[Q] Should I return this phone? - Captivate Q&A, Help & Troubleshooting

I have a Samsung Captivate, its my first smartphone but its a GREAT phone! but i think the one i have is defective. Here is whats wrong:
It doesnt find my location AT ALL. I tried (think) everything out there:
the lbstestmode method,
the samsung gps fix app,
update for 2.1,
updated to 2.2,
and finally the method involving the back cover.
All with the same result.
The next thing is it randomly turns off after a full charge or on standby overnight.
The speaker is not strong.
This is not important but the text plus app doesnt connect through wi-fi.
Are these things fixable? If not should I return this one for a brand new one?
Thanks everyone!

AmznAzn said:
I have a Samsung Captivate, its my first smartphone but its a GREAT phone! but i think the one i have is defective. Here is whats wrong:
It doesnt find my location AT ALL. I tried (think) everything out there:
the lbstestmode method,
the samsung gps fix app,
update for 2.1,
updated to 2.2,
and finally the method involving the back cover.
All with the same result.
The next thing is it randomly turns off after a full charge or on standby overnight.
The speaker is not strong.
This is not important but the text plus app doesnt connect through wi-fi.
Are these things fixable? If not should I return this one for a brand new one?
Thanks everyone!
Click to expand...
Click to collapse
Shutdown issue alone you should return the device and get a replacement one (or get another device if you desire). AT&T will replace your device free of charge.
Regarding the speaker, it's very strong for me. It might be the roms that you use.
I don't use text plus app but maybe try a different wifi connection?

Agreed. take it back. the poor GPS happens on some of the Phones but not all. the other problems are all not common and so it needs to be taken care of.

AmznAzn said:
I have a Samsung Captivate, its my first smartphone but its a GREAT phone! but i think the one i have is defective. Here is whats wrong:
It doesnt find my location AT ALL. I tried (think) everything out there:
the lbstestmode method,
the samsung gps fix app,
update for 2.1,
updated to 2.2,
and finally the method involving the back cover.
All with the same result.
The next thing is it randomly turns off after a full charge or on standby overnight.
The speaker is not strong.
This is not important but the text plus app doesnt connect through wi-fi.
Are these things fixable? If not should I return this one for a brand new one?
Thanks everyone!
Click to expand...
Click to collapse
When you updated to 2.2 was it just JI6? Did you go to a Rom that has any overclock to it? There are fixes now for the GPS by running different Rom's. Each work with different results from phone to phone. I have had really good results with I9000 Rom's. The speaker is quite, not much to really do about it. I don't know what text plus is. Are there other alternatives to that app?

