Up in a puff of smoke - Nook Color General

Well today I was plugging my USB cable into my NC and suddenly there was a tiny puff of smoke and now no USB connectivity. The cable was always touchy about going in and I guess something finally shorted. It still charges but no USB at all. At this point I'm not sure if it's the device or the cable, but I plan on testing it tomorrow with another cable I have at work.
I did restore it back to stock just in case I have to do a return.

Take it back to B&N posthaste ... they have been having LOTS of microUSB problems .. only bad thing is you may have to wait for the replacement .... Cheers and sorry you are having trouble.

zdrifter said:
Take it back to B&N posthaste ... they have been having LOTS of microUSB problems .. only bad thing is you may have to wait for the replacement .... Cheers and sorry you are having trouble.
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My usb cable broke as well. the plastic came off the micro tip. The wires disconnected, so I charged with my cell charger and took it back to B&N. Took them all of five minutes to replace it.

1-year warranty, so you should have no problems exchanging it (depending on stock).

You're scaring me. This was with the B&N cable? I would take it to the store ASAP and demand a replacement. Or at least get put on a list for replacement when stock catches up with demand.

Yes this was with the stock NC USB cable. It had always been hard to get in and I guess eventually something broke. Since I bought it at a brick and mortar store I'm hoping to not have any issues with a warranty exchange.

tj!2k7 said:
1-year warranty, so you should have no problems exchanging it (depending on stock).
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Click to collapse
The entire device has a one year warranty? I thought it was only 30 days?

30 day return policy, 1 year warranty
Sent from my PC36100 using XDA App

OneStepAhead said:
30 day return policy, 1 year warranty
Sent from my PC36100 using XDA App
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Great! Then I can get a new Nook without a wonky ass power button next time I'm at B&N (you brush a finger by it, or flex the case... and poof, you're rebooting).

Related

Official Charger Broken - Bring Dead Nook Back to Life?

Hey guys, I got an email on my nook the other day, and when I picked it up, I didn't realize I still had it plugged into the charger, so I accidentally yanked it and broke the B&N micro SD cable.
I'm running phiremod, so normally this isn't a problem since I can slow-charge from my PC or car adapter.
The only problem is, charging like this only works once you've loaded the CM kernel. If you try to charge from a dead battery, you can't do that!
Right now, my nook color is dead. I can plug it in and I get the "not enough power to turn on, please wait 15 minutes and try again" message.
My question is, is there any way to charge this sucker (from death) without shelling out another $25 for the charger (and all I need is the cable, but they are almost just as much).
I have it plugged into my PC currently, and it has been plugged in for about an hour, but it still won't power on. If I leave it plugged into the B&N charger with a regular microUSB cable (even all night) it won't charge a drop.
Any suggestions?
Edit:
FWIW, my nook DID turn on after about an hour - an hour and a half of charging with 11% battery and continues to charge via the PC with a regular microUSB cable. It takes a while, but it will charge
Its good that it started working again. I know some things need to use an official charger to come from the dead. If you wanted to see if you could make it charge faster, (both from dead and regularly) you could try a different USB to wall adapter with higher wattage/amperage. Think iPad, XOOM, or Atrix (all high power-draw devices) charger...
Sent from my MB860 using XDA App
Higher amperage will help...but the magic is in those extra long connectors on the stock cable..to fast charge you will prolly need to get a new one.
Just a friendly PSA: lithium ion batteries should not be deep discharged.
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
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Click to collapse
You could try this one:
http://cgi.ebay.com/Barnes-Noble-No...?pt=US_Tablet_Accessories&hash=item2eb48a16e6
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
i got one at best buy $14.95 OEM
The stock B&N charger is 2 amps (or 2000 milliamps) so any charger with less than that will take longer to charge. USB only supplies .5 amps so takes a lot longer to charge.
The ebay link above is a 1 amp charger.
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
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Click to collapse
Mine was doing the same thing. Chunks were falling off the end that plugs into the Nook. I took it into my local store and they simply handed me a new one. Claimed it was the first time they'd seen one like that...
byronczimmer said:
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
Click to expand...
Click to collapse
I had a really great experience with brick and mortar bn staff. One guy cracked open a new charger and cord and just said to stop by if evertth wasn't totally fixed. I left and now I even have an extra charger!
BN staff = win!
Sent from my ADR6300 using XDA Premium App
Odd, the associate I spoke with said there were issues with some of the cords shipped with the early batches.
Sent from my ADR6300 using XDA Premium App
RickOSidhe said:
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
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Click to collapse
I did the same thing and they sent for free no questions asked.
Bought my nook used off craigslist. Called in and got a replacement cable no problem.
cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)
cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)
maybe i should post a warning thread to others to MAKE SURE BATTERY DOES NOT DRAIN COMPLETELY OUT BETWEEN WIPING AND FLASHING FIXED rom.... cuz your nook will NOT charge...... side note... does anyone have any suggestions as far as like a higher rated charger that may force a charge or soemthing? im no electrical engineer so if thats sounds dumb... it prob is. lol
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
wbrands said:
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
Click to expand...
Click to collapse
The tip of the Nook charger won't fit into a standard micro-USB port.
But if you plug a standard micro-USB cable into the Nook wall charger piece, I believe the USB power protocol will automatically modulate down to the highest the device can accept.

