[Q] Fuuuu... No USB notification/mount option when connecting to PC - Captivate Q&A, Help & Troubleshooting

Stock Captivate, Rooted with one-click.
Stock kernel, modem, ROM (2.1)
I no longer get the "USB connected" notification when I connect with USB cable. I get the sound, it acknowledges that it connected, but no USB notification =( It still charges though.
It worked yesterday, today it doesn't - nothing changed PC-wise.
HELP!!

DarkDvr said:
Stock Captivate, Rooted with one-click.
Stock kernel, modem, ROM (2.1)
I no longer get the "USB connected" notification when I connect with USB cable. I get the sound, it acknowledges that it connected, but no USB notification =(
It worked yesterday, today it doesn't - nothing changed PC-wise.
HELP!
Click to expand...
Click to collapse
Did debugging get unchecked?

zelendel said:
Did debugging get unchecked?
Click to expand...
Click to collapse
YES.. Figured it out just before reading your post.
Jesus, scared the **** outta me. Just got this captivate, didn't wanna kill it right away lol.
Thanks!!

DarkDvr said:
YES.. Figured it out just before reading your post.
Jesus, scared the **** outta me. Just got this captivate, didn't wanna kill it right away lol.
Thanks!!
Click to expand...
Click to collapse
No prob. Glad you got it figured out.
I deem this thread closed

Related

USB acting weird since the update.

When I connect my phone to the pc, I get no USB notification, and it doesn't charge while connected to the PC.
However, my tethering working which tells me that the USB cable is working....This happened after the CRC1 update. (I have wiped, but its still doing it)
Have you tried seeing if usb debugging is checked? Settings-->applications-->development. If all else fails try uninstalling and reinstalling the usb mass storage devicee.
What a horrible update.. in on thread to see if you find a fix for this
are you trying to use the android in usb mode? ive had a few times when my android isnt showing up so i go to the device manager and under usb i uninstalled the drivers for the mass stoage device, unplug my phone, replug it back in and let the computer install the drivers.
Just FYI, if your phone is rooted, you should NOT install OTA.... OTA's from T-Mo are disabled for a reason. You may have to go back down to RC29 if wipe, nandroid restore, or flashing don't work
Does anyone know how to block the ota thing fom continually popping up?
turboyo said:
Does anyone know how to block the ota thing fom continually popping up?
Click to expand...
Click to collapse
install the latest cyan which is based on the ota
No root :/ seriously scared to upgrade to this, peoples alarms not working, emails accounts deleted, phones not charging through computer, videos not being reconized it all sounds like a nightmare .. theres no way to permenantly say no to the update? how are some people runing1.0 firmware and not getting bugged
B-man007 said:
Just FYI, if your phone is rooted, you should NOT install OTA.... OTA's from T-Mo are disabled for a reason. You may have to go back down to RC29 if wipe, nandroid restore, or flashing don't work
Click to expand...
Click to collapse
Its not modded. I have an ADP. So I still recieve updates.
Have you tried seeing if usb debugging is checked? Settings-->applications-->development. If all else fails try uninstalling and reinstalling the usb mass storage devicee.
Click to expand...
Click to collapse
Yea, the weird part is that every now and then, I will get the my notification that its connected, and it will go away in 5-10 seconds...the debugging is checked. The notification is very random, however my phones tethering is still working great. Its very odd...I've tried 3 different USB cables and all 4 of my USB ports on my PC.
Wow...apparently it was a horrible coincidence, and I had 2 bad usb cables. I bought one home from my dads house, and it worked again....very strange.
Dredge said:
Its not modded. I have an ADP. So I still recieve updates.
Yea, the weird part is that every now and then, I will get the my notification that its connected, and it will go away in 5-10 seconds...the debugging is checked. The notification is very random, however my phones tethering is still working great. Its very odd...I've tried 3 different USB cables and all 4 of my USB ports on my PC.
Click to expand...
Click to collapse
It would be easier if you had that listed in your post
glad to see you got it to work.

