So I've fallen prey to the broken power button issue, and HTC is letting me swap for a new N1, which is great, but this seems to me like kicking the can down the road.
What I mean is: eventually, my N1 will be out of warranty, and since the power button issue is a design flaw, the issue seems likely to recur. At some point, the button will break when I'm out of warranty, and then I'm stuck with a phone that won't turn on, necessitating a not-very-pleasing cash outlay either on repair or replacement.
This is pretty dissatisfying. My question is: What should I do when this happens? Or should I being doing something now to foreclose this possibility? Sell the new N1, perhaps, and wait for the N2/S?
I haven't been using the power button for a month now!
You can install Cyanogen's latest and greatest ROM and use the Notification Toolbar widget to make the phone sleep and use the trackball wake feature to wake the phone!
Very great combination ^^
I've a very faulty power button but a combo of trackball wake and any number of locking widgets/shortcuts (I use LockscreenWidget) has solved any problems I've had. Oh and your power button may not be broken but rather 'Out of place'. The actual button itself (Not the one you press) is very small and can be knocked out of place, a small bit of DIY can fix this though.
My power button wasn't working, I called HTC and they fixed the issue within 2 days. I was satisfied with their quick service
Sent from my Nexus One using XDA App
Check this out from Android Guys.
Manage a Nexus One with Broken Power Button [Updated]
Man this is essential info for N1 owners.
Or just have HTC swap it out. They do repair/replace this issue most times with no hassel.
As far as the long term, I plan to have mine repaired then I'm going to sale it for funds towards the Nexus S
I had the same power button problem with my Nexus, I chose the swap option, my bootloader was unlocked and i was slammed with a $196.00 charge for an allegedly "broken USB port" that was working fine until they received it. and that was considered out of warranty damage. **** HTC never will I purchase one of their devices! Horrible customer service.
Related
Has anyone figured out a solution for the faulty power button? It is killing me i can't wake my phone sometimes and now that i have Froyo i get no blue light notification so my reply to peoples text messages are VERY slow.
DaUub said:
Has anyone figured out a solution for the faulty power button? It is killing me i can't wake my phone sometimes and now that i have Froyo i get no blue light notification so my reply to peoples text messages are VERY slow.
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Modaco-Paul is working on Trackball Wake! http://twitter.com/PaulOBrien/status/14543157295
You should still have light notifications in 2.2. Is yours not working?
I only get White notifications and it doesnt blink as fast and work sometimes
Has anyone worked out exactly why these power buttons are dying? Mine's dead as a doornail too
this is pretty funny to me cuz mine was not working in the morning anyways i THINK it has to do with some dust collecting on it (like the trackball) i blew on it a lil and it started working again also i read somewhere else about a wire that has a 90 degree angle so you might try pushing the power button forward then down
This is certainly the most annoying issue on Nexus one...
I use a combination of "no lock" and "lock 2.0" to enable trackball wake and turning off via home screen. And when I need to reboot I use the "plug-remove battery-replace battery" trick...
If someone has better solutions, we'll be glad to hear them, since it seems that this problem will eventually hit all Nexus one users.
I use fancy widget - In the clock settings, I selected application when clock pressed (lock enabler app). This solves the locking problem without pressing the power.
Use the usual trackball wake as the unlocker.
elio said:
This is certainly the most annoying issue on Nexus one...
I use a combination of "no lock" and "lock 2.0" to enable trackball wake and turning off via home screen. And when I need to reboot I use the "plug-remove battery-replace battery" trick...
If someone has better solutions, we'll be glad to hear them, since it seems that this problem will eventually hit all Nexus one users.
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My situation is:
My Nexus is with non funcioning power on switch.
What is the solution to power on phone after i need to switch battery or Sim Card,
Thank You.
I have the same problem.Is it hardware or software issue?
I used the call Google and get a warranty replacement trick
Seriously, just call and get it replaced under warranty, that's the only real fix. They are aware of the problem. My phone is rooted, I didn't mention that, and they didn't have a problem with it, and I got my replacement within a few days.
Now that they've stopped selling them, it may not be as easy, but worth a try.
This is a serious issue for people outside countries that sell the nexus one.
I live in brazil and I hope this problem doesn't appear to me because it's cheaper to try to fix it than travel to usa.
Sent from my Nexus One using XDA App
As mentioned above, for people outside the US, replacement of the device is not an easy task; and even for those who get a replacement, the problem will eventually recur, since it seems obvious now that this is a hardware issue.
As for how to reboot the device: plug it to the charger (usb or main), wait for the orange led to turn on, remove the battery, as soon as the led will turn off replace the battery and the phone will boot.
I've had two bad power buttons, they were a hardware issue replaced under warranty.
Does anyone have any experience of getting a replacement from HTC in Singapore for this power button failure issue?
I bought my phone in the Google Online Store on my last vacations in US, I live in Mexico and call to HTC for the warranty but theres no solution outside US.
I use compressed air in the power button and works a little without the battery cover.
