[Q] Need Help with ATT LTE apn settings! - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

So I recently bought a new Galaxy Note 3 T-mobile variant on craigslist to use on my AT&T plan. The phone is perfect, I love it! The only problem is that I can't seem to connect to LTE after I unlocked it. I have already rooted the phone using CF Auto-root, and then I turned to unlocking it. I heard that the "Region Lock Away" app by chainfire removed the region lock as well as unlocked the sim, as long as you reboot later. So thats what I tried first rather then pay for an unlock code.
Now when I bought the Note 3, it didn't include the sim card from T-mobile. So I did the whole process of rooting and unlocking under my real att sim card that I was using with my Nokia lumia 920 (I know it was time to upgrade). I went to an ATT retail store, and I ended up talking to a service rep and explained that I wanted to use my Galaxy note 3 on their network, and that I would be unlocking it when I got home. She convinced me to give them the IMEI number on the back of the phone to "provision the network to my phone".
Well after the Region Lock Away app did it's thing, I no longer had the sim card ask for an unlock code and I was able to text and make calls. So I figure that I was fully unlocked. But my data wasn't working, so after a bit of research here at XDA I noticed that I needed to change my apn settings. So i used these as suggested by another post:
NAME: ATT Phone
APN: phone
MMSC: http[colon]//mmsc.mobile.att[dot]net <-- XDA thinks I am posting a url!
MMS proxy: proxy.mobile.att[dot]net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,mms,supl,hipri
After setting these, and then using them, I can't find any data connection at all. Can anyone shed some insight as to what may be the problem?
BTW: the legacy wap.cingular apn settings are working for me but I only get about 2 Mb/s max. Which is not what I want from an LTE phone obviously.

The only thing I noticed you did not mention is "authentication type", which needs to be manually set to None. I come to the note 3 from an AT&T galaxy s4. I was using a t-mobile custom rom on it the whole time, every time I reset the ROM I had to manually add APN settings, authentication type "none" always had to be selected along with the rest of the entries. If you don't manually set this it will read "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Settings are right as I compared them with my phone. Only thing I can think of is the rep didn't configure your account right and LTE is not enabled. You can log onto your att.com and check to see if your sim has LTE activated. You would see something like DataPro 3GB for Smartphone 4G LTE or whatever amount of data checked on your line. If not your LTE is not active it won't work no matter what APN settings you use.

Edit; this is what authentication type should read instead of default "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.

melead said:
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
Click to expand...
Click to collapse
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!

ArborRes said:
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
Click to expand...
Click to collapse
You can only do this if you know your in a LTE supported area otherwise you will not get any data if your in a 4g or H+ area with the bearer set to LTE only.

wrong thread

These are my new working APN settings. 4G LTE completely working on AT&T
Name: ATT Phone
APN: phone
proxy through server:not set
MMSC: http[colon]//mmsc[dot]mobile.att.net
Multimedia Message Proxy: proxy.mobile.att.net
multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,mms,supl,hipri,fota
APN protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
Mobile virtual network operator type:not set

I find that no matter what settings I use on the APN (working ones, I mean), if I have Wifi on, I lose LTE. As soon as I disable Wifi, even if I don't move the phone, LTE comes back. Not that it matters, I just like seeing that little 4G LTE icon.

My guess is that your WiFi is set to take priority over mobile data. There might be a setting to change this though. For example in the WiFi settings there is a toggle that allows your phone to automatically switch between WiFi and mobile data, to have a seamless browsing experience.
I'm on lollipop running the Echoe ROM on my sm-n900t and I use the download booster to boost my speeds by using both together.

