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Hello all, I am turning to the Forums since I have spent 5 hours trying to resolve my problem.
Earlier today I installed Kies Mini on my computer in anticipation of the official AT&T Froyo. However, now my computer no longer recognizes my phone at all. It does not show up in the Device Manager, or anywhere.
I tried Uninstalling Kies Mini, Uninstalling the Drivers, Rebooting my phone. etc, etc. But Windows still will not recognize the phone as attached. It worked in the past and I would like for it to work again.
I am currently running Windows 7 64 bit. My Captivate is running Cog 3.4.
Try this:
Uninstall Kies Mini and all Drivers
Reinstall Kies Mini
Once installed turn on USB debugging on your phone and then plug it in, let it install all of the drivers.
Unplug your phone and shut it down
Once shut down activate download mode (hold up and down volume and plug in the USB) again it will install more drivers.
Once this is done unplug your phone, remove the battery and turn it back on, then restart your computer.
Uninstalled Kies Mini, and Samsung Drivers. Reboot
Installed Kies Mini.
Attached Phone to Computer. Nothing.
Also, Tried to Just boot my phone into Recovery Mode. But only boots into Clockwork Recovery. Can't Log into Stock Recovery
Update: Tried hooking up the phone to my XP machine. No Joy. XP did not recognize the device or try to install drivers.
Did you enable debugging?
Sent from my SAMSUNG-SGH-I897 using XDA App
Yes, I placed it in Debug mode. When I plug in my Phone my Title Bar Shows the USB Debugging Android indicating that USB Debugging connected, the USB icon that says Copy files to From Computer. If I click on USB, it gives me the Green Connect Android, then the Orange One. But none of my computers recognize a USB device as connected.
I have tried it with Three different cables. I'm thinking that somehow the phone is not sending some message to Windows saying "Hey, I'm connected"
Did you use the correct drivers for the phone? Can't recall of the top of my head if I can use the standard captivate drivers for windows if your on cognition..
Sent from my SAMSUNG-SGH-I897 using XDA App
I am having this exact same issue - only I updated from JH7 to Official 2.2 (for ****s n giggles) and now pc no longer recognizes phone. Went through the uninstall and reinstall and reboot.... no luck. I've never had this issue before...... ever.
I have tried almost everything i can think of. Anyone have any suggestions?
Sent from my SAMSUNG-SGH-I897 using XDA App
Not in device manager
I have what appears to be a soft brick. I was running the i9000 drivers. I was trying to install the i897. At first Odin recognized my phone and I began to download. The Odin bootloader flash failed. No my computer (Win 7 64 bit) does not even see my phone. Nothing in device manager, not even an unrecognized device.
I can get my phone into download mode. Does anyone have an idea how I can get windows to see me again?
From my experience as long as you are in download mode and have odin opened up it when you connect it, odin should find the phone no problem for you to be able to flash something new to it.
davncari said:
I have what appears to be a soft brick. I was running the i9000 drivers. I was trying to install the i897. At first Odin recognized my phone and I began to download. The Odin bootloader flash failed. No my computer (Win 7 64 bit) does not even see my phone. Nothing in device manager, not even an unrecognized device.
I can get my phone into download mode. Does anyone have an idea how I can get windows to see me again?
Click to expand...
Click to collapse
Have you rebooted the PC? Try to reinstall the drivers again. I had to reinstall the nexus s drivers but I have read some need to reinstall kies to get the drivers to work. Just keep at it. Try other USB ports. My phone wouldn't be recognized for about two weeks with trying everything. I tried new USB cables, drivers and all. Then finally it kind of worked and I went from download mode with a jig to phone!PC and then it took another reboot of the laptop and phone was able to get flashed again via the phone!PC screen. Just keep trying is all I can say.
Sent from My KickAss Captivated CM7 OC'd 1.5Ghz/Undervolted
I have two windows 7 pcs that both recognized my replacement I897UCKB2 phone that I got a little over a week ago. I installed Kies on one of them to upgrade my wife's Cappy to UCKB1. I connected my phone and saw an error that it wasn't recognized. I have uninstalled KIES, the drivers, rebooted, cleaned out Samsung registry entries, rebooted (many times), tried different ports (including on the back), etc - no dice. I tried the other pc which hasn't had any changes and that doesn't recognize it either.
