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Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Dark Fire said:
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Click to expand...
Click to collapse
It doesn't matter how long the filename is it still says it. I've tries individual files and full folders but still the same. And i've tried copying from/to all sorts of different places but still no joy???
Hmmm. Maybe the way that Windows is transferring files is malfunctioning. This is definitely an advanced problem, which requires an expert.
*Waits for expert*
First of all, try another USB port. If that doesn't work, try this, in order. stop after the diamond works:
1- uninstall/reinstall activesync, then try accessing files with it.
2- Stop the Diamond usb drive by clicking the safely remove device icon. Then plug it again.
3- Uninstall all USB Root hub in your windows device manager, then reboot computer.
4- Hard Reset device.
5- Reinstall Windows
6- Return Device.
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
someone1234 said:
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
Click to expand...
Click to collapse
It shows as fat32. ?
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Simpliest thing first.....take your diamond to another computer.....confirm if it's computer problem or diamond problem
andrewloh said:
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Click to expand...
Click to collapse
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
nokmond said:
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
Click to expand...
Click to collapse
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
william_tai said:
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
Click to expand...
Click to collapse
Right - i've tried to transfer files from a different pc via 'disk mode' and it worked fine.
I can transfer stuff from mine via active sync but it takes ages transferring albums etc. It must be some setting on my computer causing the problem, although i don't have problems transferring things to sd cards etc. Any ideas?
For the love of God...
Hi All,
This seems like a very old problem but as far as I can tell, was never resolved or someone didn't share their solutions with the rest of us lovely newbies!
Unfortunately for me I am now having the same problem and after searching the forums it led me to this thread (along with two others that didn't have any difinitive answers either). When trying to copy anything that is within a folder from my comp (be it from a partitioned drive or the desktop of the root C: drive) I get the error "Cannot Copy ****ath is too deep".
After much trawling on the internet I found some third party software that should have solved the problem. No such luck , when using that I get a "semaphore timeout error". Next I try to direct extract from a .rar file to the internal memory and it tells me the reason it can't complete is that "the disk may be full".
As it stands now; I've formatted my phone's internal storage (and then had to transfer all programs one by one back over from my comp), enabled DMA transfer from the Device Manager in Windows XP and still no luck at all.
Could someone please shed some light on this as (as you could probably tell by the long winded post) I'm at my wit's end with this despite loving the phone in general!
Cheers in advance,
Night
I also have the same problem,
When i use activesync, big files like movies can only be put on the device itself, not the internal memory of 4g.
When i use the diskdrive option, the computer sees it als an usb storage, but files cannot be transferred, because of the "path is too deep" error.
in dutch it is called "pad is te lang", any options?
Also does someone know where to buy the official extended battery in Holland, because bol.com cannot deliver and other sites are way expensive.
Ok, just fixed it.
I turned off the activesync software in windows.
Connected the device to my usbconnector on the back of the pc (a 2.0 usbdrive)
Then it worked! Now 755 mb of .mp4 movie on the device...
i dont know if someone still got such a problem. I got it today and solved it with flashing an other rom on it from the Ruu.
nokmond said:
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
Click to expand...
Click to collapse
i had that problem too and nothing helped me...i fix that with easy solution----just try another usb port on your pc...that work for me
okay, so i installed some custom rom from xda-developers site, and after i installed it, i started file explorer.. files on my storage card (folders), was APPLICATIONS?!?!
i meen, i had folder called "music", and after i installed that rom the folder became application, so i formated storage card... same thing , i create folder, after a minute, or two, the folder transforms into the application, and i can't access on xperia x1, only from PC... THEN, i install (OMG ROM) also from forum, that worked fine yesterday, but now, SAME THNIG, after a while, folder transforms to application (.exe).. is it a virus? (beacause i reinstalled the rom, and still same)
and, when i run (clean storage) application on phone, it says that the format will also format the NAND flash.. what is the nand flash? is there olinex ? what should i do?? please help
milancex said:
okay, so i installed some custom rom from xda-developers site, and after i installed it, i started file explorer.. files on my storage card (folders), was APPLICATIONS?!?!
i meen, i had folder called "music", and after i installed that rom the folder became application, so i formated storage card... same thing , i create folder, after a minute, or two, the folder transforms into the application, and i can't access on xperia x1, only from PC... THEN, i install (OMG ROM) also from forum, that worked fine yesterday, but now, SAME THNIG, after a while, folder transforms to application (.exe).. is it a virus? (beacause i reinstalled the rom, and still same)
and, when i run (clean storage) application on phone, it says that the format will also format the NAND flash.. what is the nand flash? is there olinex ? what should i do?? please help
Click to expand...
