Database Develop

USB Transfer Problem. Help!

Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks

My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?

Dark Fire said:
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Click to expand...
Click to collapse
It doesn't matter how long the filename is it still says it. I've tries individual files and full folders but still the same. And i've tried copying from/to all sorts of different places but still no joy???

Hmmm. Maybe the way that Windows is transferring files is malfunctioning. This is definitely an advanced problem, which requires an expert.
*Waits for expert*

First of all, try another USB port. If that doesn't work, try this, in order. stop after the diamond works:
1- uninstall/reinstall activesync, then try accessing files with it.
2- Stop the Diamond usb drive by clicking the safely remove device icon. Then plug it again.
3- Uninstall all USB Root hub in your windows device manager, then reboot computer.
4- Hard Reset device.
5- Reinstall Windows
6- Return Device.

Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?

someone1234 said:
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
Click to expand...
Click to collapse
It shows as fat32. ?

this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf

Simpliest thing first.....take your diamond to another computer.....confirm if it's computer problem or diamond problem

andrewloh said:
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
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Click to collapse
Thats not the problem tho. I can't even transfer a file called pic1.jpg!

nokmond said:
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
Click to expand...
Click to collapse
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.

william_tai said:
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
Click to expand...
Click to collapse
Right - i've tried to transfer files from a different pc via 'disk mode' and it worked fine.
I can transfer stuff from mine via active sync but it takes ages transferring albums etc. It must be some setting on my computer causing the problem, although i don't have problems transferring things to sd cards etc. Any ideas?

For the love of God...
Hi All,
This seems like a very old problem but as far as I can tell, was never resolved or someone didn't share their solutions with the rest of us lovely newbies!
Unfortunately for me I am now having the same problem and after searching the forums it led me to this thread (along with two others that didn't have any difinitive answers either). When trying to copy anything that is within a folder from my comp (be it from a partitioned drive or the desktop of the root C: drive) I get the error "Cannot Copy ****ath is too deep".
After much trawling on the internet I found some third party software that should have solved the problem. No such luck , when using that I get a "semaphore timeout error". Next I try to direct extract from a .rar file to the internal memory and it tells me the reason it can't complete is that "the disk may be full".
As it stands now; I've formatted my phone's internal storage (and then had to transfer all programs one by one back over from my comp), enabled DMA transfer from the Device Manager in Windows XP and still no luck at all.
Could someone please shed some light on this as (as you could probably tell by the long winded post) I'm at my wit's end with this despite loving the phone in general!
Cheers in advance,
Night

I also have the same problem,
When i use activesync, big files like movies can only be put on the device itself, not the internal memory of 4g.
When i use the diskdrive option, the computer sees it als an usb storage, but files cannot be transferred, because of the "path is too deep" error.
in dutch it is called "pad is te lang", any options?
Also does someone know where to buy the official extended battery in Holland, because bol.com cannot deliver and other sites are way expensive.

Ok, just fixed it.
I turned off the activesync software in windows.
Connected the device to my usbconnector on the back of the pc (a 2.0 usbdrive)
Then it worked! Now 755 mb of .mp4 movie on the device...

i dont know if someone still got such a problem. I got it today and solved it with flashing an other rom on it from the Ruu.

nokmond said:
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
Click to expand...
Click to collapse
i had that problem too and nothing helped me...i fix that with easy solution----just try another usb port on your pc...that work for me

Installation

Hi,
Im quite new on this HTC phones.
I have a problem, I dont know how to install software on the diamond.
It opens the files in Opera but it will not start the installation.
Do I have to have any program to install programs on the phone?
I have been trying to install tomtom 7 but it will not work.
Best regards,
Martin

Look on the internet for a cab file of TT7 copy and paste this in your internall storage in the map programmables. Disconnect phone from usb go to the place where you put it and run it from there.
This should work probably.
Grtzzz

I have the same problem too, but only happened while installing .cab file.
Anyone can help? Thanks a lot.

It dosent work.
I found the file here on the forum, I did active sync with my computer, I took the file, moved it the the 4g internal storage of the phone.
I tryed to start it but nothing happens.
Thats the problem i have, it seems that my phone dont want to start the cab files.
Should I just click the file or should I do something else?

