[Q] [Kies] this device's version cannot be updated - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!

plucky1975 said:
Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
Click to expand...
Click to collapse
All i9000THKTTTT Users,
I have finally fixed the "this device's version cannot be updated" error.
First, I uninstalled kies then download the kies from the link below.
samsungmobile.com.br/suporte/samsung-mobile-software.do
Choose Galaxy S then you should see program version available.
Download the program and update the program within kies.
This should fix the issue.
Let me know how it goes....

Only the latest KIES version does the update. The older version would say "this device's version cannot be updated". Thus, no need to uninstall/install, just update to latest version. At least for me.

I also had the same message and to fix it downloaded the latest kies version without uninstalling the old version.
Note my xp home computer now has problems connecting to kies since i upgraded but my windows 7 ultimate computer works like a dream.
Sent from my GT-I9000M using XDA App

mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready

maciekwar said:
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
Click to expand...
Click to collapse
How do i change that value?

I have the Samsung Galaxy Europa (GT-I5500) and I'm trying to update to 2.2 and Kies is saying that this version of the device cannot be updated. It's really annoying me and I really want OFFICIAL 2.2 on my phone. Any thoughts?

Current firmware version:-
PDA:JJ6 / PHONE:JG3 / CSC:JJ2 (XEU).
On about phone:
2.1-update1
Baseband Version: I5500XWJG3
Kernel Version: 2.6.29-perf
[email protected]#1
Build Number: ERE27.XWJJ6
Please help as I really want to update my phone!

None of this flashing lark as I haven't a clue how to do it and I'd need step by step instructions etc and I want the legitimate 2.2 Android firmware.

Could I hand the phone to a Samsung mobile center?

If so how much?

Could they update to 2.2?

Is it free?

Is there a fault with the firmware?

Current firmware version:-
PDA:JP9 / PHONE:JP9 / CSC:JP9 (TPA).
On about phone:
2.2.1
Baseband Version: I9000RUBJP9
Kernel Version: 2.6.32.9
[email protected]#1
Build Number: Froyo.UBJP9
Please help as I really want to update my phone to the latest firmware please help.

Samsund don't provide updates to some countries via Kies

dadyal said:
Samsund don't provide updates to some countries via Kies
Click to expand...
Click to collapse
:O what?
so how am i supposed to update?? ><

This "cannot do" because you are in some country really pisses me off !!!

Related

[Q] Kies - this version of the device cannot be updated

Please stick with me as I'm quite new to flashing this device.
A while back I flashed a new firmware to my Tab (Bought from Tesco's in the UK) open to any mobile network.
While my Tesco version said there was no update apparently the Carphone Warehouse version did come with a newer firmware. So after taking a plunge I flashed firmware JM6 (without some encryted keys or something that early adopters got stuck with).
I wondered if Samsung had released any newer firmware officially so today launched Kies and it prompted for a software update. This then uninstalled Kies and installed a new version 2.0.0.11014_49.
My device connects but then Kies states "This version of device can not be updated"
"current firmware version: PDA:JM6 / PHONE:JM6 / CSC:JM6 (XEU)"
Phone info after doing *#1234#
PDA1000XXJM6
PHONE1000XXJM6
CSC1000XAJM6
Does this mean that I will never be able to update through Kies again as it knows my firmware is not stock?
Is there a way to get back to stock or force Kies to install the latest stock
verison for my device like apple does on the iPhone?
Thanks in advance

[Q] GALAXY S GT-I9000 "This version of the device can not be updated".

