Unable to mount USB to PC. - Captivate Q&A, Help & Troubleshooting

So, after messing around with AC Sideload Wonder Machine installing a bunch of apps, something happened and now I can't mount my Captivate to my computer. When I plug the USB into the PC, it momentarily shows "Charging" on BattStatt, but then it goes away immediately and the phone does not show an option to mount nor does it charge the phone.
I have the USB settings set to Mass Storage and USB debugging off. I've tried a different computer and nothing. USB drivers have been installed.
For some reason, it charges the phone if I plug it into the wall.
Did I damage the cable? Did I corrupt some system files? Any advice? Thanks in advance.
Edit: Not rooted, stock android 2.1. I've tried uninstalling/reinstalling the USB drivers. Doesn't help.

Did you try enabling usb debugging again?
Sent from my Captivate

curti.nogg said:
Did you try enabling usb debugging again?
Sent from my Captivate
Click to expand...
Click to collapse
Yeah, that doesn't do anything either.

D'oh, just went through this too. Been a while I guess since I'd done it. You have to open the notification bar and select the "copy files for USB" option.
ADS

try using another cable, if it doesn't work, look into possibly master reset. If not that, try one click downloader reset.

bedwa said:
try using another cable, if it doesn't work, look into possibly master reset. If not that, try one click downloader reset.
Click to expand...
Click to collapse
I just tried another cable on another PC and it sort of works if I jiggle it a bit - I'm able to maintain a connection and transfer files, and it charges as well. I'm starting to think the USB port on the my phone may be defective.

My usb port was a little bent on my phone, after one of my sons tried to disconnect the cable sideways rather than straight. I just adjusted the outer parts very carefully with small pliers, and also bent the inner contact slightly. After that I had no more problems with charging, just be careful! Maybe that could help you, mrpibb?

Also make sure your USB slider door is fully open. It will "click" when fully open or closed.

axis01 said:
Also make sure your USB slider door is fully open. It will "click" when fully open or closed.
Click to expand...
Click to collapse
Yeah, it's fully opened. Using the cable that came with the phone, it never works. Using a different cable, it sometimes works. The weird thing is that it charges fine via AC adapter when its plugged into the wall.

mrpibb said:
Yeah, it's fully opened. Using the cable that came with the phone, it never works. Using a different cable, it sometimes works. The weird thing is that it charges fine via AC adapter when its plugged into the wall.
Click to expand...
Click to collapse
Spitballing here but it might not be the cable but the adapter on the phone.
Pins 1 and 5 (power) might be ok but either pin 2 or 3 (data) could be defective on the phone.

cappysw10 said:
Spitballing here but it might not be the cable but the adapter on the phone.
Pins 1 and 5 (power) might be ok but either pin 2 or 3 (data) could be defective on the phone.
Click to expand...
Click to collapse
That's my fear as well. I'm screwed?

Related

X1 no USB connection! Pls help!

