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I purchased the phone about a month ago, from the day I purchased it the camera did not operate correctly. I took my device to the store in an attempt to get it replaced with a new one. Unfortunately for me my camera just happened to work that day which was also the last day of the 30 day warranty. The guy pretty much said that he couldnt help me because my device worked, but then he gave me this number saying that if there is any further problems they will take care of it. So I call the ATT warranty department the next day (my camera broke again) and they said that they were sending me a REFURBISHED phone. I talked with them for 2 hours and they pretty much sait there is nothing they can do.
So I get this refurbished phone and right out of the box it looks of poor quality, I later find out that no matter what I do, the device will not charge. So I send in for another refurb which is of even worse condition and this one wont sync to my PC.
Do any of you guys have any ideas that could help I called the warranty department and coustomer care TWICE, asked to speak to both supervisors, threatened to change my entire family's service and they dont reply with anything except that the phone can not be replaced with a new phone. What do you think I should do?
dude that sucks!
ive never had a problem gettin a swap out.. and i bricked my first tilt..
u need to speak to managers and managers only, throw a fit make a scene in the store they'll work with u!
Learn from your mistake so you don't repeat it in the future. If you have an issue with a phone within the 30 day period, make sure it's fully taken care of within that time frame. Unfortunately you took some clerk's word for what would happen instead of double checking yourself.
AT&T most likely isn't going to do anything more from you. They have pretty good customer service and retention, but it is within their rights to give you a refurbished phone.
I also find it hard to believe that they shipped you two refurbished phones that right out of the box appeared to be of "poor quality." If the phone's had a shoddy appearance they wouldn't have been sent back out.
If your next replacement (refurb) is not functional, then tell them that it is getting ridiculous that you have had 3 replacments and they were all bad (again, I find that dubious). If the phone's are malfunctioning to any extent that you can't make calls (like a phone won't recharge) then they should be crediting your account on a daily basis when you can't use the phone.
Lastly, you can threaten to go to your credit card issuer (assuming you bought it with one) or to the BBB. Again, these are mostly threats, and I don't suggest you follow through unless you are truly getting bad refurbs 3 times in a row. Don't just take a negative attitude and look for problems becuase it isn't a new phone...you aren't likely to get one.
However, you could realistically cancel your service, and then refuse to pay any cancellation fees because they weren't honoring their end of the deal by providing you with functioning equipment. Even though you might have a leg to stand on....it will still probably get sent to collections and mar your credit.
Of the refurbs I got, these were in the condition I stated. When I called ATT they said something along the lines of 'every once in awhile a bad one slips through, but its pretty rare.'
I don't doubt a bad one slips through.... but two in a row....
What I am saying is third time is a charm...you can't keep getting bad ones
Also, I know how it can be mentally (as I would feel the same way) that a refurb just isn't as good and you would rather have a new one even if you saw a refurb pass every single test.
Try for #3 and if you are still out of luck...go with the other poster's suggestion and make a scene in the store
This reminds me of when i had the 8525 hermes. I was sent about 3 phones from them that were of bad quality. Bluetooth problems and yellowish tint screen.. The unwritten rule is that after 3 phones youre sopost to get a upgrade of the latest comperable model. Right now the tilt is the latest pocket pc but at the time, the tilt replaced the 8525 and thats how i recieved my tilt..
Moral is.... wait til the next ppc comes out and make a scene.. but also bring that point up to warranty replacement.
bengalih said:
I don't doubt a bad one slips through.... but two in a row....
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Click to collapse
Happened to me last week, two bad ones, and a third one that was good. It's possible, and somewhat probable for a scenario like that to occur. It's not like saying he put a million dollars on "00" at the roulette table and won
I'm on my fourth tilt in 6 months. The first one got fried by an ebay charger (I think) my daughter threw the next one and messed up the display (can't believe they haven't charged me for that one... yet) The third did't sync with my PC like one of yours and the forth one's been great. All of the replacments have been refirbs but have looked as good as new with the one being bad out of the box.