I know the cable is good because my wife's UCKB2 (was replaced as well) is seen no problem using the same cable and computer.
I have tried with my phone in debug and not - mass storage, KIES, ask on connection - etc. I did previously root the phone with SuperOneClick on this build. I was about to flash a custom ROM tonight after waiting a bit but now I can't get any computer to see it although the phone does start charging. I haven't yet tried linux and heimdall but that is about the only thing I can think of at this point.
I started wondering if Kies somehow caused a problem on the phone - maybe because it was rooted? I tried restoring CWM since I have Titanium backup working and busybox, etc. In CWM I tried "reboot into recovery" and then I see the original 3e recovery. I tried "reinstall packages" and it fails the signature verification. I have flashed ROMs many times in the past and have never been "stuck" like this... Any ideas?
I would try flashing the original stock eclair, there is an odin one click around that will do it... "I897UCJF6-final-OCD-REV0.exe". Then try kies mini.
crt60 said:
I would try flashing the original stock eclair, there is an odin one click around that will do it... "I897UCJF6-final-OCD-REV0.exe". Then try kies mini.
Click to expand...
Click to collapse
Thanks but that is the ODIN I have always used in the past. It doesn't even see the phone when I connect it though. The phone will start charging but windows doesn't recognize that I connected it.
RichMD said:
Thanks but that is the ODIN I have always used in the past. It doesn't even see the phone when I connect it though. The phone will start charging but windows doesn't recognize that I connected it.
Click to expand...
Click to collapse
I had a friend who had that problem. When he plugged his phone into his computer, the phone would start charging but Windows wouldn't even play a notification sound to show the phone was plugged in. He couldn't access USB storage mode or anything. He called Samsung and was told his phone would need to be reflashed. His three button combo didn't work, so we bought a jig on eBay. We could get the phone into download mode that way...but Windows still/I] wouldn't recognize it. He called Samsung again and they replaced it under warranty, without any hassle.
Well, are you sure that you have your usb drivers installed correctly? Have you tried seeing if adb is recognizing the phone? Also, make sure that it is plugged in on all sides on the phone end of the the USB (sometimes the phone charges when it is plugged but unless you plug it in all the way, the computer won't recognize it)
try those...
pwneman said:
Well, are you sure that you have your usb drivers installed correctly? Have you tried seeing if adb is recognizing the phone? Also, make sure that it is plugged in on all sides on the phone end of the the USB (sometimes the phone charges when it is plugged but unless you plug it in all the way, the computer won't recognize it)
try those...
Click to expand...
Click to collapse
Thanks for the replies. I know the USB drivers are good because I can easily mount USB storage on my wife's captivate - same exact I897UCKB2 build with the same cable. Additionally, a second pc won't see my phone even though it did before. I have tried at least 6 different ports numerous times. I am thinking I need a replacement.
My question now is that it is rooted with busybox, etc and I can't use an unroot program from a PC. Will a factory reset under settings (not CWM) erase all traces of root?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Hi,
I was using F1 V6 ROM on JVK for some time (flashed it with no problems using Odin and Clockwork). After some time, it started to crash more often. I triend V7 but it was even worse so I got back to V6. The only problem was often restarts and sometimes slow operation.
Yesterday I decided to switch to Cyanogen to give it a try. I did it without flashing from scratch. I just used Cyanogen 7.1 installation through Clockwork. It seemed OK untill I tried to connect my phone to PC via USB. I couldn't get any response from PC (not even a sound indicating that something was connected to USB) or Phone (no mount USB screen).
So I was able to charge my phone through USB but not to connect it to PC (tried 2 PCs, different cables, different ports). It doesn't seem like driver problem (no sign of connecting phone to PC, nothing).
I thought that it might be some problem with Cyanogen ROM. So I tried to go back to F1 V6 (wipe) through Clockwork. After doing it, I got boot loop but still showing the logo of Cyanogen (not SGSII from F1). Having no USB connection and being unable to start the phone, I tried to do recovery (I had a backup of F1 V6 from the moment before installing Cyanogen. That didn't go well either. The process stopped and left me with Samsung Galaxy S logo (no boot loop - just hanging there). I cant get into recovery mode anymore. I can only get to download mode.