Related

Camera.exe keeps disappearing

Can anyone tell me what's going on with my XDA2i pls. It's been very stable for the past 6 months which is the last time I Sprite backuped. But last week the camera disappeared and Windows media player appeared on the camera button. So I thought I would re-install the ROM then restore from the June Sprite backup - remember I have been using the camera which must have been on that backup.
After the ROM install, the camera is there and working, but if I try to then do a restore from the Sprite backup, the camera is removed.
Thanks
Mike
search it at here, im sure you'll find any camera software to install....
if you need something great camera application, try CoolCamera at www.ateksoft.com
you can do it! Mike!
thanks
Thanks Clustered .... I will definitely try that camera app, - does it improve the quality of the images (I find them much worse than the supposedly poorer camera in my old XDA 2)
I have since discovered that the camera app is not being removed (there are still 4 camera related files in the Windows directory), but all reference to these are being removed somehow, so that the camera program is not visible in the 'Programs' section, nor is it associated with the camera button on soft boot.
I have temporarily got round the problem by placing the camera.exe icon in the SPB Today function, so at least I can get it started with the stylus
Any clues .... should I be looking at some registry entries.
By the way .... ironically I would like to reprogram the default for the camera button to scroll-down which I use in microsoft reader. Do you know how I could do this (tried Vito button mapper yonks ago but it seemed to cause quite a few problems)
Thanks
Mike
I had this, do you find the battery is discharging at a quicker rate??
The history with mine was it lost the cam function swapping to WMP on the button. Only way to cure it was to hard reset.... of course it would go and do the cam fail just when i had got everything set up and running nice for a few months. I found as it went further down the line that using the back up i had would instigate the cam error quicker than if i didnt.
It started to do it more and more. So i sent it back, they said all fixed. of course it wasnt 'cos the internal battery had discharged thus doing a hard reset clearing the error
Finaly on the 3rd return they did a board swap... which meant i had to get tomtom to re do the activation codes for me.
Load of hastle but it hasnt been a problem in 3 months now.
Aaargh ! yes that's exactly what's happening - battery running down quickly, so I just ordered a coupla new ones (fortunately didn't pay the O2 price of £39 and have ordered from Hong Kong at about a fiver).
Sounds like it isn't worth me returning it to O2, as a board swap would cost a lot - it's 13 months old now
Interestingly though ..... a hard reset puts it right, but as soon as I restore data and programs from a Sprite backup, the problem is back. And yet the Sprite backup was done back in June when I definitely wasn't having this problem. And an earlier backup does not cause it. Does it seem possible that one of the applications we are using has a time -related problem? Only thing I can think of recently was the British summer time auto correction.
Thanks
Mike
dont worry bout it being 13months old they got 2 yr warranty!!!! get it down to them now. you will get it sent off, if they dont replace the board, call the number for the repair company as soon as you get it back, tell them its doing the same (as you can tell from my post before the prob clears n they just turn it round) they send you a package and you send it off as a bouncer, give then a fault report, they will swap the board.
make a note of all yer device info, imea, mac address etc. to confirm the board has been replaced.
i put a pen mark on the warranty void sticker under the battery covering the screw to see if they went inside.... they didnt the first times it went back.
if you have tomtom you will need to scan n send them a copy of the board change document to get your codes reset, also send them the device code tomtom gives you when you try to run it. they require that. it took them about 5 days to sort out at tomtom
You know what gets me about this place is i could have just said send it back but i prefer to give folks as much explination... like i would in return.... unlike i have had on posts ive made where folks have said post it in the right section etc.... not telling me where or assuming you understand all about reg editors or rom changes..... following link from page to page is so frustrating... sorry rant over now
hope you get it sorted soon.,... wish i could get my Q's answered.
Thanks mate .... I'll do all that. Fortunately I can afford the time, as I've got a couple of working XDAII that two of our guys ditched in favour of execs, so I'll just set one of those up until they sort the XDAIIi
Thanks
Again
Mike
Me too
Hi Guys
You have described exactly what happened to me. I use a Motorola BT head set (820 I think) and the tom tom navigator 3 with BT satelite reciever.
I gave up in the end. It seemed to be due to the BT stack or somthing to do with the Tom Tom BT drivers. I have 2 xdaIIi's and I now use one as a gps only (does not even have a sim card) and the other one as a phone (with the Motorola head set) I dont have any problems.
If I try to use two BT items together..... with in about one week the moment i loose the camera and the battery lasts about 6 hours from full.
If I remember correctly the head set would stop working or lock up the phone, you then have to do a soft reset then the camera goes etc etc.
I can tell you I am absolutley fed up with BT I am yet to come across a BT anything that works first time every time. Even if it does work today, tomorrow who knows if it will work. The reason i am looking athe postings is because my new £400 Garmin Nuvi 660 wont connect to the XDA!!**!^%$!£"
Any way best ot luck, you are going to need it.
Hmmmmm .... don't think it's bluetooth, as I don't ever have it switched on - I prefer to use the bog standard handsfree speaker kit and don't use GPS/TomTom.
Plenty of things lock up the phone though :-(
I've gone back to my XDA II and ya know what .... I prefer it. The quality of colour saturation on the screen is much better - OK it's not quite as bright as the XDA IIi but the latter is not really any good itrself on a bright day.
.... and the camera in the II is just a gem - OK only 640k but the way it renders the image is just like silk compared to the naff camera in the IIi
... and I'm not really gonna miss the wifi, and I never really bothered using IE in landscape.
So I think I'll stick with the old II and see what you guys think of the Orbit (?) when it comes along
Mike
Well.... great service (eventually) from O2. They sent me a replacement without even waiting for the faulty XDA2i. Bad news is they sent an XDA2s ....but they then sent an XDA2i the next day. It's not brand new but presumably it's been 'reconditioned'.
Charged it up, did a hard reset - camera was there OK. Did a Sprite restore from a known good time (last June). But camera had disappeared again
I guess it's remotely possible that they have sent me the one that Richard (?)returned but I think he said they'd definitely done a board swap on his.
Despite the good advice on here, I'm still inclined to thhink this may be a software conflict problem rather than a hardware issue. And somehow it seems to be connected with time. I had not installed anything new when I suddenly lost the camera about 3 weeks ago. I'm restoring from a Sprite backup that definitely was not displaying any problems when I made it.
Regards
Mike
my cam issue would come back if i used a restore from a good point too. But that was on the old board. Ive just done a full clean install of everything and its seems to be ok. I did wonder is some gimp out there had writen some kind of virus that i had got somehow.
It might be the startup programs/services...
Try checking the Camera_Detect.lnk if it's functioning normally...
Although I'm really not sure if it is the cause but I have a similar problem but not with the camera...
Rather, it's the rotatescreen icon...
I hard reset and the icon is there but when I have installed programs it disappears once I soft reset... not sure which of the programs installed overrides the icon startup...
But I think it's during the startup that somehow make these services (camera, screen rotate, etc.) fail to run because some of the programs might be clashing with them on startups/bootups/soft reset...
I think you might be correct, as the replacemnt XDA2i that O2 sent displayed exactly the same problem when I put all my stuff back on it, but after another hard reset I put just a limited range of utilities back on, and so far in a week or so, it has been faultless
Mike

