[Q] sprint phone lost, replaced, and then found... - Hero CDMA Q&A, Help & Troubleshooting

ok - i typed in the title, read the other threads (diff. phones a/o diff. countries) and i think i approximately understand the issues involved...
given: i lost my hero a few months ago (knew it was somewhere, but after a couple days i went to sprint and asked what-to-do... they said i -could- replace it and if it was 'found' then itd be "blocked"...)
1 - i filed a claim as lost (had TEP so paid $100 and got a new/refurb phone real quick) and then went ahead and started 'using' the new one...
2 - didnt worry about anything (no fraud, alls cool)
3 - two or three months later, i find my old 'lost' phone... (crap - now what?) i eventually plug it in and charge it up and when i turn it on i immediately turn off all the radios (afaict) by putting it into airplane-mode...
4 - now, with this old phone i had root and custom-stuff - and notably some details that did not get stored in my google-contacts correctly (birthdays?)...
5 - i grabbed what i needed off the phone and now have a presumably-perfectly-good-piece-o-junk sitting here not doing anything...
ive done some reading and some googling and have figured out that 'the man' can track my phone using the meid or somesuch - and im not particularly interested in using it as a phone anyways since i already have the exact same phone working just fine...
im not interested in being charged for fraud - and/or selling the old phone to maybe some other country or whatnot... basically i am just interested in 'tinkering' with the phone and using it for whatever it might be good for...
so, like a 'totalled-car' - i want to futz around by trying new roms and maybe leaving it as a music-player or bar-code-scanner or gps-system in the car...
now, the question: what can i 'turn on' without getting into trouble ?
in particular, since nothing has been on since i powered it up - it says something really bizarre like yr-1928 or something... i just want to get a signal that will reset the clock and allow my to turn some stuff (like gps) on - without getting into trouble... heck, if i could just turn on the phone (and NOT make calls - since when i checked, it is still locked into my phone-# and acct) but to have it as an emergency-911 system in the car - thatd be great too...
when i switched-carriers a decade ago (and bought a new phone), i kept my old nokia around and used it as an alarm-clock cuz i preferred the beeping it made and did not want to 'use up' the battery on my new phone (treo 600)... i also knew that it was not 'dead' and so if i needed to make an emergency 911 call - that itd work... technically, ive still got it (and several other old phones that ive upgraded thru the years) - and most of them would still serve similar purposes...
but this is the first time ive 'worried' about turning on a phone... should i be ? can i just turn on gps ? or maybe only wifi ? or will anything that i do with this thing cause my phone to 'register'... maybe i should just call the insurance-folks and return it... i guess i could do some -playing- with my older treos, but this hero was my first android-device and im not some rich-kid that gets a new phone every 3 months to 'play with'...
any suggestions/info about what it is 'ok' to do with this lost-then-re-found android-phone would be welcomed... and thanx for reading this wall-o-text... i can be babbly...

I highly doubt there is a APB out on your phone. It sounds to me like you are struggling with the good ol' question of is it ethical or not.
I wonder if you can spoof that hero to match that of your current Hero, have both phones working sharing the same plan/minutes

yeah - a bit of ethics, but also some practicalities...
ethics: since posting, i went to insurance-site and looked thru it (no faq) and the only things that happened when i put in my info was that it said theyd already-shipped my phone... nothing about where-to-send i refound-phone back... i did not go thru the 'reopen claim' section cuz the screens it started-to-show did not have anything about replacement... my guess is that reopen is for if-you-lose web connection or cannot-pay the deductible or somesuuch... i guess i could try to find a phone number/email and try-harder... but...
practical: i dont really WANT to use it as a phone (except maybe 911), but i want to play with it as an android-computer... maybe use it as a little wireless-surfer at home - or just leave it in car as a backup... gps unit ? testing roms without having to lose my 'real' phone...
i guess i -am- just paranoid... but i dont want to piss off sprint if they happen to notice it online... i actually have not even tried to place-a-call or anything - since i assume that it is still intimately-tied to my phone-number/acct...
is there a way to set it to NO account ? maybe i will just wander into a sprint store and ask - i imagine they get this kinda question all the time and have some answer... prolly just ('leave it here since it belongs to insurance co') something non-useful tho...
thanx for the reassurance that the phone-cops wont come banging down my door tho ... lol...

