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Hey Guys,
so i bought my phone in december online and it worked great. I love the phone and think its an unbelievable investment. But just last week, I tried to plug in my mini-usb upside down and I cracked the small chip that the miniusb plugs into.
The phone does not charge, and seems pretty much ruined. I tested alternate batteries and went to the at&t store and they said that because its cracked it wont charge.
Does anyone know of any reasonably priced repair centers? Or has anyone ever had experience just shipping it back to them and getting a new one?
I called them and said it would cost $300 to repair, cost me $250 to buy....
Thanks a lot,
Greg
Search -- there's a place in the US that will repair it for about $80
The same thing happend to my tilt. I would recomend you try charging it using the adapter. It seems the adapter aligns the pins on the mini USB port.
Hope this helps.
There is always the option of getting a second batter and a cradle to charge it I have one just so i can take the spare battery on the go
Here is a good example of what to look for
Its not a fixed USB port but this should get you back in business. Also, If you have Hard-SPL , you dont need the USB port to flash or mod another rom. Just use the Micro-SD card. Its faster and easier anyway
Hope this helps
Excellent repair work from: www.ppctechs.com
I've had two tilts repaired.
If anyone's looking for an extra cable or two, you can get them for $2.70/ea with free shipping from DealExtreme.com. I just got two in the mail today, and can confirm that they definitely have the same funky straight-side + sloped-side shape as HTC's own cables & fit the phone securely & snugly.
I can't really judge the wire quality (I'm not about to cut one open to examine it), but I'd say they appear to be about equal (or slightly higher) in quality than the cable that was bundled with the phone (same diameter cord, except the DX cord had strain relief & HTC's didn't).
Here's the URL (found by searching for "HTC USB" without quotes) -- http://www.dealextreme.com/details.dx/sku.34016
bitbang3r said:
If anyone's looking for an extra cable or two, you can get them for $2.70/ea with free shipping from DealExtreme.com. I just got two in the mail today, and can confirm that they definitely have the same funky straight-side + sloped-side shape as HTC's own cables & fit the phone securely & snugly.
I can't really judge the wire quality (I'm not about to cut one open to examine it), but I'd say they appear to be about equal (or slightly higher) in quality than the cable that was bundled with the phone (same diameter cord, except the DX cord had strain relief & HTC's didn't).
Here's the URL (found by searching for "HTC USB" without quotes) -- http://www.dealextreme.com/details.dx/sku.34016
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Pretty good deals on E-bay as well.....
I just use the billion and a half razor chargers and regular usb cables i have laying around. I dont even know where the one that came with my hero is
Nice timing,was just about to order some soon cause mine are fraying on the mini side plug,can't have a jacked up charger cord before I leave for basic training good looking
casperlt1 said:
Nice timing,was just about to order some soon cause mine are fraying on the mini side plug,good looking
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Yeah I've gone through a couple "stock" cables already.. The mini side has starts to come apart so I just swap out with my dad & brother when I see them.
Nooooooooooo! Do not, I repeat, DO NOT ever use dealxtreme! I ordered from them once, quite a bit of problems.1: It took 3 1/2 (Not kidding) months for it to arrive. 2: When the item did arrive, it was a cheap Chinese copy of the actual product, and didnt work. Guys, do yourselves a favour and order it from somewhere else. I wouldn't be suprised if thus guy is the owner of dealxtreme promoting his site.
morbidpete said:
I just use the billion and a half razor chargers and regular usb cables i have laying around. I dont even know where the one that came with my hero is
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Same here, same cable that came with ps3, digital cameras and mini camcorders, and prolly a crap load if other things!
I have a ton of these lying around!
Lol I broke the cable to my Mogul I went to sprint store, and told them my update to 6.1 wasn't working (the truth) they said it could be the cable and handed me 2 factory packaged cables! For free.
The problem with the regular cables is that they fall out unless the phone is on an absolutely stable surface. Half the reason I went on my quest to find the right cables was a road trip last month when I tried to use the cable from my old PPC-6700 with the phone laying on the back seat of the car next to me. Every time the car went over a bump, the cable briefly disconnected and I had to re-tether.
Anyway, I'm just pointing out a decent source of something that's just about impossible to buy for a reasonable price at a local retail store in the US (at least, stores like Best Buy, Radio Shack, and CompUSA).
Monoprice.com
ftw!!!:d
Unless you're using the additional Audio I/O connections at the bottom of the connector, there's no real benefit to using an HTC type USB cable over a regular mini-USB cable. I use both without issue.