Tilt won't stay powered off

First off, I just want to say thanks for anyone who might be able to be of some assistance. I've tried searching google and the forums but haven't had any luck. If I've missed something, please feel free to hit me upside the head with the spoon.
I've recently been having problems with my Tilt regarding charging/battery issues. http://forum.xda-developers.com/showpost.php?p=2220715&postcount=37
Here's a quick rundown of my history...
- Can use Active Sync just fine
- When trying to charge, it says charging but won't charge
- No visible damage to the mini usb plug (at least to me)
- Had accident where the usb cable was pulled out from Tilt
Now...
I recently bought a charger that will just charge the battery separately from the phone until I can get it repaired. It's working fine so far except one issue. Whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself. The power button doesn't seem to be sticking or anything but I guess anything is possible. If anyone has any ideas I would appreciate it very much!!!
(I'm currently running the stock AT&T Rom without any programs installed. Also, I've never had any other Rom flashed on it.)
dieneverknowing said:
First off, I just want to say thanks for anyone who might be able to be of some assistance. I've tried searching google and the forums but haven't had any luck. If I've missed something, please feel free to hit me upside the head with the spoon.
I've recently been having problems with my Tilt regarding charging/battery issues. http://forum.xda-developers.com/showpost.php?p=2220715&postcount=37
Here's a quick rundown of my history...
- Can use Active Sync just fine
- When trying to charge, it says charging but won't charge
- No visible damage to the mini usb plug (at least to me)
- Had accident where the usb cable was pulled out from Tilt
Now...
I recently bought a charger that will just charge the battery separately from the phone until I can get it repaired. It's working fine so far except one issue. Whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself. The power button doesn't seem to be sticking or anything but I guess anything is possible. If anyone has any ideas I would appreciate it very much!!!
(I'm currently running the stock AT&T Rom without any programs installed. Also, I've never had any other Rom flashed on it.)
Click to expand...
Click to collapse
There is an option somewhere in power settings that enables/disables the Tilt from charging when connected to a PC. This may be the cause of the first issue.
However, the fact that it won't stay powered off...I have never heard of that before it sounds like a hardware issue. If your Tilt is still covered under warranty I would get it replaced.
bengalih said:
There is an option somewhere in power settings that enables/disables the Tilt from charging when connected to a PC. This may be the cause of the first issue.
However, the fact that it won't stay powered off...I have never heard of that before it sounds like a hardware issue. If your Tilt is still covered under warranty I would get it replaced.
Click to expand...
Click to collapse
Thanks for the reply! I tried adjusting that setting along with any other settings I could find regarding power but all without any luck.
I'm pretty sure it's a hardware issue as well, but I guess what I'm really wondering is if any one can make a semi-educated guess as to whether this could be involved with my mini usb plug issue or if the motherboard is just screwed
I'd love to send it in for a replacement but of course my warranty expired 5 days before the problems started
dieneverknowing said:
Thanks for the reply! I tried adjusting that setting along with any other settings I could find regarding power but all without any luck.
I'm pretty sure it's a hardware issue as well, but I guess what I'm really wondering is if any one can make a semi-educated guess as to whether this could be involved with my mini usb plug issue or if the motherboard is just screwed
I'd love to send it in for a replacement but of course my warranty expired 5 days before the problems started
Click to expand...
Click to collapse
I'm not a hardware guru with HTC, although I have alot of experience troubleshooting PCs and Servers. I would say that it is unlikely that the USB port is what is causing the device to keep turning on.
In any event, are you qualified or ready to try an replace either one yourself (usb port or motherboard)?
There are 3rd party services that will fix the device...but they aren't cheap...it can cost $1-200 bucks or maybe more.
Are you running the Stock ROM/Radio/SPL? Or did you flash anything new?
You may want to revert everything back to defaults and see if the problem persists.
bengalih said:
I'm not a hardware guru with HTC, although I have alot of experience troubleshooting PCs and Servers. I would say that it is unlikely that the USB port is what is causing the device to keep turning on.
In any event, are you qualified or ready to try an replace either one yourself (usb port or motherboard)?
There are 3rd party services that will fix the device...but they aren't cheap...it can cost $1-200 bucks or maybe more.
Click to expand...
Click to collapse
I'm handy with computer hardware and everything but not really with small electronics. I was willing to send it to a repair shop to have the usb plug replaced in hopes of fixing my charging problems but now I'm not sure if it'll be worth it if there's a bigger/more expensive problem.
bengalih said:
Are you running the Stock ROM/Radio/SPL? Or did you flash anything new?
You may want to revert everything back to defaults and see if the problem persists.
Click to expand...
Click to collapse
I'm currently and always have been on the Stock Rom. I bought the phone as a refurb so who knows if someone here had it before me and flashed a bunch of roms . But since I've had it I've kept it running the stock AT&T rom. I also did a hard reset after I noticed the problem but it help anything.
dieneverknowing said:
I'm handy with computer hardware and everything but not really with small electronics. I was willing to send it to a repair shop to have the usb plug replaced in hopes of fixing my charging problems but now I'm not sure if it'll be worth it if there's a bigger/more expensive problem.
I'm currently and always have been on the Stock Rom. I bought the phone as a refurb so who knows if someone here had it before me and flashed a bunch of roms . But since I've had it I've kept it running the stock AT&T rom. I also did a hard reset after I noticed the problem but it help anything.
Click to expand...
Click to collapse
Hmm..yeah...refurb doesn't sit well with me.
At least the problem isn't a crippling one...since you can charge it with a stand-alone charger. As far as not staying off....that's kind of annoying, but I don't generally turn my Tilt completely off. You can always just put all the power saving stuff on to cut down on battery.
So, it seems like something you may have to live with, or pay for repairs. Hopefully someone can offer a better miracle cure than those suggestions...
bengalih said:
Hmm..yeah...refurb doesn't sit well with me.
At least the problem isn't a crippling one...since you can charge it with a stand-alone charger. As far as not staying off....that's kind of annoying, but I don't generally turn my Tilt completely off. You can always just put all the power saving stuff on to cut down on battery.
So, it seems like something you may have to live with, or pay for repairs. Hopefully someone can offer a better miracle cure than those suggestions...
Click to expand...
Click to collapse
I was a little weary of buying a refurb at first, but it was actually in great condition and worked just fine until when I accidentally kicked the cable out of it. But thanks for the suggestions. And you're right, it's still very usable, just a bit more of a hassle right now. Hopefully someone out there has something for me.
Exact same problem as dieneverknowing. I am going to try some new batteries and see what happens.
- When trying to charge, it says charging but does not charge
- bought a charger that will just charge the battery separately - working fine so far except one issue.
- whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself.
im having the same issue on my old tilt. i took it apart. and still no luck . no visible damage, gonna clean everything and put it back together.
was this problem ever solved. sorry for bumping an old thread. But this is my same issue.
Hey don't worry about bumping an old thread. I meant to do the same when I got my phone fixed.
Turns out it was the sync connector that had damage. I sent it to PPC Techs for this service and it made it like new. I never tried to take it apart, but I could only assume that at some point in time, one of the pins in the connector became separated from the motherboard.
thats what it looks like to me. i have it narrowed down to the board with the usb connector. but not sure yet. How much was that service. i would replace it my self if i can find that part at frys today.
Service was $80, and then you had to pay shipping both ways. I had looked into replacing it myself, but my small electronic skills aren't good enough for me to risk it on a pricy phone. I remember seeing the connector part somewhere online for $40 I believe, but I can't remember where though.
But PPC Techs had it repaired in less then 24 hrs after receiving it. And they did a great job. It feels more solid then when I had originally bought the phone.

