[Q] Voice sounds Distorted during telephone conversations? - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi,
I have had my Samsung i9000 for about 2 months now and really like it, I think its a great phone...
I just made a call about an hour ago and noticed that when I pressed the call button to make the call, and heard the call/ring tone, it sounded very distorted (as if the speaker was buzzing? but distortion decribes it better).
I have made a few calls since then to check this and its happening all the time during calls now....
Whats weird is that when I play an mp3 & put it on loudspeaker, the sound is perfectly clear??
Does anyone have this "incall distortion" problem or experience it before?
Are there any know fixes for this?
Really appreciate all comments/help with this folks...
Thanks
Dave

Bump... Still have this problem folks, can anyone help me out here?

Had this with a new SGS and got it changed (within the 14 days period).

Yep, been contemplating sending it to samsung, complaints my voice is unclear too.
The earpiece noise I believe is from the antenna, faulty shielding perhaps.
Sent from my GT-I9000 using XDA App

Related

People cannot hear me........

During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor

[Q] galaxy s mic problem

hi:
besides the galaxy s I have a nokia 72e and I want to ask if anyone has a problem with microphone (with Galaxy s)? maybe is not something serious but when i`m talking from the e72 the people hear me more clearly than i talk from Galaxy s;they complain that my voice is muffed.
i don`t know what to do .... if i go to warranty and stand in lines and let the phone for almost a week in their custody,and find out after that the phone was alright...?!
i discovered the difference by chance,when I called the same person from both phones shortly.
if anyone knows this kind of problem please let me know......
First of all, this doesn't belong in development.
Secondly, yes there is a known issue with the mic on the SGS, or rather the mic drivers and settings. I don't think there is a community fix for this, and Samsung has not acknowledged it publicly, so I don't think it will be fixed any time soon.
jap, I just finished my mic mod there. I looked the youtube video
how to disassemble the phone and bettered the mic part.
The mic is situated 90 degree and little rubber channel is used
to direct the sound to mic. This tiny rubber channel was incorrectly
pressed in so half of the input was covered. So a I widened the channel input
and also drilled the hole in case little bigger (do not do that! it may ruin the
case chrome). Sounds little bit better.
Now, is this normal, to make a mod to better mic sound for a elite phone ?
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
uberberben said:
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
Click to expand...
Click to collapse
Good point !
But in my case there was 50% better quality with headset ..
Now that I have some of yours attention - why don't I see more post
of video jerkiness, stuttering problems ?
In my phone After every 1 sec. the video recording stutters slightly.
I saw this we saw this all ready in first galaxy test video.
My main problem with the mic is the distortion... It's so bad you can't even record a clip in the car with the radio on. It already gets distorted, something to be ashamed of samsung.
Nice to have HD recording, too bad the only thing worthwhile is the picture since the audio is utter crap.
(Yes, a bit frustrated )
Is it still this bad with the JPK Froyo firmware?
Moved thread to Q&A section
Never noticed this before. I hope this is software related. More and more bugs keep on appearing, almost wishing I picked another phone. The Galaxy S has downright amazing hardware, yet Samsung choose to let it down with all the bugs
Sent from my GT-I9000 using XDA App
I've just bought the Galaxy S for my other half and have noticed exactly the same problem . Went back to the shop and tried the test phone they have in the shop. I only noticed a very marginal improvement (guy in the shop didn't notice any difference).
Anyway I would be interested to know if anyone has swapped the phone since noticing this problem and had an improvement - i.e. is it just a dodgy batch of microphones from Samsung?
Thanks all!
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
I've been complaining about this since July... no response
Sent from my GT-I9000M using Tapatalk
ranjib said:
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
Click to expand...
Click to collapse
Most smartphone will get crappy sound when using built in microphone on High volume environements. Basically, it's hardware limitation with the built in microphone.
I've done some test (see in the accesorie sections for result with video) and you can use an external microphone with an adapter for theses type of recording.
So, the delivered headset does nothing better than the onboard mic.
It is definitely a matter of the hardware?
Asap I'll give an external mic a try....(using the Nokia-made TV-cable...)
Grashoper said:
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Click to expand...
Click to collapse
Pls reply to other forum messages showing that u also have the same problem after replacing the phone (it only solve part of your problem), because I see your msg from another post that u were saying that u have no problem after replacing the phone. And that is not totally correct, u still encounter some problems
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
My phone is on Froyo 2.2.1 (thanks to this website).
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
http://www.youtube.com/watch?v=FLZbz6KXLso
I have the same issue.
Check the comments, there is a guy who says how to fix it, but he is not very precise, so i asked for more info.
We'll see
Πάνος
Try out Speedmod by Hardcore in the dev section. Includes fixes for the mic and headphone output.
No need for Audio boost or any hacks. Sound is the way it should be now
A lot less background noise on mic now and no more EU regulations degrading the audio quality anymore.
Sent from my GT-I9000 using XDA App

