[HELP] PC doesn't recognize phone after update - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello everyone,
Alright, I've just updated my phone to the latest version Androind 2.2.1 JPY.
I was following the guide for installing Darky's ROM, but my pc doesn't show anything when I connect my phone.
I have up-to-date drivers.
When my phone was on 2.1 JM2 it was working.
I have no idea what the problem is.
I really appreciate the help and thanks in advance.
-Mick

Hi i have a similar problem, i have to connect it about 3 times for it to recognise, i am on darkys rom. anyway try this:
go into settings - wireless + networks - USB settings and select ask on connection. then try it again.

I'm not on Darky's rom yet since I can't connect to my PC.
I've just tried that a couple of times but didn't work.

does the phone connect when in download mode ? try a re flash if it does...

It does not, it also doesn't show up in Odin.

does the pc make any sounds when usb is connected ?? are you sure its not the usb cable thats at fault here ??

No sound at all. But like I said, it worked when I was on 2.1. So it's not the USB cable.

Uninstall Kies .
Reboot and reinstall Kies to give you USB drivers .
If your phone works and is set to USB mode Mass Storage connect cab;e and windows will pick up phone .
jje

Just tried it, but it didn't work.

try a stock rom

I am on a stock rom. A fresh JPY 2.2.1.

Still stuck with this problem.

have you tried a different port on the PC ? if that doesnt work u will have to try another cable to find out if its the phone or not... have u done factory reset in recovery

Yes, I've tried all the ports on my PC.
The cable is fine, because it worked just before I updated.
I'm going to try a factory reset right now.
EDIT:
Factory reset didn't work. Should I try a re-flash?
EDIT2:
Just remembered I can't do a re-flash since I can't connect to my PC whatsoever.
Did I brick my phone?

I have the same issues but I have flashed several roms none the less. I gave up on the PC after serveral PC's and several days. I think it may be a usb hardware issue as I did connect to Kies once and the PC once but then I tried the next day and I've never gotten it back on despite countless driver reinstalls, android SDK adb attempts, odin, heimdall etc...
So to flash I first installed clockwork mod as an update.zip (put it in the root folder, then boot up in recovery - you'll need 3 button mode working I think). This was in the instructions for the first VoodooDoctor rom I flashed.
I also highly recomend also getting steam recovery (mine was part of a rom so I don't know the XDA link) as it allows flashing roms that are stored on the SD card. which is handy for me as that is the only way to get something on the phone if the flash goes sideways and I didn't already have it in the root folder. It is accessible now as the update.zip in my root folder and so I can run it from clockwork.
Clockwork allows you to flash from the phone - no odin needed. Steam does the same but steam is newer so I've mainly stuck with CWM except when I had to figure out a way to fix a bad flash....
I made this post about my near death (of my sgs)
http://forum.xda-developers.com/showthread.php?t=929020
I'd still stick with the tried and true as its a little nerve racking to flash knowing that you need some function on the phone to recover but if you are dying to try a good tested custom rom I'd encourage you do so.
G

