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Have i bricked my phone?

G1 Bricked? or not I think Yes...have you Solution for me
hi, i'm new on this forum
G1 Bricked? or not I think Yes...have you Solution for Me?
no fastboot access
no recovery access
press home and power nothing
press camera and power nothing
logo t-mobile stay on the screen
when i press scroll and power blue led mode appear
i have flash my phone many times and no problem
to day big problem, after flash my radio 1.5 for a radio 1.0, because problem with wireless connection, and Now after the reboot my phone no respond
do you have any idee for my problem
perhaps: goldcard solution or.....???
Please thank's for help

Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty

alritewhadeva said:
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
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thanks you for your rapid ask, but i sure , exist a solution for the brick.
my phoneis not guaranteed because I bought it used
SNIFFF

There's no current solution for a brick. A brick is a brick and you're done. Sorry

I had the same issued as you are having i was also stuck on the t-mobile logo screen because of the radio update, and yes my phone got brick. but since i had insurance on the phone i took it to my local t-mobile made up some excuse that my phone stop working and they gave me a brand new one in store for free. gotta love the extra at 5 dollars you pay for insurance saved me from buying a new one lol.

Yup, you've got a brick. Most common brick actually, downgrading radio 9/10 times seems to leed to a brick. Currently there are no working fixes. There are rumors that either a serial->USB cable might help fix a brick or wiring up a jtag setup. There's info about both on the interwebs but neither has been proven to work on the dream yet afaik.

Here is my question. What were you doing before the brick happened? By chance did you install the special spl?

alritewhadeva said:
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
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Click to collapse
This is horeible advice you never want to tell them you droped the phone, that's not covered under warranty. Just tell them the phone won't boot. But yeah sound like your phone is fubar.

speoples20 said:
This is horeible advice you never want to tell them you droped the phone, that's not covered under warranty. Just tell them the phone won't boot. But yeah sound like your phone is fubar.
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How is it bad advice? Hardware problems are covered by warranty, software are not. the brick is a SOFTWARE problem. T-Mobile does not give replacement g1s that are screwed up because of something you installed that wasn't issued by T-Mobile themself. If you tell them you dropped it , its a HARDWARE problem and they provide replacements...

alritewhadeva said:
How is it bad advice? Hardware problems are covered by warranty, software are not. the brick is a SOFTWARE problem. T-Mobile does not give replacement g1s that are screwed up because of something you installed that wasn't issued by T-Mobile themself. If you tell them you dropped it , its a HARDWARE problem and they provide replacements...
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Click to collapse
Telling them you dropped the phone and it no longer boots is your problem and they will say so. "Was it working before you dropped it?" Yes it was "Then it soulds like when "YOU" dropped the phone you messed it up" Hope you have the phone insurance that's the only way you are most likely going to get a new one but it's going to cost you.
While it's a software problem if you drop the phone and break it they do not have to replace it.

cidica said:
Telling them you dropped the phone and it no longer boots is your problem and they will say so. "Was it working before you dropped it?" Yes it was "Then it soulds like when "YOU" dropped the phone you messed it up" Hope you have the phone insurance that's the only way you are most likely going to get a new one but it's going to cost you.
While it's a software problem if you drop the phone and break it they do not have to replace it.
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Oh god, fine then. You come up with a better story and post back I don't understand your last sentence...In the official tmobile g1 forums they state that they are not responsible for anything you do software wise to your phone ( root, ROMs, spl, brick, etc..)

alritewhadeva said:
Oh god, fine then. You come up with a better story and post back I don't understand your last sentence...In the official tmobile g1 forums they state that they are not responsible for anything you do software wise to your phone ( root, ROMs, spl, brick, etc..)
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simple The OTA got to you for cupcake and you went to install it when the phone rebooted it was stuck at the G1 screen. they will walk you through a few steps and confirm it's messed up. At that point they will send you out a replacement. You do not have to say anything about it being rooted. I just did this for my friends moms phone. He messed it up I called and got her a replacement sent. Now if you are not a T-mo customer you are out of luck though which sucks :/
Hell I had to do this for 2 phones. 1 G1 and 1 Shadow this past week (both phones were modded by me/friend) Shadow was a true hardware issue though and not the mods fault though.