[Q] Strange Ringtone And General Phone Issue

Ok, first off I just want to say I have searched around the forums for a similar problem in hopes for a solution and to avoid reposting a question.
For information about my phone, see below the problem description.
Here is the problem:
This just started today, the phone will not play any ringtone or notification sound. I can confirm the speaker itself still works by playing music or choosing ringtones. Alarms do still work, just not call tones or notification tones(even using default ones).
Now that is only part of the problem, along with that, is the fact that when a text message is received, I can view it and dismiss it (Using Handcent as Default). But 30 seconds to a minute after getting the message, or usually while replying to it, the screen will go black and the capacitive buttons stay lit up. No button presses are registered and the only way to gain access into the phone is by removing the battery and putting it back in.
I am also not getting every message sent to me, some will come through while others don't.
Another unrelated issue:
If I wait an extended time between listening to music, usually 20+ hours, for the first minute or so I hear a little bit of static and then it clears up and doesn't happen until the next day.
Info about the phone:
I bought the phone new on eBay at the end of September, the 28th.
The only modification done to it is doing the latest VooDoo lagfix from the link below(I did this within two weeks of having the phone, and it worked fine):
http://forum.xda-developers.com/showthread.php?t=784170
Aside from that, the phone is completely stock running the latest OTA update.
I am using a GoPhone SIM card that has never given me any issues before.
Kernel Version: 2.6.29 voodoo_lagfix_3.0_v1.10
Firmware: 2.1-update1
Build: ECLAIR.UCJH7
Baseband: I897UCJH7
My Background
This is only my second Android phone, coming from the myTouch 3g. I have had the same SIM card for years. Now I have the Captivate, and this is the first time it has given me this kind of problem. I have experience flashing ROM's and all that, I just wanted to wait for an official update for the Captivate to see if GPS gets improved.
I hope I have provided enough information to diagnose the problem, let me know if there is anything else you need to know and thanks for your time.
Side note if this can't be resolved with you guys:
Would I be able to call up Samsung and get a replacement from them?
codyrt said:
[*]I bought the phone new on eBay at the end of September, the 28th.
Side note if this can't be resolved with you guys:
Would I be able to call up Samsung and get a replacement from them?
Click to expand...
Click to collapse
Probably why it was sold on Ebay in the first place. Just a shot in the dark, maybe the speaker connection is loose? There are a few threads about taking the phone apart if you are so inclined.
Can't see how it would be a warranty, you bought it through a third party. Could always try.
Swyping...please read slowly!
cappysw10 said:
Just a shot in the dark, maybe the speaker connection is loose?
Can't see how it would be a warranty, you bought it through a third party. Could always try.
Click to expand...
Click to collapse
I did think something like that at first, but every other sound works fine and when it is supposed to(startup sounds, games, etc.). And I would think if it's a loose connection that shaking the phone or moving it around would make sound cut out, but it doesn't.
I figured the manufacturer warranty wouldn't apply, but I have gotten warranty replacements in the past on other electronics from eBay. So maybe a little fibbing will be in order to receive another unit.
I'm thinking it is something software, I have no clue what, I haven't made any major software additions or changes since yesterday. But if all else fails I will try changing to a different ROM and if that fails, get a replacement from Samsung.
I would try flashing again.....and running that kernel....kinda makes your phone far from stock...
For some reason the issue has stopped. I only did a few things, I powered off the phone, turned it on with the 3-button combo, and then restarted the phone from that menu. After the restart, I reassigned the notification tones and ringtones to what they were(my personal choices, not system sounds) and it seems to work.
I will probably wait a few days to see if it occurs again, and if it does, I will move on to a ROM from the Dev section because I am convinced its just some apps conflicting with each other.
newter55 said:
and running that kernel....kinda makes your phone far from stock...
Click to expand...
Click to collapse
I figured that was a minor modification, so i just counted it as stock, but I see what you're saying.