Related

[Q] Unknown device - Samsung Galaxy S

Hello,
My Samsung Galaxy S is listed as Unknown Device.
It started after an update to 2.2 via Kies and i did that with the regedit exploration. That was the 2.2 beta and then i updated it again with the official release this time also with the regedit exploit. I have formated the internal SD (i cant dismount it cause im on froyo i guess? atleast there is no option about it). Factory reset and so on.
Reinstalled kies 5 times, installed USB drivers again and again. I have tried it on different platforms with both XP (32-bit), Vista (32-bit) and Slackware Linux (32-bit). The computors just cant find drivers for the device.
I have tried all the different usb options in the phone settings nothing happends. I think i have tried everything that can be found here and on google...
The phone is Rooted and im now on PDA: I9000XWJP6, PHONE: I9000XXJPM, CSC: I9000XEEJP4.
Build Info: 2010. 10.
I believe the main thing here is that i dont even get the MTP application in the phone to recognize that a USB connection have been initialized. Nothing happend in the phone when i connect the USB no MTP screen or anything, just chargeing. I have tried 2 diffrent usb cords both that worked before so its not that.. The computor just says unknown device and Kies dont notice anything at all.
I have tried installing another firmware with Odin in Download mode and stil unknown device.
So i believe the phone have, in some way lost its internal usb drivers? I have also noticed that the battery "100% charged" icon does not disapear after i disconnect the usb or the charger. Also sometimes the icon continues to charge after i disconnect. Sometimes when i turn the phone of it starts by itself after like 2 min.
Anyways! What i was wondering is if there is a way to install an official firmware via update.zip volume-up+home+power?
When i try to install a customized rom with update.zip it says:
E:signature verification failed Installation aborted.
Cause of 3e bootloader? But i think its best to maby have a good stable firmware before i go customized?
So any help would be appreciated!!! heeeeeeeelp.....
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Serikiito said:
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Click to expand...
Click to collapse
Hi m8!
Thx for the reply!
I have allready tried installing those drivers doesnt work for me.
I have tried Download mode with Odin to, it still says Unknown Device in Windows (i have Vista 32-bits, but tried it on XP and Linux to).
So anything that has to do with a USB-connection seems impossible at the moment...
The phone dont start the MTP application at all and windows dont install the drivers, it just says unknown device when trying to install.
I just unistalled Kies and removed everything from regedit with "kies" in it and then rebooted and downloaded a new fresh Kies file. Installed it and rebooted again while i wiped the phone, formated the SD and did a factory reset.. still "Unknown Device" :[
The problem seems to be the software in the phone.. so my question is: Is there is anyway to update or flash the firmware in the phone without any USB connection?
Is there maby any way to get 2e recovery mode without usb connection?
Endombed said:
Is there maby any way to get 2e recovery mode without usb connection?
Click to expand...
Click to collapse
There is an app in the Android Development section here that allows you to flash a kernel within Android. Never tried it myself but I believe it is now stable and you could use it to flash CF-Root internally
EDIT: Here you go...
http://forum.xda-developers.com/showthread.php?t=877444
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Thx man!
But it seems that i dont have root access anymore, so cant use that app either :/ i think im a hopeless case.. :[
Tehpriest said:
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Click to expand...
Click to collapse
Yes man.. i get the same thing with the Yellow friend that says "Do not turn of target!!!"..
"One of the USB devices attached to this computor has malfunctioned. And Windows does not recognize it."
and also
"Unknown Device Installed
The software for this device has been successfully installed.
Unknown device - - Ready to use"
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Tehpriest said:
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Click to expand...
Click to collapse
Yep tried that to.. i have even tried it on 3 diffrent computers 2 of them in all usb ports.. and everything els works that was connected in those ports.
I dont think its the software in the computer that is the problem.. :/
I believe there is some internal (in the phone) usb firmware problem, if thats possible?
i have exactly the same problem my usb by giving uknown device (i used it at 3 computer with kies software) it seems usb not working anywhere.
I believe our only solution is to find a way to install e2 recovery via the phone.
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
I turned the phone in to my provider. this message is what i got from the repairservice.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
WTF?!! i have been really careful with the phone. The only thing i can think of is that it has been really cold where i live (Sweden) and i had it in my pocket.. but i mean cmon! it goto withstand that!
I guess i have to wait for samsung to make it possible to update firmware via Wifi.
Neon2 said:
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
Click to expand...
Click to collapse
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
All makes of Smartphone seem to suffer from, condensation problem .
Or at least thats what the service centres
jje
Endombed said:
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Click to expand...
Click to collapse
I think so. I have my phone rooted and also ROM Flash Manager installed. The issue now is to find an european stock image to flash compatible with ROM Flash Manager
I looked for the stock firmware image (my phone has JF3) but can't find where.
Anyone?
I don't want to flash a cooked image just in case I have to ship the phone to the repair service.
Hello, I have exactly the same problem.
My SGS is unrooted, due to warranty, and alway keep it with maximum care (it is not a free phone...).
Symptoms are the same:
-It started after an update to 2.2 via Kies
-Absolutely unrecognized by windows (xp32 and win764) anymore
-battery "100% charged" icon does not disappear after i disconnect the usb or the charger
-turning the phone off it starts by itself after like 2 min.
More: incredible but sometimes when connected to car charger, I have the message "usb connected".
Already tried all possible (unrooted) tricks.
I believe usb internal drivers (if any) are corrupted (maybe by moisture?), how to reinstall them?
Maybe usb connector damaged; I have moved a little bit with a scrwdrvr the usb connector plate and clean with air and a thin blade but no result.
I will bring to service, as warranty is still valid, but surely they will discard me (I am optimist)
If there is any solution, please post it.
Hello,
Same here, can't connect phone to pc, mtp dont start on phone after connect it on pc !
Anyone know how flashback stock rom if its possible ?
Hi someone have a stock firmware for flash it in to recovery ?
I think i will try send the phone to samsung after reflashing for see what the guys from samsupport says about this !
Yes, if a part of firmware has been corrupted (with usb info for pc recognition) maybe the solution is to reinstall entire rom.
How to find a stock rom?
How to reinstall rom from SD card in a non rooted phone with no usb connection?