Click to collapse
HAHAHA
LOL!
it is usual virus. Your actual folders was just marked as HIDDEN! : ) )
you had to check "View hidden files and folders" in your explorer!
LOL again !
what's so funny? i know that my actual folder is hidden, when i "check" (show all files) option, the folder is shown, but i want to remove the virus completly..
i reintalled the rom, how can there still be a virus?? thank you
every time you connect you pda to pc you get a virus : )
i think all your removable flash devices infected, so you need great cleanse : )
or try to connect device only via active sync, may be virus can't use this way.
ooh, but how to REMOVE virus? i want my pc, and my pda virusfree
example : i connect pda to pc, and now pda and pc are infected, so i plug different flash drive, and now that flash drive is also infected, then i plug flash drive into laptop, so now, the virus is in my pc, pda and laptop
will kaspersky internet security (PC) help?
you have to send one of the "switched" *.exe to http://www.virustotal.com/
so you can get name of virus
next you have to google removal tool special for this virus
it is fastest way
i did that, and the result is
Kaspersky 7.0.0.125 2010.10.06 Worm.Win32.AutoIt.sx
my eset could not recognise it, but it was long ago since i update it, so i downloing kaspersky... hoppe it will help
i forgot, is virus on mem stick of xperia, or in phone memory? because i don't know how to scan phone memory? :S
i not sure virus can get to phone memory...
anyway antivirus too : )
http://www.kaspersky.com/mobile_downloads
never used an antivirus on WM before... but download this & see what it says about your phone memory / SD card
Best of luck
Greetings from sunny ??? nottingham
I have a folder with a bunch of files that all show as 0kb that i can not remove.
Does anybody have an idea how i can get rid of these?
The story so far....
I am/was on rocket rom v2, previously i had put the google currents app on, but that was a couple of roms ago and i have not put it back.
I started having a few odd problems and realized my int sd was full. i eventually narrowed it down to a google currents folder. this was not so easy as any app that tried to scan the int sd in any way would crash or freeze. Even in manage apps it would only show details of apps from a to c any after that hung on 'computing'. i managed to delete over 5 gb from that folder, all except one folder.
Now i am left with a folder on the int sd inside the android/data folder called 'com.google.android.apps.currents' inside that is a folder 'cache' inside that a folder 'blobs.120.1184434912' inside that a folder thats a bunch of letters and numbers, inside that a folder 'att' and finally inside that a bunch of files all with single letters, numbers or symbols as there filename and all 0kb in size.
These remaining files and folders i can not get rid of.
I have tried....
Delete with root explorer and a couple of other file apps crash's or locks
Cut and paste elsewhere fail
Connect to computer and...
Delete fail
Move fail
Erase fail
Unlock freezes pc
Change permissions blocked
Re-name fail
Scanned with virus and spyware progs clean
Delete with dos fail
Factory reset fail
Factory reset with format usb crash's or locks
Flash a pit file in pc odin Still there
I wouldnt mind just leaving them there, but as i say any app that in any way scans the int sd crash's or freezes this makes the note almost un-useable.
I'm sure I've missed a few things i have tried but you get the point.
I have searched xda and the web as best i can and tried pretty much every idea I've come across.
Help !!!
Please !
What an odd problem....
have you tried aroma file manager?
Thanx p107r0
I havent tried that particular file manager, many others though.
Downloading it now, very busy next couple of days so will give it a go as soon as i can.
many thanx
have fun
all the best
rich
Cant you try copying all your important information off the sd then formatting it?
Sent from my GT-N7000 using Tapatalk
Thanx Postmonkeh
Unfortunatly i have formatted it several times now and those files still remain.
Are you familiar with adb tools? You could try using adb to delete the files.
Ftb
Hi Postmonkeh
Unfortunatly abd is over my head, i wouldnt have a clue what i was doing.
Maybe i need to do some learning Do you know if theres a basic tutorial anywhere ?