I agree with bengalih just get another one if it's bad you'll know right away if not it should be perfectly fine.
mtbjoe said:
I'm on my fourth tilt in 6 months. The first one got fried by an ebay charger (I think) my daughter threw the next one and messed up the display (can't believe they haven't charged me for that one... yet) The third did't sync with my PC like one of yours and the forth one's been great. All of the replacments have been refirbs but have looked as good as new with the one being bad out of the box.
I agree with bengalih just get another one if it's bad you'll know right away if not it should be perfectly fine.
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Click to collapse
well now we know why AT&T sometimes has such a sweet deal on refurb tilts LOL
Ok you said the second phone couldnt sync to pc. If you search through this forum I guarantee there is a fix for that.
Switch providers and tell them that you are making the switch because of the level of service (with details) that you have to date.
deathpulse said:
Switch providers and tell them that you are making the switch because of the level of service (with details) that you have to date.
Click to expand...
Click to collapse
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
Wow Sorry I'm not laughing at you, I'm laughing at the insinuation that they would actually care. The sad fact is T-Mobile Is worse in service availability. And Sprint? I wouldn't wish that on my enemy.
Here is a link: http://www.mobileburn.com/news.jsp?Id=4607
No BS this will work !!
I got a brand new custom built HP laptop ( to replace my custom built 2yr old laptop w/ 3yr accidental damage protection) because I followed the same advice I am going to give you. Similar situation with my laptop...sent it back twice, never fixed it right, 14 phone calls, over 450 minutes with customer support and such..won't bore ya with the details
Here's what I did...
Got all my phone records to them together
Had all the invoices etc together
Called and told them I had been "advised" that I had to give them one more chance to make it "right" ! Implying I had legal advise....Then I told them I was going to take them to small claims court..Period !
YES I was going to take them to court cause statistically they always settle!
If not I had my records and was in the right !!! Like you seem to be
Be stern, firm and assertive, not angry or yelling. I basically told them what will happen if they did not make it right...they folded like a cheap lawn chair and I got a brand new custom built $2000 laptop plus a full 3yr accidental damage warranty!
I still get a rush thinking about it !!!
I understand what you mean, but I am completely unprepared to take them to court over such a minor issue. Im going to expend all of my other options first, I still have to go back to the store and argue there that it is there fault because they did not support there 30-day return policy in the first place. The man let me walk out of the store with a broken phone. I should have handeled it then but I didnt realize I would be dialing in and getting more refurbs.
Also, my third refurb arrived today, the device functions completely as intended. The problem now is that the keyboard on this new device does not seem very responsive, or at least, not nearly as responsive as the keyboard on my first device (which I still have). I am upset with this as my other Tilt is in premium condition, not a single scratch. I think I am going to return this one as well.
not good
hey I work for the company and
1. they kinda HAVE to exchange your phone in store if you got it over the phone, over att.com or at a corporate store. if you are within 30 days the rep should do the exchange, the rep u got was an A*&*LE. some act like the store stock and shipping cost come from their pocket.
2. if you get an idiot customer svc rep just hangup and call back , sometime u have to bend the truth. say u have a phone that drops calls ( they are afraid of this) and u tried ur friend's SIM card and still does not work correctly.
3. sorry you did not come to my store.(NY)
4. almost impossible to get a new phone through warranty or insurance.
5. if ya'll have any Q's bout stuff PM me.
out...
This is exactly why sometimes the "best deal" is not a good deal...
I only buy my phones from the bigger retailers, Best Buy & the company directly....
