Options to exchange LGG4 after 14 days? - Sprint LG G4

So, I upgraded to a Sprint LGG4 on Aug 1st, 2015...1.5 months ago. I'm starting to not like the phone due to spit screen issues and tons of bad press about the issues on the internet. I really wish I would have picked the Galaxy Note 5! Now it looks like my options to exchange are limited to "Pay Big Bucks!" and get a Note 5! I don't want to have to sell the farm to exchange. I am stuck in a 2 year lease agreement with Sprint. So what do you guys think? Try the G4 replacement process with my Sprint TEP or pay the piper and upgrade to Note 5?

You are stuck in the lease right? You can't even pay off the lease from what understand. Why not just use your TEP, that's why you have it, right?

sadly, you cant swap a device with sprint based on "bad press".
if your device is exhibiting the known issue bugs, then sure, you can get swapped into another G4.

tourbound129 said:
You are stuck in the lease right? You can't even pay off the lease from what understand. Why not just use your TEP, that's why you have it, right?
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Yes, my issues have now become known issues with Sprint and LG so I am now waiting on my replacement G4.
darkgodz said:
sadly, you cant swap a device with sprint based on "bad press".
if your device is exhibiting the known issue bugs, then sure, you can get swapped into another G4.
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I am getting a replacement as mentioned above...I'm just not sure that I can love this phone after these issues! Hopefully the replacement will work 100% better and I can love it again!

RocketFoot said:
Yes, my issues have now become known issues with Sprint and LG so I am now waiting on my replacement G4.
I am getting a replacement as mentioned above...I'm just not sure that I can love this phone after these issues! Hopefully the replacement will work 100% better and I can love it again!
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cool. most of the issues seem to be hardware based. hopefully that is something LG will fix in future builds of device. that being said, if its not selling a lot, they may just play the wait and see if it fails game.
i am disappointed in the lack of support for both HTC and LG in the sprint forums, but then again, sprint hasn't been stellar with their service for a while now and i think the forums are showing that. even the once crazy samsung forums seem to be a bit vacant.

darkgodz said:
cool. most of the issues seem to be hardware based. hopefully that is something LG will fix in future builds of device. that being said, if its not selling a lot, they may just play the wait and see if it fails game.
i am disappointed in the lack of support for both HTC and LG in the sprint forums, but then again, sprint hasn't been stellar with their service for a while now and i think the forums are showing that. even the once crazy samsung forums seem to be a bit vacant.
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Yeah, Sprint is "low over head" but they hold their own. Service is decent in my area and I don't have to mortgage my first born for a good plan! I just wish all carriers would loosen the reigns a little and let these powerful phones 'breathe!' Also, 14 days isn't long enough to see if a phone is right for me...and now they don't care if I am unhappy because they have me trapped for 23 more months! LOL! When companies finally realize that treating a customer like a king is better business, this will be a great world!

RocketFoot said:
Yeah, Sprint is "low over head" but they hold their own. Service is decent in my area and I don't have to mortgage my first born for a good plan! I just wish all carriers would loosen the reigns a little and let these powerful phones 'breathe!' Also, 14 days isn't long enough to see if a phone is right for me...and now they don't care if I am unhappy because they have me trapped for 23 more months! LOL! When companies finally realize that treating a customer like a king is better business, this will be a great world!
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you signed the 2 year contract or the lease?
i think you said that, but i dont remember as i am posting this....

RocketFoot said:
Yeah, Sprint is "low over head" but they hold their own. Service is decent in my area and I don't have to mortgage my first born for a good plan! I just wish all carriers would loosen the reigns a little and let these powerful phones 'breathe!' Also, 14 days isn't long enough to see if a phone is right for me...and now they don't care if I am unhappy because they have me trapped for 23 more months! LOL! When companies finally realize that treating a customer like a king is better business, this will be a great world!
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People are WAY too caught up with being LOCKED in for 24 months.
I just swapped M9 to G4. It will cost me about $100.00-$150.00 to switch. Buy on Ebay and Sell on Ebay (or swappa).
If you want to change carriers. Many will pay early termination.
The only thing you are losing is the discount you got on the phone. Which you can resell.
You could say switch to a T-Mobile S6 probably for $99.00, T-Mobile pays termination and sell your G4 for $350.00. You'd be ahead of the game.
So nobody is handcuffed to anything.
I do agree 14 days is too short. I think if you buy through Amazon you might get 30 days.

I did indeed! Seemed like a good idea at the time! I wanted a low monthly price...they offered loyalty discount so I pay like $8 per month compared to the $30 per month for the Note 5...I don't really need an old phone after 2 years so returning the phone after 2 years was no problem either. I'm ok with the lease, just wish it was a little more flexible!