Many thanx
all the best
have fun
rich
It's fairly simple once you get the hang of it, but i don't know any guides off the top of my head.
Not on my laptop at the minute but once I'm downstairs I'll give you a quick run through of what to do to delete that folder. Might not work, but then again it might
Ftb
Hey mate thank you very much.
Please dont rush as i am just leaving and will be away for a couple of days. I will get onto it as soon as i return.
Many thanx
Rich
Sent from my GT-N7000 using xda premium
it won't let you rename or delete because they reside on googles servers, that's why they are showing 0kb. u can't change permission because it's on sd card and w don't have the ability to do so on sd card. i promise a format got rid of them but u didn't notice it because google cache server put links back as your phone started. the explorer crashes because as fast as is trying to remove them the server is already putting them back. basically what im trying to say is just ignore them cause there not really there anyways.
Sent from my SPH-D710 using xda premium
veritasaequita said:
it won't let you rename or delete because they reside on googles servers, that's why they are showing 0kb. u can't change permission because it's on sd card and w don't have the ability to do so on sd card. i promise a format got rid of them but u didn't notice it because google cache server put links back as your phone started. the explorer crashes because as fast as is trying to remove them the server is already putting them back. basically what im trying to say is just ignore them cause there not really there anyways.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
dik64 said:
I wouldnt mind just leaving them there, but as i say any app that in any way scans the int sd crash's or freezes this makes the note almost un-useable.
Click to expand...
Click to collapse
as above, these files seem to be causing problems.
my google currents folder has a lot of these folders, but none of the files are empty.
although having said that, it may be an idea to deselect the option to have google back up your app data.
i'd also maybe try installing the currents app then (if you can) go into the app settings and clear the data.
---------- Post added at 01:16 PM ---------- Previous post was at 12:35 PM ----------
http://forum.xda-developers.com/showthread.php?t=1241935
that thread gives a good guide to getting adb installed, and gives a good grounding of what it can do. it's a bit more in depth than what you need though, all you need is to install it, add the path to the environment vaiables as described in that thread (that is an optional step but it makes things much easier)
the path you'll be looking for is /mnt/sdcard/Android/data/com.google.android.apps.currents
be sure to remember that the case of the letters in the linux (and therefore android) file systems is vital - ie mnt/sdcard/Android is an entirely different folder than mnt/sdcard/android.
so basically once you've your note connected (with the screen unlocked) open a command line and type (minus the quotes) "adb devices"
it should (hopefully) list your note in there.
then type these commands in order, being careful to observe the correct case when typing filenames or folder names.
adb shell
rm -r /mnt/sdcard/Android/data/com.google.android.apps.currents
it could take a while if there are a lot of files. once it's finished, you should be back to a line with a flashing cursor, then just type exit and it should take you back to your standard windows command line.
i would try taking off the "back up my settings to googles servers) and installing currents and wiping the data first though.
OK time for an update.....
Aroma file manager same as all the others, it either freezes or crash's out altogether.
I have already deselected back up to google, no effect.
I have already tried re-loading google currents and populating it with fresh downloads. Then clear data and un-install, no effect.
Finally took me a while to get adb set up and working, but............
wait for it............................................................................
No effect !!
It starts the process, and scrolls info very fast. I left it for about 20 mins and it was still going. eventually i clicked on the window and it said something along the lines of no such file or directory then endlessly scrolls att.
I appreciate the suggestions given, but i do hope there are some more.
I am completely lost with this now.
all the best
have fun
rich
Seems kind of similar to problems I used to have in the good old Palm OS days, sometimes due to some app errors 0b files would appear on SD card, and - to make long story short - the only thing that would help was taking the card out and formatting it on the computer.
Maybe flashing with repartitioning could help?
Sent from my GT-N7000 using xda premium
dik64 said:
Greetings from sunny ??? nottingham
I have a folder with a bunch of files that all show as 0kb that i can not remove.
Does anybody have an idea how i can get rid of these?
The story so far....
I am/was on rocket rom v2, previously i had put the google currents app on, but that was a couple of roms ago and i have not put it back.