Mom & Pop shops, and online retailers:
- Cheaper up front, can usually get you the best deal if you read the fine print and agree
- Usually require a 2nd contract stating you will not change you plan (or features) within 6 months to 1 year or they charge you a penalty (usually $200 for removing OR changing the kind of data service from a phone like the tilt-- ex.: change from Unlimited data $30/month to Unlimited data & Text for $50/month, you broke the contract, they will charge you $200)
- Do not have to accept returns. Returns are done by companies as a 'favor' -- they are not required by US law (for most stores/products, some exceptions)
Big retailers or the Service Provider directly:
- Always have a return policy
- Almost never require a 2nd contract agreeing to keep features
- Usually $25 more for basic phones, up to $100 more for smartphones (they do not require Data, which most M&P/Internet sites give you $75-$100 off for getting and keeping for 6 months)
Other nice advantage of Big Retailers: If customer service at one place gives you no help and you're within reason to return it... go a few miles to another location and try again.... (again, if you're trying to return something 45 days later, you'll probably get no help where ever you go)
This wasnt a 'Mom and Pop' Shop, it was an official retailer. I was going to get the phone at a smaller AT&T but they said I would have to go to an official store that carried there high-end products. When I bought the phone the person I bought it from, I believe I have his buisiness card, but I will check later, allowed me to open the box in the store. He then told me if I wasn't satisfied I had 30 days for a return or replacement. I came back, 29 days later and they said that I had to call there warranty department because the device was not broken, and there fore he could not replace it. Essentially, they lied to me.
If it's not an AT&T corporate store, it's a Mom & Pop shop...
If they say "Authorized Retailer" they are not directly AT&T, they are reselling AT&T services and do not have to follow AT&T Corporate return policies...
Most of these locations are owned by individuals, or groups of individuals, as a business venture...
Keep in mind, anywhere from 50 to 85% of Wireless stores are NOT corporately owned by their service provider, and all of them (except T-Mobile) are allowed to put giant signs on the front of the building saying "AT&T" "Verizon" or "Sprint"... Sprint requires "Authorized Dealer" added to the logo, T-Mobile requires you to name your store something, and if you use T-Mobile logo it can be no more then 25% of the total sign space. AT&T I don't know the exact policy on their signage, but should require "Authorized Reseller" in the sign...
Of course, people can ignore these requirements, One of my old bosses did.. Hence why he's an old boss..
Quick Tip:
If they don't offer the IPhone they are not corporately owned...
At least in the DC metro area, every corporately owned AT&T store has a live active IPhone on display for customers to try
fizzie said:
I got a brand new custom built HP laptop ( to replace my custom built 2yr old laptop w/ 3yr accidental damage protection) because I followed the same advice I am going to give you. Similar situation with my laptop...sent it back twice, never fixed it right, 14 phone calls, over 450 minutes with customer support and such..won't bore ya with the details
Here's what I did...
Got all my phone records to them together
Had all the invoices etc together
Called and told them I had been "advised" that I had to give them one more chance to make it "right" ! Implying I had legal advise....Then I told them I was going to take them to small claims court..Period !
YES I was going to take them to court cause statistically they always settle!
If not I had my records and was in the right !!! Like you seem to be
Be stern, firm and assertive, not angry or yelling. I basically told them what will happen if they did not make it right...they folded like a cheap lawn chair and I got a brand new custom built $2000 laptop plus a full 3yr accidental damage warranty!
I still get a rush thinking about it !!!
Click to expand...
Click to collapse
I worked for Acer Computers and they *****ed out with customers every single time something like this happened. This is sound advise
So, I just got my G1 back after it stayed for a week in this Chinese repair shop. The Chinese men were not successful.
I'm just about to leave for the T-Mobile store. After I figure whether the warranty is in effect, I will come up with a clever reuse to trick the T-Mo man into sending in my brick for repair.
What's the best lie to tell?
Hi,
I was too careless to follow directions and ended up bricking my phone.
Can you give another G1, so I can do the same?
thanks
I'm afraid that won't work. Unless I pay the salesman like $50 to keep his mouth shut.
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
So I can just tell them I was updating to cupcake and it won't boot?
Saiboogu said:
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
Click to expand...
Click to collapse
This is the best one. It's more efficient if you do it over the phone.
GenericNode said:
Why not call them now? Pop your fraudulently-bricked-phone-returned-under-warranty cherry.
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Click to collapse
Thanks for the replies. I was thinking of just going to the store, since it's on my way to work. What's the downside of telling them in person?
nasman1993 said:
So I can just tell them I was updating to cupcake and it won't boot?