So the status right now is:
Download mode - OK
USB - can't get phone to connect with PC (no signs of connection so probably not a driver problem but maybe? I tried reinstalling kies, drivers, running Odin, no sign of connected phone, USBDeview shows no Samsung or Kies or Android drivers in my system right now).
Hanging on the Samsung Galaxy S screen.
Did anyone had similar situation?
What do you advice? Any idea on a atest checking if USB hardware is fine?
Was it possible to break USB hardware or driver in phone by installing Cyanogen 7.1 on F1 V6 SGS2?
Any help would be appreciated.
Thanks
kaminkac said:
Hi,
I was using F1 V6 ROM on JVK for some time (flashed it with no problems using Odin and Clockwork). After some time, it started to crash more often. I triend V7 but it was even worse so I got back to V6. The only problem was often restarts and sometimes slow operation.
Yesterday I decided to switch to Cyanogen to give it a try. I did it without flashing from scratch. I just used Cyanogen 7.1 installation through Clockwork. It seemed OK untill I tried to connect my phone to PC via USB. I couldn't get any response from PC (not even a sound indicating that something was connected to USB) or Phone (no mount USB screen).
So I was able to charge my phone through USB but not to connect it to PC (tried 2 PCs, different cables, different ports). It doesn't seem like driver problem (no sign of connecting phone to PC, nothing).
I thought that it might be some problem with Cyanogen ROM. So I tried to go back to F1 V6 (wipe) through Clockwork. After doing it, I got boot loop but still showing the logo of Cyanogen (not SGSII from F1). Having no USB connection and being unable to start the phone, I tried to do recovery (I had a backup of F1 V6 from the moment before installing Cyanogen. That didn't go well either. The process stopped and left me with Samsung Galaxy S logo (no boot loop - just hanging there). I cant get into recovery mode anymore. I can only get to download mode.
So the status right now is:
Download mode - OK
USB - can't get phone to connect with PC (no signs of connection so probably not a driver problem but maybe? I tried reinstalling kies, drivers, running Odin, no sign of connected phone, USBDeview shows no Samsung or Kies or Android drivers in my system right now).
Hanging on the Samsung Galaxy S screen.
Did anyone had similar situation?
What do you advice? Any idea on a atest checking if USB hardware is fine?
Was it possible to break USB hardware or driver in phone by installing Cyanogen 7.1 on F1 V6 SGS2?
Any help would be appreciated.
Thanks
Click to expand...
Click to collapse
Cyanogen uses a different file system, so to get it back to a Sammy ROM you need to flash it with Odin. and cyanogen doesn't use the Sammy driver for connecting to the PC. download nexus s drivers from the Android SDK and install it.
Sent from my GT-I9000 using xda premium
OK, so how do I install these drivers when my PC can't see that I have my phone connected to USB port? There is no driver error. After connection nothing happens.
Is there a way to install these drivers on Windows 7 without actually having sgs listed on device list?
any help with that?
kaminkac said:
OK, so how do I install these drivers when my PC can't see that I have my phone connected to USB port? There is no driver error. After connection nothing happens.
Is there a way to install these drivers on Windows 7 without actually having sgs listed on device list?
any help with that?
Click to expand...
Click to collapse
Get your phone into download mode (volume down + home + power) and see if windows lists it then.
Sent from my GT-I9000 using xda premium
Thanks but it does not.
No sign of connecting phone to PC.
any ideas?
kaminkac said:
Thanks but it does not.
No sign of connecting phone to PC.
any ideas?
Click to expand...
Click to collapse
Reflash the CM7 Rom, and see if it shows up in device manager. Do you get an option on CM to share disc drives with usb plugged to the computer?
Oh, and if you have KIES installed, try remove it and remove the driver pack too (i know it affects ODIN's ability to see the phone).
Solved
Thanks for help.
I got different cable (third) and different (third) PC and somehow it worked - PC noticed connection of SGS in download mode and than it was easy.
I installed clean JVT, than CF-Root and CM 7.1 + google apps.
It seems to work fine for now.
Please close this thread.
