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Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.
i installed sdk and drivers through the setup file, but when i connect my phone and try to select a folder it doesnt allow selecting any of the folders within usb_drivers - "folder does not contain any device information"
i searched the forums and did bunch of fixes, including usbdeview, etc.
mt3g, C's 4.2.15.1
win xp, amd64, have a wooby partition with ubuntu which i uninstalled but partition still exists
can you help?
basically trying to get usb tethering to work, i assume it need the usb drivers installed properly
It'd be nice if you posted in the right section, maybe then people would help you. Tagged for move to Q&A
i think there is a tutorial on how to do this. im telling you this because i did this also.
you basically have to point to the correct driver when your phone is searching for one to be able to make it work. when you download the sdk from the google files, there is a page that will tell you how to set it up. i know its somewhere in there. sorry i know you need help but i just dont remember where i had seen it at. and i know cyanogen also has a tutorial on his page somewhere. i was comparing what he had and what google had on their page. but its there...
I'm trying to access a network share on a Win7 machine on my home network.
I was able to access it a couple of days ago but I'm now receiving an error that says:
java.lang.RuntimeException: Plain text passwords are disabled
I'm using Astro when I get this error.
I've tried using ES File Explorer but it fails to load the network share too.
I tried finding this error on this forum and on the web but can't find anything that seems related. Can anyone offer any help?
If it helps I'm using stock JVU.
Okay, problem fixed...
I uninstalled/reinstalled Astro and can now access my shares again
Real fix for problem:
1. Reboot to CWM.
2. Go to Advanced -> Fix permissions.
3. Reboot to Android, problem gone.
legiong said:
Real fix for problem:
1. Reboot to CWM.
2. Go to Advanced -> Fix permissions.
3. Reboot to Android, problem gone.
Click to expand...
Click to collapse
I'm not rooted, and I experience this same problem from time to time accessing a Windows 7 share in ES File Explorer on my Nexus 7 2013 edition. A reboot of the PC seems to fix it, but I'd prefer not to have to resort to it.
That's weird, I haven't had this problem for a really long time.
Sorry I can't help with it.
Plain text passwords are disabled
legiong said:
I'm trying to access a network share on a Win7 machine on my home network.
I was able to access it a couple of days ago but I'm now receiving an error that says:
java.lang.RuntimeException: Plain text passwords are disabled
I'm using Astro when I get this error.
I've tried using ES File Explorer but it fails to load the network share too.
I tried finding this error on this forum and on the web but can't find anything that seems related. Can anyone offer any help?
Click to expand...
Click to collapse
================================
That message indicates a permissions problem on the target Windows computer.
1. Make sure the folder/file is actually shared (Check in the computer management console)
2. Make sure you have give explicit permissions to access it. Even if only one folder does not have the permissions, you will still get the message.In the shares section of the management console double click the desired share and check the permissions. Add your (login) ID to the permissions tab if necessary and tick the appropriate boxes.
tsberry said:
================================
That message indicates a permissions problem on the target Windows computer.
1. Make sure the folder/file is actually shared (Check in the computer management console)
2. Make sure you have give explicit permissions to access it. Even if only one folder does not have the permissions, you will still get the message.In the shares section of the management console double click the desired share and check the permissions. Add your (login) ID to the permissions tab if necessary and tick the appropriate boxes.
Click to expand...
Click to collapse
Nah it was a permissions problem in Android.
Refer to my post three above yours where I posted how I fixed the problem.
Hello, just to add a bit of info here. I got the same error on 3 different Android devices simultaneously, so I figured fixing permissions on all of them won't work. What worked is restarting Server service on my Windows 7 x64 to which they tried to access. I also found info that this problem shows up periodically, so maybe setting up a Scheduled Task which will restart this service from time to time would also be beneficial.
mirdza said:
Hello, just to add a bit of info here. I got the same error on 3 different Android devices simultaneously, so I figured fixing permissions on all of them won't work. What worked is restarting Server service on my Windows 7 x64 to which they tried to access. I also found info that this problem shows up periodically, so maybe setting up a Scheduled Task which will restart this service from time to time would also be beneficial.
Click to expand...
Click to collapse
I had to do the same thing. Very annoying. Other computers work fine, just Android stops.
I finally found the permanent solution.
Set the following registry key to ’1′:
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\LargeSystemCache
and set the following registry key to ’3′:
HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters\Size
http://www.ghisler.ch/board/viewtopic.php?t=36603
http://stackoverflow.com/questions/9317300/jcifs-smbexception
https://social.technet.microsoft.co...ol-because-the-server?forum=w7itpronetworking
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
try disabling USB debugging.
jackjaack said:
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
Click to expand...
Click to collapse
Install Kies and latest updates of Kies.
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
Did you have phone plugged in while installing Kies?
Also, right click My Computer. Properties. Device Manager. Do you see missing drivers flagged? If Kies is installed maybe try manually pointing that driver to Kies folder to see if it finds a driver.
Try rebooting PC with phone connected? I had similar issue with another phone.
Thanks a lot. But it still doesn't work. I downloaded CDC_serial and installed it but it still won't work. Help!
Sometimes it says "MTP" not working and sometimes "bluetooth periperal" not working. And sometimes it works, but the files inside are empty. It worked before. And one day it just stopped working. Is it because of applications I downloaded?
Thanks guys.
Uninstall Kies and the drivers you installed and try re-installing them. The title is misleading. Your USB is indeed working, just that the PC is not detecting the same. are you on GB or ICS?
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
I don't quite understand, when you want to transfer something TO these folders, why do you care if they are empty NOW ?
It not solution
File expert would be better option than bluetooth. transfers over network.Just tempory fix till you get it sorted.
really sorry for the misleading title. Yes, the USB is working but the files are empty. When I use paste songs into my Music folder, they won't allow me. I tried using Kies, and the same thing. It says "Copying Item" forever. The Music folder of my phone shown in the computer is empty, but the songs are actually in my phone. They're playable.
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
jackjaack said:
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
Click to expand...
Click to collapse
Those of us running early ICS Roms have the same problem, USB/PC connectivity disabled. Downloading Droid Explorer was more than satisfactory workaround for me.
You install it on your PC, start it, connect your phone to PC, and DE immediately sees all your partitions, and allows you to shuttle files from PC to your phone and back.
This program is free, BTW.
I'm still using GB but I heard that this phone can be upgraded to ICS in.. i dont know when. Haven't heard the news yet. Is Droid Explorer available for GB? If I can find an alternative route to transfer files easy like copy and paste, that will be fine. But still.. it bugs me that I can't seem to fix this USB problem.
I just downloaded droid explorer. And when I go in, there are 0 files in there. "phone icon" > phone's name > 0 objects. lol. I have no idea what is wrong with the phone.
Was thinking of just buying a SD card.
Will factory data reset solve this problem?
I have exactly the same problem with my Galaxy Note. Nothing seems to help and I'm really pissed off One evening I checked for software updates and it found one. It was about 72 mb and it took quite a while to install. And I think that was the day when my USB stopped responding.
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
Egocentred said:
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
Click to expand...
Click to collapse
That sounds familiar to the mtp "bug" Android has had for years.
The media storage database does not update when files are added from mtp.
Some work around that are listed are to use USB transfer instead. (Not used that one before)
Disconnect usb cable clear the data if the media storage app and force close it, then reconnect usb is should rescan the media and rebuild database.
Or just a reboot(I have done this and it usually works)