Sent from my Nexus One using XDA App
I had exactly the same problem. then i read about it in the nexus one forum and some folks mentioned, that deinstalling the app "advanced task killer" solved their problem. i tried it and now my power button is back to normal and working like a charme!
there is a program in the market to get it to wake from the trackball but I can't remember the name. I had the same problem and had to send it back to HTC and they fixed it for free. They told me there has numerous problems with the wake/power button.
Are ALL N1 fated to have the power button break? I just bought a Nexus One and i wan't to know if i should return it whilst i still can.
Some background info:
http://www.androidguys.com/2010/09/...yscom+(AndroidGuys)&utm_content=Google+Reader
Sent from my Nexus One using XDA App
Put me in the broken power button club. After going through a few months of the power button acting up, well it finally quit working. The good news is I still have 3 weeks remaining on my 1 year warranty, the bad news is the N1 has an unlocked bootloader. I called HTC last night and they emailed me an overnight shipping label. I chose the repair option instead of replacement. I did not discuss the unlocked bootloader with them. Since this is a hardware issue I can't see why they would deny the repair.
BTW, that is a great link on how to get the phone to turn on, I kept trying all last night to get it to come on by pressing the power button. If they deny the repair I will have them send it back and try one of the alternatives to turning the phone on and off.
I am currently using the Evil desire rom, should I flash back to a stock rom before sending it back.
Thanks.
I know this is a known issue, but I think i got a rare case here.
I had some random issues in the start, before 2.2 came out, when the first
I started getting this issue after going over to 84B(?) and had used the N1 torch (high brightness) till the light started flickering, after that the button hasn't worked at all, EXCEPT inside the flashboot(?) menu, there the button works after about a minute.
Im still lucky enough to the point that the phone starts itself when i remove and insert the battery again (might this mean the power button is already "pushed" in?), also, i installed the trackball wake function just before the power button started malfunctioning so i havn't lost control of my phone just yet.
Does anyone have any tips to get the power button working again?
Get a swap from HTC.
I've done it with a broken power button and unlocked phone.
There's a little problem with that, since I the warranty goes away when you unlock, i took the liberty to open up the phone (removing the warranty sticker over one of the screws). I was happy I did it back then, because my power button started to work abit after that.
Also, I bought my N1 through a reseller on ebay, right after the phone was released, i also live in europe, so i think there will most likely be repair costs to get it fixed.
Has anyone done this before? Does anyone know how much these repairs cost?
I have read many threads about the issues that the Nexus One has with the power button. I feel that my situation is a little different, so I wanted some opinions on this. My power button is completely unresponsive. I can't use it to turn the phone on, wake or lock my screen when the phone is on, etc. My phone has an unlocked bootloader and is rooted. I am currently using the track ball to wake my phone, so I'm not having any real issues with day to day operations of my phone. I was completely convinced this was a hardware issue (and still am), but I wanted to be 100% sure it was a hardware issue before contacting HTC. I downloaded Quick Boot from the android market which allows you to reboot your phone, boot your phone into your Bootloader, and boot your phone into Recovery. I decided to boot my phone into Bootloader mode to see if the power button would work there. The power button didn't work in the Bootloader, but neither did the volume button (prior to this test, I had no issues with the volume rocker at all). I pulled the battery and let the phone boot up to check and make sure the volume button was still working when the phone was running. Once the phone was booted up, I had no issues with the volume controls. My question is why would the volume rocker not work in the Bootloader? Also, could the issue that prevents the volume rocker from working in the Bootloader be preventing the power switch from working while the phone is booted up? If there is a chance that it's a software issue, how would I test/correct the issue? Thanks your help.
Most people I have seen complain about that problem, send the phone back for a free repair because it's a hardware problem.
The best way to test it is to flash a stock rom.
Thank you, I will try reflashing the FRF91 stock firmware and see what happens. Thanks.
Definatly sounds like the power button is broken. I had one like that. Send it back for a repair/replacement.
I've checked my immediate suspicion, and it turned out to be correct - so I'm posting the result:
Your power button is actually stuck in "ON" position (pressed).
Anyone can test it, press the power button to wake up the screen, keep it pressed, every operation is allowed in the system and volume buttons work. But when you reboot and try the same in bootloader, having power button ON disables the rest of the buttons.
My screen doesn't wake when I press the power button. Any other ways to check if it's stuck in the "ON" position?
It's 100% determined by your description. The only other check would be running any kind of SW that shows the current key states, and I'm not aware of any such SW.
I've posted the checking procedure for people with working power buttons, so they can verify the findings.
Any way to fix the issue?
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
has anyone tried to repair this?
NEED a Do-IT-Yourself
Jack_R1 said:
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
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defroster said:
has anyone tried to repair this?
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As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
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Click to collapse
A DIY can not be too difficult and you may be best to search YouTube. It can not be too terribly difficult as long as you can open it up and remove any connecting ribbons (I've had to replace my girlfriends iPhone digitizer due to phone falling out of back pocket onto concrete from three+ feet up). As long as you can open it, you're fine. Just going to need to re-seat the button. Good luck!
