Contacts sync problem with Kies and PC - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello,
I have one problem with my SGS which currently with 3 uk.
I can connect to Kies and check most of my data. I also can import vids and picture from pc using Kies.
My problem is I cannot check, sync, backup my contacts from my phone to PC using KIES. Before I upgrade to Froyo, everything is ok. I even reset my phone to factory default many times, still no result.
Why this problem occurs? Is it my SGS problem and need to check with 3 UK or claim warranty?
I really need help with this.
Thank you....

mkzak78 said:
Hello,
I have one problem with my SGS which currently with 3 uk.
I can connect to Kies and check most of my data. I also can import vids and picture from pc using Kies.
My problem is I cannot check, sync, backup my contacts from my phone to PC using KIES. Before I upgrade to Froyo, everything is ok. I even reset my phone to factory default many times, still no result.
Why this problem occurs? Is it my SGS problem and need to check with 3 UK or claim warranty?
I really need help with this.
Thank you....
Click to expand...
Click to collapse
Hi All,
Even I'm having the same prob, I tried to import my contact via KIES, but couldn't, again I tried my phone explorer. still unable to to do. Please help

Official upgrade through Kies ..
There are a number of posts on here covering the same topic . You could search and see if somebody has answers .
jje

Related

[Q] Samsung Galaxy s I-9000 Froyo Update problem

hello guys,
Firstly let me state that I am not a very technical person.
Here is the problem,
I have the above phone on Eclair 2.1, plugged it into Kies and Kies offered to update to the latest firmware which is obviously Froyo 2.2.
Everything went fine, the phone rebooted and it appeared that the software had installed correctly. However, I noticed that I could not get any signal, not just that but the phone is now stuck in flight mode.
When I go to Wireless & Network --> Mobile Networks it does not even let me into that option. It says "Insert Sim card - Insert Sim Card to access Network Services".
On top of that, when I click on About Phone --> Status there isn't even an IMEI number!
I have tried to rollback the upgrade, tested the sim card in another Galaxy S (it works fine) so I know this is a software problem.
Does anyone out there have any advice so I can get my phone working again?
regards
Chris
Remove sim card and sd card then factory reset then set up as a new phone would be my first step .
jje
Hi there,
Firstly thank you for your help.
That step did not work, I just tried it. So what would you suggest now?
I was thinking of re-installing the firmware again...thing is Kies won't allow me to do this again as it already thinks the firmware is up to date.
This is a really bizarre problem...any further suggestions?
Thank you in advance
Two choices one take it to Samsung for repair as Kies broke it .
Second choice would be to invalidate your warranty and flash basic stock rom via Odin this would be at your own risk .
http://forum.xda-developers.com/showthread.php?t=723596
jje

Phone issue

I foolishly bought a Galaxy S from ebay that had previously been unlocked from Orange.
The handset still had some range software installed.
I was given some possibly incorrect advise, due to not being able to update phone through Kids. I then downloaded firmware 2.3.2 from samware. I then downloaded Odin and followed the tutorial. I am now unable to even connect my phone to Kies and the phone feels sluggish and has crashed twice.
Can anyone help? Thanks
Right first of all can you connect the phone to the computer ?? example: USB mass storage ??
secondly do you have the 3 button combo ??? (recovery and download mode)
if yes to both, get yourself 2.2.1 firmware from samfirmware.com (something like I9000XWJS5 or JS8) they seem to be the latest releases.
follow the instructions found on the website to flash the firmware and then report back.
Problems
Thanks for you`re advice. Flashed firmware and phone seems to be ok, but i`m still unable to connect to Kies. Kies just says connecting but never connects.
Try this.
- Go to settings>wireless and network>usb settings. Put it on "ask on connection"
- Start Kies. Wait for it to load.
- now connect your phone to your pc. It asks what kind of connection on your phone. Choose Kies.
- hopefully now it loads in Kies
If this doesnt work try reinstalling Kies.
Sent from my GT-I9000 using XDA Premium App
Sorted.
Thanks for the help.