I started having a few odd problems and realized my int sd was full. i eventually narrowed it down to a google currents folder. this was not so easy as any app that tried to scan the int sd in any way would crash or freeze. Even in manage apps it would only show details of apps from a to c any after that hung on 'computing'. i managed to delete over 5 gb from that folder, all except one folder.
Now i am left with a folder on the int sd inside the android/data folder called 'com.google.android.apps.currents' inside that is a folder 'cache' inside that a folder 'blobs.120.1184434912' inside that a folder thats a bunch of letters and numbers, inside that a folder 'att' and finally inside that a bunch of files all with single letters, numbers or symbols as there filename and all 0kb in size.
These remaining files and folders i can not get rid of.
I have tried....
Delete with root explorer and a couple of other file apps crash's or locks
Cut and paste elsewhere fail
Connect to computer and...
Delete fail
Move fail
Erase fail
Unlock freezes pc
Change permissions blocked
Re-name fail
Scanned with virus and spyware progs clean
Delete with dos fail
Factory reset fail
Factory reset with format usb crash's or locks
Flash a pit file in pc odin Still there
I wouldnt mind just leaving them there, but as i say any app that in any way scans the int sd crash's or freezes this makes the note almost un-useable.
I'm sure I've missed a few things i have tried but you get the point.
I have searched xda and the web as best i can and tried pretty much every idea I've come across.
Help !!!
Please !
Click to expand...
Click to collapse
If you cannot delete the folder with del or erase command in dos I think you have a bad block there. In this case you have to leave this folder alone.
Hi, thanx for the further suggestions
tknguyencsu leaving alone is not a good idea as it does affect how the note works. Anything that scans the int sd freezes or crash's out when it gets to that folder. for instance if i go to manage applications it will only give me detailed info on apps from A to C any after that it wont display the size of data etc, just stays on 'computing'. so i really need to get rid of this folder.
p107r0 Any idea how i try your suggestion of 'flashing with repartitioning' ?
I have done several full wipes inc usb storage, i have formatted usb storage from recovery several times also.
There are a couple of options in recovery i have not tried because i dont know what they really mean and so im a little scared to try with all the bricking thats been going on.
many thanx
all the best
have fun
rich
Lots of reading to be safe, but afair there is Dr ketan's guide on flashing LBF with repartitioning, which should be theoretically safe when performed from/over GB ROM. I'll look for the link later.
Here.
P.S. There's also app by chainfire which checks if your device is prone to superbrick: Got Brickbug
Sent from my GT-N7000 using xda premium
Thanx p107r0 i've had a quick look/search in that thread. Not much detail about re-partitioning, i am now assuming it is connected with pit file ?
If that is correct then i have tried that and unfortunatly it did not help.
I am out of my depth here, so if i have misunderstood please forgive me, and enlighten me.
many thanx
all the best
have fun
rich
Are you still on the same ROM? Maybe formatting int sd from other one would do the trick?
Hi p107r0
Yes i am on the same rom, but now a later version.
I am using Rocket Rom. the problem first came to light after upgrading from v1 to v2. since then i have been back to GB to RR v1, RR v2 and am now on RR v3.
I am out of time tonight, and on the road all day tomorrow, so will try a completely different rom as soon as i can.
many thanx
all the best
have fun
rich
Hello,
Today i just bought an HTC One (Great Device btw...) and i can't figure out how to refresh my music library (Stock Music App). I copied my music files via network from my NAS to phone's music folder but the application can't see them.
Any ideas except using another music player or using USB Cable to sync music with pc?
Thanks in advance!
subcode said:
Hello,
Today i just bought an HTC One (Great Device btw...) and i can't figure out how to refresh my music library (Stock Music App). I copied my music files via network from my NAS to phone's music folder but the application can't see them.
Any ideas except using another music player or using USB Cable to sync music with pc?
Thanks in advance!
Click to expand...
Click to collapse
Connect with USB cable to a PC or laptop, wait till device will be recognized and connected (will appear in the explorer as a drive), then disconnect. all files downloaded through wireless network will be recognized.
Alternative way - to download files from cloud services, like dropbox, instead of over Wi-Fi using ES File explorer from home computer etc. Looks like a bug in HTC firmware, but this workaround works not only for music files... Don't ask me how and why, no idea.
EugeneR said:
Connect with USB cable to a PC or laptop, wait till device will be recognized and connected (will appear in the explorer as a drive), then disconnect. all files downloaded through wireless network will be recognized.