Hi,
I cant charge and sync my X1. When I plug USB into phone, it shows mi options (Active Snyc, Hard drive..etc), but anything I choose, nothing happend. No sync, no charge. If X1 is completely off, it dont charge too. When I go to bootloader and plug cable, it shows from Serial to USB. What is wrong? I have HardSPL, 6.5 pure rom. Help me pls. Sorry for my english.
BTW, USB connector look OK
maTTewCZ said:
Hi,
I cant charge and sync my X1. When I plug USB into phone, it shows mi options (Active Snyc, Hard drive..etc), but anything I choose, nothing happend. No sync, no charge. If X1 is completely off, it dont charge too. When I go to bootloader and plug cable, it shows from Serial to USB. What is wrong? I have HardSPL, 6.5 pure rom. Help me pls. Sorry for my english.
BTW, USB connector look OK
Click to expand...
Click to collapse
did it work b4? I'm sure there is active synch (xp) or wmdc (vista/7) installed?
did you try another usb port (if possible also on another pc)? don't use hubs...
do you have a firewall that's interfering?
whats your config in start - settings - connections - usb to pc
is "Enable faster data synchronization" enabled? disable it
is start - settings - system - power - battery -> "When phone is on, don't charge the battery when connected to a PC." activated? deactivate it
gl
I have Win 7 and WMDC installed. I have USB charger to elektricity plug, if you understand, and it dont charge anyway. No PC, no elektricity. I tried a lot of roms, settings, but nothing help.
maTTewCZ said:
I have Win 7 and WMDC installed. I have USB charger to elektricity plug, if you understand, and it dont charge anyway. No PC, no elektricity. I tried a lot of roms, settings, but nothing help.
Click to expand...
Click to collapse
just did a little reg search
check these on your device
\HKLM\Drivers\BuiltIn\Battery\EnableUSBCharging (here it's on 1)
\HKLM\Software\OEM\USBToPC\SncMode (here it's on 2=>disk drive, 0 for active sync)
\HKLM\Software\OEM\USBToPC\EnableAdvancedChecked (here it's on 1)
\HKLM\Software\OEM\USBToPC\DisablePopUpUI (here on 0)
and connect your device to PC via USB and then soft reset x1, sometimes that works
I set it, but still same. I have pictures of my USB on board, disassembly. No oxidation.
maTTewCZ said:
I set it, but still same. I have pictures of my USB on board, disassembly. No oxidation.
Click to expand...
Click to collapse
what a pain...sry
maybe I come up with other ideas later
Ed. here something from ms, already checked? maybe it contains new options...
Code:
img175.imageshack.us/g/img2163g.jpg
Here are pictures.
BTW, I checked the link, but still same problem.
maTTewCZ said:
Code:
img175.imageshack.us/g/img2163g.jpg
Here are pictures.
BTW, I checked the link, but still same problem.
Click to expand...
Click to collapse
can't open that link, is it complete?
Yes, try add http:// before it, but i can open it normal
BTW: Sorry!! img175.imageshack.us/g/img2163g.jpg/ My mistake
maTTewCZ said:
Yes, try add http:// before it, but i can open it normal
BTW: Sorry!! img175.imageshack.us/g/img2163g.jpg/ My mistake
Click to expand...
Click to collapse
yep, now it's accessible
but for me it looks good, but I'm no technician...
For me too, so it must be software problem, my guess bootloader or something like that.
Please clarify
You're saying that:
1. You can sync just fine.
2. You can not charge from your computer usb port.
3. You can still charge fine using the wall outlet/AC charger. (otherwise, how can you try many different rom if you're out of battery power)
4. What you want is to charge your phone and sync at the same time.
Am i correct? Please correct where i'm wrong.
My answers would be:
a. Modify your current active power plan, disable selective usb power down.
b. Make sure your usb port are USB version 2.0. Really old pc often have mixed usb1 and usb2 port, better read the manual.
c. Disable USB pop up selection on phone setting, make sure active sync selected. Also make sure to allow charging from usb in power setting.
d. Some mainboard are picky with certain usb device, if you or your friend have Powered usb hub, try that too.
Now, here's my advice.
Forget about charging from pc/laptop. When power saving kick in, vista/seven will power down that port. no more charging.
When Active sync kick in, charging stop, recharging again. If you're using any BT/Wifi/2g-3g/heavy workload, it's very likely that usb port won't be able to provide all the power x1 need. so what happend is while it's charging, somewhere in between it's actually charge-discharge cycle. That will kill your battery fast. Do search old posts from wm2003 age to understand better.
No, I am saying that:
I can not sync via USB.
I can not charge from PC.
I can not charge from wall outlet/AC charger. I have external USB charger and two batteries
Yes, I want sync my phone and charge (PC or wall outlet/AC). Are we clear now?
So it looks my USB on X1 is dead, but motherboard looks fine, and X1 shows me options after plug USB from PC, but its not working anyway. And in bootloader X1 detect USB too, but its all.
2 batteries and external battery charger. That explain my confusion.
One last thing, what method of flashing you use? Sd card method or romupdate/pc method?
Because, from my understanding if you can enter bootloader through pc utility, that means the data communication are fine. so usb port should be fine.
I'll try mine on win7 and see what i can do.
had my eyes on that rom too. i guess i should try that rom. i'll tell you asap. oh, since i'm on dial up, guess asap mean a few days.
I use SD card method. Let me explain the bootloader thing. When I go to bootloader, it shows tri color screen and it shows me on top some text (hardspl and other things..) and at bottom, it shows Serial text. If I plug USB into Xperia, it change from Serial to USB, Win 7 trying install drivers, but it fails. Its all. I try different roms, 6.5, 6.1 etc...
Ok, here's what i got so far.
Sync issues: 5 usb cable each from SE, nokia, shielded regular cable, cheap external hdd usb short cable, long slightly damage usb cable.
a. All cable show error or not recognized if connected through front panel pc case usb port. However phone display usb selection and of course none would work.
b. Connecting through mainboard rear usb port would work, and device detection and driver installation completed successfully (if you enable driver update auto download in device driver policy).
c. After driver installed properly, all cable work properly no matter which usb port (front, rear, hub) except wmdc (because i don't have it yet)
d. Wmdc version 6.1 from microsoft download center did'nt worked or installed correctly with no warning or whatever (no shortcut created, no entry in cp), even when that build worked on vista.
e. Wmdc that work ok must be downloaded from windows update optional tab. 2 update, 1 plain wmdc and 1 driver update for wmdc showing same d/l size.
f. after 2 hours, wmdc installed fine, but the other failed. No luck on retry. wmdc can detect the phone IF enable faster data sync not checked. However i don't have outlook so can't test sync result.
All cable worked after all that above.
g. I'm betting that in order to enable faster data sync required the driver update for wmdc.
Charge issues: Same cables, 1 SE Usb charger and car charger, 2 motorola.
a. All charger work properly.
b. Usb charging on front panel case show charging icon, however in about 30 minutes battery meter drop more than 10%, voltage dropped from 3.8v to 3.6+v.
c. Mainboard rear usb port can charge, but power output might a bit to low (around 250mAh left for the batt). With active 3g or wifi, not good.
Shall i continue the next step?
i think it's better to check wmdc and try another charger first.
I dont understand...I cant do anything with my USB on X1-no charge, no PC connection, nothing.
i think it's better to check wmdc and try another charger first.
>>I tried many chargers and many cabels, many computers, nothing.
battery pin
ok, the last thing i can think of is to check if there's power going or not.
do you have voltmeter (& know how to use)?
Do it at your own RISK..
a. remove bat. cover & battery.
b. notice there's 5 pin battery connector on phone,
like (+) TT T TT (-).
c. plug the charger on phone (without battery), using voltmeter get reading from the pin that i marked from L-R side (don't short circuit them).
like this .TT T TT. (don't do it like this T.T T T.T)
d. from what i've learn from batteries so far, the 2 (+) pin output 2 different voltage when connected to a single (-) pin. the other (-) pin either not used or probably for monitoring/controlling ic. i have no idea what the center for.
e. my reading from point c: 3.3v. no need to try the others. you don't want to kill your phone.
FYI, on full battery .TT T TT. = 3.3v, TT. T TT. 4.2v
if you didn't get proper reading, i believed it need proper service/repair job.
Sorry i couldn't be more helpfull. Best of luck to you..
dude, it just hit me. maybe we're thinking too much. most of usb problem i ever seen was worn out or bent pin inside the connector. have you look inside?
yeah, there is power going through USB, i checked 2 hours before...but i am stupid and i did stupid thing now..i flash via sd card stock spl, and now i cant boot into system, it always shows tri color screen, beacouse rom is not stock...