Related

Replacement Hero's with 2.1 update

Has anyone had their hero replaced recently? I am getting mine replaced on Tuesday and want to know if anyone's came back with 2.1 or 1.5. I hope mine comes with 1.5 so I can enjoy root for two weeks before I upgrade to the EVO.
Ive heard several users say sprint upgraded their phones without consent. Not much you can really do as sprint does not condone rooting.
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
I've heard of people getting Evo's as replacements for their Hero. What are all you guys having wrong with your Hero? Or what are you saying to Sprint? Because the speaker on my phone is starting to break from the dust issue, and the screen is over 50% filled with dust.
I once got 3 months of free service because sprint updated my phone without my consent and the update wiped my sdcard with my data on it. This was a few years ago but complaining is a major deal to them and they advertise publicly that thier customers are happy with thier service... The worst that can happen to you is they will say no so do yourself a favor and complain.
Powers16 said:
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
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They don't need permission to update on a replacement phone, only your current one..............
chfields said:
They don't need permission to update on a replacement phone, only your current one..............
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I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
It arrived!
I just got my new phone back today! I was super lucky and it had 1.5 installed on it! When the sprint rep looked at it he asked me if I wanted him to update it. I just told him that I updated my old one and was unhappy with battery life so I want to keep 1.5 on it. I am currently working on rooting my phone now. So I guess ask them not to update the phone when they get it out.
I had to go through the assurian insurance route to replace mine, I called on Monday and the phone I got yesterday was still on 1.5. I had it mailed to my house, so the dudes in the store couldn't monkey with it. I DID have to manually program it, and then still had to get on chat to get the activation done right (was getting error code 67), but now everything is kosher. I was rooted and back on 2.1 within minutes of reactivating, lol! I'd forgotten how much 1.5 blows goats, lol!
Powers16 said:
I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
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Well said, my friend. I agree with you on that.
When I tried to do the legit sprint 2.1 update it fried my radio, so I called C/S, and they promptly mailed me a new Hero with 1.5. I think the stores are doing the updates on the phones, not Sprint itself. If you want to phone without the 2.1 already installed, just get it over the phone, or online, NOT at one of their stores.
Powers16 said:
. Regardless of the store's policy the customer is always right.
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Click to collapse
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
Rooting is not a feature that is illegal or "wrong" to do, and it is NOT a feature that Google doesn't want us doing. They sell the Dev Phones for just that reason. You need to go through a process to root to make sure noobs that have never touched a command line flash a Nexus radio or something. Rooting is not a feature that is blocked by default because Google thinks we should stay stock, because Google WANTS us to root our phones. Now Sprint, that's a different story. They want us to keep all their bloatware and Sprint over-brandedness. They don't want us to root. Google wants power-users to root. That and open-source are the only reasons it's built on Linux.
azyouthinkeyeiz said:
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
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Do you want me to even retaliate with that response? I think i did a damn good job of nailing it on the head. You must have money to throw away and you must not care that much. The rest of us don't have money to throw away and what we do pay for we better damn well get it.
/end of story
The Jero said:
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
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Same here except mine wasnt stolen i bricked it.
Sprint called it a "Hardware Failure" and i called bull*hit under my breath.

Why carriers aren't offering early upgrade price for HD7?

