Database Develop

Error: Problem with bluetooth hardware

I'm trying to connect my phone (ATT HTC Tilt) with a stereo bluetooth headset or trying to send files and everytime I scan for new devices it gives me an error stating "PROBLEM WITH BLUETOOTH HARDWARE"
Additionally, the "Turn on Bluetooth" option always turns off automatically....
What is going on? Can anyone help?

Please...
Anyone who experienced this or can give me a hand? Thanks!!

I had this same problem all of a a sudden on my Kaiser. But after doing a hard reset this got resolved.
And now i just flashed Dutty's 6.1 ROM. Its amazing update..
Cheers

Thanks Arun...
Tried the hard reset NO LUCK! Problem persists, and bluetooth keeps turning off. I go back to the wireless manager and check both boxes and they come back off in 30 seconds!!
When searching for devices it says (ERROR: PROBLEM WITH BLUETOOTH HARDWARE)
Not able to beam or receive files at all.
Any help? Thanks so much!!

Same Problem
Running into same problem here. I haven't even updated the ROM from stock yet, although I have done the JumpSPL step (cuz I received the white screen). My Radio is 1.27.14.09.
Any help is appreciated.

I would think that if you have done a hard reset and you don't install anything and you still have a problem then you **** is borked. time to do a warranty exchange.
has your bluetooth ever worked, with the rom that is currently on your phone?

Problem with Bluetooth Hardware!!!!
I am having the same problem. I have the stock AT&T ROM. Here is exactly what is happening:
The bluetooth is not working on my Tilt at all. It has lost connections with devices that it was already paired with (a Motorola Q Global and a headset). All attemps to pair the devices again lead to the following: "Error: Problem with Bluetooth Hardware".
When I go to Bluetooth Settings through the Comm Manager, then Mode and check "Turn on Bluetooth" and "Make this device visible to other devices", it unchecks as soon as I exit the settings menu. The Comm Manager constantly shows the bluetooth being off and when I tap the icon, the phone "thinks" for awhile and then it greys out again.
The only change that I have made from the time that it was working is to install the iphone package, and a today plugin (which I have since uninstalled) found here.
I recently changed my Kaiser Tweak bluetooth settings: I changed the BitPool from 'medium' to 'very high', but my headset was still working after that. The other settings are:
Sample Rate - 48000 (Advised)
Use Joint Stereo - Enabled (Default)
Receive Files - Enabled
Any ideas/suggestions?

Forced to do a hard reset
kcrumbley said:
I am having the same problem. I have the stock AT&T ROM. Here is exactly what is happening:
The bluetooth is not working on my Tilt at all. It has lost connections with devices that it was already paired with (a Motorola Q Global and a headset). All attemps to pair the devices again lead to the following: "Error: Problem with Bluetooth Hardware".
When I go to Bluetooth Settings through the Comm Manager, then Mode and check "Turn on Bluetooth" and "Make this device visible to other devices", it unchecks as soon as I exit the settings menu. The Comm Manager constantly shows the bluetooth being off and when I tap the icon, the phone "thinks" for awhile and then it greys out again.
The only change that I have made from the time that it was working is to install the iphone package, and a today plugin (which I have since uninstalled) found here.
I recently changed my Kaiser Tweak bluetooth settings: I changed the BitPool from 'medium' to 'very high', but my headset was still working after that. The other settings are:
Sample Rate - 48000 (Advised)
Use Joint Stereo - Enabled (Default)
Receive Files - Enabled
Any ideas/suggestions?
Click to expand...
Click to collapse
They only way to fix the problem was for me to do a hard reset.

Pairing the Bluetooth with Jabrasp700?

Hi All,
I just got a Jabra SP700 after pairing it with my Kaiser everything works fine ( making a call, receiving a call, Playing music through FM radio and TT navi. through the radio). The problem is when I disconnect the devices and turn them both on they will reconnect automatically but I can't hear anything through the SP700 ( FM Radio ). I will have to delete the device from the phone and pair it again in order to make it work.
Is there a better software for managing the bluetooth connections?
Open to any suggestions.
Thanks.

