Database Develop

[Q] Soft bricked, no download mode, jig doesn't do anything.

My phone only displays the phone!computer icon, and I've tried all the button combinations for getting into download mode. I tried using a usb jig and it does nothing at all. The computer doesn't recognize the phone when I plug it in. Is there any way to fix this?
I've been reading as many posts about this as I can, but I've been awake around 30 hours now and I just don't think I can dig around any more. This really sucks

Sorry that you hadn't come across this sooner, but you can use that phone--/!\--pc screen as download mode. Just fire up Odin/Heimdall, hook it up to your computer, and Odin/Heimdall should see it and be ready to flash.

Thanks, but I've tried both and neither of them recognize my phone.

Have you looked through the Captivate Connection Issues thread. That will cover a lot of the steps that might get your phone and pc communicating again.

Faced this recently and i was not able to flash stock from phone ! com screen as the phone was not reconized by PC, Used a jig and the phone was in DL mode.
Do you have a proper jig or a home made one ?

Yes I have tried the methods in the Connection Issues thread, couldn't get any of them to work though.
I have a jig I bought from amazon.

Use that screen as dl mode
Sent from my ICS powered Captivate using Tapatalk

I've tried that but odin or heimdall won't recognize my phone.

drktigger said:
I've tried that but odin or heimdall won't recognize my phone.
Click to expand...
Click to collapse
Then I bet you either have a bad cable or you messed up your drivers by using both Odin AND heimdall.
Sent from my ICS powered Captivate using Tapatalk

Hmmm... but I've been able to use both before I bricked my phone.

I think there is something wrong with ur cable and jig its not possible that jig will not force this screen to DL mode. Did u checked the jig with another phone ?

drktigger said:
Hmmm... but I've been able to use both before I bricked my phone.
Click to expand...
Click to collapse
Heimdall's drivers breaks Odin on that usb port.
Sent from my ICS powered Captivate using Tapatalk

Well, my usb cable never gave me any trouble before, and I've used it many times to flash roms to my phone.
The jig has never worked though, even when I tried it while my phone was functional. Should I try to make my own jig to see if that works? Is it possible that a jig doesn't work for all phones, or is that pretty unlikely?
I use separate usb ports, one for odin and the other one for heimdall.

drktigger said:
Well, my usb cable never gave me any trouble before, and I've used it many times to flash roms to my phone.
The jig has never worked though, even when I tried it while my phone was functional. Should I try to make my own jig to see if that works? Is it possible that a jig doesn't work for all phones, or is that pretty unlikely?
I use separate usb ports, one for odin and the other one for heimdall.
Click to expand...
Click to collapse
You could have a bad jig, worst case scenario your phones usb port could be busted. More likely that the jig has a cheap or faulty resistor. I
Sent from my ICS powered Captivate using Tapatalk

Okay, so I guess my best bet is to just try to build my own jig. I'm thinking I'll try this: http://forum.xda-developers.com/showthread.php?t=889128

Remember the correct resistance is 301k ohms. Although anything from 287k-309k should work. But considering radio Shack resistors have 5% margin I've had phones not work with 300k. Just a fyi.
Sent from my ICS powered Captivate using Tapatalk

Okay, but I know next to nothing about this stuff, so how would I make a jig that's 301k or 309k ohm as opposed to one that's just 300k ohm. I've never had to buy resisters before so...

Uh probably will need to buy enough to sum up 301k (ei 3 100k + 1 1k) unless your Radio Shack (or other electronic store) has a 300k or 301k single resistor. This is what I used to make my first one. Just don't bother buying the usb head he uses (way to expensive). You can skip the connector and just stick the resistors directly in the phones hub though thats up 2 you.

Okay uhhhhh derp! That sounds simple enough lol just making sure I get it right. Thanks a lot man. I guess I'll be making a trip to radio shack as soon as I can. Hope this works!

