[Q] Milestone touch screen problem??? - Motorola Droid and Milestone Q&A, Help & Troublesh

Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!

Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527

Lesiroth said:
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Click to expand...
Click to collapse
Are u already solved the problem?

fpatrik17 said:
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Click to expand...
Click to collapse
same with my phone, may be digitizer was broken

Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.

shreyas99 said:
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
Click to expand...
Click to collapse
I have used CM6 on my phone, but when i got this issue, i made my phone back to 2.1. The problem is still standing.

uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?

shreyas99 said:
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
Click to expand...
Click to collapse
No warranty... :/ I really love this phone..
link: cgi.ebay.com/NEW-Touch-Screen-Digitizer-Motorola-Milestone-A855-/370476035985?pt=PDA_Accessories&hash=item564217af91#ht_997wt_1200[/url]
This may solve my problem??

Havent seen any such issues.. Thanks god..

it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,

fckndrmr said:
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
Click to expand...
Click to collapse
I have bought a new touchpanel today.. now waiting for the shipping.
I will write here, when i replaced it what will happen 2 me.
See u later!

I have a mililar problem, right side of screen wont work... flash to 2.1 dont slove this problem

Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas

lfsupino said:
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
Click to expand...
Click to collapse
where do you suggest one gets an environmental chamber?

environmentalchambers R'US of course

xploited said:
where do you suggest one gets an environmental chamber?
Click to expand...
Click to collapse
I have had good success with a combo of rice (inside a ziplock bag) to absorb humidity and/or a toaster over at the lowest bake setting.
Worked on MANY electronic devices over the years.
Sent from my Milestone using XDA Premium App

Same problem here. I've solved it by changing the digitizer (ebay 25 euros). Works fine now but in the mean time I change for a Desire HD... good by Milestone !
If you decide to change the digitizer, be patient, fixing th Milestone is not an user friendly task But if you take your time it's ok !

ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance

Related

Whats wrong with my Diamond :(

hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
eyetac said:
hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
Click to expand...
Click to collapse
...sounds like a hardware issue!
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
eyetac said:
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
Click to expand...
Click to collapse
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
http://www.youtube.com/watch?v=5-IUzerAT0s
exactly what mine does
even right after a screen re-align
sigh
cyron_at said:
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
Click to expand...
Click to collapse
ok, thanks dude
will take it in and hopefully get a replacement
another example of what mine is doing pretty much to the T
http://www.youtube.com/watch?v=ZhQIyqnTkS4&feature=user
if anyone may have a solution.. please let me know asap.. as i will try taking it in on saturday
thanks guys
damn, mine does the same from time to time!
does anybody have a solution?
did a replacement fix the problem?
unfortunately i havnt had a chance to take it in yet, but i have logged the problem with my service provider..
the problem occurs alot more when i used panosha's rom/s
with the default (and now alphazero) the problem seems less frequent, but definitely still happens..
happened badly yesterday when i used gps to get my girlfriend to a casting, but switched on car A/C and after 5 minutes it was cool again *shrug*
its really annoying though
will let u know when i finally get to taking it in, unless u get there first
Hi there, I have the exactly problem what you had. Whenever the machine is hot, it becomes mad. Any solution could be reslove the problem?
It really sounds like a hardware issue... When you return the phone to the store please flash back to the original stock rom (for warranty purposes )
same problem
i am getting he same alignment problem.i do it many times a day but still tapping somewhere on screen taps the other way.very difficult to dial phone numbers
cyron_at said:
...sounds like a hardware issue!
Click to expand...
Click to collapse
i dont think its an hardware issue,as after i align it works fine for few hours and then i have to align again to make the taps work acurately.........i have heard there is a cab file for it.if any one can post it here.........................or make a cab file so that clicking it makes the alignment as it was default with the new phone
It is a hardware issue. the screen somehow (usually when carried in front pants pocket) will get pressed and SHIFTED. Then screen pushes against the side-cover and this fools the touch-sensitivity of the screen. Try yourself - try to shift screen to one or other side, and directly after it will be better. it's still a service matter though. Send it for repair.
This is a known issue. You need to exchange the unit for a new one.
hey guys...
so late last year i took the phone in and it spent 3 weeks at leaf (HTC distributer here is south africa)
i got the phone back, turned it on in the store.. and guess what... still screwed..
i threw my toys to say the least and got a brand new phone..
the new phone was 110% up until 2 weeks ago..
it started doing the same damn thing (to a lesser extent)
i have found that its a connection problem..
the touch pad is very all over the place if used normally (so basically its unusable)
but if i hold down the top left of the phone(pushing down just above the start menu) with my left hand and use my fingers on my right.. the phone works perfectly again..
does anyone know how to fix this?
its so frustrating, especially knowing im going to be without it for 3 weeks or more again
hmmm ...
i heard that the radio-part is for managing the curcuits.
try an other rom.
but i cant give garanty, i hard it only.