So I was all pumped about getting an HD 7 and thought since WP 7is brand new to market, they would be opening up upgrade pricing to anyone. But, have come to find out, that's not happening. They can do it with iPhone releases and its just OS updates as WP 7 is. Someone tell me I'm not going to have to pay full price, especially since I got my HD 2 about 8-9 mths ago and was the only reason I switched to T-mobile.
Sent from my HTC HD2 using XDA App
Anyone?.....
I called Tmobile and they said they dont have any info until later this week. Cant wait! I hate my Samsung Vibrant
the hd7 is on O2 not t-mobile, this could be one reason they wont offer an upgrade to it.
You can buy it on pay as you go for £380 (really good price) or do what i did and sell your phone and use the cash to buy out the contract then get a new one (my dad bought my desire and I paid off my contract and still had some cash left to buy my wife some jeans and shoes).
kentrey said:
I called Tmobile and they said they dont have any info until later this week. Cant wait! I hate my Samsung Vibrant
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Yeah, I called them too and they seemed pretty firm on not budging on allowing any kind of early upgrade for me (said to wait 6 mths and I started service with them in Mar. getting my HD2) at release time. They said I'll just have to wait until it comes out and could see what happens with them selling it for a lower\non-contract price.
lumpaywk said:
the hd7 is on O2 not t-mobile, this could be one reason they wont offer an upgrade to it.
You can buy it on pay as you go for £380 (really good price) or do what i did and sell your phone and use the cash to buy out the contract then get a new one (my dad bought my desire and I paid off my contract and still had some cash left to buy my wife some jeans and shoes).
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It's on Tmobile here in the USA exclusively. I thought about selling my HD2, but I really want to keep that phone forever. I've sold every other one (sometimes not needing to) and everyone now and then I regret it. So, I promised I would never give up the HD2. It was the beginning of an era and the best thing winmo ever ran on.
Oh oops my bad i keep forgetting that there is a world outside of this tiny island lol
lumpaywk said:
Oh oops my bad i keep forgetting that there is a world outside of this tiny island lol
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LOL! No, I totally understand and maybe $500 or so will be worth it. It's just the uncertainty of WP7 (although I'm sure I'll love it) missing some of the things I've become accustomed to.
The only time Tmo budges on upgrades is if a customer has been with em for more then 2 years or/and is over 14 months since their last upgrade and with that said all that depends on the rep/sup you talk too...only reason is tmo is coming out with so many new phones between now and Q2 due to the new hspa+ network....and if they continue to hand out early upgrades each time a new phone comes out we are losing a lot of money...also with it being around Christmas all tenure customers are calling in wanting full discounts....and when customers are wanting a full discount on a $550 phone before thier commitment time that difference comes out of tmo pocket....Tmo sells the phones not make em...
Remember you're not dealing with ATT or apple here so u cant really compare it to the iphone release....maybe u can call HTC and see if they'll switch it out for you lol im just saying...You made a choice of signing a 2 year contract 8-9 months ago to get a discount on the HD2....Tmo is out to make thier customers happy but everytime a new phone comes out we cant continue to hand out cause YOU feel its the right thing to do since u switch from a diff provider...They still have to run a company
And just so you know the only reason ATT offered the upgrade early for the iPhone 4 is because June 1st they increased their ETF to $375 so they were getting thier customers under this new contract policy by giving out early upgrades when the Iphone 4 released on July 27th
Sooo with all that said good Luck on getting that full discount...u might talk to the right rep and they will work it out for u
lisap006 said:
The only time Tmo budges on upgrades is if a customer has been with em for more then 2 years or/and is over 14 months since their last upgrade and with that said all that depends on the rep/sup you talk too...only reason is tmo is coming out with so many new phones between now and Q2 due to the new hspa+ network....and if they continue to hand out early upgrades each time a new phone comes out we are losing a lot of money...also with it being around Christmas all tenure customers are calling in wanting full discounts....and when customers are wanting a full discount on a $550 phone before thier commitment time that difference comes out of tmo pocket....Tmo sells the phones not make em...
Remember you're not dealing with ATT or apple here so u cant really compare it to the iphone release....maybe u can call HTC and see if they'll switch it out for you lol im just saying...You made a choice of signing a 2 year contract 8-9 months ago to get a discount on the HD2....Tmo is out to make thier customers happy but everytime a new phone comes out we cant continue to hand out cause YOU feel its the right thing to do since u switch from a diff provider...They still have to run a company
And just so you know the only reason ATT offered the upgrade early for the iPhone 4 is because June 1st they increased their ETF to $375 so they were getting thier customers under this new contract policy by giving out early upgrades when the Iphone 4 released on July 27th
Sooo with all that said good Luck on getting that full discount...u might talk to the right rep and they will work it out for u
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Man, you must work for them for sure Especially with the "we" references. lol and JK. But, I understand your point and I'm sure tmob makes that difference up in the price I pay for service Or else they would never offer or upgrade people early. And besides that, I don't even care if they update my contract and extend 2 yrs from the day they give me the discount. So, increasing my contract every time I do that would benefit them, I would imagine? And I don't want to change phones every time one comes out. ONLY a great one from HTC, which at most may be every year, as slow as we get things here in the US. lol. Didn't know the stuff about ATT and the iPhone upgrade, so thanks for that piece of knowledge. All I'm saying is, I can disconnect a line and add a line at Wal-Mart, for cheaper (don't really care what phone number I have), so Tmob might as well put that money in their pocket and save the hassle. I have 3 lines (all ready to buy a new phone) and still have 2 lines with ATT. So, it's no joke with my service and ATT learned the hard way about not keeping up with device releases as they lost a lot of people for simply not carrying and providing what their customer's asked.