just tell them your phone wont boot up if you cant get to recovery or android screen neither can they on your phone so they will never know what u did to it

cidica said:
simple The OTA got to you for cupcake and you went to install it when the phone rebooted it was stuck at the G1 screen. they will walk you through a few steps and confirm it's messed up. At that point they will send you out a replacement. You do not have to say anything about it being rooted. I just did this for my friends moms phone. He messed it up I called and got her a replacement sent. Now if you are not a T-mo customer you are out of luck though which sucks :/
Hell I had to do this for 2 phones. 1 G1 and 1 Shadow this past week (both phones were modded by me/friend) Shadow was a true hardware issue though and not the mods fault though.
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Lol okay then. Still think that if you report a hardware issue like you broke it, T-Mobile will still replace it as long as you still have the 1 year warranty that came with it. Like Cyanogen's issue where his touchscreen was messedup. HARDWAREE issue and T-Mobile replaced it

alritewhadeva said:
Lol okay then. Still think that if you report a hardware issue like you broke it, T-Mobile will still replace it as long as you still have the 1 year warranty that came with it. Like Cyanogen's issue where his touchscreen was messedup. HARDWAREE issue and T-Mobile replaced it
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I work for T-mobile and telling them you broke the hardware on the phone is NOT covered under warranty. The manufacture's warranty only covers phone defects not people dropping their phone. A touch screen going out is an example of hardware covered under warranty. Software is covered under warranty as well and all you have to say is the phone won't boot past the G1 screen. Thats all you have to say.

All right. I rest my case then O mighty T-Mobile worker. No sarcasm haha.

Yeah its true, you do have to be careful if you plan on using the warranty route if its not totally legit, but then I suppose it differs depending on region. Over here in the UK it covers quite a few things like accidental dropping of the mobile, water damage etc. Which reminds me, I need to add my mobile to my monthly insurance policy...

The insurance isn't really worth it =/ Even if you claim it you still have to pay 130$ here in NY

Blimey... I pay £6/m (thanks to my credit card policies) instead of the usual £9/m that covers the mobile phone over accidental damage, theft, water damage, software damage etc. However if I do make a claim I think its £30-£40 for a replacement G1.

HELP! Is my g1 bricked?
After reading a few other thread I believe my g1 is bricked.
I was trying to install Superhero G3. After installing the radio provided in this thread:
http://androidcommunity.com/forums/f56/official-hero-g3-build-rom-18471/
My phone hung at the T-Mobile g1 boot logo.
I can't get into recovery or anything.
I bought the phone from craigslist, so I don't have a warranty or anything. My parents would kill me if they found out I have to buy myself a new phone.
PLEASE I hope there is something I can do to fix this.

Help Stuck at boot up screen.

Hey guys I'm new to android and I'll keep it short. I bought my Galaxy S about a month ago. It's unlocked and rooted and I also have the latest firmware update.
Ok so all I wanted to do was change the battery color from the stock blue to green. I downloaded Rom Manager and I also downloaded smooth-sense-1.0-Incredible-Stock-8-1 thinking that I could use it.
Well I flashed it with Rom manager and when my phone rebooted I was stuck on the samsung boot up screen. It plays the music but no animation. I've tried every single mention known to get it to boot into recovery mode. I've also tried to get into download mode with no sucess. My last option was to do a hard reset and when I tried that still a no go just stays at the boot screen wth the music.
Anything???? Is there a way to have it recognised thru usb so I can use ADB?
Thanks for your help

if you can get the 3 buttons Download Mode working
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/GT-I9000
you can reflash the phone back to normal using Odin and a stock firmware

Thanks for the quick resonse. For some reason I cant get it to get into download mode thanks for the link as well I'm gonna check that out

pro95accord said:
Thanks for the quick resonse. For some reason I cant get it to get into download mode thanks for the link as well I'm gonna check that out
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Turn off the phone, press volume up + volume down and plug the phone to USB. I did worked to me when all the other options failed.