[Q] Semi-bricked, USB not recognized, doesn't even charge

Hi!
After searching the forums for a while I did not find a thread exactly matching my problem, so if I've overseen it, please just point me there.
To my problem:
I did a very stupid mistake, flashing a new custom ROM with a different kernel (as usual, cooked in Docs Kitchen) without converting back the lagfix. So I ended up with a non-booting phone - so far, so bad. Note to myself: Never flash a phone during the carnival weekend again.
So I booted into download mode and tried to recover it via Odin, but here I got my really bad surprise: USB device is not recognized, thus I Odin does not see the phone.
I tried 4 different PCs with Win7 or XP, a Linux desktop and a Macbook. I also tried 5 different USB cables (they all work with other smartphones like the Desire and the HD2). Wherever I stick the phone in, it is not recognized (code 10/code 43 in Win7). I used the stand-alone-drivers from the sticky forum thread here, and also most recent Kies versions, always the same: USB device not recognized.
Does anybody have an idea how to revive the USB connectivity? I'm almost at the point to send it in for repairs...
Or can someone elaborate how I could have killed USB with corrupting the ROM? I've to admit I do not really understand how these two are connected.
--Jens
Hi Amokbunny
You get into download mode but the PC won't recognize the phone?
That's messy and I can think of nothing that could have done that. you did not change the bootloader did you (flashed a full samsung ROM containing a bootloader, for example VJ1)?
If not I guess it's a hardware issue.
formatted to ext4 without any backup
I did a very stupid mistake too. Got darky's rom 9.3., installed i, everything worked great(really awesome thing), then i wnt to recovry mode and entered tthe speedmod and it showed mr that my phone has rtf files system not EXT4 as it should be, thou i installed the speed mode. then i chose to repartition it to ext4 but i didn't choose the backup. Just clicked to format the sd. It did formatted to EXT4, rebooted, i saw the darky's rom logo and the the phone vibrated and the logog of the droid just flashed. I tried to enter recovery mode-didn't load. Started the download mode connexted to pc used ODIN 1.7 with PDA I9000XXJPY.tar, MODEM I9000XXJPY.tar, GT-I9000-CSC-MULTI-OXAJPY-LITE.tar s1_odin_20100512.pit.
The phone has started, appeared teh stok galaxy s logo and it's just flashing. Help needed. Don,t know what to do know. I have galayx s i9000 european version.
somehow i've managed to install new firmare 2.2.1 /I9000XXJPY-baseband /2.6.32.9 [email protected] #1-kernel version, but z4root isn't working. When i start permanent root the programm ends on aquiring root shell, the debug mode is on
Got it all running, installed Darky's rom 9.3. Thanks anyway.
theduckking said:
Hi Amokbunny
You get into download mode but the PC won't recognize the phone?
That's messy and I can think of nothing that could have done that. you did not change the bootloader did you (flashed a full samsung ROM containing a bootloader, for example VJ1)?
If not I guess it's a hardware issue.
Click to expand...
Click to collapse
Yep, I can boot into download and recovery modes, but that's it.
The only apparent change in the new custom ROM was the kernel.
I also cannot really access my external SD card (it shows me some phantom files, but not the actual content of the SD), otherwise I'd try to recover it this way.
I agree with the hardware issue, if it wouldn't have coincided with the flash procedure...anyway, I think I'll send it in for repairs if I don't get it to run on this sunday.
I have the exact same problem, except that I can access my external SD. I got the problem after upgrading to Darkys Rom 9.3 the usual way, but switched from Speedmod to Voodoo. After that update, my USB didn't work anymore.
I can't get neither Xp or Win 7 to recognize my phone. USB device not recognized, and tried all the tricks. Reinstalling Kies and drivers, switching between the different modes (storage, kies media, ask, debug...) But still no USB connection.
I updated to darkys 9.5 (transferring the rom using bluetooth, and updating using CWM), but still it doesn't work.
Can get it into download mode, but still can't connect using USB and Odin.
HELP!
Did anybody ever find a solution for this?
European version of I9000, bought in Denmark. No Simlock
Same thing here after installing JV1 + Ultibread Rom 1.4... Still no solution
*shameless push*
Any solution here? I dont have that problem, but it sounds too scary to not have a working solution :S
Same prob here! Any news?
Any solution? I have the same problem.
same problem my phone is bricked while flashing a stock rom the windows disconnected the phone while flashing
ended with device not recognized even in download mode
bassem8246 said:
same problem my phone is bricked while flashing a stock rom the windows disconnected the phone while flashing
ended with device not recognized even in download mode
Click to expand...
Click to collapse
But if you are in download mode on your fone you'd rather should have a look at your configuration on the computer. Because the fone still can be flashed if the symbol for download still appears.
- Kies is shut down while ODIN is active?
- latest Samsung USB driver installed?
- Odin started with Admin?
Btw. did you try to get into recovery mode? Maybe this also still is working as the partition is quite small and chance high that it was flashed w/o faults. So you may be able to flash a zipped ROM rather than a tarball for Odin.
USB Not working when Phone plugged in... try these..
Unplug Device from PC..
Windows go to Device Manager...
Scroll down to Universal serial bus Controllers
Start with the top one and work your way down ..uninstall them all..
When done reboot Computer and let it install them all.. then try again
2.Settings --> USB Setings (under wireless & network may differ depending on Rom used) --> Try other settings Mass storage
3.Different USB ports on PC
4.Uninstall KIES from PC (reboot PC to take effect) and Reboot and just install samsung USB drivers....
5.Using windows type in msconfig in Start>Run box... windows will pop up and untick KIES from STARTUP TAB
Apply to take effect and restart machine.. try using ODIN to Flash ROM
I myself only use the Samsung USB drivers and ODIN never use KIES
or ...Check my signature and try SD formatter