Roman G said:
Same here, same cable that came with ps3, digital cameras and mini camcorders, and prolly a crap load if other things!
I have a ton of these lying around!
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I actually use the cable from my PS3 because it was long enough to reach the plug and my night stand with a bit of slack.
78 cents on monoprice: http://www.monoprice.com/products/p...=10303&cs_id=1030302&p_id=3896&seq=1&format=2
I win.
hmm i wouldnt really trust it, but hey you never know if they're actually pretty good. but dude above said that it was horrible and ****ty so i'd have to believe him. i got really excited bout that site =|
gthing said:
78 cents on monoprice: http://www.monoprice.com/products/p...=10303&cs_id=1030302&p_id=3896&seq=1&format=2
I win.
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+1 Monoprice is the only place to go for wires, they are nearly never beaten in price and their quality is great!
iviyth0s said:
+1 Monoprice is the only place to go for wires, they are nearly never beaten in price and their quality is great!
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+2
http://www.monoprice.com/products/p...d=10303&cs_id=1030302&p_id=107&seq=1&format=2
one six footer for 2.71 shipped to Ohio
Additonals are .98 cents each ... High quality cables, amazing prices, good customer service, what else can you ask for?
For those that care (probably already know) but these are called extUSB cables. Not HTC USB cables (although they are only for, and created by, HTC)
I tried to use one of the cords I have laying around the house (since the cord that came with my Hero pulled apart where the cord goes into the Mini-ExtUSB tip) and it caused my phone to over heat and I tried another one and it worked fine so watch out and make sure that the cord you get is going to be the correct one
Just ordered one from dealxtreme. I'll let you guys know how it is once it comes in.
I've ordered from them before, I get little parts and wires that can't really go too wrong.
wait, so the cable is just a mini usb? we don't need to have one with the funky lil notch on it?
Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)
Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
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Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!
They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!
interesting, didnt know about that one either
Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
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It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)
My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..
My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA
Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?
cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.
I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app
smart dock knockoff.....may be worth a shot because the samsung one is too dang expensive....this one also looks like it will accept cases unlike the stock one....i may have to give it a shot after payday http://www.ebay.com/itm/SMART-MULTI...ories_MobilePhoneChargers&hash=item5657f3c0a2
Since in US it will still going to cost more than $50, I will wait for some reviews before getting one. Good find for sure
the official dock does accept some cases.
I've had it working with the official flip cover, and with the official protective cover +.
I had seen this exact dock from a different seller on ebay a couple of days ago. I was about to buy it, but then I noticed that it said in the fine print that the mhl and otg connections can't be used at the same time. I'll see if I can find the link again. Correct me if I'm wrong, but I assume that the oem dock can do both simultaneously?
Sent from my GT-N5100 using xda premium
Edit: this is the one I saw
http://pages.ebay.com/link/?nav=item.view&id=151084606670
The note at the bottom says only one function (mhl or otg) at a time.
drezman said:
I had seen this exact dock from a different seller on ebay a couple of days ago. I was about to buy it, but then I noticed that it said in the fine print that the mhl and otg connections can't be used at the same time. I'll see if I can find the link again. Correct me if I'm wrong, but I assume that the oem dock can do both simultaneously?
Sent from my GT-N5100 using xda premium
Edit: this is the one I saw
http://pages.ebay.com/link/?nav=item.view&id=151084606670
The note at the bottom says only one function (mhl or otg) at a time.
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Good find..... Thanks!
dchtlh said:
smart dock knockoff.....may be worth a shot because the samsung one is too dang expensive....this one also looks like it will accept cases unlike the stock one....i may have to give it a shot after payday http://www.ebay.com/itm/SMART-MULTI...ories_MobilePhoneChargers&hash=item5657f3c0a2
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Very good in hdmi e 80 inch projector ... :laugh: :good:
I got one from Amazon for 2t bucks. Compared it to a real one . It's got all most the same circuitry.
The chips that process the otg and charge curent signal are a lot different. But mine works it will charge while I runmy powered usb hub with my external harddrive. In the one I have you only get one otg option at a time. Like you can do one sd card or one usb thing or the hdmi out but not all at the same time so your going to need a usb hub thats got it's own power supply.
And like all Chinese knock offs you never know witch of there military owned slave labour operated plants actually built it . so there's a good chance you wind up with a better one.or one that isn't as good. Or maybe even one that doesn't work at all. They're all in the same case so its hit or miss.
