When to restore IMEI & Product Code... - Captivate Q&A, Help & Troubleshooting

Hi,
I just had a quick question regarding restoring IMEI & Product code. Im with Rogers and currently on Cog2.3b8. i have flashed a few roms already and so far my IMEI is fine and hasn't been changed. When i check the product code it shows up as I-896xxATT (Not really the code but just to give an idea.), so i know its the wrong product code for Rogers. My question is this, should i fix the product code while I'm currently on Cog? Everything is running fine and no issues. Also, if i fix the product code from my backup to the Rogers one will i have any issues??
I just basically want to know if its worth fixing the product code if everything is running fine, and what is the benefit?
Thanks.

theMaDHakkeR said:
Hi,
I just had a quick question regarding restoring IMEI & Product code. Im with Rogers and currently on Cog2.3b8. i have flashed a few roms already and so far my IMEI is fine and hasn't been changed. When i check the product code it shows up as I-896xxATT (Not really the code but just to give an idea.), so i know its the wrong product code for Rogers. My question is this, should i fix the product code while I'm currently on Cog? Everything is running fine and no issues. Also, if i fix the product code from my backup to the Rogers one will i have any issues??
I just basically want to know if its worth fixing the product code if everything is running fine, and what is the benefit?
Thanks.
Click to expand...
Click to collapse
As long as IMEI is fine, you don't need to fix the product code. Product code is just for your sake. As long as you know what product it is, it should be fine.. (until u sell your phone)

Thank you!
I guess ill leave it be for now. I finally got everything running great, no ATT logo on boot, No SMS timestamp problems, so i just wont mess around with it.
I guess if i ever flash to a stock Rogers rom, or go back to stock before flashing a rom for whatever reason, i can restore the correct product ID at that point.
Thanks again.

If you did want to change your PC and ensure you've got the original IMEI code, check here for instructions

Related

[Q] Imei trouble

Hey, i messed up my efs files awhile back when froyo was first getting leaked onto I9000 and flashed to my samsung captivate. So i have the generic fake samsung EMEI code of 004999010640000 so that i can use the AT&T network. I never made any back up of efs files and i recently tried to restore my emei using the two methods in android development but still no luck getting my original IMEI. I need get a warranty exchange through samsung due to search button randomly engages on its own and am worried that samsung will see that the EMEI code is different and try to void my warranty since it would be evidence that i messed with the software. I have my original box so i know my original IMEI code so is there a way to manually enter my code or any other way to restore my EMEI. Or do u think samsung would even notice anything with the android software?
Fix IMEI
OP, ODIN3 One-Click Master Clear will get it all back 4 U. I just posted on another thread about this same issue. I went through hell trying anything I could find, was ready to go to AT&T for a swap out. I gave ODIN3 One-Click Master Clear a try and it did it for me. So give this a try, you'll kiss your phone after You done
Just flashed back to stock and turn in your phone. Don't think the warranty dept are gonna be that anal for the exchange.
If they have questions on the IMEI number, tell them all you did was the kies update to JH7.
You shouldn't have any problems. It's been done before
edit: Btw, make sure you have JH7 installed
People assume that the rep at at&t has any clue what they are looking at.
Put a sticky note that says "phone" on it before you pack it up so the AT&T people will know what it is.
lol ok ill be sure to do that when i exchange it. But ill be dealing with samsung warranty on this one. I tried AT&T when my imei got messed up the first time, and i needed an network unlock code to use my captivate that didnt exsist and they wouldnt exchange me phones cause i was past 30 day return by 2 weeks, assholes.
If i do the master clear with odin will all the at&t network settings be erased and have to input them manually? Hopefully i can find the settings online if thats the case. A smart phone with no network is an expensive paper weight, lol.
Are you not able to get on the ATT network with the generic IMEI number? I have the generic IMEI number running on my phone now with it ending 40000 and I'm having no trouble getting on the the ATT network.
Edit: I do have a backup of my efs with the correct IMEI number too, just lazy sometimes on restoring the original efs. Just make sure your product code is correct and you should be able to update through kies to get back to JH7.

HELP: No signal (voice or data)!! =(

Hi, I bought a Cappy in december, I rooted, unlocked it (I'm not in the US) and installed Cognition 2.3b8 first, then moved to 3.X, everything was perfect, but yesterday I started with dropdowns in data service then the whole service, I have signal (changing to out-of-service), but I can't make/receive calls, send messages or get data connection, today I flash the phone back to stock and even in stock I have the same problems, also I already try different modems without luck.
Is this a hardware issue?
Thanks!
Give this a try
http://forum.xda-developers.com/showthread.php?t=884364
Thanks...but I know how to install a custom ROM, I already tried Serendipity, Cognition and changing Kernel to SpeedMod and Firebird and different radios (ZNKP1, JK4, JL2, JL1, JL3) and no luck
Have you confirmed that your phone is still unlocked after flashing back to stock?
Check your IMEI number to see if you don't have the generic one.
Check product code to see if it's not botched also.
Xstop said:
Have you confirmed that your phone is still unlocked after flashing back to stock?
Check your IMEI number to see if you don't have the generic one.
Check product code to see if it's not botched also.
Click to expand...
Click to collapse
Well, after installing stock, I insert my SIM back and did not ask for the unlock code, so I assume it's still unlocked.
My IMEI is the same as in the box and IMEI SV = 01
Where can I check product code??
Try *2767*4387264636#
Thanks! Product code is SGH-I897ZKAATT
Everything seems right, if I had to guess... It's more on the unlocking issue after you flashed Froyo with your network.
Try referring to this: http://forum.xda-developers.com/showthread.php?t=831569
I just checked network status screen and everything is off, so the phone it's unlocked :S
Sorry I can't provide you with any more help brotha.
You don't have a corrupted nv_data.bin file, which is good.
Your IMEI number is correct, which I suspected first, cause there were discussion of the generic IMEI number not working on other networks besides AT$T.
Since it doesn't matter what rom, kernel, modem combination you use with no avail.
I would wait to see if someone else chimes in here that might have other ideas.
Things I would do though: Call to see if there is any outages.
Update through kies to see if you get service from the update.
Hope its not hardware related.
Sorry again and good luck. I will keep on searching for ya though
Xstop said:
Sorry I can't provide you with any more help brotha.
You don't have a corrupted nv_data.bin file, which is good.
Your IMEI number is correct, which I suspected first, cause there were discussion of the generic IMEI number not working on other networks besides AT$T.
Since it doesn't matter what rom, kernel, modem combination you use with no avail.
I would wait to see if someone else chimes in here that might have other ideas.
Things I would do though: Call to see if there is any outages.
Update through kies to see if you get service from the update.
Hope its not hardware related.
Sorry again and good luck. I will keep on searching for ya though
Click to expand...
Click to collapse
Thanks for your help!!

please help IMEI show as 004999010640000 since new rom

sadly I dont have backup of the files before flashing
I can access data, but I cannot make\ receive phone calls or messages.
please help as this is my only phone?
not sure if I can revert to an older rom, and which one to pick up.
I got mine on orange UK.
Are you saying that you don't know your IMEI?
1. check your invoice when you ordered the device (mine stated my IMEI).
2. login to orange uk website to manage your account and surf around, my IMEI was also listed in there
Or that you don't know how to change it?
1. What ROM are you running?
2. There is a secret code you can type into your dialer which will simultaneously do a factory reset and change your IMEI. Search the forums for this.
I remember reading somewhere on here that if you flash back to FroYo it will reinstate your IMEI number.
Perhaps use JPU 2.2.1
Hope it helps ;-)
flash with odin and done
Sent from my GT-I9000 using Tapatalk
thanks for all your help.
I kept searching really desperatly to find if I kept a backup of
nv_data.bin
and indeed I did! so now I got it restored
however since upgrading to ICS, I cannot use my o2 sim card is there anyway to unlock the phone on ICS?
:laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh:

[Q] cannot use *#7465625# after CM9 mod

I just upgrade my Captivate to CM9 ICS from GB. When I enter *#7465625# to check the lock status. Nothing happens. I remember it worked fine when I did this prior to the upgrade. Is it nornal? or did I break anything?
Thanks.
bigboy0723 said:
I just upgrade my Captivate to CM9 ICS from GB. When I enter *#7465625# to check the lock status. Nothing happens. I remember it worked fine when I did this prior to the upgrade. Is it nornal? or did I break anything?
Thanks.
Click to expand...
Click to collapse
You didn't break anything . Pretty much all the special codes I've ever used stops working on ICS and JB. That being said I'm guessing you're wanting to check your GPS lock status. Download GPS Test from the play store and that should show you everything you'll ever want to know about your lock status.
I might not be very clear in my question, Sorry.
I actually want to vertify if my phone is locked or unlocked after the upgrade; like using *#06# to review the IMEI.
bigboy0723 said:
I might not be very clear in my question, Sorry.
I actually want to vertify if my phone is locked or unlocked after the upgrade; like using *#06# to review the IMEI.
Click to expand...
Click to collapse
I wasn't able to find a good solution for this either (did an unlock a couple weeks ago). I had to just try it with a SIM card from a phone on another network.
Once unlocked ---- Always unlocked.
And the reason those USSD Codes won't work...basically from what lil I know...is because they are either Samsung ussd codes or Carrier Specific Codes and therefore you need to be on a Stock Firmware for them to work (like m1batt1 was pointing out). --- Although some may by chance work.
There is a flashable zip that will restore the *#*#2263#*#* code on the Cappy which let's you change modem frequencies but I don't think it restores that code. Browse through the Slim threads. I'm on my phone and cannot link the zip.
Sent from my SGH-I897 using xda premium

no service?

I just got the note 4, rooted it and flashed a rom, however I have no service it shows. I am using Metropcs and it shows "no service" no matter what I try, if I take the sim card out then it will show the logo that there is no sim card inserted so it does recognize it at least. The sim card and service works fine in my other phones but I can't figure out how to get it to work on here.
Check ESN on Swappa??
macasus76 said:
Check ESN on Swappa??
Click to expand...
Click to collapse
I have checked the ESN and it comes back as clean.
theinspector said:
I have checked the ESN and it comes back as clean.
Click to expand...
Click to collapse
What is the model number? And in "settings/ about device/status" does your number, IMEI, Network state or network show up?
macasus76 said:
What is the model number? And in "settings/ about device/status" does your number, IMEI, Network state or network show up?
Click to expand...
Click to collapse
The model number is the N910T3 version, it does show my number, it lists the IMEI and for all of the network state related stuff it lists it as "UNKNOWN."
Are you still on TEKXodus? If you came from an older version ie..4.4.4 or whatever then I'd suggest Odin flashing 5.1.1 stock, see if you get service then try flashing the custom rom again. Might be a mismatch in baseband and all that. Open dialer and punch in these numbers *#12580*369#*and make sure everything matches. Also run thru the thread you found the rom and make sure you flashed everything suggested.
macasus76 said:
Are you still on TEKXodus? If you came from an older version ie..4.4.4 or whatever then I'd suggest Odin flashing 5.1.1 stock, see if you get service then try flashing the custom rom again. Might be a mismatch in baseband and all that. Open dialer and punch in these numbers *#12580*369#*and make sure everything matches. Also run thru the thread you found the rom and make sure you flashed everything suggested.
Click to expand...
Click to collapse
I tried Odin flashing the stock 5.1.1 firmware and had no luck, also used Samsung Kies firmware to try and go back to stock as well just in case that would solve anything and I have no luck. It just shows " (No Service) " When I look in the status bar, and it still says it isn't registered.
And when you open dialer and input this *#12580*369# everything matches?
macasus76 said:
And when you open dialer and input this *#12580*369# everything matches?
Click to expand...
Click to collapse
I'll go ahead and attach an image as well to show. Yes everything seems to match up when I input that in the dialer.
Sorry I wasn't doubting your word lol, honestly I'm kinda stumped as well, almost seems to be network locked. Is it a Metro branded phone or Tmobile? I wouldn't think that would matter. Wish I was more help fella
macasus76 said:
Sorry I wasn't doubting your word lol, honestly I'm kinda stumped as well, almost seems to be network locked. Is it a Metro branded phone or Tmobile? I wouldn't think that would matter. Wish I was more help fella
Click to expand...
Click to collapse
It is a T-Mobile brand phone, which I figured wouldn't matter much anyways, I've owned a few T-Mobile phones in the past and have had no issues using Metro Pcs even if the phone was locked because T-Mobile does own them. That's perfectly fine, thank you for giving some suggestions anyways that I hadn't thought of.
The Apn checks out? In settings?
U could also try flashing a data fix for the international roms. Maybe last resort try a new sim
Like the guy above said have you checked apn settings? You could also try in the mobile setting where it says Network Operators and then Search Now and let it search. Choose Tmobile if it pops up or if MetroPCS pops up choose that. If you need MetroPCS apns I have them since I'm on MetroPCS. Let me know if you've fixed this because I haven't rooted yet and plan to root and install Tekxodus rom but if this is a problem then I'll just stick with stock unroot. I have the N910T tmobile brand if that matters
APN settings have really nothing to do with his dilemma, my question would be this for the OP. Please check if the IMEI number matches the one that's on the back of the phone under the battery. I have a work around but i need to verify.
I went through the same problem coming from TekXodus rom. I tried everything and no luck. Flashed 5.1.1 stock and called tmobile about it. after their tech guy didnt know anything else i could try they sent me a replacement.
And now here I am again
I also flashed tekxodus from my wifes 4.4 phone. Now no sim card issue. Same as op.
Edit: flashed the correct baseband. All good over here.
Sent from my SM-N920T using Tapatalk

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