[Q] Strange call problem - One (M7) Q&A, Help & Troubleshooting

Hey there!
I am very happy with my HTC One even after the announcement of the M8, but since a few days I have a very strange problem.
Every time I try to take a call, I need to enable the speaker, since the one I am calling with can't hear me without.
It seems like my voice is there, but really really quite.
I was using Viper One till today and it happened between 5.60 and 5.70, but today I changed the rom to see whether it could be a rom problem and using now InsertCoin SixthSense 1.0.1.
My HTC One is unlocked, S-OFF and of course rooted... any idea, what could fix my really quite voice, instead of screaming or using the speaker the whole time? I don't like it, when everybody can hear me talking on the phone, I'm no Eric Cartman.

Record some video with very loud sounds. Try blowing or whistling directly into the mic . Sounds crazy but it has worked for others.
Sent from my HTC One using xda app-developers app

Will try both "fixes" tomorrow.
So it's a already known problem for some users?
Btw: I tried to use Shazam and it also nearly identifies no music, even if it is in front of the speaker. So it has to be something with the normal mic. But why does it work flawlessly, when talking with the speaker enabled?

I suppose it could affect all mic functions. I personally experienced this with phone calls and personally fixed it with loud recordings (as did others), i didn't check shazam ..
Sent from my PC36100 using xda app-developers app

Okay tried it a few days ago with whistling directly into the mic and it didn't fixed my problem.
So I decided to try the extremely loud recording and it sadly also didn't worked.
But I found out, that it has been gotten worse than before. My recordings on 29.03 went with a few quite whistles, but my recording yesterday couldn't record any whistle at all and only got music, after I increased the volume to +300 and it's still really quite.
I also tried to flash a new radio and kernel, none of them fixed anything.
So I guess, flashing back to stock and bringing it to a repair station is the last chance I have?

Related

[Q] Voice sounds Distorted during telephone conversations?

Hi,
I have had my Samsung i9000 for about 2 months now and really like it, I think its a great phone...
I just made a call about an hour ago and noticed that when I pressed the call button to make the call, and heard the call/ring tone, it sounded very distorted (as if the speaker was buzzing? but distortion decribes it better).
I have made a few calls since then to check this and its happening all the time during calls now....
Whats weird is that when I play an mp3 & put it on loudspeaker, the sound is perfectly clear??
Does anyone have this "incall distortion" problem or experience it before?
Are there any know fixes for this?
Really appreciate all comments/help with this folks...
Thanks
Dave
Bump... Still have this problem folks, can anyone help me out here?
Had this with a new SGS and got it changed (within the 14 days period).
Yep, been contemplating sending it to samsung, complaints my voice is unclear too.
The earpiece noise I believe is from the antenna, faulty shielding perhaps.
Sent from my GT-I9000 using XDA App

