sim card and sd were left in, however my sd is blank
And i don't know what any other info i can post to be helpful

2.1 update
just did the update with one click root loaded.went though with no problems phone is faster with less lag.also i can still use as wi fi hot spot. new Quikoffice,Media hub,Mobile Video and you tube. well this may mean no 2.2?

I also did the ota update with root installed, allowed 3rd apps, with wireless tethering, and it went through fine for me but I still have poor gps, did not seem to do anything for the gps except removed the option to enter lbs test mode. Anyone know how to get to the lbs test mode after update?

Samsung Mini-Kies Updater

If anyone is having troubles with Mini Kies (I had the problem where the application crashed, using Win 7 x64), I'd recommend using the regular Samsung Kies application. I was unable to do the JH7 update even after restoring to complete stock with Odin (50% update failed error). This was easy, and now I am fully in JH7, and so far the GPS lock is much, much faster.

Related

[Q] Captivate Update; did anyone elses fail?

Ok, so i attempted to manually retrieve the update released today, can I not do that yet(as in MUST it be pushed to my phone first)? Now i have to effing wait sub-24hrs for it again Admittedly i couldnt wait...this fone is nice minus the few issues it has and that we are all aware of.
Ive never had a chance to see the update experience on an Android fone, therefore as far as im concerned it did what it was supposed to...only it failed. the "No update was installed..." screen appeared after my fone was restarted and unlocked. I didnt take out the SIM, fone is rooted, start up media scaning is (more or less) disabled with an app i use, and i have the free lagfix from the market; the One Click thingy lol. Any Ideas anyone?
mine found update downloaded then tried to install and said cannot install and when i got to resume updates it says "no firmware" i think i just need to flash to stock before trying update
mine keeps saying that it cannot connect to the att servers.
Aw id rather not...took alota time for me to find apps an methods to make this fone more usable smh
Sent from my SAMSUNG-SGH-I897 using XDA App
My phone is rooted and I have the same problem as ericos123. I think going back to stock would fix this problem. Sucks I have to redo everything.
What's the easiest way to go to stock? Anyone know?
will i lose all my media if i go back to stock?
Mine downloaded the file. I performed a backup prior to the update and started it. It came back and said "update failed" and when I attempted to resume it, it said no firmware. I checked the baseband and it said JH7 which is the version being pushed.
So I assume it actually passed but it failed on something minor as the phone operates just fine.
So far, that also seems to be the consensus that rooted/modified users will get errors. I modified my framework apk to put a better batter icon, and it is still there. Maybe it couldn't overwrite it...
Check your baseband and see if its already updated. (and if you couldn't get your update, use the date-forward trick (change the date forward 24hrs)).
Ok, I've tried the update 4 times and I can't get it to take. I've used Odin to go back to stock JF6 (checked re-partition). I also did the master clear thing! I compared my phone to a co-worker who has a completely stock Captivate and they appear to be identical!
The patch downloads fine, however when it restarts and begins to apply the patch, it gets to 50% and then says "Updates fail". It boots back up and says that the update was not successful!
Any ideas??
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
I don't think you do, but I'm not sure. That said, idont know how to bak to stock myself...guess it time for more XDA searching lol
Sent from my SAMSUNG-SGH-I897 using XDA App
my failed at 100%, rooted and got rid of the att apps. maybe the update updates some att apps?
Yea my has "7" at the end too but I can remeber if it said it befor the update r not...
Sent from my SAMSUNG-SGH-I897 using XDA App
I have two stock non-rooted phones and they both performed the update successfully.
Mine's rooted, and a few stock ATT apps removed. Update successful, took about 10mins total.
Yet to check for any changes/improvements.
krakerx said:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
Click to expand...
Click to collapse
I'm in the same boat, can anyone verify this if this means the update was done successfully?
So what's the status on those of you who have already applied the leaked JH7 through Cognition or another way? Are you all going back to stock to then get this new update? Is it possible to apply the GPS fixes to my current rom/kernal or should I do Odin and then apply it? It's not that big of a deal to do everything individually (voodoo, black bar, superuser) if I have to without Cognition. I really want the GPS fixed.
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
mikewong27 said:
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
Click to expand...
Click to collapse
Mine stopped at 50% too... ugh. Let me know if you find a workaround, and I'll do the same...
krakerx said:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
Click to expand...
Click to collapse
Same boat as me. I am rooted.. and removed att crapware and did a battery icon change. But no other major changes.
(From my Captivate via XDA app)
Failed first time unrooted. I used Odin to go back to stock,failed again same place,50%