for those of you that believe you received a defective device

Even though sprint is not better business bureau accredited, I have filed a complaint with the BBB against sprint regarding the fact that they have knowledgeably put defective devices in the hands of consumers, and are not making a quick effort to remedy the situation, I have also stated that sprint wants to replace the devices with refurbished devices, which are valued at a lesser value then a brand new device, and still charge customers for the full price of the brand new device. I have also pointed out that they are stringing customers through the 14 day exchange period claiming it is the network, and then on the 15th day saying it is the device, and making it very difficult to exchange the devices. any way I am encouraging any one who has had issues with their device to file a complaint with the bbb against sprint, as sprint does respond to their complaints on there
Yesterday, after many chats and calls with Sprint, and 2 trips to 2 different stores, I was assured that my device is fine and that the towers in my area are to be fully functional by May 7. We'll see if my service improves. I have the option of getting refurb, which is complete bs. A brand new phone that may be defective and I can't get a brand new one because I'm past the 14 days. So yeah, I'm with you on this if things don't improve in 3-4 days.
OP. The first device I've received had a completely black pixel in the top right. I exchanged it and got a new phone with a SCRATCH under the glass and a red pixel (which I'm guessing is dead). On my third trip the guy was reluctant to hand me a new HTC One, but when I got it, it had another completely black pixel. I completely agree that sprint is knowingly dishing out defective devices to people. I'll try and figure out how to file a complaint with them. Thanks OP
Sent from my 831C using Tapatalk
please do, the more people who complain to the bbb the better, Im also planning to email sprint the laws regarding knowingly selling defective devices
dogcmp6 said:
please do, the more people who complain to the bbb the better, Im also planning to email sprint the laws regarding knowingly selling defective devices
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Hard to prove stupidity.
Count me in on this. Not a happy camper. Two weeks of "it's the towers in your area", an hour + with three levels of tech support from my landline and finally a second trip to a store where a technician actually tested the device and entered an eTicket on my accounting noting my M8 was defective and needed to be replaced.
No TEP? $75 bucks to replace the phone through Sprint or screw around for a few weeks dealing directly with HTC. Why should I have to pay for a defective product that never worked well and progressively deteriorated into a worthless brick? I can't get calls from my customers or email in the field and this is not good for business so I'm desperate. Even though furious at the prospect of paying $75 dollars for a 4 week old phone that didn't work through no fault of my own, for expediency I begrudgingly went ahead and set up getting a replacement. Damn, what a scam!
After it all gets set up and entered into the computer, then the guy tells me they are on backorder and it will be 5 to 7 days before they ship.
I just about lost it but attempted to maintain some degree of civility while expressing my displeasure with this policy, their crap customer service that could care less and that my intention was to contact the BBB and possibly the Attorney General regarding this whole debacle. I know the guy I was speaking to was just doing his job and probably hears a lot of this but his one saving grace was asking me if I still had my old phone.
After confirming they weren't going to bone me an activation fee for bringing my old phone back online and not for the replacement M8 whenever I get it, I am now back on my three year old HTC Evo 4G but at least I can make and receive calls, get texts and have some degree of mobile data connectivity and can get email away from WiFi. In the post-contact texts from Sprint asking about my satisfaction with the recent call, I let them know this was robbery and that I would never recommend anyone ever choose Sprint.
I think I can put TEP on my replacement and trust me, if it doesn't work as expected I'll utilize it to the max and if still not satisfied, feel like this is sufficient grounds to break my contract and go somewhere else. It took days to get my M8 setup just the way I wanted it and I absolutely love it. Too bad I can't use it. :crying:
--Elisabeth
ps
FA43KSF... serial number
I agree with your anger. I have never wanted to switch carriers in the 5 years with Sprint until now. I wish I had not have sold my gs3 when I got my m8. I would go back to that and sell this one. I still might. It may be the towers for me, that is yet to be seen, but the utter lack of service over this is the frustrating part. I shouldn't get a refurb for a brand new defective device. "That's Sprint policy" though. Lameness.
Yeah, once I have my replacement I will be submitting a complaint to the attorney general of Illinois about the issue too, and encourage others to take part in that step too...also I can see by the increase in complaints to sprint on BBB's website that a good amount of people are seeing this thread and submitting complaints...ive been stuck on a Samsung replenish which is my back up phone for 4 days...also the serial on my defective m8 is HT441SF....
limpiador31 said:
Count me in on this. Not a happy camper. Two weeks of "it's the towers in your area", an hour + with three levels of tech support from my landline and finally a second trip to a store where a technician actually tested the device and entered an eTicket on my accounting noting my M8 was defective and needed to be replaced.
No TEP? $75 bucks to replace the phone through Sprint or screw around for a few weeks dealing directly with HTC. Why should I have to pay for a defective product that never worked well and progressively deteriorated into a worthless brick? I can't get calls from my customers or email in the field and this is not good for business so I'm desperate. Even though furious at the prospect of paying $75 dollars for a 4 week old phone that didn't work through no fault of my own, for expediency I begrudgingly went ahead and set up getting a replacement. Damn, what a scam!