[Q] Upgrading Firmware via Kies (strange problem)

Hi all,
When I first got my note the other week, I was able to connect via Kies to upgrade my firmware. Afterwards, Kies listed all of my info under "Firmware Information". But now there's a problem because this no longer works. Instead of listing my info, I get the message "Your device does not support software upgrading via Kies".
The only difference I can think of is that I now have an AT&T SIM card in my phone. (There was no SIM card in my phone when Kies was working fine) I'm using my Note as a GoPhone, so do you think this is the reason why Kies is giving me this annoying message?
Thanks in advance, everyone, and have a Happy New Year!
Hi
I have same problem and i dont know if i can help. But what i did was i unrooted and restore factory my GN and after that the kies started to recognize my note. then i did un update.
Hope it helps.
Yeah, this is such an annoying problem. Everything was running smoothly until now. I've read that disabling USB debugging would solve the problem, but I tried that. It didn't help. Then I read that the phone has to have the right CSC using *#272*IMEI#, but that didn't work either. My phone is already set to 'DBT' (Germany).
Anyone know how to help us out here? It would suck if we had to do a factory reset every time there's an update.
I don't think this is a permanent issue. I upgraded my completely OEM phone last week, this week I've plugged it in multiple times, and it worked and recognized it. Yesterday I plugged it in and it didn't, it gave me the same error. I think it may be an error on Samsung's end. Maybe?
Beethoven9th said:
Hi all,
When I first got my note the other week, I was able to connect via Kies to upgrade my firmware. Afterwards, Kies listed all of my info under "Firmware Information". But now there's a problem because this no longer works. Instead of listing my info, I get the message "Your device does not support software upgrading via Kies".
The only difference I can think of is that I now have an AT&T SIM card in my phone. (There was no SIM card in my phone when Kies was working fine) I'm using my Note as a GoPhone, so do you think this is the reason why Kies is giving me this annoying message?
Thanks in advance, everyone, and have a Happy New Year!
Click to expand...
Click to collapse
You are as i would guess with a german note and have updated to kl7 or kl8 both are not suported from samsung they called the firmware upgrade back, to many minor/major bugs on them so they forced to close the update so now kies if you have kl7 or kl8 it says your device is not suported.
Hope it helped wait few days they will give a new update for it and it will recognise it again.
Sent from my GT-N7000 using XDA App
Braxos said:
You are as i would guess with a german note and have updated to kl7 or kl8 both are not suported from samsung they called the firmware upgrade back, to many minor/major bugs on them so they forced to close the update so now kies if you have kl7 or kl8 it says your device is not suported.
Hope it helped wait few days they will give a new update for it and it will recognise it again.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Yes, you are absolutely correct! I tried it the other day, and Kies did in fact recognize my Note this time. Thanks, man.

