[Q] Phone stuck at HTC screen - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hey guys,
I wanted to send in my device due to problems with the display.
I flashed an official rom from the HTC homepage and removed HardSPL.
I booted into the Stock rom and used it the whole day without problems.
Then I turned it off to send it to HTC to fix my issue, but had to realize that the post office is already closed. Back home I tried to turn on the device again to use it till tomorrow.
Now the phone is stuck at the green HTC letters in the beginning of bootup. In the lower left corner are some information about radio rom etc.
I tried to hardreset but it didnt help. I dont know what to do now, because I just flashed an official rom and even used it some time before the error occured.
I really hope you can help me with this problem.
best regards
Jens
P.s
sorry if my english is bad

does no one have an idea?

Related

Trinity running 6.1 Elegance- totally bricked - please help me!!

Hi all,
I have been visiting these forums for 2 years now and have downloaded some great tools and ROMs to enhance my Trinity, however something all of a sudden has gone very wrong!
I upgraded to WM6.1 Elegance edition about 3/4 months ago, CID unlocked the phone about a month ago and everything has been working like a dream.
However just today, I attempted to turn the volume down on my phone during a meeting (I always forget to normally!) and there was no display. After few battery resets, again no display. It starts up, loads the the Elegance splash screens and then hangs on the screen before when the OS should appear.
My decision was to flash the ROM again. I cant flash using Activesync as it wont pick up on the hung screen, so I started the bootloader and got as far as 1% of the flash and it will restart. So I tried the SD Card method when resulted in a "loading" screen appearing for a few seconds and then it goes back to the standard bootloader and displayed a 00068002 error.
I am out of ideas, I hear mtty.exe is a good program for this kind of thing, but what I want to know is if this is fixable or if I should give up!
I have been working on this since 2pm today none stop!
Can any of you guys give me any suggestions please?!?!?
Kind regards,
Jonathan
Should be a cinch
Did you SPL the Phone before flashing roms?
If you put the phone into the bootloader mode The RGB screen and kill of activesync you should be able to run one of the flash update programs.
If I have flashing problems its usually Active sync so I kill it then run the flash program.
I've got a sneaky suspision your battery might be causing the problem.
Hi there, thanks for the reply. As I was new to upgrading I havent used SPL on the phone before flashing the ROMS. I did use an unlock tool recently as i wanted to try a different network SIM to see if it worked when I was in South America, so the phone is unlocked to all networks. Are you saying if I SPL now it should sort the problem out? If so how do I do this withour ActiveSync working - can you use SD?
Another thing I failed to mention was that when I start an upgrade and it follows all the steps, it doesnt say the current ROM on the screen where you press update ROM. It just gives the name of the new ROM and the current one is left blank.
I have disabled Active Sync before attempting the update. It seems to go through fine and then the phone restarts wafter 1% of the update.
What makes you think it is the battery? I am happy to spend under 20 pound on ebay if you think it will fix the issue!
try unbrick.bat.......my trinity was also stuck.......unbrick.bat save my day....
The same happened to me several time....I could not find a solution other than this one:
1. Flash the official HTC ROM.
2. Flash the required ROM then.
it works for my TrinTy.

this concludes the beta test...