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Click to collapse
Pretty much, just leave out the "I was updating.." bit. Blame the phone. "It said there was an update available. I hit OK, and it went dark..."
wddglr has a good idea about calling to save the trip. And a funny quote too.
EDIT: Missed your reply. Well, I don't have a store within an hour of me, so I would always wind up calling. If you have the choice though.. Might be easier to pull it off without worrying about the look on your face. Not sure of any other downsides, since I never deal with any stores.
Alright thanks so much. Since it's on my way to work, I'll just stop by at the T-Mo store and tell them. Hopefully my warranty is still in effect...
I literally just went through this if you've had you're g1 for less than a year just call tech support and they will send you a new one free of charge (you might have to pay the shipping depending on your insurence plan) good luck.
Thanks for the reply Supergoat. WAIT, you have to have an insurance plan to get it repaired?!?! Warranty alone doesn't work?!?!
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
Saiboogu said:
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
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This may be a stupid question, but do you have to return the old one?
I just got off the phone with them, and they told me they can't do anything since I bought the phone from craigslist. He gave me HTC's phone number and told me to call them, since they will be able to do something. I'll call tomorrow morning since they're closed now, and see what they say. The T-Mobile representative said he doesn't know how much they'll charge or if they'll charge me at all. Hopefully this works out.
I had a similar situation since I also bought my phone off craigslist. HTC kinda gives you that threatening if they notice anything was modified on the phone you get charged bit. I was fortunately able to downgrade the phone to an RC29 (are you sure you shouldn't be attempting to throw that on instead of 7) then I upgraded it up with normal rc33 then cupcake. They took it and replaced my mainboard (my phone was overheating and unable to charge a battery fortunately the T-Mobile star gave me one of the stores batterys from a display device which gave me enough time to downgrade and get back up to cupcake) and didn't charge me anything so I lucked out. Goodluck!
I just got off the phone with HTC. Before I bricked my G1, it was RC29. They sent me shipping instructions and everything, and said I should be paying only for shipping, and $39 or less for repair. Hopefully everything goes well. I'll post my results.
Sometimes you can lie and say you bought the phone from a tmobile authorized dealer and they will swap it out. Just say it was a t a booth in the mall. This has worked for me in the past.
Also for the info on TMobiles warranty policy, if the phone was bought from them or a authorized dealer they will replace the phone for free, if you tell them the thing won't turn on they will not make you go thru more then taking out the battery and SD Card then putting the battery back in. If you tell them the phone will power on they walk you thru a bunch of steps. On a couple of my exchanges the rep sent me out a new phone, battery and wall charger.
You do have to send the broken one back, they send you a shipping label with the refurb phone they send you. Within the first year of owning a new phone with TMobile, insurance is only used if the phone is lost/stolen, water damaged, you broke it on purpose or you tell them strait out "i was flashing the newest JACHero ROM and blam it bricked!"
just call and say your phone isnt working. thye will try to wipe it, tell them its not working. they will send you a box with the new phone. you send back th eother one. dont say **** you dont have to. just keep it simple. DO NOT TELL THEM ITS ROOTED.
Well I'm going to ship it to HTC today, and they should be replacing it for free (I hope). I did go through HTC with this, not T-Mobile. T-Mo kicked me after I told them I didn't buy it from them. I told HTC I bought it from a private seller and they were like "ok that's cool."
I too once freaked out (not to be confused with my earlier freekeout) when my JFroot-to-cyanogen-to-hero theme went AWRY, and bricked at the g1 logo....
