[Q] SIM Card Crash - Captivate Q&A, Help & Troubleshooting

So I recently purchased the Samsung Captivate to use with my AT&T GoPhone plan, but every time I boot up the phone, I get a message that says
SIM card crash
Check your SIM card or
contact customer care.
The SIM card works in other phones just fine, so it has to be a problem with this phone. I tried unlocking it, but that hasn't helped, and other carrier SIM cards work.
Any suggestions?

lightninman said:
So I recently purchased the Samsung Captivate to use with my AT&T GoPhone plan, but every time I boot up the phone, I get a message that says
SIM card crash
Check your SIM card or
contact customer care.
The SIM card works in other phones just fine, so it has to be a problem with this phone. I tried unlocking it, but that hasn't helped, and other carrier SIM cards work.
Any suggestions?
Click to expand...
Click to collapse
I met the same problem. Any suggestion?
Thanks !

That sim card is not compatible with the captivate.

Related

HELP! SIM card not reading!!!

i just got the Galaxy S and i put the SIM card in but i get nothing! its like the SIM card isnt even in the phone i have the GSM version and my Carrier is GSM too Help me Please!
no need to be surprised.
it IS POSSIBLE that the SIM card you have is NOT compatible with the phone, why?
Because i exactly found this issue with another phone, but if i put another SIM card from any other cell phone company into it, then it works fine.
You might need to find a newer or older version of the SIM card from your cell phone provider
you can also ask friends / family to let you try their SIM card on your SGS to see if those reads fine

Invalid Sim error on T-Mobile HD7 with Tmobile Sim card

Hey guys
I have a tmobile hd 7 here
it had an atnt sim card, and worked, the phone was unlocked
as soon as i put an active tmobile card it gave the invalid sim error.
So i researched and decided to replace the sim tray.
Got the new sim tray over a month later and the problem didn't go away.
Did a factory reset, still nothing.
This is a tmobile phone, so any idea why this is happening?
krazyq said:
Hey guys
I have a tmobile hd 7 here
it had an atnt sim card, and worked, the phone was unlocked
as soon as i put an active tmobile card it gave the invalid sim error.
So i researched and decided to replace the sim tray.
Got the new sim tray over a month later and the problem didn't go away.
Did a factory reset, still nothing.
This is a tmobile phone, so any idea why this is happening?
Click to expand...
Click to collapse
Maybe it's your sim card problem.
Ttblondey said:
Maybe it's your sim card problem.
Click to expand...
Click to collapse
That was the first thing I tried. I wouldn't have ordered a new SIM tray without testing that first...

[Q] Does not recognise sim card

I was overseas travelling and used some different sim cards no problem. But on return, I put my original sim card in, and the xperia z says "sim card inserted, restarting" and restarts, only to display the "no sim card" icon. I've tried a lot of things, and got a new sim card from my carrier because I thought that one might have been broke because I didn't use it in a while, but the new one has the same problem.
I really hope it's not a hardware issue, the phone is older than 1yr, and I didn't buy it in this country. I suspect that it might not be, since it was working fine until I swapped sim cards. Could this be a firmware issue? Any suggestions?
[Edit] It might be worth mentioning that I did a firmware upgrade while overseas without my original sim in.

Please help, No Sim Card/Emergency Calls only

Any advice would be greatly appreciated. I have searched and could not find an answer to my issue. I purchased a T-mobile variant Galaxy S6 it was stuck on the Samsung logo but I only paid $100 so I figured worst case scenario sell it for parts. I managed to get it to boot everything works except cellular service. If I remove the Sim it says "Sim Card Removed" Restart. After restart it goes immediately to No Sim Card . I insert the Sim and it says "Sim card Detected" Restart. After Restart No Sim Card???? Checked IMEI its clean, flashed stock via Odin, pulled what little hair I had left out. Any words of wisdom? Thank you in advance for your time. forgot to add no mobile networks option at all in settings?
Does the SIM card work in another phone?
yes sim card works in other phones
Could be why you paid $100 for it. If your SIM works in another phone then there is a issue with the S6 being able to read your SIM. Have a friend with T-MOBILE? Try their SIM card. You might have a picky SIM.
of coarse it's why I paid a $100 for it, no matter what I can get my money back out of it but I was hoping to be able to fix it. Tried several sim cards same thing it recognizes the card restarts no sim card. I was thinking it might be the sim card reader itself but the fact that there's no Mobile networks in settings makes me think it's software related? Oh well I guess parts on ebay here I come. Anyone need a new display LoL
Same issue
Hi there. I have exactly the same issue with an O2 unlocked S6. I used my Ee sim on it till two weeks ago when suddenly i lost all network capacity (same as you). Previously i flashed an unbranded stock firmware in order to get rid of the o2 logo (may seem stupid but that was what i did). After 2 weeks of normal use with the new rom suddenaly i couldn't give/receive calls /texts. Since, i tried wiping, flashing, advanced wiping etc but same issue. Any advice is more than appreciated.

No sim card inserted

I have a galaxy s6 for tmobile. I have been using it fine for a while but the other day it gave me an error saying no sim card is inserted. I had a spare sim card and tried that one with no luck. I tried both sim cards in a different phone and worked with no problem. I have read about people dropping the phone and having sim card issues but thats not the case phone was not dropped. I noticed the sim card issue when i took it out my pocket to send a message and was not able to. the only thing i can think of is the sim card reader is shot some how?
I was wondering if there any other options for me to check before i go and get a new sim reader soldered in?
thanks in advance

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