[Q] Power/Sleep Button not functioning - Nexus One Q&A, Help & Troubleshooting

For the past few weeks my power button has become less and less responsive.
I think this is a known issue. My question is, if I call HTC for a warranty replacement, will me having rooted my phone affect whether or not they will replace it? It is obviously a hardware issue, so I'm assuming I'll have no trouble.
I just wanted to ask someone with experience before I go ahead and make the swap.
Thank you!

Shouldn't have any trouble. Call them and ask for a swap.

In the mean time, i have found that the very right side of the button seems to be the most responsive. So i press there and it works 90% of the time.

Unfortunantly the entire button has stopped working.
I talked to a very friendly HTC rep. They have a Nexus One division that only speaks with Nexus owners. 7 days a week too! Great service eh? Probably because it's now a dev phone, so they want to help them out as best as they can.
Anyways, a new one is on it's way here, AS WELL as a new battery. The agent on the phone enjoyed talking to me, and asked if I needed a new one. She reassured me I wouldn't have to send in my old one. That means I'll have a spare!
So just a helpful tip to anyone, if you have your warranty still, you can call in and say you have a battery that isnt holding charge and they'll send you a new one right away! Spare for free! Not exactly ethical, but it's just here for information purposes.
I'm wondering if they'll do the same for my headphones.. I lost them. Maybe I can say one of the speakers blew out and receive a new pair? Who knows.
My new Nexus is on it's way though and I'm ready to have a funtioning power button! That tiny bit of dust under the screen also wont be missed.
I plan on formatting the phone and reinstalling the original recovery image and stock roms! I used the swap method as well, so I don't need to be without a phone at all!

Related

AT&T Exchanges - Your Nightmare Stories!