[Q] Help me solve keyboard mystery please!

So here is my story.. i have a perfectly working kaiser, and one with a broken lcd.. but both of them are in terrible cosmetic condition.. so i decide to order from ebay a full housing (with keyboard included) to make it look good and give it to my brother as a present..
I perfectly disassemble the device with the working screen and easily install it in the new housing.. but when i turn it on i realise that the only working hardware keyboard buttons were q e u o f h l and some arrows i think...
My first conclusion was that the keyboard included in the housing was not working correctly so i decide to use my old one. but to my surprise the old keyboard also has only the same working buttons!!!
after that i also tried the keyboard from my other kaiser ( with the broken screen) with the same results.
So up to this point, i guess it is safe to assume that the keyboards have no problem.. but then the mystery grows cause i exchanged every single piece of the phone with the broken kaiser's parts and the problem remains the same...
Any idea?? i am an engineer and problems like that that i cannot think of a reason that they are happening drive me nuts!!! please help me sleep at nights..
thanx in advance!
Hooray! Someone else who has the exact same problem as me! The phone I have had the LCD screen replaced and once it was reassembled, the keyboard is wacky. I tried reseating it and the same keys you mention are the only ones working: Q E U O F H L, CAP/Shift, Tab, Space, Enter and the 4 arrow keys. Nothing else works. I'd love to see if anyone has a solution to our problem. =)
Also, I'm not sure if it does it for you but the backlighting doesn't turn back on once it goes off - even when pressing the working keys. I found other posts on this forum with similar problems (with no replies) but their keyboards were not working at all. There has to be a simple solution that we're missing if it's this common.
Thats really weird that we have the same keys working... it really has to be something we are missing... but i have changed everything..
the only thing i didnt change is the lcd, so now that you are telling me that this happened only after you changed the lcd, it got me thinking that maybe the lcd is not as inocent as it may seem... cause,ok, my first thought was like wtf the lcd couldnt mess up with the keyboard.. but now that i think about it it is the only thing i havent tried to replace.. i have a broken one but still quite operative, so i will try with this one and get back at you.. if in the meanwhile anyone else knows something or has an idea, please help a little bit!
Like you, I cannot find any reason between the keyboard and the screen that would cause this. They're not connected in any way or share any cables. They connect to different parts of the main board... there's no logic that I can find.
I got mine second-hand and the original owner said she had the LCD replaced because of a couple dead pixels. The keyboard was working fine before that. Let me know what you find out. I was planning on ordering a replacement keyboard assembly from eBay but since you've tried a couple, that saves me from wasting that money.
Unfortunatelly the extra LCD i had was not operating at all, so the test i wanted to do failed, and i still dont know whats causing the problem... i am more or less convinced that i have to buy a new lcd but it is a bit of a risk to change the screen because some buttons on the keyboard dont work, dont you think?? anyway i am wondering y nobody else has nothing to say... this hasnt happened to anyone else??
ilias_alk said:
Unfortunatelly the extra LCD i had was not operating at all, so the test i wanted to do failed, and i still dont know whats causing the problem... i am more or less convinced that i have to buy a new lcd but it is a bit of a risk to change the screen because some buttons on the keyboard dont work, dont you think?? anyway i am wondering y nobody else has nothing to say... this hasnt happened to anyone else??
Click to expand...
Click to collapse
Hey, why do not you try endkey replacement, you can read and download it at http://forum.xda-developers.com/showthread.php?t=704631
Hakim Rahman said:
Hey, why do not you try endkey replacement, you can read and download it at http://forum.xda-developers.com/showthread.php?t=704631
Click to expand...
Click to collapse
thank you for your reply! but i don't understand how this would help for our problems..
i talked with htc yesterday and they told me it couldnt be the lcd, but during the lcd replacement probably the flexiboard was a little torned (needs a microscope to be verified..) i am giving it for a free test on monday so i guess i l have a more detailed answer soon!!
ilias_alk said:
thank you for your reply! but i don't understand how this would help for our problems..
i talked with htc yesterday and they told me it couldnt be the lcd, but during the lcd replacement probably the flexiboard was a little torned (needs a microscope to be verified..) i am giving it for a free test on monday so i guess i l have a more detailed answer soon!!
Click to expand...
Click to collapse
Hmm, that's an interesting find. It's odd that the same problem exists on different phones, unless it's a common section/piece of the board/assembly that gets damaged. Are you going to try and use the assembly from your other phone? Let me know what happens. I'd like to know what piece I need to buy to get mine working again. =)

