Why carriers aren't offering early upgrade price for HD7? - HD7 General

So I was all pumped about getting an HD 7 and thought since WP 7is brand new to market, they would be opening up upgrade pricing to anyone. But, have come to find out, that's not happening. They can do it with iPhone releases and its just OS updates as WP 7 is. Someone tell me I'm not going to have to pay full price, especially since I got my HD 2 about 8-9 mths ago and was the only reason I switched to T-mobile.
Sent from my HTC HD2 using XDA App

Anyone?.....

I called Tmobile and they said they dont have any info until later this week. Cant wait! I hate my Samsung Vibrant

the hd7 is on O2 not t-mobile, this could be one reason they wont offer an upgrade to it.
You can buy it on pay as you go for £380 (really good price) or do what i did and sell your phone and use the cash to buy out the contract then get a new one (my dad bought my desire and I paid off my contract and still had some cash left to buy my wife some jeans and shoes).

kentrey said:
I called Tmobile and they said they dont have any info until later this week. Cant wait! I hate my Samsung Vibrant
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Yeah, I called them too and they seemed pretty firm on not budging on allowing any kind of early upgrade for me (said to wait 6 mths and I started service with them in Mar. getting my HD2) at release time. They said I'll just have to wait until it comes out and could see what happens with them selling it for a lower\non-contract price.
lumpaywk said:
the hd7 is on O2 not t-mobile, this could be one reason they wont offer an upgrade to it.
You can buy it on pay as you go for £380 (really good price) or do what i did and sell your phone and use the cash to buy out the contract then get a new one (my dad bought my desire and I paid off my contract and still had some cash left to buy my wife some jeans and shoes).
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It's on Tmobile here in the USA exclusively. I thought about selling my HD2, but I really want to keep that phone forever. I've sold every other one (sometimes not needing to) and everyone now and then I regret it. So, I promised I would never give up the HD2. It was the beginning of an era and the best thing winmo ever ran on.

Oh oops my bad i keep forgetting that there is a world outside of this tiny island lol

lumpaywk said:
Oh oops my bad i keep forgetting that there is a world outside of this tiny island lol
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LOL! No, I totally understand and maybe $500 or so will be worth it. It's just the uncertainty of WP7 (although I'm sure I'll love it) missing some of the things I've become accustomed to.

The only time Tmo budges on upgrades is if a customer has been with em for more then 2 years or/and is over 14 months since their last upgrade and with that said all that depends on the rep/sup you talk too...only reason is tmo is coming out with so many new phones between now and Q2 due to the new hspa+ network....and if they continue to hand out early upgrades each time a new phone comes out we are losing a lot of money...also with it being around Christmas all tenure customers are calling in wanting full discounts....and when customers are wanting a full discount on a $550 phone before thier commitment time that difference comes out of tmo pocket....Tmo sells the phones not make em...
Remember you're not dealing with ATT or apple here so u cant really compare it to the iphone release....maybe u can call HTC and see if they'll switch it out for you lol im just saying...You made a choice of signing a 2 year contract 8-9 months ago to get a discount on the HD2....Tmo is out to make thier customers happy but everytime a new phone comes out we cant continue to hand out cause YOU feel its the right thing to do since u switch from a diff provider...They still have to run a company
And just so you know the only reason ATT offered the upgrade early for the iPhone 4 is because June 1st they increased their ETF to $375 so they were getting thier customers under this new contract policy by giving out early upgrades when the Iphone 4 released on July 27th
Sooo with all that said good Luck on getting that full discount...u might talk to the right rep and they will work it out for u