Hello all,
first, a big thanks to all the rom developers around. You transformed my Diamond in a usable and enjoyable tool.
What happened to me tonight is very frightening. In fact, I cannot believe what happened.
And this is the story: I was at a birthday party and later in the evening I checked my phone : it seemed to have frozen, so I rebooted it as I do sometimes when I have no other choice. But this time something strange happened : I got the following message "this concludes the beta test of this software release. thank you very much for your time and effort in helping make this a great product for our customers" - what the ... ? No way to make a call, the message is impossible to remove... completely blocked !!!
I don't remember exactly the rom I flashed last because I sometimes change. It might be a dutty's release (75%M sure) - anyway I was in a very bad situation because my wife wasn't feeling well and I couldn't call her without finally borrowing a phone from someone.
I will flash a new rom tomorrow and I hope that the message will disappear but I can tell you that it is a very strange feeling when suddenly your phone refuses to operate normally. It's a nightmare.
I hope that someone has an explanation for this because I don't want to go trough this situation ever again, it's just so annoying to have a phone which tells you "No you can't use me; your trial period has expired" when you need it he most.
Thank you for your opinions in advance
Have you tried a hard reset?
Yep same problem here.
Using duttys 1.93 - Can't get to his website either.
Hard rest does not work - had to reflash back to branded (Telstra) ROM
i'm having the exact problem right now, what can i do to fix this? someone told me to reflash it but how? i'm VERY new to the diamond
hardreset does not work
I bought the phone from a person so it's second hand. The seller did mention he updated the ROM, I'm assuming this is the cause of the problem? help please
thanks!
I am getting the exact same problem.I do not know what to do.
Sigh and since my computer will not sync, I cannot reflash it. Hard set is also a no go.
ya I cant sync it with my computer either... i'm searching other sections on this forum and I cant seem to find one that teaches you how to flash without syncing with the computer
OK i got it well kinda sorta. If you hard reset and just use the date taht dutty had then your phone will load. Do not correct the date and you should also change the date on your computer so that it wont sync. Then donwload his new rom or whatever rom you prefer and then flash it. Then change the dates back. It worked for me.
thanks.. do you have the link for the new rom?
I'm going to give it a try
The link it dutt'y new rom is here http://rapidshare.com/files/162091111/Ruu_Signed_duttys_diamond__V2.9_5_2_20275_RTM_Full_MSVC.zip
just a question how do you flash it?
can you help me? i'm very new to this phone
I had the same problem last night- expired beta software. If I do a hard reset I believe I will loose all the info on the phone, is that correct?
I was thinking that changing the date will work, is there another way to change the date without having to loose the info?
Someone has a reliable link to an instruction on how to flash the ROM?
I am also using throy 2.3, to find the latest release please go to WWW.DUTTYTHROY.NET
Any help appreciated.
!everyone! you can flash roms from bootloader. hold volume down and the little red reset button, keep holding vol down untill bootloader. at the tri color screen, run ruu from host pc. everything will be fine with this method. just like activesync.
ok i to change the time and stuff and it actually can sync using active sync.. however.. when tried to install HSPL 1.24 after the part where the phone will turn black.. i click on the DiamondCustomRUU as instructed
but it says this "The application failed to initialize properly (0xc0000135). CLick on OK to terminate the application"
Is there a way I can recover this without losing all that is on my phone?
Do anybody know the password for the latest ROM 2.9 from Dutty? His page is unavailable right now....
Duttys V2.9 RTM Finale
someone please tell me how to flash.. from scratch? i hard reset my phone.. and i cant get HSPL to work. When i install the activesync way, the black screen turns on then i cant open DiamondCustomRUU
if i do i the bootloader way, when i connect from the three colour screen it cant pick up the phone because it says i'm missing Qualcomm CDMA Technologies MSM
please help been stuck for hours already
i won't flash Duttys ROM again!!! Right now i need my phone and it doesn't work! And if i reflash it i lose my data....
never again!
its you have a problem with duttys rom
you need to use his thread to point out your problems....
not this one.