[Q] USB doesn't recognize download mode. Stuck after installing speedmod kernel

I had rooted my phone previously running 2.1 and yesterday decided to try cm7. (I've flashed many G1 roms but none for Captivate)
Sorry this is quite long but wanted to give as much detail as possible
I was reading and watching the guides. Installed rom manager and flashed ClockworkMod Recovery 2.5.1.0
Rebooted the phone and tried to see if I can get into download mode by holding vol up + down and plugging the USB cable.
Once it booted tried to copy some other roms (zips) to the phone but the USB wasn't working on windows for some reason so rebooted in Linux. Phone mounted at first (for about a minute) but something happen and I lost the mount. I unplugged/plugged the usb cable but wasn't able see the phone as a drive even with fdisk.
So I ftped to the phone:
3buttonFix.zip
captivate-efsbackup.zip
cm7-captivate-initial-20110304.zip
speedmod-kernel-i897-k13c-500hz-CWM.zip
Installed 3buttonFix.zip (should let me enter download mode) from recovery, rebooted but still couldn't get in download mode.
Installed speedmod-kernel-i897-k13c-500hz-CWM.zip from recovery. Not sure if I had to do anything special like reformat the filesystem with the new kernel?
After reboot the phone gets stuck on Galaxy S sgh-i897 screen. Got back in recovery and installed captivate-efsbackup.zip and cm7-captivate-initial-20110304.zip
The cm7-captivate-initial-20110304.zip fails when trying to write the modem
'assert failed: write_raw_image("/tmp/modem.bin", "radio")'
I plugged the phone into another computer at that point and was able to get into "Download mode" for the first time. Odin didn't recognize the phone though. Download mode is very flaky. It starts sometimes, sometimes it doesn't (battery charger starts) even on the same port with the same cable. I have tried installing captivate drivers and/or kies on 7 different systems (5 laptops 2 desktops) but Odin never recognizes the phone and windows trows out a "USB Device Not Recognized" msg
I think my usb is not working properly but the guides how to recover assume working Download mode with Odin. Any suggestions on what to do for that? Or I guess I can download a different rom and/or kernel on my sdcard than mount the sdcard through recovery and install that way?
Any advise is appreciated as I'm not very familiar with the kernel and rom differences for captivate
Well you messed up on the instructions but that is a separate point.
I went through your post quickly so if I am saying something you grave tried I apologize
What drivers are you installing
Have you tried multiple ports
Are you using oem cord
Have you restarted your computer
Have you ever used odin before
CM7
I have used the following drivers:
SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip
SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe (just the usb modem driver)
2 different versions of samsung kies which include usb drivers (don't have the software versions handy but I can get them if that will help)
Ports:
Multiple computer and multiple ports. Will try few more options
Cables:
Used 3 different usb cables. 1 of them is from a BB phone. 1 of the other 2 is the one which came with the captivate (not 100% sure though)
Reboots:
4 of the 7 computers I tried on were rebooted. One version of kies requires this anyhow.
Odin:
Haven't used Odin at all. I think when the phone gets connected and odin recognizes it one of the top left blocks changes color right ? I tried to flash even when it didn't (just to make sure I wasn't missing something) and saw 0 successful / 0 failed
Do you have android sdk installed on any of the computers?
CM7
So many red flags that something wasn't right with your phone and you still tried to flash it? I just don't get it.
@Miami_Son: Yeah but i'm too thick headed - living dangerously but yeah you're right.
@mcord11758: I have android sdk installed on my linux build at home. I'll put it on a windows system at work and see if it can see the phone. Anything in particular I should do / look out for ?
At least you've got a good attitude.
I think if you have kies installed it conflicts with the samsung drivers odin uses. Try uninstalling them and flash odin.
Sent from my i897
Edit damn swype
1tontomato said:
I think if you have kies installed it conflicts with the samsung drivers odin uses. Try uninstalling them and flash odin.
Sent from my i897
Edit damn swype
Click to expand...
Click to collapse
Try this first
Sdk to install updated drivers if this fails
CM7
I've done almost the exact same thing...having the same issues. Phone would not connect to computer. Other captivates connect fine. The phone is now stuck on a boot screen and I can put it into download mode but Odin or the computer will not detect it at all. I don't think I can get into recovery mode, nor can I get into a rom...pretty much just download mode or a boot screen.