lisap006 said:
The only time Tmo budges on upgrades is if a customer has been with em for more then 2 years or/and is over 14 months since their last upgrade and with that said all that depends on the rep/sup you talk too...only reason is tmo is coming out with so many new phones between now and Q2 due to the new hspa+ network....and if they continue to hand out early upgrades each time a new phone comes out we are losing a lot of money...also with it being around Christmas all tenure customers are calling in wanting full discounts....and when customers are wanting a full discount on a $550 phone before thier commitment time that difference comes out of tmo pocket....Tmo sells the phones not make em...
Remember you're not dealing with ATT or apple here so u cant really compare it to the iphone release....maybe u can call HTC and see if they'll switch it out for you lol im just saying...You made a choice of signing a 2 year contract 8-9 months ago to get a discount on the HD2....Tmo is out to make thier customers happy but everytime a new phone comes out we cant continue to hand out cause YOU feel its the right thing to do since u switch from a diff provider...They still have to run a company
And just so you know the only reason ATT offered the upgrade early for the iPhone 4 is because June 1st they increased their ETF to $375 so they were getting thier customers under this new contract policy by giving out early upgrades when the Iphone 4 released on July 27th
Sooo with all that said good Luck on getting that full discount...u might talk to the right rep and they will work it out for u
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Man, you must work for them for sure Especially with the "we" references. lol and JK. But, I understand your point and I'm sure tmob makes that difference up in the price I pay for service Or else they would never offer or upgrade people early. And besides that, I don't even care if they update my contract and extend 2 yrs from the day they give me the discount. So, increasing my contract every time I do that would benefit them, I would imagine? And I don't want to change phones every time one comes out. ONLY a great one from HTC, which at most may be every year, as slow as we get things here in the US. lol. Didn't know the stuff about ATT and the iPhone upgrade, so thanks for that piece of knowledge. All I'm saying is, I can disconnect a line and add a line at Wal-Mart, for cheaper (don't really care what phone number I have), so Tmob might as well put that money in their pocket and save the hassle. I have 3 lines (all ready to buy a new phone) and still have 2 lines with ATT. So, it's no joke with my service and ATT learned the hard way about not keeping up with device releases as they lost a lot of people for simply not carrying and providing what their customer's asked.

Related

Replacement Hero's with 2.1 update

Has anyone had their hero replaced recently? I am getting mine replaced on Tuesday and want to know if anyone's came back with 2.1 or 1.5. I hope mine comes with 1.5 so I can enjoy root for two weeks before I upgrade to the EVO.
Ive heard several users say sprint upgraded their phones without consent. Not much you can really do as sprint does not condone rooting.
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
I've heard of people getting Evo's as replacements for their Hero. What are all you guys having wrong with your Hero? Or what are you saying to Sprint? Because the speaker on my phone is starting to break from the dust issue, and the screen is over 50% filled with dust.
I once got 3 months of free service because sprint updated my phone without my consent and the update wiped my sdcard with my data on it. This was a few years ago but complaining is a major deal to them and they advertise publicly that thier customers are happy with thier service... The worst that can happen to you is they will say no so do yourself a favor and complain.
Powers16 said:
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
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They don't need permission to update on a replacement phone, only your current one..............
chfields said:
They don't need permission to update on a replacement phone, only your current one..............
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I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
It arrived!
I just got my new phone back today! I was super lucky and it had 1.5 installed on it! When the sprint rep looked at it he asked me if I wanted him to update it. I just told him that I updated my old one and was unhappy with battery life so I want to keep 1.5 on it. I am currently working on rooting my phone now. So I guess ask them not to update the phone when they get it out.
I had to go through the assurian insurance route to replace mine, I called on Monday and the phone I got yesterday was still on 1.5. I had it mailed to my house, so the dudes in the store couldn't monkey with it. I DID have to manually program it, and then still had to get on chat to get the activation done right (was getting error code 67), but now everything is kosher. I was rooted and back on 2.1 within minutes of reactivating, lol! I'd forgotten how much 1.5 blows goats, lol!
Powers16 said:
I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
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Well said, my friend. I agree with you on that.
When I tried to do the legit sprint 2.1 update it fried my radio, so I called C/S, and they promptly mailed me a new Hero with 1.5. I think the stores are doing the updates on the phones, not Sprint itself. If you want to phone without the 2.1 already installed, just get it over the phone, or online, NOT at one of their stores.
Powers16 said:
. Regardless of the store's policy the customer is always right.
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If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
Rooting is not a feature that is illegal or "wrong" to do, and it is NOT a feature that Google doesn't want us doing. They sell the Dev Phones for just that reason. You need to go through a process to root to make sure noobs that have never touched a command line flash a Nexus radio or something. Rooting is not a feature that is blocked by default because Google thinks we should stay stock, because Google WANTS us to root our phones. Now Sprint, that's a different story. They want us to keep all their bloatware and Sprint over-brandedness. They don't want us to root. Google wants power-users to root. That and open-source are the only reasons it's built on Linux.
azyouthinkeyeiz said:
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
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Do you want me to even retaliate with that response? I think i did a damn good job of nailing it on the head. You must have money to throw away and you must not care that much. The rest of us don't have money to throw away and what we do pay for we better damn well get it.
/end of story
The Jero said:
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
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Same here except mine wasnt stolen i bricked it.
Sprint called it a "Hardware Failure" and i called bull*hit under my breath.