Greetings,
I had the same power button issue. I was able to wake my phone using the usb cable whenever the screen timed out but otherwise the phone worked 100% of the time in all ways. I got an RMA and label and shot the phone to them in an anti-static wrap with 4 inches of bubble wrap on all sides and foam padding on top of that. The phone was in perfect condition. Well to cut to the chase. I got a quote of 196.00 because they said there was water damage!? I treated that phone better than I treat my own body! There was no water damage when I sent it in. So one of their folks send me images of a phone that has a broken screen, water damage in the base usb port and no inscription. Interestingly all of the angles avoided showing the ein or s/n. My phone has a laser etched inscription with my name and a couple of bible verses. So what am I supposed to do here? Pay another 196 for an 800 dollar phone that had nothing wrong but a power switch? I am a T-Mobile customer and an Android developer in good standing. What the heck!? Can anyone give me a suggestion on how to get this squared away? My only other option is to send them $28 to get the phone back with the same power button issue. It's even under warranty until Jan 28th.
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
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Click to collapse
why dont you contact htc of a nearby country and send them the phone? i know it is being done. of course you will have to arrange for the transport but it's still worth a shot imo
Here....
http://forum.xda-developers.com/showthread.php?t=687397&page=3
Does anyone know if htc india supports the nexus one for after sales service
I have been reading about broken power button issues all over the internet due to the ribbon cable connecting the board with the power button to the main circuit board.
Does anyone know, if HTC did anything to fix this issue at all on the SLCD version? Mine is working fine so far, but I am feeling paranoid about it every time I press the power button as I use this phone. Have had this phone for about 2 months.
Should I just use one of those trackball wake apps and avoid touching this button? Anyone know if when the phone is in the pocket the trackball will get pressed? As I don't want it to keep turning on and lose battery but i'd rather it did that than broke my power button.
Thanks
syl0n said:
I have been reading about broken power button issues all over the internet due to the ribbon cable connecting the board with the power button to the main circuit board.
Does anyone know, if HTC did anything to fix this issue at all on the SLCD version? Mine is working fine so far, but I am feeling paranoid about it every time I press the power button as I use this phone. Have had this phone for about 2 months.
Should I just use one of those trackball wake apps and avoid touching this button? Anyone know if when the phone is in the pocket the trackball will get pressed? As I don't want it to keep turning on and lose battery but i'd rather it did that than broke my power button.
Thanks
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They didn't fix anything, my N1's power button got destroyed in two months and I have the SLCD version, went back to the store and got a swap...now I haven't used it for a month or so using trackball wake and sleep widget
Thanks for the tip. I guess I will do the same as you and avoid this messy failure. As I had to import my N1 from overseas, it is unlikely I will get warranty easily without jumping through multiple hoops and long delays.
BTW what is the best app for trackball wake that doesn't require root?
syl0n said:
Thanks for the tip. I guess I will do the same as you and avoid this messy failure. As I had to import my N1 from overseas, it is unlikely I will get warranty easily without jumping through multiple hoops and long delays.
BTW what is the best app for trackball wake that doesn't require root?
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No clue to be honest, I'm using Cyanogen and it has both sleep and wake features integrated...
Heard about some widgets but forgot the names and dunno if they require root...maybe someone can help
Hello Guys,
My nexus one's power button doesn't work after using a body protector,when i wanted to push the power button i had to push it hard and after 1 month i took it off from my nexus,and i could use power button but i had noticed that it needs to be pushed hard,and now it is not working at all,unfortunately in my country there is no google service for nexus,but hTC does some services here,i think it's the flat thing of my power button because when i push the buttton it reacts(the Spring of button reacts)but i don't get any digital reactions.
Please help me and show me a Way!
If you get tactile feedback then the plastic button itself is intact. Therefore it sounds like a problem with either the logic board or the flex/power button connection. Unfortunately it's much cheaper and easier to replace the plastic power button than the logic board (Assuming HTC chooses to replace the whole logic board and not just that one connection). You can replace it yourself but it will Void your warranty and can be a little tricky.
Ive got the same problem, i also can't get mine fixed by HTC in my country. And ive taken it to a few places in the city who can't fix it.
Right now im relying on trackball wake to turn the screen on, and screen off and lock app to turn it off. and hope they work until i upgrade.
And if you do run out of battery and need to turn the phone back on, plug it into usb power, and pull the battery a couple of times until the yellow LED turns off, and the phone will boot.
Thanks guys i found someone who had a TOTTALY broken nexus one and he was selling it's spare parts,an i bought the whole logic board from him and it cost me 95$ but think it worth it ! Because in my country you can't buy your cellphone with your simcard contract and i bought my nexus one 750$ and if i decided to throw my nexus away i had to forget 750$!,also i found anotherway for fixing an i think it's cool for you guys to know,you can bridge the your power button's broken logic place and your main logic board with a wire and then you can use your power button like before!