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High pitched sound when having headphones in

So I just got my Bionic today, and I tried to play some music on it. The phone's speaker is fine, but for some reason, when I plug headphones in and start playing music, I will hear a faint high pitched sound in the background. And when I press pause and the music stops, the high pitched sound will still be there for a few seconds, and then no sound.
Does anyone else have this problem? Did I just get a faulty unit? I tried with all the headphones in my house, and the same thing happens.

I'm hearing the same thing when the phone is plugged into the car dock and plugged into my car stereo. It's very faint but it is there. Seems to go away after I start playing music. It's not there when the music stops.

I'm definitely getting the same thing on my over the aux cable in my truck tried other cables too same thing
Sent from my DROID BIONIC using Tapatalk

I've got the same problem here as well. It m to new the thing I can focus on with the headphones in.

Ya this is a huge problem. My friend, who got his phone yesterday, has the same problem.as well. He is going to verizon to see about it, but it looks like to be a design defect.

I notice it, only if i have my headphones plugged in and i'm not playing music....... its not a big deal to me, because why would I have my headphones plugged in with NO music playing??

Its definitely there for me. It sounds like the type of noise that can be induced from a ground loop in the charging circuit from a car. The sound is there for me even when I do not have a charger connected through...

Not to sound crazy, but I get the exact thing happen to my G2X.
Wrong forum yes but I couldn't help but comment on this. I hear that sound when the screen is off. Goes away when screen is on.
Happens on stock and custom ROM.

>> Ya this is a huge problem ...
More of a minor annoyance in my opinion. I barely notice it.

cmhfdisker said:
>> Ya this is a huge problem ...
More of a minor annoyance in my opinion. I barely notice it.
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Alrighty, I think it's safe to say that everyone is getting this. We don't really need 5 pages of "I have this too."
I guess we'll have to wait for an update for Moto to address day-one bugs.

Add me to the list of those with this problem.
High pitched whine when listening to headphones(tried multiple headphones) through 3.5mm jack. Goes away ~3 seconds after pause playback. Only hear while playing media. Easiest to detect when media volume turned way down. and/or quiet portion of song.

This thread is being used to track % of phones that have the issue. Take a moment to reply.
High Pitch Noise Test & Stats
supportforums.motorola.com/message/467392

I sent them an E-Mail and was told to do a factory reset (which I had already done, but for another reason). I told them I did this and they then said I was the first person to mention this problem and it must be unique to my phone. I then sent them 3 links to various forums with members discussing it, many of whom had also contacted support. I told them it was a very well known problem and I was obviously not the first person to contact them. They ended our conversation by basically saying the phone has a 1 year warranty from Motorola and I may take it back to a Verizon Wireless store at any time and if they can replicate the problem, the phone will be replaced

yesterday i got bluetooh head phones from the verizon store that were 50% off and they sound great. no noise at all. i think that it might have something to do with the wire. maybe the bionic has a faulty ground because alot of people are complaining about noise with headphones.

manolith2011 said:
yesterday i got bluetooh head phones from the verizon store that were 50% off and they sound great. no noise at all. i think that it might have something to do with the wire. maybe the bionic has a faulty ground because alot of people are complaining about noise with headphones.
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I use the Motorola S9-HD Bluetooth Stereo headset and it sounds great as always. It must be a problem with the wiring, but I do find it strange how the noise varies in volume a lot and when audio stops the whine stops within 2-3 seconds too. That makes me wonder if perhaps it is a software problem. Oh well who knows, once I start playing music, I can barely notice it, but for video it is a bit annoying. I may take Motorola up on their offer of returning it on their 1 year warranty if in a month or so they quietly fix the problem in the next batch of Bionics Verizon receives. There are a few people who say they don't have the problem, but I think those people are just in the group of people who can't hear sounds that are that highly pitched (like the mosquito ringtone). Perhaps in their mid 30's or older, or just not the best hearing. Anyway, it's hardly worth me returning them for the problem, and like I said, if it is fixed in the next year at any point, I will return and exchange them on Motorola's warranty