I sat there thinking of how much I screwed this one up, and promptly realized that insurance covers anything....and yes I will say, ANYTHING.
there is no limit to a customers stupidity
so without hesitation i made my 13 minute drive.
waited 10 minutes for a tmobile rep. explained that i booted up my phone this morning and it never booted after 2 hours of pocket time....also threw in that ive been on hold for a good hour restarting and trying differnt tricks...
without any hesitation, she typed up a few things, checked in the back and i was onm my way....
she said that if anything happens to bring it back, and if the next 3 brick aswell, then they will automagically give me a NEW phone....IE DIFFERENT model...as to keep who she repeatedly referred to me as a good "customer" happy
so im psyched. they don't know how lucky they were. and my new (seemingly) faster dream are back at it...
just biding time for that XDA app to get out of beta (or atleast become more stabile)
So I got an OTA update the other day from T-Mobile. Applied the update and the phone rebooted.The phone no longer goes past the T-Mobile G1 screen. I tried troubleshooting myself and explained everything to T-Mobile on the phone to Tech Support. They wanted me to troubleshoot as well. I tried booting into recovery. I tried the home+power and the camera+power and the phone just starts and stops at the T-Mobile G1 screen.i know it's probably bricked but was wondering if anyone had any ideas. I asked tech support if I could get a replacement phone being that my G1 is still under warranty,they said no that the phone had to be returned within 14 days after purchasing it. What's the deal with this crap? Any thoughts and answers are much greatly appreciated!
Well a couple options, take it to the store, call t-mobile and tell them to eat your nuts since it was their software that bricked it or google up the corporate number and ***** and ***** till they agree to a replacement, don't curse or they will hang up on you really quickly
gridlock32404 said:
Well a couple options, take it to the store, call t-mobile and tell them to eat your nuts since it was their software that bricked it or google up the corporate number and ***** and ***** till they agree to a replacement, don't curse or they will hang up on you really quickly
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Click to collapse
Yep everything he said, but also what they told you on the phone is crap. T-mo should replace it even after the 14 days. They did for me, just don't take no for an answer.
Your Phone has a one warrenty ... At least thats what I thought????
maybeoneday said:
Your Phone has a one warrenty ... At least thats what I thought????
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Click to collapse
Whats a one warrenty?
andy_lowe02 said:
So I got an OTA update the other day from T-Mobile. Applied the update and the phone rebooted.The phone no longer goes past the T-Mobile G1 screen. I tried troubleshooting myself and explained everything to T-Mobile on the phone to Tech Support. They wanted me to troubleshoot as well. I tried booting into recovery. I tried the home+power and the camera+power and the phone just starts and stops at the T-Mobile G1 screen.i know it's probably bricked but was wondering if anyone had any ideas. I asked tech support if I could get a replacement phone being that my G1 is still under warranty,they said no that the phone had to be returned within 14 days after purchasing it. What's the deal with this crap? Any thoughts and answers are much greatly appreciated!
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Click to collapse
Sounds like you got a stupid T-mo rep. Call back and tell them your phone is messed up... as long as you bought it directly from them, they will send you a replacement (minus the battery, sim card, and battery cover), and you will send back your phone (minus the aforementioned parts). Done.
uansari1 said:
Sounds like you got a stupid T-mo rep. Call back and tell them your phone is messed up... as long as you bought it directly from them, they will send you a replacement (minus the battery, sim card, and battery cover), and you will send back your phone (minus the aforementioned parts). Done.
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Click to collapse
true.. make sure you remove your microSD as well.. i had to send back my samsung blast and left an 8gig stick in there... needless to say i was a little upset lol
Haha **** that, I know someone that got 3 [wink wink didn't think you'd like me saying your name] you can get your 1 replaced. Just keep asking do not stop. It's not a piece of chocolate its a $300.00 phone first of all and second of all it was they're update. Good luck!
Nah it's cool, it's no hiding that I am on my 3rd g1, I am not ashamed to say i 've bricked, this way I can say I am making sure someone doesn't repeat mine or anyone elses mistakes.
Also mine were all within the 14 day buyer's remorse. Oh and the cutest on xda, I prefer the most handsome, meanest pimp that has ever pimped on this planet, and I got a mean limp. To the op, keep *****ing if it was their fault, now even you did it on your own and are just covering your ass, it's ok, you are among many who have, but still keep *****ing anyway
I'm guessing you like it now?