[Q] Help!!! Hi guys, I've had a look around the net and asked on other forums

Hi guys, I've had a look around the net and asked on other forums, but can't seem to find the answer to my problems, so someone recommended here.
Apologies, if this has already been covered, but I did have a search and couldn't find what I was looking for.
I think I have two problems, don't know if they are related, but don't think so.
Problem 1:
Got the Galaxy S for my daughter for Christmas. She has never been able to log in to the android marketplace. She was using the her google log in which wasn't a gmail account. Today I signed her up a gmail account, and tried again and got the following error message:
You don't have a network connection.
This could be a temporary problem or your phone may not be provisioned for data services. Please try again when connected to a mobile network, or connect to a wi-fi network. If the problem continues, call customer care.
Click to expand...
Click to collapse
The phone is definitely connected the net by wi-fi, which I have proved to be working correctly.
Problem 2:
To try and solve problem 1, I thought I would see if the firmware was up-to-date, however, I can't get the phone to connect to Kies. I have tried on two different laptops, one running Vista and one Windows 7. It seems to be saying it's some kind of driver problem. I have clicked on install drivers on Kies, but it makes no difference.
I have made sure the phone is selected Kies. I have also tried selecting mass storage and connecting through My Computer, but still it doesn't recognise the phone.
I believe the phone's firmware is out of date, as it is 2.1 update 1 and I believe 2.2 is available.
Apologies for the long post, can anybody help me to get Kies and marketplace working?
I am not interested in jailbreaking the phone, as it's for my daughter.
The phone is a contract phone, in the UK with orange. I have made sure orange safe guard is not active.
Thanks in advance, if you need anymore infor, i will try and supply it.
Any idea's?
Bump.
Can anybody help or is the best option to try a factory restore / take it back to the shop?
Well there is alot of tread that explain how you connect to kies.
If you can use internet then it should work.
Have you try to power of the phone and wait 5 minutes and then power it on?
**DamianGTO Steam kernel. 350MB Ram. 500HZ. ext2/jfs . js3 base**
I have got the market place working by doing a factory restore, but for the life of me, I can't get the phoned connected to Kies to do a firmware update.
I have tried on 4 different laptops.
1. Windows 7 Home Premium 64 bit.
2. Windows 7 Home Basic.
3. Windows Vista.
4. Windows XP.
and I can't get it to connect on any of them.
I have tried un-installing and re-installing Kies. I have tried using different usb wires and ports. Phone charges by usb when plugged in.
I have tried connecting the phone in both Kies mode and Mass Storage mode.
The error I keep getting seems to be a driver error:
Device Driver software was not successfully installed.
Please consult your device manufacturer for assistance in getting this device installed.
Bluetooth peripheral device - Driver not found
Click to expand...
Click to collapse
Looks like I'll need to take the phone back or ring Samsung.
just try to reconnect it
astralmaze05 said:
just try to reconnect it
Click to expand...
Click to collapse
Never thought of that.
p-2-b-a-a said:
Never thought of that.
Click to expand...
Click to collapse
tell me if that trick works
Are you using a USB hub? If so don't . Plug it straight into the rear USB of your computer.
Do you have Bluetooth active? Turn it off.
Are you using any other Home than the one it came with (the screen you see when you first turn it on)? Go back to the stock TW Launcher
In the Kies Tools menu click on Install Driver and then try again after it's finished.
Finally if it is still not connecting leave it plugged in and go into device manager. If the drivers show up there they should be listed as Samsung i9000 if I remember then right click and un-install drivers then unplug phone and plug it back in after a few moments.
Also use the cabel that did come with.the phone.
**DamianGTO Steam kernel. 350MB Ram. 500HZ. ext2/jfs . js3 base**