Normaly just clicking is enough.
Sorry but are you shure its a cab file its not rarred or zipped.
Have you allready installed other programs this way?
For cab files i do not use activesync to put them on the device i simply do it in storage mode.
Grtzzzz

I found the way, I had to make a soft reset. Then it worked!

Can't update on windows 7

when entering in BL mode the device
USB\VID_0BB4&PID_00CE\5&2EEFBCF&0&3
(Qualcomm CDMA Technologies MSM) doesn't get a driver from Windows Update and the ruu can't communicate with the device.
Where can I find such driver (the one for windows vista should work)
Thank you.

Install Windows Mobile Device Connect (WMDC) v6.1 first.

obviously I already did it.
The device connects, the ruu gets the rom version, the user hits next, the device enters in bl mode, after that the usb device attached changes to qualcomm.....and for that device the driver doesn't exist.

Mine went through fine using windows 7... Didn't need to install anything different or anything?!

Update using microSD is faster. Just unpack the rom package *exe & rename ruu_signed.nbh > RHODIMG.nbh > Copy to microSD root > Enter bootloader > Push power button > Wait > Soft Reset > Happy! (Just in case u forgot the step )

lovelldr said:
Mine went through fine using windows 7... Didn't need to install anything different or anything?!
Click to expand...
Click to collapse
What did you do?
I simply attached the rhodium.
Windows downloaded automatically the device center 6.1 from windows update and installed it (along with the driver "generic rdnis" or something like that) and the pc recognized the phone. On xp you have to download manually activesync..but with seven everything was automatic...
I also tryed to uninstall wmdc and do it again..same results...
(Win 7 Home Premium RTM 6.1.7600)
Thanks for remembering me the steps for sd flash..but does this reset the phone? I'm actually using custom ruu (I'm just flashing the radio hotfix and I don't want to lose my data)

LinoX said:
Thanks for remembering me the steps for sd flash..but does this reset the phone? I'm actually using custom ruu (I'm just flashing the radio hotfix and I don't want to lose my data)
Click to expand...
Click to collapse
Your data is safe. Depends on RHODIMG.nbh u r trying to flash. In bootloader, u will see a list of existing images like splash,os, radio, etc.
If u r flashing radio image only, then ur data is safe. I did it a few days ago

Thank you...

I have another problem on Win7 : CustomRUU ask for the root permission then create usual files in its folder and finally theses files disapear, and that's all... I don't get any CustomRUU window
I have already :
-installed WMDC
-activated the .NET framework in the config panel (don't know if it's enough but usual installation files told me to do it...)
-uninstalled my antivirus software
-tried some compatibility modes...
Am I doing smth wrong ?

Aurel143 said:
I have another problem on Win7 : CustomRUU ask for the root permission then create usual files in its folder and finally theses files disapear, and that's all... I don't get any CustomRUU window
I have already :
-installed WMDC
-activated the .NET framework in the config panel (don't know if it's enough but usual installation files told me to do it...)
-uninstalled my antivirus software
-tried some compatibility modes...
Am I doing smth wrong ?
Click to expand...
Click to collapse
I just had this exact same problem when I tried to update the latest energy rom. When unzipped to a folder it had % signs and 2050 in the name of the folder. I just renamed the folder to energyrom without the % signs and it loaded the rom normally. With % signs in the name the program could not find its own location and terminated.
Hope this helps

derekcranson said:
I just had this exact same problem when I tried to update the latest energy rom. When unzipped to a folder it had % signs and 2050 in the name of the folder. I just renamed the folder to energyrom without the % signs and it loaded the rom normally. With % signs in the name the program could not find its own location and terminated.
Hope this helps
Click to expand...
Click to collapse
The reason it had issues is because in Windows when you use %foldername% it thinks that it is a system variable. You should really change the settings on the program you use to decompress things. This is a really bad thing to have set.