PagePlus...
You could flash it over and use it on PagePlus. My hero was on Sprint and I bought i second hand with a bill owed and use it on PagePlus. PagePlus uses Verizon and Sprint+Verizon have no way of checking each other bad ESN's.. for a howto on switching to pageplus, look up my posts, I have a guide

You paid $100 for a refurbished phone that Sprint was selling for $79 on their site at couple of months ago. I don't think they will be concerned about getting your found phone back, or what you do with it, as long as it doesn't involve fraud, IMHO.
Sent from my HERO200 using XDA App

debh945 said:
You paid $100 for a refurbished phone that Sprint was selling for $79 on their site at couple of months ago. I don't think they will be concerned about getting your found phone back, or what you do with it, as long as it doesn't involve fraud, IMHO.
Sent from my HERO200 using XDA App
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Good point

debh945 said:
You paid $100 for a refurbished phone that Sprint was selling for $79 on their site at couple of months ago. I don't think they will be concerned about getting your found phone back, or what you do with it, as long as it doesn't involve fraud, IMHO.
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theimpaler747 said:
Good point
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excellent points !! i had not thought about it that way...
hmm - i had been reading about the xfer-process to a verizon-radio/other-phone... in fact i think (for those few days/week it was lost) i actually have some prepaid plan (altho maybe it has expired) that i got from a simple phone in walgreens... once id gotten my phone/phone-number back, like many things, the disposable-phone is just sitting there not doin anything either...
also, the idea of being able to use either-of-them on the same phone number seem much more intriguing - since that way i could play with custom-roms and if i really like it - can switch the other phone to it - and make them 'match'... but it looks like the cellular networks are pretty much designed to be one-phone=one-phone-number systems (like ipv6), rather than many-to-one (like ipv4-nat)...
hmm - maybe i could get another line (creating a family plan) on this phone - but then theyd prolly try to 'sell me' another newer phone... yeah - and my yearly-upgrade is prolly due to kick in anyways... sigh... too many choices - and i really only need one phone/number...
idk - thanx for all the great ideas/comments... i did not go into the sprint store today - but i realized that i could go in and ask the questions by not having -any- phones on me at the time... (to avoid feeling guilty and giving one back if they asked)
maybe i will just 'lose' this old phone again - and not try to worry about it too much... h.

hfelton said:
excellent points !! i had not thought about it that way...
hmm - i had been reading about the xfer-process to a verizon-radio/other-phone... in fact i think (for those few days/week it was lost) i actually have some prepaid plan (altho maybe it has expired) that i got from a simple phone in walgreens... once id gotten my phone/phone-number back, like many things, the disposable-phone is just sitting there not doin anything either...
also, the idea of being able to use either-of-them on the same phone number seem much more intriguing - since that way i could play with custom-roms and if i really like it - can switch the other phone to it - and make them 'match'... but it looks like the cellular networks are pretty much designed to be one-phone=one-phone-number systems (like ipv6), rather than many-to-one (like ipv4-nat)...
hmm - maybe i could get another line (creating a family plan) on this phone - but then theyd prolly try to 'sell me' another newer phone... yeah - and my yearly-upgrade is prolly due to kick in anyways... sigh... too many choices - and i really only need one phone/number...
idk - thanx for all the great ideas/comments... i did not go into the sprint store today - but i realized that i could go in and ask the questions by not having -any- phones on me at the time... (to avoid feeling guilty and giving one back if they asked)
maybe i will just 'lose' this old phone again - and not try to worry about it too much... h.
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making them match would involve doing something illegal (IMHO) but as far as using it for a different carrier is perfectly within your legal rights to do so. you've paid for it, its yours.

TpyoKnig said:
making them match would involve doing something illegal (IMHO) but as far as using it for a different carrier is perfectly within your legal rights to do so. you've paid for it, its yours.
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yup - i think ive got that part (ethics) sorted out...
altho - when i went to go check on how to switch to another carrier, the sw needed (assuming i purchased it) actually might allow me to do that 'illegal' thing too (iirc)... that sw (cdma workshop) is actually pretty darn cool because it looks like it would allow me to 'play' with some of the other old phones that ive got sitting around as well (treos and nokias)... and that got me realizing that im possibly going down a rabbit-hole of possibilities...
switching to another carrier seems like the best (legal) use for it... thanx so much for the clues on how to do that... since ive already got my current-working-phone, im not in any rush to deal with it atm... assuming i do something (as opposed to just letting it sit and collect dust), ill go ahead and update this post with details/threads/whatnot...
oddly, the thing ive found most-useful ? just having it sit there as a full-battery-backup... if im in a hurry a/o have forgotten to charge my primary phone, i just swap out batteries and im good-to-go... yes, that is an expensive way to get a second-battery/charger - but just sayin...
thanx again for all the help - on ethics and practicalities...
btw - your screenname is very funny...

hfelton said:
yup - i think ive got that part (ethics) sorted out...
altho - when i went to go check on how to switch to another carrier, the sw needed (assuming i purchased it) actually might allow me to do that 'illegal' thing too (iirc)... that sw (cdma workshop) is actually pretty darn cool because it looks like it would allow me to 'play' with some of the other old phones that ive got sitting around as well (treos and nokias)... and that got me realizing that im possibly going down a rabbit-hole of possibilities...
switching to another carrier seems like the best (legal) use for it... thanx so much for the clues on how to do that... since ive already got my current-working-phone, im not in any rush to deal with it atm... assuming i do something (as opposed to just letting it sit and collect dust), ill go ahead and update this post with details/threads/whatnot...
oddly, the thing ive found most-useful ? just having it sit there as a full-battery-backup... if im in a hurry a/o have forgotten to charge my primary phone, i just swap out batteries and im good-to-go... yes, that is an expensive way to get a second-battery/charger - but just sayin...
thanx again for all the help - on ethics and practicalities...
btw - your screenname is very funny...
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No software is needed except for aLogCat to get the code to edit settings for ##3283# , just your phone an a 2.1 Rom and some time to follow some directions, I can do it now in 20 min or less but at first took me few days to get it all together..
thanks, lots of people don't get it you are a one of the small percentage that does get my screen name