Related

[Q] Note and ATT 4G

Hey guys I just switched from captivate to Gnote, and trying to setup the data network here.
I had the original 3g plan with att, and I read on gsmarena that this phone supports LTE 700 which is what att is using right now.
So I am just wondering, is this phone capable of using the att 4g? do I need to get a new sim from them in order to get on the 4g network?
Thank you very much in advance!
LTE version or hspa version
did you buy the Korean Note that supports LTE or have a regular HSPA note. the regular note only supports the AT&T hspa and needs an 4g apn.
tg9413 said:
Hey guys I just switched from captivate to Gnote, and trying to setup the data network here.
I had the original 3g plan with att, and I read on gsmarena that this phone supports LTE 700 which is what att is using right now.
So I am just wondering, is this phone capable of using the att 4g? do I need to get a new sim from them in order to get on the 4g network?
Thank you very much in advance!
Click to expand...
Click to collapse
In short, GSMarena got it sorely wrong. The internationally available version of the Note, with the Exynos chipset, most certainly does not support LTE in any shape or form. It should also be mentioned that Verizon also uses 700MHZ LTE as well, but both AT&T and VZW use totally different blocks within that spectrum space anyway. So, I would find it strange that GSMarena may possibly claim that not only does the Note have support for 700MHZ LTE, but also every possible carrier block therein. Seems unlikely to me...
There are however carrier specific versions of the Note based off a completely different Qualcomm Snapdragon chipset designed to work on very specific LTE networks in other parts of Asia (mainly in Korea), and AT&T is rumored to have commissioned Samsung to build them their own specific LTE version of the Note as well. HOWEVER, I would fervently recommend AGAINST buying any kind of device commissioned and built specifically for any particular carrier. ALWAYS buy unlocked devices. By buying unlocked equipment, you are taking power away from the carrier that they would otherwise have over you when it comes to your consumer choice. Not to mention all the benefits and the freedoms you should enjoy by owning your own equipment, free of any carrier imposed limitations, bloatware *ahem*CarrierIQ*ahem*, and whatever other diabolical things carriers will inevitably do to our precious equipment.
Anyway, I'm getting side-tracked here...
To get your Note fully functional, and running optimally on AT&T, it's not quite as simple as just popping your SIM card in and off you go...
The three basic things you need to do are as follows:
1. Make sure you have the correct account provisioning.
2. Configure and use the correct APN('s).
3. Disable Fast Dormancy.
I'll cover these in more detail below, but first of all I need to clarify something: the Note supports 21mbit HSPA+, which if you want to call that 4G, OK fine. Personally I try to avoid marketing catch-phrases like "3G" and "4G" altogether, so henceforth I shall refer to the Note's mobile connectivity by what it actually is: HSPA+
Now, before you're able to fully take advantage of HSPA+, you'll need to make sure that your account is properly provisioned for that feature, otherwise you'll run into a virtual speed limit which will keep your device from reaching its full speed potential. So, in order to check that you have the correct provisioning on your account, you should call in to customer service and make sure you're on a proper 4G (not LTE 4G either!) plan. Ask them if you have the correct SOC code. In my case (grandfathered unlimited data user), my SOC code should be "HSDPB." If you're on a tiered plan, it'll be something else. Either way, you need to be on a 4G plan of some sort.
"Ok, how do I do that then?"
Easy. Go to you local store and get the IMEI from a similar Samsung device (from a connectivity standpoint anyway), like an Infuse 4G, or a non-LTE Galaxy S2. From the dialer, enter in *#06#, and the IMEI should show up. Make a note of that number (hehehe). You can probably find another IMEI on the internet, too, but either way you need that. When you call in to AT&T customer support, just tell the rep that you've upgraded your device to a *insert name of device from which you got the IMEI* that you bought on eBay or something, and you want to make sure that you're on the correct plan. Provide them that IMEI, and now your account should be provisioned for HSPA+ (YAY! WOO!).
Now that that's out of the way, you need to configure your APN or APN's if you're using more than one (this only usually applies if you're grandfathered into an older plan). Go to Settings => Wireless and network => Mobile networks => Access Point Names. From here, tap the menu button and select "New APN."
Populate the fields as follows (Case sensitive!):
Name: Doesn't matter, you can call this whatever you want.
APN: Phone
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mmsc.mobile.att.net
MMSC Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <none set>
APN type: internet + mms (if you're on a tiered plan) or just internet (if you're on a legacy grandfathered plan).
This APN info above is for achieving the highest possible speeds over HSPA+
The next APN generally offers slower data speeds, but depending on your area may not be any different in terms of speed after all. This is the old legacy Cingular APN, and you need to input these settings if you're on a grandfathered legacy plan, otherwise you may not be able to send/receive MMS properly.
Name: Doesn't matter, you can call this whatever you want.
APN: wap.cingular
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mmsc.cingular.com
