[Q] cant install kies on my windows 7 pc - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi, can anyone help im pulling my hair out here, when i try to download kies onto my windows 7 pc, it gets as far as unpacking but then it keeps saying something about windows installer and a file cannot be found and to check its there. I dont know where to check cos i cant find windows installer anywhere. i had it installed before on this laptop but it was an old one, and when i tried to update it keeped getting stuck on the thunder thing, so i uninstalled it (uninstalled everything i could find to do with samsung kies) i have also tried using the samsung kies uninstall on there website. So now when i try to reinstall it it wont install. Please help!!!! thankyou in advance,,

Downlod this
http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml
Install it then, on the list, select Kies and hit "remove"
then, reinstall kies, should work

THANK YOU THANK YOU it worked a treat

Related

[Q] prob with download mode

hello i found this forum great for mod my samsung galaxy s here i found a lot of thinks.
but here is my problem i have already install the samsung kies and android sdk, but when i trie to update my phone with kies the process run normally until it come the time that kies put the phone in download mode, there i receive a messege on the windows task bar like i have disconnected the phone and then it says that "error unknow device" and the upgrade on kies cant go on.
any help plz thanks
i have a att galaxy s rooted
windows 7 32bit
latest version of kies
First thing to try is test each of the different usb ports on your computer - if you get the same error on each port then my first instinct would be to reinstall the samsung drivers for your computer.
If you try reinstalling the drivers below is a link to the drivers that have worked the best for me.
http://www.mediafire.com/?0b45zo7o75rc5d5 - samsung captivate windows 32 bit drivers
thanks for your replay. i already have uninstall the drivers and reinstall them with no success, but i will try to test it in other usb port and report later
this is soo bad i have try both of you recomendations and still says usb device not recognize. then it says no driver was install and when i click that it says on the driver part that windows have stop the device for a error code 43.
i have search a lot and i havent find anything close to my problem can anyone else give recomendations on this or tell me if you know something similar to this happend to other users.
ps - i also try on a win xp 32 with the same result

Odin stopped detecting my sgs, any ideas?

Don't know why but Odin (1.3, 1.53 and 1.7) stopped seeing my phone.
Running it in Win XP, from a Virtualbox under Ubuntu 10.10
Has been running fine so really no clue what's going on.
Strange thing is that Heimdall does work, sees the phone, no probs.
Maybe I changed or deleted something, drivers maybe but I can't recall having changed anything other than some proposed XP updates.
I would like to get Odin recognizing my sgs again so any help would be appreciated!
When you are in Odin, Have you checked KIES is NOT running in the icon tray ??
if you have:
try a different USB port, this happens to me occasionally (weird eh! )
if that fails, try to un-install KIES (if you have it) and then re install it, this should also re install the drivers.
if you dont fancy doing all of that, the drivers are available to download here: http://forum.xda-developers.com/showthread.php?t=728929
Hi, thanks for the quick response.
Kies is completely disabled, only used it once to move to Froyo. I ran the driver update and Odin just worked ever since. It's not the usb port cause Heimdall is working fine on it, btw, switched and and it makes no difference.
I just reinstalled the drivers once more, booted and still odin doesn't see the phone, Heimdall does...
Damn, frustrating. Now what?
I wouldn't bother with trying to run Odin on Ubuntu. I use heimdall on Ubuntu and its less risky than Odin and gives you more pick and mix options!
Its just untar-ing a few files...
Sent from my GT-I9000 using XDA App
i had the same problem, but then i found out i had to re-register with kies, so that my computer would pick up my phone when in download mode. so i backed up with kies so my phone was recognised, and then went into to download mode and let odin work its magic with darkys rom
zkay002 said:
i had the same problem, but then i found out i had to re-register with kies, so that my computer would pick up my phone when in download mode. so i backed up with kies so my phone was recognised, and then went into to download mode and let odin work its magic with darkys rom
Click to expand...
Click to collapse
Kies doesn't work on Ubuntu. Lets face it kies barely works on windows
Sent from my GT-I9000 using XDA App
Kies does work in XP in Virtualbox in (Linux yippee!) Ubuntu.
I would still like to get to the bottom of this. I will continue with Heimdall in virtualbox/xp (I couldn't get Heimdall to work under Ubuntu &!^!%!!) but will remove and reinstall Kies and see how that pans out. Thanks for the tips!
Don't Move Cabel Once phone in Download mode if odin is still not detecting check that you have installed drivers and remove battry from phone then again go to download mode