Iam using samsung galaxy s GT-i9000, my android froyo version is :
FROYO:2.2
Baseband Version:I9000JXJPB
Kernel Version:2.6.32.9 [email protected] #53
Build Number: FROYO.JPJPA
PDA:I9000JPJPA
PHONE:I9000JXJPB
CSC:I9000JPJPA
I am getting the error in samsung kies "This version of the device can not be updated."
Please can any one tell me how to fix this issue . . since i really want to upgrade my galaxy, "ALSO TELL ME IS MY PHONE ROOTED OR UNROOTED" please reply . . . .
If your phone is rooted you have what is known as 'superuser' permissions. You can confirm if your phone is rooted by downloading a free terminal emulator from the android market. Tupe 'su' in the terminal and you will get a request for superuser permission. If this happens you have a rooted sgs. I am not sure about your kies error though, however if it persists there are many alternative ways of upgrading your firmware and can be found here on xda.
Hope this helps
Sent from my GT-I9000 using XDA App
stupid question: what kies version do u have?
Download Kies version 2.0.0.11032_12_9 from here http://tinyurl.com/3c8rkjp
I'd try doing what ManMountain suggested first. Update your version of Kies first. If there is no option to update through Kies go to the Samsung website and download Kies from there.
I have the latest version of samsung kies ..... I downloaded it from samsung website .... Please tel me how to root n install ginger bread offcial version ....
Official version Gingerbread you wait until Kies has the version for your phones product code .It is not a worldwide release its rolled out over days or weeks .
"This version of the device can not be updated."
= no update yet for your phone try in a few days .
jje
JJEgan said:
Official version Gingerbread you wait until Kies has the version for your phones product code .It is not a worldwide release its rolled out over days or weeks .
"This version of the device can not be updated."
= no update yet for your phone try in a few days .
jje
Click to expand...
Click to collapse
Im not sure that is entirely correct...
Kies SHOULD say "Latest firmware already installed"
If you have the this device version cannot be updated you will need to do the kies reg hack to make it pick your phone up as something else and then install FW that way.
You may have to do a couple of FW installs to get onto GB
faizan.ey said:
I have the latest version of samsung kies ..... I downloaded it from samsung website .... Please tel me how to root n install ginger bread offcial version ....
Click to expand...
Click to collapse
Download Root Check from Market very handy to find out if you've successfully rooted or not.
To root read this thread: http://forum.xda-developers.com/showthread.php?t=788108
To upgrade to Gingerbread read this thread: http://forum.xda-developers.com/showthread.php?t=1037584
Read everything carefully until you're comfortable trying it. If you're not then don't, the good people on here make stuff like this a lot easier for all of us, so it shouldn't be too daunting
Bear in mind the official Gingerbread roms in the link above may not be for your region, they weren't for mine, but I upgraded anyway and everything's working fine (though the auto-brightness seems to have a mind of it's own).
Read, and re-read and best of luck if you decide to go ahead
Kies SHOULD say "Latest firmware already installed"
Never ever seen that or it reported its always been as the OP said and is even as i write .
Users should also be aware that Google have pulled the current update and i would not be in a rush to update yet .
jje
i have the same problem! "This version of the device can not be updated"
and this is not about kies...before flash any room i had eclair (orange romania).
and after apears the froyo version on kies but there was no way to upgrade through kies...don't know why
maybe something is locked on the phone!
Kies is useless...
I had the same problem. Kies detects the new firmware version, starts to download it and gives the message that the device cannot be updated.
After wasting several hours I downloaded the JVB firmware from samfirmware.com and flashed using Odin in minutes. Anybody facing this issue should forget Kies and head to samfirmware.com...

Can't update to 2.3 Gingerbread due "Device Version Cannot Be Updated"

Hi,
I have the 1.5.3_10124 version of Kies
When i connect the usb, everything goes fine.
but then it shows:-
Model Name: GT-I9000
Current Version PDA:JP6 / PHONE: JP2 / CSC: JP5
This device's version cannot be updated.
PLEASE HELP ME OUT!
I just can't believe people still rely on kies and get confused and mad because there wasn't an update or something. Get the last version of kies and try with it. If there is no update for your operator then kies won't find an update. Even if there are gingerbread updates for other countries there may be none for yours, so you can wait for weeks to get one. All of you should realize how useless kies is and that if you want new updates only from kies you should be patient (it might take quite some time), you shouldn't get angry and you shouldn't make new threads about how come kies didn't find new updates for your device's version.
Then you can download Odin and start using android the way it was intended - like an open source OS and not a closed dependent one relying only on Samsung and kies.
Just use Odin and flash the new rom