Hm stupid error isn't it ? Thank you guys

Virus on my XL

Hi guys ,
I was wondering if any one can help me
im having a problem , I connected my phone (Sensation XL) to the computer in school (school computer room) and i didnt know it includes a virus
i didnt pay attention first but when i connected my phone on the computer at home i have an anti virus and it prevented me from opening the files its all actually (2kb) all the folders like music and photos and every thing the phone saves by it self
but on the other hand the phone it self still says 1.02/8 GB is available and the phone it self is working great in fact nothing changed but how can i fix the virus problem ??
if any one can help ill be so thankful )

Why don't you try installing an antivirus on your phone? Something like Avast (which I do prefer) or AVG, they are both free on market.

Just solve this problem, like you woul on your PC. Install the apps posted above, or mount your phone as USB device and scan it by using your Desktop antivirus Software. Otherwise your AV software the data/file, which cause the problem.
The last chance could be also a factory reset.

Wipe sd card from recovery

thanks for the help guys i can delete the virus by no problem but the thing is
it includes all the files i scanned it with 4 computers and not all have anti virus !! even the windows firewall stopped the access i have all the photos music movies private photos i tried downloading anti virus on the phone and it didnt help i can just format the SD card or wipe it or any thing but that will delete all my data but i was wondering if can do that cleaning without deleting any thing or at least not important things when i connect it to any computer the folder contains nothing !! just the roms.zip files and nothing else !! but on the ES files explorer on the phone or any explorer i can find every thing !! any help ?

Sv: Virus on my XL
madshark2009 said:
thanks for the help guys i can delete the virus by no problem but the thing is
it includes all the files i scanned it with 4 computers and not all have anti virus !! even the windows firewall stopped the access i have all the photos music movies private photos i tried downloading anti virus on the phone and it didnt help i can just format the SD card or wipe it or any thing but that will delete all my data but i was wondering if can do that cleaning without deleting any thing or at least not important things when i connect it to any computer the folder contains nothing !! just the roms.zip files and nothing else !! but on the ES files explorer on the phone or any explorer i can find every thing !! any help ?
Click to expand...
Click to collapse
Download dropbox app and upload everything you will save, then wipe SD card in recovery. Download one file from drop box to pc and scan it with some good anti virus, if it is good next file and so on ...
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium

Please help i’ve tried everything else

Hello is there any ethical hacker out there or at least one who could help me with my current situation. I own a Nokia 8 which I bought last year. My error is that I immediately placed the sd card of my old phone samsung j7 to the newly purchased phone not knowing it has a virus, I noticed my old phone doing crazy things when I factory reset it. Since it is rooted, the virus seemed to have taken hold of all system apps and has been updating itself and i recently noticed something fishy with my nokia 8, I tried chatting with support before but they just dismissed it. What I did exactly was to delete the folders that keep reproducing on the files folder of my nokia 8 it contained about 6 gb before and as I kept deleting it, I noticed that all my Photos 40 GB to be exact became 23gb and as i kept deleting the 1 kb files in the file folder I also deleted a DCIM folder but I think it was not thre DCIM for pictures since it was placed in unknown folders. I tried all kinds of recovery even windows based but it seems like there was nothing deleted as it would have been scanned, and it keeps saying that I need to root it. I don’t want to root it because I might give unlimited power to the hacker or to whatever virus is doing this. Please I need help desperately thanks. All my Photos and files were deleted.

So, you have described your problem. But you did not tell nothin about what exactly you want to someone helped you with. What kind of help you are expect from the community? To repare your data? Or to kill the virus? Or maybe to cure the phone? The best way in your situation is Factory reset for phone (without SD-card) and formatting the SD-card by any tool or even Windows formatting function. If the data is need to be repared try to format the card firstly, than scan it by the R-studio or similar software for search deleted files. Most of the tools of this kind have an options to scan for the concret data like the photos, music etc. Use this option to find all kinds of images and repare it to your hard drive. As I understood from your post you have the PC virus lives at your card? Or it is Android malware? Its very difficult to help you remotely. Nobody knows what exactly happened with your card and with your phone. If the data is not very imortant for you just format the card and the phone (reset it to factory defaults) and scan your PC for viruses for more sureness.
---------- Post added at 00:20 ---------- Previous post was at 00:08 ----------
The advice I gave you is general in nature and is not required to be executed exactly. Better find among your friends or colleagues someone who understands computers and ask him to help you understand your situation. It will be most right to do.
---------- Post added at 00:31 ---------- Previous post was at 00:20 ----------
Use the Card-reader for formatting and scan of you SD-card. Dont do described things through the phone+USB cable. Card-reader only!

