Mandatory Data Plan for Unlocked Captivate on TMobile? - Captivate Q&A, Help & Troubleshooting

Hi All,
Tried to search for this already but didn't find it.
I have an unlocked Captivate and am using it on the TMobile Network. I was originally on a $10 a month Data Plan but for some mysterious reason, I am no longer to get on the internet, nor send out any MMS. I am still able to receive MMS but just can't send any at all.
Any time I try to send a MMS, it sits on the "sending" status for about 15 min and then it finally just comes back to me with "failed".
I have been using this data plan on my phone for about 2.5 months now no problem and then a few days ago, it basically crapped out on me.
I have tried a few different APN settings:
Data Roaming is Checked
Access Point Name: t-mobile
APN: internet2.voicestream.com
MMSC: http://216.155.174.84/servlets/mms
APN Type: internet + mms
All others are not set
Access Point Name: t-mobile
APN: wap.voicestream.com
MMSC: http://216.155.174.84/servlets/mms
APN Type: internet + mms
All others are not set
and
Access Point Name: t-mobile
APN: epc.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
APN Type: internet + mms
All others are not set
I would set one of them in the settings, restart the phone and try them. They now always default to the "web2go" upsale screen.
Before I always had it set to the internet2.voicestream.com settings and it worked great.
I tried calling TMobile and they are now telling me that the "system" has somehow figured out that I'm using an Android/Smartphone and isn't allowing me to use the $10 data plan anymore.
I don't understand how that is if every rep has had to ask me what phone I use, unless one of the times I called in, the rep entered that into the system and now they know?
Now they are saying the only way that I am able to send MMS now and or get on internet is if I upgrade to the 200mb/mo for $15 data plan or $30/mo for unlimited.
Can anyone verify this? That they somehow the System is able to see what kind of phone I use and if so... would I be able to trick the system somehow and use a non smartphone like an old nokia for a while and go online, etc... and then switch back to my captivate if it works?
I feel like they're just trying to upsell me and a bratty rep kicked me off moreso than the "System".

Call tmobile and ask, its open.source so.they shoukdnt do anything, they might be doing guess work about it though
sent from my rooted captivate

Related

Sidekick prepaid plan & rooted G1

Hi all,
I've searched the forums and the internet but i couldn't find the answers. I just signed up for the sidekick prepaid plan and I want to get it to work with my rooted G1. I've heard of people that are able to get it to work but no actual tutorials. My main problem right now is that I'm not getting any internet. what APN settings do I put on the phone? I also get an error saying I can't login to the google servers. how do I log in? My Att sim works but i just want to use the prepaid plan thanks everyone.
I had a friend with a prepaid sidekick plan and I rooted his G1 and he could only use net services thru wifi
Hey thanks for the reply!
i actually figured out what was going on. I had WisyncPlus running and it was automatically disabling my APN's even after booting. So if you have WisyncPlus make sure to uncheck the disable APN button. FWIW, here are my APN settings:
APN: hiptop.t-mobile.com
leave everything else blank
Username: dummy
Password: dummy
MMS protocol: wap 2.0
MCC: 310
MNC: 260
So anyway, It's running smooth and i can get 3G too! all for $1.00 a day.
Still going?
hey agentkalaw is this still working for you?
I just bought a prepaid sim today and changed it over to the sidekick plan, but my g1 (running cyanogen) can't connect to the internet! I tried using your setting but no luck.
No, it is fixed and no longer works.
thats too bad... but thanks for the fast response!