Please help, I think I bricked my phone :(

Sorry if I shouldn't be writing a new thread about this, but I couldn't find a thread about bad flashes...
I'm a newbie with this, and I think I just bricked my phone after only my second flash I have a Touch Pro 2 (T-Mobile), and I was able to successfully install HardSPL. I even flashed the EnergyROM LEO with no problems. After a few days of playing around, I tried to flash the AthineOS v2.0 ROM, and now my phone won't boot up... it gets stuck in the Touch Pro 2 black screen with the red lettered version numbers at the bottom. I tried rebooting and pulling the battery out, but I have had no success in being able to boot it back up.
Any ideas on how I can fix this? This sucks I've only had the thing for less than a month...
localcall001 said:
Sorry if I shouldn't be writing a new thread about this, but I couldn't find a thread about bad flashes...
I'm a newbie with this, and I think I just bricked my phone after only my second flash I have a Touch Pro 2 (T-Mobile), and I was able to successfully install HardSPL. I even flashed the EnergyROM LEO with no problems. After a few days of playing around, I tried to flash the AthineOS v2.0 ROM, and now my phone won't boot up... it gets stuck in the Touch Pro 2 black screen with the red lettered version numbers at the bottom. I tried rebooting and pulling the battery out, but I have had no success in being able to boot it back up.
Any ideas on how I can fix this? This sucks I've only had the thing for less than a month...
Click to expand...
Click to collapse
hi if you have done the hardspl then try this
to enter Bootloader
Remove the back cover from the phone.
Hold the Volume Down button.
Use the stylus to press the reset hole.
Or if the device was powered off, press the power button whilst holding down the Volume Down button.
you should see serial at the bottom of the three color screen then plug in the usb cable the serial should change to USB then just flash another rom.
i hope this helps you.
Thank you! Thank you! Thank you! Thank you! That worked! That's a really cool recovery feature from HardSPL... you guys really know what you're doing This is such a huge relief...
localcall001 said:
Thank you! Thank you! Thank you! Thank you! That worked! That's a really cool recovery feature from HardSPL... you guys really know what you're doing This is such a huge relief...
Click to expand...
Click to collapse
only to pleased to help I am glad you got your phone back working
localcall001 said:
Thank you! Thank you! Thank you! Thank you! That worked! That's a really cool recovery feature from HardSPL... you guys really know what you're doing This is such a huge relief...
Click to expand...
Click to collapse
hehehe finally you found solution.. but my rom does not have any problem.. somethings goes wrong
b16b said:
hehehe finally you found solution.. but my rom does not have any problem.. somethings goes wrong
Click to expand...
Click to collapse
idd, this is not ROM related, its just unlucky like hell. See the phone as a PC, where blocks need be written. If a block fails or is corrupt, you get these jokes. Its like a BSOD on a Windows PC.
I gotta admit it is great knowing that once you've done a hardspl you are safe as houses as even if you flashed the most currupted ROM, the bootloader will always allow a reflash.
This is way more stable and safe than any other experience I've had of phone flashing.
b16b said:
hehehe finally you found solution.. but my rom does not have any problem.. somethings goes wrong
Click to expand...
Click to collapse
Funny that, your latest ROM was the only one I had problems with - the same problems as the original poster, in fact. I flashed a different ROM fine, re-downloaded your 2.0 and flashed it again, same problem. Hanging on the boot screen.
b16b said:
hehehe finally you found solution.. but my rom does not have any problem.. somethings goes wrong
Click to expand...
Click to collapse
Probably I think I was just unlucky. My fear (while I was panicking) was that your ROM is European based, and since mine came from T-Mobile, it didn't mesh well. I also didn't unlock my phone so that could be also be a problem...
awesome community
localcall001 said:
That's a really cool recovery feature from HardSPL...
Click to expand...
Click to collapse
well..this is a normal recovery feature for stock spl also
Same Issue
I had the same issue with AthineOS v2.0 ROM it gets stuck on Touch Pro 2 logo
wahida76 said:
I had the same issue with AthineOS v2.0 ROM it gets stuck on Touch Pro 2 logo
Click to expand...
Click to collapse
no one have told me that on my thread... only here i found this issue.. and finally how pass the problem?
I had to re-flash a different ROM.
I'm wondering if it's related to the radio version...
what is your version of radio
can't you flash the latest 23060?
i use radio 3.36
I've used 4.49.25.05 and have just got the same result on 4.49.25.17
I'll try flashing 3.44.25.27 (the oldest in the radio thread) and re-flashing your ROM.
Alas, no luck with that one either.
I have no idea why it doesn't seem to work on my Rhodium :/
I'm sorry if I'm hijacking this thread but it's the only one I've found that's even close to having the same issue I have, though I'm still using the stock rom/os.
I was installing winmo msn messenger. It installed fine and reset my tp2 fine. It goes thru the tp2 splash screen, the verizon splash screen and the winmo splash screen. Then it shows owner information and this is where it gets screwed up. Owner info will stay up forever if I dont touch the screen. After touching the screen the only thing left will be the top bar and the rest of the screen stays black. The only things on the top bar are the signal icon (which always has an x), the wifi icon (which seems to be connected fine lol) and either owner info will still be in the upper left or the start menu will be there. Hitting the screen only causes my tp2 to beep.
Nothing I know how to do (which is basically just hard and soft resetting it) works. Verizon can't fix it (didnt think they would be able to) and I can find no drivers (possibly cause I'm still a noob with winmo) to resolve my issue. I'm not even sure how I'd get them on as it wont even sync up to my computer and my computer cannot find its hd. If I could get a rom for the verizon one I think I can figure it out from there with no issues...but htc website sends me to verizon website for support and vice versa. The htc wiki is the closest I've gotten to an answer...but no rom to download. The only OEM roms I can find anywhere aren't for this phone, unless one of those will work? You guys are the experts.
Does anyone know what I can try? Verizon wants me to return it but cannot tell me when I'll get my new one as they are out of stock...again. Please help lol! Thanks for any and all help.
Mr.Clark said:
I've used 4.49.25.05 and have just got the same result on 4.49.25.17
I'll try flashing 3.44.25.27 (the oldest in the radio thread) and re-flashing your ROM.
Click to expand...
Click to collapse
i using this..
*Change the radio to 3.46.25.30 (Hot Fix For GPS Lock)
and also try the latest release of my rom.. (maybe you have bad file bad download)
b16b said:
i using this..
*Change the radio to 3.46.25.30 (Hot Fix For GPS Lock)
and also try the latest release of my rom.. (maybe you have bad file bad download)
Click to expand...
Click to collapse
Sorry, I tried that one as well yesterday. And I've downloaded your ROM a few times too...
Are you still working on the 6.1 ROM? Maybe a new version will just magically start working for me...
EDIT: Tried a fresh 3.46.25.30 and a fresh download of your ROM. Still nothing