@1tontomato: Tried uninstall kies, reboot, install samsung usb drivers, reboot still don't see the phone connected in odin
@mcord11758 The sdk is trying to download the repository directly and I'm behidn a proxy server at work. I'll update tonight, it will be most likely very late by the time I get home.
@kwhee07 Yeah sux to see a download mode but not being able to download. I can get at least into recovery so I guess I can at least flash something that way. The ports really make difference, I've seen many would just charge the phone and some will get your phone into download mode at least. Try a different pc and cable if you can.
I have the sdk...I've tried about everything else I can find. Is there a possible method of fixing this via the SDK? I feel like if I could make the computer force [odins] data out the usb port, it would work, the phone would be in download mode awaiting data....but I cant get odin to see it
There is a package you can install in sdk for usb drivers. Dl it
Open odin
Get into dl mode
Unknown device pops up
Click on it
choose custom drivers
Navigate to c drive/program files/android/extras/google add ons/usb click ok (the path may be slightly different) the computer should try to install the correct drivers
If it works odin should now recognize your device. If not I got nothing
CM7
Got the USB drivers from the SDK and tried to force them when it sees an unknown device, but I get "The specified location does not contain information about your hardware"
I tried to force it to use the samsung drivers also but without success.
Is it possible to just download a rom or kernel and update my current state? So that the phone at least boots. I can install stuff through recovery. Download mode is nice and everything but I'm giving up on it, don't have any more ideas to try
I have been trying to see data on my sdcard from ClockworkMod Recovery 2.5.1.0 I go to
Mounts and Storage -> mount /mnt/sdcard
Install *.zip from sdcard -> choose zip from sdcard
I don't see /mnt at all I try and go under sd/ but it says No files found.
bestivo said:
I have been trying to see data on my sdcard from ClockworkMod Recovery 2.5.1.0 I go to
Mounts and Storage -> mount /mnt/sdcard
Install *.zip from sdcard -> choose zip from sdcard
I don't see /mnt at all I try and go under sd/ but it says No files found.
Click to expand...
Click to collapse
Under mounts and storage do you see the option for mount usb this might be able to force your computer to see it as a removable drive. If out does you should be able to copy another rom to the sd and flash. This may or may not work for you because you might still need to repartition which you only do with odin. Take this advise with extreme caution I really think you need odin If you do decide to flash another rom, use cognition because Dg's includes the fixed boot.bin. Probably because so many people use the one click and kill their button combos and don't know it. Other devs don't include it in their roms, because it's dangerous to over write something that doesn't need to be overwritten. Good luck
Sent from my Fusion 1.8 SAMSUNG-SGH-I897
I tried already the usb mount option from recovery at home and now at work also on few different systems/ports including a linux machine. I don't see the drive connected.
My only option left is to get somehow the sdcard mounted and install a rom from there. Or maybe just repartitioning/changing the filesystem might fix the getting stuck problem.
I ended up bringing my phone back to att, and they said that the 1010 batch was under product advisory..they exchanged my phone with almost no questions asked.
Now i have a 1008 and am running CM7
Finishing up the story in case it might help somebody in the feature.
I called AT&T to get my phone replaced and it turns out it has liquid dmg. There's a little white sticky that turns red when there's liquid dmg. Mine was pink but wasn't wait so no warranty for me. Turns out most of the time people get liquid dmg is if they leave the phone in the bathroom or close to the kitchen's sink, which is kinda bs but whatever.
I've tried few more times. Tried even on a Mac and on a Linux system (using http://forum.xda-developers.com/showthread.php?t=755265 )
I was about to give up and go seek one of the 'professional rooters' but last thing I tried was to use an 'air duster' and clean the usb port on my phone. After that Odin was able to see my phone. The connection was dropping on/off but it successfully finished a flash.
Not sure if I should even try to put another rom or the official froyo update but at least for now I'm up and running
Thanks all