I got the jig built and fidgeted around for around 20 minutes, and thought maybe this wasn't going to work. Then I remembered I had an old charging cable I found in an office trash can. I cut out the micro usb part and plugged it into the phone and touched the jig on pins 4 and 5, waited a few, and the download mode screen popped up! I was so close to giving up I couldn't believe my eyes! Thank you so much for your help everyone. I mean holy crap...

Possibly dead USB port

Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)

Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.

Or you can just pay ~35$ to get it fixed, look in my sig. They are good!

b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
Click to expand...
Click to collapse
Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!

They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!

interesting, didnt know about that one either

Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...

That sounds like a bad cable, just buy one of those first, cheaper and easier to check!

b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
Click to expand...
Click to collapse
It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)

My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..

My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA

Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?

cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.

I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app

[Q] Not booting (black screen, no vibrate, usbJIG not working)

I tried different batteries, different cables and different chargers, but get no response whatsoever, even when using a USBjig. Can't get into recovery or download mode. ODIN doesn't find it.
I've been having problems with the microUSB port for a while (phantom USB), in which the phone thinks a charger / car dock is connected (whilst this is not the case). Not sure if they are related, though.
I was running RocketRom V1 (which ran great) when my note suddenly turned off and didn't respond to anything.
Two days later, whilst my supposedly dead note was connected to my PC, my note booted when I booted my pc (very, very odd). I immediately updated my rom to RocketRom v2. My note ran fine for a couple of hours. Then, again, it turned off and hasn't responded to anything since.
What options do I have left to fix my Note? Thanks!

Sounds like dodgy usb connector and therefor not charging properly, I'd get it looked at under warranty or there are a couple of threads here on how to replace the usb port yourself.
Sent from my GT-N7000 using xda premium

Thanks for the response, Spydertracks. I've send the phone to samsung for repairs, but my warranty was refused thanks to physical impact damage. I fail to see how this relates to my N7000's issues, especially since I haven't dropped my note and the problems started when it was lying on the table.
They didn't explain which part of the phone was damaged, by they did send me a picture of the insides of my phone. It shows a small square item (a sticker, perhaps), with 16 small x's on it. Is this a warranty sticker or something?

for now you can use an external battery charger and boot up your note,
also if its the USB connector in the phone, loads are available on selling websites that come with tool kit to do it yourself. videos on youtube as well.,

nokiamodeln91 said:
for now you can use an external battery charger and boot up your note,
also if its the USB connector in the phone, loads are available on selling websites that come with tool kit to do it yourself. videos on youtube as well.,
Click to expand...
Click to collapse
Thanks for the reply. I have ordered a USB module and will try to fix it myself. However, even with a fully charged battery my note won't boot. It does charge (and the battery heats up) in my Note, but it just won't boot or give any life signal (like a "charging" screen, vibration, whatsoever).

joepsz said:
Thanks for the response, Spydertracks. I've send the phone to samsung for repairs, but my warranty was refused thanks to physical impact damage. I fail to see how this relates to my N7000's issues, especially since I haven't dropped my note and the problems started when it was lying on the table.
They didn't explain which part of the phone was damaged, by they did send me a picture of the insides of my phone. It shows a small square item (a sticker, perhaps), with 16 small x's on it. Is this a warranty sticker or something?
Click to expand...
Click to collapse
That is a water damage sticker

hmm.get the USB issue get sorted first. then probably try to put in download mode somehow and boot. may be a JIG will work then

joepsz said:
I tried different batteries, different cables and different chargers, but get no response whatsoever, even when using a USBjig. Can't get into recovery or download mode. ODIN doesn't find it.
I've been having problems with the microUSB port for a while (phantom USB), in which the phone thinks a charger / car dock is connected (whilst this is not the case). Not sure if they are related, though.
I was running RocketRom V1 (which ran great) when my note suddenly turned off and didn't respond to anything.
Two days later, whilst my supposedly dead note was connected to my PC, my note booted when I booted my pc (very, very odd). I immediately updated my rom to RocketRom v2. My note ran fine for a couple of hours. Then, again, it turned off and hasn't responded to anything since.
What options do I have left to fix my Note? Thanks!
Click to expand...
Click to collapse
U can try this and for me it worked...
Force to CWM, than wipe all data\cashe\dalvik and flash kernel and reboot into recovery.than wipe all again,than flash ROM and fix permission.Enjoy