Alternative way - to download files from cloud services, like dropbox, instead of over Wi-Fi using ES File explorer from home computer etc. Looks like a bug in HTC firmware, but this workaround works not only for music files... Don't ask me how and why, no idea.
Click to expand...
Click to collapse
Thanks for your reply, but my computer cannot see my phone as mass storage device. Unless there is an option for that.
I had the same problem. I had to transfer all the music, pics and vides to a sdcard, put it to my older N7000 and used HTC transfer tool (get it from google play). Also, I wanted to transfer few wallpapers from my pc to One. I did it using HTC sync manager and it worked. Maybe, you should try using desktop sync manager before trying the transfer tool app.
Just a quick question boys n girls,
Have you got patter lock or password activated?
It wont let you read the device till its unlocked (on connection to your pc)
As for the music not showing, I've had the same issue.
I downloaded a load of my old music directly to phone, moved it all to keep it all in my music folder, all vanished out of stock music app....
I've seen people saying its a media scanner issue, but turning off and on should force it to scan again, but still wouldn't update.
I think its stored as a cache some where, had the same issue on HD2's. When you wiped the folder with "short cuts to music",
The phone would re scan and re populate with new shortcuts to the same place.
Still looking for the this "cache" folder lol. in the mean time, I just moved my music back to the downloaded folder, boom, and its back in the music app.
Has anybody found an answer to this?
Before the 1.29 update it worked fine. . . Now ive updated i got this issue. Grrrr.....
---------- Post added at 10:31 AM ---------- Previous post was at 10:29 AM ----------
Has anybody found an answer to this?
Before the 1.29 update it worked fine. . . Now ive updated i got this issue. Grrrr.....
I ended up moving all files to my pc, dragging them into Windows media player and syncing up using Wmp. HTC sync manager is a joke IMO. I did this for both music and pictures and they all show up now in music and gallery apps. Assuming it's a bug for the app to not just recognize these folders automatically.
You could try deleting the cache of the media storage app in system settings>apps>all.. but be careful with this as it could cause issues with your ringtones and notifications..
Sent from my HTC One using xda premium
I just dont get it though because it was fine before update. . . I dont use Sync Managers, WMP or HTC... lol... i add files manualy via Explorer and Mass Storage etc... Really Strange. . .
Tried that and didnt work, just performed a factory reset, will see if that works....
born_fisherman said:
You could try deleting the cache of the media storage app in system settings>apps>all.. but be careful with this as it could cause issues with your ringtones and notifications..
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I did this and it worked, but every time i want to transfer files via es explorer between my nas and my phone i must delete the cache and reboot. This is not a permanent solution and htc must do something. It's really annoying every time i want to transfer music to connect my phone via usb.
I fectory reset my phone and A-OK! All works fine now. . . Bit Bizarre! Unless some something in my storage or an app colided with it, i couldnt tell ya!
dobknobby said:
I just dont get it though because it was fine before update. . . I dont use Sync Managers, WMP or HTC... lol... i add files manualy via Explorer and Mass Storage etc... Really Strange. . .
Tried that and didnt work, just performed a factory reset, will see if that works....
Click to expand...
Click to collapse
It is weird - I know when I had my first One, I used HTC transfer utility for the initial transfer of files, and I was able to get new files to show up.. But when I exchanged the phone I used my PC to transfer files to the 2nd One, and can't get it to see new files.
I really don't want to be tied to a PC for sync'ing just to use the stock music player. I can confirm that Power Amp does see all music files.
---------- Post added at 08:57 AM ---------- Previous post was at 08:42 AM ----------
dobknobby said:
I fectory reset my phone and A-OK! All works fine now. . . Bit Bizarre! Unless some something in my storage or an app colided with it, i couldnt tell ya!
Click to expand...
Click to collapse
ok, so what if you download a new song or transfer it from a PC to your music directory, does that new file show up in the music player? I'm about to transfer all my files from my phone to my PC again
born_fisherman said:
It is weird - I know when I had my first One, I used HTC transfer utility for the initial transfer of files, and I was able to get new files to show up.. But when I exchanged the phone I used my PC to transfer files to the 2nd One, and can't get it to see new files.
