[Q] Samsung Captivate (i896) won't mount unless in Debugging Mode - Captivate Q&A, Help & Troubleshooting

Hey guys,
For some reason, I can't mount USB unless I'm in debugging mode.
I plug the cable into my phone. The phone will bleep. I'll see the little USB logo and in the pulldown, under ONGOING, I can see it there, but usually there is two lines of text, but I only see one. When I click on it to be presented with the mount option, I hear the bleep when I click it, but nothing comes up.
Or maybe my PC isn't recognizing it unless in debugging mode? I have all the drivers installed. I'm positive I do, because it was the only way to get the super one click root. I've never had problems mounting.
On a side note, maybe it is relevant, my wifi connectivity has gotten really bad the last few days. My connection has stayed the same, and I've check all the usual PC settings, power cycle, etc. I can't check my Twitter, I can't send emails with attachments. Uninstalling and reinstalling the Samsung drivers didn't work. When in debugging mode, and I plug in, I did notice in the device manager, there would be something "ADB" popup. That's what's not showing itself in non debugging mode.
I'm not sure what I could have done. Any ideas? Thanks!

Go in to settings, usb settings and choose mass storage, if it's set to ask on connection it sometimes doesn't bring up the mount option in the notification bar, you'd think it would mount auto magically but it doesn't.
Edit; sorry didn't read the whole post, sounds like a driver issue..
Sent from my SAMSUNG-SGH-I897

Dani897 said:
sounds like a driver issue..
Click to expand...
Click to collapse
I figured that much. The combination of things I've attempted so far regarding the drivers has not been successful.

Mounting USB on Rogers
Hey there I've noticed the same problem until I actually pulled down the top menu bar at the top where the USB symbol is. You pull that down and look for the USB settings icon tap that and choose MOUNT and or UNMOUNT.
Hope this helps....I only noticed this on Eclair 2.1 and not on Froyo where it actually brings up a dialogue box.
Just a word of advise, when you unlcok it with the unlock software from here beware you might end up with a generic or false IMEI number as I did.

I get the drop down, and I see the USB option, but clicking on it does nothing. The PC won't recognize it.
For those who are having this issue, the only way I've manage to fix this is:
1. Uninstall Samsung drivers and delete extras manually.
2. Restart PC.
3. Reinstall driver.
4. Restart PC.
5. Plug in device and give it a few minutes.
I'm on Windows 7 64bit. I've had to do this twice so far, and it worked both times. Hope it helps.

I had this problem also and after looking around I found several people that suggest switching to a USB port right off the mobo. After doing this it connects every time.

Related

internal usb driver error?

for the past few weeks i have not been able to connect my phone with any computer using any cord. all are either vista computers or they have active sync 4.5. at this point i have reached the conclusion that the problem lies with the phone itself. i may have deleted the whatever it is that runs the usb on the phone.
any suggestions or past experience would help. i don't really feel like spending money on a new one. it gets frustrating when many mods are done from (or at least started) on the computer, and then require my to connect my phone.
btw... i have synced the phone many times before the problem started using all the same components i am trying now.
EDIT: the battery icon shows it is charging when i plug it into a usb, but from there, i have nothing, and i have also reset memory a few times since then too.
Thanks again from a modding newb!
-mike
How are you trying to sync it? Plug it in and wait for Active to launch? Launching Active yourself and clicking connect, or from within the phone itself?
I wonder if disabaling USB charging would allow you to sync it up again.. Have you reinstalled the computer software from the CD again?
I am sure there is something you can do aside from a full phone reset...
At first, i just plugged it in, like i do every day, and wait for active to launch, but it didn't, so i opened it manually.
I tried reinstalling from the OEM disk, and also downloading directly from Microsoft (both AS 4.5).
ill poke around and see if i can disable USB charging like u suggested. thank you.

Can no longer mount as disk. Doesn't even present the option...