Edris said:
Hi All,
I just got a Jabra SP700 after pairing it with my Kaiser everything works fine ( making a call, receiving a call, Playing music through FM radio and TT navi. through the radio). The problem is when I disconnect the devices and turn them both on they will reconnect automatically but I can't hear anything through the SP700 ( FM Radio ). I will have to delete the device from the phone and pair it again in order to make it work.
Is there a better software for managing the bluetooth connections?
Open to any suggestions.
Thanks.
Click to expand...
Click to collapse
I have the same problem with my SP700 and my Tritton BT stereo headset.Phone calls work almost all the time through the SP700 speaker, but playing music or through the FM radio seems to be a problem. I can get them to pair up sometimes by only checking the Wireless Stereo box. It works for a few times, but then I have to delete and re-pair again.
I've searched for all over for answers, but nothing seems to be a permanent fix. It's very frustrating to use my devices for anything else but phone calls.

Just to add a bit of info, I do not have any problems with my old Motorola HS820. Of course, I'm not using SP700.
Hope that helps your troubleshooting.

I have exactly the same problem with hte SP700 connecting to a Touch HD.
I notice there is a software upgrade for the SP700 on the Jabra site but I can't get to apply it because I lack a driver to allow the PC to recognise the JAbra SP 700.
Any ideas would be greatly appreciated.
Thanks
Mal

Possible solution
Hi
I have had similar problems with the SP700. I was using the Hyperdragon III before the current ROM (in signature). With my old ROM I found that the following method worked:
1) Turn on the SP700
2) Wait for it to make one low tone
3) Turn bluetooth onto discoverable mode on the phone
4) The device then automatically connects over both Hands Free and Wireless Stereo protocols
5) Turn discoverable off
Now that I have the Hyperdragon IV ROM I notice slightly different behaviour:
1) Turn on the SP700
2) Wait for it to make one low tone
3) Turn bluetooth onto discoverable on the phone
4) The device then automatically connects over hands free protocol
5) Go into bluetooth settings on the phone then the devices tab and manually connect by selecting "Set as Wireless Stereo" from the pop up context menu- this connects over the wireless stereo protocol
6) Turn discoverable off
One thing I do find very annoying about the SP700 is that it disconnects from the Wireless Stereo protocol after a phone call is ended. When this happens I have to manually re-connect it by pushing the button on the SP700 until it peeps.
I too would value a software upgrade for the SP700. I just get the feeling that it has somehow shipped with a beta or incomplete firmware. If anybody knows how to do the firmware upgrade please share this.
Thanks
andrew-in-woking

Found a solution that works for me!
First of all thanks guys for the suggestions !
I think SP700 works fine ( GREAT! ) but the issue is with the A2DP. I found out that A2DP turns on the first time after pairing the devices but it does not turn off. So the next time you pair the devices it is turned on and won't accept the new connection. So what I tried to do was after connecting I turned off A2DP and turned it back on and it works fine.
Suggestion
Search for A2DP Toggle, install it and after pairing the devices if it doesn't work just turn A2DP off and back on.
I assigned the 6th hardware button on my Kaiser (PTT Button) to A2DP Toggle that way I can have access to it all the time.
Works great.

Edris said:
Found a solution that works for me!
First of all thanks guys for the suggestions !
I think SP700 works fine ( GREAT! ) but the issue is with the A2DP. I found out that A2DP turns on the first time after pairing the devices but it does not turn off. So the next time you pair the devices it is turned on and won't accept the new connection. So what I tried to do was after connecting I turned off A2DP and turned it back on and it works fine.
Suggestion
Search for A2DP Toggle, install it and after pairing the devices if it doesn't work just turn A2DP off and back on.
I assigned the 6th hardware button on my Kaiser (PTT Button) to A2DP Toggle that way I can have access to it all the time.
Works great.
Click to expand...
Click to collapse
Thanks! Nice App! Tried it with my Tritton BT stereo headset and it works! Had to install to my device instead of Storage card, then had to delete and re-pair, but it so far I can toggle between on and off Stereo Headphones without any problem. Will try on my SP700 shortly.
I attached the Cab if anyone else wants it.
Thank you!
Works with SP 700!!!!!