[SOLVED] Usb charging/port problem

Hi guys,
I'm having a problem with my incs lately, it WILL ONLY charge on any mode other than charge only... That means I can only charge it using a computer on either usb tether/usb storage. (When its in USB Storage, I can read my SD card from my computer)
The problem come when i tried to try the USB host using the Y cable, I think i messed up somewhere. The phone thinks that there is a data session running INTO my device, and to make things worse, I set my USB to PC connection to Disk Drive by default. After I unplug the device from the Y cable the Disk Drive symbol still exist and the led (orange) still lighting up. I connect it to the charger and plug off, it seems to turn off the disk mount and led. However after that point, I can't never charge using charger/usb charge only. (Its a flash drive and a 5VDC power source on the other end of the Y cable if you are wondering)
I have tried flashing different ROMs, even charge when the device is off, charge in recovery, and wipe battery status. None works.
So... For now I think I fried the USB controller, so can anyone suggest any solution? HW replacement or a SW that will make the phone think all plug that goes to the microusb is a data? or any other?
Thank you in advance
What kernel/mod are you using for USB host?
Nonverbose said:
What kernel/mod are you using for USB host?
Click to expand...
Click to collapse
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
wpra3 said:
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
Click to expand...
Click to collapse
You can change what it defaults to, can't you? Change it to charge only mode. How is your device unlocked and have you done any other mods?
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
That's actually not possible, but you may have a charger issue. Have you tried another one?
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
allenschuan said:
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
Click to expand...
Click to collapse
I've solved my problem go to this thread, i made a guide on how to replace USB port that ultimately solve the problem
http://forum.xda-developers.com/showthread.php?p=26492940#post26492940