waaaaa not recognized

my galaxy tab p1000 not recognized in download mode when im using odin...
can anybody help me iwant to reflash my tab...
Did you try to flash it anyway? Just keep trying. Good idea to be fully charged too.
Sent from my GT-P1000 using XDA
boss ill try it a couple times but cant read my device i want to reflash my tab is bricked....uhuhuh
many has done it.
As long as you can go to download mode, you are not bricked.
remember to have it charged for at least 4hrs.
Just connect it to Odin preferably at the same USB port as the one you used before.
Reboot it to download mode while data cable is connected, then try Odin.
Connecting in Download Mode
I had the same problem when i changed laptop. So on my new machine, the PC would not recognize my P1000 in the download mode. I was running win xp.
The problem was that it wasn't able to automatically locate the drivers. No wonder it wasn't. The drivers aren't built in to xp driver cache. So here is what you need to do:
Download Samsun Kies from samsung website. Do a search on google and you'll get to it.
Once downloaded, install Samsung Kies. No need to run it or anything. Once downloaded, plug that tab in download mode to USB of PC, and it will get detected and the drivers will get installed.
I still have KIES installed, but i never used it, i just installed it for the drivers.
Let me know if this helped.
Samsung Galaxy Tab Driver
obahmood said:
I had the same problem when i changed laptop. So on my new machine, the PC would not recognize my P1000 in the download mode. I was running win xp.
The problem was that it wasn't able to automatically locate the drivers. No wonder it wasn't. The drivers aren't built in to xp driver cache. So here is what you need to do:
Download Samsun Kies from samsung website. Do a search on google and you'll get to it.
Once downloaded, install Samsung Kies. No need to run it or anything. Once downloaded, plug that tab in download mode to USB of PC, and it will get detected and the drivers will get installed.
I still have KIES installed, but i never used it, i just installed it for the drivers.
Let me know if this helped.
Click to expand...
Click to collapse
Hi Dude,
Instead of installing Kies on your XP or windonws 7 for only driver, you can install driver using below guide.
Go to Google and search as Galaxy Tab Driver and go...Click Modaco Website & then Download.
Regards,
Venkat
Overcome's GB-stock-safe-v5 zip package contains USB drivers too, both 32bit and 64bit.
But the best is of course in linux, just a single line of definition in udev.
same here - SOLVED
I had the same problem (not recognized).. What I did to resolve the problem by:
1. Re-install Samsung USB drivers (got from here --> http://forum.xda-developers.com/showthread.php?t=1881981)
2. Set the tab in DL mode and connect to the PC... wait for windows to install drivers.... DONE!
3. Startd Odin_v1.83.. CONNECTED!!! (seen by yellow COM#)
Hope this helps.. HIT THANKS PLS!

Cannot connect to Kies: neverending "connecting"