Related

When Rooted do I have to go back to stock ruu it another account

If I can get one quick answer for how many times I might be torn apart for asking that would be great. Friday I added a new line to my family plan to get the evo. I am trying to put my hero running fresh 2.1.2 on another line that is one my account. I got it at Radio Shack and they had no idea what they were doing and screwed up my account. After a day and a half I finally got the accounts switched and when I activated the 3g wont come on the hero. I have all needed codes and have spent about 7 hours total trying to get it working. I am thinking about flashing back to stock but don't want to if not needed. Any help or at least a direction to be pointed. All else fails, I'm going to the sprint store.
Try it. Use the 2.1 ruu .exe in the 2.1 root guide. DONT DONT DONT accept the OTA when you boot or you can't reroot. Use the UNREVOKED.apk to one click root again.
feefeeboomboom said:
Try it. Use the 2.1 ruu .exe in the 2.1 root guide. DONT DONT DONT accept the OTA when you boot or you can't reroot. Use the UNREVOKED.apk to one click root again.
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Good looking out. Going to do it right now. Just out of curiosity, has anyone else had trouble switching accounts on a rooted phone
Not that IV heard.
feefeeboomboom said:
Not that IV heard.
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Yeah, I'm thinking i was cause where I bought it. The people I got it from RadioShack had no idea what they were doing. They thought I was crazy when I asked them to switch some esn's around. When I talked to sprint they said radioshack had been screwing up alot of accounts. So if are buying from there, have them do nothing but sale you the phone and activate it. Heading to sprint, quick question, if I go in there with a rooted hero will they trip?
svlittle said:
Yeah, I'm thinking i was cause where I bought it. The people I got it from RadioShack had no idea what they were doing. They thought I was crazy when I asked them to switch some esn's around. When I talked to sprint they said radioshack had been screwing up alot of accounts. So if are buying from there, have them do nothing but sale you the phone and activate it. Heading to sprint, quick question, if I go in there with a rooted hero will they trip?
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Depends on who's working and how obvious it is.
Usually they're dumb enough to believe you when you say "Oh, it's an app I found"
svlittle said:
Yeah, I'm thinking i was cause where I bought it. The people I got it from RadioShack had no idea what they were doing. They thought I was crazy when I asked them to switch some esn's around. When I talked to sprint they said radioshack had been screwing up alot of accounts. So if are buying from there, have them do nothing but sale you the phone and activate it. Heading to sprint, quick question, if I go in there with a rooted hero will they trip?
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This has nothing to do with the phone being rooted.
FYI indirect dealers like radio shack don't have the full ability to switch around esns among lines on an account.
Basically three things have to happen:
first you have to free up existing phones on existing lines. (only sprint can really do this, save for doing an upgrade)
second you have to change the account to reflect the new phones on the new lines. (indirect dealers CAN do this once the line is freed up)
third: you have to initiate either an auto ota programming, or use unlock codes to edit the mobile identification number and your mobile directory number (these are both usually your phone number, but sometimes the MDN is not) Again, only sprint can do this as they have the unlock codes.
Your RS rep probably didn't realize this, and only changed around your account as needed. Now, true, they should have just called Sprint and made sure, or had you make a call on the hero to make sure it was working right... but let's be fair, I'll bet at some point in your life you made a mistake where you thought you knew what you were doing and it turns out you didn't.
Line switches like this aren't common requests at indirect dealers. They mainly handle new account and upgrades.
I work at a Radio Shack and we regularly switch lines around like that, we do have to call it in to Sprint though. As with anywhere it's rarely the company and more the person working that's stupid.
canterrain said:
This has nothing to do with the phone being rooted.
FYI indirect dealers like radio shack don't have the full ability to switch around esns among lines on an account.
Basically three things have to happen:
first you have to free up existing phones on existing lines. (only sprint can really do this, save for doing an upgrade)
second you have to change the account to reflect the new phones on the new lines. (indirect dealers CAN do this once the line is freed up)
third: you have to initiate either an auto ota programming, or use unlock codes to edit the mobile identification number and your mobile directory number (these are both usually your phone number, but sometimes the MDN is not) Again, only sprint can do this as they have the unlock codes.
Your RS rep probably didn't realize this, and only changed around your account as needed. Now, true, they should have just called Sprint and made sure, or had you make a call on the hero to make sure it was working right... but let's be fair, I'll bet at some point in your life you made a mistake where you thought you knew what you were doing and it turns out you didn't.
Line switches like this aren't common requests at indirect dealers. They mainly handle new account and upgrades.[/QUOT
I sell att, verizon and tmobile for costco. I sell a lot of phones, but I've never sold a phone and sent the customer away with out the phone working and them to figure it out themselves. I usually reward salesman that overachieve and work for their commission by buying as much as i can. On the other hand I don't like to give credit that doubt know about what their selling. In other words, know what your selling, I always do and I've sold just about everything.
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Could A Custom ROM Cause This Problem?