[Q] Charging plug broken

Last july, I took my Milestone on a hike and fell on it, breaking the glass. I sent it for repairs and got it back after a nice 120$ bill.
When it came back, the charging plug was loose, but still worked well. Considering this was my only phone (I'm in an appartement without landline), only MP3, acted as my agenda, adress book and GPS, and that I knew that sending it back in would take another 4-6 weeks, I decided to keep it anyways. It was still charging, right?
Well it progressively got looser, and now it won't charge unless it's in the dock, at a certain angle forward, and the 1-year guarantee ended 3 weeks ago... So it's useless as a GPS, and I have to mess with it for a minute everytime I plug it in to make sure it's at the right angle...
Besides sending it back to Motorola, waiting 6 weeks and paying 120$ (again), does anyone else have found a solution to this issue? Is this a part that can be bought myself and replaced by someone skilled?
Thanks!
PS: Here in Quebec, the Consumer Protection Law states that a product should be covered for a reasonable time period... I'm thinking of putting pressure on them by saying that a reasonable time period would be the length of the contract with the carrier, and so that they should repair/replace it under guarantee. Opinions on that?
Buy a battery charger off eBay, they are cheap
Sent from my Milestone using Tapatalk
I'm talking about the charging port. The microUSB on the phone itself.
He knows, thats still what I would do. You also need a microUSB reader or use wifi to transfer stuff.
If its loose, then it may be just a torn wire, not my forte in small electronics.
If its 120, buy another one. You can get one off ebay cheap, or get one for parts.
Well, the phone just completely died, and won't power on at all-no matter what's the battery I used. I guess that won't be necessary now, lol.
Well, you should take it to repair, maybe you battery has died and some one need to weak-up it.
IMHO is better then buying another one.
I would do what the second poster was sayin and by a battery charger put it to good use again.

Is B&N still replacing charger cables at no charge?

Sent from my NookColor using xda app-developers app
Yes, if within year warranty. Mine is arriving this week via ups.
wpbear said:
Yes, if within year warranty. Mine is arriving this week via ups.
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Click to collapse
Shame... mine was replaced after 3 months but is failing again a year later. Why wouldn't they just use a standard cable?
Sent from my NookColor using xda app-developers app
DublinLarry said:
Shame... mine was replaced after 3 months but is failing again a year later. Why wouldn't they just use a standard cable?
Sent from my NookColor using xda app-developers app
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Click to collapse
Yeah it was my only real gripe about the Nook Color. Terrible cable design. I always found myself feeling jealous of the special bent tipped cables they used at the B&N store displays. When I asked about them it turns out they're specially made for B&N for use with the Display Security System and are impossible to get Retail. Bummer.
DublinLarry said:
Shame... mine was replaced after 3 months but is failing again a year later. Why wouldn't they just use a standard cable?
Click to expand...
Click to collapse
From what I understand, a standard cable didn't provide enough power to charge the battery quickly enough. If you use a regular cable it'll charge but take a long time. There should be a good open power & data standard for connectors though.
I'm kind of irritated...I requested a replacement cable almost a year ago, and they told me they would send it out right away. I check in with them again a few months later, and they said that they were behind on orders and that it'd be shipped out when they get it. I still haven't received it...
AngelWings8 said:
I'm kind of irritated...I requested a replacement cable almost a year ago, and they told me they would send it out right away. I check in with them again a few months later, and they said that they were behind on orders and that it'd be shipped out when they get it. I still haven't received it...
Click to expand...
Click to collapse
I had the same thing happen. After a month or so I went to a local store and they checked and saw my order and just gave me one.
Can you just take it in to a store or do you need to verify how long ago you bought it?
Sent from my Thunderbolt using Tapatalk 2
turneja said:
Can you just take it in to a store or do you need to verify how long ago you bought it?
Sent from my Thunderbolt using Tapatalk 2
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Click to collapse
Depends on the store. I had some say they just took the old cable in and they exchanged it. At my store they wanted the serial number so they could look it up to verify it was still under warranty.
cable
leapinlar said:
Depends on the store. I had some say they just took the old cable in and they exchanged it. At my store they wanted the serial number so they could look it up to verify it was still under warranty.
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FYI, I received one out of warranty from the web site I called in. it broke within a month. However, something happened to my nook and it now works with my standard droid cable?
I'm almost afraid to post this, but wanted to share so others could try different cables.
Good Luck
Ha. The Barnes & Noble store I just went to told me I needed to buy their charger and cable bundle for $25 because my NC would break if I ever used a standard cable.
My wife has a NC and in the past 10 months has gotten 2 new cables and chargers. They threw em in for the heck of it. Now the charging port is very sloppy and finicky how it gets plugged in and they are sending her a new NC.
Sent from my SGH-I777 using xda app-developers app
Received the new one. "Certified - Pre-owned". Charging port is fine though.
Sent from my SGH-I777 using xda app-developers app
Standard micro-USB cables charge more slowly
moorecomp said:
Received the new one. "Certified - Pre-owned". Charging port is fine though.
Sent from my SGH-I777 using xda app-developers app
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According to leapinlar's thread (and my personal experience), the Nook Color will charge through a standard micro-usb cable, but much more slowly than it will with the included cable. The standard cable is likely to charge at 1.9 Amps, while a standard micro-USB will probably supply 0.5 Amps.

