[Q] phone not recognizing its plugged in to my computer - Hero CDMA Q&A, Help & Troubleshooting

my rooted htc hero with the stock sprint rom doesnt recognize that its plugged into my computer. when i go to settings>about phone>battery , it say that its charging through ac. now i cant figure out how to unroot. anyone have any ideas ?

You probably have it set to charge only when plugged into a pc.
Sent from my CDMA Hero. I got some hot Froyo on Hero action here!

You probably somehow set the default to "charge only". Clear your defaults, and when you plug it in, it SHOULD recognize and pull up a menu. If that doesnt work, enable USB debugining and reboot.
Sent from my HERO200 using XDA App

I am currently having the same issue. I am running Froyo 2.2 Cmd 6 extreme Blue Oct 4 release. I am unable to do anything but charge my hero when I connect to my computer. I have tried using multiple usb cords including the cable provided by htc, as some post have recomended, and tried connecting to my Windows Xp, Vista and Ubuntu 10.10 system but have found no success. I've tried doing a data wipe in the recovery screen as well as messing with the various setting inside Android, debugging mode etc. I am unable to go back to stock 2.1 because I am unable to connect to my computer and use the official updater. Please help I don't have any idea were to go from here.
-Thanks ahead of time, and if your ever in the San Fransisco bay area I owe you a beer

free money
cjackxiii said:
-Thanks ahead of time, and if your ever in the San Fransisco bay area I owe you a beer
Click to expand...
Click to collapse
you already have the next million dollar idea: online beer exchange

Related

Mount issue

Hey peeps, My hero has been acting up for the last couple days and the weird thing about it is that I have not done anything new to it. I wanted to flash the new fresh rom and when I connected the phone via usb to my laptop it just charges. The phone does not get recognized by the laptop nor does it ask me if I want to mount the drive. I am running windows 7 and the phone would mount without a problem previously. Any help will be appreciated.
Thanks
If you want to browse your sdcard then pull down the notification bar and select charge only. It will then let you then mount the card and there should be an option at the bottom to always do it or not. Unchecked it.
. It sounds like charge only is set to default. If you are using adb then you have to have it set to charge only.
-------------------------------------
Sent via the XDA Tapatalk App
I wish that was the issue its set to ask me what I want to do which is charge only, htc sync, mount disk drive, or internet sharing. The problem is when I pull down the notification bar there is nothing there only my task panel. It use to ask me to pick an option. Now all of a sudden it doesn't.
What in the Hell is going on here?
lol. That my hero isnt recognized by any pc in my house. It only chrages when connected through the usb cable to a pc. I have tried numerous cables to no avail. I do not have a clue of what can be going on with it. This just happened from one day to another.
Yes, but why two threads about it? We gave you answers in the other thread. If they didn't work, that's fine. Come back and ask again... but do it in the same thread.
Now... did those things not work? What did you try? How did you go about it? Help us help you...
oh ok im sorry about that. this one should be closed. again i am sorry.
No worries. My rule of thumb, by the way, is to put my questions where I think they go and then let the mode move them if they so desire.

[Q] Help : Advice or Instructions Needed Bad : USB Port Dead

I got up this morning and decided to sync some music over to my captivate. I was surprised when I started getting errors that the device was not recognized. After four hours of trying to get the phone to sync I put it back to as vanilla as I could and brought it to ATT. After trying a new cable and just about everything else the phone has been declared to be defective. My problem is how do I get this phone back to original without a usb connection. The phone is not recognized by Odin, ADB or anything else so as far as my knowledge goes I am out of ideas. The phone works fine other wise but I thought some of the brightest on here might be able to help. Any ideas guys?
Try a different USB port.
Mine only works in the back USB ports, but won't do **** in the front ones.
I probably should have been a little more clear. The port is defective on the phone. They can't even communicate with the phone at the AT&T store through the usb port with some reader. I am trying to get the phone back to resembling stock before i send it back for warranty.
Sent from my SAMSUNG-SGH-I897 using XDA App
Try downloading adbwireless from the market. It will allow you to use adb without a wired connection.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have Windows 7 64x bit, and sometimes my connections seem dead, and I just uninstall and reinstall the drivers.
ADB wireless seems like your best bet right now
Thanks. Gave that a shot and I can connect to the phone. Now all I need to do is find the att apps.
try a factory reset and see if it recognizes your phone .
rsohne said:
I got up this morning and decided to sync some music over to my captivate. I was surprised when I started getting errors that the device was not recognized. After four hours of trying to get the phone to sync I put it back to as vanilla as I could and brought it to ATT. After trying a new cable and just about everything else the phone has been declared to be defective. My problem is how do I get this phone back to original without a usb connection. The phone is not recognized by Odin, ADB or anything else so as far as my knowledge goes I am out of ideas. The phone works fine other wise but I thought some of the brightest on here might be able to help. Any ideas guys?
Click to expand...
Click to collapse
Have you tried it on another computer?