Unemployed, in the middle of a job search, and my Tilt succumbs to the RLoD. Yay!
Looks like the only solution is to obtain a replacement phone from AT&T. As a flash-aholic (thanks, Dutty ), I'm really wondering about their replacement policy, as some have mentioned that they'll bill your account for the replacement phone in some cases. (I obviously refuse to pay for a replacement phone when mine is dead after only three months... much less pay full price for a refurb!)
It's been determined that this problem is NOT isolated to reflashed phones; since stock ROMs succumb to it as well, my flashing has nothing to do with the problem. Obviously, I can't flash back to the original ROM because the phone is a brick. However, because it's a brick, they won't know I've flashed a custom ROM until they repair it somehow.
So is the charge billed to my account only as long as it takes for me to return the broken phone? Is it only billed if I fail to return the broken phone? Will it show up down the road when they realize I loaded a custom ROM? (Again - unemployed, so can't afford to pay for another phone anyway.)
Finally, and most importantly - has anyone with the RLoD (or any other phone issue) returned a custom ROM-loaded phone to AT&T? If so, what was your experience?
Thanks so much - using my old Sony Ericsson Z500a for the past week has been ridiculous, and I really want to know if I can make the call to AT&T or not...
ok, well first of all pay attention to the warnings... 3 months old or not when you flashed the different spl, or cooked rom you voided the warranty.. yes the phone could be defective, but any manufacturer can refuse repairs or charge you for the repairs since it was flashed with a non htc/att rom..
As far as the return process... its an advanced type rma in 99% of the cases meaning they will ship you a refurbed unit with the materials needed to ship yours back... if they dont recieve your defective phone within so many days they will charge your account for the replacement(this is to prevent fraud, obviously). I have also heard in some rare cases where people were charged for the replacement after the repair facility notified of an unapproved rom/bootloader on the phone. and in some cases people get away with it...
so its 50/50 shot... i would do everything possible to return it to a stock bootloader and rom before sending back (which in your case you might just have to roll the dice..)
ive exchange many phones and i dont flash to stock roms and ive never had a issue
I was in the exact same position as you about a month ago. I got the RLOD about 4 days into using my tilt and it had been running the HTC stock rom for 3 days, I flashed it the day after I got it.
When the RLOD hit, I was really worried. I was in the 30 day return period, so all I had to do was take it to the store and get a new one. I knew they wouldn't be able to tell in the store, as the consumer and retail end is really non-technical. I was afraid that if they revived the phone at ATT tech or HTC that they would find out.
This said, I built a little contraption at work that hooked up to my 12v car battery and wires into the battery prongs on the tilt. I figured the tilt could handle 12v without catching on fire - it did. However, I'm completely sure they any data will be completely unrecoverable, and the only thing that will salvage is the case. I figured they have no way to call you on a total phone fry, because it could be lots of things that cause that. However, you should have heard the noise it made. I almost made a video, but it was too incriminating. 12v is devastating to a phone, it was cool! I cooked a 600 dollar piece of equipment and got a new one!
That was over a month ago, no word from anyone. Also, I saw on the RLOD post that one user said HTC replaced the whole motherboard as that was the issue - if this is the case I'm sure that all of your old data stored on the ROM in the motherboard goes in the trash as well, as they probably don't take the time to machine re-solder used boards.
Your probably fine, as all RLOD's seem non-relivable. If you want to make a 12v fryer, it's easy. I took a lot of time on mine, because it was fun, but the gist of it is to get a wire from positive to positive and negative to negative from your 12v to your phone. If you do this, please be careful, and DONT touch the wires together because it will cause and arc and melt your prongs - no good. I built a full fryer with a switch and everything, but it was overboard.
My 2 cents.
Also, to avoid this I am sticking with the ATT rom from here on out. It's too risky for something so expensive. I have my phone the exach was it was with the stock HTC minus a few small things. doing a hard reset and pulling the battery before customization works miracles. Almost everything else is available in cabs.
xconradx said:
Also, to avoid this I am sticking with the ATT rom from here on out. It's too risky for something so expensive. I have my phone the exach was it was with the stock HTC minus a few small things. doing a hard reset and pulling the battery before customization works miracles. Almost everything else is available in cabs.
Click to expand...
Click to collapse
The AT&T ROM is by far the most boring and least productive IMO. Couldn't you flash to the HTC ROM and be fine under warranty/returns?
redsrule2500 said:
The AT&T ROM is by far the most boring and least productive IMO. Couldn't you flash to the HTC ROM and be fine under warranty/returns?
Click to expand...
Click to collapse