[Q] My Phone Is Not Detected By Computer

ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables
Try a new usb cable.
-----
Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!
usb cable
i have also tried many new usb cables... sorry i forgot to mention that.
Can you try a different computer? Trying to identify if it's a computer problem or a phone problem.
i dotn really have the option of using another computer... i think it is the computer but i am not sure.
Plug another device into the computer. 1 that is known to work. If that does not work you will need to uninstall your usb drivers and reinstall them with no devices attached.
For more information google hardware manager usb.
If this doesn't solve your issue it would either b a virus or hardware failure. If your phone charges fine I seriously doubt it is your phone that is the problem.
I almost forgot. The android usb drivers have been updated since the last release of windows. I would look into this as well.
Sent from my HTC Magic using Tapatalk
Do you have Sync installed?
gutrenchladd said:
ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables
Click to expand...
Click to collapse
Make sure you have compatible and up-to-date USB Drivers. Another thing, make sure you have HTC Sync installed.
Check the permissions on the computer with USB Ports.
The phone might be bad. I had this problem and Sprint replaced the phone
Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App
argonzal said:
Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Please try the suggestions made earlier and either deny or confirm the facts.
- Posted via mobile
ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.
gutrenchladd said:
ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.
Click to expand...
Click to collapse
You need to go to the 'device tree' in device manager this is the default and only view on windows xp. You are looking for usb root port or .... well hold on ill find it. Im assuming vista here?
It doesn't say it in the article but from my experience sometimes it can be selective about which devices it will allow to connect.
Unplug your device now.
Removing the drivers and re-installing them erases all the current configurations. Yes your computer remembers everything you have ever plugged into those ports until this point ↓
http://support.microsoft.com/kb/817900
I hope you remember to google for the latest android usb driver before you plug it back in!
If you didn't just go through the steps again at the microsoft site. Reopen the new drivers From android project Then plug your device in. Keep me posted.
Oh and you cant 'Revert your phone to stock' unless you made a backup of the stock rom before you flashed it. Well you could also have another copy of the same phone lying around... And even then when they send the device to hardware quality labs they're forensic equipment will tell that the locks have been snapped. Your phone might come back with a bill.
↑ Things of this nature are usually against customer service policies but in today's economy nothing would surprise me.
I hope you're not panicking! If you couldn't tell I have run into this problem more than once over the years, so the odds that your phone is jacked up are slim to none £
- Posted via mobile
you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.
Lol. No comment ;D
- Posted via mobile
You can always try the android drivers in my post on how to install adb. Its in the hero dev section. I made that thread because some users were having trouble installing the htc drivers. As usual I'm mobile so I can't link you but you should find it no problem. Hope it helps good luck
Yea it's me again with the
" Modified Hero"
gutrenchladd said:
you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.
Click to expand...
Click to collapse
Yes you can revert your phone to stock, don't worry. Just download the RUU from Sprint or HTC's website and run it with your phone plugged in. If you ever can get it to recognize it anyway, lol.

Disable the connection to V

right now i'm on ICS 232 stock, and every time connect the usb, there's an automatic connection to Verizon through browser on PC
anyway to shut it off?
feyWANG said:
right now i'm on ICS 232 stock, and every time connect the usb, there's an automatic connection to Verizon through browser on PC
anyway to shut it off?
Click to expand...
Click to collapse
theres a vzw manager thing by the time and icons on your computer. Left click it an theres options. One is to do nothing when you plug your phone in
sbreen94 said:
theres a vzw manager thing by the time and icons on your computer. Left click it an theres options. One is to do nothing when you plug your phone in
Click to expand...
Click to collapse
found it. thx a lot,
feyWANG said:
found it. thx a lot,
Click to expand...
Click to collapse
quite welcome boss