Help with touch related problem

Hi guys,
My Xperia ZR started behaving abnormally some days back, I put "screentouchtest" app and found that there were random inputs on the phone which made the phone go useless... Check the screen shot attached.
So I tried to make an app that will disable only that part on my screen and I was successful at it... Check screenshot attached. I could then at least use my phone to some extent.
But now the frequency of these random touch inputs have increased and that has made it again go unusable...
Problem is that I made this app as a floating app and whenever user touches other part of the phone , touch below the unblocked area is activated.
SO now I wanted to disable the touch completely over this area...any help will be appreciated.
Sony says it is due to water logging in the motherboard and no warranty will be given.
You are not alone!
Having the same problem here. Random touch inputs on the top right corner of device. I can assure you it's not because of water log of any sorts because i have opened ,checked, dried and even tested the touch display. Its a software related issue I guess which I am not able to pinpoint or understand. I wish someone from the forum helps with it.
water logging? did your phone get wet some time? its waterproof phone and no warranty given? :laugh: screw sony in consumer court
highevolutionary said:
Having the same problem here. Random touch inputs on the top right corner of device. I can assure you it's not because of water log of any sorts because i have opened ,checked, dried and even tested the touch display. Its a software related issue I guess which I am not able to pinpoint or understand. I wish someone from the forum helps with it.
Click to expand...
Click to collapse
If you think its a software problem, i'll try putting some custom ROM.
sourabhp said:
water logging? did your phone get wet some time? its waterproof phone and no warranty given? :laugh: screw sony in consumer court
Click to expand...
Click to collapse
Yeah I know Its waterproof. My brother was using it so not sure if there was water logging. But when we went to customer service the condition of the mobile was not good(Plastic that covers charging port was loose) so couldnt fight actually.
Custom rom doesn't help
Engic0 said:
If you think its a software problem, i'll try putting some custom ROM.
Yeah I know Its waterproof. My brother was using it so not sure if there was water logging. But when we went to customer service the condition of the mobile was not good(Plastic that covers charging port was loose) so couldnt fight actually.
Click to expand...
Click to collapse
Sorry to say unfortunately custom ROM doesn't help either. After I installed one just to see if the problem persists, To my surprise it didn't! But after a week or so the pendulum was back to square one. So I had to roll back. I really don't know how to go about this problem I think the problem is because of a bug of some sorts which causes the chip to send signals to the display addressing that its being touched or whatever. Anyway this is just my guess. You can try installing a custom ROM for your device and see if the issue ceases. In that case my problem would be just device specific. Do share your results after you install a custom ROM :good:.
highevolutionary said:
Sorry to say unfortunately custom ROM doesn't help either. After I installed one just to see if the problem persists, To my surprise it didn't! But after a week or so the pendulum was back to square one. So I had to roll back. I really don't know how to go about this problem I think the problem is because of a bug of some sorts which causes the chip to send signals to the display addressing that its being touched or whatever. Anyway this is just my guess. You can try installing a custom ROM for your device and see if the issue ceases. In that case my problem would be just device specific. Do share your results after you install a custom ROM :good:.
Click to expand...
Click to collapse
May be there is a problem with the touch digitizer under the LCD panel which is misbehaving. No software can fix it. You will need to replace the touch digitizer along with LCD screen as they are sold as single unit. Check online if you can find the parts and ask any local mobile repairer to replace it. :good:
NO Luck with Custom ROM
I put Android Lollipop (CM12 Port) and there have been no change. Looks like the problem is with digitizer, last time I told local repair shop to replace the screen they said they cant separate the screen and had no clue. But I searched and found out from youtube videos that it can be done. Now all I have to do is buy Screen+Digitizer.