[Q] New update fails

Hopefully you guys know there is a software fix out from at&t and samsung that fixes gps problems and etc...
goes without saying you can't just straight update if you're rooted. That's where i'm stuck.
Before i touched anything, it would get to 50% and reboot, says the update was not applied.
Then I tried "unrooting" even though it said it was unrooted, and apps requiring SU backed this up saying my phone was unrooted.
Then during the update, it stops even sooner at "preparing".
So... how do we get around this without doing the master clear with odin3???
I DON'T want to lose all my data. I'm too lazy.
Mine said failed at 100%. I def got the jh7 update though. My phone was unable to reboot into recovery using the three button method. Now I can. My phone was rooted with stock rom.
Mine is rooted with the Voodoo fix and it failed during the update (I was at work so don't know at what step during the update).
Will have to do the voodoo-lag unfix - restore back to factory defaults and try it again..
Unless of course someone pops out a tweaked ROM before then!
check out this thread, http://forum.xda-developers.com/showthread.php?t=789546 so we can get everyone with this issue together in one thread

[Q] Update not available

Disclaimer: I have searched up and down these threads and have not found an answer.
Question: I have tried updating via "software update" on the phone, but continually receive no update "available". I have tried requesting the update in both rooted and an unrooted state, with no success. I'm currently running I897UCJH3 stock rom, so I'm at a lost on what to do. Can anyone shed some light on this issue? Although I lock on GPS without hesitation, I'm still interested in the update due to the media scanning fix. I'm also concerned that when froyo comes out OTA, that I will continue to experience the same issue.
I also am now getting no update as available as well, so it is not just you. I was able to see that there was an update but it would fail and since I was out of town I did not want to try to use heroic measures to try and get it.
Try Mini Kies
http://www.all-samsungphones.com/samsung-captivate-i897-kies-ver-10082-8-1-software-download.html/
This is still an official avenue to update, you just don't have to wait for it to come over the air
Thanks for the responses guys, but unfortunately Kies mini says that my device is unregistered. I tried registering on Samsung's web-page, but still no success. I have wiped my phone and started from complete scratch so I'm at a loss. The only this in that is not stock is the Clockworkmod /rom manager...
If you have clockworkmod installed. You can flash the update with that. Check this thread here
Is this what you are looking for? Make sure any lagfix's are disabled.
Thanks Billa, it worked like a charm. I purchased this from someone else, so I was unsure if lagfix was installed(unsure how to check). I took a gamble and it worked! Kies Mini now recognizes my update fine.
Thanks again!