Straight Talk

i been a straight talk customer for a long time. then eventually went to the 60 dollar go phone plan for LTE. not that LTE is vailable for straight talk i switched back to save a few pennies. anyone else on straight talk . there MMS sends but is never received by the other person. or sending one to yourself. sometimes it works sometimes it does. not. i never had this problem before. i tried old and new apn settins. it seems to work when it wants too is is a touch wiz bug . or is it straight talk
Pretty sure it's straight talk.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
never had these issues before. ever. i wonder if a bad sim can do this.
calling all straight talk users. with new sim LTE.
i installed new sim card. as i posted earlier. data works perfect LTE works its just mms sometimes sends and sometimes does not. i noticed when i delete the apn and reinsert it. mms will work once or twice. i also noticed if i toggle between. the locked AT&T apn and the straight talk one it will work for a short while. do you think the locked AT&T apn is trying to take over newly inserted settings? i never had this issue on any phones i ever owned
does anyone know if unlocking the phone will unlock the locked apn?
I am also having the same issues with ST and my Sony ION. Last Friday was working with my apn settings and didnt notice how low my battery had gotten. I was trying various settings I saw posted. The best I could get was ability to send a pic but never the ability to recieve one. Worst yet in the whole process my battery had gotten very low and during a reboot it would not light up or even recieve a charge! To say the least I was very distressed. Tried the hard reboot PWR + VOL DOWN no luck. Just dead all the way. To sum up this story it was Tuesday at lunch when I tried to charge it once again and I got the red dot charge light going again. I was happy to see some action. And a while later I could turn it on once again. I suppose the battery had to die all the way to get itself unlocked. The Straight Talk kit I bought at Wal Mart had an extra full size sim and I used an old HTC phone to get by after transfering to that sim card with ST over the phone. Now I need another micro sim for my ION as they are one time use only. Tonight I pulled out my adapter/micro sim out of the ION and inserted the full size sim and it worked! Seems that it may be hard to get it back out one day but who cares its working right now. When I find vpn settings that work good for this reigon of the US (Florida) I will post them here too. Maybe some of this info can be of use to someone else going through the same hassles as me. Thanks for reading!
After using straight talk for 7 months I gave my Sony ION to my brother and I got the HTC One M7 for a buck and added to my girlfriends family plan account.
The bottom line with straight talk bring your own phone and toss in the sim is after trying all the different APNs I never got a single one to work here in South Florida, USA So I am convinced that AT&T sells sub-standard service to Straight Talk and you get what you pay for. I told my brother to get the sim unlock code and try T Mobiles network as the ION is on their list for accepted devices.
I will get the last APN settings and post them here. I found some settings that improved my data speeds and used high priority. Another thing is when you change your APN setting with a good working one you will always get good service for a while until their servers start messing with your service. So if you notice your service sucks. Switch back and then forth again between 2 different sets of APN settings. This will throw ATT off for a while. Good luck!
daddioj said:
i been a straight talk customer for a long time. then eventually went to the 60 dollar go phone plan for LTE. not that LTE is vailable for straight talk i switched back to save a few pennies. anyone else on straight talk . there MMS sends but is never received by the other person. or sending one to yourself. sometimes it works sometimes it does. not. i never had this problem before. i tried old and new apn settins. it seems to work when it wants too is is a touch wiz bug . or is it straight talk
Click to expand...
Click to collapse
Try these APN settings ( http://apn-settings.com/samsung-galaxy-s4-straight-talk-apn-settings/ )
Name: straight talk
APN: tfdata
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: <Leave in Blank>
Password: <Leave in Blank>
Server: <Leave in Blank>
MMSC: http://mms-tf.net
MMS proxy: mms3.tracfone.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <Leave in Blank>
APN type: default,supl,mms
APN Protocol: IPv4
my atnt note 3 functions perfectly on straighttalk with these APN
edit, these APN settings also worked 100% on my nexus4, and galaxy s4 before getting my note3
i also did not get a new sim card (ive been a customer before they offered LTE)
i hope this helps!

[Q] Need Help with ATT LTE apn settings!