I really don't want to be tied to a PC for sync'ing just to use the stock music player. I can confirm that Power Amp does see all music files.
---------- Post added at 08:57 AM ---------- Previous post was at 08:42 AM ----------
ok, so what if you download a new song or transfer it from a PC to your music directory, does that new file show up in the music player? I'm about to transfer all my files from my phone to my PC again
Click to expand...
Click to collapse
All i did was connect Phone to Computer, open up storage device, (Via My Computer) navigate to music, drag and drop. . . it works, for me anyhow.
dobknobby said:
All i did was connect Phone to Computer, open up storage device, (Via My Computer) navigate to music, drag and drop. . . it works, for me anyhow.
Click to expand...
Click to collapse
so you did a full factory reset (wiping data/pictures)? And once completed, manually dragged the files into the /sdcard/music folder and /sdcard/DCIM folder?
born_fisherman said:
so you did a full factory reset (wiping data/pictures)? And once completed, manually dragged the files into the /sdcard/music folder and /sdcard/DCIM folder?
Click to expand...
Click to collapse
Yes mate that is correct. . . .
dobknobby said:
Yes mate that is correct. . . .
Click to expand...
Click to collapse
I followed suit on this
1. Copied music and pictures to PC
2. Performed full factory reset (including data)
3. Connect phone to PC
4. Copied music to phone /sdcard/Music directory
5. Copied pictures to phone /sdcard/DCIM directory
6. Unplug
7. Profit
All data shows up properly. Even newly downloaded files. :good::good:
born_fisherman said:
I followed suit on this
1. Copied music and pictures to PC
2. Performed full factory reset (including data)
3. Connect phone to PC
4. Copied music to phone /sdcard/Music directory
5. Copied pictures to phone /sdcard/DCIM directory
6. Unplug
7. Profit
All data shows up properly. Even newly downloaded files. :good::good:
Click to expand...
Click to collapse
Worked for me too.
I was starting to think that HTC had stuffed us on this one - there's no way I was going to be using HTC Sync Manager!
All works like normal now.
born_fisherman said:
I followed suit on this
1. Copied music and pictures to PC
2. Performed full factory reset (including data)
3. Connect phone to PC
4. Copied music to phone /sdcard/Music directory
5. Copied pictures to phone /sdcard/DCIM directory
6. Unplug
7. Profit
All data shows up properly. Even newly downloaded files. :good::good:
Click to expand...
Click to collapse
Yes the above works but what if you want to use a file explorer app to copy music wirelessly from e.g. a NAS to your music folder? I did it and it didn't work. To see the files i must connect my phone via USB to my pc. My Note II and Xperia Z refreshed the music library every time the folder music changed wirelessly or not.
Hello is there any ethical hacker out there or at least one who could help me with my current situation. I own a Nokia 8 which I bought last year. My error is that I immediately placed the sd card of my old phone samsung j7 to the newly purchased phone not knowing it has a virus, I noticed my old phone doing crazy things when I factory reset it. Since it is rooted, the virus seemed to have taken hold of all system apps and has been updating itself and i recently noticed something fishy with my nokia 8, I tried chatting with support before but they just dismissed it. What I did exactly was to delete the folders that keep reproducing on the files folder of my nokia 8 it contained about 6 gb before and as I kept deleting it, I noticed that all my Photos 40 GB to be exact became 23gb and as i kept deleting the 1 kb files in the file folder I also deleted a DCIM folder but I think it was not thre DCIM for pictures since it was placed in unknown folders. I tried all kinds of recovery even windows based but it seems like there was nothing deleted as it would have been scanned, and it keeps saying that I need to root it. I don’t want to root it because I might give unlimited power to the hacker or to whatever virus is doing this. Please I need help desperately thanks. All my Photos and files were deleted.
So, you have described your problem. But you did not tell nothin about what exactly you want to someone helped you with. What kind of help you are expect from the community? To repare your data? Or to kill the virus? Or maybe to cure the phone? The best way in your situation is Factory reset for phone (without SD-card) and formatting the SD-card by any tool or even Windows formatting function. If the data is need to be repared try to format the card firstly, than scan it by the R-studio or similar software for search deleted files. Most of the tools of this kind have an options to scan for the concret data like the photos, music etc. Use this option to find all kinds of images and repare it to your hard drive. As I understood from your post you have the PC virus lives at your card? Or it is Android malware? Its very difficult to help you remotely. Nobody knows what exactly happened with your card and with your phone. If the data is not very imortant for you just format the card and the phone (reset it to factory defaults) and scan your PC for viruses for more sureness.