Mal Bridgeman said:
I have exactly the same problem with hte SP700 connecting to a Touch HD.
I notice there is a software upgrade for the SP700 on the Jabra site but I can't get to apply it because I lack a driver to allow the PC to recognise the JAbra SP 700.
Any ideas would be greatly appreciated.
Thanks
Mal
Click to expand...
Click to collapse
When the software loads, follow the instructions, do not install with any of the microsoft wizards that pop up, it will install itself. I couldn't find anything that lists what changes that were made.

SP700 Firmware
FYI,
I too had the same issues and downloaded the sp700 firmware update. I thought the same thing about the drivers, but called Jabra and they told me the firmware update has the drivers embedded in it. When you start the install you cannot plug it in till it tells you to. After you plug it in it installs the drivers. But BEWARE I have not been able to complete the upgrade, it stopped halfway and bricked. I called support and they said there is nothing to do, but luckily I bought it from Costco and they returned it. So being not so bright I tried it again but on a different computer (thinking that there might be a conflict) and it didn't even load and bricked it again. So I returned it yet again. So then I gave up on Jabra support and found A2DP toggle. It works good enough, so I am leaving it at that....
Take Care
David
Tilt WM6.1

andrew-in-woking said:
Hi
I have had similar problems with the SP700. I was using the Hyperdragon III before the current ROM (in signature). With my old ROM I found that the following method worked:
1) Turn on the SP700
2) Wait for it to make one low tone
3) Turn bluetooth onto discoverable mode on the phone
4) The device then automatically connects over both Hands Free and Wireless Stereo protocols
5) Turn discoverable off
Now that I have the Hyperdragon IV ROM I notice slightly different behaviour:
1) Turn on the SP700
2) Wait for it to make one low tone
3) Turn bluetooth onto discoverable on the phone
4) The device then automatically connects over hands free protocol
5) Go into bluetooth settings on the phone then the devices tab and manually connect by selecting "Set as Wireless Stereo" from the pop up context menu- this connects over the wireless stereo protocol
6) Turn discoverable off
One thing I do find very annoying about the SP700 is that it disconnects from the Wireless Stereo protocol after a phone call is ended. When this happens I have to manually re-connect it by pushing the button on the SP700 until it peeps.
I too would value a software upgrade for the SP700. I just get the feeling that it has somehow shipped with a beta or incomplete firmware. If anybody knows how to do the firmware upgrade please share this.
Thanks
andrew-in-woking
Click to expand...
Click to collapse
I have the exact problem that you are having with the new, Hyperdragon IV, ROM.
Is this A2DP Toggle really the only way - I mean what's the difference between pressing a button on my Kaiser to reconnect and pressing the button on the SP700 ??
I have tried using Mortscript as shown http://forum.xda-developers.com/showthread.php?t=382172&highlight=a2dp&page=2 Although I edited the end out because it kills the player after ending a call. This hasn't helped either
I am off to see if the same problems occur with my lady's N96. If not and no good solution can be found for this I may have got her a new present.
Aren't I nice ?!