T-Mobile Valentine's Day Sale

Anyone else taking advantage of their sale this weekend? All Smartphones are FREE with a 2 yr. contract. The wife and I have been month to month since December, so I think were gonna take advantage and pick up some new phones.
Pretty sure i'm gonna get an HD7, after seeing a lot of vids, threads, playing with it in store it seems like a really solid device and after using Android for 2 yrs it seems like it's gonna be a nice change. Originally wanted a Dell Venue Pro, but the HD7 will be FREE , and the DVP is having a decent amount of issues at the moment.
The wife wants to stick with Android, she'll probably get a my touch 4g..
Anyway..just seeing if anyone else is taking advantage of this sale
I would if I weren't an Even More Plus customer. I did however buy one outright and couldn't be happier. I am eagerly awaiting the first update, but even without it everything is grand.
Yeah we were on even more plus, gonna go back on contract though. I think their unlimited plan with 3000min is $150 right now
I can't go back on contract. My bill after taxes is $131. That is 2 lines, unlimited talk and unlimited data (believe it or not we don't text). Even if I want to add unlimited family text, it takes me up to $150 after taxes. That's unbeatable for unlimited everything on 2 lines.
I just buy phones outright now. I more than make up the savings, especially when you bring in the Craigslist factor.
t0nnn said:
Anyone else taking advantage of their sale this weekend? All Smartphones are FREE with a 2 yr. contract. The wife and I have been month to month since December, so I think were gonna take advantage and pick up some new phones.
Pretty sure i'm gonna get an HD7, after seeing a lot of vids, threads, playing with it in store it seems like a really solid device and after using Android for 2 yrs it seems like it's gonna be a nice change. Originally wanted a Dell Venue Pro, but the HD7 will be FREE , and the DVP is having a decent amount of issues at the moment.
The wife wants to stick with Android, she'll probably get a my touch 4g..
Anyway..just seeing if anyone else is taking advantage of this sale
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My Wife and I got the HD7 this weekend and love them. i came from The Vibrant and she came from a blackberry
I convinced my dad to get an hd7 off the tmobile website
free...no rebate and it should be here tuesday!
i love my hd7
yep, took advantage of it...I got the HD7 the wife got a mytouch 4g...I tried to convince her to go for windows phone 7, but she stuck with Android.
Great deal none the less...phones were free and we got the special they're running on 3000 minutes, unlimited everything: $150/month
It was kind of annoying how much the sales people were pushing Android, they really didn't have anything good to say about windows phone 7...multiple times they repeated "yeah all the workers here use Android, we all have mytouch 4g's"
That sucks to hear. You'd think they'd be partial to all platforms.
Yeap, just picked up the HD7 from the T-Mobile site. Can't beat free. Got a Moto Defy last month that I'm enjoying but I guess I'll give it to the wife. That's if I can convince her to take it. She had a T-Mobile Tap for a bit last year and it left a bad taste in her month concerning touch screens. lol She's using a Samsung Gravity II now but I think I can convince her the Defy is better device.