After it all gets set up and entered into the computer, then the guy tells me they are on backorder and it will be 5 to 7 days before they ship.
I just about lost it but attempted to maintain some degree of civility while expressing my displeasure with this policy, their crap customer service that could care less and that my intention was to contact the BBB and possibly the Attorney General regarding this whole debacle. I know the guy I was speaking to was just doing his job and probably hears a lot of this but his one saving grace was asking me if I still had my old phone.
After confirming they weren't going to bone me an activation fee for bringing my old phone back online and not for the replacement M8 whenever I get it, I am now back on my three year old HTC Evo 4G but at least I can make and receive calls, get texts and have some degree of mobile data connectivity and can get email away from WiFi. In the post-contact texts from Sprint asking about my satisfaction with the recent call, I let them know this was robbery and that I would never recommend anyone ever choose Sprint.
I think I can put TEP on my replacement and trust me, if it doesn't work as expected I'll utilize it to the max and if still not satisfied, feel like this is sufficient grounds to break my contract and go somewhere else. It took days to get my M8 setup just the way I wanted it and I absolutely love it. Too bad I can't use it. :crying:
--Elisabeth
ps
FA43KSF... serial number
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Mine starts with fa43 also maybe I need to return it I just got it
Sent from my 831C using XDA Premium HD app
What is the worst thing about this is how Sprint is handling it.
Not that broken/defective devices exist or broken towers.
Just that they could give crap about you as a loyal customer.
They treat you like dirt. And they wonder why customers treat them like dirt back.
It's been such a bad experience, it took all the fun out of getting this phone. So they botch something, it happens. It's they handle it like sh$t.
I would have been more content keeping my old M7 phone.
It started off like crap when they kept me on the phone for like an hour when I ordered the thing and tried to upsell a bunch a crap.
And the lady had put a Tablet AND Stylus on my order. I caught her at the end had her take it off. But she left a freaken stylus on there.
It was only $15.00, just small enough to not want to waste another hour on the phone and shipping it back.
Man did that piss me off to start.
mswlogo said:
What is the worst thing about this is how Sprint is handling it.
Not that broken/defective devices exist or broken towers.
Just that they could give crap about you as a loyal customer.
They treat you like dirt. And they wonder why customers treat them like dirt back.
It's been such a bad experience, it took all the fun out of getting this phone. So they botch something, it happens. It's they handle it like sh$t.
I would have been more content keeping my old M7 phone.
It started off like crap when they kept me on the phone for like an hour when I ordered the thing and tried to upsell a bunch a crap.
And the lady had put a Tablet AND Stylus on my order. I caught her at the end had her take it off. But she left a freaken stylus on there.
It was only $15.00, just small enough to not want to waste another hour on the phone and shipping it back.
Man did that piss me off to start.
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Sorry, but the fact that you got a stylus for a phone, that clearly doesn't need one, is hilarious to me.
Sent from my 831C using Tapatalk
The lady I ordered from tried to upsell that stuff to me too. She wouldn't take no for an answer and actually asked me if it was a money issue as to why I didn't want the tablet. I was so irritated that I yelled.
And that's why I only order from their website. No hassle and you get the same results.
Sent from my 831C using Tapatalk
fr0st420 said:
And that's why I only order from their website. No hassle and you get the same results.
Sent from my 831C using Tapatalk
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Because I have a SERO 500 plan (two of them) that's not an option. It's part of the dues you pay for having that plan.
I'd be long gone if not for the SERO 500 plan. No way I'd pay regular price for this network and customer service. It's getting close to not being worth the savings as is.
I agree with you. I have 2 sero plans as well, if not then I would be long gone too.
I have the opposite experience with Sprint. LTE is everywhere averaging 20 to 30 mb. I pay roughly 60 a line too. I'm not going anywhere lol
4/21-5/20
Anytime 62M/1500
Text 613/Unl
3G Data 94532KB/Unl
4G Data 4242870KB/Unl
Sent from my 831C using Tapatalk
fr0st420 said:
I have the opposite experience with Sprint. LTE is everywhere averaging 20 to 30 mb. I pay roughly 60 a line too. I'm not going anywhere lol
4/21-5/20
Anytime 62M/1500
Text 613/Unl
3G Data 94532KB/Unl
4G Data 4242870KB/Unl
Sent from my 831C using Tapatalk
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Click to collapse
I'm lucky if I get 0.5 mb.
My sprint horror story continues...was told on Wednesday of last week that my new phone would be there in two business days, got told yesterday (Monday) that it would be here by today...go to the store thinking I would pick it up today, and my phones not there, the manager pulls up the tracking and says it hasn't even shipped yet, keeps me there for an hour and a half well he talks to his other store people about who to call at the warehouse, instead of calling the warehouse like he would do if he had any freaking common sense
I'm not having any issues. Sorry to hear all of you guys, hope that I never fall on that situation.
Sent from my 831C using XDA Premium 4 mobile app
What's the defect about? I ordered my m8 off contract for 250 thru htcchampions.