[HELP] TouchPad fallen down. now not charging.

My touchpad was in a bicycle and was getting charged. My cousin placed the TP on a bicycly after the battery is about 43% and was charging.
He accidently shaked the bicycle and the touchpad was falled from the bicyle in the position where the charging port is connected.
Now it shows charging, but not charging. I plugged the charger at 41% and it came to 37% after 15-30 mins with the charger plugged.
Please help. Any DIY work that can fixthe touhpad or make the touchpad charge?
Thanks
Helps are appreciated.
Invest in a touchstone wireless charger. After the USB port went bad on one of my previous touchpads, it was a no brainer.
Sent from behind your couch while chillin with the Boogeyman!
How to transfer files?
siralsmooth said:
Invest in a touchstone wireless charger. After the USB port went bad on one of my previous touchpads, it was a no brainer.
Sent from behind your couch while chillin with the Boogeyman!
Click to expand...
Click to collapse
In webOS, when I connect it to a PC, it shows "Device May Not Charge"
How to transfer files?? Can I transfer files through touchstone? sorry for noob question.
Charging only. But in android you can use es file explorer to browse network shares and transfer over wifi.
Sent from my SM-N900T using XDA Premium HD app
FIX
siralsmooth said:
Charging only. But in android you can use es file explorer to browse network shares and transfer over wifi.
Sent from my SM-N900T using XDA Premium HD app
Click to expand...
Click to collapse
What do you think about the problem? Can I fix it in some local shops? How much do they ask?
Thanks for your INFOs.
With a donor tablet, you could probably have it fixed. In my opinion, unless its a 32gb, 4g, or 64gb model, its cheaper to just replace it. When I sold my 64gb with all the extras, I was disappointed to see how low the value had dropped. Personally I would go the touchstone route, and in the meantime, find a cell phone repair shop that isn't afraid of surface soldering and have the connector replaced. No idea on costs, but the microusb connector is about a 3$ part. Only problem would be if the PCB was cracked, thus my thoughts on a donor tablet to just swap the sub board assembly with USB port.
Sent from my SM-N900T using XDA Premium HD app
siralsmooth said:
With a donor tablet, you could probably have it fixed. In my opinion, unless its a 32gb, 4g, or 64gb model, its cheaper to just replace it. When I sold my 64gb with all the extras, I was disappointed to see how low the value had dropped. Personally I would go the touchstone route, and in the meantime, find a cell phone repair shop that isn't afraid of surface soldering and have the connector replaced. No idea on costs, but the microusb connector is about a 3$ part. Only problem would be if the PCB was cracked, thus my thoughts on a donor tablet to just swap the sub board assembly with USB port.
Sent from my SM-N900T using XDA Premium HD app
Click to expand...
Click to collapse
Ok now imagine that i am in a cell phone repair shop. I tell the repairing man that the tablet has fallen down with the charging position downwards and now its not charging. Will he fix the problem? Time duration as my father needs it in 4-5 hrs.
superboy123 said:
Ok now imagine that i am in a cell phone repair shop. I tell the repairing man that the tablet has fallen down with the charging position downwards and now its not charging. Will he fix the problem? Time duration as my father needs it in 4-5 hrs.
Click to expand...
Click to collapse
You are from Chennai right? Go to any cell phone repair shop and ask them to fix charging port. It is a common problem in phones, and they might even have spare microUSB ports. I repaired one in Mumbai when I was there in Jan, and since I just re-soldered my existing port, and already had the unit open, AND I knew the repair guy, he only charged me Rs. 30 (~50 cents ), ONLY for soldering.
But if you don't want to open the touchpad on your own, and dont want to mess around, you can expect them to fix it for something like Rs. 200-300.
If they ask for more, tell them it is a cheap made in china (sorry, no offense intended) replica and you didn't even pay too much for it People usually don't know about Touchpads here.
You can also try those small shops that repair TVs or Radios, sometimes they also repair for cheap.
rahulisola said:
You are from Chennai right? Go to any cell phone repair shop and ask them to fix charging port. It is a common problem in phones, and they might even have spare microUSB ports. I repaired one in Mumbai when I was there in Jan, and since I just re-soldered my existing port, and already had the unit open, AND I knew the repair guy, he only charged me Rs. 30 (~50 cents ), ONLY for soldering.
But if you don't want to open the touchpad on your own, and dont want to mess around, you can expect them to fix it for something like Rs. 200-300.
If they ask for more, tell them it is a cheap made in china (sorry, no offense intended) replica and you didn't even pay too much for it People usually don't know about Touchpads here.
You can also try those small shops that repair TVs or Radios, sometimes they also repair for cheap.
Click to expand...
Click to collapse
Thank you sir. You saved my life. I went to a shop and gave a 350 Rs and repaired. I said it as a china replica as you mentioned but he said that the quality is like a U.S or U.K made. So, He got the money mentioned above. Again Thank you so much.

