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Ok, so after loading "RUU_Kaiser_ATT_WWE_1.60.502.3_22.45.88._07_1.27.14.09_Ship.exe" for a couple days, tweaking a few things and adding a few software packages...
Yesterday, after leaving my desk for a while with the phone on the desk and unplugged after recent sync with desktop....
I come back and find my Tilt is really hot and totally dead!
Later in the day, last night and today...I noticed that on some email notifications, the vibrate latches in and won't stop until I wake up the screen!
Anyone else seen this? Need to decide whether to restore to factory condition, retest etc...or send back as defective.
Cheers and THANKS!
this has happened to me several times, I finally went off and set email alerts off which is annoying. This also happened on my other HTC phone 8125
This has happened a couple of times for me too on the totally stock ATT ROM.
Annoying but, since it's always with me, it's never gotten worse than "annoying".
Same problem here, since I don't want to disable the vibrating alert I just send a mail to HTC asking for a solution.
Hope they'll anwser.
I'll keep you posted.
Percentages...
Hmm, with these numbers (already)...it is difficult to determine if this is a quality control issue with a small percentage failure. Need some more replies and a comment from HTC!
I'm already inclined to tell AT&T to send me another one, especially since this issue has been experienced with the ship ROM, and it is less than 2-weeks old.
Also original rom and I had the problem from day one.
It's night over here in Belgium, but I won't wait from an answer from HTC. First thing tomorrow I'll call the shop where I've got it.
I've had this a couple of times on my UK Vario 3. It actually happened today.
The problem seems to span different roms and batches.
pjam
I've also have this problem so like most people I disabled the vibrate notification which isn't a fix but better than having it none stop vibrate. Hope they fix this for the Vario III as well as Kaiser
solution from a HTC dealer
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Anwser from HTC
I just called to HTC Europe, and the woman on the phone said "oh that's not good".
But a solution? I'll have to send it in for repair.
Still waiting for an answer on my email I send to HTC. And if I'll send it in for repair I'll first call again for a better anwser than "that's not good".
But sorry no real solution yet!
seems like this is getting worse and worse for us. I am experiencing the same issue. I have had the phone for about a 3 weeks now. The first week everything was fine. Then this sporadic occurance of the steady vibrate with new text and email messages. It seems like the first 2 vibrating pulses go through fine but it gets hung up on the last one. Full stock att ship rom here as well.
I'll get after AT&T for a replacement tomorrow (GMT -5) and post their response.
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
I called back to HTC support, explained the problem again. Also said that I'm not the only one but they are not aware of the problem. I'll have to send it in for repair.
So I called the repaircenter, and it would take 2 or 3 weeks.
Don't want to send him in for so long, so for now I'll try to live with it. Still hoping for a bugfix one day.
bigdigtown said:
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
Click to expand...
Click to collapse
did u walk into an att store? or make a phone call to customer support? In either case how did you go about proving this was infact an issue?
I called AT&T premier phone support from a shopping mall while waiting for my better half to shop...it took about 1 minute to explain the issue.
Basically, I told them my phone needed to be replaced because it was defective and explained the manifestation (sometimes when email alerts are set to vibrate, the vibration does not stop and if I let it keep going, it kills the battery fast and overheats the unit).
I further explained that I researched the problem online and that is appears a small percentage of users are affected by the issue so that it is likely a manufaturing QA issue.
I also suggested that they send me a new unit versus a refurbished one, at least the first time around. They responded, "Oh, of course we will be sending you a new unit".
It took another two or three minutes on hold for the order to be setup, and I had an email in my Tilt inbox before we disconnected.
Overall the experience was excellent.
Same problem here. Mine is a Hong Kong unit that is HTC branded. Using it here in Canada with Rogers.
Note: I have installed Blackberry Connect 4 as well for connection to my corporate email.
If an message comes in, it will sit there and vibrate like mad until I wake it up. For now, I've disabled vibrate.
Rom Version: 1.81.707.0 WWE
Rom Date: 09/05/07
Radio Version: 1.27.12.11
Protocol Version: 22.45.88.07H
Jens- said:
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Click to expand...
Click to collapse
sounds very much like the typical idiot you find in such places
is it just email notifications that are affected, or does it happen on all types of notification, ie sms message?
Good question...
Right now I'm running Dutty's Tilt Beta 2 w/ touch and all is good actually. It turns out that the phone ring uses only one vibration (long) and is followed by sound, where as my email uses 3 short vibrations only.
I'm more inclined to reach and answer the phone, than I am to reach to read an email, plus the email gets 3 chances to improperly latch the vibrate.
So, I don't know if it really is only email, or if email manifests itself as the culprit only because it happens more often.
Others may be able to confirm this.
I will say though, I'v had Dutty's running for 24 hours, and although the weekend email volume is much lower for me, I would have expected it to happen again by now.
The whole thing is crazy, sometimes it bothers the hell out of me, and other days it just gets forgotten or I assume it is a glitch.
All in all, I like the phone enough to keep it in the end, even with this problem. However, I still think the numbers on this forum are low enough that I have a decent chance of not experiencing this "bug" with my new phone when it arrives.
hi people,
i have a big problem,the phone stopped vibrating when i recieve a call and when i play teeter.It's very strange,battery is working and the the sound is ok.I performed a full hard reset but nothing to do.My rom version is the ultimate official firmware 1.37.408.3 ita.
I hope someone can help me here.Thanks
Mine had same problem. I did soft reset, hard reset but nothing worked. Strange thing that it vibrated some times on call but not working in Teeter at all. I took it to service center and they told its faulty. I have returned it now. I suggest you to go to service centre.
Regards.
Hi,
strangely after some days,the phone and the game are vibrating normally now.
Touch Pro not vibrating all of a sudden
Came up with this topic after doing a search and despite my phone being a pro and not a Diamond I am asking this in this thread as the 2 phones are basically the same and well vibrating is a universal thing with phones these days compared to the 80's early 90's when if a phone did vibrate it was a luxury.
My touch Pro has all of a sudden stopped vibrating and after doing a hard reset nothing has changed
The Author of this thread had a problem to me which sounds the same and he mentioned after a couple of days it started working again. I hope the same happens to me but will wait a couple of days to see if it does before taking it to the service centre.
Fabrik78 is your phone still vibrating 5 months down the line?
I can hear nothing shaking inside so to me it doesnt sound like the motor has come loose but still got me pauzzled.
Has anyone else had the same problem and has it rectified itself like Fabrik78's phone and if yes does anyone have any idea why it has done it and how long should I wait before I get it checked. My phone is about 3 months old.
Cheers
John from downunder
Does it vibrate when you turn on the phone?
Cause as soon as it boots it gives a little test vibrate.
Greets.
No, it doesn't, thats why I was checking to see if Fabrik78's is still working. Going by his description its the same as mine. He didn't say anything about the starting up but I would gather saying no vibrating would include the starting up test vibrate.
I'm having a similar problem with my 6 week old Touch Pro. It never vibrates anymore, not even on startup. It just stopped working a few days ago
Mine stopped vibrating a while back and I had just figured it was the rom I was playing with (around the same time frame) but it finally started bothering me so I reverted back to the shipped rom, hard reset messed around with settings and still no vibrations, not even at boot. Finally called spring yesterday morning for a replacement I'm assuming it's a known issue as the rep was rather fast to send a replacement without even the mention of bringing it to a store to be checked out but that could just be a cool rep.
This has kind of happened to me, I think.
It was 5am the other day and I was recieveing texts but had it on vibrate but could feel it. Then again, it could have been me really tired.
I'll post back if I notice it again.
It does work with Tweeter though, or whatever the games called
htc touch pro stopped vibrating
so i've had my pro for about five months now and it just started to not vibrate.
it doesnt vibrate when i receive messages, calls, startup or on teeter.
i dont know if i should wait a while or talk to a sprint rep.
please give me feedback
im sure this has been asked before but couldnt really find any good info. ive had my hd7 for almost 3 weeks. so far my data has been very spotty. like one minute ill load a page in IE or sync email and itll work and the next minute i cant load web pages or anything. and then the next minute i can. sometimes i cant for several hours and sometimes i dont have a problem at all. all this happening with 4-5 bars of 3g consistently.
also in my 4th floor dorm i get 1-2 bars of gprs AT BEST! its terrible. and i have a huge window but still cant seem to get good service.
one more issue is when people call me, sometimes it goes through. though with the ring delay. and sometimes it doesnt. and they call over and over and my phone never rings. not cool.
anyone have any advice? thanks
It could be a hardware problem of the antenna get a friend with the same phone and test if the same happens to him if not get a replacement...
george241312 said:
It could be a hardware problem of the antenna get a friend with the same phone and test if the same happens to him if not get a replacement...
Click to expand...
Click to collapse
+1. Something wrong with the handset, I reckon.
i had the same issue with my first handset. i got a new one less than a week ago and its the same issue. i could try a third cuz i believe it will be 14 days on thursday. i was told once i got 30 days. but was also told i got 14 so idk. but i may try another handset but im thinking its just the ****ty placement of my room in this building. as soon as i step outside its full 3g
Had mine replaced because of the same problem, not much signal where i would usually get signal on same network in a different phone.
Sent it back and recieved my new phone within 3 days of sending my phone off (Royal Mail Special Delivery (insured) @£5.50) although it is a freepost address.
14 days to return phone no questions asked.
30 days warranty (phone is faulty)
I use my wifi more which seems to be okay, seems okay with hspda signal browsing the net and marketplace etc.
The 30 days will be from your replacement phone, not from the date of the original
Zack
I was working last night when someone called my cellphone. Being at work, I couldn't take the call right away and left it go to voicemail. The voicemail said it was a state farm insurance agent calling about a claim I put in and left a phone number to call. Not having put in a claim with state farm in years, I called back to inform them that they had the wrong number and to not call me back again. When I called the number, I got a recorded message that said "d241 test successful" then disconnected.
Googling the message I can't find much info about it. Anyone know anything about it?
All I can say is check your bill to make sure it wasn't one of those ridiculously expensive 'fake' numbers
"I have gotten a call on my cell # every day for the last week. It is very disturbing & I want it to stop. When I dial it back & hear D241 test successful."
"I get calls from this number at least 10 times. This is really annoying!
They claim I owe them money for a "fraud" ad in a website."
http://800notes.com/Phone.aspx/1-866-862-9641
I received a phone calls from the number 608-473-1870. I missed the call so I called it back and I got the message “D241 test successful” and that’s all it said i had to disconnect the phone because they did not hang up. There isn’t much information about this strange call so hopefully we can find more out about it
LordManhattan said:
"I have gotten a call on my cell # every day for the last week. It is very disturbing & I want it to stop. When I dial it back & hear D241 test successful."
"I get calls from this number at least 10 times. This is really annoying!
They claim I owe them money for a "fraud" ad in a website."
http://800notes.com/Phone.aspx/1-866-862-9641
Click to expand...
Click to collapse
Could it be calls that are testing if a live user is on the other side of the line so that the list can be validated and sold to a sales company
So I received my 16 GB and really like it. However I do seem to have the left side of the screen slightly raised, as well as some screen flicker.
May try to get it exchanged - What time frame does this have to happen with the Play Store? Do they send you a new one then you send back the old one?
After waiting an hour on hold, I finally spoke to someone. They took down my email and said someone will contact me within the next 24-48 hours.
Honestly, I'm never going to buy another piece of hardware from google again.
Foxman2k said:
So I received my 16 GB and really like it. However I do seem to have the left side of the screen slightly raised, as well as some screen flicker.
May try to get it exchanged - What time frame does this have to happen with the Play Store? Do they send you a new one then you send back the old one?
Click to expand...
Click to collapse
My experience thus far.....
Google unable to cancel overpriced preorder
Cancel order at other retailer ($40 cheaper).
Preorder arrives, notice that device as been sealed, seal was broken, then resealed.
Turn on Transformers, looks amazing! Stop video and notice screen is not responding.
Notice left side in portrait mode is raised, apply pressure and touch function resumes (keep in mind this tablet is now 30 minutes old already defective)
Notice dead pixel
Call Google and was on hold for OVER an hour (obviously I'm not the only one having an issue)
Finally get someone on the phone who has absolutely no clue about what to do.
Says they'll offer a new replacement
Instead of providing an RMA#, they said the issue will be "escalated"
Still no RMA#, still sitting out $279 with a defective tablet.
Hope you get this resolved.
Does anyone have any experience with the process?
I'm getting mine RMA'd as well. Mine has the screen coming loose from the adhesive on the left and right side when holding the tablet in portrait mode.
I was on hold for over an hour before I spoke to someone. He had never heard of my problem before and he's said he's taken hundreds of calls over the past few days. I'm getting mine RMA'd but he said a Tier 2 support person is going to be contacting me through email (why, I don't know.) He also stated that they would send a return shipping label so I can send my original one back.
Still waiting on the email, granted it's only been about 2 hours since I spoke to the rep.
Itsfugginhot said:
My experience thus far.....
Google unable to cancel overpriced preorder
Cancel order at other retailer ($40 cheaper).
Preorder arrives, notice that device as been sealed, seal was broken, then resealed.
Turn on Transformers, looks amazing! Stop video and notice screen is not responding.
Notice left side in portrait mode is raised, apply pressure and touch function resumes (keep in mind this tablet is now 30 minutes old already defective)
Notice dead pixel
Call Google and was on hold for OVER an hour (obviously I'm not the only one having an issu!e)
Finally get someone on the phone who has absolutely no clue about what to do.
Says they'll offer a new replacement
Instead of providing an RMA#, they said the issue will be "escalated"
Still no RMA#, still sitting out $279 with a defective tablet.
Click to expand...
Click to collapse
I feel your pain.
Received my tablet yesterday and noticed that the seals had been broken and then resealed. Charged up my tablet completely before turning it on. Upon turning it on I was greeted with the lovely message of "Unfortunately, Nfc Service has stopped.". I click OK and it keeps popping back up. Cannot do a dang thing on this tablet.
And I also have the issue where my screen is slightly raised on the left side.
Called Google and after being on hold for an hour was told the arrival date of my replacement was TBD. Hopefully I will get a call/email today from the 2nd tier. With my luck Google will charge me for shipping...
I'm having the same bad experience as everyone else.
Google Play store = FAIL!
Last time I preorder hardware from them. Poor delivery, poor quality control, and poor customer service. People shouldn't have to wait hours on hold to talk to someone who has no clue how to do returns or exchanges.
Luxferro said:
People shouldn't have to wait hours on hold to talk to someone who has no clue how to do returns or exchanges.
Click to expand...
Click to collapse
In fairness there's only an hour-long wait because of the amount of people ringing up to ask where their tablet is. Although I agree, they should have a separate repairs/returns call stream to handle those calls directly.
I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. 2 minute conversation with the guy total.
I've received an email about our conversation and currently waiting for a real response...
same boat, on hold for about an hour last night, spoke to someone about my backlight (bottom of screen doesnt always light up) said they will escalate and contact me within 48 hours. BS, last time I order from google.