Safe to buy a used LG G4 in reference to major bootloop issue on older models?

I was in the market to replace my parent’s old Galaxy Note 2. So I’ve been searching around for comparable phone that has slight upgrades. My Budget is around $300. Parents need a phone with removable battery and good GPS so I’m limited to the LG G3, G4 and Note 3 and 4. Also wants screen at 5.5 inches or larger. So was concerned to read about this widespread bootloop issue. After reading up on this issue it seems all old models/ will eventually be affected. I usually purchase phones second hand off of eBay or Swappa but in this case It seems I must be very careful as it seems many people are unloading these devices which will eventually fail. Some have sold their devices beforehand because of this and I’m sure as second hand buyers we will inherit/get the issue in time. Also not sure about how warranty works for second hand buyers. I’m with T-Mobile by the way. What do you guys think about buying a G4 right now? Safe bet or stay away? Also if you guys know any comparable devices that meet all the criteria or most let me know. Thanks
I'll throw my two cents in here. I bought an LG G2 about a year ago and loved the LG style of hardware, button placement, and great performance. I had the old upgrade itch rear its ugly head and so I decided the G4 was the phone for me. Generally it wouldn't bother me to buy mint used phones, but I decided in this case I should do some research. I found out about the bootloop issue and decided it wasn't worth the risk (for me). An awesome deal came up on eBay, brand new G4 in box for $348, snapped that up right away, got it yesterday and from my time with it so far I love it. Best phone I've ever owned. Sorry for the long preamble, here's my advice, if you can swing the extra $40 -$50 for a new boxed phone (assuming a deal like that pops up on eBay again) I would say go for it. The extra $50 in my mind is well worth the peace of mind knowing that it has a warranty. I will say that when I was looking at Swappa I saw a lot of like new T-Mobile refurbs for the G4, however I was still a bit hesitant on those because I couldn't find much info on T-Mobile's refurbishment process. You may be more comfortable with T-Mobile refurbs than I was though so something to consider. I hope you find something that will work well!
Thanks for the advice
asinglenoob said:
I'll throw my two cents in here. I bought an LG G2 about a year ago and loved the LG style of hardware, button placement, and great performance. I had the old upgrade itch rear its ugly head and so I decided the G4 was the phone for me. Generally it wouldn't bother me to buy mint used phones, but I decided in this case I should do some research. I found out about the bootloop issue and decided it wasn't worth the risk (for me). An awesome deal came up on eBay, brand new G4 in box for $348, snapped that up right away, got it yesterday and from my time with it so far I love it. Best phone I've ever owned. Sorry for the long preamble, here's my advice, if you can swing the extra $40 -$50 for a new boxed phone (assuming a deal like that pops up on eBay again) I would say go for it. The extra $50 in my mind is well worth the peace of mind knowing that it has a warranty. I will say that when I was looking at Swappa I saw a lot of like new T-Mobile refurbs for the G4, however I was still a bit hesitant on those because I couldn't find much info on T-Mobile's refurbishment process. You may be more comfortable with T-Mobile refurbs than I was though so something to consider. I hope you find something that will work well!
Click to expand...
Click to collapse
Yeah the scary part is it seems people are just unloading the phones and you cant really know which ones will have issues later. If i buy new from ebay will i still be covered by T-Mobiles warranty ? I thought to get that you had to buy the phone direct from them ? I will keep looking around to see if any deals come up.
naruto.ninjakid said:
Yeah the scary part is it seems people are just unloading the phones and you cant really know which ones will have issues later. If i buy new from ebay will i still be covered by T-Mobiles warranty ? I thought to get that you had to buy the phone direct from them ? I will keep looking around to see if any deals come up.
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Click to collapse
I don't think you'll be covered by T-Mobile's warranty, but you should be covered by LG's manufacturer warranty (I would think anyway) as long as it's new in box. Also a lot of the new supply is likely to be manufactured after the date when they had issues. The issue dates were from months 05-08 of 2015 (from what I've read in the forums). The phone I got from eBay was manufactured in 09 2015 so it should *fingers crossed* be just fine.