JorgeC said:
Turn off the phone, press volume up + volume down and plug the phone to USB. I did worked to me when all the other options failed.
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that didn't work crap
I have a video of what it's doing but I can't upload it cause i'm new.

i'll take a guess
it's going into an endless loop of the white Galaxy S logo and back and logo and back?

if I hold the power button thats all it does. Logo to black to logo to black over and over.

yup, you got one that have the 3 buttons disabled.
you can try that crazy heating the phone method talked about on some other topic, and see if that works
but the best thing is to send it back to Bell to have it replaced
you can even print the facebook where Samsung confirmed the 3 button missing is a bug, and it needs to be fixed, so it's under warranty

http://www.facebook.com/samsungmobilecanada
Samsung Mobile Canada Thanks to everyone for your continued patience and feedback as we work through the three-button reset issue on the Galaxy S Vibrant. Rest assured, it is a top priority. Please stay tuned for updates this week.
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this helps too
http://www.facebook.com/photo.php?pid=30889975&o=all&op=1&view=all&subj=260085296049&id=1213893661

The main problem is I bought the phone off someone thats on bell. I'm on telus and the phones unlocked. So I don't think I'll be able to send it to bell. I'm gonna try contacting samsung

is there a method to atleast get the USB to respond to my pc??? I hooked it up my laptop with XP and when the phone boots and I shut it off with power button with USB connected then my laptop detects USB device but I can't get access to it ADB

I'm lost I have a phone with 1 Year warranty thats garbage on top of that I'd be able to fix this problem but my phone had to be one of the phones with the buttons disabled crap.
Tried the Heat trick with blow dryer but nothing.

Update:
Bell doesn't want to fix it cause "I'm not a customer" and samsungs saying Bell has to cover they're warranty.
Don't know what to do. I posted a complaint with BBB (better, business, bureau) since none of them wanna fix a Defeactive phone should have got the HTC Desire or stuck with my BB at least your able to recover the phone your self

here's a quick video
http://www.youtube.com/watch?v=XPmHeJvlb-I
Is it possible to force the phone to be detected thru USB? Sometimes if I hold a certain sequence and it goes back to the charging screen my pc detects a USB device but when I try to connect via ADB I get nothing. Does the phone need to be fully booted for the usb to work?

Well i finally got my galaxy to work. Solution sent it to a company that fixes phones for bell and warranty covered it. All they had to do is reflash it and it works i also have recivery mode working too.
I had no receipt and i almost list hope so screw bell canada thanks for everyones help.
Sent from my GT-I9000M using XDA App

pro95accord said:
Well i finally got my galaxy to work. Solution sent it to a company that fixes phones for bell and warranty covered it. All they had to do is reflash it and it works i also have recivery mode working too.
I had no receipt and i almost list hope so screw bell canada thanks for everyones help.
Sent from my GT-I9000M using XDA App
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Do you know if they only deal with Canadian residents? If its not too much trouble to share the info it might help others who are getting the runaround with Bell for not being customers.

that does actually reminds me Samsung do have a phone and company name listing to do their repairs here in Canada
maybe they have a similar outsourced company in the USA to deal with the Samsung phone repairs.
call Samsung USA and ask for a repair place for the I9000 model
if you mention the i9000M they will send you to the Canadian Bell, since you sent it my way anyways, there is no need for that i guess, but it is still good to know

When I spoke with Samsung USA, they said they could only deal with phones being sold in the US. They asked for the model number before they could even get a service work put in. Warranty works a little different here than in Canada because I know that if you have a problem with a certain product, you can deal directly with the manufacturer instead of having to go through the place you bought it from directly. They recommend you go through them first, but you can bypass them without too much hassle.
Everyone I spoke to in Samsung Canada said the opposite. Deal with the carrier/store for three times before Samsung Canada can intervene. It would be nice to know which companies can run warranty work without having to wait those three times and not have to worry about a receipt and being a Bell customer considering that the phone does carry a 1 year warranty. I don't understand why Bell has to initiate it cause it makes it kinda pointless.