So quick dumb question. I bought my Bionic off contract / retail price, anyone know if the 14 days return vzw has only applies to subsidized phones or to full retail price phones as well? (my phone has this problem as well which is why I am wondering if I have till Thursday or longer to return it).

jstrangfeld said:
So quick dumb question. I bought my Bionic off contract / retail price, anyone know if the 14 days return vzw has only applies to subsidized phones or to full retail price phones as well? (my phone has this problem as well which is why I am wondering if I have till Thursday or longer to return it).
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14 day return applies regardless of price paid. Probably the restocking fee too.
Sent from my DROID BIONIC using xda premium

The problem lies with the fm receiver. Try using titanium to freeze the FMradioservice 2.3.4. If this does not solve your problem then it is a hardware issue. I have become an avid slacker radio user and this seems to have solved it for me but, I just did it so haven't had time to really test it. Please let me know if this works for you or not. If you are not rooted then there is no solution for you other than to become rooted.
Sent from my DROID BIONIC using xda premium

I have this too

yutzyscott said:
The problem lies with the fm receiver. Try using titanium to freeze the FMradioservice 2.3.4. If this does not solve your problem then it is a hardware issue. I have become an avid slacker radio user and this seems to have solved it for me but, I just did it so haven't had time to really test it. Please let me know if this works for you or not. If you are not rooted then there is no solution for you other than to become rooted.
Sent from my DROID BIONIC using xda premium
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According to a user over on the motorola support forums:
"Freezing FMRadioService does nothing."

Droid 4 Shutting Off Randomly

About a week ago my D4 started to randomly shut off. Opening the keyboard, using Dolphin, or just sitting in my pocket. I am unable to turn it back on without plugging it in to a charger, like it needs a jump or something. Once it fires back up, it says I have plenty of battery. The only other thing I see is when I plug it in but don't turn it on, it says it has 0-5% battery. It is rooted with safestrap and Eclipse installed but I've been running the stock version because some things weren't working quite right in Eclipse. Iv'e seen some posts say it could be a battery problem. Others say to factory reset or SBF. I'm going to give these a try but does anyone else have any ideas? I bought it off ebay a month ago and I'm worried they might not honor the warranty being purchased second hand. Luckily I still hadn't sold my trusty D3, but I dowant to get the D4 back in operation.

I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...

xredjokerx said:
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
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I figured something like that. Weird thing is every once in a while if I plug it in to the charger it will show 5% battery, then go up to 10% after about 20 minutes, then suddenly shoot up to 100%. The phone would work fine off the charger for about a half hour then die, rinse and repeat. So it is charging but only like 5% then it will show 100%. I'm probably just going to bring it in and hopefully get a replacement.

Well I ended up calling Verizon and they are going to send a replacement, no questions asked. Apparently it doesnt matter if you bought the phone second hand, they will still honor the warranty (or I got just the right CSR). Case closed.

Really? They told me to f* off last time I called about warranty off a phone from cl... lol

I was guessing they were going to tell me to F off as well since most people were saying that's what they do when you try to get a warranty replacement on a second hand phone. It was literally the best experience I've ever had calling any customer service line. Told him my phone wouldn't stay on, he said he was going to talk to an engineer, next thing I know he's asking for my address. Win!

interesting.. will call tomorrow (my earpiece speaker crackles) >_>

Just got to get the right person to answer. My guy actually sounded like he was based in the US, not Kazakhstan. I told the person on the phone my story and that I had already gone to an authorized retailer (which I did) and that my phone wouldnt stay on. Put me on hold for a minute, came back and said were going to get a warranty replacement out. What may have helped is that I had my D3 active on my line and D4 was deactivated, so maybe they couldnt look up the info that would flag it as not from original buyer.

xredjokerx said:
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
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Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.

kwyrt said:
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
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My old one crackles as well. I"ll let you know if the new one does, comes in tomorrow.