Sorry for the vague title, but I don't know how to explain this in a short way.
I got my bill from Sprint today, and it was around $100 more than it should have been. I'm on the Everything Plus Referral plan, which of course includes Any Mobile, Anytime and includes Roaming. However, this bill is showing that even the calls to a friend on Sprint as Off Network(AM on bill). It also shows this to calls I made to people on Verizion. So they ended up charging me for 225 additional minutes, hence the extra $101.25. I'm currently running DamageControl v2.08.1. I haven't updated my PRL yet, so it's still 60664, but I don't think that should make a difference, considering I'm in a very small town and we don't get many new towers or carriers.
Sprint Tech Support is calling it a system glitch, and crediting the money back to me. They also refreshed my phone data.
I only rooted my phone maybe a month ago, so I'm still a newbie at this. So is there any way that could have caused this problem? I wouldn't think so, but I'd really appreciate those smarter than me to reassure me of this.
I haven't ever heard an issue like this before. I live in a crappy coverage area and haven't had any such issues since rooting my phone. It sounds like Sprint may be right calling it a system glitch, but I would keep an eye on your minute use online during this billing cycle just to be sure that it is fixed.
Thanks. I also forgot to mention that my phone has never said I was roaming, and I have every precaution in place - custom ringtone, alerts when receiving a call, and before using data services.
Hmm... it may just be that I'm tired, but isn't 2.08.1 an old version of DamageControl? If that's the case, then it is based on a Droid ERIS dump. Not sure why, but something may be conflicting since it's Verizon/Sprint.
I don't think that has anything to do with it, really. I've been running either DC2.08.1 or Aloysius (which is based off DC) and haven't ever had a problem like that.
It sounds like Sprint's system was not determining what was a landline and what wasn't. Since they gave you credit I wouldn't sweat it to much, but you might look and see if when you called a certain number if sometimes it was coming up as a mobile phone and other times a landline.
mrinehart93 said:
Hmm... it may just be that I'm tired, but isn't 2.08.1 an old version of DamageControl? If that's the case, then it is based on a Droid ERIS dump. Not sure why, but something may be conflicting since it's Verizon/Sprint.
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You're wrong.
&RoidRage said:
It sounds like Sprint's system was not determining what was a landline and what wasn't. Since they gave you credit I wouldn't sweat it to much, but you might look and see if when you called a certain number if sometimes it was coming up as a mobile phone and other times a landline.
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This is the most likely cause.
Thanks everyone. I was just a bit paranoid since I'm new to all of this, and the glitch happened right around the time I rooted my phone and installed a custom ROM. I feel much better now, as you guys know much more than I do about all of this.
EDIT: Ugh, Sprint just called a bit ago, and they're trying to tell me that I'm roaming like 90% of the time. Now, I have my phone set to Sprint Only, roaming alerts & special ringtones set, and I have NEVER even seen the roaming signal. I don't get what the problem is...is my phone just screwed up? I cannot afford an extra $100 on my bill, for something that is NOT my fault, and they're trying to tell me that they can't do anything because it's just my word saying that I'm not roaming.
*sigh* Looks like I'll have to un-root my phone so they can take it back and send me another.

Nexus one stolen. Should I buy another?