USB port repair

It appears that either the USB port or the USB controller is failing (has failed). The phone still charges but neither the phone nor any computer recognizes that the phone is plugged in. Even when I plug the phone into a wall jack, the phone does not make any sound or light up or show it is charging (it does charge though). If I go to the battery settings while the phone is plugged in (computer or wall) the phone recognizes that it is charging.
If the phone is off and I plug in the usb cable (compter or wall) the phone turns on by itself. This is problematic because I cannot get into the download mode using the 3 button combo. I also cannot get into the download mode using apps like Reboot Widget.
I installed USB Host Controller which says that the USB cable is not plugged in when it is. I can disable and enable USB charging though. Changing the USB Host Drivers has no effect.
So it looks like I need to send it into mobiletechvideos for repair. But reading through the reviews there is concern that just replacing the USB port wont fix my problems if the USB Controller is shot.
Not only did they replace the USB port and get it back to me in about a week but they told me that since the controller had failed and the phone couldn't talk to the computer I wasn't charged the full price for the repair.
Click to expand...
Click to collapse
So I guess I'm asking if anyone here knows anything about this issue and if mobiletechvideos.com can repair it.
I am also going to email mobiletechvideos.com asking them this same question.
Thanks for your time.
jetak said:
It appears that either the USB port or the USB controller is failing (has failed). The phone still charges but neither the phone nor any computer recognizes that the phone is plugged in. Even when I plug the phone into a wall jack, the phone does not make any sound or light up or show it is charging (it does charge though). If I go to the battery settings while the phone is plugged in (computer or wall) the phone recognizes that it is charging.
If the phone is off and I plug in the usb cable (compter or wall) the phone turns on by itself. This is problematic because I cannot get into the download mode using the 3 button combo. I also cannot get into the download mode using apps like Reboot Widget.
I installed USB Host Controller which says that the USB cable is not plugged in when it is. I can disable and enable USB charging though. Changing the USB Host Drivers has no effect.
So it looks like I need to send it into mobiletechvideos for repair. But reading through the reviews there is concern that just replacing the USB port wont fix my problems if the USB Controller is shot.
So I guess I'm asking if anyone here knows anything about this issue and if mobiletechvideos.com can repair it.
I am also going to email mobiletechvideos.com asking them this same question.
Thanks for your time.
Click to expand...
Click to collapse
Mobiletechvideos (Connexion2005 on xda) can most likely repair your phone. Him and Adam Outler have been doing the impossible with devices!

[Q] Connecting Moto X to Computer Issue

So, every time I connect my Moto X to my Windows Laptop via USB, it always keeps plugging and unplugging itself as if I was doing it. The phone icon appears and it begins to try and load the memory storage and then it just vanishes and "unplugs itself". As of now, I just unplug the USB cable from one slot of the laptop and then insert it in another, and it fixes the issue.
Now, that doesn't work either. What's the problem and how can I fix it?
Chances are it's one of a few things.
Bad cable. Bad ports on laptop. Or the port on your phone.
I'd start with some different cables.
Then try a different pc.
If it's the phone, then that's a problem. The phone ports are fragile. My daughters Gtab3 has a wonky port, cause I'm sure the plastic tab was snapped by her using the tablet while it's plugged in. So now to charge it, it will only work sitting still on whatever and I have to jiggle the cable to get it just right. It's only help by the wires inside now.
KJ said:
Chances are it's one of a few things.
Bad cable. Bad ports on laptop. Or the port on your phone.
I'd start with some different cables.
Then try a different pc.
If it's the phone, then that's a problem. The phone ports are fragile. My daughters Gtab3 has a wonky port, cause I'm sure the plastic tab was snapped by her using the tablet while it's plugged in. So now to charge it, it will only work sitting still on whatever and I have to jiggle the cable to get it just right. It's only help by the wires inside now.
Click to expand...
Click to collapse
I repaired the Moto X Device Manager and now I'm using a different cable. So far. so good. I'll report back in a few days to see if anything changes.

Phone thinks it's charging without anything attached

Hello
My phone thinks its charging when I connect the USB, but actually loses power even though I'm not using it. Then when I remove the USB cable, it still says its charging. Even after reboot, it still thinks it is charging. Only way to remove the charging icon is to hold volume up button + power button untill it vibrates 3 times
Only way to charge it is through the magnetic cable I bought for it. But even when I remove this cable, it says its still charging,
When the phone reaches 100%, there is no problem whatsoever with the connection detection etc. It all works fine.
This started just out of the blue, already tried the PC Companion app to restore it to original firmware.
Funny thing is, I can still use the usb port to exchange data etc, it just wont charge. And it gives false information about it charging while there is nothing attached to it.
Thanks in advance
U will gwt unlimited battery like that
Lucky!
How did u do that?
Wish that was true! Wish that it indeed could pull power out of thin air
BTW; I tried to adjust the microusb tongue en cleaned it out, even with a air pressure can blowing into it. Still no luck.
When I connect a USB cable without putting the adapter into the wall socket, It doesn't register as charging. Only when I put the adapter into the wall it says its charging, after this it doesn't matter if I pull the usb cable out. It still says charging
Sobakel said:
Wish that was true! Wish that it indeed could pull power out of thin air
BTW; I tried to adjust the microusb tongue en cleaned it out, even with a air pressure can blowing into it. Still no luck.
When I connect a USB cable without putting the adapter into the wall socket, It doesn't register as charging. Only when I put the adapter into the wall it says its charging, after this it doesn't matter if I pull the usb cable out. It still says charging
Click to expand...
Click to collapse
Hmmm... I'm not very sure if it's a hardware or a software issue... try using flashtool instead of PCC just in case!
Regards,
~J2C
What is Flashtool? I haven't even rooted this device. Will try a totally different rom
Well, I've had the USB-charging port replaced. Still same issue!

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