As you can see the random touch strip have moved little upwards from my earlier screenshots. That happened months back. If anyone wants the app I made then let me know. It helps me to some extent.
Engic0 said:
I put Android Lollipop (CM12 Port) and there have been no change. Looks like the problem is with digitizer, last time I told local repair shop to replace the screen they said they cant separate the screen and had no clue. But I searched and found out from youtube videos that it can be done. Now all I have to do is buy Screen+Digitizer.
As you can see the random touch strip have moved little upwards from my earlier screenshots. That happened months back. If anyone wants the app I made then let me know. It helps me to some extent.
Click to expand...
Click to collapse
LCD with digitizer is around INR 4000
Which app did you make? What does it do?
sourabhp said:
LCD with digitizer is around INR 4000
Which app did you make? What does it do?
Click to expand...
Click to collapse
Where can I buy 1? Online? Link Please...
Since there are random touches on my phone, I made app that blocks this touch... Check the screenshots, I have "Show Touches" Option ON from Developer Settings. This makes all the touches show white marker... So I made app that floats over the screen and wont show any response when there are touches over that area. "Semi Transparent Area" in the screenshot - Touch wont work over that part. App wont completely disable the touch though, if we press other part of screen for that time app gets disabled...
Engic0 said:
Where can I buy 1? Online? Link Please...
Since there are random touches on my phone, I made app that blocks this touch... Check the screenshots, I have "Show Touches" Option ON from Developer Settings. This makes all the touches show white marker... So I made app that floats over the screen and wont show any response when there are touches over that area. "Semi Transparent Area" in the screenshot - Touch wont work over that part. App wont completely disable the touch though, if we press other part of screen for that time app gets disabled...
Click to expand...
Click to collapse
https://www.google.co.in/?gfe_rd=cr&ei=8BTTVIDzOc6AuASH8oCQCQ&gws_rd=ssl#q=sony+xperia+zr+lcd
Use google with different keywords
sourabhp said:
https://www.google.co.in/?gfe_rd=cr&ei=8BTTVIDzOc6AuASH8oCQCQ&gws_rd=ssl#q=sony+xperia+zr+lcd
Use google with different keywords
Click to expand...
Click to collapse
lol Okay
SOLUTION!!
Engic0 said:
lol Okay
Click to expand...
Click to collapse
Finally, a solution. Time for a digitizer+screen. Thank you guys.
Hey what is the app you made? I'm in the same boat but can't really afford a new digitizer....
Yep i need it too. It will be greatly appreciated if you share your app here. Thanks in advance.
Sent from my Sparkle V using Tapatalk
sorry guys for late reply!
I am attaching the apk here...
I have this problem too but it only happens if the phone screen get wet
Some time it happen randomly but when i press on the screen at bottom and on led gently it disappear and back to normal
Thank you!
The Float APK solved the major issue of my faulty touch screen in my Nexus 4. There are two lines in my screen where the touch is not working anymore. One of them is having several crazy clicks making my phone somehow useless. By using this app, I can prevent that, which is great!
Two issues I've got:
- the textbox to set the distance from the top is located exactly in the first dead line! So I need to turn my phone sideways to be edit to click there and edit its value.
- when using the phone in horizontal mode, blocked zone turns as well, but the faulty zone is fixed there.
I'm wondering if you might share with us the source code or maybe you consider to make some improvements on it?
Thank you so much for sharing this app here!
thanks for this app solution.
I too have problem of ghost touches. This app definately helps with that and makes the phone somewhat usable again.
The only problem is that some ghost touches are continous (it's like someone presses their finger on the screen and keeps holding it there). This makes action by other touches unresponsive.
Maybe we can find a solution for this in the float app?
Source code for the app
Finally since many of you requested, here is the source code! - Stop Touch - Source Code

[Q] Why did my Ace goes mad when I decided to turn EDGE network instead 3G (HSDPA) ?

