[Q] Missing Sprint software - Sprint HTC One (M7)

I my Sprint HTC One today I haven't activated it yet but I noticed that the boot screen is the stock HTC one with no mention of sprint. I'm also missing all Sprint software there is only a mention of Sprint ID in the wallpaper section. I just wanted to know if there's anything wrong with my phone. Anyone have any ideas why this is?

Where did you buy this phone? Is it used/refurb?

I work for Sprint and none of the sprint software shows up until the phone activates. I thought the same thing when I got my phone. Once it goes through the activation everything will appear.
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markjr0586 said:
I work for Sprint and none of the sprint software shows up until the phone activates. I thought the same thing when I got my phone. Once it goes through the activation everything will appear.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
^ This. When I activated my phone, I was excited that it didn't have a bunch of Sprint junk on it, then it said something like "installing Sprint junk" and there it was.
Sent from my HTCONE using Tapatalk 4 Beta

markjr0586 said:
I work for Sprint and none of the sprint software shows up until the phone activates. I thought the same thing when I got my phone. Once it goes through the activation everything will appear.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
That's sort of a let down. I was really exited at there being none...
sauprankul said:
Where did you buy this phone? Is it used/refurb?
Click to expand...
Click to collapse
I got it off Amazon Wireless so it's new.

abdielmix13 said:
That's sort of a let down. I was really exited at there being none...
Click to expand...
Click to collapse
Most of them can be installed through the Play Store (for someone who wants more than none )
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Related

What is UICC unlock for?

Just wondering if anyone know's what the UICC unlock does and possible knows what happens if I press it? Never seen this before. Also kinda wondering why theres no update firmware option like other htc phones have that Ive owed..anyone know why the htc one doesnt or how it updates firmware now?
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HermanV0929 said:
Just wondering if anyone know's what the UICC unlock does and possible knows what happens if I press it? Never seen this before. Also kinda wondering why theres no update firmare option like other htc phones have I owed..anyone know why the htc one doesnt or how it updates firmware now?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
How did you go there? I don't have that menu on my htc one.
CDMA phone? Only time I ever think of PRLs being used
Sent from my One using Tapatalk 2
Yes cdma phone
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Riyal said:
How did you go there? I don't have that menu on my htc one.
Click to expand...
Click to collapse
Goto settings, then system updates
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Still like to know what UICC is for if anyone knows
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Assume you already got an answer but here it is...
I have a Sprint Samsung Galaxy S4 which is a dual CDMA/GSM phone. That means that while in US, my phone uses the CDMA network. However I can request that my phone be unlock for international use through GSM network using 3 party foreign SIM card. The way it is done is through PRL update and UICC unlock. Hope that helps.
What is the purpose unlocking the UICC
[email protected] said:
What is the purpose unlocking the UICC
Click to expand...
Click to collapse
You might want to read the post before yours?

Bloatware ATT Vs Verizon

What is the amount of bloatware on verizon vs ATT? Im just curious to know which carrier defiled it the most..lol
Verizon has the most on it but not by much like maybe one extra app
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kornklown69 said:
Verizon has the most on it but not by much like maybe one extra app
Sent from my HTC first using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's worth mentioning that AT&T sees fit to throw their **** logo up in the status bar while verizon DOES NOT.
eallan said:
It's worth mentioning that AT&T sees fit to throw their **** logo up in the status bar while verizon DOES NOT.
Click to expand...
Click to collapse
and on a developer site one should figure out how to remove it.
Sent from my HTC first using XDA Premium 4 mobile app
kornklown69 said:
and on a developer site one should figure out how to remove it.
Sent from my HTC first using XDA Premium 4 mobile app
Click to expand...
Click to collapse
One shouldn't have to. It's an annoying decision and they should be called out for it.
eallan said:
One shouldn't have to. It's an annoying decision and they should be called out for it.
Click to expand...
Click to collapse
+1
Probably will say Verizon wireless when notification shade is pulled however
Sent from my Nexus 10
rocketsaucev2 said:
Probably will say Verizon wireless when notification shade is pulled however
Sent from my Nexus 10
Click to expand...
Click to collapse
Well, of course. So does the nexus. That's where information like that is supposed to go.
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eallan said:
One shouldn't have to. It's an annoying decision and they should be called out for it.
Click to expand...
Click to collapse
least ATT did not do what Verizon did to the Galaxy Note II. Verizon really ruined that device.
Dragn4rce said:
least ATT did not do what Verizon did to the Galaxy Note II. Verizon really ruined that device.
Click to expand...
Click to collapse
The logo on the home button fiasco is just my favorite thing ever. It's so hilariously bad that I can't believe it happened. I really wish I got to sit in that meeting.
moto x with sim ?
moto x with sim ?