[Q] [B]péééééééééééééééép'[/B] - Very high pitched loud beep on speaker

6my\ laptop-/keyboard\ is\ broken\ \,\ please\ forgi5ve\ 6me\\ for\ all\ the\ errors
my laptop-keyboard is broken, please forgive me for all the errors
Hi all,
I still have a problem with sound-quality during a call.
When I put a call on speaker Ihear a very high-pitched loud béééééééééép.
It sounds a bit like what you get when you put a microfone next to a speaker that is transmitting sound from that speaker.
Everybody heras it, on the other side of the call it seems it even overwhelms my voice, effectively rendering a call impossible.
If I do not put a call on speaker I can speak with the person on the other side. But on the other side of the call it sounds as if my Phone is wrapped in blankets. Some described it different: "it sounds like you have put bass way up to the max and disabled all high- and mid-tones."
It sounds rather like a hardware-problem, BUT.... (and this is where I no longer understand it),
it does NOT happen with stock-ROmS...
It happened with JellyBam and Paranoid Android, does not happen with stock, ROmAUR or Experiment.
my conclusion is that it either is caused by cm10 or by JB (4.1.2).
Does anyone have any suggestions to as what Icould do at this stage_? Iam at this moment running ROmAUR but I really miss JB....
Grtz Henro.
Hi,
Whenever I put my phone on speaker while making a call, I hear this very high-pitched tone: péééééééééééééééép.
This sound is so high/loud that even colleagues in the office next to mine hear it. (And complain about it)
On the other side of the line it is heard too, people complain that they find it hard to have a conversation with me when I put the phone on speaker.
I am running Paranoid Android 2.56 Utacka (JB) now. The first day I had the phone it happened too, but I do not recall whether that was before or after PA 2.56 Utacka was installed.
It is only when I put a call on speaker. Games, music, video, recorde audio, it all runs fine. But as soon as I put a call on speker....
péééééééééééééééép'
Any suggestions?
Grtz Henrov
You are probably in a place where the mic or speakers are giving off feedback from another mic or speaker wherever you are.
Sent from my LT15a using xda-developers app
DdcCabuslay said:
You are probably in a place where the mic or speakers are giving off feedback from another mic or speaker wherever you are.
Sent from my LT15a using xda-developers app
Click to expand...
Click to collapse
:good:
The first time I was at work, alone in my office, calling my girlfriend while she was at home. ..
There was no other device around to create a loop. My laptop was still in it's bag...
I will however try again in a few moments when I walk the dog, there will be no device with a mic or speaker to disturb
Cannot reproduce it anymore. Maybe it was something in my environment...
Sent from my Xperia T using xda app-developers app
henro said:
Cannot reproduce it anymore. Maybe it was something in my environment...
Sent from my Xperia T using xda app-developers app
Click to expand...
Click to collapse
There you go next time you're in that same area look around and see what might cause the feedback.
Sent from my LT15a using xda-developers app
Try to turn on noise suppression as well in dialer settings. Might help, maybe not.
schaggo said:
Try to turn on noise suppression as well in dialer settings. Might help, maybe not.
Click to expand...
Click to collapse
How do you enable this in Jellybean?
Open up the dialer, chose settings, tick background noise suppression.
It is back. Consistently. I tried reinstalling, different roms, different volumes, different dialers, noise surpression...
Nada!
Last resort; try it on stock rom...
:"(
Sent from my Xperia T using xda app-developers app
Collector title.
Sony Xperia T - Stock ROM - 4.1.2 Stock Leaked Launcher - Rooted soon.
So it seems cm10 related
I have been trying a lot of stuff and I m fairly sure now it happens on CM10 based ROMS.
Any one knows something about this? Suggestions?
Design faux par
I think it's down to the fact the speaker is right next to the mic on the phone. What [email protected] thought that one up. If you put your finger over the read speaker does it stop squeeling?
I'm not so sure that you could describe it as a faux pas. I often use the device on loudspeaker and actually never faced that problem, not on stock nor on CM. It seems to be either a) a different situation the device is used in (see below) or b) is device-specific which I somehow doubt.
I get the back coupling whining, but only if I'm on loudspeaker and the person I'm calling is in the same room, also on loudspeaker. Then my device picks up it's own echo on the other persons loudspeaker. But I believe this is not the case discussed in this thread as this would be the case with ANY communications device used in this setup, not only cellphones.
is there any solution for that?
with cm11 there is a whistle sound wwhen turn on loadspeaker . with the stock rom there is no whistle sound, but the caller hear it self twice .
what is going on with that phone?

[Q] Extremely low in call volume.

My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
I had this issue with my One X for awhile, come to find out, there was lint stuffed up in the mic hole.. Check that first.
*S¡gned
Blackroc86 said:
My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
Click to expand...
Click to collapse
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
agalvin13 said:
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
Click to expand...
Click to collapse
did it work?
I have the same problem with my replacement phone. I'm sending it back to TMO for another. From what I've read it seems like a hardware issue related to the noise cancelling microphone.
pirateye said:
did it work?
Click to expand...
Click to collapse
My nexus 5 arrives tomorrow. Once I have that in hand, I am going to fully wipe my HTC One, RUU back to stock and S ON the phone to be sent back to HTC for a replacement. I will test the microphone before sending it back to see if the full RUU fixes it but I doubt it will.
I flashed several diff firmwares, h boots, kernels, roms etc on the phone and none of them had an effect of the mic. The microphone problem appeared out of no where when I was running a rom and kernel combination that previously had no issues. In other words, I changed nothing and the problem arose. No combination of software changes yielded any improvement in my limited testing. I am quite sure this is not a solvable problem as it is hardware related and that you should likely send your phone in for a replacement.