Miss my Aria

I bought the Aria in its first days, when there were only 2 roms not including stock!(CM7 and liberated froyo) and im glad to see tht this beast has come so far! Its little but it will compete! now i have a Cappy running at 1.6 GHz wish i still had my old aria...
Wish we could have achieved S-OFF sooner tho...
Sent from my Cappy at 1.6 GHz, V6 supercharger, KAK tweaks, and 3G booster using the XDA Premium App!
The Aria is a great phone! I've had mine since last July and have flashed every ROM that has come through the development section. Currently I'm running the Evolve AOSP rom that came out not to long ago, loving it.
Sadly my days with the Aria are coming to an end though. Due to some issues with ATT dealing with Tech support, Actual Service and Customer care I'm paying the ETFs on both of my lines, switching to T-mobile and waiting for my T-Mobile G2Xs to arrive today.
That's a bold move. Is it costing a lot? I've thought about it. And what do think will happen when the -- very unfortunate, but probably inevitable -- t-mobile sale goes through?
It's will run me about 180 dollars a line but I'm not willing to deal with ATT for the remainder of my contract. Besides the technical issues I'll be saving about 40 dollars a month on my plans and we get the G2Xs for free. Since I'm in the military I get a 15% discount and waived activation, so no up front costs besides the ETFs.
I'm hope that the merger does not go through, however even if it does at least I have a T-mobile contract for two years regardless of what happens. After the two years maybe things have changed.
One other thing to note, T-mobiles ETFs are considerably less. They start at 200 dollars, 100 for 12 months and I believe 50 for the last 6 months of a contract.
seangprice said:
It's will run me about 180 dollars a line but I'm not willing to deal with ATT for the remainder of my contract. Besides the technical issues I'll be saving about 40 dollars a month on my plans and we get the G2Xs for free. Since I'm in the military I get a 15% discount and waived activation, so no up front costs besides the ETFs.
I'm hope that the merger does not go through, however even if it does at least I have a T-mobile contract for two years regardless of what happens. After the two years maybe things have changed.
One other thing to note, T-mobiles ETFs are considerably less. They start at 200 dollars, 100 for 12 months and I believe 50 for the last 6 months of a contract.
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I'm jealous!!! I'm a former iPhone user who wanted to try Android and unfortunately I started with the Aria. It is an incredible slow phone that would have been perfect for my 11 year old. Thanks to AT&T and their lack of customer service, I'm stuck with this phone for another year. I've looked at everything to get out of my contract....nothing! Thank God for this forum for helping me screw with my phone (Root) and have a little fun with it. When I see the new Android phones out there I want to cry. I'm hoping I can terminate before my contract is up, since I don't want to wait 'till next July for a new phone and I am absolutely NOT re-upping with those Mother Bucklers at AT&T!!!!!! AT&T sucks!!!!!!!! Heck, I'll get a Tracfone before I go back to AT&T!!!!!!! Congrats my Military Friend, stay safe and enjoy your non-AT&T Phone!!!!!!!
---------- Post added at 10:31 PM ---------- Previous post was at 09:54 PM ----------
seangprice said:
The Aria is a great phone! I've had mine since last July and have flashed every ROM that has come through the development section. Currently I'm running the Evolve AOSP rom that came out not to long ago, loving it.
Sadly my days with the Aria are coming to an end though. Due to some issues with ATT dealing with Tech support, Actual Service and Customer care I'm paying the ETFs on both of my lines, switching to T-mobile and waiting for my T-Mobile G2Xs to arrive today.
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If you don't mind me asking, what is 'Evolve AOSP?'
Gino
That's unfortunate. Its been my experience that All Carriers have their issues with things. I can't complain about att anymore than I could when I had t mobile or Verizon. In fact the only complaint with att was how slow they got going with Android..but they have an excellent selection of phones now and the service had been great for the two plus years i've had them. I've never had to deal with customer support though so I can't vouch for that...but I guess that's a good thing. As for the Aria its been a great phone for me since I got in June of 2010 and now it will be a dedicated work phone in a week when I finally upgrade.
Sent from my Liberty using Tapatalk
You know, you guys made me think of a question.
What will become of your Aria after new phone??
Maybe someone can create a Console Aria ROM to run like a Sega Genesis or a DS!
I love my aria. But I am sad because most of the good stuff is HDPI. My aria expires next september, and I will keep it in the case for backup. And when next september comes, I will make sure I get a phone that can run MIUI.

Options to exchange LGG4 after 14 days?