[Q] Wont mount to PC or Mac

Hi all, I have scoured the web for similar issues and can't find any answers
-Captivate I897 running 2.1 formerly mounted to my MAC just fine, rooted using Galaxy-S one click root. Root was successful, mostly just removed bloatware, etc.. but alas my phone is no longer recognized by the computer, although the phone recognizes that it is connected, when I click "mount" nothing happens on the computer's end.
-Appears to be a problem with the phone, I have tried Win7 w/ Kies mini and installed/reinstalled drivers, dev mode, etc...nada. And here's the kicker - these machines will recognize and mount my GF's unrooted Vibrant just fine.
-I have a separate micro SD card reader that can read the SD card out of the phone that way.
-So, I am hoping for some help to either
1 - fix the computer recognition issue, or
2- find steps to manually update to 2.2 or unroot, etc, any ideas that will get me running 2.2 and hopefully mount to Mac or PC, using files manually loaded to the SD and installed during recovery mode, this looks like flashing, would Andromeda or Cognition fix the connectivity issue?
Thanks in advance!!
If you're rooted and can get into download mode (power off+2 volume buttons+plug usb in) then you can use this link ----> http://www.megaupload.com/?d=QL6NX702 to flash stock 2.2 firmware. Note: This WILL break your root. Here's the thread on Odin One Click as well---->http://forum.xda-developers.com/showthread.php?t=731989. You probably want to read the information there before flashing to 2.2.
Good Luck!
Thanks for the suggestion, I've tried multiple drivers, but since my PC doesnt recognize my phone, both Odin or Superoneclick dont recognize my phone also.
I was able to manually unroot by copying the One Click Root Update.zip to my phone via Wifi File-sharing app. Unroot was successful, but still no connection to PC or Mac.
I'm stuck for now, It appears that any type of flashing requires a PC connection, unless there is some way to flash completely with Wifi-copied files and using the 'reinstall packages' option?
Well, if you have a dropbox, you could drag and drop a rom (say cognition) onto your phone's dropbox. Then you'd need to find a CWM recovery (make sure it's not 3.0) update.zip and reinstall packages. This will give you CWM recovery, from which you could install Cognition from your dropbox. No guarantees it will work, but it's worth a shot.
Can't help on the Mac and I only have a dim memory of 2.1, but what are your setting under Settings/Applications for USB settings and Development? Do you have USB debugging checked (on)? Do you have the Development settings set to something weird like Kies update?
My recommendation is to put USB debugging on (checked). In that case I think the USB settings choice is disabled and therefore ignored. Then when you connect to the computer you will get a message in the notification bar on your phone saying something like "select to copy files to/from the computer". Click that, then click the mount button. You should then be able to see the extra drives on your computer by looking under My Computer or whatever (on a PC). On mine they are F and G, no special indications that they are drives on an attached phone. I also do get an automatic pop-up for the new drives, like when you insert a USB stick, but I imagine that setting could be disabled so look for the drives manually.
If you can get a com port try to do a master clear with the phone plugged in and on the entire time, then do various methods of getting into download mode if you got a com port when the phone booted up, future references I would use Odin to flash speedmod kernel to get cwm and then flash a rom or leave it as is, when I first started rooting I used the same software and got the same problem
Try installing all the drivers beforehand just to make sure
Sent from my I897 using XDA App
do u have the drivers installed?
Mr.AdAbsurdum said:
If you can get a com port try to do a master clear with the phone plugged in and on the entire time, then do various methods of getting into download mode if you got a com port when the phone booted up, future references I would use Odin to flash speedmod kernel to get cwm and then flash a rom or leave it as is, when I first started rooting I used the same software and got the same problem
Try installing all the drivers beforehand just to make sure
Click to expand...
Click to collapse
+1
My wife's phone has the exact same issue as OP. Suggestions like above are useless unfortunately as the phone does not recognize that it is connected to a computer. Instead it acts as though it is connected to a charger. The oddest thing is that if I plug it in to a computer while the phone is turned off, the phone will turn on! However, still no recognition that it is connected to a PC.