[Q] Crackling from earpiece speaker

Hi,
Anyone has encountered crackling in the earpiece ? I am getting it everytime I place a call the moment I press the call button.
Appreciate your thoughts.
Cheers
fy
I was going to make the same question but found your post.
I recently bought two galaxy S and one of them has a problem with the earpiece: when making a phone call there is a crakling sound (like an interference or electric spark). This does not happens all the time and it is very low but when it starts usually it continues into the conversation and sometimes can be quite anyoing.
I realized this because I have two phones at home and becasue I test every bit of hardware of them , in order to exchange the phone asap if I found a hardware problem.
Maybe this is a common fault: take you SGS, make a phone call and listen very carefully to the earpiece before the rigntones start. Do you hear anything? I can hear a soft crakcling or pure silent depending which pnone I use.
As it is now, it is not a big deal but I am worried the crakling sound would increases in the future. Do you think I should try to exchange/fix my phone now that it is on warranty and I have not root, mod, etc..?
I got mine fixed by Samsung service. Replaced motherboard.
Sent from my GT-I9000 using XDA App

Popping or crackling sound during calls

Hi everybody
I bought HTC One two weeks ago
Sometimes I hear a popping or crackling sound or something like that during my calls.
I'm using an official rom
What should I do about this?
Anybody has this problem?
It's a prevalent issue and there are tons of threads about this. From what I've read no one knows if it's hardware of software related, my unit is suffering from this problem as well and I'm freaking pissed at HTC for their sloppy qc.
During calls, when playing videos or songs, everything is fine with my phone. No issues, sound is really great!
My theory: Crackling noise and popping during calls etc. is hardware.
Sent from my HTC One
my phone is fine over here..
I changed my phone with a new one under warranty
But the issue is still here!!!
What should I do?
I'm disappointed now...

[Q] Strange call problem

Hey there!
I am very happy with my HTC One even after the announcement of the M8, but since a few days I have a very strange problem.
Every time I try to take a call, I need to enable the speaker, since the one I am calling with can't hear me without.
It seems like my voice is there, but really really quite.
I was using Viper One till today and it happened between 5.60 and 5.70, but today I changed the rom to see whether it could be a rom problem and using now InsertCoin SixthSense 1.0.1.
My HTC One is unlocked, S-OFF and of course rooted... any idea, what could fix my really quite voice, instead of screaming or using the speaker the whole time? I don't like it, when everybody can hear me talking on the phone, I'm no Eric Cartman.
Record some video with very loud sounds. Try blowing or whistling directly into the mic . Sounds crazy but it has worked for others.
Sent from my HTC One using xda app-developers app
Will try both "fixes" tomorrow.
So it's a already known problem for some users?
Btw: I tried to use Shazam and it also nearly identifies no music, even if it is in front of the speaker. So it has to be something with the normal mic. But why does it work flawlessly, when talking with the speaker enabled?
I suppose it could affect all mic functions. I personally experienced this with phone calls and personally fixed it with loud recordings (as did others), i didn't check shazam ..
Sent from my PC36100 using xda app-developers app
Okay tried it a few days ago with whistling directly into the mic and it didn't fixed my problem.
So I decided to try the extremely loud recording and it sadly also didn't worked.
But I found out, that it has been gotten worse than before. My recordings on 29.03 went with a few quite whistles, but my recording yesterday couldn't record any whistle at all and only got music, after I increased the volume to +300 and it's still really quite.
I also tried to flash a new radio and kernel, none of them fixed anything.
So I guess, flashing back to stock and bringing it to a repair station is the last chance I have?

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