[Q] Help - Hero CDMA Q&A, Help & Troubleshooting

Ok here is my dilemma. I bout a hero off of CL. And it was flashed to metro pcs. The girl selling it didnt know it was. I didnt know till I tryed to program it with my SPRINT number. So my question is how do I get it back on sprints number?

slimm said:
Ok here is my dilemma. I bout a hero off of CL. And it was flashed to metro pcs. The girl selling it didnt know it was. I didnt know till I tryed to program it with my SPRINT number. So my question is how do I get it back on sprints number?
Click to expand...
Click to collapse
Take it to a Sprint store
Sent from my HERO200 using XDA App

run the ruu, then call sprint and activate

danaff37 said:
run the ruu, then call sprint and activate
Click to expand...
Click to collapse
+1 don't bring it to the store.... load the ruu and you can call them to activate it....
But she knew! I found a blackberry in the box my grill came in and that 'd be like me selling it as if I didn't know it could not be activated
Sent from my HERO200 using XDA App

Related

[Q] Can AT$T tell if you're running a custom rom?

I need to call 611 and gripe about some issues i'm having with my cappy. Does anyone know if at$t will run any sort of diagnostics remotely that will alert them that i'm running serendipity?
rpicaso said:
I need to call 611 and gripe about some issues i'm having with my cappy. Does anyone know if at$t will run any sort of diagnostics remotely that will alert them that i'm running serendipity?
Click to expand...
Click to collapse
Nope. When they check up, it's usually just the IMEI. They ask what you're using (KB1, JH7...) but they assume most don't even know what that means or where to find that info.
I recently have called them from my phone and they didn't mention anything about it not being stock. When I look at my account online from my computer it still shows the captivate.
Sent from my phoenix 5.2 js5, firebird 2 v1.0 powered SGH-I897 using XDA Premium App
I'd be careful with Cyanogen though. When I flashed Cyanogen, I received an e-mail from Google saying "Welcome to Nexus S!". I didn't check, but I wouldn't be surprised as AT&T started listing my number online as a Nexus S or some other random Android phone that isn't the Captivate.
In fact, that same question occurred to me today, because I'm running Cyanogen on my HTC Inspire and I need to dial in so they can set up my Voicemail (for some reason, whenever I switch phones my voicemail gets screwed up).
.Candy said:
I'd be careful with Cyanogen though. When I flashed Cyanogen, I received an e-mail from Google saying "Welcome to Nexus S!". I didn't check, but I wouldn't be surprised as AT&T started listing my number online as a Nexus S or some other random Android phone that isn't the Captivate.
In fact, that same question occurred to me today, because I'm running Cyanogen on my HTC Inspire and I need to dial in so they can set up my Voicemail (for some reason, whenever I switch phones my voicemail gets screwed up).
Click to expand...
Click to collapse
Are you sure you got it on cyanogen, and not on supercurios port? Because the cm rom has correct model numbers, where as supercurios port is a direct rip from the Nexus S.
Sent from my SGH-I897 using XDA App
The email you receive is not from at&t and is just because the rom uses nexus s market foot print.
Sent from my Captivate using XDA Premium App
The answer is almost certainly no. There is a capability using device management tools to report back ROM details but right now the care reps don't have any access to it or any procedures that use it. They don't even have access to your IMEI so don't worry about custom ROMs unless you are physically returning the device.
Sent from my SAMSUNG-SGH-I897 using XDA App
They cannot tell that your running a custom rom or even rooted.
sent from my Samsung Captivate running CM7 using XDA Premium App
trell959 said:
They cannot tell that your running a custom rom or even rooted.
sent from my Samsung Captivate running CM7 using XDA Premium App
Click to expand...
Click to collapse
What's more, based on my experiences with the Customer Service reps, most of them wouldn't care. The Front Office might, if you had to send in your phone, but every CS rep I've ever talked to has been mighty laid-back about the "rules."
TheEscapist said:
Are you sure you got it on cyanogen, and not on supercurios port? Because the cm rom has correct model numbers, where as supercurios port is a direct rip from the Nexus S.
Click to expand...
Click to collapse
Hmm... now that you mention it, you may be right. Odd...
