[Q] Kies - this version of the device cannot be updated - Galaxy Tab Q&A, Help & Troubleshooting

Please stick with me as I'm quite new to flashing this device.
A while back I flashed a new firmware to my Tab (Bought from Tesco's in the UK) open to any mobile network.
While my Tesco version said there was no update apparently the Carphone Warehouse version did come with a newer firmware. So after taking a plunge I flashed firmware JM6 (without some encryted keys or something that early adopters got stuck with).
I wondered if Samsung had released any newer firmware officially so today launched Kies and it prompted for a software update. This then uninstalled Kies and installed a new version 2.0.0.11014_49.
My device connects but then Kies states "This version of device can not be updated"
"current firmware version: PDA:JM6 / PHONE:JM6 / CSC:JM6 (XEU)"
Phone info after doing *#1234#
PDA1000XXJM6
PHONE1000XXJM6
CSC1000XAJM6
Does this mean that I will never be able to update through Kies again as it knows my firmware is not stock?
Is there a way to get back to stock or force Kies to install the latest stock
verison for my device like apple does on the iPhone?
Thanks in advance

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[Q] [Kies] this device's version cannot be updated

Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
plucky1975 said:
Hello,
I rooted my phone due to issue with wifi to take care of it and fixed by rooting deleting one of the file associated with wifi.
But now when I connect my phone Kies give me "this device's version cannot be updated" error. I think rooting caused this issue.
I unroot, reset to factory, and cleared the cache but it's still showing "this device's version cannot be updated".....
Anybody know what's causing this and know how to fix this issue? I've search all over on google but no luck.
Please help!
Click to expand...
Click to collapse
All i9000THKTTTT Users,
I have finally fixed the "this device's version cannot be updated" error.
First, I uninstalled kies then download the kies from the link below.
samsungmobile.com.br/suporte/samsung-mobile-software.do
Choose Galaxy S then you should see program version available.
Download the program and update the program within kies.
This should fix the issue.
Let me know how it goes....
Only the latest KIES version does the update. The older version would say "this device's version cannot be updated". Thus, no need to uninstall/install, just update to latest version. At least for me.
I also had the same message and to fix it downloaded the latest kies version without uninstalling the old version.
Note my xp home computer now has problems connecting to kies since i upgraded but my windows 7 ultimate computer works like a dream.
Sent from my GT-I9000M using XDA App
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
maciekwar said:
mystery solved
I've bought my sgs from Orange Poland, and I updated it to froyo, but update brought me nasty lag bug... after update procedure, kies told me "this is the latest firmware".
so I've decided to debrand my phone in Samsung's authorized service, because my in fw version number info in kies I had (IDE) at the end.
service fixed the lag problem they put me on 2.2 fw from 2010 nov. they promised me that they debranded my phone, I asked them, would I be able to update my phone via kies later, they said, sure you will be able
after I got home I connected my phone to kies, and I saw an info "This version of the device cannot be updated." WTF, I thought something is not right... but update to 2.2.1 was nowhere near and I had better things to do
today I solved a mystery (because samfirmare twitted about new 2.2.1 rollout in kies ) what exactly "This version of the device cannot be updated." means...
my new firmware from service was XEO not IDE "brand", but in kies I saw IDE... kies cant update when CSC in firmware does't match this one in *2767*4387264636#
and here is the bummer, service did not run preconfig, and did not changed my CSC code in *#272*IMEI# I had IDE in preconfig, I've change it to XEO, and afrer phone reboot and data reset, now kies is saying "this is the latest firmware" with (XEO) at the end.
now, Samsung roll this 2.2.1 update please I am ready
Click to expand...
Click to collapse
How do i change that value?
I have the Samsung Galaxy Europa (GT-I5500) and I'm trying to update to 2.2 and Kies is saying that this version of the device cannot be updated. It's really annoying me and I really want OFFICIAL 2.2 on my phone. Any thoughts?
Current firmware version:-
PDA:JJ6 / PHONE:JG3 / CSC:JJ2 (XEU).
On about phone:
2.1-update1
Baseband Version: I5500XWJG3
Kernel Version: 2.6.29-perf
[email protected]#1
Build Number: ERE27.XWJJ6
Please help as I really want to update my phone!
None of this flashing lark as I haven't a clue how to do it and I'd need step by step instructions etc and I want the legitimate 2.2 Android firmware.
Could I hand the phone to a Samsung mobile center?
If so how much?
Could they update to 2.2?
Is it free?
Is there a fault with the firmware?
Current firmware version:-
PDA:JP9 / PHONE:JP9 / CSC:JP9 (TPA).
On about phone:
2.2.1
Baseband Version: I9000RUBJP9
Kernel Version: 2.6.32.9
[email protected]#1
Build Number: Froyo.UBJP9
Please help as I really want to update my phone to the latest firmware please help.
Samsund don't provide updates to some countries via Kies
dadyal said:
Samsund don't provide updates to some countries via Kies
Click to expand...
Click to collapse
:O what?
so how am i supposed to update?? ><
This "cannot do" because you are in some country really pisses me off !!!

[Q] upgrading from jpo to ? (Need help here)

well i have xxjpo for my Samsung galaxy s i9000 unlocked no carrier bloodware non rooted still have the original launcher and since the leak of 2.2.1 there has been loads of xx??? files so confused i also want to wait for official release do any of you know what the official firmware will be called as well ?
Are you in thee UK or Ghana? If in the UK then your phone should be XEU as it is unbranded. Open Kies make sure it is updated to version 102 (Kies that is) then connect the phone and check for firmware update. You should be offered JPY. Back up all your Data before updating just in case it is deleted.
i live in london but i am on holiday with my family in ghana i am using a different chip while i am here firmware 2.2 baseband i9000xxjpp kernel version 2.6.32.9 [email protected] #1 build number FROYO.XXJPO when i get back to london i will switch back to t-mobile i have also trouble with kies i will also factory reset after update

[Q] 2.3.3 via ODION - KIES "This device cannot be upgraded"

Hi,
I uploaded the 2.3.3 firmware as per this post by Ramad - http://forum.xda-developers.com/showthread.php?t=1011901 using ODIN.
However KIES takes forever to connect to the phone if it connects at all, and gives me the following message "This device cannot be upgraded"... why dows KIES suck so much and are there any workarounds besides using ODIN?
Because you have updated to the latest firmware.
PS. I never use kies to upgrade my phone
You updated your phone through Odin using stock rom .
Kies does not work with stock roms it works with the network supplied roms .
Buy a O2 phone it has O2 firmware use Kies and it reads O2 product code hardware ID and firmware version and upgrades if their is a later firmware from O2 .
Stock rom does not match product codes hardware id and firmware codes = no upgrade .
jje
Now that JVK is official, it can now be downloaded through Kies (yep you heard it right) reconnect again your phone and check the message. Last night I get that message. Now the message is "This is the latest firmware", it means Kies now recognize my F/W firmware and hence available for download
EDIT: I updated through ODIN a couple of months ago, was one of the first who flashed GB. Kies can still recognize my firmware
Well KIES is now recognizing my phone... after i rebooted my laptop. So i guess if someone is having problem, reboot your laptop and reconnect with KIES.

[Q] Can't find any firmware updates

Bought my Tab from Singapore back in Nov'10 and as soon as I got home, I immediately updated it to DXJK2 (which was the latest official rom available at that time).
Last week, my friend bought one from a local retailer here in the Philippines. When he showed it to me, I was surprised to learn that it had a newer rom (the unit is not carrier locked) pre-installed. Since both of our units were Asian, I thought there might be a rom update available for my unit as well. So when I got home, I immediately connected my Tab to Kies and, surprise, no update available.
I know that there is an official 2.2.1 update available from samfirmware.com. My question is, how come if there are so many newer roms available, Kies doesnt find any for mine? Im talking bout only official roms here loaded from Kies. I know I can still force it to update with Odin but that kinda defeats the point.

Can't update to 2.3 Gingerbread due "Device Version Cannot Be Updated"

Hi,
I have the 1.5.3_10124 version of Kies
When i connect the usb, everything goes fine.
but then it shows:-
Model Name: GT-I9000
Current Version PDA:JP6 / PHONE: JP2 / CSC: JP5
This device's version cannot be updated.
PLEASE HELP ME OUT!
I just can't believe people still rely on kies and get confused and mad because there wasn't an update or something. Get the last version of kies and try with it. If there is no update for your operator then kies won't find an update. Even if there are gingerbread updates for other countries there may be none for yours, so you can wait for weeks to get one. All of you should realize how useless kies is and that if you want new updates only from kies you should be patient (it might take quite some time), you shouldn't get angry and you shouldn't make new threads about how come kies didn't find new updates for your device's version.
Then you can download Odin and start using android the way it was intended - like an open source OS and not a closed dependent one relying only on Samsung and kies.
Just use Odin and flash the new rom

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