So.... my car got stolen (from a underground "secure" parking spot too), and my Nexus one was in the car. And no we didn't find the guys who took it, but we did recover the car relatively in tack.
now the question. I loved my rooted Nexus One. Had lots of fun with it and it did everything I needed. But it was damn expensive as I bought it for AT&T.
The Samsung Captivate came out for AT&T.
Do I fork over the funds for a nexus one? $500 +
Or do I pick up a samsung Captivate ~$200...
or wait for some other option ....
dreamflux
If you do a ton of things that can only be done when rooted, a N1 will probably be your best option. I'd also wait a bit and see some of the reviews that the Captivate gets from different news sites.
Shouldn't your insurance cover that?
No matter what phone you get, it will never compare to the quick experience of the N1.
Sure, you might get a phone with a better screen, slightly better proc, or whatever, but
no matter what phone you buy, I don't think there will be anything QUITE like owning the
officially sanctioned 'google phone'. I think you'll miss always having the latest version of
android running at all times.
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
@hollywooder - yah.... You've definitely described my sentiments.... that and I have many many peripherals.... but the idea of realizing that my phone would have effectively cost me over a $1000 is a bit tough to swallow.
If I were you, I would probably go with Captivate.
I'd be missing the trackball and flash though.
dreamflux said:
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
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AT&T doesn't? Man, that sucks. T-Mobile insures the Nexus One!
On top of everything else, I'd seriously think about purchasing WaveSecure for your next phone whether it be an Android, iPhone, or Blackberry. Well worth it for the ability to do realtime tracking of where your phone is. Hell, you could have probably found the guys still in your stolen car if you had it. Just me .02
@chesh420 I do have wave secure... that was part of the reason why I was able to find the car...was able to track it to the last known area before the battery died. Found our car a few blocks away. but alas the phone was long gone, either they got rid of it some how, or haven't turned it back on yet, or my nexus might have recieved some other horrible fate.
but yes.... A great endorsement to WaveSecure. .
But yes, Wave Secure was great
dreamflux said:
@chesh420 I do have wave secure... that was part of the reason why I was able to find the car...was able to track it to the last known area before the battery died. Found our car a few blocks away. but alas the phone was long gone, either they got rid of it some how, or haven't turned it back on yet, or my nexus might have recieved some other horrible fate.
but yes.... A great endorsement to WaveSecure. .
But yes, Wave Secure was great
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Keep watching, the bozos might turn it back on after they figure out what a MicroUSB is. Or they'll sell it to Bob's Pawn....
Note to self... Write down IMEI.
That's a bummer...hopefully it will turn back up soon! At least there's a chance with WaveSecure.
dreamflux said:
Do I fork over the funds for a nexus one? $500 +
Or do I pick up a samsung Captivate ~$200...
or wait for some other option ....
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Get the Dell Streak... its a monster and a game changer for those who are man enough to handle it
dreamflux said:
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
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Damn, that sucks. Insurance companies do whatever they can to get out of paying
but what if the low life finds a way to remove wavesecure? isnt there a way to stop them from deleting apps like wavesecure or mobile defense so we are still able to track the phone down?
i'd get a g1 and wait for the next great thing from htc and google. i've said it in a few different threads now, the 3g issues and no physical keyboard are the reasons.
given, i won't buy anything on contract.
when you used wavesecure to find your car, can you remote wipe before locating, and the app still gives you a location ? did you try instamapper and decide on wavesecure instead ?
I'm recommending the Captivate to my friends and family... but to a guy like you and me... I can't recommend the Samsung until a little more testing surfaces. Sure it has a little better specs but would you be happy using their crappy software forever if you are unable to root and flash custom roms?
I used to cook with Da_G back when we had Samsung Blackjacks and the Samsung stuff was pretty tight lipped compared to HTC. You'd think that company's would figure out that being able to mod phones increases sales. They should know that the bottle neck is the carriers contracts and we upgrade asap regardless.
Open the phone up, let us tinker and make it everything we can dream of, which will bring in more customers.
I know lots of the Samsungs can be flashed, which hopefully helps with unlocking the potential of the Captivate. Maybe pick you up a cheap $20 pre-paid to use until some more info comes out.
Make sure you call your carrier and get the IMEI banned, they will not be able to use the phone anywhere
@player911 - yah.... that's the way i'm feeling.... I think that ultimately spending another $500 for an N1 for another 5-6 months seems a bit pricey for my modding happiness. I'll hang in there and head back to my little nokia n95 brick for a while.... and see what I can find on craig's list for a used one for cheap. But yah.... I mirror your sentiments on the samsung
@xXJay_RXx I think Wave secure had an additional install that would notify if it was removed or something like that.... I can't seem to remember....
@ohgood - You can remote lock on wave secure with a message that pops up to whoever turns it on. It can say "return for a reward", or in my case " contact the police RE: case #". I left it on lock for a while and the sent the notification to remote wipe after we found the car and wrote off the nexus one.
@p00r -can't remember to imei #
If it were me, I would not buy it again and wait out for something else. My reason is because the N1 is a really expensive phone off contract and it just doesn't seem like a good deal as it was 6 months ago. There are and probably will be better options for the same price.
If the price were lower, I would go for it. But it doesn't seem like you can find a new one without forking over full price.
yah.... especially since now my only choices are ebay and criags list..... =/ Long Live N1