*Sorry for the OFF TOPIC. Like way off, like as off as iPhone is to being cool... okay I killed it. ):
Much better, and yeah you didn't just killed it, you ran that **** over, stopped and backed up and than kept riding back and forth over it, thinking you were a dj
Return policy on G1's with warranty
Ok,so I bought the phone from a private individual but the T-mobile software is what actually bricked my G1. I was sad for about a day and am now getting over it slowly. I am currently using my Samsung SGH-t229 which was the free piece o' crap from T-Mobile. Thanks for all the response guys! I really appreciate all the comments and reading all the funny jokes and all. Anyways...if any of you have any ideas on returning the phone let me know. I keep calling T-Mobile and they say I can't return it and get a new one because I bought the phone from a private individual. Any ideas? Hit me up or let me know. TTYL guys!
So.... my car got stolen (from a underground "secure" parking spot too), and my Nexus one was in the car. And no we didn't find the guys who took it, but we did recover the car relatively in tack.
now the question. I loved my rooted Nexus One. Had lots of fun with it and it did everything I needed. But it was damn expensive as I bought it for AT&T.
The Samsung Captivate came out for AT&T.
Do I fork over the funds for a nexus one? $500 +
Or do I pick up a samsung Captivate ~$200...
or wait for some other option ....
dreamflux
If you do a ton of things that can only be done when rooted, a N1 will probably be your best option. I'd also wait a bit and see some of the reviews that the Captivate gets from different news sites.
Shouldn't your insurance cover that?
No matter what phone you get, it will never compare to the quick experience of the N1.
Sure, you might get a phone with a better screen, slightly better proc, or whatever, but
no matter what phone you buy, I don't think there will be anything QUITE like owning the
officially sanctioned 'google phone'. I think you'll miss always having the latest version of
android running at all times.
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
@hollywooder - yah.... You've definitely described my sentiments.... that and I have many many peripherals.... but the idea of realizing that my phone would have effectively cost me over a $1000 is a bit tough to swallow.
If I were you, I would probably go with Captivate.
I'd be missing the trackball and flash though.
dreamflux said:
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
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Click to collapse
AT&T doesn't? Man, that sucks. T-Mobile insures the Nexus One!
On top of everything else, I'd seriously think about purchasing WaveSecure for your next phone whether it be an Android, iPhone, or Blackberry. Well worth it for the ability to do realtime tracking of where your phone is. Hell, you could have probably found the guys still in your stolen car if you had it. Just me .02
@chesh420 I do have wave secure... that was part of the reason why I was able to find the car...was able to track it to the last known area before the battery died. Found our car a few blocks away. but alas the phone was long gone, either they got rid of it some how, or haven't turned it back on yet, or my nexus might have recieved some other horrible fate.
but yes.... A great endorsement to WaveSecure. .
But yes, Wave Secure was great
dreamflux said:
@chesh420 I do have wave secure... that was part of the reason why I was able to find the car...was able to track it to the last known area before the battery died. Found our car a few blocks away. but alas the phone was long gone, either they got rid of it some how, or haven't turned it back on yet, or my nexus might have recieved some other horrible fate.
but yes.... A great endorsement to WaveSecure. .
But yes, Wave Secure was great
Click to expand...
Click to collapse
Keep watching, the bozos might turn it back on after they figure out what a MicroUSB is. Or they'll sell it to Bob's Pawn....
Note to self... Write down IMEI.
That's a bummer...hopefully it will turn back up soon! At least there's a chance with WaveSecure.
dreamflux said:
Do I fork over the funds for a nexus one? $500 +
Or do I pick up a samsung Captivate ~$200...
or wait for some other option ....
Click to expand...
Click to collapse
Get the Dell Streak... its a monster and a game changer for those who are man enough to handle it
dreamflux said:
@GldRush98 no.... AT&T doesn't offer insurance on the google phone, and the policy of the car didn't cover personal items in the car....=/
Click to expand...