[Q] Kies upgrade and initialization

Hello guys have a question for you.
I installed Kies on my PC a few days ago. I connect my Note and everything seems fine, I can browse the device, see my memory usage, see the firmware version that is installed, etc, but every time I click on the firmware upgrade and initialization option I get a message box saying: "GT-N7000" does not support initialization.
what does that mean? That I can't use kies to update my device?
I know my device is rooted but I guess I still should be able to use kies to update my device, right? am I mistaken?
I have the same problem.
I also see the same message when I hook my one up
Sent from my GT-N7000 using xda premium
im on the stock unrooted german ICS, when i connect to Kies it says that "your device does not support software upgrading via kies!!!" anyone know whats up with that!?
Erase Kies that you have right now, go to Samsung.de (german site of Samsung) and install their latest version of Kies. Open Kies, run device updates in Kies and reboot your phone and THEN connect phone to the computer via USB cable. I had the same message and this solved my issues.
carlitos66 said:
Erase Kies that you have right now, go to Samsung.de (german site of Samsung) and install their latest version of Kies. Open Kies, run device updates in Kies and reboot your phone and THEN connect phone to the computer via USB cable. I had the same message and this solved my issues.
Click to expand...
Click to collapse
Perhaps I'm blind, but could you point me to which options do I have to run?
Sent from my GT-N7000 using XDA
cussyandrew said:
im on the stock unrooted german ICS, when i connect to Kies it says that "your device does not support software upgrading via kies!!!" anyone know whats up with that!?
Click to expand...
Click to collapse
Had the same problem was on indian (inu) version of gb and upgraded german ics.... had this message also.
I changed my csc code to dbt and it seems to have fixed that.
this is what i did
in dialler type
*#06#
this gives imei number note it down
then
*#272*your imei from above#
select dbt and hit start.... does a factory reset though so be warned
also i am a noob so cant garantee that this is safe, this worked for me now when i connect to kies i get the this is the current firmware message, however i dont know if its safe, my phone has never been rooted also.
just need to fix the charging paused voltage to high message without having to connect a usb stick conector and removing it now.
20inchtofreedom said:
Had the same problem was on indian (inu) version of gb and upgraded german ics.... had this message also.
I changed my csc code to dbt and it seems to have fixed that.
this is what i did
in dialler type
*#06#
this gives imei number note it down
then
*#272*your imei from above#
select dbt and hit start.... does a factory reset though so be warned
also i am a noob so cant garantee that this is safe, this worked for me now when i connect to kies i get the this is the current firmware message, however i dont know if its safe, my phone has never been rooted also.
just need to fix the charging paused voltage to high message without having to connect a usb stick conector and removing it now.
Click to expand...
Click to collapse
Tried your method, but i got only 3 options and didn't know what to chose.
VNO
TTT - in use
TDR
Sent from my GT-N7000 using XDA
rupalazzi said:
Tried your method, but i got only 3 options and didn't know what to chose.
VNO
TTT - in use
TDR
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Anyone can confirm if changing this parameter is safe?
I had many more options than that but i chose the option that matched the area the rom was from.... was on a inu rom to start changed to german release (csc is dbt) so i changed it to match.... now ive flashed the lpf rom instead and have the same prob again.....
Hi
Can anyone speak easy to understand solution for a noob like me.
I have stock ICS, Indian.
how do you know if you have Indian or german update .. Last time the samsung service center installed German update on my note
please, did you even try to search?
http://forum.xda-developers.com/showthread.php?t=1806694
if any of you superbrick your phone on stock kernel and unrooted by changing csc which triggers wipe/factory reset dont do anything fancy and contact entropy. you will know youre superbricked if update via pc Odin sticks at factoryfs for forever. (or longer then 30 min)
Sent from my GT-N7000 using Tapatalk 2

[Q] Unable to upgrade through KIES after motherboard replacement?