Company is called futuretel. Email them and explain what happen and that you need the phone serviced. If you have the bill for it even better but if you don't they'll repair it based on manufacturer date.
Don't believe what Samsung Canada says that they'll deal with it after 3 times. I called bell then samsung then bell then samsung US then Samsung Canada (which is in the US lol) maybe 10X I almost gave up and threw the phone out but they gave me the repair centres phone number which was a start.
Samsung US rep was 1000 times more helpful the the Canadian one even thou it was still american. They were willing to take back the phone opposed to "You have to deal with the Carrier" I was getting tired of hearing that.
Good Luck Guys

pro95accord said:
Company is called futuretel. Email them and explain what happen and that you need the phone serviced. If you have the bill for it even better but if you don't they'll repair it based on manufacturer date.
Don't believe what Samsung Canada says that they'll deal with it after 3 times. I called bell then samsung then bell then samsung US then Samsung Canada (which is in the US lol) maybe 10X I almost gave up and threw the phone out but they gave me the repair centres phone number which was a start.
Samsung US rep was 1000 times more helpful the the Canadian one even thou it was still american. They were willing to take back the phone opposed to "You have to deal with the Carrier" I was getting tired of hearing that.
Good Luck Guys
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Click to collapse
Thanks for the info. Could be useful for a lot of people.
I agree, the people at Samsung Canada weren't friendly at all. The staff I spoke to sounded like they were based in Texas and kept telling me to call Bell without even trying to help. Samsung USA staff was very friendly but couldn't help me cause they couldn't enter the i9000M model into their system. They did sound like they wanted to take the phone back cause of the situation I was in but just couldn't get past their system's restrictions of getting a work order in. The Samsung USA staff seemed like they were based in the Philippines.

[Q] I'm an idiot.

So I have a bell vibrant, however because of reasons not important here I got out of my 3 year contract with bell and I still have the phone. So I sign up with rogers, unlock the phone with a samsung app from the market, enter the APN settings and away I go. All is well for a few days. I try to use it and see it is frozen, i remove the battery and reboot. But it won't. Just says samsung and turns off. So I read and read here for several hours. I download what I believe to be the stock rom (labelled true stock) not caring if it is tmobile or bell or whoever as I will just change the settings (I'm more concerned with the phone working, figuring I can locate a better flash etc if required later) I use Odin, now the screen comes on says VIBRANT, samsung... and shuts off. I've tried EVERY button combo possible and cannot get the phone into download mode or ANY mode. Just that screen and off. Then I realize that the VIBRANT is different between bell and Tmobile. Awesome. Anyone have any ideas on how I can get this phone to do anything?

First....you didnt read enough!
Second...your SGS might be suffering from bad internal SD card! You will have to go to a Bell store and get it repaired.
Third...You should always make sure 3B recovery is working before flashing any ROM!!!
Your only solution is to return it to bell and hope they fix it...or try heating up your phone and see if you can get into download mode and flash JH2 firmware...then if it works, you got lucky...if not, return it to BELL!

I'm not under contract with Bell they won't fix it... and Rogers didn't provide the phone so they won't. Samsung will honor the warranty. I spoke to them today but they said I have to go through Rogers and gave me an issue number to reference. With all due respect.... I read plenty. Sometimes searches just don't give you everything you're looking for. With that said, honest mistake assuming software for a VIBRANT wasn't for Bells VIBRANT. The 3 button reset was working fine... up until the wrong vibrant software went on it.

joedirt7 said:
I'm not under contract with Bell they won't fix it... and Rogers didn't provide the phone so they won't. Samsung will honor the warranty. I spoke to them today but they said I have to go through Rogers and gave me an issue number to reference. With all due respect.... I read plenty. Sometimes searches just don't give you everything you're looking for. With that said, honest mistake assuming software for a VIBRANT wasn't for Bells VIBRANT. The 3 button reset was working fine... up until the wrong vibrant software went on it.
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It should be made more clear on this forum that VIBRANT's are not all the same...I agree!
I'm in the same boat, I bought my bell version off of craigslist and dont have a receipt and am using on Rogers.
Rogers is not going to do anything for you as they did not sell the phone to you. If you have a receipt from Bell or any other store, I would take it back to the store or a Bell corp store and tell them you use the phone as a PDA and are not using as a phone!
If you do not have a receipt like me, you are at samsungs mercy and you should tell them you dont have a receipt and they should direct you to a local samsung repair shop.
Let me know how it turns out.