asinglenoob said:
I don't think you'll be covered by T-Mobile's warranty, but you should be covered by LG's manufacturer warranty (I would think anyway) as long as it's new in box. Also a lot of the new supply is likely to be manufactured after the date when they had issues. The issue dates were from months 05-08 of 2015 (from what I've read in the forums). The phone I got from eBay was manufactured in 09 2015 so it should *fingers crossed* be just fine.
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Click to collapse
your right. Before i buy it ill have to ask the seller a lot of questions like when was it manufactured and whats the serial numbers and such. Will look into LG's warranty coverage for eBay. I think on eBay you can also buy squaretrade coverage as well.
naruto.ninjakid said:
I was in the market to replace my parent’s old Galaxy Note 2. So I’ve been searching around for comparable phone that has slight upgrades. My Budget is around $300. Parents need a phone with removable battery and good GPS so I’m limited to the LG G3, G4 and Note 3 and 4. Also wants screen at 5.5 inches or larger. So was concerned to read about this widespread bootloop issue. After reading up on this issue it seems all old models/ will eventually be affected. I usually purchase phones second hand off of eBay or Swappa but in this case It seems I must be very careful as it seems many people are unloading these devices which will eventually fail. Some have sold their devices beforehand because of this and I’m sure as second hand buyers we will inherit/get the issue in time. Also not sure about how warranty works for second hand buyers. I’m with T-Mobile by the way. What do you guys think about buying a G4 right now? Safe bet or stay away? Also if you guys know any comparable devices that meet all the criteria or most let me know. Thanks
Click to expand...
Click to collapse
Have had mine since about a week after release last year. Zero problems. Will have it for quite a while longer.
there is a new in box on swappa right now, but the seller says he opened the box to remove the sim. Do phones come with a sim already in place like that?
raqfox said:
there is a new in box on swappa right now, but the seller says he opened the box to remove the sim. Do phones come with a sim already in place like that?
Click to expand...
Click to collapse
I'm not aware of any phone that comes with a sim pre-installed.
T-Mobile phones come with an unactivated sim on a punch out card. They are not "installed" in the phone. The Swappa seller is not including this sim in his listing.
naruto.ninjakid said:
Thanks
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Click to collapse
For $300 you can manage to get a brand new G4 right now, beside tell get cheaper now that the G5 been announce.
P.S any G4 manufacture on or after 09/16 as far as i know don't have those issues
Will keep an eye out.
DrakenFX said:
For $300 you can manage to get a brand new G4 right now, beside tell get cheaper now that the G5 been announce.
P.S any G4 manufacture on or after 09/16 as far as i know don't have those issues
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Click to collapse
Hi thanks for the tips. do you have a link for the sale for $300 or do you mean on Swappa. Would rather purchase from a retailer so if you have any sites you purchase from let me know. Thanks
naruto.ninjakid said:
Hi thanks for the tips. do you have a link for the sale for $300 or do you mean on Swappa. Would rather purchase from a retailer so if you have any sites you purchase from let me know. Thanks
Click to expand...
Click to collapse
Used prices are roughly 300 used so new would cost 500ish but there have been sales that brought the price down to 400ish. Keep waiting and it'll drop even more.
naruto.ninjakid said:
Hi thanks for the tips. do you have a link for the sale for $300 or do you mean on Swappa. Would rather purchase from a retailer so if you have any sites you purchase from let me know. Thanks
Click to expand...
Click to collapse
tiskewlio said:
Used prices are roughly 300 used so new would cost 500ish but there have been sales that brought the price down to 400ish. Keep waiting and it'll drop even more.
Click to expand...
Click to collapse
well right now the G4 (H811) is going for $400 (Full Price) and just recently there was a $75 off from $400 but ended already....just wait or if you have $100 more to spare just get it, but i just recommend to wait a bit to see a permanent price cut on the G4 or even the V10.