any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter

xredjokerx said:
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
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Whoops forgot to update. New phone definitely has less crackle. Old one was very noticeable, new one has little to no crackle. Only thing was it wasn't updated when I got it, had to manually go in and have it update to 219. I don't use the rear speaker very often but I don't remember it having a cracking sound. All in all there are no issues with it

Help! No sound out of left channel

Just picked up my N7 and I tried listening to some stuff and I have no sound out of my left channel. Any ideas? I tried two different pairs of headphones. Is there some setting that would mute one channel? Am I going to have to return it already?

slvdc1 said:
Just picked up my N7 and I tried listening to some stuff and I have no sound out of my left channel. Any ideas? I tried two different pairs of headphones. Is there some setting that would mute one channel? Am I going to have to return it already?
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have you double checked that the headphone plug is pushed firmly into the slot? due to the design of the headphone plug, if its not firmly in, only one part of the connector will make contact and hence will only be able to output one channel. you need both the top and bottom half of the plug to make contact.

Yea I've pushed it in far enough. Of that, I am sure.

slvdc1 said:
Yea I've pushed it in far enough. Of that, I am sure.
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Sounds like you got a bad one then bro. Just gonna have to return it..

Just checked mine....both work. Return it man.
Sent from my Nexus 7 using xda app-developers app

Yea...I called GS and they said they would put in a special order for another one and call me when it comes in. So I can still play with it for a few days. Thanks for the help...maybe someone else will have this problem too

Someone said this already but I am gonna repeat it again. Make sure you push it in all the way, mine was pretty stiff and made sort of a click sound

Its in all the way I am sure. I bet its just an open connection on the inside. I think the jack is OK...just not hooked up properly. Kinda blows cause I'm not going to get it set up the way I want to since I'm just going to exchange it

Worth trying another set of headphones. I had the same thing when my S3 arrived but by weird coincidence my headphones had bitten the dust at the same time. Unlikely but you never know.

eyesparky said:
Worth trying another set of headphones. I had the same thing when my S3 arrived but by weird coincidence my headphones had bitten the dust at the same time. Unlikely but you never know.
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The same headphones work fine in my Evo 3d. And besides I did try another pair too. I tried twisting and wiggling the plug while it was plugged in...no dice. I just hope it won't be too long til my replacement comes in. Maybe I'll call tomorrow and find out when it will be coming in, though I doubt they will be able to tell me anything.

slvdc1 said:
The same headphones work fine in my Evo 3d. And besides I did try another pair too. I tried twisting and wiggling the plug while it was plugged in...no dice. I just hope it won't be too long til my replacement comes in. Maybe I'll call tomorrow and find out when it will be coming in, though I doubt they will be able to tell me anything.
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Fair play. Hope you get your replacement soon (Hopefully they keep some back from the sales channel for just such circumstances. ).

Got my replacement today (that was fast!) And the new one has both channels working! Though now I have a squishy left side of the screen ugh. Do I return it again? Was reading the defects thread and some people have had some luck by putting pressure on it as it cools and that seems to fix it...anyone else?

Speaker crackling?

Had my Nexus 7 for about 3 days now, and love it to death. Something i've found, though, is even when the volume is muted, the speaker still makes a definite pop when i turn the screen on or off, or at random. I thought it was the "touch sound", so i disabled that in the sound settings, but it's still persisting, even when the volume is completely muted.
I'm running the EOS rom, but it happened back on stock as well, and i'm wondering if it might be a defect or just a setting

Bumping with extra details, it always makes a popping sound when I close or open tabs in Chrome.

breakingspell said:
Bumping with extra details, it always makes a popping sound when I close or open tabs in Chrome.
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I noticed occasional crackling when playing YouTube videos. So far it has not been bad enough for me to want to return it, hopefully it's not a hardware problem.

shaurz said:
I noticed occasional crackling when playing YouTube videos. So far it has not been bad enough for me to want to return it, hopefully it's not a hardware problem.
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What i'm afraid of is that Google won't have any units left to exchange if it is indeed a defect, being a 16gig and all

breakingspell said:
What i'm afraid of is that Google won't have any units left to exchange if it is indeed a defect, being a 16gig and all
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Google has set aside a large amount of N7s separately from their Play Store stock specifically for exchanges. If you think you have a defective unit, call them and do an RMA. It's a headache dealing with them though, I can tell you that much. They certainly were not prepared to handle the popularity of the N7, even they will admit that.