4.4.4 OTA update for ATT pushing out, larger mysterious update didn't install (5?)

I unexpectedly got a nice surprise this morning with a hefty 400mb update via ATT Update Server OTA. It was 4.4.4, not 5 as hoped but at least it's something.
4.4.4
Baseband: G900AUCU2A01
Kernal: 3.4.0-3116194
Build: KTu84P.G900AUCU2AOA1
The strange thing is after the update, I got an notice that it updated successfully, it said a software update was available again. Downloaded it, and it was almost 500MB but then said there wasn't room to install it. I cleared a bunch of photos and file and then the cache and when I went back, continue update was grayed out. I'm thinking I managed to delete it when I cleared the cache. Wonder if that was Lollipop. Did the date trick and checked update again and said up to date. So who knows, but there was nothing in the FOTA folder.
I called ATT and they were not even aware that it 4.4.4 was being pushed out OTA yet. Said that only 4.4.2 was the most recent, and of course knew nothing about when 5 would be out.
Not worried about it til I can have root on it.
Mine said software is up to date and i'm on 4.4.2. Can someone grab and post update file please so i can sideload by ADB..
I am on 4.4.2
when i checked update it showed getting update, but i was on Data so cancelled it.
Will try in Wifi at home and see how this goes...
Here is the update from ATT website about this update...
http://www.att.com/esupport/article.jsp?sid=KB424848&cv=820&_requestid=1642069
http://www.sammobile.com/2015/02/04/att-galaxy-s5-receives-software-update-thats-not-lollipop/
Nothing on my s5 active
I had to manually adavnce the date twice to get it
Sent from my GT-N5110 using XDA Free mobile app
djdoubt03 said:
Not worried about it til I can have root on it.
Click to expand...
Click to collapse
The kernel swap root method continues to work in OA1 4.4.4 although the lag after flashing the ND3 kernel is extreme. Fortunately Safestrap also continues to work.
Here is the new [How-To] Root OA1 4.4.4 thread: http://forum.xda-developers.com/att...to-root-g900aucu2aoa1-4-4-4-2-3-2015-t3021120
muniz_ri said:
The kernel swap root method continues to work in OA1 4.4.4 although the lag after flashing the ND3 kernel is extreme. Fortunately Safestrap also continues to work.
Here is the new [How-To] Root OA1 4.4.4 thread: http://forum.xda-developers.com/att...to-root-g900aucu2aoa1-4-4-4-2-3-2015-t3021120
Click to expand...
Click to collapse
If I used this method last update, will ota fail? I mean do i have to flash back to get this ota?
My update wont install. Says install interupted. I think its because i had rooted this phone and even after unroot it shows custom on boot.
Do i need to odin wipe and if so what to use? Im on ng3 4.4.2....cant find the odin stock
Not looking to root
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
cybershawngates said:
My update wont install. Says install interupted. I think its because i had rooted this phone and even after unroot it shows custom on boot.
Do i need to odin wipe and if so what to use? Im on ng3 4.4.2....cant find the odin stock
Not looking to root
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
I manually change date already 4 times and still get "software is up to date" i need .cfg file of last update.
EDIT: Never mind i got it..
cybershawngates said:
My update wont install. Says install interupted. I think its because i had rooted this phone and even after unroot it shows custom on boot.
Do i need to odin wipe and if so what to use? Im on ng3 4.4.2....cant find the odin stock
Not looking to root
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showthread.php?t=2714455
Really buggy update and a visual POS!
- The Gallery app has text overflowing if the album has long characters.
- The Emergency Icon was poorly implemented you can see theres an ugly bar next to it and the AT&T logo if you have a passcode.
- When you press the recently opened apps icon the background turns a solid blue instead of showing your background makes it look like Windows 95 or something.
- App drawer lags every time you scroll a page.
So i had to Odin back to 4.4.2 nc build and then Ota to ng then 2nd Ota to this 4.4.4. Whew
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
morphfxf said:
Really buggy update and a visual POS!
- The Gallery app has text overflowing if the album has long characters.
- The Emergency Icon was poorly implemented you can see theres an ugly bar next to it and the AT&T logo if you have a passcode.
- When you press the recently opened apps icon the background turns a solid blue instead of showing your background makes it look like Windows 95 or something.
- App drawer lags every time you scroll a page.
Click to expand...
Click to collapse
I agree with you on the recently opened apps but everything else seems to be working fine for me. Maybe your phone didn't update correctly. Mine actually seems less buggy and quicker. Try a factory reset.
cybershawngates said:
So i had to Odin back to 4.4.2 nc build and then Ota to ng then 2nd Ota to this 4.4.4. Whew
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
I was rooted on NG originally, but the OTA failed to installed. I Odin flashed to nc build (my phone shipped with NG) so I could install the OTA, but it failed. I redownloaded and tried 3 times. I even tried sideloading the NG update on SD card, but it fails every time too.
Did you have to do anything special to get NG to install? I can't for the life of me get it to work. Or were you originally on NC and in which case I'm screwed?
jkchr1s said:
I was rooted on NG originally, but the OTA failed to installed. I Odin flashed to nc build (my phone shipped with NG) so I could install the OTA, but it failed. I redownloaded and tried 3 times. I even tried sideloading the NG update on SD card, but it fails every time too.
Did you have to do anything special to get NG to install? I can't for the life of me get it to work. Or were you originally on NC and in which case I'm screwed?
Click to expand...
Click to collapse
nope i was on NG - it was rooted like you but unrooting still left the custom logo at boot time. So I downloaded to stock NC - you must not flash the bootloader (BL) file in the 4 files in this rar at http://forum.xda-developers.com/showthread.php?t=2714455 - use the google drive download. You can't downgrade the bootloader. But as long as you don't flash the BL file in odin, flash the other 3 (AP, etc) and u should be good. (if you do flash the BL, no harm, odin will fail, pull battery and restart download mode remove BL from odin).
from there let NC load up and then OTA x 2 (advance date if needed) to the 4.4.4 build.
cybershawngates said:
nope i was on NG - it was rooted like you but unrooting still left the custom logo at boot time. So I downloaded to stock NC - you must not flash the bootloader (BL) file in the 4 files in this rar at http://forum.xda-developers.com/showthread.php?t=2714455 - use the google drive download. You can't downgrade the bootloader. But as long as you don't flash the BL file in odin, flash the other 3 (AP, etc) and u should be good. (if you do flash the BL, no harm, odin will fail, pull battery and restart download mode remove BL from odin).
from there let NC load up and then OTA x 2 (advance date if needed) to the 4.4.4 build.
Click to expand...
Click to collapse
Hmm... that's exactly what I did, but the OTA update failed. I tried several times... wiped between installs, and it stopped at 32% or whatever it is.
I just tried installing these in odin: http://forum.xda-developers.com/att-galaxy-s5/general/g900ang3stockmodem-tar-md5-t2868904
now I'm trying the OTA again... crossing my fingers!
Edit: woohoo! It's installing the OTA update after I installed the ANG3 stock modem and recovery!!! Thanks for your help!
Great! Anyone notice brightness automatic controls seem a little dimmer? Seems snappier but I just clean installed
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Looks like SS doesn't work anymore?