[Q] I need honest answer PLEASE

Is this phone and company worth switching over too ? Do to Sprints changing my plan without my approval,I have the opportunity to switch to another carrier.Out of the other big 3 Verizon,T-mobile & AT&T is the only one that is willing to put their offer in writting to me. The other reason I am even looking at this phone and company is because both of my sons want the IPhone and my wife only wants a phone offered by them as well..
So..please fellow XDA members tell me staright up..should I stay with Sprint and my Hero for 1-1/2 years more..or start fresh with this phone and AT&T..
Mac
50 views and not even 1 response..?
Is there no one on-line that has this phone wanting to step up and answer the question ?
I really would like to know the feelings of the folks here,since those that have this phone also have AT&T's service..
Mac
Not an easy one to answer really. I would say if you are completely turned of by what Sprint did to you then changing wouldn't be a bad thing. Going with AT&T will get you points with your family. And who couldn't use more points with their family, right?
That being said, you have by now undoubtedly heared about the GPS problems facing the Galaxy S phones. Some have found their phone is better with different versions, some claim all the updates and changes have made their GPS unuseable. If you are in need of a phone that has good GPS then I would say you can find better. Personally, the GPS issue isn't a deal breaker for me. I am also one of the lucky ones that find it works fine for how I use it.
The phone itself is amazing. Being on XDA also helps as there are many helpful and informative people. Also, the Captivate has been out long enough that the mods are becomming better and better every day, that is if you are into modding your phone. Heck, stock it still is a good phone.
So it all boils down to what you really want to do. I think that is why you haven't had anyone jump on giving you an answer. Good luck my friend!
There is no "right carrier". The advantage of AT&T (now) is coverage and GSM. AT&T has better coverage then T-Mobile, but about equal to VZW. GSM allows you take your phone to Europe - VZW CDMA does not;
But the future brings change - VZW has a slew of World phones coming out (they have GSM as well as CDMA) - VZW has LTE coming out - which is supposed to be a global standard - so travel issue may be a thing of the past.
AT&T has the iPhone today, but rumor says a CDMA iPhone on VZW for the holidays. But rumors are rumors.
I don't know what you are looking for in writing - all the carriers plans are on their web site. T-Mo does have the best customer service, and VZW has some great android phones. If you don't travel much, and T-Mo has good coverage where you live, they seem to have the best prices and some of the best phones.
AT&T is fine too - not trying to steer you away. I moved to AT&T for an iPhone years ago - and I travel to EU; so VZW wasn't cutting it.
Anyway If the family wants AT&T and the price for phones and service fits, then make the move. But you are stuck for 2 years.
Sounds like it's 3-1 in your house. I'd go ahead and make the switch if thats what your family wants. I don't think you'll be worse off with one carrier over the other, at the end of the day they will all screw you. Captivate is a great phone if you can deal with the sometimes difficult to deal with GPS.
I agree. Go with what makes your family happy overall. The Captivate is a fine device, and I've been much more pleased with it than I was with my iPhone. Talk it over with your family, putting them first won't do you wrong.
My first phone was from Virgin Mobile and was prepaid. I know they leased out network access from Sprint. It was awful. I never had good coverage, and then they started charging more for everything. I left them.
I've been with AT&T now since 6th grade. They've never screwed us over, they've always been helpful, and whenever we've had problems, like my sister signing up for those joke things they advertise on tv putting huge data charges on our bill, they cleared it up right away and even gave us a credit on the account.
Of course you're going to hear horror stories of bad customer service from everyone, but really it's not all that common. I've always thought AT&T had great phones, and they've all last me a long time.
My favorite phones have always been Samsung ones as all but one of my phones has been from them. My first was a Sony Ericsson S710a and it lasted me until one day I was sliding it open, and it slipped out of my hand and into a wall and the LCD shattered. After that I had a Samsung a727, then the SGH-i607 Blackjack, then the SGH-a877 Impression, and now the Captivate.
You will be happier with AT&T then with Sprint. But ultimately, you pay the bill and you decide where your money goes. I'll just add that I don't usually praise any company for no reason.
I love this phone with ji6 gps works completely fine for me it does what its supposed to every time lately gets me there no issues. Im very happy with att besides they make you pay for tethering, but theres ways around that with this phone, hehe ;-)
Sent from my SAMSUNG-SGH-I897 using XDA App
Thanks Guys..
I hate spending a-lot more money so soon on moving my service (since may 2010)..but I really don't know how I could stay with them.
As to any cell company posting their policy on line..well..that can and does change (with Sprint almost daily)..and actually having a written signed contract is something the other companies won't do,AT&T will.That does a lot for me..and for my wife peace of mind.My boys have wanted the I phones for sometime..I don't want one..which is why I am asking about the Captivate. BTW...Sprint elected to change my verbal contract given to me at the time of signing..and I fought it the best I could without turning my Lawyers loose..and I most likely would have won,but the cost to do so would have been prohibitive without a written contract,or so what they told me when I spoke to them about it..
So..the phone has a GPS problem..and that isn't a deal breaker for me,but I do want to see it fixed and soon.Having a 2.2 rom is what I am running on my hero now along with one of the best looking themes going right now IMHO..http://forum.xda-developers.com/showthread.php?t=797077 and so hopefully we can get this ported over here at some point..even if I have to learn how to do it myself
FWIW..I looked closely at this phone and also the Ios4 and hands down this one blows it out of the water on anything video..I stopped by T-Mobile and watched the HD Avatar movie on their version when I was looking at what they offered...It was just awesome..simply jaw dropping..