Sale_zg said:
U can try this and for me it worked...
Force to CWM, than wipe all data\cashe\dalvik and flash kernel and reboot into recovery.than wipe all again,than flash ROM and fix permission.Enjoy
Click to expand...
Click to collapse
My god man, it sounds like rape, how can you force cwm when you can't enter recovery.
Sent from my GT-N7000 using xda premium

http://forum.xda-developers.com/showthread.php?p=35280215

SpyderTracks said:
My god man, it sounds like rape, how can you force cwm when you can't enter recovery.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
ho ho ho ....that was a great line lols made me chuckle ....nice 1

SpyderTracks said:
Sounds like dodgy usb connector and therefor not charging properly, I'd get it looked at under warranty or there are a couple of threads here on how to replace the usb port yourself.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
He must be charging his device while doing this even take battery out couple of times, and yes it is rape of system, but it should work...

Sale_zg said:
He must be charging his device while doing this even take battery out couple of times, and yes it is rape of system, but it should work...
Click to expand...
Click to collapse
I would try cleaning the usb port with pure alcohol and a cotton bud. usually when it states a charging when not and switching between driving mode and not it points to dirty connectors. Battery is obviously not the issue as he's tried different ones. Only other thing would be to charge the battery on an external battery, that would show if the usb port has failed.
Sent from my GT-N7000 using xda premium

SpyderTracks said:
I would try cleaning the usb port with pure alcohol and a cotton bud. usually when it states a charging when not and switching between driving mode and not it points to dirty connectors. Battery is obviously not the issue as he's tried different ones. Only other thing would be to charge the battery on an external battery, that would show if the usb port has failed.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
:good:Agree

SpyderTracks said:
I would try cleaning the usb port with pure alcohol and a cotton bud. usually when it states a charging when not and switching between driving mode and not it points to dirty connectors. Battery is obviously not the issue as he's tried different ones. Only other thing would be to charge the battery on an external battery, that would show if the usb port has failed.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thanks for the advice. Tried cleaning the port with alcohol and a cotton bud, didn't work. However, I did notice a high pitched sound coming from the charger when my N7000 was attached. This sound could not be heard when charging any other device (with that same charger), which might indicate a short-cirquit in the USB connector port in my Note. The phone (and the battery) do heat up slightly when the charger is connected, though.
I have ordered a UBS module, which will arrive in 2 weeks. I'll let you know if it worked.

joepsz said:
Thanks for the advice. Tried cleaning the port with alcohol and a cotton bud, didn't work. However, I did notice a high pitched sound coming from the charger when my N7000 was attached. This sound could not be heard when charging any other device, which might indicate a short-cirquit in the USB connector port in my Note. The phone (and the battery) do heat up slightly when the charger is connected, though.
I have ordered a UBS module, which will arrive in 2 weeks. I'll let you know if it worked.
Click to expand...
Click to collapse
Best of luck. For info, my charger has a high pitched whine also, think it's quite common.
Sent from my GT-N7000 using xda premium

joepsz said:
Thanks for the advice. Tried cleaning the port with alcohol and a cotton bud, didn't work. However, I did notice a high pitched sound coming from the charger when my N7000 was attached. This sound could not be heard when charging any other device (with that same charger), which might indicate a short-cirquit in the USB connector port in my Note. The phone (and the battery) do heat up slightly when the charger is connected, though.
I have ordered a UBS module, which will arrive in 2 weeks. I'll let you know if it worked.
Click to expand...
Click to collapse
LET HIM CHARGE.........Then try go into CWM....