It also happens when I'm not in a range of 3G connection. I though that there is a mistake in rom but it does in every single rom i tried. Should I try it in the Stock rom or what ?
Symptoms are...my phone decide to click on whatever in middle row of a screen or it holds a specific place of a screen and sometimes it becomes uncontrollable (I have a fight of clicking f. eg. The phone taps on Calc when I'm trying to open Settings and it opens calc.)
skoda9635 said:
It also happens when I'm not in a range of 3G connection. I though that there is a mistake in rom but it does in every single rom i tried. Should I try it in the Stock rom or what ?
Symptoms are...my phone decide to click on whatever in middle row of a screen or it holds a specific place of a screen and sometimes it becomes uncontrollable (I have a fight of clicking f. eg. The phone taps on Calc when I'm trying to open Settings and it opens calc.)
Click to expand...
Click to collapse
I never had such a problem with my Ace. I have pretty much tried all the roms here. Can you check this with a stock rom? If you are still experiencing this problem even in the stock rom, then it must a hardware problem. Do post the result. Hope I Helped
mahithm said:
I never had such a problem with my Ace. I have pretty much tried all the roms here. Can you check this with a stock rom? If you are still experiencing this problem even in the stock rom, then it must a hardware problem. Do post the result. Hope I Helped
Click to expand...
Click to collapse
Yeah I will try in a few days...I wonder that it could be hardware problem because I changed a digitizer two months ago and I could damage something
Same problem is there on my friend's Micromax A45 on stock firmware(only while charging)
Galaxy_Rohit said:
Same problem is there on my friend's Micromax A45 on stock firmware(only while charging)
Click to expand...
Click to collapse
Has he ever done something with hardware like change of digitizer as I did or something else ? Did the phone fell ?
mahithm said:
I never had such a problem with my Ace. I have pretty much tried all the roms here. Can you check this with a stock rom? If you are still experiencing this problem even in the stock rom, then it must a hardware problem. Do post the result. Hope I Helped
Click to expand...
Click to collapse
So, I get a stock phone to my Ace and the result was same I have to search for a mistake somewhere inside the phone.
skoda9635 said:
So, I get a stock phone to my Ace and the result was same I have to search for a mistake somewhere inside the phone.
Click to expand...
Click to collapse
Now you can be sure its the hardware problem. Can you make sure if the digitizer connections are right?
skoda9635 said:
Has he ever done something with hardware like change of digitizer as I did or something else ? Did the phone fell ?
Click to expand...
Click to collapse
No...the phone didn't fell till the time he noticed, & he's not a technician at all.
mahithm said:
Now you can be sure its the hardware problem. Can you make sure if the digitizer connections are right?
Click to expand...
Click to collapse
Yeah, I will look on it tomorrow but everything is okay but such a little thing like EDGE is damaged, ubelievable
Galaxy_Rohit said:
No...the phone didn't fell till the time he noticed, & he's not a technician at all.
Click to expand...
Click to collapse
Well, where did he bought the phone ? From second-hand (I mean from another user) or brand-new from a shop ? He could try fix it on his own but I don't recommend it with non-popular brands they are difficult to repair (I know I had some chinese phones) or try his luck at service center or if he still has a warranty he could reclaim it.
skoda9635 said:
Well, where did he bought the phone ? From second-hand (I mean from another user) or brand-new from a shop ? He could try fix it on his own but I don't recommend it with non-popular brands they are difficult to repair (I know I had some chinese phones) or try his luck at service center or if he still has a warranty he could reclaim it.
Click to expand...
Click to collapse
Phone was brand new & this issue happens rarely, not always...so he's ok with it.