Found another possible solution, it,s called zoA2DP. So far it works flawlessly between my SP700 & stereo headset without having to toggle anything or change any settings. When you install it, delete your original pairings and add them again, make sure that hands free & wireless stereo are checked in advanced options on you BT settings. I believe this is a registry mod, there are no icons or any noticeable applications running in the backround.
The thread is here
http://forum.xda-developers.com/showthread.php?t=279127
Cab file attached

[Q]/[HELP] Xperia Z-SBH20 connection issue

Hello!
I bought an SBH20, paired with my XZ via NFC, listened to music, then disconnected the headset, using the NFC.
After a while, i tred to connect again via NFC but all i get is a 'connecting' message, BT turning on -white BT icon- but no real connection, therefore the BT turns off.
After several tries it finally connects, but it's not reliable this way.
I noticed, if i enter to settings(not turning anytihng on/off) and trying to connect (still using NFC), everything works fine: connects, disconnects perfectly, and handles the BT as it should.
I've reseted the headset, tried single and multi point modes aswell. Deleted the BT devices, then repaired, still got the problem.
Am i doing sth wrong? I want to connect and disconnect the headset with a simple touch, and not toggling the BT manually (NFC yeah...) Is this something, SBH20 is not compatible with?
(btw sony support says: "For subsequent connections between devices that have already been paired once, make sure that Bluetooth™ is turned on so that the devices can connect automatically." If it's a "must" , then what is the [email protected] use of the NFC??? Just to pair once???)
Please share your experiences! Any advice would be greatly appreciated!
Thanks for reading ( and sorry for my english)

I actually have the same problem using the SBH50. For me sometimes it connects perfectly fine, other times it doesn't and I have to go into bluetooth settings after which it seems to connect properly.
I have noticed that it also depends on how I disconnect it; if I remember to touch the headset to disconnect then next time when I try to connect I have more chance of it being successful. Also, when I try to connect I hold the headset aganist the phone even after the ‘connecting’ popup until I get the 'connected' popup.
These are just work-arounds which aren’t always 100% successful though so would be good to find out what the proper method is.

fl4r3 said:
I actually have the same problem using the SBH50. For me sometimes it connects perfectly fine, other times it doesn't and I have to go into bluetooth settings after which it seems to connect properly.
I have noticed that it also depends on how I disconnect it; if I remember to touch the headset to disconnect then next time when I try to connect I have more chance of it being successful. Also, when I try to connect I hold the headset aganist the phone even after the ‘connecting’ popup until I get the 'connected' popup.
These are just work-arounds which aren’t always 100% successful though so would be good to find out what the proper method is.
Click to expand...
Click to collapse
It is a real shame... In my case it's the opposite, if i touch the headset to disconnect, the next nfc-connect tends to be less successful.
(and i noticed that it also matters if i turn off the headset after disconnected, or not)
And what is really odd, that i don't have to do anything in the settings menu ( or bluetooth settings) just open it, and everything works like a charm...( all connect or disconnect tries are succesfull, no exception, even if i push the headset repeatedly to the pohone's back)
I'm not affraid to mod some system files, apps, maybe build.prop tweaks, but i don't know where to start. In bulild.prop there are only a few nfc related lines (tried to enable/disble those)
So i'm not alone...maybe even more people are in the same boat, trying to solve this.
Again; any related info is welcome

I also have a sbh50 but i normally disconnect by turning off the headset. I have set it in smartconnect to turn off bluetooth automatically when the connection shuts off but it doesnt always do that.
It reconnects with no issues when bluetooth is on and i turn the headset on again. I use the nfc tap only for the initial pairing.
The only issues I have is the google music skipping issue that i posted the other day and the gmail smart connect not working on the sbh50

swtam said:
I also have a sbh50 but i normally disconnect by turning off the headset. I have set it in smartconnect to turn off bluetooth automatically when the connection shuts off but it doesnt always do that.
It reconnects with no issues when bluetooth is on and i turn the headset on again. I use the nfc tap only for the initial pairing.
The only issues I have is the google music skipping issue that i posted the other day and the gmail smart connect not working on the sbh50
Click to expand...
Click to collapse
Well, then we don't have the same issue. I tought i could use the nfc for connect/disconnect (i actually still think it is capable of that, just sony messed up sth)
Could you try to connect/disconnect and connect again with your devices, please :angel:
I'm really curious about this whole nfc story ( why does the headset have the chip/tag if it only works for initial pairing -its not a big deal to pair manually, especially that it has to be done just once-, and on the other hand: if i put nfc in the device, why not put in this functoin too- not a big deal: a proper working BT toggle, but it brings a tad more functionality-