Recording volume issue :(

I've just noticed that the mic isn't working on my video recorder. I've tested it on memos and it works, but not when video recording. Maybe memos uses a different mic to record sound? I've tried to stick a pin in the mic hole to see if maybe Its dirt, but no change. I'm running the latest firmware and maximus 30.0... Anyone able to help? Thanks.
Could be a hardware problem. But if it had never happened before or from the very first time you have used the video function try flashing a different rom.
Sent from my HTC One using xda app-developers app
I have a video recording from a couple of days ago and Its working fine. I can only think that rain water has somehow got in and damged it :/. Ill flash a different rom and see what happens, fingers crossed lol
Did you ever figure out a fix for your issue? I've been having the same problem lately. I recorded a video today and the microphone volume was incredibly low and I could barely hear myself talking, even when I put the volume up to the max. It seems to only be an issue when taking a video because I tried a voice call, a speakerphone call, and a skype video call and each time the microphone was loud and clear. I have a video that I recorder about a month ago and it is plenty loud so it seems to be a new issue. I'm out of ideas...any thoughts?
Thanks
jpzsports said:
Did you ever figure out a fix for your issue? I've been having the same problem lately. I recorded a video today and the microphone volume was incredibly low and I could barely hear myself talking, even when I put the volume up to the max. It seems to only be an issue when taking a video because I tried a voice call, a speakerphone call, and a skype video call and each time the microphone was loud and clear. I have a video that I recorder about a month ago and it is plenty loud so it seems to be a new issue. I'm out of ideas...any thoughts?
Thanks
Click to expand...
Click to collapse
What ROM are you running? Does it improve after a reboot? Does it come back again later?
Sent from my HTC One using xda app-developers app
NxNW said:
What ROM are you running? Does it improve after a reboot? Does it come back again later?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks for the quick response. I'm running stock (not rooted). I tried rebooting and still have the same issue. There's no way to adjust the recording microphone volume in the camera app, correct? I wish I could figure out the issue. I suppose I could try rooting and installing a custom ROM, but I'm happy enough with stock. If you have any other suggestions, I'd very much appreciate it.
jpzsports said:
Thanks for the quick response. I'm running stock (not rooted). I tried rebooting and still have the same issue. There's no way to adjust the recording microphone volume in the camera app, correct? I wish I could figure out the issue. I suppose I could try rooting and installing a custom ROM, but I'm happy enough with stock. If you have any other suggestions, I'd very much appreciate it.
Click to expand...
Click to collapse
Hey, take a look at this thread below and see if this describes your problem. It's probably happening because audio is only being recorded from the left channel only. Bug since kitKat update and very annoying.
http://forum.xda-developers.com/showthread.php?t=2660313
Sent from my HTC One using Tapatalk
gustav30 said:
Hey, take a look at this thread below and see if this describes your problem. It's probably happening because audio is only being recorded from the left channel only. Bug since kitKat update and very annoying.
http://forum.xda-developers.com/showthread.php?t=2660313
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Yes! This must be my problem because I checked the video I recorded and I only hear sound on the left channel. Thanks for showing me that thread, I was afraid it was a problem with just my device. This bug needs to be fixed ASAP.

[Q] No sound from top speaker when receiving calls

The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Anyone?
Maybe your ringtone is mono, not stereo
Sent from HTC One 802w Dual Sim with my hand...
Nope, i tried multiple ringtones and same problem occurs.
Ok, one last bump.. this "problem" occurs even with latest OTA update (4.4.2), can anyone test it and report if it's normal or not?
I tried CM 11 and OmniRom and there was no such problem..
I confirm this issue on desire 820
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
shirodkar8 said:
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
Click to expand...
Click to collapse
No, sadly i didn't solve this issue.. i have One M8 now and it also has this same problem, so i guess it's "broken" by design across all HTC phones with boomsound speakers.
Only thing that solved it for me was custom rom (AOSP based, i'm not sure about Sense based), so it's pretty clear that it's software feature, issue or whatever they call it.
i have same problem on htc desire 820
I jave same problem here on desire 820
brother same thing happened in my htc one 802w
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
brother same thing happened in my htc one 802w plz tell me thé solution what you did ..my phone top speaker not working when i receive a call i dont hear any sound so i have to open loudspeaker to make bottom speaker work
8535097644 is my phone number plzz tell me if any one knows thé solution
Bottom speaker HTC 820 has no sound
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Yat Ken Chu said:
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Click to expand...
Click to collapse
Posting in the right forum could help
Desire 820 here: http://forum.xda-developers.com/desire-820
The only suggestion I can give without knowing particularly this device is to go back to stock rom if you are using a custom one to look if its software related only. A factory reset is also something you want to try (backup your files first)

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