Hi everyone,
I have searched exhaustively on this forum and via google but cannot find a solution anywhere.
Certain emails that I send via Pocket Outlook are only partially being sent. (longer emails)
Its not an SMTP issue because I have tried 3 different SMTP servers and the same thing is happening.
What is very strange is that the entire messages shows up in the sent folder but when someone else receives it only a paragraph shows up. (I have also sent them to one of my emails to test and they are partially showing up). But what is even odder is that its not with all messages, some are being received fine.
I thought that it could be some kind of font issue but that didn't work.
If someone has any ideas I would be grateful as I use the phone for business and my customers are not receiving full emails so its a big problem for me. Also just to add I am pretty sure this just started happening recently and I haven't changed any settings either.
Thanks again for your replies.
For the first week I have owned the Tilt, Xpress mail seemed to work fine. It would push every bit of mail through. I had it set up for both Yahoo and Gmail. Over the course of the following week (up to date) I have made some minor modifications to the phone, and am not sure if they're responsible for the demise of my Xpress Mail service.
What I've done so far is to install Kaiser Tweak and am using almost every advised feature (Hiding SIM contacts never sticks though. after a reset it always goes back to default). I have also downloaded Comm Manager from here, because I was having bad 3G dropouts so this comes in very handy. Outside of those things, that's about it.
But for some reason, my Tilt has been displaying some very sketchy behavior, but the worst offender at the moment is the push mail not working. Even stranger though, is that when I sent myself an email from my Gmail account to test it, rather than the mail going into the yahoo folder, it went into the Gmail folder ?
At one point last night (it's vague, I was very tired) I had to reset the Yahoo password upon request of the program because it said that it needed to be updated. So I did that, and afterward, it seemed to work again. But now, as I'm testing by sending mail to myself, nothing is happening. Well, almost nothing.. .Something peculiar happens. When I send the mail off, I notice that the Tilt's screen gets brighter, as if an event is happening. This happens about 15-20 seconds after sending an email to the Yahoo account, and happens every time, so it's not a coincidence.
I'm still within my 30 day trial for the Tilt, and I'm getting frustrated with it, thinking about getting a (gasp) iPhone or perhaps a Treo 750 if it functions any better. I really want to like the Tilt but for one thing, I am not getting any HSPA service here in NYC (where I thought I would) and 3G is piss poor where it counts, so isn't even worth it. It's why I got an unlimited data plan, but now I'm thinking about canceling it.
I got the phone on the 8th and would like to sort this out before the 30 days is up. Can anyone please assist me with this ?
Thanks,
doug
By the way, I'm running Win Mob 6.0 and the original ATT ROM that came with it last week.
CE 5.2.1622 (build 18128.0.4.4)
And, I'm not sure that this has anything to do with it but (or is useful info) when I open the Comm Manager, the Microsoft direct push button is greyed out and is not able to be toggled. I also have 3G set to off when I'm in my house. I've tried a soft boot, but that didn't do anything. I'm about to do a hard boot now.
doug
Now the client is really bugging out. When I go to menu > tools> new account, all it does is go to the Yahoo Inbox (which is empty always). I can also access this menu through Options, then click on New Account but then nothing happens at all ? I just deleted my Yahoo account to see if I could create a new one from there, but nothing happens.
This is not boding well for the Tilt. I'd really appreciate some help. Things were just fine when I got it the first week. Is there a way to restore the phone to factory defaults and such ?
Doug
Also, when I hit "send/receive" it says error synchronizing very quickly on the bottom. And if I try it again, I get an error message "S7900: Another update operation is currently in progress"
I had the same problem, however so did my wife. We both have Kaisers and were emailing instead of chatting all the time. Our emails sudenly stopped updating automaticaly. Happened on both phones so I called the provider. Turns out there was an update that killed the push function from hotmail, gmail, and a couple others. ATT suggested I download the BB Connect until the error has been corrected. Been about 3 weeks now and no fix made.
Hello!
I have a Diamond on the Sprint network. I had set up my Yahoo email account on my phone to download only messages from the last 3 days and automatically check every 5 mins. I got this phone back in March or so and never had a problem with this, but starting last week, it's been randomly downloading my entire inbox of 16,000 messages which includes messages from as far back as 5 years. (There's unlimited storage space on Yahoo, so I don't delete old emails.)
Anyway, this slows down the phone immensely, as you might imagine. And it takes me a while to be able to clear my inbox on the phone because of its slowness. I've done this a few times and tried resetting my inbox settings, and also once deleted the account on my phone and re-set it up, but the same thing will ultimately happen-- when left alone for a while, the stupid thing will just download the whole inbox.
Like I said, for the last few months it was working just fine. I didn't change any settings on my phone. Anyone have any idea how to fix this??
For now my temp solution is to transfer my older messages on Yahoo to another folder so that my inbox is smaller; in that case, if the phone decides to be stupid again and ignore my "download only messages from the last 3 days" setting, it still won't be downloading 16,000 messages. But I shouldn't have to do this as the phone should be following my instructions, as it was for a while!
Any help would be much appreciated.
Thanks!
RS
EDIT: My temporary fix (moving old emails to another folder) didn't even work! My phone still downloaded all the folders and all the messages. Help please!
<bump> still looking for a fix...
This seems strange, and I admit that I am baffled by this one, but I set up an email account for someone on their phone yesterday so they could received their emails when they weren't at home. It's a Charter IMAP email setup, but here's the weird part: the emails sync to the phone just fine, but since setting it up on the phone they have stopped showing up through Outlook on the computer.
I have seen I believe on other Android devices a setting that says to keep the message on the server as well, but I did not find that setting on the Milestone (Droid). So, is the problem phone side, or computer side? And how do I fix it?
I've just started having this strange issue on my Xperia Z running KK.
An email account set up on the phone was previously working fine, and all of a sudden, I can no longer retrieve email from it. All settings are the same and I haven't changed anything, it's an IMAP account.
Rebooting the phone doesn't change anything.
I have other email accounts on the same server and they all work so it's not a server-side thing. I can still pick up the problematic account on my other devices and PCs, it's just the phone that no longer works.
Strange thing is that if I delete the account, then put it back in, it works for some time, then after an hour or so, I get the same Connection Error - Could not log in. The notification just says "The username or password for <account> is incorrect. Update them now?" I can put in the correct details, but it just doesn't work.
Any idea how to debug or get the real reason? I can't seem to find any logs that give more information as to what exactly it thinks is the problem.
Problem solved
I've checked the mail server, and its settings were limiting to 10 connections per IP which I was reaching with the phone! Feel a bit stupid now. :silly:
But for info, is there any debugging logging available for the default Sony email app to get to the root of the problem on future issues?