Initially when I connected the phone the first time, Win7 said driver failed to install. Then my working cappy would not connect to Win7. I had to uninstall and reinstall the drivers and restart. My working cappy connected as it should, but my wife's phone from that point refused to recognize anything but charging.
Attempts to fix Via external SD: (1) I transferred Continuum 4.1 and reinstalled. Still not recognized. (2) Transferred my recovery images from January for stock, but just became stuck on boot screen for Continuum. I am uneasy about transferring the update-recovery.zip and download folder from original backup as I do not know whether it will screw up attempts to re-enter recovery if it does not work. (3) Attempted download mode, but only works via CWM 2 (not extended menu or three button or by inserting battery with odin up trick). Even when in DL mode odin does not recognize the COM port. (4) Attempted different orders for connecting to Odin in DL mode. By orders I mean rearranging the order I connect (i.e. open odin then connect cable then go to DL). (5) transferred andromeda3 and reinstalled, still same issue.
So, I am left thinking a hardware failure occurred at some point, so I will need to open it up and check connectors to solder it possibly.
Possible non-hardware solution is to restore to stock somehow WITHOUT Odin via CWM. Anyone know if this is possible or have a link to a flashable zip?
Thanks!
edit: I am on Win7 and always made sure USB debugging was checked. Also I tried to connect via One-Click Root for the heck of it and kies mini. No luck.
flashed without a cable
Thanks for the tip jomeister 15, I was able to flash new roms dropped over wifi with CWM recovery. This got me onto 2.2 which was the main purpose of this whole adventure. I just loaded Andromeda3 and it's pretty darn impressive.
My PC and Mac still do not recognise my phone, I troubleshot extensively like Snowake and nothing is recognized. I'm convinced its a hardware issue but who cares with wireless flashing and file transfer.
snowake said:
+1
My wife's phone has the exact same issue as OP. Suggestions like above are useless unfortunately as the phone does not recognize that it is connected to a computer. Instead it acts as though it is connected to a charger. The oddest thing is that if I plug it in to a computer while the phone is turned off, the phone will turn on! However, still no recognition that it is connected to a PC.
Initially when I connected the phone the first time, Win7 said driver failed to install. Then my working cappy would not connect to Win7. I had to uninstall and reinstall the drivers and restart. My working cappy connected as it should, but my wife's phone from that point refused to recognize anything but charging.
Attempts to fix Via external SD: (1) I transferred Continuum 4.1 and reinstalled. Still not recognized. (2) Transferred my recovery images from January for stock, but just became stuck on boot screen for Continuum. I am uneasy about transferring the update-recovery.zip and download folder from original backup as I do not know whether it will screw up attempts to re-enter recovery if it does not work. (3) Attempted download mode, but only works via CWM 2 (not extended menu or three button or by inserting battery with odin up trick). Even when in DL mode odin does not recognize the COM port. (4) Attempted different orders for connecting to Odin in DL mode. By orders I mean rearranging the order I connect (i.e. open odin then connect cable then go to DL). (5) transferred andromeda3 and reinstalled, still same issue.
So, I am left thinking a hardware failure occurred at some point, so I will need to open it up and check connectors to solder it possibly.
Possible non-hardware solution is to restore to stock somehow WITHOUT Odin via CWM. Anyone know if this is possible or have a link to a flashable zip?
Thanks!
edit: I am on Win7 and always made sure USB debugging was checked. Also I tried to connect via One-Click Root for the heck of it and kies mini. No luck.
Click to expand...
Click to collapse
You could try to send a ROM, kernel, and update.zip(CWM flash) and attempt to get another ROM over it. Format the system, wipe dalvik, I don't think its a hardware issue, I had the same problem first time I tried using 1 click rooting, I just waited patiently and got a com port after about two days, so that just leads me to believe some configuration file was corrupted during flash to stock, possibly flashing a ROM or reflashing the ROM you're on with a complete wipe of the system and user data and whatnot, or possibly just doing a backup up from cwm and immediately restore it, if its charging I highly doubt its hardware
Sent from my I897 using XDA App