Just an update... Bell sent the phone off for service even though I'm not currently a Bell customer... yes let that sink in. Hopefully they won't diagnose the issue and see incorrect software... hopefully they'll just fix it. I believe the issue is deeper than software anyway but still. I'll post results when I get the phone back. Cheers.

joedirt7 said:
Just an update... Bell sent the phone off for service even though I'm not currently a Bell customer... yes let that sink in. Hopefully they won't diagnose the issue and see incorrect software... hopefully they'll just fix it. I believe the issue is deeper than software anyway but still. I'll post results when I get the phone back. Cheers.
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Glad to hear it worked out. I may need to also go through Bell (I use Rogers). There's dust in my FFC and I read somewhere Warranty may/should cover it.

Got phone back last night... I'm pretty sure the internal card was pooched... which is what caused me to mess around in the first place. Came back, locked to bell, 2.1 update 1, all original like it was out of the box again. Unlocked and working with Rogers now.

[Q] Hard bricked my tablet and some questions

Hi all. First of all, I come here because I hard bricked my tablet (I did some research on some brick terminology.) I have some questions at the end of this thread, to satisfy my curiosity.
I misunderstood instructions and bricked my tablet. I barely had it two months. The instructions I spoke of where to install CM7 beta on my tablet (instructions here).
I downloaded and installed the files, then used heidmall to flash it. After the flash, heidmall said it was sucsessful. The problem was that it was hard bricked. No response to any button I pressed. I went on the Cyanogenmod forums and asked some questions. One of the users asked what the carrier was.. Verizon Wireless, I answered him. He said it wont boot up because I flashed a rom with a different radio or something (I dont remember all the details).
One of my questions is that, yes I did root my devices prior bricking it (voiding it.) If I send it to Samsung to get it repaired, will they be able to tell that I did root it? I did not install any roms on it (yet) or tried to overclock it; only thing I really did to use the root access was to use the wireless tether (just once). I know over clocking can make the device over heat and that leaves evidence on the motherboard, from what I read, thirdparty software. I have seen some videos about fixing bricked tablets using a program called JTAG to fix the boot-loaders. If Samsung are able to fix it, will they be able to see that it is rooted or was?
My primary question is that, can Samsung fix my device when I send it in, regarding the radio. Or will they fix it because it is rooted, or if they can't tell if it is.
I ask the evidence of the rooted device because last year, my Motorola Droid got overheated and I had to send it in to get it replaced. That device was rooted and had CM6 installed on it. I sbf'd it back to original stock and Verizon didn't contact me, so I am assuming they can't tell that it was rooted.
Another question. If Samsung does decide to repair my tablet, how much would that cost? And if they do find out it is rooted and they ask me if I wanted it fixed, how much would that cost? Estimated prices would be appreciated as well.
Another question. I have been browsing around and I found some supposedly reliable people who can fix my tablet. MobileTechVideos to be specific. I am not questioning their authenticity anything. I am wandering if I should send my tablet to them to fix it instead of Samsung. Because I am wondering if Samsung would charge me up the whoohoo to get it repaired.
I know my questions are many and seemed jumbled together. But I am curious.

answers
1- as i'm sure you were on froyo - did you patch the bootloader patch ? if not , then this is what caused the hard bricked
2- samsung will not know if you were rooted your tab , actually they will know because most of people go there with this specific issue because they flashed roms\kernels Unofficial
3- if you still under warranty they will fix it for you (for free) without any cost , all you need is a drama ( i updated via kies and then my tab off and never wont boot again ) it works 100%
4- as i heard MobileTechVideo are trusted people and they fixed alot of tabs
if you still under warranty send it to Samsung with the drama i just mentioned above and they will fix it in( a month or 3 weeks) for free
please from now on , do read guides carefully we all humans and we may miss something or do some mistakes , batter to be careful more than to be sorry
good luck

http://forum.xda-developers.com/showthread.php?t=1127978
Yeah, I heard Mobile Tech do great job with only $50 dolar payment. You should let them fixed it for you..or
I'm not 100% sure, but there is 10 or 20% sammy can detect it is rooted. BUT if you already decide to send to sammy, better you make sure your tab is totally hard brick so that sammy could't detect it rooted at all. Ex:- put your tab inside microwave. I heard some person on HD2 forum do this and they manage to get brand new replacement of HD2. ;P..Just my suggestion.
haha..BUT read on this xda forum first. Do search until you are satistify your tab is screw up and totally hard brick and could not solve by you before you take my consideration..