I'm on Fresh Toast 2.1 (official eclair w/ fresh customizations)
When I plug in a USB cable to my phone from any computer, from any OS (OS X 10.5, 10.6 and Win XP/7) I don't get offered the option to mount as a drive.
I looked in the 'Connect to PC' settings and tried it with 'Ask Me' both checked and unchecked. I also tried to make Disk Drive mode the default and that didn't help either. The only way I can mount it the SD as a drive is by rebooting to Recovery and toggling MS.
What a pain! Any ideas?
Are you using the app. Autostarts? I had that exact same problem until I realized that I disabled PC Synchronization (using Autostarts) from starting up when the phone boots. Once I re-enabled it again it worked just fine.
check on the top left of the status bar, if you can see a triangle with charge only, then slide down the status bar and press on charge only... let us know if this works. Also make sure that debug is off, menu> settings> applications> Development
Yeah, I'll bet what you did, dude, is set it to "Always use this option" when you plugged it in one time, maybe on purpose, maybe on accident, but who cares, that's probably what it is. Is that option even existing on certain roms? I just checked, mine doesnt say that. Worth a shot lol.
dametzg said:
Are you using the app. Autostarts? I had that exact same problem until I realized that I disabled PC Synchronization (using Autostarts) from starting up when the phone boots. Once I re-enabled it again it worked just fine.
Click to expand...
Click to collapse
Crap, I think you're right! Trying this now; i disabled everything. Will report back with results.
UPDATE: Nope, that wasn't it. PC Synchronization isn't even an option for me to enable/disable.
SAlpIche said:
check on the top left of the status bar, if you can see a triangle with charge only, then slide down the status bar and press on charge only... let us know if this works. Also make sure that debug is off, menu> settings> applications> Development
Click to expand...
Click to collapse
Not the issue here. I'm not a noob.
But why disable debugging? I've always been able to do both simultaneously without issue. Until Fresh Toast 2.1, that is.
jerry43812 said:
Yeah, I'll bet what you did, dude, is set it to "Always use this option" when you plugged it in one time, maybe on purpose, maybe on accident, but who cares, that's probably what it is. Is that option even existing on certain roms? I just checked, mine doesnt say that. Worth a shot lol.
Click to expand...
Click to collapse
Negative.
Is it possible that it is recognizing it as a charger instead of a computer? Have you tried other cables and/or computers?
scirio said:
Crap, I think you're right! Trying this now; i disabled everything. Will report back with results.
UPDATE: Nope, that wasn't it. PC Synchronization isn't even an option for me to enable/disable.
Click to expand...
Click to collapse
Oh weird. The PC Synchronization shows up in the section called After Startup for me. Hope you get it figured out.
dametzg said:
Oh weird. The PC Synchronization shows up in the section called After Startup for me. Hope you get it figured out.
Click to expand...
Click to collapse
Thanks worked great for me haha first time looking thru the startup programs I completely missed it

[Q] USB Debugging makes my comp not recognize device

Does anyone know why this happens? Whenever I turn USB debugging on, my comp cannot recognize the device...whenever it is off, 2 drives show up which is exactly as I intend to happen. However when it is off, nothing happens. Anyone have a solution to this?
Mine did that also not sure what the deal was, I ended up removing all drivers in windows and reloading them - didnt fix. then I put a new kernel on my phone being one was there to update from what I had in it started working again. The drives would show up in both debugging and non-debugging mode but I could not access them. I can only assume this was the phone causing the problem. I suggest starting with drivers and checking all phone settings before any further actions.
Mount the drives for mass storage. Post in Q/A next time.
Sent from my SAMSUNG-SGH-I897 using XDA App
JimmehDean said:
Mount the drives for mass storage. Post in Q/A next time.
Click to expand...
Click to collapse
It's in the notification tray. +1 on Wrong Forum.

Fastboot does not work

I've been having issues with my phone for a while. If I let my phone battery die to the point that the phone shuts off, it is nearly impossible to get back on. I can boot into bootloader but that's it. The status will say "Battery OK (charging)" which is a lie. The battery is not OK and it is not charging, which is why I can't leave the bootloader and boot android. It also says "Connect USB Data Cable" even though it is connected but I'm not sure if that's typical. I usually have to play around with various combinations of restarting my phone/unplugging the USB cable until it finally starts accepting a charge.
Anyway, I'm trying to flash M but when I get to the point of using the bootloader, fastboot does not work. fastboot devices returns no devices and it fails. ADB works perfectly fine and can detect my device. I know my drivers are good because a) they were untouched and worked previously and b) I fully uninstalled everything and installed Android SDK and can access my filesystem.
I believe these two issues are related. I'm running 5.0.1 LMY47I and my phone is decrypted using whatever method Wug uses in his toolkit.
Addressing your points.
1) just because adb works doesn't mean fastboot will / should
2) SDK doesn't install drivers.
Do check device manager and uninstall the driver and reinstall the naked driver following instructions in my thread. Nexus general > sticky roll up > adb and fastboot.
You're probably right, they may well be related but I just wanted to point out that 1 and 2 don't necessarily point to that being the case.
well I did get further but it is not fixed. It is a driver issue possibly. I think I may have messed my phone up, its stuck on the "google" splash screen now
Each time I loaded something to my device, ie radio, it went back to "Connect Data cable" but if I disconnected it and reconnected it, it would then transfer.
RandoTheKing said:
well I did get further but it is not fixed. It is a driver issue possibly. I think I may have messed my phone up, its stuck on the "google" splash screen now
Each time I loaded something to my device, ie radio, it went back to "Connect Data cable" but if I disconnected it and reconnected it, it would then transfer.
Click to expand...
Click to collapse
This sounds dodgy and could be multiple issues.. Really.it's a case of ruling out the hardware.. Cable, USB port,.computer. .it's tricky because it could be driver related too.
So I tried again right after getting stuck on the Google screen and got Marshmellow working, but I still had to unplug the cable after every fastboot command completed. Windows would popup with an "Unrecognized device detected" window, and the device would show as Unknown Device in device manager under USB ports. After the fastboot command completed the message would go back to "Connect USB Data Cable" and would not work unless I re-plugged it..
I tried reinstalling the naked drivers but Windows says they're all the same and that there is nothing to update. I also have gone through the full uninstall using USBDeview . I have tried other cables, even with the charging fiasco. The one thing I have not tried is another PC but that doesn't explain charging issues.
Sounds like my Nexus 7's dodgy USB port. It's gotten a bump somewhere along the road and doesn't connect properly with the USB cable anymore. Only way I can flash anything is by firmly pressing the cable into the port the whole time.
What I'm trying to say is that it sounds like your USB port is broken. Possibly...
Well I'm just going to stick to stock Marshmallow so I don't have to worry about fastboot and I'm never going to let my phone battery die. I'll see how long I can go