USB device not recognised **please help**

i am looking to change roms from cm7.
my phone charges ok when i link it to my laptop via USB but the computer doesnt recognise the phone as a storage device. i therefore cant access the sd card to install a new rom.
i was considering reflashing one of the gingerbread stock roms but my phone isnt even being recognised by odin when put into download mode?
can anyone help me find a solution to this. I have searched online effortlessly for an answer and tried various things such as changing cable; ive uninstalled device drivers and reinstalled them again; ive done a factory reset on phone and re-flashed rom with no success. My phone has never had this problem before until i installed cyanogen.
any help would be greatly appreciated!!
I was on CM7 without any issues... but try a few things.
- You do need a USB cable capable of data, not all are....
- USB option in phone settings set to Mass Storage and once you plug the phone in, pull down your phone notification bar and make sure you select to TURN ON mass storage
- if all that is not working, sign up to drop box FOR FREE http://db.tt/lZuhJtfB , also install the app on your phone, and you can transfer files from your computer to your phone... this will just let you change your ROM
If odin is not recognizing your phone... to me it sounds like your cable is not a data cable or you do not have the proper drivers... install KIES to get the drivers installed... other then that ODIN should always work...
thanks for your reply.
its def a data cable. i did try re-installing keys and i also reinstalled the necessary device drivers with no success.
can i load other roms over cyanogen or do i need to revert back to stock first. i have no way of reverting back to stock. i dont think any of the ICS roms are stable enough to installl one of them
also how do i access the USB option in phone settings - i had looked for this sort of setting on phone but couldnt find it
I believe you will need odin to get back to a samsung firmware....
The USB option is usually under wireless and networks I think...
I'm on AOKP and find it more stable then some of the CM7 stuff I was on.... maybe worth a look for you if you aren't happy what you are on.
http://www.AOKP.co
also see my SIG, I switched to glitch kernel, and I am so far impressed.

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