_MetalHead_ said:
Google has set aside a large amount of N7s separately from their Play Store stock specifically for exchanges. If you think you have a defective unit, call them and do an RMA. It's a headache dealing with them though, I can tell you that much. They certainly were not prepared to handle the popularity of the N7, even they will admit that.
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This is very good to know, I'll call them right away. I'm looking around and seeing similar threads, so it must be a common defect

Xperia Z3 compact, the most disappointing Sony phone I've ever used.

Hey guys, I just wanted to share my experience with this device with you.
So, I bought this phone in January and it was the most excellent phone I've ever used, fast processor, good camera, a nice community backing it up, good audio, you know the rest.
But it wasn't until, like, three or four months after that and I began to have troubles with it. I'll try to list them up:
1. While using it for reading before going to sleep, it would lock itself as if I pressed the power button (and no, it wasn't because of the screen timeout because I have a very high timeout and whenever it locked itself it made the locking sound it normally does when you press the lock button). I guess it has to do with the position I usually hold it when I'm on my bed and about to sleep.
2. Vibration motor issues, the phone used to stop vibrating at random times, I had to give it a shake to start vibrating again, how can you explain that? How is that even possible? God, I just can't understand what was wrong, but I learned to live with it
3. Video playblack issues, it stopped playing any kind of video at random times and I had to reboot it so it could do it. For example, YouTube showed that there was a problem loading the video, Instagram videos would glitch and go black, Snapchat videos won't play, you open the video and it exits as if it has finished, Album app says "Cannot play video", Facebook videos would just show the preview and the loading would remain at zero, and so on... However, this got fixed when I updated to Marshmallow but had to live with it for at least two months until MM released.
4. Audio jack issues (first issue), when I plugged my headphones everything was okay, but when I twisted the headphones plug it would stop playing the music (twist the headphone plug, obviously not disconnecting it; let's say that you have a sort of L shaped earphones plug, you are going to watch a YouTube video so you put your phone in landscape, you rotate the earphones plug so you can hold the phone in landscape properly, phone detects as it was disconnected and stops the video).
And, finally...
5. Audio jack issues (second issue), the headphones would disconnect no matter what I do, even the slightest movement would disconnect it, this frustrates me because I listen to music A LOT, and I couldn't do that on my phone anymore. When trying to disconnect and reconnect the headphones the audio jack cracked and the plastic frame of the phone got unglued, and now I have the chrome audio jack and the plastic frame in my hands because I can't glue it back because it won't fit again.
The last issue just happened a couple of hours ago.
I am so disappointed of this phone, just when I though I have found the perfect phone for me, guess I have to try again with another brand... (not to mention I have seen in a lot of forums that this phone has a lot of issues in terms of hardware and software).
What do you think? Have you had any problems like this? Do you think I have bad luck?
What do you think I should do now?
Leave the comments, I will read them.

Never had an issue with any Xperia phone I've owned. Is your's still under warranty?

tomascus said:
Never had an issue with any Xperia phone I've owned. Is your's still under warranty?
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Sadly, no. I bought it from a shop where they sell unlocked new phones, but I think that the warranty from Sony has expired.