So, I upgraded to a Sprint LGG4 on Aug 1st, 2015...1.5 months ago. I'm starting to not like the phone due to spit screen issues and tons of bad press about the issues on the internet. I really wish I would have picked the Galaxy Note 5! Now it looks like my options to exchange are limited to "Pay Big Bucks!" and get a Note 5! I don't want to have to sell the farm to exchange. I am stuck in a 2 year lease agreement with Sprint. So what do you guys think? Try the G4 replacement process with my Sprint TEP or pay the piper and upgrade to Note 5?
You are stuck in the lease right? You can't even pay off the lease from what understand. Why not just use your TEP, that's why you have it, right?
sadly, you cant swap a device with sprint based on "bad press".
if your device is exhibiting the known issue bugs, then sure, you can get swapped into another G4.
tourbound129 said:
You are stuck in the lease right? You can't even pay off the lease from what understand. Why not just use your TEP, that's why you have it, right?
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Yes, my issues have now become known issues with Sprint and LG so I am now waiting on my replacement G4.
darkgodz said:
sadly, you cant swap a device with sprint based on "bad press".
if your device is exhibiting the known issue bugs, then sure, you can get swapped into another G4.
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I am getting a replacement as mentioned above...I'm just not sure that I can love this phone after these issues! Hopefully the replacement will work 100% better and I can love it again!
RocketFoot said:
Yes, my issues have now become known issues with Sprint and LG so I am now waiting on my replacement G4.
I am getting a replacement as mentioned above...I'm just not sure that I can love this phone after these issues! Hopefully the replacement will work 100% better and I can love it again!
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cool. most of the issues seem to be hardware based. hopefully that is something LG will fix in future builds of device. that being said, if its not selling a lot, they may just play the wait and see if it fails game.
i am disappointed in the lack of support for both HTC and LG in the sprint forums, but then again, sprint hasn't been stellar with their service for a while now and i think the forums are showing that. even the once crazy samsung forums seem to be a bit vacant.
darkgodz said:
cool. most of the issues seem to be hardware based. hopefully that is something LG will fix in future builds of device. that being said, if its not selling a lot, they may just play the wait and see if it fails game.
i am disappointed in the lack of support for both HTC and LG in the sprint forums, but then again, sprint hasn't been stellar with their service for a while now and i think the forums are showing that. even the once crazy samsung forums seem to be a bit vacant.
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Yeah, Sprint is "low over head" but they hold their own. Service is decent in my area and I don't have to mortgage my first born for a good plan! I just wish all carriers would loosen the reigns a little and let these powerful phones 'breathe!' Also, 14 days isn't long enough to see if a phone is right for me...and now they don't care if I am unhappy because they have me trapped for 23 more months! LOL! When companies finally realize that treating a customer like a king is better business, this will be a great world!
RocketFoot said:
Yeah, Sprint is "low over head" but they hold their own. Service is decent in my area and I don't have to mortgage my first born for a good plan! I just wish all carriers would loosen the reigns a little and let these powerful phones 'breathe!' Also, 14 days isn't long enough to see if a phone is right for me...and now they don't care if I am unhappy because they have me trapped for 23 more months! LOL! When companies finally realize that treating a customer like a king is better business, this will be a great world!
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you signed the 2 year contract or the lease?
i think you said that, but i dont remember as i am posting this....
RocketFoot said:
Yeah, Sprint is "low over head" but they hold their own. Service is decent in my area and I don't have to mortgage my first born for a good plan! I just wish all carriers would loosen the reigns a little and let these powerful phones 'breathe!' Also, 14 days isn't long enough to see if a phone is right for me...and now they don't care if I am unhappy because they have me trapped for 23 more months! LOL! When companies finally realize that treating a customer like a king is better business, this will be a great world!
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People are WAY too caught up with being LOCKED in for 24 months.
I just swapped M9 to G4. It will cost me about $100.00-$150.00 to switch. Buy on Ebay and Sell on Ebay (or swappa).
If you want to change carriers. Many will pay early termination.
The only thing you are losing is the discount you got on the phone. Which you can resell.
You could say switch to a T-Mobile S6 probably for $99.00, T-Mobile pays termination and sell your G4 for $350.00. You'd be ahead of the game.
So nobody is handcuffed to anything.
I do agree 14 days is too short. I think if you buy through Amazon you might get 30 days.
I did indeed! Seemed like a good idea at the time! I wanted a low monthly price...they offered loyalty discount so I pay like $8 per month compared to the $30 per month for the Note 5...I don't really need an old phone after 2 years so returning the phone after 2 years was no problem either. I'm ok with the lease, just wish it was a little more flexible!