[Q] Help!!! Hi guys, I've had a look around the net and asked on other forums

Hi guys, I've had a look around the net and asked on other forums, but can't seem to find the answer to my problems, so someone recommended here.
Apologies, if this has already been covered, but I did have a search and couldn't find what I was looking for.
I think I have two problems, don't know if they are related, but don't think so.
Problem 1:
Got the Galaxy S for my daughter for Christmas. She has never been able to log in to the android marketplace. She was using the her google log in which wasn't a gmail account. Today I signed her up a gmail account, and tried again and got the following error message:
You don't have a network connection.
This could be a temporary problem or your phone may not be provisioned for data services. Please try again when connected to a mobile network, or connect to a wi-fi network. If the problem continues, call customer care.
Click to expand...
Click to collapse
The phone is definitely connected the net by wi-fi, which I have proved to be working correctly.
Problem 2:
To try and solve problem 1, I thought I would see if the firmware was up-to-date, however, I can't get the phone to connect to Kies. I have tried on two different laptops, one running Vista and one Windows 7. It seems to be saying it's some kind of driver problem. I have clicked on install drivers on Kies, but it makes no difference.
I have made sure the phone is selected Kies. I have also tried selecting mass storage and connecting through My Computer, but still it doesn't recognise the phone.
I believe the phone's firmware is out of date, as it is 2.1 update 1 and I believe 2.2 is available.
Apologies for the long post, can anybody help me to get Kies and marketplace working?
I am not interested in jailbreaking the phone, as it's for my daughter.
The phone is a contract phone, in the UK with orange. I have made sure orange safe guard is not active.
Thanks in advance, if you need anymore infor, i will try and supply it.
Any idea's?
Bump.
Can anybody help or is the best option to try a factory restore / take it back to the shop?
Well there is alot of tread that explain how you connect to kies.
If you can use internet then it should work.
Have you try to power of the phone and wait 5 minutes and then power it on?
**DamianGTO Steam kernel. 350MB Ram. 500HZ. ext2/jfs . js3 base**
I have got the market place working by doing a factory restore, but for the life of me, I can't get the phoned connected to Kies to do a firmware update.
I have tried on 4 different laptops.
1. Windows 7 Home Premium 64 bit.
2. Windows 7 Home Basic.
3. Windows Vista.
4. Windows XP.
and I can't get it to connect on any of them.
I have tried un-installing and re-installing Kies. I have tried using different usb wires and ports. Phone charges by usb when plugged in.
I have tried connecting the phone in both Kies mode and Mass Storage mode.
The error I keep getting seems to be a driver error:
Device Driver software was not successfully installed.
Please consult your device manufacturer for assistance in getting this device installed.
Bluetooth peripheral device - Driver not found
Click to expand...
Click to collapse
Looks like I'll need to take the phone back or ring Samsung.
just try to reconnect it
astralmaze05 said:
just try to reconnect it
Click to expand...
Click to collapse
Never thought of that.
p-2-b-a-a said:
Never thought of that.
Click to expand...
Click to collapse
tell me if that trick works
Are you using a USB hub? If so don't . Plug it straight into the rear USB of your computer.
Do you have Bluetooth active? Turn it off.
Are you using any other Home than the one it came with (the screen you see when you first turn it on)? Go back to the stock TW Launcher
In the Kies Tools menu click on Install Driver and then try again after it's finished.
Finally if it is still not connecting leave it plugged in and go into device manager. If the drivers show up there they should be listed as Samsung i9000 if I remember then right click and un-install drivers then unplug phone and plug it back in after a few moments.
Also use the cabel that did come with.the phone.
**DamianGTO Steam kernel. 350MB Ram. 500HZ. ext2/jfs . js3 base**