You voided your warranty if you rooted it. Samsung will charge you to repair it because they will know. They will charge more than mobile tech, I promise. 130 from samsung is about right, 50 from tech.
You flashed a GSM rom into a CDMA device, so if you do get it repaired I recommend a lot of reading before you try again.
Sent from my "better than an iPad" tab... Running Overcome Gingerbread.

Just say it stop working , they won't know it's rooted i did the same thing and got mine replaced for free you got a year warranty.
Sent from my HTC Sensation 4G using XDA Premium App

To reply to all above questions.
1. My tablet is completely hard bricked. No response to any hard reset or download mode. The screen bares no response to anything. I can feel some heat from the battery inside, just saying.
2. Microwaving my tablet seems a bit crazy. I might blow up my microwave and I have a feeling that would damage it to where Samsung will not replace it.
3. "You flashed a GSM rom into a CDMA device, so if you do get it repaired I recommend a lot of reading before you try again." Yes I know. I always thought that I could flash it back to fix it. But I can't even get to download mode.
It seems that I got some response that 'No Samsung will not find out its rooted', or 'Yes, they will find out I rooted it and will charge me." I will send it in to Samsung to get it repaired and tell the outcome here.

Hi ripjaw27!
any update on what Samsung said ?
I need to call them tomorrow!
Ofiaich

The Mobile Tech Video guys are very good. They resurrected by captivate when flashed the wrong bootloaders on it. Very fast turn around time and no BS whatsoever. I highly recommend them if you need JTAG services for any device. In the extremely rare event that he cant fix it he'll send the device back no charge - all you're out is shipping.

CDMA and GSM roms can't be used on the opposing devices... The wifi only version, gt - p1010, also shouldn't be flashed. You WILL end up with a brick, guaranteed... Fair enough you want to try these thingsa BUT theres a reason each rom is identified as GSM or CDMA....

They received my tablet, its been a week. But I haven't received any news from them. The ticket page they sent me still doesn't have a estimated repair date. So no updates as of yet.

I'd take down the repair invoice for a device you've admitted to bricking, friend. Just sayin...

Okay got an update from Samsung.
"*08/04/2011//11:49:50//0001773863//Telephone//ASC*
8/4/2011 10:41 AM-Edmond: The unit is repaired. SOLUTION: Replaced PBA"
It got repaired! Haha thanks. What is a PBA?

Okay got an update from Samsung.
"*08/04/2011//11:49:50//0001773863//Telephone//ASC*
8/4/2011 10:41 AM-Edmond: The unit is repaired. SOLUTION: Replaced PBA"
It got repaired! Haha thanks. What is a PBA?

jocala said:
I'd take down the repair invoice for a device you've admitted to bricking, friend. Just sayin...
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Yeah thanks friend!
Just remembered what happened in a movie I saw.

Just for the records: Got my Hardbricked GTab repaired via T-Mo UK under warranty. Apparently they cannot check whether this has been flashed or not...

I think I might have to send my tablet back again. This time my 3G is not working after a few flashes and flashed a zimage to the modem and I bricked the modem now.... I have to find a stock firmware before I send it back. I am sad.

Ripjaw check your settings in > settings > wireless network > mobile network > names and connections and add your carrier UMTS - 3G \APN settings.
I did had the same when i flashed my GT-P1000, it is empty no default carrier settings build in..

OK mate, the 1st they'll repair under good graces but if you go back with the same or a similar problem, chances are they're going to look closer for the problem this time...