For Anyone Who Ordered Direct from Samsung

I just got off the phone with a kind woman over at Samsung regarding my pre-order, placed on the 3rd of this month. I was simply asking her -- considering both t-mobile and verizon have begun charging/shipping phones -- whether or not I should stick with my order at Samsung directly, or cancel it and go through my provider (Verizon... I know).
She very warmly told me, that Samsung would not be shipping phones until mid-September... I got a little worked up at this point and said "excuse me? I ordered this on the pretense that it would be shipped AT THE LEAST by the 19th" to which she fumbled around for a bit and told me that, "No dear, all Samsung orders are going out mid-September."
Suffice to say - this was rather surprising news and I'm pretty damned upset about it. I think I'll be going ahead and cancelling my order and walking into a store on Friday.
Just a heads up to anyone else waiting (if anyone else is waiting) on Samsung direct.
ETA - I didn't mean to post this in the T-mobile section - my apologies!!
Chikenbok said:
I just got off the phone with a kind woman over at Samsung regarding my pre-order, placed on the 3rd of this month. I was simply asking her -- considering both t-mobile and verizon have begun charging/shipping phones -- whether or not I should stick with my order at Samsung directly, or cancel it and go through my provider (Verizon... I know).
She very warmly told me, that Samsung would not be shipping phones until mid-September... I got a little worked up at this point and said "excuse me? I ordered this on the pretense that it would be shipped AT THE LEAST by the 19th" to which she fumbled around for a bit and told me that, "No dear, all Samsung orders are going out mid-September."
Suffice to say - this was rather surprising news and I'm pretty damned upset about it. I think I'll be going ahead and cancelling my order and walking into a store on Friday.
Just a heads up to anyone else waiting (if anyone else is waiting) on Samsung direct.
ETA - I didn't mean to post this in the T-mobile section - my apologies!!
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I had also preordered the Coral Blue Note 7 directly from samsung.com and chose T-Mobile as the carrier. After reading your post, I called up samsung customer service too and they told me that those that preordered will be receiving the first batch before August 19th. I'm not sure if its just a T-Mobile thing though, since I see that you ordered from Verizon. Maybe you should try calling Verizon too to verify this information before you cancel.
I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
BTW I also went with coral blue, ordered on 8/3
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The difference is a carrier branded model vs an unlocked intl model...might be worth the wait to get an unlocked exynos next month than a carrier branded and bootloader locked device now (or within days...)
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Rx8Driver said:
The difference is a carrier branded model vs an unlocked intl model...might be worth the wait to get an unlocked exynos next month than a carrier branded and bootloader locked device now (or within days...)
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Yeah I'm realizing that now after I pre-ordered with a presumption that it would be unlocked. I cannot stand a locked bootloader with no root. Going to return it take a $50 hit for a restocking fee lick my wounds wait 2-3 weeks for the international version to come out.. they have them on Amazon already for $980 but you can't order until August 31st. I guess I'll play with this for 2 weeks before I return it cuz I'm getting charged $50 either way for a restocking fee whether I open the box or not... Plus China is getting a version with 6 gigabytes of RAM and 128 gigabytes of storage. That's what we were supposed to get the begin with from what I understand I've been waiting a year for this. I love the Note line..I have owned every Note ever made... in the last few years it feels like they add one thing and take away two! Samsung needs to be Samsung not copy or emulate Apple.. and also listen to the people because in the end it's us who spend our hard-earned money to buy these products they are now costing upwards to $1,000....if they don't... then I'll have to hit the lottery and start my own phone company with an S Pen...I'll call it Snapple....hahaha
Chikenbok said:
I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
BTW I also went with coral blue, ordered on 8/3
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Click to expand...
Click to collapse
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DionWhite33 said:
Yeah I'm realizing that now after I pre-ordered with a presumption that it would be unlocked. I cannot stand a locked bootloader with no root. Going to return it take a $50 hit for a restocking fee lick my wounds wait 2-3 weeks for the international version to come out.. they have them on Amazon already for $980 but you can't order until August 31st. I guess I'll play with this for 2 weeks before I return it cuz I'm getting charged $50 either way for a restocking fee whether I open the box or not... Plus China is getting a version with 6 gigabytes of RAM and 128 gigabytes of storage. That's what we were supposed to get the begin with from what I understand I've been waiting a year for this. I love the Note line..I have owned every Note ever made... in the last few years it feels like they add one thing and take away two! Samsung needs to be Samsung not copy or emulate Apple.. and also listen to the people because in the end it's us who spend our hard-earned money to buy these products they are now costing upwards to $1,000....if they don't... then I'll have to hit the lottery and start my own phone company with an S Pen...I'll call it Snapple....hahaha
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Click to expand...
Click to collapse
Lol here's the deal- money talk and sh*t walks. Samsung will make WAY more money from idiots who haven't a clue what a bootloader even is thru samsung pay alone than what they'd lose if EVERY XDA member who's ever registered decided not to buy because of it...it's a no brainer for them. And as much as I've loved my Note devices (all of them since the N2) it's a real kick in the teeth smh makes me not want to buy one at all smh except I'll just wait on the 930F or get the Chinese 6gb model imported and activate on BYOD...
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