So I recently bought a new Galaxy Note 3 T-mobile variant on craigslist to use on my AT&T plan. The phone is perfect, I love it! The only problem is that I can't seem to connect to LTE after I unlocked it. I have already rooted the phone using CF Auto-root, and then I turned to unlocking it. I heard that the "Region Lock Away" app by chainfire removed the region lock as well as unlocked the sim, as long as you reboot later. So thats what I tried first rather then pay for an unlock code.
Now when I bought the Note 3, it didn't include the sim card from T-mobile. So I did the whole process of rooting and unlocking under my real att sim card that I was using with my Nokia lumia 920 (I know it was time to upgrade). I went to an ATT retail store, and I ended up talking to a service rep and explained that I wanted to use my Galaxy note 3 on their network, and that I would be unlocking it when I got home. She convinced me to give them the IMEI number on the back of the phone to "provision the network to my phone".
Well after the Region Lock Away app did it's thing, I no longer had the sim card ask for an unlock code and I was able to text and make calls. So I figure that I was fully unlocked. But my data wasn't working, so after a bit of research here at XDA I noticed that I needed to change my apn settings. So i used these as suggested by another post:
NAME: ATT Phone
APN: phone
MMSC: http[colon]//mmsc.mobile.att[dot]net <-- XDA thinks I am posting a url!
MMS proxy: proxy.mobile.att[dot]net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,mms,supl,hipri
After setting these, and then using them, I can't find any data connection at all. Can anyone shed some insight as to what may be the problem?
BTW: the legacy wap.cingular apn settings are working for me but I only get about 2 Mb/s max. Which is not what I want from an LTE phone obviously.
The only thing I noticed you did not mention is "authentication type", which needs to be manually set to None. I come to the note 3 from an AT&T galaxy s4. I was using a t-mobile custom rom on it the whole time, every time I reset the ROM I had to manually add APN settings, authentication type "none" always had to be selected along with the rest of the entries. If you don't manually set this it will read "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Settings are right as I compared them with my phone. Only thing I can think of is the rep didn't configure your account right and LTE is not enabled. You can log onto your att.com and check to see if your sim has LTE activated. You would see something like DataPro 3GB for Smartphone 4G LTE or whatever amount of data checked on your line. If not your LTE is not active it won't work no matter what APN settings you use.
Edit; this is what authentication type should read instead of default "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
melead said:
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
Click to expand...
Click to collapse
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
ArborRes said:
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
Click to expand...
Click to collapse
You can only do this if you know your in a LTE supported area otherwise you will not get any data if your in a 4g or H+ area with the bearer set to LTE only.
wrong thread
These are my new working APN settings. 4G LTE completely working on AT&T
Name: ATT Phone
APN: phone
proxy through server:not set
MMSC: http[colon]//mmsc[dot]mobile.att.net
Multimedia Message Proxy: proxy.mobile.att.net
multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,mms,supl,hipri,fota
APN protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
Mobile virtual network operator type:not set
I find that no matter what settings I use on the APN (working ones, I mean), if I have Wifi on, I lose LTE. As soon as I disable Wifi, even if I don't move the phone, LTE comes back. Not that it matters, I just like seeing that little 4G LTE icon.
My guess is that your WiFi is set to take priority over mobile data. There might be a setting to change this though. For example in the WiFi settings there is a toggle that allows your phone to automatically switch between WiFi and mobile data, to have a seamless browsing experience.
I'm on lollipop running the Echoe ROM on my sm-n900t and I use the download booster to boost my speeds by using both together.

Data stops working after system update, APN seems fine

Problem rectified. Mods, feel free to delete post.
Hi all,
We've had some data/mms/APN issues about a month ago on my gal's Note 3 with AT&T; it did a system update and all of sudden stopped working with mobile data. Turns out it reset the APN, so she stopped in AT&T, they changed some APN settings and data was back up and running. MMS was still having issues though, until I noticed that part was missing in the APN type settings. I added it and all was fine for awhile.
This morning, her phone updated and now there's no mobile data again. I haven't gotten hands on with the phone yet, but I thought maybe it wiped her fixed APN entry. She's checked the APN settings and they match what's on AT&T's support page (copied below for reference).
The only abnormality in the situation is that her service plan still has "iphone" data. She had an iPhone previously, I got her a Galaxy S4 off contract and we just swapped the SIM into the Galaxy; I then did the same, getting her a Note 3 and we just swapped the SIM again (I do some research work with phone companies, extra phones can be a perk!). She'd get occasional text messages from AT&T saying she needed to switch her data plan, but we ignored them in fear that doing so would lose her grandfathered unlimited data. Those texts stopped months ago and everything's been working fine the entire time so I didn't think that's an issue, but wanted to add it here just in case.
Any ideas?
Thanks!
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified

Unlocked S6A from ATT but unable to use data on TMobile

I just recently switched to TMO from ATT where I had the S6A. I unlocked the phone and everything works besides data (Wifi, texts, calls). The reps at the TMO store told me the phone just can't use mobile data on their network. Does anyone know if this is true? I've been browsing the internet for a few days now but can't seem to find a solid answer, it seems that some users are able to access data with an unlocked phone. It's strange to me that I can call or text (even send pictures) but not access the mobile network.
I tried changing the APN settings to what I found online:
Name: T-Mobile
APN: fast.t-mobile.com
Proxy: this is not required
MMSC: mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not required
MMS port: 80
MCC: 310
MNC: 260
Authentication type: Not Set
But still nothing works and I'm running out of ideas. I should note that I even checked on TMO's website for compatibility and it said the S6A should work on their network and have access to 4GLTE.
Anyone have any suggestions for me? Or is my best bet getting a new device?
Thanks!
Hi there. I used to own an At&t GS6 on Tmobile network and data did work. Try checking the APN is setup correctly. Also try downloading the app called "4g network only" by Att. There you can change the data settings.
S6 Active DATA works fine for me on TMO but VOICE is a no go
I just got one of these and data works just fine for me but voice does not. I've read that VoLTE in the new T-Mobile update is not compatible with the S6 Active. But again data is working just fine.

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