T5355 stuck on "TOUCH Diamond2" screen

Hi guys!
I have been trying everything that I could find on XDA to fix my problem.
I got this HTC clone a few weeks ago, and it was working fine.
I decided to install a UI on it and it worked fine. After a while I got bored of the UI, so I decided to uninstall it. After the uninstall, the device indicated that it needed to be restarted. I did that, but after it rebooted, it started to reinstall Windows Mobile 6.1. I was annoyed by this, but was like, whatever, and let it continue.
Where the real problem started was when the device froze up (I left it alone for over an hour, but there was no change).
I then had to pull the battery. After I put the battery back into the T5355 it just keeps getting stuck on the "TOUCH Diamond2" screen.
I tried all the hard reset and soft reset tricks I could find and have no been able to either setting it back to factory or bootloader mode.
I was able to find a post that described how to place the boo.ini, flash.bin, and loader.bin file onto my micro sd card. I was able to to get the boot.ini an flash.bin files, but can't seem to find a loader.bin file (it that the actual OS rom?). I then found a post that showed how to use HiSilicon IDT to force the install of the OS Bin file (C02_HTC_20091102_R2127_英全视角B包.bin).
I followed the instructions on placing the T5355 into "Download" mode and pushing the OS bin fine to it.
I am able get the IDT software to detect the T5355 and start pushing the install, but the damned thing ends up giving an XLDR error.
PLEASE! PLEASE! Somebody help me! This phone is brand new and really want to get it working again.
Model: HTC(?) T5355
Please help me someone!!
Is there anyone out there that can help me???
I am so frustrated and can think of what else to do!
The biggest problem I have is that I can't use ActiveSync. If I could use that I wouldn't have much trouble.
Does anyone know how to use HiSilicon's IDT properly? The instructions I was working off of are in Russian. I think that a need a loader.bin file for the T5355 that I can put on my micro sd card...or maybe not...I don't know.
I just really want to get this device back to factory settings.
Please someone take pity on me!!!
enter bootloader [those orizontal strange colors]
try flashing a new rom. you may search and download the original 6.5 build from HTC
to enter bootloader, press "volume down + shutdown button" and then flash the rom
ATENTION: plug the USB cable, wait a few seconds, you should see USB on the lowest white color, then do the flashing job
I don't think you would be experiencing these problems with an original topaz
Please take care this is a HTC CLONE
Pisca said:
Please take care this is a HTC CLONE
Click to expand...
Click to collapse
oups, I'm high resolution on monitor, I thought it was saying "done" not "clone" ) ... there's a thread dedicated to china clones, look here http://forum.xda-developers.com/showthread.php?t=619643
run with a rom in bootloader, it shud work
enter bootloader [those orizontal strange colors]
try flashing a new rom. you may search and download the original 6.5 build from HTC
to enter bootloader, press "volume down + shutdown button" and then flash the rom
ATENTION: plug the USB cable, wait a few seconds, you should see USB on the lowest white color, then do the flashing job
Click to expand...
Click to collapse
DalvuS, thanks for the reply, but the issue is that I can't seem to get into bootloader mode . I wish I could. The T5355 seems to be stuck in the middle of wm 6.1 install. I need to somehow wipe the install and be able to push a reinstall back to the device.
I don't think you would be experiencing these problems with an original topaz
Click to expand...
Click to collapse
Exca that comment doesn't help me. It just makes me more sad. I was gipped when I bought the phone . I thought I paid for a "real" Diamond 2.
If you can't to catch the bootmode, looks like hardware problem.
You can't to repair it at home, imho. Try the specialized service.
..............
... and: are you sure about key combination for bootloader screen for CLONE?
Hello people, how can i dump my rom from my phone (mfu w71) for backup, because i cannot find any rom in english only in chinese. I started to dump the chinese rom with some chinese kitchen (K3系列ROM工具), but i'm stuck. I do not know to do anymore i have extracted ROM, SYS folder. I think it would be good to start another section on this forum for the chinese phones.
Some help from experienced cookers would me be much apreciated.
My T5355 is up and working!!!
Thanks to everyone who replied to my post!!!
I discovered that the problem was that the PC I was attempting the install from was running an AMD based processor.
I tried on the family laptop (which runs an Intel processor) and the install worked!
I AM SOOOO HAPPY!!!
b0gdi good luck with your issue. Try doing a search here in XDA for "dump my phone".
nothing[switched off] -> press start -> command -> bootloader -> bootloader commands -> system start -> play
checking one by one by interfering would have done the trick
I'm glad to hear that... so now you're ok
NEXT !
help me please
i Have Flash my phone 100 times with IDT for WM6.5 and WM6.1 all the versions my phone is T5355 Hot D2 but in one day i flash a rom that kill my phone the phone are conntinue to work but no screen picture only light i have try some russian Rom that kill my phone
the phone was been on guerant so i send him back to my supplier thay fix the phone but the factory said that thay need to change the screen so now thay really change the screen and the phone back to me with WM6.1 some New version 20.1.2010 some think like this i have made a call but the phone hang up and not make calls so i try to put him Back the WM6.5 English ROM that i use with this phone before i try to Flash Russian ROM that brake me the picture of the phone and block me the Bootloader Combination of SEnd+End+Power so that way i send him to repair .
so i try the English Rom that i have use before he DOwnload the Flash Fine but now the screen are stop to show picture But the Bootloader are work fine
so i try all the Roms that i have and all the same the screen dont want to show picture
some body have a same problem or can help me with this ?

[Q] I can't install my original ROM anymore

It's like I wrote on the title, it started when I have tried to install Android, so I changed my mind on that dark screen (when I realized I didn't have a SD Card ), so I removed the battery and put it back to turn off my TyTN II, I tried to install my original rom (1.88.514.1 PTB) but it didn't work, after the boot screen, I get stuck on a white screen, it's weird because I can install another ROMs and it works perfectly, can anyone help me? Sorry my bad english, I'm brazilian
wesley_bebinho said:
It's like I wrote on the title, it started when I have tried to install Android, so I changed my mind on that dark screen (when I realized I didn't have a SD Card ), so I removed the battery and put it back to turn off my TyTN II, I tried to install my original rom (1.88.514.1 PTB) but it didn't work, after the tricolor screen, I get stuck on a white screen, it's weird because I can install another ROMs and it works perfectly, can anyone help me? Sorry my bad english, I'm brazilian
Click to expand...
Click to collapse
whether you have done CidUnlock and Kaiser HardSPL before flash original rom Portuguese Brazillian HTC 1.88.514.1 ??
you better learn how to successfully do it at http://forum.xda-developers.com/showthread.php?t=433835
Yes, I already did this before, should I do this again?
Edit: I did that again but it didn't work, any other suggestions? please, help me D:
Anyone? Please D:

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