Samsung Note Warranty from a different country

Hi, I'm in the US currently with a Samsung Note GT-N7000 that I purchased from Amazon (the phone imei showed that it is from the UK). After about 8 months of use without using custom roms, it seems to have hardbricked through normal usage (At the time of bricking I believe I was deleting some photos in a program called QuickPix when it froze and eventually had to be manually turned off. Then it would struggle booting on the Samsung logo and after a retry, it just would not boot anymore). It is completely unresponsive when you press any of the buttons and won't get recognized when hooked up to the computer. I even tried using new batteries but that did not work. I don't think the Jig will work in my case either.
I called Samsung US and they told me that the phone would have to be covered in the country where the phone was originally manufactured for which is the UK in my case. I was wondering if anyone else have been in my situation where you are in a different country with a phone that needed repairs. Samsung UK requires that you have an address in the UK so it makes it difficult for me to file a claim. Has anyone been able to get Samsung US to take your non-US claim or have found a way to file a claim without a UK address?
Thank you so much.

chumpburger said:
Hi, I'm in the US currently with a Samsung Note GT-N7000 that I purchased from Amazon (the phone imei showed that it is from the UK). After about 8 months of use without using custom roms, it seems to have hardbricked through normal usage (At the time of bricking I believe I was deleting some photos in a program called QuickPix when it froze and eventually had to be manually turned off. Then it would struggle booting on the Samsung logo and after a retry, it just would not boot anymore). It is completely unresponsive when you press any of the buttons and won't get recognized when hooked up to the computer. I even tried using new batteries but that did not work. I don't think the Jig will work in my case either.
I called Samsung US and they told me that the phone would have to be covered in the country where the phone was originally manufactured for which is the UK in my case. I was wondering if anyone else have been in my situation where you are in a different country with a phone that needed repairs. Samsung UK requires that you have an address in the UK so it makes it difficult for me to file a claim. Has anyone been able to get Samsung US to take your non-US claim or have found a way to file a claim without a UK address?
Thank you so much.
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Excuse me, but doesn't Amazon have the obligation to be the liaison between Samsung and you? I mean, they are no different than if you had bought it from BestBuy. You should be able to contact Amazon, and tell them that your phone broke and you'd like to have it repaired under warranty. I live here in Spain, and I bought something from Amazon Spain but it was imported from the UK. I sent it back and Amazon paid for it to be sent back and everything.
I'd try contacting Amazon, and tell them the same situation. Tell them that you got the phone through them and then it broke, and you went directly to Samsung and they said that they won't honor the warranty as it was imported from Europe. Amazon has an obligation to offer the warranty. Not to mention, Amazon is probably one of the best companies I've ever worked with. Fast responses, fast shipments and awesome service in general.
Give them a try.
Hope I've helped.

First of all was the phone all the time on stock roms ? If yes then please contact or wait to get contacted by entropy512 if the phone is died du to emmc bug. Just hold a few hours I guess
Sent from my GT-N7000 using Tapatalk 2

Braxos said:
First of all was the phone all the time on stock roms ? If yes then please contact or wait to get contacted by entropy512 if the phone is died du to emmc bug. Just hold a few hours I guess
Sent from my GT-N7000 using Tapatalk 2
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I'd need a lot more details, but:
What exact firmware was it on? What build?
As much as I would like for this to be an example of an eMMC brick on stock, the fact that it occurred when deleting files means that unless Samsung has enabled the "discard" mount option for storage in a new build I am unaware of, it's something else like a bad solder joint.

Entropy512 said:
I'd need a lot more details, but:
What exact firmware was it on? What build?
As much as I would like for this to be an example of an eMMC brick on stock, the fact that it occurred when deleting files means that unless Samsung has enabled the "discard" mount option for storage in a new build I am unaware of, it's something else like a bad solder joint.
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I had the phone up to date through the samsung / settings / update so whatever the last ICS update was unless there has been a new update within the past 5 days. The last major update, I remember it installed some German apps, latest version of Kies, and made the Note a lot smoother. As I mentioned before, the phone did try to reboot to the samsung logo after it froze but it never was able to boot all the way. I should have stopped at that point but I tried to reboot a couple times and that is when it became unresponsive.