[Q] Call Problems CM10.1.3-RC

Flashed cm10.1 release candidate today. Everything seemed fine, then I discovered I wasn't receiving calls and wasn't able to make calls either. Anybody have any similar issues? Anyone have any suggestions as to what I may have done to cause this or if there are any settings I may need to change? Please help. Thanks in advance.
I literally just had this problem and spent the past 5 hours with useless tech support.
Don't call Sprint tech support, they just end up doing something on their end that makes you lose your texting and data, too. They ****ed me so hard I have to go into a repair center.
I can't even get another phone correctly activated in the meantime to use as a placeholder.
I'm just as lost as you are, too.
Try ##786# menu and reset. Make sure you are in a good signal area, this will do hands free activation and update prl.
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Konfuzion said:
Try ##786# menu and reset. Make sure you are in a good signal area, this will do hands free activation and update prl.
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Click to expand...
Click to collapse
The problem with trying that is the phone number and MSID fields are now blank, and going into the other dialer menu ##221542# and setting them that way doesn't stick past the reboot it forces when you try and apply those.
Maybe try following this thread
http://forum.xda-developers.com/showthread.php?p=45055982
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Tried that a couple different times with a couple different tech support reps, each time the phone number and MSID don't stick afterwards.
Sorry I tried, I don't have any other ideas. Hopefully someone else can help.
Sent from my HTCONE using xda app-developers app
My older phone is finally activated (took well over an hour for calls and data to come back to it, by far the longest I've ever seen a phone take). So at least I have a phone again.
Good luck OP, I'm going to visit a Sprint store tomorrow to see what they say. Report back in on whatever it is you try and what you find does/doesn't work.
Did you try set ril.class to HTCCDMAQUALCOMMRIL in the build.prop
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david279 said:
Did you try set ril.class to HTCCDMAQUALCOMMRIL in the build.prop
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Click to expand...
Click to collapse
I couldn't seem to find that line but I'll look for it again after work. What line is it numerically and what exactly does the line say?
Sent from my XT897 using Tapatalk 2
ro.telephony.ril_class
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david279 said:
ro.telephony.ril_class
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Click to expand...
Click to collapse
Thanks, I'll report back in 4-5 hours.
Sent from my XT897 using Tapatalk 2
Yeah, I just read through the entire thing, that line is missing. I'll add it in and see what changes.
Posting again instead of editing for the sake of the bump.
Let me know if this works for you. This is driving me crazy.
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jmlape said:
Let me know if this works for you. This is driving me crazy.
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Click to expand...
Click to collapse
It didn't do anything. I'm heading to a Sprint store right now.
Sent from my XT897 using Tapatalk 2
Back from the Sprint store, the rep I had happens to be a flasher like one of us. I explained to him what had happened and he got right to ordering me a new phone after a $50 deductible.
So, OP, we were both SOL. The MSID had gotten corrupted (similar to how in the early days of the Galaxy S3, it had a chance to lose its ESN) and couldn't be re-written. Only thing to do is get a replacement.

What choices do I have

Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
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tommason1968 said:
Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
S4 pretty much. Maybe a Note II.
Quick question, are you taking the SIM card out at any time, or are you not touching it? Because I only ever had problems with mine after I removed it from my phone and put it back in.
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
FrostyF7 said:
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
Click to expand...
Click to collapse
Same. I haven't had the sim error, does it just deny LTE? If thats all it does I'd suffer for a bit (if you don't have a time restraint) and see what the Nexus5 announce says. The word is it has the CDMA bands for Sprint use and I've been itching to get my hands on a true nexus phone.
eXplicit815 said:
S4 pretty much. Maybe a Note II.
Quick question, are you taking the SIM card out at any time, or are you not touching it? Because I only ever had problems with mine after I removed it from my phone and put it back in.
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Click to collapse
I've never touched it. My thought I'd that I shouldn't have to do quick temporary fixes on the phone. That and possibly giving Sprint a reason to deny liability.
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FrostyF7 said:
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
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Click to collapse
Honestly that's my true feelings. I'm totally happy with the phone aside from the problem with the SIM card
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tommason1968 said:
Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
tatonka_hero said:
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
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Click to collapse
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
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tommason1968 said:
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
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Click to expand...
Click to collapse
I even asked to get a different device the last time I took my Shift in for a warranty exchange, and they wouldn't let me.
When you had the issue do you just call sprint warranty? or do you have to go into the store and state your issue?
Sent from my HTCONE using XDA Premium 4 mobile app
tatonka_hero said:
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
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Click to collapse
It's a policy to OFFER a different device after the three, but not that you HAVE to change to a new device.
eXplicit815 said:
It's a policy to OFFER a different device after the three, but not that you HAVE to change to a new device.
Click to expand...
Click to collapse
They wouldn't even let me switch when I asked.
I dunno, maybe it's the advantage premium plan I'm on that changes things. It's nice because it's less than most of the plans, but I've got to go to a repair center for anything, I can't just switch things over the phone.
JC_Miller said:
When you had the issue do you just call sprint warranty? or do you have to go into the store and state your issue?
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Click to expand...
Click to collapse
I have done it through the Sprint store that I go to.
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People who haven't been able to fix the SIM error.
Have you tried updating your Service profiles?
Just contact Sprint via chat, and ask them to re activate your device. They should ask you for your IMEI number.
Make sure they ask you for it. I had this happen to me after I got my phone's board replaced. The chat guy kept telling me to get a new SIM card, and I kept telling him it was pretty much the same phone, and exactly the same card. So yeah.
tatonka_hero said:
They wouldn't even let me switch when I asked.
I dunno, maybe it's the advantage premium plan I'm on that changes things. It's nice because it's less than most of the plans, but I've got to go to a repair center for anything, I can't just switch things over the phone.
Click to expand...
Click to collapse
From what I remember when I worked there it had to be a manufacturer defect every time and the 3 swaps have to occur within a 6 month time frame. Not sure if yours fell into that. If they did then your store might be more screwy than others. Or you just weren't upset enough
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tommason1968 said:
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
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Click to collapse
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
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budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
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Click to expand...
Click to collapse
I'd be pis:angel:sed if they offered me an S3 to replace my one. It should be an equivalent phone of equal value, not last years phone that's free on contract.
budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
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Click to expand...
Click to collapse
That would be great. Thank you
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budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
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Click to expand...
Click to collapse
Seriously? An S3? That doesn't make any sense to me. It should definitely be an S4. When we had the EVO and Epic come out a lot of EVOs had issues and several people were able to do the swap and we got them into Epics. A phone a year older with much lower specs shouldn't qualify as a comparable device.
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Scotch tape fixed it for my wife's phone also make sure SIM surface is super clean. My wife's phone had a big greasy finger print on contact side and recurring issues but after scotch taping on plastic side to keep it tight it's fixed. But I never had this issue on mine, I did however blow a speaker and swapped it a month ago.
I wouldn't take another phone over this still.
Sent from my HTCONE using Tapatalk 2