I have just replaced the USB connector module of my N7000. Unfortunately, it still does not boot / enter recovery / download mode / show anything on screen / show any sign of life.
Do I have any options left?

[Q] Galaxy note charging issue - replaced charging port but still not fixed. help

Hi All,
I have read other threads and can not find answer so that is why i am creating this thread.
basic things to know...
1. Got my Galaxy Note (GN) off ebay. It came with the following major issue: "cannot be charged via laptop's usb port or wall socket"
2. GN does not have a custom rom. It is unlocked to any network. So, i am assuming it has a "stock rom". can someone tell me how to verify that?
3. I looked into various threads and ultimately decided to replace my usb charging port.
4. I should mention that before any replacement of parts whatsoever, i could see my device on windows and transfer files etc. via usb connection.
5. before and after replacement, it says its "charging" but nothing gets charged. If anything the battery level goes down. This suggests to me that there is an issue with charging circuitry somewhere? anyone can shed light on it?
6. Currently i am using an external charger to charge up my battery. Battery is fine as it gets charged up, just fine.
7. What other options do i have to find out the solution to my charging issues. Anything i can do to narrow down the issue further?
Any help will be greatly appreciated.
Regards,

Ebay is your best friend. You can change the charging usb port for less than 10 dollars. I bought mine from chinese supplier. The board cost me less than 9 dollars, shipped. It came within 2 weeks. You must open up your phone (8 tiny screws- see youtube video on how to open up n7000). The board comes out easily. You must check the revision on the usb port. Mine is 1.0. It also comes in 0.0, 0.8 and 2.0. I got the exact one with matching colors as the original part. I saw the same board in different revisions and with different colored boards. I got the same exact one, looking at the ebay picture. I was able to change my board in less than 10 minutes. problem solved.

aftabbabar said:
Ebay is your best friend. You can change the charging usb port for less than 10 dollars. I bought mine from chinese supplier. The board cost me less than 9 dollars, shipped. It came within 2 weeks. You must open up your phone (8 tiny screws- see youtube video on how to open up n7000). The board comes out easily. You must check the revision on the usb port. Mine is 1.0. It also comes in 0.0, 0.8 and 2.0. I got the exact one with matching colors as the original part. I saw the same board in different revisions and with different colored boards. I got the same exact one, looking at the ebay picture. I was able to change my board in less than 10 minutes. problem solved.
Click to expand...
Click to collapse
I have already changed the usb port and the problem persists.
How much of an issue will it be if the revision number do not match up with original one?
i dont have tools infront of me so i cant check whether there is a direct match or not.
thanks for reply.
regards,

troll_buster77 said:
I have already changed the usb port and the problem persists.
How much of an issue will it be if the revision number do not match up with original one?
i dont have tools infront of me so i cant check whether there is a direct match or not.
thanks for reply.
regards,
Click to expand...
Click to collapse
I think matching the revision is important. you must have your original part to verify which was the original revision. I have seen on threads where the revision was not matched and the part didn't help solve the problem.

troll_buster77 said:
Hi All,
I have read other threads and can not find answer so that is why i am creating this thread.
basic things to know...
1. Got my Galaxy Note (GN) off ebay. It came with the following major issue: "cannot be charged via laptop's usb port or wall socket"
2. GN does not have a custom rom. It is unlocked to any network. So, i am assuming it has a "stock rom". can someone tell me how to verify that?
3. I looked into various threads and ultimately decided to replace my usb charging port.
4. I should mention that before any replacement of parts whatsoever, i could see my device on windows and transfer files etc. via usb connection.
5. before and after replacement, it says its "charging" but nothing gets charged. If anything the battery level goes down. This suggests to me that there is an issue with charging circuitry somewhere? anyone can shed light on it?
6. Currently i am using an external charger to charge up my battery. Battery is fine as it gets charged up, just fine.
7. What other options do i have to find out the solution to my charging issues. Anything i can do to narrow down the issue further?
Any help will be greatly appreciated.
Regards,
Click to expand...
Click to collapse
Check if U607 and R619 are good, they are on the main board.
Download service manual to identify those parts and first check for bad solder joint.