Cheers
Okay a little backstory:
I was on an early version of CM9 but as i am selling the phone i decided to put a more stable version of it on there and downloaded CM7 -stable.
I flashed this in CWM and it worked fine.
I gave it a quick test and noticed all the google apps were missing, most importantly the market. So i booted into recovery and realised i had forgotten to put the zip on the SD card.
I then went into mounts and mounted USB, nothing happened...
From that point onwards the phone would not talk to the PC. even if i booted up into the phone, it would just show it as charging. I could not find any options in the menus for USB options.
After some extensive reading, i tried a few things, none of them had worked. I found a post mentioning some kernels have issues with USB, so i downloaded the recommended one and flashed it in CWM.
After rebooting, CWM was now orange and not blue and the option to flash from external card has gone.
I have also done some digging and there is a good posibility that the kernal that i flashed was for the GT I9000 (which is the american one, right?)
So as it is at the moment:-
I can get into CWM.
I can get into download mode through the 3 button combo.
I can get into download mode using home made jig.
I can boot the phone, but it boot loops.
I can not get the phone to be detected on the pc.
Things i have checked:
Cable will connect other phones.
Tried different cable to be sure.
Phone used to be detected, but downloaded drivers through kies again to be sure.
Closed Kies using task manager.
Nothing is coming up in network connections in device manager when phone is connected.
I'm out of ideas now, so £10 PayPal donation for anyone that comes up with the solution to fix it
If i can get it detected, i can use Odin to flash what i want.
Sounds like a drivers problem. You may need the 'Google driver' developer.android.com/sdk/win-usb.html
When I had bootloops when I first installed CM9 I used heimdall to flash a the stock CM9 kernel. This gave me back CWM.
heimdall flash --kernel 'kernel.zip'
In the commandline.
Thanks for that,
I already had the Google USB drivers from when i installed the SDK to make some apps.
So i then gave Heimdall a try (Graphical Version), it seemed to suffer the same problem.
Reporting "Failed to detect compatible download-mode device."
I seem to remember the GUI saying I didn't have the correct drivers and it downloaded them for me.
The other thing worth a try is changing the USB port and reinstalling the correct drivers on that port.
I've not seen anything like that, it has not asked me for any drivers.
It's like the phone is not connected at all. nothing will detect it, i have even tried it on another PC.
Sorry, I'm not sure what you mean by installing on a port.
Well sometimes changing USB port will allow you to install new drivers. Although if you've tried it in another computer and it doesn't work then changing port may not help.
Does the phone appear in device manager when it's connected and in download mode?
Nope. Not coming up at all in the device manager. It didn't when it was booting fine. And it still doesn't in download mode. :-( I'm thinking the usb connector on the phone might be faulty.
But it was working up until trying to mount the USB in CWM
Sent from my GT-N7000 using XDA App
I don't suppose you have access to a Linux PC do you? Windows USB drivers are notoriously sucky. If you could plug it into a Linux PC and type 'lsusb' at a command line, that would at least show you that the device is really there.
I think I have a spare pc kicking around that I could use. I'll give it a go when I get home tonight.
Sent from my GT-N7000 using XDA App
Remove all the drivers completely from device manager for Samsung, then install fresh drivers and connect the cable when in download mode, hopefully it will recognize it
Are you sure the connector is clean? e.g. maybe there's dust in it.
I had that problem once, the connector was full of fabric fibers from some coat's pocket I had the phone in.
Suggestion 1 (Linux): I installed ubuntu, did not detected anything to even install any drivers. Detected my new phone fine.
Suggestion 2 (Uninstall drivers from device manager): I could not find any drivers named with the name Samsung in there.
Suggestion 3 (Clean port): I have some compressed air that i sprayed inside, it does look pretty clean and will continue to charge but still not connection on the pc.
To install the drivers for heimdall you have to run zdiag from inside the driver folder. Had to do this earlier on, the phone the other appeared as something other than Samsung composite usb or whatever it normally says
I tried this, and it displayed 9 devices after selecting show all. I seemed to recognise all of the items in the menu.
To be sure, I then disconnected the phone and re ran it to see if one of the items were missing, but it was the same number.