mcord11758 said:
The email you receive is not from at&t and is just because the rom uses nexus s market foot print.
Click to expand...
Click to collapse
I realize that. But because of the fact that it uses the Nexus S market footprint, it would also (logically) use the same Nexus S footprint over the AT&T network. Otherwise, what you said makes no sense.
ianwood said:
The answer is almost certainly no ... but right now the care reps don't have any access to it or any procedures that use it. They don't even have access to your IMEI...
Click to expand...
Click to collapse
Oh gosh that is so far from wrong it's not funny. "Care reps", otherwise known as technicians who fix your problems have every right to access your IMEI number without your consent. Your phone's IMEI is stored by AT&T as a ref number, and can be accessed from the AT&T database at any given time, even by the technicians.
.Candy said:
Hmm... now that you mention it, you may be right. Odd...
I realize that. But because of the fact that it uses the Nexus S market footprint, it would also (logically) use the same Nexus S footprint over the AT&T network. Otherwise, what you said makes no sense.
Oh gosh that is so far from wrong it's not funny. "Care reps", otherwise known as technicians who fix your problems have every right to access your IMEI number without your consent. Your phone's IMEI is stored by AT&T as a ref number, and can be accessed from the AT&T database at any given time, even by the technicians.
Click to expand...
Click to collapse
The nexus s is available on at&t? No. So why would it have an at&t foot print?
Sent from my Captivate using XDA Premium App
From my experience i had a problem and they started asking for the baseband version. They found out i was rooted but i acted like i didnt know anything so they just told me to flash back to stock. So it really doesnt matter
Sent from my SGH-I897 using XDA App
I just replaced 2 captivates taking to both the tech department and warranty and was rooted running phoenix the whole time and they never said a word....replaced them both...of course I flashed back to stock before sending them back in though
Sent from my GT-I9000 using XDA App
bluemoon1221 said:
From my experience i had a problem and they started asking for the baseband version. They found out i was rooted but i acted like i didnt know anything so they just told me to flash back to stock. So it really doesnt matter
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Ok so they asked your baseband. And you told them something other than stock? Why?
Sent from my Captivate using XDA Premium App
.Candy said:
Oh gosh that is so far from wrong it's not funny. "Care reps", otherwise known as technicians who fix your problems have every right to access your IMEI number without your consent. Your phone's IMEI is stored by AT&T as a ref number, and can be accessed from the AT&T database at any given time, even by the technicians.
Click to expand...
Click to collapse
There is an IMEI record for the device you purchased NOT what you are actually using on the network. There is also a TAC reference collected by OTA whenever the SIM goes into a new device, but the care reps (industry standard term, btw) have no scripts using it as far as I know. For example, AT&T still reports me as having a Bold 9700 on my 1st line when it has actually been a Cappy since August. Bottom line, AT&T generally doesn't give a crap what device you use.
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
Bottom line, AT&T generally doesn't give a crap what device you use.
Click to expand...
Click to collapse
More accurate to say they don't care so long as they get their money...
mcord11758 said:
Ok so they asked your baseband. And you told them something other than stock? Why?
Sent from my Captivate using XDA Premium App
Click to expand...
Click to collapse
That was because I didn't know a lot back then.... but it wasn't a big deal. They just told me to go back to stock and nothing else happened.
Sent from my phone
TheEscapist said:
Are you sure you got it on cyanogen, and not on supercurios port? Because the cm rom has correct model numbers, where as supercurios port is a direct rip from the Nexus S.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Happened to me....I never used supercurios...only CM7.
Fot the OP I doubt they can tell....even less they don't care. I used the sim from an old Sony dumb phone in my old unlocked Nokia N79...and used an unlimited data plan for $15 and tethered.
So yeah, don't worry.

$50 a month unlimited everything!!!!