Today i got my phone back after a hardbrick, with a replaced motherboard, so extremely happy about that.
But the downside is, when i connect my note to my computer and open kies it says this:
Your Device does not support software upgrading via Kies.
Current firmware version: N7000XXLA6/N7000XENLA1/N7000XXLA4/N7000XXLA6 (XXX)
Could this be caused by the motherboard replacement i've recently got? In the way that parts of software does not match anymore?
second: Is there a non root fix for this?? No??!! any other fix?
Greetings Sam
Edit: before the hardbrick/motherboard swap, Kies searched/found updates
Your Device does not support software upgrading via Kies.
I have very same issue. Logic board replaced and since that Kies says no support for my device.
Current firmware version: PDA:LA6 / PHONE:LA4 / CSC:LA1 (XXX)
I would like to go into ICS but I am worried to do any firmware changes, in case they will not accept any other replacements if any issues. Any advice?
Thanks
I think its down to your computer already reconising the device as it was before try uninstalling kias and reinstall
I've did a connection troubleshoot problem checker thing. But that didn't help.. I'll try reinstalling the whole program+drivers maybe that's it?
i have same problem too.。 i already reinstall my pc windows 7. but it doesnt solve the problem.. i also unrootred my sgn ..but still the same
Sent from my GT-N7000 using XDA
As i expected, reinstalling didn't do the trick. So any other options?
E-mailed samsung yesterday but that will probarbly cost a week before i get an answer back that will not help.
dr ketan help me ..it seems that the csc not matching see my posting here
http://forum.xda-developers.com/showpost.php?p=26502080&postcount=2526
http://forum.xda-developers.com/showpost.php?p=26502550&postcount=2527
hornus said:
I have very same issue. Logic board replaced and since that Kies says no support for my device.
Current firmware version: PDA:LA6 / PHONE:LA4 / CSC:LA1 (XXX)
I would like to go into ICS but I am worried to do any firmware changes, in case they will not accept any other replacements if any issues. Any advice?
Thanks
Click to expand...
Click to collapse
The pcode is not activated from service center or corrupted had the same issue send it backvthey didn't fix it and got a replacement from the shop bought it. It is a problem caused/not solved from service center. Live with it or send it back.
Sent from my GT-N7000 using Tapatalk 2
Braxos said:
The pcode is not activated from service center or corrupted had the same issue send it backvthey didn't fix it and got a replacement from the shop bought it. It is a problem caused/not solved from service center. Live with it or send it back.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
than my question is, will i receive OTA updates? cause i can live without Kies, but idd like to recieve updates.
O yeah got an email back from Samsung support, they explained me how to instal kies.. very very helpful:s
samzoethout said:
Today i got my phone back after a hardbrick, with a replaced motherboard, so extremely happy about that.
But the downside is, when i connect my note to my computer and open kies it says this:
Your Device does not support software upgrading via Kies.
Current firmware version: N7000XXLA6/N7000XENLA1/N7000XXLA4/N7000XXLA6 (XXX)
Could this be caused by the motherboard replacement i've recently got? In the way that parts of software does not match anymore?
second: Is there a non root fix for this?? No??!! any other fix?
Greetings Sam
Edit: before the hardbrick/motherboard swap, Kies searched/found updates
Click to expand...
Click to collapse
Do This; i Got this Here On This Forum.
Change your CSC Code to German and upgrade via KIES; this will also factory reset your phone.
so on phone :
*#272*IMEI# then change the CSC to DBT.
Phone will reset.
Change language to English (bottom right icon)
follow prompts to setup
Connect to KIES and the phone will update to ICS.
When your finished, you change the CSC code back to whatever you had before
Aluyi said:
Do This; i Got this Here On This Forum.
Change your CSC Code to German and upgrade via KIES; this will also factory reset your phone.
so on phone :
*#272*IMEI# then change the CSC to DBT.
Phone will reset.
Change language to English (bottom right icon)
follow prompts to setup
Connect to KIES and the phone will update to ICS.
When your finished, you change the CSC code back to whatever you had before
Click to expand...
Click to collapse
thanks, allready tried that.. I have one with only XEN, nothing to choose further..
What i just did, flashed back to the first ROM available for my phone and country, still not working with Kies... But OTA updates did work, so if a new update is available i will receive it OTA i guess
Happy enough about that, dont really have the need to be rooted or have a custom ROM after the first attempt went really wrong(reason boardswap) but i like to have a fully working phone, also when connecting it to the Computer
I have tried do this too, but it will not let me change current CSC XEU. Don't know why. I have also tried copy and paste but no luck (
Once more! Flash change CSC change imei pray to God wipe rewipe ALL OF THEMA WILL NOT REPAIR IT send it to service center if it comes so back try to get a replacement/refund.
Sent from my GT-N7000 using Tapatalk 2
new kies update fixed it?
I had this exact same problem. But now looks like it's fixed. All of a sudden my Kies has started to recognize the fimware and tells me that the current version is the latest version!
So the new update of Kies fixed it?
My kies version is 2.3.2.12054_19
sudarshanpbhat said:
I had this exact same problem. But now looks like it's fixed. All of a sudden my Kies has started to recognize the fimware and tells me that the current version is the latest version!
So the new update of Kies fixed it?
My kies version is 2.3.2.12054_19[/QUOTE
From Serge75 : Hi gentleman ! could you try to send me your version 2.3.2.12054_19, I dont succeed to upgrade my version, looks like upgrading, but when I restart it, it's still with the previous installed version...
I guess installing it manually would more effecient. Could you send to me to [email protected], or could you give me a direct link where I could charge it directly, because Samsung Kies is not showing it ...
My greatest thanks and best regards
Could anyone tell me if I must change the Kies Version for the last in order to get the new ICS upgrade, or could I get it with any older Kies version ?
Serge75
Click to expand...
Click to collapse
The new version of Kies 2.3.2.12054/19 solved my problem now I can upgrade to ICS, but is it good idea? Is ICS better than GB?
Sent from my GT-N7000 using XDA

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