I hqve the same priblem but i didnt check the part numbers gunna have a look for them now. In all honesty i thought it wouldnt matter as they may have been all the exact same
Sent from my GT-N7000 using xda app-developers app

lionelia said:
Check if U607 and R619 are good, they are on the main board.
Download service manual to identify those parts and first check for bad solder joint.
Click to expand...
Click to collapse
Whoah, seriously? Seems kinda like overkill. What I've heard most is having to hold the cable in 'just' the right position for it to charge, which doesn' t sound like a mainboard issue, since the charge port is connected via a ribbon block (and an antenna cable).
What's odd is that the charge port board on mine has this problem, but it is ROCK SOLID and the connector blade inside is totally clean. Pushing the plug down towards the back of the phone would, based on the physical layout of the internal USB pins, if anything, REDUCE contact pressure. It seems like this is a non-permanent problem and I SWEAR I saw an amazon post somewhere where a guy describes a simple physical mod that suddenly lets all normal charges work fine. Just can't find it...

I have a Samsung Note 2, same thing...not charging through the port, battery is good, charger is good, changed the charge port circuit and nothing...re installed the operating system, it's unlocked, rooted..works fine as long as I charge the battery externally...I have no idea what to do or which direction to go...any help...and I'll keep everyone posted as to the results of any suggestions...goo part is...I know how to get the thing apart....Blessings, As Always...

Same here - changed micro usb board and still not charging
Hi
I have the same problem. Have samd=sung galaxy note N7000 and suddenly stopped charging.
I changed the micro-usb port - it is the same version as the one inside. The mobile is still not charging! :crying:
Has anyone found a solution to this ?

even stranger
Have just noticed that the mobile charges fine in the car with the charger that originally caused the problem.
However it will charge with nothing else - neither USB port of PC not directly to wall socket.
Could the car charger have set it to charge at a higher voltage?
anes2828 said:
Hi
I have the same problem. Have samsung galaxy note N7000 and suddenly stopped charging.
I changed the micro-usb port - it is the same version as the one inside. The mobile is still not charging! :crying:
Has anyone found a solution to this ?
Click to expand...
Click to collapse

did you try different cables? bit silly answer but anyway try it.
Maybe different battery?
or a wall battery charger?
Sent from my GT-N7000 using Tapatalk 2

Hi all,
Sorry to revive an ageing thread but this still seems to be an issue at large.
I have a question:
I am a little confused. After seeing a number of these charge port PCB's on Ebay, some sellers are saying only for Rev 0.8 and others say nothing at all, yet in ALL the images from numerous sellers, the PCB's have Rev 1.0 written on them including my own N7000's charge port PCB.
Please could someone enlighten me?
Many thanks!

changed usb port after charging probs
Hi there,
I am having the same damn problem. After having charging probs and a loose connection, I decided to buy a new usb port and everything should be fine again. After replacing the port i tried to charge before installing the back case part and everything worked! But after putting the phone back into the case it went back to the problem like before replacing the port. It is loose and i cant get a pc connection to work.
So after disassembling it several times and reading forum posts in several boards i found this thread which has not the answer for the problem but some suggestions what could cause the problem.
I think it is not worth it to change the Motherboard too but if someone could test it that would help I think.
In another board someone wrote he had 3 port boards bought and they were all dead on arrival. So i believe this could also be the problem what do you think? Did anyone try different replacement parts from different shops?
And is yours charging if you do not install the backplate/backcase?

where did you buy the port? and is it same revision that was in their.
I think a new cable (proper quality) fixes it
that or pc driver reinstall
Sent from my GT-N7000 using Tapatalk 2