So I switched to pre paid and I'm loving it. I get the same speeds as on a plan,(my area sucks) but unlimited data, for less money. 2 thumbs up!
What carryer you on? What was the specific plan?
So that we may all have a lookieloo and benefit from your shared joy
AT&T $50 unlimeted go phone. Buy a crappy phone activate it and then put the sim in your thrill,but you gota activate it on the crappy phone. Don't tell them your using a smart phone.
Or straight talk for 45/mo
Just order an att compatible sim card from them and your good yo go... full 4g
And so I have spoken it.. and so it shall be.
What r u running I just got one on prepaid stock it doesn't work on data.
Sent from my HTC_Amaze_4G using Tapatalk 2
I'm running thrillseeker. If you activate the sim through the thrill then att knows your on a smart phone and want to charge you extra for data. activate the sim through an old crappy go phone and it will work.
Never knew that!
Just a quick question, If I got a Skyrocket. Activated on a crappy phone, then got the prepaid thing for AT&T would I get 4G LTE speeds if my area has it or no.. Thank you
IDK? Not sure how all that works? The pre paid card says 3g???
hackedout said:
I'm running thrillseeker. If you activate the sim through the thrill then att knows your on a smart phone and want to charge you extra for data. activate the sim through an old crappy go phone and it will work.
Click to expand...
Click to collapse
I tried this but cant get data havent updated to gb yet
Sent from my HTC_Amaze_4G using Tapatalk 2
Have you got data turned on in the phone settings? Call att, the squeeky weel gets the grease. Mines working fine.
hackedout said:
Have you got data turned on in the phone settings? Call att, the squeeky weel gets the grease. Mines working fine.
Click to expand...
Click to collapse
Don't see what at&t would do to help me use a smartphone on a plan I shouldn't? Ima try to update to GB tonight see how it goes.
Sent from my HTC_Amaze_4G using Tapatalk 2
Trekfan422991 said:
Or straight talk for 45/mo
Just order an att compatible sim card from them and your good yo go... full 4g
And so I have spoken it.. and so it shall be.
Click to expand...
Click to collapse
what exactly does one have to do to get that? straight talk? what is this demon magic?
ebatr8 said:
I tried this but cant get data havent updated to gb yet
Sent from my HTC_Amaze_4G using Tapatalk 2
Click to expand...
Click to collapse
Do a quick search on APN's settings . Might shed some light on your problem.
Cab121 said:
Do a quick search on APN's settings . Might shed some light on your problem.
Click to expand...
Click to collapse
Found a couple but couldnt get them to work
Sent from my HTC_Amaze_4G using Tapatalk 2
hackedout said:
So I switched to pre paid and I'm loving it. I get the same speeds as on a plan,(my area sucks) but unlimited data, for less money. 2 thumbs up!
Click to expand...
Click to collapse
Can you screen shot your apns please wanna try to get this running thanks if you can I appreciate it
Sent from my HTC_Amaze_4G using Tapatalk 2
Dose data work oon the crappy phone? If it works on the crappy phone it should work on the thrill.
One more question.. since its prepaid we cant use keep the same number that ive been using, right? Cuz id really like to keep my number):
Sent from my LG-P925 using XDA
I didn't get to keep my old num. but it was because mine had been turned off for a while. I could of kept my old num. if it had been available.
hackedout said:
I didn't get to keep my old num. but it was because mine had been turned off for a while. I could of kept my old num. if it had been available.
Click to expand...
Click to collapse
So how bout those apn settings op, I set up thrill seeker finally on a gingerbread and I couldnt get data to work on either gingerbread or froyo share the wealth man.
Sent from my HTC_Amaze_4G using Tapatalk 2
It should be setting the apn for ya but Ill find and upload the settings. Their the same as all the rest of the roms use.

[Q] Missing Sprint software

I my Sprint HTC One today I haven't activated it yet but I noticed that the boot screen is the stock HTC one with no mention of sprint. I'm also missing all Sprint software there is only a mention of Sprint ID in the wallpaper section. I just wanted to know if there's anything wrong with my phone. Anyone have any ideas why this is?
Where did you buy this phone? Is it used/refurb?
I work for Sprint and none of the sprint software shows up until the phone activates. I thought the same thing when I got my phone. Once it goes through the activation everything will appear.
Sent from my HTCONE using xda premium
markjr0586 said:
I work for Sprint and none of the sprint software shows up until the phone activates. I thought the same thing when I got my phone. Once it goes through the activation everything will appear.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
^ This. When I activated my phone, I was excited that it didn't have a bunch of Sprint junk on it, then it said something like "installing Sprint junk" and there it was.
Sent from my HTCONE using Tapatalk 4 Beta
markjr0586 said:
I work for Sprint and none of the sprint software shows up until the phone activates. I thought the same thing when I got my phone. Once it goes through the activation everything will appear.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
That's sort of a let down. I was really exited at there being none...
sauprankul said:
Where did you buy this phone? Is it used/refurb?
Click to expand...
Click to collapse
I got it off Amazon Wireless so it's new.
abdielmix13 said:
That's sort of a let down. I was really exited at there being none...
Click to expand...
Click to collapse
Most of them can be installed through the Play Store (for someone who wants more than none )
Sent from my HTCONE using Tapatalk 4 Beta

Nexus 5 from play store can be activated on Sprint?