[Q] My Phone Is Not Detected By Computer

ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables
Try a new usb cable.
-----
Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!
usb cable
i have also tried many new usb cables... sorry i forgot to mention that.
Can you try a different computer? Trying to identify if it's a computer problem or a phone problem.
i dotn really have the option of using another computer... i think it is the computer but i am not sure.
Plug another device into the computer. 1 that is known to work. If that does not work you will need to uninstall your usb drivers and reinstall them with no devices attached.
For more information google hardware manager usb.
If this doesn't solve your issue it would either b a virus or hardware failure. If your phone charges fine I seriously doubt it is your phone that is the problem.
I almost forgot. The android usb drivers have been updated since the last release of windows. I would look into this as well.
Sent from my HTC Magic using Tapatalk
Do you have Sync installed?
gutrenchladd said:
ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables
Click to expand...
Click to collapse
Make sure you have compatible and up-to-date USB Drivers. Another thing, make sure you have HTC Sync installed.
Check the permissions on the computer with USB Ports.
The phone might be bad. I had this problem and Sprint replaced the phone
Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App
argonzal said:
Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Please try the suggestions made earlier and either deny or confirm the facts.
- Posted via mobile
ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.
gutrenchladd said:
ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.
Click to expand...
Click to collapse
You need to go to the 'device tree' in device manager this is the default and only view on windows xp. You are looking for usb root port or .... well hold on ill find it. Im assuming vista here?
It doesn't say it in the article but from my experience sometimes it can be selective about which devices it will allow to connect.
Unplug your device now.
Removing the drivers and re-installing them erases all the current configurations. Yes your computer remembers everything you have ever plugged into those ports until this point ↓
http://support.microsoft.com/kb/817900
I hope you remember to google for the latest android usb driver before you plug it back in!
If you didn't just go through the steps again at the microsoft site. Reopen the new drivers From android project Then plug your device in. Keep me posted.
Oh and you cant 'Revert your phone to stock' unless you made a backup of the stock rom before you flashed it. Well you could also have another copy of the same phone lying around... And even then when they send the device to hardware quality labs they're forensic equipment will tell that the locks have been snapped. Your phone might come back with a bill.
↑ Things of this nature are usually against customer service policies but in today's economy nothing would surprise me.
I hope you're not panicking! If you couldn't tell I have run into this problem more than once over the years, so the odds that your phone is jacked up are slim to none £
- Posted via mobile
you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.
Lol. No comment ;D
- Posted via mobile
You can always try the android drivers in my post on how to install adb. Its in the hero dev section. I made that thread because some users were having trouble installing the htc drivers. As usual I'm mobile so I can't link you but you should find it no problem. Hope it helps good luck
Yea it's me again with the
" Modified Hero"
gutrenchladd said:
you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.
Click to expand...
Click to collapse
Yes you can revert your phone to stock, don't worry. Just download the RUU from Sprint or HTC's website and run it with your phone plugged in. If you ever can get it to recognize it anyway, lol.

PC will NOT recognize Droid 3! HELP!!!

I made a thread recently about my phone not connecting to the computer but no one seemed to be able to help. Well I have still have the same problem and I am hoping SOMEONE can help me! Below I have listed everything I have tried, btw I am not a noob at this stuff. My phone connected fine before and now it will not.
I have tried:
Reinstalling drivers
Using the STOCK cord that came with my D3
Restarting phone, and computer multiple times
Going into AP Fastboot mode
Using differernt USB ports
Using different computers
Nothing seems to work. Unless someone knows how to get a free replacement from verizon/online I need to go back to stock and unroot so I can get a replacement so I can actually use my USB. A stock backup would be good too, as I can download it from my phone/put it on through my SD Card. Any help would be GREATLY appreciated!!!
P.S- I don't mind having to pay for a replacement, however, I pay for the full insurance and I think it is bs that I have to pay a deductible at least for the first time.
Thanks in advanced,
Andy
ajgates92 said:
I made a thread recently about my phone not connecting to the computer but no one seemed to be able to help. Well I have still have the same problem and I am hoping SOMEONE can help me! Below I have listed everything I have tried, btw I am not a noob at this stuff. My phone connected fine before and now it will not.
I have tried:
Reinstalling drivers
Using the STOCK cord that came with my D3
Restarting phone, and computer multiple times
Going into AP Fastboot mode
Using differernt USB ports
Using different computers
Nothing seems to work. Unless someone knows how to get a free replacement from verizon/online I need to go back to stock and unroot so I can get a replacement so I can actually use my USB. A stock backup would be good too, as I can download it from my phone/put it on through my SD Card. Any help would be GREATLY appreciated!!!
P.S- I don't mind having to pay for a replacement, however, I pay for the full insurance and I think it is bs that I have to pay a deductible at least for the first time.
Thanks in advanced,
Andy
Click to expand...
Click to collapse
This always seemed to work for me when my cable didn't work - plug in the cable, and lightly push down to help the contacts connect (DO NOT BEND THE CORD OR BREAK THE USB JACK)
Sent from my DROID3 using XDA App

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