I am looking forward to the 2.2 upgrade and what comes after with it..So..I will be on here more and more reading what I can..
Thanks Again
Mac
Mac, just a heads up. The leaked 2.2 rom we have actually fixed the GPS. There's no real problem anymore. Obviously it will become more refined when the final release comes out but it definitely works now.
Sent from my Captivate
stuffy is a difficult company but I can't feral with poor service so I disk with them. get used to advanced features like tethering being blocked and such. but you can fix that by looking in the dev section. att isn't all bad though mostly because they are stupid, I told them verizon had a 15% vetrans discount (they do) and asked att if they had something similar. well they didn't but the customer service rep put me on an active duty discount because she didn't know better. it needs to be approved at a higher level with pics of my id and a valid military email according to there website, well I put the papers in anyway and had 15% off my bill the next month. so they obviously don't look at it.
verizons version of bloatware is full blown add ware. if you plug an incredible into a windows pc it hijacks explorer and goes to a v cast music site. on the fascinate they replaced the google services with microsoft services.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
I think it's refreshing to see all the honest answers, not a ton of chest pounding "our phone is the best" posts. Most people on XDA by nature are into tweaking so the out-of-the-box limitations aren't a showstopper.
For me, I really need a world-capable phone. My family also is on ATT so that helped as well. I think all the carriers are converging on offering similar product. ATT has less HTC stuff but has the IPhone. ATT is currently behind on Android, but the Captivate is certainly helping to address that. I like the phone and have recommended it friends. Go for it.
miztaken1312 said:
Mac, just a heads up. The leaked 2.2 rom we have actually fixed the GPS. There's no real problem anymore. Obviously it will become more refined when the final release comes out but it definitely works now.
Sent from my Captivate
Click to expand...
Click to collapse
Cool..that is good news..
Thanks
Mac
I will give my two bits. My experience has been good with att. Cs has never been bad, but at times there were moments that did not go smoothly. Always quick to address concerns of mine and they love giving credits out to keep me happy. I have been one of the lucky that never had major problems out of the box with the captivate. But coming from a storm running on atti think my standard were lower. Gps on froyo still doesn't work perfectly but has had improvement with locking and tracking. Dev support is actually really good so that is a big plus. My wife loves her captivate and she is not a techie at all. Hope my input helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
flashman2002 said:
I will give my two bits. My experience has been good with att. Cs has never been bad, but at times there were moments that did not go smoothly. Always quick to address concerns of mine and they love giving credits out to keep me happy. I have been one of the lucky that never had major problems out of the box with the captivate. But coming from a storm running on atti think my standard were lower. Gps on froyo still doesn't work perfectly but has had improvement with locking and tracking. Dev support is actually really good so that is a big plus. My wife loves her captivate and she is not a techie at all. Hope my input helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It does,and greatly appreciated..
I understand the gps issue,and I am wondering if the delayed release of FroYo on this phone is partly because of it. Rooting and adding on customs roms has been working great for me on my Hero..and that phone is finnally acting the way it should have all along. Removing AT&T's bloatware will be my first priority after 2.2 is released..
I am curious about one thing..I know you can't load 3rd party apps unless rooted and a custom rom..but can you direct push them with the sd out of the phone and in a reader from a pc ? If we are working out of windows and a terminal..we should be able to insert any .apk or what we want.. anywhere we want..can't we ?
Thanks Again Guys
Mac
mobius911 said:
I think it's refreshing to see all the honest answers, not a ton of chest pounding "our phone is the best" posts. Most people on XDA by nature are into tweaking so the out-of-the-box limitations aren't a showstopper.
For me, I really need a world-capable phone. My family also is on ATT so that helped as well. I think all the carriers are converging on offering similar product. ATT has less HTC stuff but has the IPhone. ATT is currently behind on Android, but the Captivate is certainly helping to address that. I like the phone and have recommended it friends. Go for it.
Click to expand...
Click to collapse
Same here..I know folks have their favorites and also know there will always be folks that have problems..but it is refreshing to see a honest straight forward discussion with out any of the fan fair these types of threads always seem to degenerate into.
Mac
Mac11700 said:
I am curious about one thing..I know you can't load 3rd party apps unless rooted and a custom rom..but can you direct push them with the sd out of the phone and in a reader from a pc ? If we are working out of windows and a terminal..we should be able to insert any .apk or what we want.. anywhere we want..can't we ?
Thanks Again Guys
Mac
Click to expand...
Click to collapse
You can push them using ADB or even easier, if you google something called the "Android Central Sideload Wonder Machine" or just sideload wonder machine, someone created an app to so that you don't even have to use the command prompt or hack the phone. No need for a custom rom, and I don't believe rooting is needed.
Here, I'll link you to it.
SIDELOAD WONDER MACHINE
I made the switch you are thinking of about 1.5 years ago and I have no regrets. One thing to keep in mind is the data cap ATT now has on their new subscribers. I signed up when unlimited was an offering, and honestly I don't know that I would have been comfortable using 1 smartphone, let alone 3-4 of them with limited data usage. ATT also had better coverage where I lived last year but would say Sprint is on par within the city limits now. The Evo is a really nice phone (Several people I know have them and are pleased) but I won't go back to Sprint after all the horrible customer service I had with them for 8 years. My local ATT business rep does an incredible job and is a big reason that I just renewed with them(they let me keep unlimited data). Ultimately, if I was in your shoes, I would probably do what made my family/wife happy as long as it isn't going to cause financial heartache when you exceed the data limit. I think they charge in blocks of 200mb for overage but you should definitely look into how much data your family has/will be using. My .02