It is boring, but when you get rid of bloatware and install the joys that HTC has available its pretty much the same as the stock HTC rom. You can still get the cube and today screen and everything else in cabs.
I think your voiding by hardSPL, not by having the stock HTC ROM. The egg comes before the chicken.
Just a thought...
Does anybody think that there is a correlation between phones being sent back to AT&T with HardSPL still on the device and the fact that HardSPL has not worked on the latest display driver (1.57.00, 1.81.00 and 1.82.00) equipped Kaiser's?
shogunmark said:
i would do everything possible to return it to a stock bootloader and rom before sending back (which in your case you might just have to roll the dice..)
Click to expand...
Click to collapse
You are correct - I'll have to roll the dice, as there's no way I can return it to stock condition. It won't start.
Thanks for your comments, everyone. So far, I've got:
someone advising that sending it back is a 50/50 chance
someone who has returned several phones with non-stock ROMs without repercussion from AT&T
someone worried enough that they fried the phone completely (awesome!)
So now I only need to hear from one last person: someone who HAS had to pay for a replacement phone from AT&T. For any reason, but specifically because you had a custom ROM on it...
Thanks again, all!
Lol...I've returned 2 tilts to at&t with flashed roms, and I haven't had a problem yet...That's right I'm working on my 3rd tilt since october ^_^ I LOVE AT&T
Maknificent said:
Lol...I've returned 2 tilts to at&t with flashed roms, and I haven't had a problem yet...That's right I'm working on my 3rd tilt since october ^_^ I LOVE AT&T
Click to expand...
Click to collapse
Thanks. Whulp, guess I'll make the call today then!
How can i get online on my Laptop
with the help of My Phone At&t Tilt ?
is there a cab for it ? or ?
Please Help
ilordvader said:
How can i get online on my Laptop
with the help of My Phone At&t Tilt ?
is there a cab for it ? or ?
Please Help
Click to expand...
Click to collapse
PLease do not post this question here, this is not related to the topic... please do some more reading or post in the general subfora...
shogunmark said:
PLease do not post this question here, this is not related to the topic... please do some more reading or post in the general subfora...
Click to expand...
Click to collapse
sORRY
drokkon said:
Thanks. Whulp, guess I'll make the call today then!
Click to expand...
Click to collapse
So made the call yesterday, got the replacement phone today, less than 24 hours from TX to CO. Great customer service, but I couldn't get them to pick up the overnight shipping as some had said I could. $12 ain't bad though.
Hopefully my custom ROM-flashed brick won't do me in for $500, but I'll let y'all know if it does.
*Anxiously awaiting* =subscribed=
xconradx said:
This said, I built a little contraption at work that hooked up to my 12v car battery and wires into the battery prongs on the tilt. I figured the tilt could handle 12v without catching on fire - it did. However, I'm completely sure they any data will be completely unrecoverable, and the only thing that will salvage is the case. I figured they have no way to call you on a total phone fry, because it could be lots of things that cause that. However, you should have heard the noise it made. I almost made a video, but it was too incriminating. 12v is devastating to a phone, it was cool! I cooked a 600 dollar piece of equipment and got a new one!
Click to expand...
Click to collapse
I've heard that a few seconds in the microwave can work wonders without the fireworks. Hopefully I'll never have to try that route...
arexben said:
*Anxiously awaiting* =subscribed=
Click to expand...
Click to collapse
Are you bricked too? Or merely curious as to the fate of us cursed few?
In other news, my replacement unit won't stay connected to the cell network. Even when it occasionally shows 4 bars, I can't make or receive calls. OS is sluggish too. Guess I'll flash the radio, maybe the ROM, then maybe send THIS one back too.
Does anyone know if my new IMEI number might affect my phone performance? Meaning, do I have to call AT&T and let them know my new handset's IMEI number?
drokkon said:
Does anyone know if my new IMEI number might affect my phone performance? Meaning, do I have to call AT&T and let them know my new handset's IMEI number?
Click to expand...
Click to collapse
short answer is no...
drokkon said:
Are you bricked too? Or merely curious as to the fate of us cursed few?
In other news, my replacement unit won't stay connected to the cell network. Even when it occasionally shows 4 bars, I can't make or receive calls. OS is sluggish too. Guess I'll flash the radio, maybe the ROM, then maybe send THIS one back too.
Does anyone know if my new IMEI number might affect my phone performance? Meaning, do I have to call AT&T and let them know my new handset's IMEI number?
Click to expand...
Click to collapse
You and I have had identical issues! After I got my replacement, I couldn't make or receive calls even with service. It's not the ROM or radio, it's ATT. I had to call and get to a higher level tech, because everyone else told me there were zero problems with my account and that I must have bad reception at my house. I knew for a fact I have full service at home. Whenever I tried to call it would beep 3 times (beep (pause) beepbeep)... after about 2 hours he finally got it to work, but I have no idea what he did. I did have to read him my IMEI about a thousand times though, and he was digging pretty deep to find whatever he got to fix it.
Good luck. Since I had so may issues ATT gave me 25 off my next 2 bills, which was cool.