Xiaomi MI5 - Randomly unresponsive touchscreen

Hello guys, so I recently received an MI5 I ordered on Gearbest, in the 64gb international version (MIUI Global 8.2.2.0).
From day one, the touchscreen had the bad habit of going unresponsive randomly, meaning i have to struggle to swipe/click. Using hard keys (home, power) somehow fixes the issue for a few minutes but that's all. I unlocked the bootloader with Mi Unlock, and tried the latest build of LineageOS, and even flashed next the latest MIUI international developper build (29/06). On all of these 3 ROMs, the issue persists (and I went full wipe each time).
At the phone start, it is generally OK for a bunch of minutes, and then randomly becomes unresponsive.
I searched on the internet and did not find fixes, and i'm still unsure whether it's software or hardware related, even though I fear its the second option.
Would any of you have any more information on this subject?
To rule out any possible software issues, I'd flash the latest stable ROM.
Give that a shot and then see if the problem persists.
Well, the phone came new with the latest MIUI Global ROM (8.2.2.0), and since first start the problem was here. In the beginning I thought that it was just the phone lagging while setting up, but as time passed it was still there, no matter which ROM I flashed.
So, is there a potential software fix, or is this an hardware issue?
I am having the same issue, i hope its not hardware related :/
vlatko98 said:
I am having the same issue, i hope its not hardware related :/
Click to expand...
Click to collapse
Unfortunately, I'm starting to think it is, considering what I found on the internet. I'm kinda deceived by Xiaomi, which I thought was great value for the price. There is not even an official statement about this, even though many users reported the issue.
damien2702 said:
Unfortunately, I'm starting to think it is, considering what I found on the internet. I'm kinda deceived by Xiaomi, which I thought was great value for the price. There is not even an official statement about this, even though many users reported the issue.
Click to expand...
Click to collapse
Sadly thats the problem with Chinese phones,some of us that will face this problem's have no protection,we cant return the phone and get a new one,its better for us just to buy a new screen off aliexpress for 20euros than to wait 2 month's to ship it back and wait for it to be fixed and then returned and you pay the shipping costs and also the repair costs,but thats the risk we accept when we want the best bang for the buck.
Also poor quality control on the products to cut the costs is the real reason behind the problems we face
Had the same problem, it got fixed in the latest developer 7.6.29.
mundano said:
Had the same problem, it got fixed in the latest developer 7.6.29.
Click to expand...
Click to collapse
Hi, I indeed tried this solution, even thought it worked for a few hours.. But it came back soon enough
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
please can you make video this help a lot
Hey guys, thanks to Griha3212 I found out on my Mi 5 it's the screw in the top middle part of the phone, the one with warranty sticker. Just loosen it a bit. It works fine after I loosen it. Tried tightening it too and the problem came back.
mi5 unresponsive
mundano said:
Had the same problem, it got fixed in the latest developer 7.6.29.
Click to expand...
Click to collapse
still fixed at these days? now after screen replacement and an update, the touch becomes unresponsive
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
This is still working. Thx for help. Saved my phone after screen replacement.
Which Screws`?
I have the same Problem with my Mi5. Is there anyone who has a Picture for me, which Srews i have to loosen? Thanks
hotdogg1979 said:
I have the same Problem with my Mi5. Is there anyone who has a Picture for me, which Srews i have to loosen? Thanks
Click to expand...
Click to collapse
Hi Guys, I hope my solution helps to solve your problem. It is definitely about the screws. For me, I have found out that one screw is very slightly thinner than the others (of course the one with warranty stick should go to the centre and there is one silver metal going top left). This thinner screw should go up middle. That worked for me.
Does the screws trick work on your phone? Plz tell me.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
Thank you, you saved my Gemini :good:
Doesn't work for me. I tried with all screws.
Sent from my MI 5 using Tapatalk
screw solution works !!
I tried this solution with Redmi 2 and its the exact same screw which is the problem ie the screw right in the middle of the phone.
i loosed it slightly and now no more screen freezes. :good:
Hi I'm attaching an image with the screws numbered.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
It would be nice if you post which numbers have you tried.
Richardyii said:
Hey guys, thanks to Griha3212 I found out on my Mi 5 it's the screw in the top middle part of the phone, the one with warranty sticker. Just loosen it a bit. It works fine after I loosen it. Tried tightening it too and the problem came back.
Click to expand...
Click to collapse
Did you mean that, when loosen it, the problem dissapears immediately without rebooting? Because I've tried it and it does not work immediately.
Mamihla said:
Hi Guys, I hope my solution helps to solve your problem. It is definitely about the screws. For me, I have found out that one screw is very slightly thinner than the others (of course the one with warranty stick should go to the centre and there is one silver metal going top left). This thinner screw should go up middle. That worked for me.
Click to expand...
Click to collapse
I think your explaination is a little bit confusing. Did you mean that the thinner screw (the number 1 on the image attached) has to be swapped with the number 2? Or with the one with the warranty (number 5)?
Please if any other one found a combination that works, post it using the numbers of my attachment as reference. I have been tried several combinations amd no one seem to work.

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