Anyone tempted? I love my one and the only upgrade you get is more megapixels and a fastest CPU but not by much? Stock android I guess by recent cm builds have been rock solid for me. I'm still considering it though nevertheless lol. Other peoples thoughts? Also phandroid confirmed that sprint let out a statement regarding this activation.
Sent from my One using XDA Premium 4 mobile app
Would love one but low cash so not today (would still keep one would retire evo lte)
Sent from my HTCONE using Tapatalk
So u saying that u can activate the nexus 5 if u got it from the play store on sprint?
P.Mobile said:
So u saying that u can activate the nexus 5 if u got it from the play store on sprint?
Click to expand...
Click to collapse
Yes, it can. See this thread.
erikivy said:
Yes, it can. See this thread.
Click to expand...
Click to collapse
i already orderd mine yesturday.. black 32 gig... but im still worried about activating it.. since i got it from the play store and not sprint..
I believe you would need to order a SIM card for lte connectivity. They don't have them in brick and mortar stores
Spelling errors courtesy of my phone
finalhit said:
I believe you would need to order a SIM card for lte connectivity. They don't have them in brick and mortar stores
Spelling errors courtesy of my phone
Click to expand...
Click to collapse
Cant you just remove the one from the ONE and insert into the Nexus 5?
I think you can put a sim in it from your One.
What I want to know is if you get one from tmo, will it work on sprint? If I put a sim in it...?
mrshades812 said:
I think you can put a sim in it from your One.
What I want to know is if you get one from tmo, will it work on sprint? If I put a sim in it...?
Click to expand...
Click to collapse
Should. All the Nexus' are the same thing.
Sent from my One using xda app-developers app
Its only one nexus for all carriers....Its supports all the bands except verizon.
Looks like no IR blaster on that bad boy right?
Correct, no IR Blaster. May be a deal-breaker for some right there,
EPayne123 said:
Correct, no IR Blaster. May be a deal-breaker for some right there,
Click to expand...
Click to collapse
Yea I don't think I could go without it from now on.
david279 said:
its only one nexus for all carriers....its supports all the bands except verizon.
Click to expand...
Click to collapse
lolololololol sucks verizon
^I typed that in all caps so when you read it please imagine me screaming it. thank you.

Verizon Net10/ to Sprint HTC One

Just woundering if anyone has done it yet. I know Net10 has come out with a CDMA version that runs on Verizon, I was woundering if anyone has been successfull on getting it to run on Sprint's HTC One yet. If so please post instructions.
Thanks...
arc209 said:
Just woundering if anyone has done it yet. I know Net10 has come out with a CDMA version that runs on Verizon, I was woundering if anyone has been successfull on getting it to run on Sprint's HTC One yet. If so please post instructions.
Thanks...
Click to expand...
Click to collapse
I've gotten page plus running on the Sprint one with 3g. They use the verizon network so should be similar to flash. http://forums.infectedrom.com/showthread.php?p=81039
Sent from my HTCONE using xda app-developers app
Will try thanks.
gimmeitorilltell said:
I've gotten page plus running on the Sprint one with 3g. They use the verizon network so should be similar to flash. http://forums.infectedrom.com/showthread.php?p=81039
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Awsome thanks gimmeitorilltell, I will give it a try and give you an update on how it goes. Thanks so much...
Thanks
gimmeitorilltell said:
I've gotten page plus running on the Sprint one with 3g. They use the verizon network so should be similar to flash. http://forums.infectedrom.com/showthread.php?p=81039
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply, I tried but its way to confusing. Im a noob and cant figure it out. I got my SPC and input it in and it stated it was unlocked but I cant find the RUIM.
arc209 said:
Thanks for the reply, I tried but its way to confusing. Im a noob and cant figure it out. I got my SPC and input it in and it stated it was unlocked but I cant find the RUIM.
Click to expand...
Click to collapse
You'll find ruim in dfs, if you are using the hacked version of cdmaws, I'm not sure if it works or not. If it's too confusing for you then viper32 here can help you out with a remote flash if you're interested in having it done. He is highly qualified to do so, just check out some of his threads. There are plenty of tuts out there, just be careful and read all you can, as to not mess up your phone.

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