Anyone thinking about upgrading from N6 to the Pixel?

I was pretty impressed with the release notes yesterday. Ive been nothing but happy with my N6 (got it new since it came out), but ive got the new phone itch lol.
Also since im on Project Fi, they were offering the VR gear for free (most likely would not have bought it on my own, just my personal opinion). So ive got my order in for an XL. We shall see how that goes.
imo I think it is really pricy. Cant justify myself spending so much for a pixel. beside that I think my n6 and n5 is still usable at least till the next pixel release.
No Pixel for me. Not going to pay that kind of money for a phone. I got my N6 just a year ago and it is still working perfect. If i buy a new phone then I will spent no more then 400 euro on it.
tyrtok said:
imo I think it is really pricy. Cant justify myself spending so much for a pixel. beside that I think my n6 and n5 is still usable at least till the next pixel release.
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Click to collapse
TMG1961 said:
No Pixel for me. Not going to pay that kind of money for a phone. I got my N6 just a year ago and it is still working perfect. If i buy a new phone then I will spent no more then 400 euro on it.
Click to expand...
Click to collapse
I agree, I was a bit surprised at the pricing.
Although, the days of renewing your contract and getting a $200 smart phone are gone. I think every phone company (around me anyways - ATT, VZ, Sprint, Tmobile, ect) are all charging full retail for phones now ($650+)
Its not as bad of a hit having it over 24 month payments and them not charging interest on it.
I'm getting it. Most of the people on here too are. No matter what they say. They will be craving it by xmas.
I preordered a 128GB Pixel XL for $921 to get the free VR headset deal, but I decided to cancel my order a few hours later. I'll wait for some reviews and root confirmation before I drop that kind of dough on something I'll be bored with in a year or less. Hopefully there will be a black Friday sale next month or some holiday deals at the end of the year.
The Pixel looks like a really really nice phone, but being a full time student with no job puts a big crunch on my budget for toys.
Face_Plant said:
I preordered a 128GB Pixel XL for $921 to get the free VR headset deal, but I decided to cancel my order a few hours later. I'll wait for some reviews and root confirmation before I drop that kind of dough on something I'll be bored with in a year or less. Hopefully there will be a black Friday sale next month or some holiday deals at the end of the year.
The Pixel looks like a really really nice phone, but being a full time student with no job puts a big crunch on my budget for toys.
Click to expand...
Click to collapse
This just sounds like you have a good head on your shoulders and your parents taught you some responsibility/how to prioritize lol :good:. Something I seem to see/hear less and less of with younger generations.
worst case scenario i might just pick up a used 6p or a xiaomi flagship at half the price
Jeff_in_LA said:
I'm getting it. Most of the people on here too are. No matter what they say. They will be craving it by xmas.
Click to expand...
Click to collapse
£400/$500, yes. Current prices, absolutely not. Where do you get "Most of the people on here too are" from? Based on the number of people who say "Wow, that's a very reasonable price" or what?
stupidchicken03 said:
I agree, I was a bit surprised at the pricing.
Although, the days of renewing your contract and getting a $200 smart phone are gone. I think every phone company (around me anyways - ATT, VZ, Sprint, Tmobile, ect) are all charging full retail for phones now ($650+)
Click to expand...
Click to collapse
Yeah, however I'm on Verizon and if you've been with them before they removed the contract pricing, you are still allowed to upgrade at contract price for around $200-$300
aroy97 said:
Yeah, however I'm on Verizon and if you've been with them before they removed the contract pricing, you are still allowed to upgrade at contract price for around $200-$300
Click to expand...
Click to collapse
Hmm did not know that.
I had them for 10+ years but got tired of paying soooo much for my bill (grandfathered unlim data). When Project Fi was announced, I hopped on. Kept both VZ and Fi for 2-3 months to compared reception in the areas I spent most my time. Fi held up just fine and is LESS THAN HALF of what I was paying big red (just dont get unlim data).
Wonder if they will keep that trend going.
stupidchicken03 said:
Hmm did not know that.
I had them for 10+ years but got tired of paying soooo much for my bill (grandfathered unlim data). When Project Fi was announced, I hopped on. Kept both VZ and Fi for 2-3 months to compared reception in the areas I spent most my time. Fi held up just fine and is LESS THAN HALF of what I was paying big red (just dont get unlim data).
Wonder if they will keep that trend going.
Click to expand...
Click to collapse
I was tempted to switch to Fi before, but I always had the idea in the back of my mind that someday I might grow tired of Nexus or the new iteration won't be as good (Pixel).
Anyways, if you still have a line on VZW, you can check it out, otherwise you can try to woo a representative into giving you the contract deal
I have no idea what makes anyone believe most people on here will buy the pixel. Literally 95% of the posters have an extremely negative opinion of the device on the threads out there. I would rather buy an iphone than a pixel at those prices. Too many other decent options to consider.
stupidchicken03 said:
This just sounds like you have a good head on your shoulders and your parents taught you some responsibility/how to prioritize lol :good:. Something I seem to see/hear less and less of with younger generations.
Click to expand...
Click to collapse
Well it's mostly because I have more expensive hobbies (cars). I just finished a big turbo project and I need that money in case something goes terribly wrong. It shouldn't, but **** happens... Having a running car is more important than having the latest gadget.
Face_Plant said:
Well it's mostly because I have more expensive hobbies (cars). I just finished a big turbo project and I need that money in case something goes terribly wrong. It shouldn't, but **** happens... Having a running car is more important than having the latest gadget.
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Click to collapse
Kinda sounds like me lolol.
What make/model? Build?
Ive been in the subaru game for almost the last 10 years. 02 wrx with a 2.5 swap. Currently an 05 STi built with big turbo
stupidchicken03 said:
Kinda sounds like me lolol.
What make/model? Build?
Ive been in the subaru game for almost the last 10 years. 02 wrx with a 2.5 swap. Currently an 05 STi built with big turbo
Click to expand...
Click to collapse
I'll send you a PM to avoid cluttering this thread.
I'm a guy who waits a year to buy last years top tier.. Works out better for me.. Waiting on all you 6p sellers on swappa to drop it down a bit haha
Sent from my Nexus 6 using XDA-Developers mobile app
My N6 is way better than that overpriced phones. So no thank you. I'll wait few more months until prices go down and buy an op3 or even a axon 7. Or go adventurous and buy Umi plus. Which is easy sexier looking phone!
So N6 was my last Google phone ever.
khanam said:
I would rather buy an iphone than a pixel at those prices.
Click to expand...
Click to collapse
Why exactly? I mean besides because your pissed at Google, because of I don't know what?
yudumcan said:
My N6 is way better than that overpriced phones. So no thank you. I'll wait few more months until prices go down and buy an op3 or even a axon 7. Or go adventurous and buy Umi plus. Which is easy sexier looking phone!
So N6 was my last Google phone ever.
Click to expand...
Click to collapse
The N6 was equally ridiculously overpriced in 2014, so I laughed at the idea of buying it. Besides my Note 3 was only one year old, just reached the age I cared less if the knox flag is 0x1 or not. Also a SD805 upgrade over a SD800 is not an upgrade. And the Note 3 had a better camera.
And a year later I changed my mind.
dahawthorne said:
£400/$500, yes. Current prices, absolutely not. Where do you get "Most of the people on here too are" from? Based on the number of people who say "Wow, that's a very reasonable price" or what?
Click to expand...
Click to collapse
The price is high, but the constituency here are tech heads. People will groan and grumble, but eventually get it. Provided their is good community support.
When a phone like our N6 starts to lose community support for being old, it's not very gratifying to own.
The only thing that would possibly stop me, if the bootloader was locked down tight with no option to root.
UPDATE: Ok, I did check the price. Pixel XL with 128g is probably about 900+ with tax delivered. Yea, that might push me out.

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