Bluetooth issue

Dear all
First post so here goes. Had my 7 plus exactly a week.
Specs as follows:
Model TA 1055
Android 8.1
1st June 2018 Security patch
unrooted but themed with Substratum (Swift Black)
So my phone won't detect either my amazon bluetooth adapter plugged into my bedside radio or my creative bluetooth speakers. My lenovo p2 can find these without issue. Strangely it can connect to my PC's bluetooth which gives a passcode. I've cleared bluetooth cache and still not fixed. Anybody else had bluetooth issues?

TA-1046 here with June patch and I have bluetooth issues as well.
I was not able to connect my Gear S3 smartwatch to my phone, untill I decided to turn off BT and turn it back on again.
Suddenly it worked.
Then I was not able to update my S3 apps from the Samsung App Store, untill I stopped BT and turned it back on again.
It seems to me that there is a BT issues in the June patch.
How it was before, I don't know as I received this phone 2 days ago and it updated automatically to June update.

Sorry for adding more negativity to this forum than assistance.
I am also having similar problem with connecting to my LG sound bar. It picks it up when i search, saves it but does not connect.

BT issues
Well unfortunately I have to say same. BT even can't see any device during scanning. Other devices each between other works. Other devices also see N7+ and can pair with it. Seems like scanning doesn't work for me on N7+.
I tried reset networks, clear BT cache couple of times - didn't changed anything. Still wanna avoid factory reset.
No mods, no root.
I'm bit surprised (in the sad way) by this device :-/

In the meantime BT has worked quite well for a couple of days, untill today.....
I could connect to my Gear S3, but not much later I notice new notifications on my phone but no popup on my watch.
It turned out that BT was not connected anymore.
Manually connected and the same process happens again.
Untill I rebooted my phone. From then on, my watch stayed paired with the phone and didn't loose connection.

speedme said:
In the meantime BT has worked quite well for a couple of days, untill today.....
I could connect to my Gear S3, but not much later I notice new notifications on my phone but no popup on my watch.
It turned out that BT was not connected anymore.
Manually connected and the same process happens again.
Untill I rebooted my phone. From then on, my watch stayed paired with the phone and didn't loose connection.
Click to expand...
Click to collapse
I lose the connection to my Gear S3 several times a day.

AlfredENeumann said:
I lose the connection to my Gear S3 several times a day.
Click to expand...
Click to collapse
Try resetting your Gear S3 to factory defaults and remove BT settings on phone.
(also clear BT cache).
I had to set up my watch a couple of times.
Still it disconnects sometimes, but then a normal reboot of the phone helps to get the connection back.

Submitted this to another thread, but I'll copy paste it here.
I recently got Bluetooth headphones and found that playback easily got choppy if a part of my body was in between my headset and phone, or if the phone got locked. I did find a solution to this however, and not sure if it would work for everyone that has Bluetooth issues as well.
It seems as if Bluetooth has its own app on Android 8.1, and due to this, it's getting managed by Doze or the automatic app power saving that's on by default. I switched off battery management using the following steps:
1. Go to Settings
2. Apps & Notifications
3. Tap on the option that says "See all x apps"
4. Tap on the top right hand 3 dots.
5. Tap on "Show system"
6. Scroll down until you find "Bluetooth" and tap on it
7. Tap on Battery
8. Tap on Battery Optimisation
9. Press the blue dropdown that should say "Not optimised", and select "All apps"
10. Find Bluetooth again, tap on it.
11. Optimise should be ticked, tick "Don't Optimise" instead, then press Done.