---------- Post added at 00:20 ---------- Previous post was at 00:08 ----------
The advice I gave you is general in nature and is not required to be executed exactly. Better find among your friends or colleagues someone who understands computers and ask him to help you understand your situation. It will be most right to do.
---------- Post added at 00:31 ---------- Previous post was at 00:20 ----------
Use the Card-reader for formatting and scan of you SD-card. Dont do described things through the phone+USB cable. Card-reader only!
kosmatyj said:
So, you have described your problem. But you did not tell nothin about what exactly you want to someone helped you with. What kind of help you are expect from the community? To repare your data? Or to kill the virus? Or maybe to cure the phone? The best way in your situation is Factory reset for phone (without SD-card) and formatting the SD-card by any tool or even Windows formatting function. If the data is need to be repared try to format the card firstly, than scan it by the R-studio or similar software for search deleted files. Most of the tools of this kind have an options to scan for the concret data like the photos, music etc. Use this option to find all kinds of images and repare it to your hard drive. As I understood from your post you have the PC virus lives at your card? Or it is Android malware? Its very difficult to help you remotely. Nobody knows what exactly happened with your card and with your phone. If the data is not very imortant for you just format the card and the phone (reset it to factory defaults) and scan your PC for viruses for more sureness.
---------- Post added at 00:20 ---------- Previous post was at 00:08 ----------
The advice I gave you is general in nature and is not required to be executed exactly. Better find among your friends or colleagues someone who understands computers and ask him to help you understand your situation. It will be most right to do.
---------- Post added at 00:31 ---------- Previous post was at 00:20 ----------
Use the Card-reader for formatting and scan of you SD-card. Dont do described things through the phone+USB cable. Card-reader only!
Click to expand...
Click to collapse
I removed my sd card. All my photos, videos and files are in the phone memory. I want to recover at least all the photos and videos. I have not deleted them I only deleted the files in the files folder. I’m still unsure of what happened either there as a virus or my phone was hacked since it was tampered with. I guess people were interested in deleting my recordings and photos or proof
You completely confused me. Put your card into card-reader and copy all data to PC. Then scan the card for deleted files without filter. Recover all of them to hard drive then sort recovered files which are needed and which are not. Then format the card by any formatting tool. Copy all important data from your phone to PC to safe place and do factory reset on the phone. It will destroy all data including the possible virus or whatever it was. Do not store the important data on the mobile. Do not forget to remove google account before doing factory reset, because the first start after the reset will tell that the phone is locked to account and will ask to enter login/password. If the account will be romoved before the reset you`ll be proposed to setup the mobile as a new one - like you just bought it. That`s all I can to advice to you.
I’m sorry, i meant to say. That my photos and videos are in the phone memory not in the sd card. What I think the virus did is to hide all my photos. My lock screen images, gboard images, and wallpaper is still there which means the photos were not deleted.
As I said - use the card-reader to explore the files on your card. Enable "Show hidden files" in Explorer to see all of data of the card. You will be able to copy files to PC even if the status is "hidden". Then uncheck attribute hidden in fole properties on eache file. Then format your card as mentioned above.
You can do the same except the formatting with the phone memory. I mean copy important files from phone to PC and "unhide" them.
Make the batch file with .cmd extention with this text:
attrib -S -H /D /S
Save it to folder containing your hidden files and execute it. It will unhide all the files in folder and you will see them in Explorer
---------- Post added at 16:17 ---------- Previous post was at 16:04 ----------
It`s probably your PC is contaminated by virus that makes your files hidden, so scan it by antivirus with latest bases.
My photos are in the phone memory.
vaericke said:
My photos are in the phone memory.
Click to expand...
Click to collapse
Ok. Yor photos in the phone memory. So what is your problem? I don`t understand. What help you need with? What you want to do? 3 days you cant to tell what is your problem and what help you ask. Nobody will help you till you formulate a concrete question.
kosmatyj said:
Ok. Yor photos in the phone memory. So what is your problem? I don`t understand. What help you need with? What you want to do? 3 days you cant to tell what is your problem and what help you ask. Nobody will help you till you formulate a concrete question.