[Q] damaged usb port

I have an HTC One M7 that I have been happy with for nearly 2 years. Yesterday I plugged it in to the charger in the car that I have used hundreds of times and there was a little wisp of smoke and now the USB port doesn't seem to work. I can't charge it and it isn't recognised by the computer. Everything about the phone works ok, but I can't get any power into it!
I have it rooted and have ViperOne running and the problem is I don't think there is enough battery to get it back to stock to send back for warranty!
Can anyone suggest any method of charging? Long shot I know...
MrPez said:
I have an HTC One M7 that I have been happy with for nearly 2 years. Yesterday I plugged it in to the charger in the car that I have used hundreds of times and there was a little wisp of smoke and now the USB port doesn't seem to work. I can't charge it and it isn't recognised by the computer. Everything about the phone works ok, but I can't get any power into it!
I have it rooted and have ViperOne running and the problem is I don't think there is enough battery to get it back to stock to send back for warranty!
Can anyone suggest any method of charging? Long shot I know...
Click to expand...
Click to collapse
I had the same problem with the smoke, and I left it to sit for about a year. Usually, they don't turn on the phone to check it's "stockness" and even if they did, if you keep turning on your phone enough until it is absolutely dead, they can't recover it without replacing the charge port. I decided to replace the charge port, and let me tell you, there IS a glue around the sides that you have to heat up to take off. I would recommend buying a charge port w/ flex cable and taking it to an electronic repair shop and hopefully the guy understand what to do. I did it myself but pretty much destroyed the phone, so if you can make sure it is completely dead and send it in they cannot check if it is rooted or not.
wellwhy said:
I had the same problem with the smoke, and I left it to sit for about a year. Usually, they don't turn on the phone to check it's "stockness" and even if they did, if you keep turning on your phone enough until it is absolutely dead, they can't recover it without replacing the charge port. I decided to replace the charge port, and let me tell you, there IS a glue around the sides that you have to heat up to take off. I would recommend buying a charge port w/ flex cable and taking it to an electronic repair shop and hopefully the guy understand what to do. I did it myself but pretty much destroyed the phone, so if you can make sure it is completely dead and send it in they cannot check if it is rooted or not.
Click to expand...
Click to collapse
Cheers, I've taken your advice, drained the battery completely and sent it off for warranty. I did read something that said warranty shouldn't be affected unless the custom software is the cause of the fault so will cross my fingers...
The warranty is voided even if it is not the cause.

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