[Q] Baseband Unknown

Hi,
I recently purchased my Samsung Galaxy S i9000 and when I connect it to Kies it does not know the firmware version.
It just appears blank on Kies...
Current firmware version :
When I go into the settings of the phone is says Froyo 2.2 but it says
Baseband: Unknown
I cannot transfer any files using Kies and would obviously really really appreciate any help.
Thanks,
Sam
To know baseband version you can check by dialling *#1234#.
I think Kies is not recognising your device due to version mismatch with your device and kies. Best way is to search for kies version compatible with galaxy i9000 from samsung website and install the proper version by downloading.
sauvik84in said:
To know baseband version you can check by dialling *#1234#.
I think Kies is not recognising your device due to version mismatch with your device and kies. Best way is to search for kies version compatible with galaxy i9000 from samsung website and install the proper version by downloading.
Click to expand...
Click to collapse
Thank you for replying!
I uninstalled Kies and installed the version from Samsung Australia's website. Still not working though
I can just add files treating it like a USB but I assume when Gingerbread comes out in Australia in the next few months for the phone I will need Kies to update it?
I also assume it is not good that it isn't displaying the Baseband version?

Unable to upgrade firmware via Kies after flashing to stock rom

Hi,
I flashed my SGS to CM7 and don't really like it. I have downloaded the firmware ( I9000DXJF4 )from sammobile and flashed it. However, I am unable to upgrade the firmware using Kies to the new firmware available thru Samsung.
My current version is as followed
PDA: I9000DXJF4
PHONE: I9000DXJF4
CSC: I9000OLBJF4
From the look of my phone, everything seem to be back to its original setting, with all the singtel (my telco provider ) apps. Now I am trying to upgrade to Froyo 2.2 (I think) using Kies. Kies prompted that it is unable to update the firmware. I tried the latest version of kies and also version 1.5. Both are unable to do so.
Anyone can kindly advise?
Try changing your CSC code to XEU. I encountered some issues with KIES updates when having CSC code KOR.
Hi,
I tried to change to XUE but this option is not available. I go into CSC by *#272*HHMM#. Is it wrong?
*#272*???????????????# (??????????????? it's your IMEI, it must have 15 digits)
or try https://market.android.com/details?id=com.nfye.insanity.toolbox
Hi,
Thanks for your help. I got my IMEI code. It pop up in a small window. Then I tried to change the CSC using the method u mentioned. But nothing happen. When I press the call button, it say "USSD code running..." then follow by "UNKNOWN APPLICATION"
I also tried to install the software, but it is only for android 2.2 and above. I tried to find the crack version for the premium version but cant find any. Do you have the premium version? Can upload to mediafire and send me the link?
Never try to install via KIES ..
Install via ODIN the Firmware you want it's simply better, even if ODIN is unofficial.
Introductions you will find by googleing I think .. it's easy.
Good luck and have fun
Hi,
Ya, using Odin now. But still prefer Kies over Odin. A lot of stuff become automatic with Kies.
I just flash to DXJG4 hoping to be able to link to kies but it failed.
I read that once the lagfix is fixed, there will be problem with kies. Am I fixing the lagfix in anyway thus leading to this problem?
Did you get solution to your problem? I had the same problem with a Galaxy Wonder... when i tried to upgrade via kies i got this screen..
That I cannot post actually because the forum prevents me from doing it...
BUT...
I tried OTA upgrade with perfect results... And the funny thing is that I NEVER before could start OTA...
BTW everything's fine now and I bumped to 2.3.6 ggbrd
nuky8181 said:
Hi,
I flashed my SGS to CM7 and don't really like it. I have downloaded the firmware ( I9000DXJF4 )from sammobile and flashed it. However, I am unable to upgrade the firmware using Kies to the new firmware available thru Samsung.
My current version is as followed
PDA: I9000DXJF4
PHONE: I9000DXJF4
CSC: I9000OLBJF4
From the look of my phone, everything seem to be back to its original setting, with all the singtel (my telco provider ) apps. Now I am trying to upgrade to Froyo 2.2 (I think) using Kies. Kies prompted that it is unable to update the firmware. I tried the latest version of kies and also version 1.5. Both are unable to do so.
Anyone can kindly advise?
Click to expand...
Click to collapse
You can download all the recent firmware from sammobile and you can flash it via odin. Flashing stock ROM via Odin

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