AT&T Tab S 8.4 - SM-T707A Lollipop upgrade released

Hey all,
Thought I'd let those of you that have an AT&T Tab S 8.4 know that Lollipop has been released today. Happened to be on the AT&T Software update page here: http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB425812&cv=820 and noticed it listed the update.
Manually checked for updates on my tablet, it's downloading now. My 8.4 on AT&T is totally stock.
Downloading now... 1.1GB
manually checking shows nothing for me
Mine wasn't too laggy after the upgrade. But as I know from places like XDA usually a very good idea to do a full system wipe which I did.
What I am most thankful for is there is now an option to remove that Samsung screen that has those Samsung widgets that go full page. Can't recall what it is called. Yeah I know could have got rid of that using a 3rd party launcher in 4.4 but so happy Samsung put option there to disable it finally. To get rid of it, long press blank space like you were going to add a widget, then click Home Screen Settings, then uncheck "Content Home Screen".
Has anyone who rooted with kingroot updated? I'm assuming it'll kill root, just curious if I need to unroot prior, or if the update will still install. I'll post the answer tomorrow after I update.
I've had some Samsung devices which will update while rooted, and some that will not.
Russ77 said:
Has anyone who rooted with kingroot updated? I'm assuming it'll kill root, just curious if I need to unroot prior, or if the update will still install. I'll post the answer tomorrow after I update.
I've had some Samsung devices which will update while rooted, and some that will not.
Click to expand...
Click to collapse
Not sure it will work.
Maybe try to adapt the method given by ashyx here: http://forum.xda-developers.com/galaxy-tab-s/general/guide-how-to-root-tripping-knox-kitkat-t3129484
It worked successfully for me on the T800
Russ77 said:
Has anyone who rooted with kingroot updated? I'm assuming it'll kill root, just curious if I need to unroot prior, or if the update will still install. I'll post the answer tomorrow after I update.
I've had some Samsung devices which will update while rooted, and some that will not.
Click to expand...
Click to collapse
I'm rooted with Kingroot and it's currently downloading the update. If you load Xposed Framework and Wanam Xposed, under Security hacks there's a setting for Fake System Status that allows you to set it to Original.
I'll follow up when the download finishes.
Update: The download completed but the install failed and then got stuck in a boot loop. Ended up having to go to the Samsung place at Best Buy to have them re-flash KitKat. Now the tab is telling me I have to wait 24 hours to check for updates. I'm sure everything will be good now that I'm back on a factory image.
fleabeard said:
I'm rooted with Kingroot and it's currently downloading the update. If you load Xposed Framework and Wanam Xposed, under Security hacks there's a setting for Fake System Status that allows you to set it to Original.
I'll follow up when the download finishes.
Update: The download completed but the install failed and then got stuck in a boot loop. Ended up having to go to the Samsung place at Best Buy to have them re-flash KitKat. Now the tab is telling me I have to wait 24 hours to check for updates. I'm sure everything will be good now that I'm back on a factory image.
Click to expand...
Click to collapse
Turn off automatic date and time and manually advance it by a day, and try again.
When they re-flashed KitKat did it wipe your tablet? The OTA failed me when rooted, failed me after un-installing adaway and un-rooting and removing KingUser. I cannot do a firmware upgrade via Kies 3 as it's not available. I cannot do an emergency firmware recover via Kies 3 as it's not soft bricked. I can't find either the KitKat or the Lollipop firmwares online anywhere... Currently I have a tablet, works fine, I did a factory reset (in the back of my mind knew this wouldn't work) that has a custom status and won't take the OTA.
If anyone knows where I can find the KitKat firmware, or the OTA, please let me know.
Or maybe someone could grab the OTA off their tablet after downloading prior to updating and share the wealth with the community???
Has any kingroot user tried triangle away, unroot via kinguser, and take the OTA?
Also just realized that if I can fail the OTA, I can obviously download it... Where do I grab it from if I wanted to flash it with odin or sideload?
Russ77 said:
Has anyone who rooted with kingroot updated? I'm assuming it'll kill root, just curious if I need to unroot prior, or if the update will still install. I'll post the answer tomorrow after I update.
I've had some Samsung devices which will update while rooted, and some that will not.