Captivate Replacment Question

I just had my captivate replaced due to the shutoff issue. The new phone does not have the standard sticker under the battery but rather a generic white sticker with little info.
This is straight frm the ATT store and does include the IMEI however it does not show the hardware version. I remember reading a few times there was something with the newer models in regards to flashing. Can any link me to the right post or give me an idea if there is anythign i neeed to be worried about.
Thanks
Check to see if you can do the three button method to get into recovery mode and also check that you can get into download mode using 2-button + usb cable. If you can do that you are in good shape to the best of my knowledge. I got two replacements (same time, one mine & one wife's) and did this check and everything has been going great. We have had zero shutdowns and great GPS with stock or most of the many ROMS I have ran since the "new' phones arrived.
Yea tried those first thing. Hope this phone works out the shutdown thing was evil.

[Q] Wifi not turning on

I bought a galaxy note n7000 from a friend. It has android 4.1.2 installed. build number is n7000XXLSA.
the problem is wi fi doest turn on.I mean whenever i want to switch it on it seems its trying to get on but fails. The green light never shines on it.
The problem i cant understand lies with hardware or software.
Sometimes the wifi gets connected and then it works like a charm. But most of the times no matter how hard i try it never gets turned on. Ive tried factory reset, restart, removing batter and memory card nothing seems to work. I tried wifi fixer app but nothing happened.
I am not very technically aware of rooting, and how to modify it. But i think from what ive learnt is it is caused by updating from ICS to jelly bean 4.1.2
I dont know whether my phone is locked or unlocked, rooted or un rooted cause im totally new with phone.
Please someone guide me how can i rectify this problem, I dont mind taking risk with my phone but wanna know what all should i do to solve wifi issues.
Plus i also would like to update to 4.2.2 kindly let me know step by step starting from basics how should i go about it.
regards
Go to settings and wi-fi and there when you turn on the wi-fi it should show the your network which is remembered and show read something as authenticating obtaining ip addreas and such.. Just select your netwirk once and click on forget and then try to connect again putting in your network key.. To check if you are rooted or not: you must have an app which saya superuser or su.. You can also download root checker app from market to see if you are rooted or not..
Sent from my GT-N7000 using xda app-developers app
I upgraded my android to paranoid android 4.2.2 but the problem is wifi button doesnt turn on. whenever i try to tap it on it slips to off mode.
kindly suggest any remedies
Regards
Wifi never shines green
nashbloom said:
I upgraded my android to paranoid android 4.2.2 but the problem is wifi button doesnt turn on. whenever i try to tap it on it slips to off mode.
kindly suggest any remedies
Regards
Click to expand...
Click to collapse
have xactly same problem...upgraded to jellybean but atill prob is same .plz help
I suggest you move on to stunner rom instead. It has all the features of the Rom you are currently using. Stunner is, if I've got it right, built from parts of PA.
Sent by Tapatalk from my Samsung Galaxy Note.
Solution found
sorry for the long post but this will work
After three months of dealing with the same problem on my GT N7000 as nashbloom i have found a fix to this wi fi problem.
And I mean WIFI problem. this is not a matter of obtaining a connection, this is a problem where the wifi wont switch on at all.
It trys, to switch on (sort of transition phase) than freezes or fails and turns off again.
Just as I was preparing to back up my phone and take it in to samsung the next day I found a post on a you tube clip saying to clean corrosion built up on wi fi antenna.
Desperate, I tried it,
1. remove 9 screws (dont worry they are all the same size) on back and remove cover
2. with a cotton tip/bud wipe corrosion in top left hand corner (looking at the back of the phone)
3. not knowing what a wifi antenna looks like and having seen no corrosion i wiped everything including the cover.
4. i removed a few connectors and put them back in place.
5. put everything back in place and problem was instantly fixed
I did this two days ago but have had one time where the same problem reoccured, otherwise, perfect.
P.S. This is proof that this is a hardware problem not a software one, but i kind of knew that when i changed every wifi setting on the phone several times
will try these today
I will try these today as soon i get home.. i been looking around for a fix.. I hope these will resolve it
atchya said:
sorry for the long post but this will work
After three months of dealing with the same problem on my GT N7000 as nashbloom i have found a fix to this wi fi problem.
And I mean WIFI problem. this is not a matter of obtaining a connection, this is a problem where the wifi wont switch on at all.
It trys, to switch on (sort of transition phase) than freezes or fails and turns off again.
Just as I was preparing to back up my phone and take it in to samsung the next day I found a post on a you tube clip saying to clean corrosion built up on wi fi antenna.