Edited to add: Depending on what kind of user you are (business/personal) you might want to leave that cog. 2.2 alone until it works. I loaded it last weekend, went out to a job, and was unable to d-load an important pdf that was in my e-mail. Fortunately I had a laptop but in the past I would have been able to count on my phone for a quick blueprint reference. Sounds like it may be a fun thing to play with as long as you don't REALLY need everything on your phone to work. Also, the GPS was horrid on cog. 2.2. Needless to say I flashed it back to the original software when I got home. My GPS works just fine after the JH7 OTA update was installed. Worked yesterday on a 2 hour drive where I only had phone coverage for 20-30 miles. I haven't "tweaked" the GPS settings, just whatever they changed with JH7 is working.
itsjustaphone said:
I made the switch you are thinking of about 1.5 years ago and I have no regrets. One thing to keep in mind is the data cap ATT now has on their new subscribers. I signed up when unlimited was an offering, and honestly I don't know that I would have been comfortable using 1 smartphone, let alone 3-4 of them with limited data usage. ATT also had better coverage where I lived last year but would say Sprint is on par within the city limits now. The Evo is a really nice phone (Several people I know have them and are pleased) but I won't go back to Sprint after all the horrible customer service I had with them for 8 years. My local ATT business rep does an incredible job and is a big reason that I just renewed with them(they let me keep unlimited data). Ultimately, if I was in your shoes, I would probably do what made my family/wife happy as long as it isn't going to cause financial heartache when you exceed the data limit. I think they charge in blocks of 200mb for overage but you should definitely look into how much data your family has/will be using. My .02
Edited to add: Depending on what kind of user you are (business/personal) you might want to leave that cog. 2.2 alone until it works. I loaded it last weekend, went out to a job, and was unable to d-load an important pdf that was in my e-mail. Fortunately I had a laptop but in the past I would have been able to count on my phone for a quick blueprint reference. Sounds like it may be a fun thing to play with as long as you don't REALLY need everything on your phone to work. Also, the GPS was horrid on cog. 2.2. Needless to say I flashed it back to the original software when I got home. My GPS works just fine after the JH7 OTA update was installed. Worked yesterday on a 2 hour drive where I only had phone coverage for 20-30 miles. I haven't "tweaked" the GPS settings, just whatever they changed with JH7 is working.
Click to expand...
Click to collapse
Dam good advise..Thanks
They charge in 1 gig allotments for overages now..not 200 mb. I too was worried about doing just this..and this is per line..not per plan. I went back through all of my bills and no-one has even come close to 1gig..let alone 2 gigs..but I understand that can change too.
The main thing for me and my family is getting a phone that is going to work..every time. I've run into some issues with mine on my job where I needed it and something crashed it. Also it's so tiresome for me to hear all the complaints and moaning when something crashes or FC's on their phones..I can deal with it happening on mine cause I am used to tinkering with it..but I have to say I am very tempted some by the I 4's simplicity...it would be nice just to not have to worry about updating mine almost daily,and just use the durn thing. I just don't know if I could deal with it or not as a day to day phone. I am at a loss in that regards..I know you can jailbreak them and do similar things we do with our Androids..but..I don't know enough about that to even consider doing it right now. I most likely would just so I could download apps and movies on it to watch from my pc..I got a week to figure this all out..and you all here are helping a-lot..
Thanks
Mac
I honestly liked the iphone4, and had one for a week. It was fun and all, but it had the same problem as my 3G, the ability to make and MAINTAIN a phone call. Obviously that isn't much of an issue for younger kids since you can still text with spotty coverage(my 13 yo uses about 60 min. a month and 1,000,000,000,000 text messages) I don't know if the iphone is somehow on a different signal than the other phones, but I have been very pleased with the PHONE CALL ability of the captivate. My wife loves the iphone (though she keeps eyeballing the captivate now) and like you, I do not enjoy fixing problems, so I have tried my best to keep her interest in my phone at a minimum. I can honestly say I do not miss the iphone for anything. I also enjoy the *cough cough* wireless tethering of my captivate(free app) that iphone never did get right(and when it did work, there was the whole loss of signal issue). The iphone is good at running apps and texting, outstanding even. I just really need to make phone calls and MAINTAIN a call when I make it. But like I said in my previous post, if your use is personal, iphone might work. If you make important calls, it fails.

Retitled. How to hose your phone in 35 easy steps. :)

To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.
I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app
breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.
Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.
mswlogo said:
I'm still not sure if this is a "Broken" phone.
Click to expand...
Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
There is problem in this phone. I don't think why you face this type of problem?
HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
Click to expand...
Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.
mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.
No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row
I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Maybe not different locations, but definitely different batches. Some could have subpar antennas.
I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.
Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.
sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.

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