If it was a new phone in January it has warranty. In Australia it has a two year warranty.
Sent from my D5833 using Tapatalk

Jomar Vazquez said:
What do you think? Have you had any problems like this? Do you think I have bad luck?
What do you think I should do now?
Leave the comments, I will read them.
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In 4 years of having Xperia phones I've only every had one problem, a cracked screen. I called the service desk and they gave me an address to send it to, I had a new screen in 5 days.
I doesn't matter if the phone was second hand or sold unlocked, it still has a valid warranty (two years in Europe).
Register your phone, you will need the IMEI number.
Then call Sony service and tell them you have a fault. They will talk you though some stuff, get you to try PC Companion, then give you a fault reference number and an address to send it to.
It's worth a try.

i only had audio jack issue that makes weird sounds

Fix for 3 here
http://forum.xda-developers.com/showpost.php?p=64763489&postcount=4
Sent from my Xperia Z3 Compact using XDA Labs

I've been using Z3 Compact for about 1.5 years. Believe me man, I dropped my phone into wet cement and cement sucked the phone in, phone was covered in and out in cement for at least half an hour. You know what happened? I went home and washed it, then brushed it to get rid of the dry cement. It still works like a charm! You must be very unlucky.

Best phone I so far got in my Hands. The Camera is the only drawback, but hey, there are mods and fixes. Never had an issue with that phone, it´s a beast in terms of speed and battery, yet tiny enough to fit anywhere in. Yours´ must be a refurbished or something. I´d recommend that phone to anybody I know.

It's a great phone. I dropped this thing (with a tpu case, though) A LOT. I must admit the headphone jack went bad on me. It's short circuiting, so I bought a replacement part.

headphone jack died for me as well. had to order one and replace it. we're not alone in this, google it and you'll find it died for hundreds of people more (who use this phone a lot for music)

alexspl said:
headphone jack died for me as well. had to order one and replace it. we're not alone in this, google it and you'll find it died for hundreds of people more (who use this phone a lot for music)
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Did you replace it yourself? I'm too afraid to do it myself. You have to remove almost everything in the phone to reach the headphone jack. Could a regular cellphone repair place do this job?

l_abaurre said:
Did you replace it yourself? I'm too afraid to do it myself. You have to remove almost everything in the phone to reach the headphone jack. Could a regular cellphone repair place do this job?
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I replaced it myself because I said screw it, if it works afterwards, then great, I'll use this phone for longer (but won't ever buy a sony phone). If not, I would've bought smth like a 1Plus X at that time (not spending 500$ on a new phone ever again, I bought the z3c in Oct 2014 when it was just released).
Ordered replacement jack from a chinese online store for 10$.
To my surprise, everything worked as before. The good thing about the components is that you don't have to weld or glue anything, it's all with contacts/sockets. And of course you need some guitar picks, tweezers and a suction cup. You can use a blowdryer instead of a heatgun like I did. Of course it won't be waterproof after that, as you can imagine, the glue on the back panel will only be good enough to stick it back on (doesn't fall afterwards, you just also heat it up a bit before putting it back).
The instructions in this video, before the 3:08 min mark is all you need to do. And then just reverse the process.
https://www.youtube.com/watch?v=jbvYl2JwWG4
Also I had great satisfaction from the fact that I did all this and actually fixed something. Process took place in March 2016, so it's been around 6months already and the headphone jack works with no flaws.
P.S. Didn't bother taking it to a cellphone service/repair center since, at least in my country, they don't have that much experience with repairing waterproof phones. Actually I think they pretty much refuse to do it. Also official Sony centers don't service phones here, hah

So, I am proud user of Z3C. After 14 Months, I've had no problems at all. Camera takes perfect photos, music is great on speakers and NC headphones or even with Sony MDR-V150. Only thing I would like to have is RAW format for photos...

Amazing device with horrible design flaws a.k.a = the jack of death
The worst part of this story is that this sh*t (the jack) got ruined after long time of use, which means: out of warranty, you will have to f*ckyourself and deal with it, because Sony give a sh*t about it and will never recognize that flaw... ever.
Workaround? BT headphones
Downside 1? Latest Radio.apk + MM = No FM radio over BT, music only.
Downside 2? Money, obviously.
Pretty sh*tty scenario for an almighty compact device.
Bottom line: If your jack is ok, dont mess with it... just remember those many customers fallen in this adventure named "Flagship".

Yay, my headphone jack is broked now. Nothing more to add; just wanting to wallow with some fellow sufferers Still in warranty so will try that approach out.