HTC One Won't show up on computer

First off i want to say hi to everyone and thank everyone for even looking at this thread. I've found some great stuff on this web site but so far nothing has worked for me so i figured i would put up a thread and see what i get back . First off i have an HTC one m7 from sprint. What im trying to do is unlock bootloader root it and sim unlock it. But im am stuck on the first step of my plan. Connecting the HTC one to the computer lol. Htc one has android 4.4.2 running htc sense 5.5. When i plug it in to the computer sometimes i wont get nothing like no noise saying that its plugged in and trying to get drivers. Other times if im lucky i look on my computer and it shows up as a cd drive but when i click on it i get nothing it says insert disc. These is what i have tried so far: htc driver 4.01.001, htc_bmp usb driver x64 1.0.5375, about five usb cables even an actual htc one cable. tried to connect it with other computers, htc sync, different usb port. I think thats everything lol. Oh and also on my ubuntu laptop but it doesn't show up. At this point im pretty disappointing at the device and kinda want to break it lol. I tried using weaksauce to see if it would work for me and it doesn't just crashes. I've seen some great stuff on these forums and i was hoping i could get a hand. I'm on a windows 7 64bit computer.
Tyvm
djready said:
First off i want to say hi to everyone and thank everyone for even looking at this thread. I've found some great stuff on this web site but so far nothing has worked for me so i figured i would put up a thread and see what i get back . First off i have an HTC one m7 from sprint. What im trying to do is unlock bootloader root it and sim unlock it. But im am stuck on the first step of my plan. Connecting the HTC one to the computer lol. Htc one has android 4.4.2 running htc sense 5.5. When i plug it in to the computer sometimes i wont get nothing like no noise saying that its plugged in and trying to get drivers. Other times if im lucky i look on my computer and it shows up as a cd drive but when i click on it i get nothing it says insert disc. These is what i have tried so far: htc driver 4.01.001, htc_bmp usb driver x64 1.0.5375, about five usb cables even an actual htc one cable. tried to connect it with other computers, htc sync, different usb port. I think thats everything lol. Oh and also on my ubuntu laptop but it doesn't show up. At this point im pretty disappointing at the device and kinda want to break it lol. I tried using weaksauce to see if it would work for me and it doesn't just crashes. I've seen some great stuff on these forums and i was hoping i could get a hand. I'm on a windows 7 64bit computer.
Tyvm
Click to expand...
Click to collapse
... Connect you Phone with PC and go to Device Manager of your Windows and see if there is anything with the exclamation sign or question mark. and BTW do you get notification on your phone that it is connected to PC ...
Devilish_Angel said:
... Connect you Phone with PC and go to Device Manager of your Windows and see if there is anything with the exclamation sign or question mark. and BTW do you get notification on your phone that it is connected to PC ...
Click to expand...
Click to collapse
When i go to device manager nothing shows up with exclamation mark. Yeah it shows usb connected it charges the phone. Sometimes i also get a notification on the phone saying that if the htc sync manager doesn't show up to get it off the website which i have done before with no result.
This may sound crazy, but have you tried using a different USB cable? They tend to get damaged over time, especially at the ends.
Also, what does the windows Device Manager say you've plugged in?
sauprankul said:
This may sound crazy, but have you tried using a different USB cable? They tend to get damaged over time, especially at the ends.
Also, what does the windows Device Manager say you've plugged in?
Click to expand...
Click to collapse
I have used a few cables like maybe around 5 and a oem cable from htc. It doesn't display anything different when it pluged in like it doesn't even recognize it.
djready said:
I have used a few cables like maybe around 5 and a oem cable from htc. It doesn't display anything different when it pluged in like it doesn't even recognize it.
Click to expand...
Click to collapse
Uninstall everything HTC.
Reboot PC.
Install these drivers
Plug phone in and let the drivers install (drivers will install while booted to OS,recovery,and fastboot)
Still not recognized? (If you are using Windows 8.1 this will most likely not work, unless you hboot is 1.55 or 1.56)
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
After i installed the drivers when i go to device manager the phone is not listed on there. The only evidence that i have when i plug the phone is on the computer it shows up as a cd drive but it doesn't let me edit the driver for it.
djready said:
After i installed the drivers when i go to device manager the phone is not listed on there. The only evidence that i have when i plug the phone is on the computer it shows up as a cd drive but it doesn't let me edit the driver for it.
Click to expand...
Click to collapse
Did you install both drivers?
HTCDriver_4.2.0.001 and the BMP driver that matches your PC's OS?
BD619 said:
Did you install both drivers?
HTCDriver_4.2.0.001 and the BMP driver that matches your PC's OS?
Click to expand...