Touchscreen Problem(and others)

recently i have been having a lot of problems with my phones. when i bought the phone it was great until about a month ago the accelerometer got messed up and everything went into landscape for no reason, so after two weeks of dealing with that problem i called t-mo and they had me go through the usual troubleshooting steps which i had already tried. they asked if the phone was rooted and i acted like i had no idea what that meant, and they sent a replacement(refurb) about a week into using the refurb i was having really bad battery life of about 20 minutes, i called t-mo again and told them my battery was shot and what was going on. they decided that the phone was broke but they would send me another battery as well.
then i got the phone 4 days ago and it seems now that the touchscreen is going out. i went to pull my notification bar down cause i had an email and my app bar came up, when i tried to close it nothing happened. right now it seems that the entire screen thinks i am touching 3 inches below where i am and so i have been using the phone without touching the screen(not fun), so i called t-mo again. first thing they asked me was if the touchscreen not working was inhibiting my everyday use of the phone, obviously it is affecting my usage of the phone since i got it because it was a touchscreen. t-mo told me after a few minutes of looking up my info that since they have sent three phones out(even though i told them not to on one of them) that i have to take it up with HTC. HTC is telling me that i have to take it up with t-mo. if i am not mistaken all refurbs come with either a 90 day warranty or the remainder of the one year on the original phone whichever comes first. i know there are some t-mo employees here, so please tell me who i should talk to or what i should say to get my phone fixed, this is ridiculous that i got the rufurb and it doesn't even work. aren't they supposed to test each one before they send it out?
thanks in advance guys
Yes they are suppose to test it out but those big companies... ahhh. I'm convinced that T-Mobile should be the company you should talk to for a replacement. They should provide you with another one since it's within the 90 day warranty. If they tell you to talk to HTC tell them HTC told you to talk to them. Not much but I can say Hope you have better luck!
Sounds tough dude! I've been lucky enough to always have re-furbs work for me, but sounds like you're not having my luck :/.
I have an insurance plan with T-Mobile, $7 a month, and lets you replace your phone, no questions asked, anytime you want. You can try seeing if you want to sign up for that and then they take care of it through the company that does the insurance for T-Mobile, and skips HTC and T-Mobile altogether.
Best to call T-Mobile and get them to get in touch with HTC direct to try and solve the issue.
As for the screen always going to Landscape mode, this used to happen to me. I figured out a fix when I noticed the Fancy Animation setting was causing the issue in Spare Parts. I disabled it and the screen was auto-rotating fine.
After disabling the Fancy animations in the settings too and then re-enabling them back and in Spare Parts, all was well.