My cheap knock off doc failed as off last night its no longer recognized as a doc. It shows up only the hdmi and charger.you can always charge and use hdmi out. But otg mod reverse the usb port so you can't charge.
Someone know a gadget that allows both usages? HDMI + USB at same time?
krazzykiller said:
I got one from Amazon for 2t bucks. Compared it to a real one . It's got all most the same circuitry.
The chips that process the otg and charge curent signal are a lot different. But mine works it will charge while I runmy powered usb hub with my external harddrive. In the one I have you only get one otg option at a time. Like you can do one sd card or one usb thing or the hdmi out but not all at the same time so your going to need a usb hub thats got it's own power supply.
And like all Chinese knock offs you never know witch of there military owned slave labour operated plants actually built it . so there's a good chance you wind up with a better one.or one that isn't as good. Or maybe even one that doesn't work at all. They're all in the same case so its hit or miss.
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Newegg is carrying these now under the brand name "Baaqii".
It's $34 ($28 when on sale) but it also states, way down at the bottom, cannot do both OTG functions at same time.
joihan777 said:
Newegg is carrying these now under the brand name "Baaqii".
It's $34 ($28 when on sale) but it also states, way down at the bottom, cannot do both OTG functions at same time.
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I'm thinking That to get otg charging theres got to be a switch in the software someplace that lets you turn offotg mod and turn in back on really fast. Like pules on off on off on off constantly in the kernel. But I'm also thinking that there might not be a switch like that in our phones.
I'm thinking that the chips in a smart doc probably do that. So that leaves us not much choice. We either got to buy a doc. Find that switch or
Get a wireless charger.
I found a port of the famous faux kernel. I tried it with the 5 dollar add on app. It had no effect on otg charging a note 2.
I'm thinking the best cheap solution is one of the inductive charger sets. Or possibly putting a 555 timing circuit into a usd cable.
But a $35 1 amp wireless universal charge plat and coil would probably be the easiest way to go.
Hey all,
I have replaced the charge port once already on my vivid, as it would no longer connect to a computer, and while the replacement worked wonderful, I noticed that after a couple months it got looser (cord wasn't anchored in as well) like the one I replaced, until one of the pins bent inward. I attempted to pull it back out but that just broke it off.
Are there any charge ports I can get that are more... Life proof or me-proof? More so than the original one.
Also, my audio port is being very picky about when it thinks there is a cord in it, making playing music in my car a hassle. Is Is his happening happening anyone else? Is there a way to fix it? Are there replacement audio jacks, or do I need to replace the whole case?
Thanks for whoever can point me in the right direction!
Sent from my HTC Vivid 4G using XDA Free mobile app
projectisaac said:
Hey all,
I have replaced the charge port once already on my vivid, as it would no longer connect to a computer, and while the replacement worked wonderful, I noticed that after a couple months it got looser (cord wasn't anchored in as well) like the one I replaced, until one of the pins bent inward. I attempted to pull it back out but that just broke it off.
Are there any charge ports I can get that are more... Life proof or me-proof? More so than the original one.
Also, my audio port is being very picky about when it thinks there is a cord in it, making playing music in my car a hassle. Is Is his happening happening anyone else? Is there a way to fix it? Are there replacement audio jacks, or do I need to replace the whole case?
Thanks for whoever can point me in the right direction!
Sent from my HTC Vivid 4G using XDA Free mobile app
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Lesson learned by me...
Spend at least $12 on your port...
I replaced 2 cuz I bought a $5 one and it lasted about 2 months...
The $12 one I bought lasted till the phone no longer took a charge... Got another year by buying that charge port and a $15 3500mah battery at the same time
Thank you, I've since bought another ~$15 port and it's doing fine so far. I also got my 3.5mm audio port working just fine again! I cleaned it out using a paperclip and got loads of dust and rubbish out of it, and now it's fine. Unfortunately the touchscreen doesn't work properly in a few areas, and reseating the flex cable did not resolve that issue, so I'm thinking I may upgrade to an Asus Zenfone 2 (still can't believe it's running an intel chip). Still gonna grab a new digitizer and repair, but my poor Vivid is getting pretty sluggish with my usage, and its age doesn't make it an appealing device to develop for, so the PAC rom is the newest we're gonna get for an OS.
Definitely gonna figure out a way to use it as a security cam though