Desperate, I tried it,
1. remove 9 screws (dont worry they are all the same size) on back and remove cover
2. with a cotton tip/bud wipe corrosion in top left hand corner (looking at the back of the phone)
3. not knowing what a wifi antenna looks like and having seen no corrosion i wiped everything including the cover.
4. i removed a few connectors and put them back in place.
5. put everything back in place and problem was instantly fixed
I did this two days ago but have had one time where the same problem reoccured, otherwise, perfect.
P.S. This is proof that this is a hardware problem not a software one, but i kind of knew that when i changed every wifi setting on the phone several times
Click to expand...
Click to collapse
Wifi Goes Off suddenly trying to reconnect
plutarco said:
I will try these today as soon i get home.. i been looking around for a fix.. I hope these will resolve it
Click to expand...
Click to collapse
Two months now with this silly wifi issue. Did this trick help with your phone?
I did everything possible trying to solve this problem but to no avail.
Wiped anything that could be wiped on the inside, replaced the USB port board, but wifi is relentlessly disconnecting at random times.
Any idea?
WIFI
juliobahar said:
Two months now with this silly wifi issue. Did this trick help with your phone?
I did everything possible trying to solve this problem but to no avail.
Wiped anything that could be wiped on the inside, replaced the USB port board, but wifi is relentlessly disconnecting at random times.
Any idea?
Click to expand...
Click to collapse
I found something weird.. when the phone is without the back cover wifi works perfect. when I put it back the wifi goes off. ???? I really do not know was wrong with the phone.. (i do not use it anymore).. the only guess is that the back cover pressure something to the board and disconnect the wifi.. I really do not have a explanation.. take care..
plutarco said:
I found something weird.. when the phone is without the back cover wifi works perfect. when I put it back the wifi goes off. ???? I really do not know was wrong with the phone.. (i do not use it anymore).. the only guess is that the back cover pressure something to the board and disconnect the wifi.. I really do not have a explanation.. take care..
Click to expand...
Click to collapse
I hope what you say is true. I can live without a back cover..
Sent from my GT-N7000 using XDA Premium 4 mobile app
Thank you
atchya said:
sorry for the long post but this will work
After three months of dealing with the same problem on my GT N7000 as nashbloom i have found a fix to this wi fi problem.
And I mean WIFI problem. this is not a matter of obtaining a connection, this is a problem where the wifi wont switch on at all.
It trys, to switch on (sort of transition phase) than freezes or fails and turns off again.
Just as I was preparing to back up my phone and take it in to samsung the next day I found a post on a you tube clip saying to clean corrosion built up on wi fi antenna.
Desperate, I tried it,
1. remove 9 screws (dont worry they are all the same size) on back and remove cover
2. with a cotton tip/bud wipe corrosion in top left hand corner (looking at the back of the phone)
3. not knowing what a wifi antenna looks like and having seen no corrosion i wiped everything including the cover.
4. i removed a few connectors and put them back in place.
5. put everything back in place and problem was instantly fixed
I did this two days ago but have had one time where the same problem reoccured, otherwise, perfect.
P.S. This is proof that this is a hardware problem not a software one, but i kind of knew that when i changed every wifi setting on the phone several times
Click to expand...
Click to collapse
Like everyone here, I was having the problem with the greyed out WiFi and also got some practice with flashing firmwares and doing factory resets, backups and restores, all in vane.
I found this post and decided to give it a try, also checking a YouTube video about how to open the GT-N7000
My phone did not have any corrosion, but after reconnecting, i.e. taking out and plugging in again, all connectors to the main board, the WiFi came back to life. That was two days ago. I cannot say it works like a charm, after a couple of hiccups, I just don't trust this phone anymore and I think I had the greyed icon once yesterday when I tried to switch off and on the WiFi.
This experience led me to believe that there is something with the connectors that got loose after my phone has fallen off my pocket a couple of times. If you wear pants that were not designed to carry phablets, this might happen to you as well.
Anyway, a big THANK YOU to atchya for the idea of opening the phone.
Cheers,
[Possible solution]Follow the link how to clean up the connectors
Yeah above solution works. This Is the only way I got my wi-fi to work. Tried re-flashing Rom (downgraded and upgraded) even re-flashed Radio. Finally cleaned up , unconnected and reconnected cables, so far works fine (no greying out of menus etc.) . Will keep you posed
edit: Open the photos in different tabs to see the antenna connectors, they are tagged you will know exactly what to clean

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