kosmatyj said:
So, you have described your problem. But you did not tell nothin about what exactly you want to someone helped you with. What kind of help you are expect from the community? To repare your data? Or to kill the virus? Or maybe to cure the phone? The best way in your situation is Factory reset for phone (without SD-card) and formatting the SD-card by any tool or even Windows formatting function. If the data is need to be repared try to format the card firstly, than scan it by the R-studio or similar software for search deleted files. Most of the tools of this kind have an options to scan for the concret data like the photos, music etc. Use this option to find all kinds of images and repare it to your hard drive. As I understood from your post you have the PC virus lives at your card? Or it is Android malware? Its very difficult to help you remotely. Nobody knows what exactly happened with your card and with your phone. If the data is not very imortant for you just format the card and the phone (reset it to factory defaults) and scan your PC for viruses for more sureness.
---------- Post added at 00:20 ---------- Previous post was at 00:08 ----------
The advice I gave you is general in nature and is not required to be executed exactly. Better find among your friends or colleagues someone who understands computers and ask him to help you understand your situation. It will be most right to do.
---------- Post added at 00:31 ---------- Previous post was at 00:20 ----------
Use the Card-reader for formatting and scan of you SD-card. Dont do described things through the phone+USB cable. Card-reader only!
Click to expand...
Click to collapse
I removed my sd card. All my photos, videos and files are in the phone memory. I want to recover at least all the photos and videos. I have not deleted them I only deleted the files in the files folder. I’m still unsure of what happened either there as a virus or my phone was hacked since it was tampered with. I guess people were interested in deleting my recordings and photos or proof

You completely confused me. Put your card into card-reader and copy all data to PC. Then scan the card for deleted files without filter. Recover all of them to hard drive then sort recovered files which are needed and which are not. Then format the card by any formatting tool. Copy all important data from your phone to PC to safe place and do factory reset on the phone. It will destroy all data including the possible virus or whatever it was. Do not store the important data on the mobile. Do not forget to remove google account before doing factory reset, because the first start after the reset will tell that the phone is locked to account and will ask to enter login/password. If the account will be romoved before the reset you`ll be proposed to setup the mobile as a new one - like you just bought it. That`s all I can to advice to you.

I’m sorry, i meant to say. That my photos and videos are in the phone memory not in the sd card. What I think the virus did is to hide all my photos. My lock screen images, gboard images, and wallpaper is still there which means the photos were not deleted.

As I said - use the card-reader to explore the files on your card. Enable "Show hidden files" in Explorer to see all of data of the card. You will be able to copy files to PC even if the status is "hidden". Then uncheck attribute hidden in fole properties on eache file. Then format your card as mentioned above.
You can do the same except the formatting with the phone memory. I mean copy important files from phone to PC and "unhide" them.
Make the batch file with .cmd extention with this text:
attrib -S -H /D /S
Save it to folder containing your hidden files and execute it. It will unhide all the files in folder and you will see them in Explorer
---------- Post added at 16:17 ---------- Previous post was at 16:04 ----------
It`s probably your PC is contaminated by virus that makes your files hidden, so scan it by antivirus with latest bases.

