Database Develop

Ring problem - solved??

OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....

Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.

I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!

This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew

that is odd - whatever is causing it then, it might be ringer volume related...

This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid

no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.

ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
Click to expand...
Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.

Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall

I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.

Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul

Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.

I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!

Perfect solution sickboy555 - I feel a right twit!!!!

no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!

fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????

Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.

you are the man,thank you.

Thanks. My incoming ring tone problem has been solved.

er...sorry..wat is the solution again?? i dun really get it...

Help: my diamond doesn't ring, but vibrate

Hi all,
My phone doesn't ring when there are incoming calls, it only flashes the light. When I switch to vibrate mode, it does vibrate. How can I fix such problem. Please advice.
Thx in advance for any input.

There are 2 volume settings: System volume, and Ringer volume. Make sure both of them are turned up. I assume you can hear other sounds?

GeckoDev said:
There are 2 volume settings: System volume, and Ringer volume. Make sure both of them are turned up. I assume you can hear other sounds?
Click to expand...
Click to collapse
i have same problem and its not the ringer volume setting. someone please help. im missing so many calls cuz of this. thanks

As already noted, sounds like you have System Vol up and have also gone into 'Settings/ Sound', and made sure phone volume slider is turned up.
I had the same problem for awhile, the two are linked, unless you manually turn the sound down (in Settings), then it will respond to the System level buttons only to the manually set sound level. I had inadvertantly turned my phone volume all the way down, thinking the System setting would adjust it to wherever I wanted it, not so and I missed some calls.
You probably have also checked to make sure the Phone ringer selection is not set to 'none'.

i had this same problem and i had turned everything up and still nothin..i did a hard restart and after that it worked

Exact same problem, didn't realise until reading this thread that there is an arrow at the top of the volume control which takes you to the ringer volume. Problem solved - cheers.

kienle+spiess said:
Exact same problem, didn't realise until reading this thread that there is an arrow at the top of the volume control which takes you to the ringer volume. Problem solved - cheers.
Click to expand...
Click to collapse
oh man! i was messing with this problem for almost a week! day after day lurking to the every little setting until i thought of googling the thing..
so this was it, the arrow at the top. damn!

TF3D settings tab > Sound > Notifications sound on

ang3l said:
oh man! i was messing with this problem for almost a week! day after day lurking to the every little setting until i thought of googling the thing..
so this was it, the arrow at the top. damn!
Click to expand...
Click to collapse
hhhhhhhhh
i'm too
I laughed a lot & I laughed a lot

Hi all,
My phone doesn't ring when there are incoming calls, it only flashes the light. When I switch to vibrate mode, it does vibrate. How can I fix such problem. Please advice.
Have the same problem, but I don't see any <, button or another sound/volume menu, pls anyone?

Htc touch pro not ringing
I haven't had a ringer in six months. Only vibrate. I have tried everything. I don't understand 'the arrow at the top of the volume' control. Is that the slide button on the side of the phone that has system/ring options?

hi.. i also had same problem..what i do was... copy ringtone to music in phone memory..and one thing only the cut edited mp3 can play.. i think.. mine now ok..

Phone ring gone

Dear All,
For reason unknow, the phone ring gone. Vibrate mode work and if i select ring mode, vibrate comes out.
Have try the system setting. The ringtone function test mode also gone. No test tone can be played even for the default ring tone.
Any suggestion you can give me ? Hard resetting?
Thanks in advance

usually when my sound stops working i just have to soft reset so try that and also maybe a different ringtone

is this another of those headphone issues?
plug in and out your headphones several times, the X1 might think they are connected so doing this might solve it.
or just try turning the system volume up using the volume keys

​thanks will try so, if not, then hv my first hard reset !!!

Might also be file associations ...
My ringtone went silent and when I looked with a file explorer app all my mp3's were missing an association (clicking the file did not play it but gave a message saying no application is associated)
My solution was to restore the association -I used SKTools
Just thought it might be that ...worth a try

hard reset solve the problem and i also downloaded the latest software from se, now i can use EDGE to surf, much faster internet speed than before (can't remember the software version, but worth a try 2)

Bump
I have had the same issue for the last 2 days. I have tried everything I could think of and hard reset is not an option. Maybe someone has an idea about what's wrong?
Test mode doesn't work.
When I click "ok" to set the ringtone our favourite four-coloured wheel pops up, spins for a couple of seconds and then it reverts back to the ringtone settings screen.
I deleted my most recent apps and games. I tried different sound files, checked the associations, cleared all the junk from the phone, etc, etc.
Official UK R3A ROM.

Facing the same problem previously.
What I did is increase the volume for both device & phone in speaker icon.
Noticed that I set the phone volume to the lowest range previously.
1. Device icon is for notification such as when you receive text msg.
2. Phone icon is for ringer volume.
Just tap on the speaker icon & you will see it.