I too had problem with the usb connection on my i9000, and I was pretty sure my usb connector on the phone is somewhat damaged since it sometimes can only go to charging mode without being detected by my pc as a usb device. CWM instal is fine but ODIN can only detect the phone without able to flash the rom to the phone. The flashing will always stuck at the message "Setting Up Connection", I waited for 15 minutes and the flashing will eventually died. I retry the odin flash for 40 to 50 times and eventually the flashing will go through one time. Tried heidmall command line and the result is the same.
I have problem with Odin in the past. I bought a new laptop, running Win7 64 bit. Installed Samsung Kies to install the correct USB drivers for the phone. Then made sure that Kies wasn't running in the background. So tried using Odin. Odin was detecting the phone, but it was hanging at initialising connection. Odin was working fine on my old laptop running Win7 32bit. Long story short, I was having a few issues with my new laptop, reinstalled Win7 64bit, now Odin is working fine, have flashed the phone a few times using the new computer.
After flashing which kernel you started facing this problem?
Wipe ur phone,re-flash CM7(flash the nightly 181,it's completely stable),uninstall KIES,uninstall old usb drivers,install these usb drivers http://forum.xda-developers.com/showthread.php?t=961956 ,check that USB storage mode is set as Mass Storage and then connect your phone. Also try enabling/disabling USB debugging
lovedonator said:
After flashing which kernel you started facing this problem?
Wipe ur phone,re-flash CM7(flash the nightly 181,it's completely stable),uninstall KIES,uninstall old usb drivers,install these usb drivers http://forum.xda-developers.com/showthread.php?t=961956 ,check that USB storage mode is set as Mass Storage and then connect your phone. Also try enabling/disabling USB debugging
Click to expand...
Click to collapse
The point at which i could no longer mount the USB was when i selected "mount usb" from CWM. I later installed a new kernal which downgraded my CWM, removing the install from external SD option.
So I cant flash a re-flash a rom unless i can it onto the phone which without the USB working is near impossible.
Xyis said:
The point at which i could no longer mount the USB was when i selected "mount usb" from CWM. I later installed a new kernal which downgraded my CWM, removing the install from external SD option.
So I cant flash a re-flash a rom unless i can it onto the phone which without the USB working is near impossible.
Click to expand...
Click to collapse
You can directly download the ROM on your internal sd using dolphin browser or opera mobile
I can't do that either as the phone is currently boot looping.
Sent from my GT-N7000 using XDA App
I'm trying to root my friend's Rogers Captivate i896 using Odin but can't get the computer to recognize the device. I tried installing the drivers mentioned throughout other threads. I've tried uninstalling Keis, uninstalling the drivers, connecting to different USB ports, tried several computers/laptops running XP & Win7, tried USB desbugging on/off, tried "mass storage/kies firmware update/ask when connected."
He got the phone with Eclair and when it became available he then updated to Froyo through Keis. Ever since that update he hasn't been able to get any computer to recognize the phone. When I root my sgs i9000 I did have an issue with "mtp application error" that ended up being a missing driver but with this i896 model I've tried several different drivers and still nothing.
I can't root if the Odin can't 'see' it, or is there another way? Any others out there that have had success? Any help is much appreciated.
First of all, you don't use Odin to root it. Odin won't see it when the phone is on; only in download mode. You will just need SuperOneClick in order to root.
It is also unclear whether you are trying to say that Windows won't recognize it, or just Odin
Sent from my ICS Samsung Captivate
Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?
I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.
retrolab said:
Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?
I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.
Click to expand...
Click to collapse
Sure, you can use Odin/Heimdall to flash any stock firmware, but it's not going to help you if the phone can't be recognized. It sounds like something is physically malfunctioning. Are you using the USB cable that came with the phone? I suspect that either the cable or USB port is malfunctioning.
I thought the same thing but I am using the cable that came with the phone and I tried different ports. I also tried different laptops running different versions of windows. So strange. Ah well thanks for the help.
I had a similar problem with my captivate before I changed the ROM, but only on one particularly stubborn computer. I ended up having to go through this process to get my phone to connect:
- Uninstall the USB driver
- Reboot computer
- Connect phone with debugging off
- Install USB driver
- Reboot computer
- Connect phone with debugging on.
After that, it worked just fine in whatever mode I wanted.
You may have already tried that process, but if not I hope it helps.