Hello,
Got a similar problem. Samsung note 1 (n7000) wasn't charging the battery. Holding the mini usb down was the trick.
I bought a new charging port and replaced it. The thing....it is charging now...but giving me: Emergency calls only!
Send back that part and got it replaced.... Just installed it and again: Emergency calls only...
It does show that it has reception. It's not due to my carrier as sim in another phone is working ok. Replacing the old part solves the problem.
If anyone has an idea how to solve this problem.....PLEASE let me know.
Regards

Moesab said:
Hello,
Click to expand...
Click to collapse
is it same revision? connectors and touchpoints on same place?
try these:
4llerbuntu said:
Open up the phone again. and check the screws that hold down the usb port
the speaker is attached to the plastic cover on top of the usb port. it is not making contact with the right points.
try it whilst the phone is on, play a audio or video file and hold down that part with your fingers. u will see that it will work.
meaning that the screws are either loose or too tight and not properly aligned.
Click to expand...
Click to collapse
nCoder said:
Click to expand...
Click to collapse

baz77 said:
is it same revision? connectors and touchpoints on same place?
try these:
Click to expand...
Click to collapse
Hello,
Yes, I should have mentioned that. Same revision. Connectors seem to be in the same place.
Please check picture. The one above is the original and the one with the white sticker is the replacement part.
Thanks for your response!

where did you get it?
try parts4repair.com they sell working ones and dustplugs for your usb hole
the bottum one is damaged on the chip on the left
Sent from my GT-N7000 using Tapatalk 2

baz77 said:
where did you get it?
try parts4repair.com they sell working ones and dustplugs for your usb hole
the bottum one is damaged on the chip on the left
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Damaged....really? I got it from Ebay (UK).
But 2 parts with the same problem? I will buy from another seller.
Thanks for your answer!

well you can check it, I am no expert but it looks damaged.
Sent from my GT-N7000 using Tapatalk 2

Having issues suddenly with my droid turbo not responding after going dead

So I was using my phone and was running low on battery power. My ended up dying at like 5% as usual with my droid turbo. I was with my friend in his girlfriends car and plugged it into her cheap charger she picked up at a gas station or something. My phone registered the charger and then began the battery symbol like usual although it never got to the battery percentage, it just stayed as a gray battery symbol with the lightning bolt. After a while the phone screen went black and wouldn't respond to anything and figured that the charger just made the phone go dead and that I could plug it into a Verizon charger to make it work again. When I got home I plugged it in and nothing, no response at all not even the green light at the top of the phone. I plugged it into my computer and it shows up on device manager as QHSUSB_BULK. Now to be clear my phone was never rooted or had anything done to it. The phone was completely stock. I need help frantically because I need to get some media off of the phone if at all possible, whatever the cost. Not sure if just letting it charge for a while will help or not. Thanks for the help in advance.

If you plug it into your home charger it should turn on at least and show the battery symbol when charging and it should go up if you haven't tried it already. If it doesn't, sounds like some kind of charging issue.

BlueForce64 said:
If you plug it into your home charger it should turn on at least and show the battery symbol when charging and it should go up if you haven't tried it already. If it doesn't, sounds like some kind of charging issue.
Click to expand...
Click to collapse
The phone doesnt respond at all to any commands. The green light doesn't even pop up as if thebphone was clear dead. Took it to Verizon they thought the battery might be fried which I guess would keep the phone from turning on.

That is entirely possible. When I buy after market chargers, I generally only buy anker stuff. I've never had a problem with their stuff. Get what you pay for. Not that you bought that but yeah.

BlueForce64 said:
That is entirely possible. When I buy after market chargers, I generally only buy anker stuff. I've never had a problem with their stuff. Get what you pay for. Not that you bought that but yeah.
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Yeah I definitely learned a lesson. Is there any way I can get the data off of it though? Would Motorola recover the data for me or is there some way? The data should all still be there considering there were no deletion processes. Of course maybe im wrong but I just hope I can get everything recovered.