My Nokia 7 plus cannot find other Bluetooth devices.
I cleared cache, went to battery optimisation settings, ticked on the Bluetooth icon and selected *"Don't optimise"* turned on my Bluetooth to search for other devices and still this same problem persists. Can't find other Bluetooth devices including phones, tablets and headsets. I'm really confused on why there should be such a problem. I don't want to Reset to Factory settings. But I'm not being left with any other choice. I'm so upset that I have to spend so much and yet other cheap phones can search for other devices so easily.. please I need a solution immediately

Issue with BT and Car Audio system

Hi,
when I start my car, my phone doesn't connect automatically to my car bluetooth (mitsubishi ASX 2012) and doesn't play music from phone like all my old phones do.
If I make or receive a call, then the phone connects to my car, but when the call is over it disconnects again form the car.
I found a solution to this problem: on bluetooth "other setting" I select my car device and turn off "multimedia audio" option and after a few seconds turn on it again. In this way all works well, but I would like fix it permanently without my manual intervention every time.
I have MIUI Global 12.0.1.0. (QFKMIXM, android 10 QKQ1.190825.002) but this bug was already present on MIUI 11.
Any ideas?
Thanks

Cervante$ said:
Hi,
when I start my car, my phone doesn't connect automatically to my car bluetooth (mitsubishi ASX 2012) and doesn't play music from phone like all my old phones do.
If I make or receive a call, then the phone connects to my car, but when the call is over it disconnects again form the car.
I found a solution to this problem: on bluetooth "other setting" I select my car device and turn off "multimedia audio" option and after a few seconds turn on it again. In this way all works well, but I would like fix it permanently without my manual intervention every time.
I have MIUI Global 12.0.1.0. (QFKMIXM, android 10 QKQ1.190825.002) but this bug was already present on MIUI 11.
Any ideas?
Thanks
Click to expand...
Click to collapse
Same thing for me in my Honda, im on mortal os latest. It worked on stable build xiaomi.eu 12.0.2.0
Now i have to do the same trick as you or use an aosp rom it works perfectly there).

I have similar issue with hotspot turned on - as soon as i turn it on, it repeatedly disconnects my bluetooth devices, and also hotspot client connections.
it was present in MIUI 11, also is present in MIUI12, nothing helped, even full factory reset.
It was last time i bought xiaomi i think.

Try resetting / wiping wifi and BT settings from share/connections.
I have my device in Spanish so not sure how it's called in English

:No-Frost: said:
Try resetting / wiping wifi and BT settings from share/connections.
I have my device in Spanish so not sure how it's called in English
Click to expand...
Click to collapse
I have tried that as first thing. Did not help.
* But I have changed rom so I did it in new rom and will test - thank you.
Sent from my Mi 9T Pro using Tapatalk

Cervante$ said:
Hi,
when I start my car, my phone doesn't connect automatically to my car bluetooth (mitsubishi ASX 2012) and doesn't play music from phone like all my old phones do.
If I make or receive a call, then the phone connects to my car, but when the call is over it disconnects again form the car.
I found a solution to this problem: on bluetooth "other setting" I select my car device and turn off "multimedia audio" option and after a few seconds turn on it again. In this way all works well, but I would like fix it permanently without my manual intervention every time.
I have MIUI Global 12.0.1.0. (QFKMIXM, android 10 QKQ1.190825.002) but this bug was already present on MIUI 11.
Any ideas?
Thanks
Click to expand...
Click to collapse
Same issue with my 2012 Mitsubishi Lancer! How annoying.

After trying all the suggestions listed, including turning the phone connection and media connection settings on both my phone and my car stereo off and on in various sequences, I've finally found a solution.
Go to developer options > networking > Bluetooth AVRCP version
The default setting is AVRCP 1.4, change it to AVRCP 1.5
This fixed it instantly for me.
Hope this helps anyone else with this issue :fingers-crossed: