Ok, so after loading "RUU_Kaiser_ATT_WWE_1.60.502.3_22.45.88._07_1.27.14.09_Ship.exe" for a couple days, tweaking a few things and adding a few software packages...
Yesterday, after leaving my desk for a while with the phone on the desk and unplugged after recent sync with desktop....
I come back and find my Tilt is really hot and totally dead!
Later in the day, last night and today...I noticed that on some email notifications, the vibrate latches in and won't stop until I wake up the screen!
Anyone else seen this? Need to decide whether to restore to factory condition, retest etc...or send back as defective.
Cheers and THANKS!
this has happened to me several times, I finally went off and set email alerts off which is annoying. This also happened on my other HTC phone 8125
This has happened a couple of times for me too on the totally stock ATT ROM.
Annoying but, since it's always with me, it's never gotten worse than "annoying".
Same problem here, since I don't want to disable the vibrating alert I just send a mail to HTC asking for a solution.
Hope they'll anwser.
I'll keep you posted.
Percentages...
Hmm, with these numbers (already)...it is difficult to determine if this is a quality control issue with a small percentage failure. Need some more replies and a comment from HTC!
I'm already inclined to tell AT&T to send me another one, especially since this issue has been experienced with the ship ROM, and it is less than 2-weeks old.
Also original rom and I had the problem from day one.
It's night over here in Belgium, but I won't wait from an answer from HTC. First thing tomorrow I'll call the shop where I've got it.
I've had this a couple of times on my UK Vario 3. It actually happened today.
The problem seems to span different roms and batches.
pjam
I've also have this problem so like most people I disabled the vibrate notification which isn't a fix but better than having it none stop vibrate. Hope they fix this for the Vario III as well as Kaiser
solution from a HTC dealer
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Anwser from HTC
I just called to HTC Europe, and the woman on the phone said "oh that's not good".
But a solution? I'll have to send it in for repair.
Still waiting for an answer on my email I send to HTC. And if I'll send it in for repair I'll first call again for a better anwser than "that's not good".
But sorry no real solution yet!
seems like this is getting worse and worse for us. I am experiencing the same issue. I have had the phone for about a 3 weeks now. The first week everything was fine. Then this sporadic occurance of the steady vibrate with new text and email messages. It seems like the first 2 vibrating pulses go through fine but it gets hung up on the last one. Full stock att ship rom here as well.
I'll get after AT&T for a replacement tomorrow (GMT -5) and post their response.
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
I called back to HTC support, explained the problem again. Also said that I'm not the only one but they are not aware of the problem. I'll have to send it in for repair.
So I called the repaircenter, and it would take 2 or 3 weeks.
Don't want to send him in for so long, so for now I'll try to live with it. Still hoping for a bugfix one day.
bigdigtown said:
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
Click to expand...
Click to collapse
did u walk into an att store? or make a phone call to customer support? In either case how did you go about proving this was infact an issue?
I called AT&T premier phone support from a shopping mall while waiting for my better half to shop...it took about 1 minute to explain the issue.
Basically, I told them my phone needed to be replaced because it was defective and explained the manifestation (sometimes when email alerts are set to vibrate, the vibration does not stop and if I let it keep going, it kills the battery fast and overheats the unit).
I further explained that I researched the problem online and that is appears a small percentage of users are affected by the issue so that it is likely a manufaturing QA issue.
I also suggested that they send me a new unit versus a refurbished one, at least the first time around. They responded, "Oh, of course we will be sending you a new unit".
It took another two or three minutes on hold for the order to be setup, and I had an email in my Tilt inbox before we disconnected.
Overall the experience was excellent.
Same problem here. Mine is a Hong Kong unit that is HTC branded. Using it here in Canada with Rogers.
Note: I have installed Blackberry Connect 4 as well for connection to my corporate email.
If an message comes in, it will sit there and vibrate like mad until I wake it up. For now, I've disabled vibrate.
Rom Version: 1.81.707.0 WWE
Rom Date: 09/05/07
Radio Version: 1.27.12.11
Protocol Version: 22.45.88.07H
Jens- said:
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Click to expand...
Click to collapse
sounds very much like the typical idiot you find in such places
is it just email notifications that are affected, or does it happen on all types of notification, ie sms message?
Good question...
Right now I'm running Dutty's Tilt Beta 2 w/ touch and all is good actually. It turns out that the phone ring uses only one vibration (long) and is followed by sound, where as my email uses 3 short vibrations only.
I'm more inclined to reach and answer the phone, than I am to reach to read an email, plus the email gets 3 chances to improperly latch the vibrate.
So, I don't know if it really is only email, or if email manifests itself as the culprit only because it happens more often.
Others may be able to confirm this.
I will say though, I'v had Dutty's running for 24 hours, and although the weekend email volume is much lower for me, I would have expected it to happen again by now.
The whole thing is crazy, sometimes it bothers the hell out of me, and other days it just gets forgotten or I assume it is a glitch.
All in all, I like the phone enough to keep it in the end, even with this problem. However, I still think the numbers on this forum are low enough that I have a decent chance of not experiencing this "bug" with my new phone when it arrives.
I've had my tilt since november, and just the past couple off weeks, when i make calls i've notice that there is static on my end, and every so often the person on the other end will complain about static, i didn't think much of it for a while until it kept happening, i also noticed that occasionally when i dial the call will drop immediately when i hit the send button even though i have full service anyone else had these issues and if so did you have to return it or was it fixable?
??????
I've never heard of this issue......Have you called your service people......sounds like a phone thing....have you flashed your rom?.....
mike19722 said:
I've never heard of this issue......Have you called your service people......sounds like a phone thing....have you flashed your rom?.....
Click to expand...
Click to collapse
never flashed my rom or anything like that, haven't called the service peeps yet, wanted to see if i could find a fix here first, but looks like i'll have to stop in at the local store i bought it from tomorrow. i just hope it repeats what it's been doing for them so i can show them what i mean.
??
they should give you one with no problems........If you never flashed then I think it truely your phone.....even if you did flash.....no one I've heard has had this problem due to flashing......
Peace
Mike
Just thought id mention the problems i have had with HTC and getting my unit repaired.
I had a problem with the radio in my tilt. I got an RMA, gave them a credit card number of course, and returned it(by the way, i did mention that my device is unlocked, and confirmed it would be returned unlocked).About a week later i get a call form them confirming they have the device and are looking into it. 3-4 days later i get a call saying the device is repaired, there is no charge, and it would be returned. I wont go into the hassle of dealing with FEDEX Ground, which was their choice of delivery company, but after a few attempts i got the device back.
I popped in my tmobile sim card and promptly got the sim lock screen. so i got on the phone and called to get the unlock code. 20 minutes on the phone, they agree to give me the code...but they dont have it, it has to come from level two.....and no i cant wait, they will email it to me.....Call the next morning, they cant help, wait for the email.....
Around this time, i decide to bluff my way through this with att as well. I get a tech person there eventually they agree to give me the code....but wait, the imei number isnt in their database.....
I also went back to the person i bought the phone from, they said they would get me the code in a couple days.
2 more days go by, i call htc back, explain all, i think i got the same tech, so they were sympathetic, and got level two on the phone while i waited.....gave me the code and off i went....
Entered the code, doesnt work....
Call HTC back, they say query the phone instead of looking under the battery this time, same number comes up, with a 01 at the end of it....they will email me the new code...
Get a response from the person i bought the phone from, "its not in the ATT database" with a couple of suggestions of unlock websites....I tired one and they couldnt do it
Call HTC back, "wait for the email"
Got a message on my phone from HTC, the original unlock code is correct, if it doesnt work, send the phone back again....so i got another RMA, gave them credit card again, and now will send back to them to unlock....
This is where i am, three weeks later, have been nice at times, have been a jerk at times, none seem to be able to get this phone fixed......
Hopefully this saga will end soon.
Ray
Okay im tryinig to get my head around this it may take a while so bear with me.
Well i was a my nans wake 2days ago a private function for friends and family which started at 12 and went till 4ish.
Upon returning home that night i checked my messages on my home phone and there was a message from a mobile phone number which i did not know, the message was left at 2.11pm, now the message was of background noise which as it turns out was friends and family talking at the wake, the message went for at least ten minutes.
So i rang the persons number which belonged to a julie who lived in sydney some 400km away, she has not left sydney for the past 12 months and doesnt even know laurieton the town i was in yet somehow her number has left a message using one of our phones to listen to our conversation? make sense??....lol it doesnt to me and sounds weird trying to explain it does anyone have anything like that happen or can explain it?
First off I am on AT&T with an AT&T Nexus 6. Second I have encountered a new issue with this phone. I searched and found nothing like it.
Here's what my phone is doing. I received a text from a friend a few days ago. But only the message came in under a different friends name. Example, a one friend "John" said hey man did you see my new truck? I replied yeah it looks pretty nice. I then back arrow out of my stock messenger app and when I do "Johns" name changes to "Todd". Then " Todd sends me back huh?
Same thing when I send a message. I will send it to one person and my phone will change it to another persons name.
I have had this problem stock and on custom roms.
Is anyone else experiencing this sort of issue?
@konaman,
This probably won't help you, but I'm on AT&T with branded N6 and I've never had nor heard of a problem like yours. Not sure what to tell you....
Yeah I haven't either but this is a really big deal, privacy wise. I'm going to sit down tonight and record myself texting until I can get this to happen again. I got a text from a friend named Mike once and we replied to each other several times and the message went to another person at the same time. It is very weird and annoying.
Another annoying problem I have is my phone will hang up on people when I either answer a call or call someone. As soon as I or they begin to speak, click. It hangs right up.
I have never had so many problems as I have had with this phone. I'm about to give up on it.