Rooted Nexus One repair from HTC possible?

hey everyone!
so i'm loving my nexus one with froyo, best phone i've ever owned. however i think theres something wrong with the capacitive contextual buttons, it doesn't respond to touch input. so its real hard to exit programs or access the menu from within programs.
i went to the nexus one support site and they mention that unlocking the bootloader voids my warranty. is this true? they won't fix my nexus one? even if i unroot it? i read on another forum that htc ignores unlocked bootloaders and will repair formerly root nexus ones. can anyone corroborate this?
might be possible, but get ready to for them to turn you down initially.
The story of my encounter with them
http://forum.xda-developers.com/showthread.php?t=718141
wow!
wow, what a story...how long did this ordeal take you? because i'm going back home in about a month and i am certain the american htc service centre will not behave in this manner, hopefully.
It took too long! About 7 days of "ding donging" and (hopefully as I am in day 2) 3 days to repair I hear good things about HTC support in the States, so hopefully you won't suffer the same ordeal as me.

WTF HTC!?! I think my screens almost dead....

hmmm... ok, let me have some opinions on this, I am running fresh 2.3.3, oc 710, clear lock screen. At about 12 noon yesterday my touch screen stopped responding, BUT only at the top exactly where the notification bar is, I know this because I turned on Nexus Revamped Pro LWP and in settings I set the particles to spawn where I touch, I have not been able to pull down my notification bar since yesterday! Ok, stop and think of how inconvenient that is! Anyways, I have gone so far now as to wipe everything and go back to stock fresh 2.3.3(no kernel or any theming) and it still wont work, oh, sometimes when I go to hit the phone soft key(bottom of screen) THE DAMN NOTIFICATION BAR JUMPS DOWN! I am going nuts trying to solve this, the phone was dropped once two days after I got it(almost a year ago) and it has had a Zagg screen protector on it until yesterday because I thought that it might be causing the problem. So there is my rant with some information on the problem stuck in there, anyone have any ideas let me know before tomorrow morning, I will have to go back to stock and unroot so I can go to Best Buy(not so Best Buy) to exchange it.
Wrong forum, try a different rom. but I would unroot and take it back
Sent from my HERO200 using XDA App
oops!! my bad, mod please move it! this is set as my home page I forgot to click Q&A section!
I had the same problem a few few months ago. The same thing with the notification bar would not slide down, but if you press anywhere on the screen it will. I dealt with for a day or two until I couldn't take it anymore. I reverted back to stock 2.1 and went to the sprint store to get it fixed. The technicians there never heard about this problem and they couldn't fix it. Luckily I was still under a 1 year HTC warrenty, so they just exchanged it with no problem. Hope this helps you out, and good luck.
Sent from my HERO200 using XDA App
pinoy724 said:
I had the same problem a few few months ago. The same thing with the notification bar would not slide down, but if you press anywhere on the screen it will. I dealt with for a day or two until I couldn't take it anymore. I reverted back to stock 2.1 and went to the sprint store to get it fixed. The technicians there never heard about this problem and they couldn't fix it. Luckily I was still under a 1 year HTC warrenty, so they just exchanged it with no problem. Hope this helps you out, and good luck.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Well, I tried 4 roms and stock 1.5 and 2.1 today and finally unrooted back to 1.5, I still am within my one year HTC warranty, I payed for a warranty at best buy(boooo!) and I happen to be out of town right now, so I go to the store here and they try to tell me I am not paying for the replacement program or warranty, AND I HAD ALL MY PAPERWORK IN FRONT OF THEM, so they finally said no we wont exchange it but we will send it off, it will be 3-4 weeks and we aren't giving you a loaner, so I said no and they gave me a special receipt and told me to go to any Sprint store and they would replace it....ANOTHER LIE, I went to FOUR stores scattered across Houston until a store even looked at it, I explained the issue and the said ok our tech will replace your screen or we will give you a new one it will be 30 min., ANOTHER LIE, 2 hours and 26 min later I was handed my phone by the tech and told that he had updated me to 2.1 and that my phone was fine, LIE. FIRST of all my screen wouldnt even unlock by touch(had to menu, menu) second I could still not get a proper response from my screen or even touch the T.B., second as soon as I turned the screen on it asked me to DOWNLOAD THE UPDATE, he didnt address the problem that he was told was there, he lied about doing the update, I lost it on this lazy ass, so he took my phone again, had it for under 3 min this time, brought it back and said here I updated it, I cant fix it, I cant give you one from our stock, you will have one in 3-4 days, again no loaner, THE UPDATE WAS STILL NOT EVEN DOWNLOADED, AND ONLY HALF OF MY BATTERY COVER WAS ATTACHED,I AM 376 MILES FROM MY WIFE AND 2 KIDS WITH NO PHONE. So at this point I just want to say, F*@# Sprint and F*@# Best Buy, I pay thousands a year for warrantys and bills, have payed at least the double the retail of my phone just in insurance(between our two lines) and you A$$'s reniged on everything that extra I pay for, when I do get my new one I will be canceling all insurance and warrantys and in 5 months when my contract is up IM GONE, you people have never done anything to honor your customer service agreements and I dont think I have ever heard anyone with a positive experience, SO F*@# YOU!!!! Ok my rant is done, just wanted to say to anyone even considering Sprint, dont do it unless you have the cash to just buy a new phone at full price if anything happens, they will screw you any way possible, been with them for coming up 5 years and they dont give a damn about anyone, RUN AWAY WHILE YOU CAN.
The actions of few almost never speak for the quality and character of All.
I've never had a problem with my service that wasn't resolved within an hour and a half by a sprint representative. I used to have the rumor and I soaked it once(replaced), my mother broke her screen and got it replaced, one time my charger port got so jacked up that they had to give me a new phone and the Rep offered to give me his old phone, ofcourse I said no and thanked him but that shows there are good folk in the company we have been buying service from for the better part of a decade.
I would gladly change my opinion if I ever saw a change in how they handle my wife and I as customers, I have just not seen it... OH, PLEASE tell me what store to go to, seriously, no sarcasm, I will go if its close(houston area), it is just very stressful and insulting to pay what we pay believing that they will hold up their end and being openly lied to...I know that my little flame out does not speak for everyone, it just helps to get it out.....XDA Group Therapy LMAO
I don't think I will ever buy a phone from best buy... If you try and have any warranty service done it seems to be a hassle for must people. Luckily I by my phones directly from sprint and I've never had a problem.
Sent from my Android for Telechips TCC8900 Evaluation Board (US) using XDA App
Ok, last update on my situation, I will try not to freak out, I am highly upset.
So, after days with a non-functioning phone, I go to the store and first of all, why does it take 15 min to walk behind the counter and pick up a packaged phone when I am the only customer in the store? OK, so my "New" phone came in, great right, wrong! I take care of my things, I am an adult that likes nice things and cant afford many, so when I get something I want I take extremely good care of it, my Hero was immaculate, spotless, and I have had it since a couple month after release, what they brought me was ****, it has scratches all over the screen(which is funny because he made a big deal asking me if I wanted the "screen plastic" taken off), the back cover has scratches on it, the back cover has a crack in it and is warped to the point that it will not stay on completely and there is a gap between the back cover and the phone, the metal band around the phone is loose, the hardware buttons are lose, I dont know who would call this a new phone but the poor thing has been badly abused, I almost feel bad for this poor Hero. So there it is, my experience yet again with Sprint and best buy. I feel like with the amount of money that I have payed total for "insurance" I should not be given a trashed piece of hardware. Sprint, is not all bad, I personally just have not had a good experience with them. Just be careful people.

[Q] Droid 4 Touchscreen and Lockscreen issues

Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am specialâ„¢.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
WhyDroidWhy said:
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am specialâ„¢.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
Click to expand...
Click to collapse
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Airman1947 said:
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Click to expand...
Click to collapse
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
WhyDroidWhy said:
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
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Ah, ok. Well, that's still pretty crazy that it happened. Sorry for the delayed response, but anyway glad to hear that you've got a new one on the way, and a new case coming too.
Yeah, I'm the same way. I got the D4 cuz I really like having a keyboard. Unfortunately, it looks like it may be the last keyboard phone to come out for a while, if ever. But on a sidenote, a lot of the newer phones with big screens have really good touchscreens that I think wouldn't be so bad to type on. My girlfriend's GS3 is awesome. I think I could get used to it. And even if you get touchscreen only phone, I do believe that there are a number of third party keyboards you can buy that will plug into the phone. That will probably be the way to go in the future.

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