Please Help Note 4

Hello everyone,
My wifes not 4 recently went to crap and will not connect to the pc in order to ODIN back to stock.. ive tried everything that I know including Samsung drivers reinstalled.. Uninstaller drivers in device manager and reply the phone in. It will not connect. . The computer makes a noise when you plug it in as it normall would, but comes up with an error on screen saying "device has malfunctioned , could not connect please Disconnect and reconnect the device if the problem persists there might be a problem with the device. "
Any advice would sincerely be appreciated, please help..
Sincerely VeRiFiEdSuB
verifiedsub said:
Hello everyone,
My wifes not 4 recently went to crap and will not connect to the pc in order to ODIN back to stock.. ive tried everything that I know including Samsung drivers reinstalled.. Uninstaller drivers in device manager and reply the phone in. It will not connect. . The computer makes a noise when you plug it in as it normall would, but comes up with an error on screen saying "device has malfunctioned , could not connect please Disconnect and reconnect the device if the problem persists there might be a problem with the device. "
Any advice would sincerely be appreciated, please help..
Sincerely VeRiFiEdSuB
Click to expand...
Click to collapse
MTP mode vs camera mode?
Does kies recognize it?
Also as strange as it sounds, you may toggle developer options and usb debugging on and off. I did this on a family members ASUS tablet that displayed the same issue and then the PC recognized it. I was just trying everything I could think of.
Edit: I just realized you said Odin and not just connecting as a normally powered on device. Do you have it in download mode when connecting to the PC with Odin running?
nine5raptor said:
MTP mode vs camera mode?
Does kies recognize it?
Also as strange as it sounds, you may toggle developer options and usb debugging on and off. I did this on a family members ASUS tablet that displayed the same issue and then the PC recognized it. I was just trying everything I could think of.
Edit: I just realized you said Odin and not just connecting as a normally powered on device. Do you have it in download mode when connecting to the PC with Odin running?
Click to expand...
Click to collapse
unfortunately i cannot get the phone to bootup as to get into the hidden menu and turn on the MTP that way and yes if i am trying to connect to the phone to use odin i am in download mode when i try to connect.. the phone does not want to connect to the computer no matter what i do ive finally managed to get it to download mode and now am going to try and flash a different custom rom in the hopes it will boot up.. if it will do that i ill try and get mobile odin.. but even that hasnt been working. when i install a new rom and click on reboot the phone just shuts off. the phone wont turn back on after that unless i leave the battery out for several minutes then put the battery back in and press the power button. upon doing that the phone instantly boots to recovery.
This happened to me.
I even replaced the USB Port (Then dropped the phone while it didn't have the frame on and cracked the LCD)
The phone's USB port still didn't work and I had to replace the phone.
it is a very, very odd bug with this phone that multiple people have been experiencing but no one knows the cause of it.
It may just be faulty phone. Several people recently have had this bug.
my phone was made in Korea, Region: USA-Revision Q8R2.
N910T (UD)
So. Sadly, the only way as of right now to fix this is to get a new phone.
I tried a lot of things with my phone before I broke it to attempt to fix the USB port.
And the issue also lead to slow charging (220mA) and when I plugged it into the wall it would say USB Charger not AC Connected
Are you using the oem cord that came with the phone. I've experienced issues using non oem cords.
Yes sir I've tried multiple OEM and non OEM cords still won't recognize the phone
Sent from my SM-N910W8 using XDA-Developers mobile app
Did you try ask the different USB outlets? Did you try a different computer? For me USB 2 works, but not 3. Also I've had trouble with those on the front of the case. I always use the ones on the back. Just throwing a few things out there. It's possible you have a bad USB port on the device.
Sent from my SM-T810 using Tapatalk

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