It's possible if it will connect to your computer and you can read it but otherwise I'm not sure

Assuming the charging port is damaged you could try a wireless charger.
Sent from my XT1254 using Tapatalk

Well like I said the computer can read it, but thats all it can do. It recognizes it as being plugged in but cant do anything else.

dnwhome3 said:
Assuming the charging port is damaged you could try a wireless charger.
Sent from my XT1254 using Tapatalk
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Tyler2265 said:
Well like I said the computer can read it, but thats all it can do. It recognizes it as being plugged in but cant do anything else.
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If you try a Qi wireless charger, that would give it the chance to actually charge. Maybe some circuitry in the USB port is damaged and it's not receiving a charge. You actually have the phone, so you know better. But wouldn't hurt to go to a store and try putting it on a Qi charger for a few minutes as a test. When my phone is OFF and I put it on a Qi charger, it actually turns it on, boots the phone.

That is definitely a thing to try. If your computer can read it then you can easily save the files off the phone.

I'll have to give that QI a try. People st Verizon probably didn't even think of that.
How would I go about getting the data off of it though? The phone doesnt show up on computer just shows up in device manager under the code I wrote in the first post.

Tyler2265 said:
I'll have to give that QI a try. People st Verizon probably didn't even think of that.
How would I go about getting the data off of it though? The phone doesnt show up on computer just shows up in device manager under the code I wrote in the first post.
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One step at a time. If it will charge normally with Qi and boot, then it once booted it might show up as device on PC.

BlueForce64 said:
That is definitely a thing to try. If your computer can read it then you can easily save the files off the phone.
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I tried the QI charger and it did not work. Thr light on the Verizon pad flashed red. Thr battery has got to be fried. So im not exactly sure what to do next.

Well, you can always get a new one through insurance or through swappa. I get that it's the stuff you want to save though. Might not be able to if your computer can't see it as a SD card unfortunately.

BlueForce64 said:
Well, you can always get a new one through insurance or through swappa. I get that it's the stuff you want to save though. Might not be able to if your computer can't see it as a SD card unfortunately.
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Well the way I look at it there's always other phones but not memories. So if worse comes to worse I'll just tear the phone apart and find the internal storage.

Tyler2265 said:
I tried the QI charger and it did not work. Thr light on the Verizon pad flashed red. Thr battery has got to be fried. So im not exactly sure what to do next.
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Tyler2265 said:
Well the way I look at it there's always other phones but not memories. So if worse comes to worse I'll just tear the phone apart and find the internal storage.
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Very sorry you couldn't resuscitate your phone. Hope you can save your data.

ChazzMatt said:
Very sorry you couldn't resuscitate your phone. Hope you can save your data.
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So there's no way you guys can think of to get this data off? I could use all the help I can get

Even if you tore yours apart and found the memory chip, it's soldered onto the board. I know because I've opened my turbo to do repairs and it's not hard but not easy. Maybe, just maybe, if you had the sophisticated equipment you could apply the proper voltage to be able to read the card, assuming you could find the + and - pins on it and then also the transmit pins on it and solder yourself a usb cable to direct connect to it to the computer, that might work but would be extremely complicated. I'm a professional electronics technician and I test, build, and repair boards but not phones. I do surface mount work though. Anyways, got off topic. So unless you got that going for you, I don't see it happening.
One last thought, do you have Motorola drivers installed on your PC? Could help. Don't know.

Tyler2265 said:
So there's no way you guys can think of to get this data off? I could use all the help I can get
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There are youtube guides out there on how to replace the battery in this phone. It's not easy, but it's probably easier than finding the storage chip and figuring out a way to build a new physical interface to access it. New battery = resurrected phone = get your data back. Maybe.
https://youtu.be/VHFkTgjWzOo

Yeah that's also probably a lot easier than all that. The battery isn't too hard to replace. I totally over thought that.