My photos are in the phone memory.

vaericke said:
My photos are in the phone memory.
Click to expand...
Click to collapse
Ok. Yor photos in the phone memory. So what is your problem? I don`t understand. What help you need with? What you want to do? 3 days you cant to tell what is your problem and what help you ask. Nobody will help you till you formulate a concrete question.

kosmatyj said:
Ok. Yor photos in the phone memory. So what is your problem? I don`t understand. What help you need with? What you want to do? 3 days you cant to tell what is your problem and what help you ask. Nobody will help you till you formulate a concrete question.
Click to expand...
Click to collapse
The problem is that the virus/hijacker has manged to hide it all. It shows as blank. All of my files even my music, only apps are working , but not doing their part. I checked with Sophos Security ( antivirus installed) that most of stock and even pre-installed apps have been modified like for example google play services : other permissions
-android.permission.USE_CREDENTIALS - no description
-android.permission.MANAGE_ACCOUNTS - no desription
-android.permission.READ_PRIVILEGED_PHONE_STATE - nod description
android.permission.ALLOCATE_AGGRESSIVE - no description
android.permission.CONNECTIVITY_USE_RESTRICTED_NETWORKS -no description
I have about 30 other permissions which are bothersome.

vaericke said:
The problem is that the virus/hijacker has manged to hide it all. It shows as blank. All of my files even my music, only apps are working , but not doing their part. I checked with Sophos Security ( antivirus installed) that most of stock and even pre-installed apps have been modified like for example google play services : other permissions
-android.permission.USE_CREDENTIALS - no description
-android.permission.MANAGE_ACCOUNTS - no desription
-android.permission.READ_PRIVILEGED_PHONE_STATE - nod description
android.permission.ALLOCATE_AGGRESSIVE - no description
android.permission.CONNECTIVITY_USE_RESTRICTED_NETWORKS -no description
I have about 30 other permissions which are bothersome.
Click to expand...
Click to collapse
Ok. I said above that you can explore your files via USB cable from PC, if there no files are visible, so you can to try to enable show hidden files in options of folder: Control Panel->Explorer parameters (it may be another name in English, I`m Russian and use a Russian locale in Windows)->View-> in the end of list see check-box "Show hidden files, folders and disks". Now you must be able to see hidden files in phone memory. Copy all of them to you PC and do the script as mentioned above. put it to folder with the hidden files and run it. It will unhide all files in the folder. You can do th same with the files from SD card. Now your data is OK. After all procedures you can format the card and reset your mobile to factory reset - it will delete all possible virus or whatever it was and your phone will work well as it must to. SD card wil be clear after formatting and apps will save and use their data properly. Use it as usual. Keep your data on PC - this is much more safe then mobile.
upd.
Run Notepad copy this text
attrib -S -H /D /S
paste it to Notepad, save the file unhide.cmd, for example - it is simple Windows command line script that cleans files attributes like "hidden" "system" or "read only".

kosmatyj said:
Ok. I said above that you can explore your files via USB cable from PC, if there no files are visible, so you can to try to enable show hidden files in options of folder: Control Panel->Explorer parameters (it may be another name in English, I`m Russian and use a Russian locale in Windows)->View-> in the end of list see check-box "Show hidden files, folders and disks". Now you must be able to see hidden files in phone memory. Copy all of them to you PC and do the script as mentioned above. put it to folder with the hidden files and run it. It will unhide all files in the folder. You can do th same with the files from SD card. Now your data is OK. After all procedures you can format the card and reset your mobile to factory reset - it will delete all possible virus or whatever it was and your phone will work well as it must to. SD card wil be clear after formatting and apps will save and use their data properly. Use it as usual. Keep your data on PC - this is much more safe then mobile.
upd.
Run Notepad copy this text
attrib -S -H /D /S
paste it to Notepad, save the file unhide.cmd, for example - it is simple Windows command line script that cleans files attributes like "hidden" "system" or "read only".
Click to expand...
Click to collapse
Okay I will try it tomorrow I just read your post. Thanks I will update the result. By the way do I need to enable usb debugging?

No, you don`t. Connect as a storage "MTP". Good luck.

kosmatyj said:
No, you don`t. Connect as a storage "MTP". Good luck.
Click to expand...
Click to collapse
Oh. I don’t know what happened. Malwarebytes says the ransomware protection was turned off and I have the old virus I had before, I don’t know if the virus I have was the one from the Phone, which seems to be cross-platform already. Is it okay to do the show hidden files or should I format my computer first. This is so frustrating.

What is Malwarebyte? Do "Show hiddin files". You need to backup your media, right? Do it. Media files does not victim for viruses. They are probably clean. Anyway copy files if it possible.