I've latest KIES version, the tab is rooted and cwmodded but stock rom. When I try to connect it to kies I get a neverending "connecting", so basically it never establishes a connection. I tried reinstaling drivers and with and without debug usb, but no luck. Do you have any clue?
same as my tab,
Sent from my GT-I9300 using xda app-developers app
Problem with KIES
My tablet is not rooted, it have stock rom, haven't changed anything. I have installed latest KIES on my laptop with Win 7 x64. When I try to connect my tablet to PC, I can access it's contains, but if I try to connect to KIES it say: Cannot start service on the device. Please disconnect and reconnect the device. I try that too, but every time it's the same. I have tried to re-install KIES couple of times, but it's always the same story... Anybody have some ideas?
I able to connect in the pass, that was how I get android 3.1 upgraded to 3.2
Sent from my GT-I9300 using xda app-developers app
I had the same issue, then I reinstalled the drivers, REinstalled KIES and there even was some messing around in "services". for WIFI connection thou, but it fixed my connection issue via cable.
When I bought my "8.9 tab wifi only"and plugged it up for the first time i had no problems using kies. It updated to 3.2 the NEVER worked again.Once you install kies it installes your drivers. If you uninstall kies it will ask if you want to keep the drivers or uninstall them."KEEP THE DRIVERS" I don't use kies at all. I use drag-n-drop to transfer files.You may also notice at times when moving files"mostly video" that windows explorer will crash"may just be my p.c." but a way around that is to simply zip the file,move it to your device,unzip from device using a file manager,I use "file manager HD"
Galaxy Tab 8.9 not connecting to Kies
Same problem here, Connected first time to Kies but since updating Kies I have never been able to connect.
Uninstalled and Reinstalled various times, restarting computer but still inop.
kies has many problems in its own software... ur pc can see it very well... samsung released a "Piece of Cr*P" software to just show themselves... Kies isnt really useful for anything rather than updates and syncronizing...
I saw someone posted a quote from samsung about the kies problem, and the only answer was its kies thats messing, not the tablet
I had this problem and I fixed it by reinstalling kies and basically enabling WIFI synk from pc (Kies setup guide) and after that it works from the USB.
(sorry for typos)
I had a similar problem but I ended up downloading the latest version of keis first. I also checked to make sure my computer was up to date with the latest usb drivers. After an update the Samsung keis software recognized my tab and was up and running.
Sent from my GT-P7310 using Tapatalk 2
first you should have usb debugging off
second, I tried all sorts of solutions (like uninstall/ install back again for kies or drivers and so on). I think there is a problem with the drivers.
If you plug in your tab, go to device manager and look for unknown devices or so (entries with exclamation marks and so )
I got it installed as samsung composite usb but also got part of the drivers not being correctly installed ( PCI flash memory having exclamation mark)
the only solution I found was to factory reset the tab. I did this and the tab is now recognized by Kies via USB without doing any additional work to the drivers or kies installation
latest kies version as of the post date, Windows 7 professional x64.
I still don't know if it was some wrong setting for an app or the firmware itself had something messed.
by the way, the tab was only 2 weeks old and it didn't connect from the very first time although the tab was just out of the box with no root/CWM recovery. just everything stock with normal apps and it didn't connect.
it happen to my nexus, but when I change to other PC, it working fine.. my 8.93G connecting very good for this moment and hope it will till i sell it..

Odin and Samsung usb driver issues

So attempting to root I can not get my tmobile note 4 to be recognized by Odin when I enter downloading mode. I obviously tried installing samsung usb mobile driver, when I did a message window in Japanese with a red x appeared on my win 8.1 desktop. I tried different downloads of driver and even tried samsung site all give same error window. I then installed latest kies and it installed ok and recognized my note. I tried Odin and entered dl mode on note and still Odin doesn't recognize device. I uninstalled and reinstalled kies and driver but no luck. Is there a setting on my phone that's not allowing. I have usb Debug checked. When in dl mode it just says secure download enabled and then says entering udc. I am adb literate but new to odin. Any suggestions ...
Delete everything and start over. My laptop automatically downloads the drivers for me so not sure if your desktop will do the same.
If not, download drivers or just reinstall then and try it out and see if that works for you.
Well my fix was to go to a friend's house and use there pc. Tried everything and my win 8.1 did not like.
Removing or reinstalling Samsung drivers can be tricky. You did the right (easy) thing going to a different computer. Trying to use the same computer for an old and new Samsung device at the same time can easily cause your problem to happen. I found that you can't just switch between different versions of the drivers willy nilly. Perhaps the uninstaller routine doesn't work? Registry issue? Don't know.
If your win 8 pc can be rolled back to before you ever installed kies or a Samsung driver you might be able to get it to work using the correct (new) driver. That said, I'm still using the same driver I installed for my Note 2. Since it worked for the Note 4 and knowing what could happen, I left well enough alone!
Sent from my SM-N910T using XDA Free mobile app

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