Click to collapse
Damn, that sucks. Insurance companies do whatever they can to get out of paying
but what if the low life finds a way to remove wavesecure? isnt there a way to stop them from deleting apps like wavesecure or mobile defense so we are still able to track the phone down?
i'd get a g1 and wait for the next great thing from htc and google. i've said it in a few different threads now, the 3g issues and no physical keyboard are the reasons.
given, i won't buy anything on contract.
when you used wavesecure to find your car, can you remote wipe before locating, and the app still gives you a location ? did you try instamapper and decide on wavesecure instead ?
I'm recommending the Captivate to my friends and family... but to a guy like you and me... I can't recommend the Samsung until a little more testing surfaces. Sure it has a little better specs but would you be happy using their crappy software forever if you are unable to root and flash custom roms?
I used to cook with Da_G back when we had Samsung Blackjacks and the Samsung stuff was pretty tight lipped compared to HTC. You'd think that company's would figure out that being able to mod phones increases sales. They should know that the bottle neck is the carriers contracts and we upgrade asap regardless.
Open the phone up, let us tinker and make it everything we can dream of, which will bring in more customers.
I know lots of the Samsungs can be flashed, which hopefully helps with unlocking the potential of the Captivate. Maybe pick you up a cheap $20 pre-paid to use until some more info comes out.
Make sure you call your carrier and get the IMEI banned, they will not be able to use the phone anywhere
@player911 - yah.... that's the way i'm feeling.... I think that ultimately spending another $500 for an N1 for another 5-6 months seems a bit pricey for my modding happiness. I'll hang in there and head back to my little nokia n95 brick for a while.... and see what I can find on craig's list for a used one for cheap. But yah.... I mirror your sentiments on the samsung
@xXJay_RXx I think Wave secure had an additional install that would notify if it was removed or something like that.... I can't seem to remember....
@ohgood - You can remote lock on wave secure with a message that pops up to whoever turns it on. It can say "return for a reward", or in my case " contact the police RE: case #". I left it on lock for a while and the sent the notification to remote wipe after we found the car and wrote off the nexus one.
@p00r -can't remember to imei #
If it were me, I would not buy it again and wait out for something else. My reason is because the N1 is a really expensive phone off contract and it just doesn't seem like a good deal as it was 6 months ago. There are and probably will be better options for the same price.
If the price were lower, I would go for it. But it doesn't seem like you can find a new one without forking over full price.
yah.... especially since now my only choices are ebay and criags list..... =/ Long Live N1
Ok, so i've heard alot about the motorola droid x, and am considering switching...anybody switch from the x to a captivate? and if so, do you regret it? Pros? Cons? Would you recommend it? Are there any preformance or graphical differences? If so, how extreme? Any input would be greatly appreciated
what makes you want to change? I how it's not because of that battery life test from laptop mag. That test was very poorly done.
No, its just that att has been screwin me an my family for a good while now...for instance, a few weeks ago i had a problem repeatedly with my 40 day old phone(samsung mythic) and after 4 replacements, i asked for a new phone. After a 4 day long struggle, and me threatening to cancel my contract with att, they agreed to let me get a new phone, as long as i paid the upgrade amount. I said ok, even though i shouldnt have, because that was 250 i paid for the mythic right down the drain. Anyway, after being assured by 3 different people this wouldnt use any of our future upgrades(one of which was to be used for my sisters bday present) i was pretty happy, they even said they credit 75 dollars to our account for all my trouble. So i go away to college, and just yesterday, my mother calls and says my sister will no longer be getting her dream phone for her birthday, because att says me getting my captivate cost us(a family of 4) all of our upgrades for the next two years, and not that this is a problem, they never credited my account. When i called to see what was up, they told me they werent sure who told me it wouldnt cost us an upgrade, but they werent supposed to tell me that, so effectively, were screwed for two years. Sorry about that little rant, but it kinda pissed me off a bit...if ida known itd cost us all upgrades for two years, i wouldnt have done it
I would switch if I were you. I been jealous that the droid z had their uv kernel all along. Granted we have one but its a pain to switch to the gt i9000 roms just to uv this phone...and apply the lag fix.
Sent from my phone so excuse the spelling errors
You might want to check out this thread.