Click to expand...
Click to collapse
The problem is that the virus/hijacker has manged to hide it all. It shows as blank. All of my files even my music, only apps are working , but not doing their part. I checked with Sophos Security ( antivirus installed) that most of stock and even pre-installed apps have been modified like for example google play services : other permissions
-android.permission.USE_CREDENTIALS - no description
-android.permission.MANAGE_ACCOUNTS - no desription
-android.permission.READ_PRIVILEGED_PHONE_STATE - nod description
android.permission.ALLOCATE_AGGRESSIVE - no description
android.permission.CONNECTIVITY_USE_RESTRICTED_NETWORKS -no description
I have about 30 other permissions which are bothersome.
vaericke said:
The problem is that the virus/hijacker has manged to hide it all. It shows as blank. All of my files even my music, only apps are working , but not doing their part. I checked with Sophos Security ( antivirus installed) that most of stock and even pre-installed apps have been modified like for example google play services : other permissions
-android.permission.USE_CREDENTIALS - no description
-android.permission.MANAGE_ACCOUNTS - no desription
-android.permission.READ_PRIVILEGED_PHONE_STATE - nod description
android.permission.ALLOCATE_AGGRESSIVE - no description
android.permission.CONNECTIVITY_USE_RESTRICTED_NETWORKS -no description
I have about 30 other permissions which are bothersome.
Click to expand...
Click to collapse
Ok. I said above that you can explore your files via USB cable from PC, if there no files are visible, so you can to try to enable show hidden files in options of folder: Control Panel->Explorer parameters (it may be another name in English, I`m Russian and use a Russian locale in Windows)->View-> in the end of list see check-box "Show hidden files, folders and disks". Now you must be able to see hidden files in phone memory. Copy all of them to you PC and do the script as mentioned above. put it to folder with the hidden files and run it. It will unhide all files in the folder. You can do th same with the files from SD card. Now your data is OK. After all procedures you can format the card and reset your mobile to factory reset - it will delete all possible virus or whatever it was and your phone will work well as it must to. SD card wil be clear after formatting and apps will save and use their data properly. Use it as usual. Keep your data on PC - this is much more safe then mobile.
upd.
Run Notepad copy this text
attrib -S -H /D /S
paste it to Notepad, save the file unhide.cmd, for example - it is simple Windows command line script that cleans files attributes like "hidden" "system" or "read only".
kosmatyj said:
Ok. I said above that you can explore your files via USB cable from PC, if there no files are visible, so you can to try to enable show hidden files in options of folder: Control Panel->Explorer parameters (it may be another name in English, I`m Russian and use a Russian locale in Windows)->View-> in the end of list see check-box "Show hidden files, folders and disks". Now you must be able to see hidden files in phone memory. Copy all of them to you PC and do the script as mentioned above. put it to folder with the hidden files and run it. It will unhide all files in the folder. You can do th same with the files from SD card. Now your data is OK. After all procedures you can format the card and reset your mobile to factory reset - it will delete all possible virus or whatever it was and your phone will work well as it must to. SD card wil be clear after formatting and apps will save and use their data properly. Use it as usual. Keep your data on PC - this is much more safe then mobile.
upd.
Run Notepad copy this text
attrib -S -H /D /S
paste it to Notepad, save the file unhide.cmd, for example - it is simple Windows command line script that cleans files attributes like "hidden" "system" or "read only".
Click to expand...
Click to collapse
Okay I will try it tomorrow I just read your post. Thanks I will update the result. By the way do I need to enable usb debugging?
No, you don`t. Connect as a storage "MTP". Good luck.
kosmatyj said:
No, you don`t. Connect as a storage "MTP". Good luck.
Click to expand...
Click to collapse
Oh. I don’t know what happened. Malwarebytes says the ransomware protection was turned off and I have the old virus I had before, I don’t know if the virus I have was the one from the Phone, which seems to be cross-platform already. Is it okay to do the show hidden files or should I format my computer first. This is so frustrating.
What is Malwarebyte? Do "Show hiddin files". You need to backup your media, right? Do it. Media files does not victim for viruses. They are probably clean. Anyway copy files if it possible.