Click to collapse
Sadly yes i have installed them uninstalled them restarted computer and done it again with no luck.
djready said:
Sadly yes i have installed them uninstalled them restarted computer and done it again with no luck.
Click to expand...
Click to collapse
Check PM
BD, you're always serving up the best. Great asset to this community.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
How to move app to sd on core I8262 monster built 3?
Sent from my GT-I8262 using xda app-developers app
HTC One M7 same problem!
I was following along until the moderator sent the other guy a PM and the forum kinda died! What was the outcome of this! Was there a solution? I'm in the same exact boat. Thank you for all the great information! :good:
pwncbubr said:
I was following along until the moderator sent the other guy a PM and the forum kinda died! What was the outcome of this! Was there a solution? I'm in the same exact boat. Thank you for all the great information! :good:
Click to expand...
Click to collapse
Nope nothing happened he tried everything that i had tried and i got nothing. I still have the phone but i cant do anything with it because it doesn't connect to the computer.
djready said:
Nope nothing happened he tried everything that i had tried and i got nothing. I still have the phone but i cant do anything with it because it doesn't connect to the computer.
Click to expand...
Click to collapse
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Let me know how that goes for you i still have that phone its in great condition but i dont want to get rid of it.
djready said:
Let me know how that goes for you i still have that phone its in great condition but i dont want to get rid of it.
Click to expand...
Click to collapse
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Go into settings>Developer options> turn on d options and also turn on USB debugging. That will let you access your phone from the computer.:laugh:
Tried that too...
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Just figured I'd chime in for anyone like me who also runs into this thread(I realize it's a few months old now)...
Was having the same exact issue with my HTC One m7...Plugged the phone in tons of times over the year I had it, never once had a issue...all of a sudden one day I get this USB not recognized(if Im lucky usually nothing happens)...So I plug in my other M7 ..it shows up instantly...tried everything as well....Finally got a brand new port put in.....STILL nothing....talk about frustrating...this was a month ago...
Just got a Max m7. ...nothing same USB not recognized...same phone charges fine but nothing registers on the phone as being plugged in. I gotta wonder if this is a 4.4.2 issue?? Any ideas anyone , any solutions (btw all of these previously mentioned phones are bone stock, never rooted, unlocked, or anything...I tried hard reset on both, cleaned the ports , installed brand new port on one, still nothing. Something ain't right here.
bevoosted said:
Just figured I'd chime in for anyone like me who also runs into this thread(I realize it's a few months old now)...
Was having the same exact issue with my HTC One m7...Plugged the phone in tons of times over the year I had it, never once had a issue...all of a sudden one day I get this USB not recognized(if Im lucky usually nothing happens)...So I plug in my other M7 ..it shows up instantly...tried everything as well....Finally got a brand new port put in.....STILL nothing....talk about frustrating...this was a month ago...
Just got a Max m7. ...nothing same USB not recognized...same phone charges fine but nothing registers on the phone as being plugged in. I gotta wonder if this is a 4.4.2 issue?? Any ideas anyone , any solutions (btw all of these previously mentioned phones are bone stock, never rooted, unlocked, or anything...I tried hard reset on both, cleaned the ports , installed brand new port on one, still nothing. Something ain't right here.
Click to expand...
Click to collapse
Did you try using another USB cable?
Absolutely...
StormyNight said:
Did you try using another USB cable?
Click to expand...
Click to collapse
Yes, definitely... I have around 15 usb cables, half oem Samsung, the other half oem HTC, and a Blackberry cable...I have been flashing phones to Boost Mobile for the past five years (which is why I keep so many cables) because often for some odd reason cables , for no apparent reason, will work fine on one phone & not the other. Also, that's why I'm confident in saying that based off my experience with so many HTC devices, and never having this issue with any other device except for the HTC One..
That it appears to me to be a issue with Sense 5.5 - 6 4.4.2 HTC android versions. I never had this problem till I started seeing phones doing it that all had that in common(including one of my own m7's that I got when it first came out, hooked it up to a pc countless times(managing the memory ) over the first year I had it...Never had a issue connecting to the pc.Once it was updated to Sense 6 the problem started. Now I'm not saying it happens w/ every device , my other M7 is running 6 and connects just fine...but the other day I got a m7 Max, doing the samething, and running 6...
Of course , I guess it could just be some coincidence... but my educated guess is that it's some error in the Sense 6 that can occur randomly.

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