Click to expand...
Click to collapse
Russ77 said:
Turn off automatic date and time and manually advance it by a day, and try again.
When they re-flashed KitKat did it wipe your tablet? The OTA failed me when rooted, failed me after un-installing adaway and un-rooting and removing KingUser. I cannot do a firmware upgrade via Kies 3 as it's not available. I cannot do an emergency firmware recover via Kies 3 as it's not soft bricked. I can't find either the KitKat or the Lollipop firmwares online anywhere... Currently I have a tablet, works fine, I did a factory reset (in the back of my mind knew this wouldn't work) that has a custom status and won't take the OTA.
If anyone knows where I can find the KitKat firmware, or the OTA, please let me know.
Or maybe someone could grab the OTA off their tablet after downloading prior to updating and share the wealth with the community???
Click to expand...
Click to collapse
OTA came down successfully while not rooted. The reflash at Best Buy didn't wipe it.
As far as I know, the factory images for the AT&T versions aren't available anywhere, or at least I've been unable to find them. They obviously exist because I'm pretty sure the guy at Best Buy used Kies to flash with an image that's available to him from Samsung.
I re-rooted last night in the attempt of using triangle away to clear customs status, then un-rooting. This was odd because device status still shows custom but download mode shows official and Knox is 0.
While I was briefly rooted again I downloaded the OTA in the hopes of copying it to my PC and updating via ADB Sideload... Couldn't find it. If anyone knows where Samsung puts these I'll grab it and post it to share.
im not rooted, performed a factory reset, and my device still doesn't see any updates. Can somebody provide a link to the ROM?
Same situation here - no root, no mods, no available update
Sent from my SM-G925V using XDA Premium HD app
Same Thing Here Also
bshaw100 said:
Same situation here - no root, no mods, no available update
Sent from my SM-G925V using XDA Premium HD app
Click to expand...
Click to collapse
I've got the same thing: no root, no mods, no update available! Darn!!!!
I've got the same thing: no root, no mods, no update available!
Russ77 said:
I re-rooted last night in the attempt of using triangle away to clear customs status, then un-rooting. This was odd because device status still shows custom but download mode shows official and Knox is 0.
While I was briefly rooted again I downloaded the OTA in the hopes of copying it to my PC and updating via ADB Sideload... Couldn't find it. If anyone knows where Samsung puts these I'll grab it and post it to share.
Click to expand...
Click to collapse
The OTA gets downloaded to /cache. If you are rooted you can see it. But the OTA is not a complete ROM, just a differential to the ROM you have.
Sent from my SM-T707V using XDA Premium HD app
still nothing
gshaw_nash said:
I've got the same thing: no root, no mods, no update available! Darn!!!!
Click to expand...
Click to collapse
gshaw1967 said:
I've got the same thing: no root, no mods, no update available!
Click to expand...
Click to collapse
I've reset several time and cannot download the update. I get "Connecting to DM Server" and then update interrupted. Has anyone gotten around this?
---------- Post added at 08:58 AM ---------- Previous post was at 08:11 AM ----------
gshaw1967 said:
I've reset several time and cannot download the update. I get "Connecting to DM Server" and then update interrupted. Has anyone gotten around this?
Click to expand...
Click to collapse
Turns out there is a imei problem with the tablet that is preventing the download. My imei number is paired with a IPhone 4. Anyway will take a few day to fix then the upgrade should work.
I get the same. I wiped my device hoping for a different outcome, and still no update.
I found this in the thread below.
It is an old tread but I'll comment anyway. SM-T807 is the 3G version while SM-T805 is the LTE version. Both Hardware (CPU/GPU) and comms modules are different. So 805 LTE (which has Lollipop) firmware won't work for 807 (no Lollipop is currently available nor Samsung plans to release soon).
Click to expand...
Click to collapse
http://forum.xda-developers.com/galaxy-tab-s/help/sm-t805-sm-t807a-t2961117
John.
After not being able to take the OTA after rooting, even after un rooting, not being able to find the OTA and sideload (not in /cache), and not able use Kies or Odin I finally took it to the Samsung kiosk at my bestbuy.
They reflashed 4.4.2, didn't wipe anything, and immediately downloaded and successfully installed the lollipop update after getting home and on WiFi.
Just don't mention that you rooted ;')

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