Is the Sprint carrier unlocked?

Let me know
My All New One
No
Sent from my 831C using Tapatalk
You will have to call Sprint International Services and tell them you are traveling overseas and if you meet certain requirements they will unlock it. If not you will just have to wait for somebody to find a fix if you want it unlocked.
To the 2 ppl that replied (and anyone out there) did you tried popping an att/tmobile Sim and see if it works? the m7 came unlocked no?
I need to know like right now cuz about to order one thanks! !!
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eurominican said:
To the 2 ppl that replied (and anyone out there) did you tried popping an att/tmobile Sim and see if it works? the m7 came unlocked no?
I need to know like right now cuz about to order one thanks! !!
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
The M7 did not come unlocked. It was the same thing with that phone. You had to call to unlock it, internationally. It was them sim unlocked for all but you had to be rooted.
dsk00185 said:
The M7 did not come unlocked. It was the same thing with that phone. You had to call to unlock it, internationally. It was them sim unlocked for all but you had to be rooted.
Click to expand...
Click to collapse
Thank you so much for clarification. They were sold out anyways. HAD to go with sprint anyways
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Anyone knows if the unlocker app ffpr the Sprint htc one m7 will work on the sprint HTC one m8?
Can someone try it please ? I want to buy a htc one m8 and sabré to know if the Sprint version is compatible with the 3g/4g from att? I dont care LTE
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The sim unlock app on the play store stopped working after the m7 was updated to 4.4.2. This phone uses the same version of android so I very much doubt it would work.
Sent from my 831C using XDA Premium 4 mobile app
This seems to work on the Sprint version. Havne't verified yet since I don't have a nano sim.
http://forum.xda-developers.com/showthread.php?p=51718786#post51718786
Ph33zy said:
This seems to work on the Sprint version. Havne't verified yet since I don't have a nano sim.
http://forum.xda-developers.com/showthread.php?p=51718786#post51718786
Click to expand...
Click to collapse
I just tried it. It doesnt seem to work I tried both a tmobile sim and att and I get no signal.
dsk00185 said:
I just tried it. It doesnt seem to work I tried both a tmobile sim and att and I get no signal.
Click to expand...
Click to collapse
Did you change the Apn to the appropriate settings, I read that some place?
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JT man said:
Did you change the Apn to the appropriate settings, I read that some place?
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Click to expand...
Click to collapse
APN setting is required only for data to work. signal has no relation with it
smokin901 said:
APN setting is required only for data to work. signal has no relation with it
Click to expand...
Click to collapse
Did you change the network type from CMMA/LTE to GSM?
I got a little question, if i buy a Sprint htc one m8 and unlock it. will i be able to use 3G/H+(at&t 4G) from AT&T?? Or just 2G?
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m03sizlak said:
Did you change the network type from CMMA/LTE to GSM?
Click to expand...
Click to collapse
Yes I did.
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renehd2 said:
I got a little question, if i buy a Sprint htc one m8 and unlock it. will i be able to use 3G/H+(at&t 4G) from AT&T?? Or just 2G?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Anyone??
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