Fahar Salleh said:
Facing the same problem previously.
What I did is increase the volume for both device & phone in speaker icon.
Noticed that I set the phone volume to the lowest range previously.
1. Device icon is for notification such as when you receive text msg.
2. Phone icon is for ringer volume.
Just tap on the speaker icon & you will see it.
Click to expand...
Click to collapse
lolz. That's the first thing we try.
I found that PhoneEx wasn't agreeing with the defaukt phone manager haha. Set the ringtone through the default manager as well, that is the solution. You can always uninstall PhoneEx, but I like it too much.

i have the same problem and found out that the media player cannot playback my sound files as well. The strange thing is, that i can play all the ringtones and sounds with the mort player...???
So it seams that the problem is caused by the media player, if i try to start the media player directly it doesn´t work either (without any error message).
Anyone an idea to solve the problem?
Many thanks in advance,
Hakamuri

One month ago, my X1 went back from support (case crack) but I noted that all sounds were gone (ring, music, etc): so they repaired the case but caused problem to the speaker. Of course it's in warranty and they fixed their fault: ready in only 2 days.

msolcia... did u kno what they did to fix it? i have same prblm after replacing my case....

[Q] RevoltROM and ringtones - still issues

I have the RevoltROM 1.5 installed on my Revolution - everything seems great except I still cannot get my ringtones to work, even after adding the /Media/audio.. folders onto my SDcard.
I get the vibration, I can see and set the ringtones, but nothing seems to work.
Can someone point me in the right direction??

Very silly question, but flashing the rom sometimes sets my phone to silent. have you turned the sound back on?

I double-checked, even set it to silent then reset to hear sounds, but still nothing. I even started a Police Scanner app, sound works fine on that as well as hearing everything else on the phone (including when I'm selecting a ringtone). Can't get a "default" ringtone to work or a ringtone for a specific contact

vladtehimpaler said:
I double-checked, even set it to silent then reset to hear sounds, but still nothing. I even started a Police Scanner app, sound works fine on that as well as hearing everything else on the phone (including when I'm selecting a ringtone). Can't get a "default" ringtone to work or a ringtone for a specific contact
Click to expand...
Click to collapse
Have you tried reflashing the rom?
Sent from my VS910 4G using xda premium

vladtehimpaler said:
I double-checked, even set it to silent then reset to hear sounds, but still nothing. I even started a Police Scanner app, sound works fine on that as well as hearing everything else on the phone (including when I'm selecting a ringtone). Can't get a "default" ringtone to work or a ringtone for a specific contact
Click to expand...
Click to collapse
Like I said, it was a silly question. I assumed you had tried the obvious, but thought I would chime in, just in case... Hope reflashing the rom fixes it for you!

Strange, I had "Enhanced Roaming Indication" checked in "Sounds" - I unchecked it and I now have a working ringtone. I still don't have individual ringtones working, but at least I can hear the phone ring now

[Q] Notification sounds while in LG 4X HD in silent mode

Since a couple of months I have been running the P880 nightly builds and they have all had the problem below. Currently I am on CM11-20140713-NIGHTLY-p880.
When my phone is in silent mode, you can still hear the notification sounds. It does not matter where the phone is set to vibrate or whether the sound is just turned off (usually selected through holding the power button and selecting one of the silent modes). This only applies to notification sounds, i.e. when the phone rings you cannot hear this.
You can also reproduce this by putting the phone in a silent mode and under Settings->Sound->Notifications selecting any of the sounds. You will be able to hear the sound selected. When I try this on a different type device using the same version of CM11, you cannot hear the notification sounds in silent mode.
Any suggestions?

pilux_han said:
When I try this on a different type device using the same version of CM11, you cannot hear the notification sounds in silent mode.
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Click to collapse
Really? Sounds like a serious issue then. I too encountered this with Hangouts in vibration mode. Also sometimes it's the opposite, notification sounds don't work when not silenced, need to reset volume.

Adam77Root said:
Really? Sounds like a serious issue then. I too encountered this with Hangouts in vibration mode. Also sometimes it's the opposite, notification sounds don't work when not silenced, need to reset volume.
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Click to collapse
It can indeed be quite embarrassing in a meeting
What surprises me a bit is that the basic silent functionality works for phone calls, but not for notifications. I had not expected that to be a device dependent feature.

pilux_han said:
Since a couple of months I have been running the P880 nightly builds and they have all had the problem below. Currently I am on CM11-20140713-NIGHTLY-p880.
When my phone is in silent mode, you can still hear the notification sounds. It does not matter where the phone is set to vibrate or whether the sound is just turned off (usually selected through holding the power button and selecting one of the silent modes). This only applies to notification sounds, i.e. when the phone rings you cannot hear this.
You can also reproduce this by putting the phone in a silent mode and under Settings->Sound->Notifications selecting any of the sounds. You will be able to hear the sound selected. When I try this on a different type device using the same version of CM11, you cannot hear the notification sounds in silent mode.
Any suggestions?
Click to expand...
Click to collapse
I had this problem a while ago. If you look in sound settings, there'll be an option when you press "volumes" saying "silent mode affects notifications". If this isn't ticked, tick it. For me, it was greyed out until I deselected "link ringtone and notifications volumes", so I unchecked that, then checked both. See if that works

creativeusernamea said:
I had this problem a while ago. If you look in sound settings, there'll be an option when you press "volumes" saying "silent mode affects notifications". If this isn't ticked, tick it. For me, it was greyed out until I deselected "link ringtone and notifications volumes", so I unchecked that, then checked both. See if that works
Click to expand...
Click to collapse
That worked. How obscure. Thanks!