MMSC Proxy: mmsc.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <none set>
APN type: internet + mms
Congratulations! You should have now successfully set up both your account and your APN's properly for making your Note fully functional on AT&T! You should now at the very least be able to get onto the internet and browse etc. Pat yourself on the back!
But wait! There's more!
You still have to disable a feature on your Note called Fast Dormancy. Fortunately, this is really quick and easy to do. But first, what the hell is that, and why do I have to disable it? Well without getting all technical, simply put, it's a feature which allows a device to very quickly switch from an idle data state to UMTS/HSPA/HSPA+ and back to idle again, and generally work more efficiently, thus improving performance, and saving battery life. Problem is, in order for this feature to work, BOTH the device and the network that device is on need to support it. Unfortunately, AT&T does not currently support Fast Dormancy. As a result, by having fast dormancy enabled on your device, it'll have the complete opposite effect than what it was intended to have. Basically, your battery life will suck more, data connections will be erratic, slow, and unreliable, and you're basically wasting data overhead on a feature that, for AT&T, just doesn't exist. Disable it, and your Note will fly like it was intended.
To disable Fast Dormancy, from your dialer, enter in *#*#9900#*#*
This should pull up your SysDump menu. There, close to the bottom it should indicate your current Fast Dormancy state, enabled by default. Select that option, and it should indicate that Fast Dormancy is disabled. Exit and enjoy! Reboot the phone for good measure though. You generally don't have to, but sometimes it irons out any issues that may arise.
Hope this all helps! Enjoy your Note on AT&T!!
P.S. Hey Moderators!! Can we by any chance get this tutorial posted up as a sticky? Seems to be the best way to consolidate for AT&T users. Thanks!
Thanks for this! It really made clear what all the different APN's were about (since none of them seemed to work). Now getting 4100 / 1030 as compared to 1400 / 1000.
I second a sticky.
+1
Sticky this one, could cut down on multiple threads also
undrwater said:
Thanks for this! It really made clear what all the different APN's were about
Click to expand...
Click to collapse
Glad to hear my advice helped! You're welcome
undrwater said:
(since none of them seemed to work).
Click to expand...
Click to collapse
Out of curiosity, what APN's were you trying that didn't work?
undrwater said:
Now getting 4100 / 1030 as compared to 1400 / 1000.
Click to expand...
Click to collapse
Yeah, that sounds about right on average. You can read here about what sort of speeds to expect depending on a number of different factors.
undrwater said:
I second a sticky.
Click to expand...
Click to collapse
Thanks! *ahem* MODERATORS!!!! Helloooo??
Jade Eyed Wolf said:
Out of curiosity, what APN's were you trying that didn't work?
Click to expand...
Click to collapse
The "phone" and "pta" while using the SIM that came out off my streak. Got a SIM provisioned through a SkyRocket, and those APN's worked.
undrwater said:
The "phone" and "pta" while using the SIM that came out off my streak. Got a SIM provisioned through a SkyRocket, and those APN's worked.
Click to expand...
Click to collapse
Gotcha. Wouldn't surprise me that the pta APN wouldn't have worked, because if I'm not mistaken, I believe that's the LTE only APN anyway.
Great post !
Thx for the 4-1-1!!! This was great. However, one question, i got the skyrocket for Xmas, I put the sim in and used the 'pta' APN i found on this site. Is that OK? im gettting download speeds ~2 - 2.5. Is that what the non-LTE apn speeds are like? or should i change the IEMI number with ATT as you described and get a regular 4g plan (non LTE)? thx again
mkt123123 said:
Thx for the 4-1-1!!! This was great. However, one question, i got the skyrocket for Xmas, I put the sim in and used the 'pta' APN i found on this site. Is that OK? im gettting download speeds ~2 - 2.5. Is that what the non-LTE apn speeds are like? or should i change the IEMI number with ATT as you described and get a regular 4g plan (non LTE)? thx again
Click to expand...
Click to collapse
Honestly, I doubt you'll need to change your plan as such. However, I would avoid using the pta APN, mainly because it's monitored and regulated much more heavily than the other two I listed above. From what I read a few months ago on the Skyrocket forums, people on the pta APN were running into issues where they were getting throttled pretty badly, and in some cases, even if they weren't throttled, some websites were simply blocked outright. The solution was to fall back to the older APN's. Now I don't know if the issues with the pta APN have been fixed or not, but I would still avoid it on principle.
As for your average speeds on HSPA+, my understanding is that the Skyrocket falls back to 21mbit HSPA+ anyway when LTE is unavailable, so I would assume that your account provisions should already be set up to take full advantage of that on your Note. That being the case, yes, the speeds you are seeing are consistent with average/normal HSPA+ performance.
Feel free to read the link in my comment about 4 posts ago to understand a little more about what kinds of speeds to expect based on a number of environmental factors.
Thanks so much for this info. This needs a sticky!
After trying both APN's listed in this thread, im not able to fully receive MMS messages. I get a message with a download button, but the pic will not dl after touching the button.
I came from a skyrocket, in an LTE area, then used a cheap samsung gophone for a week (what misery!) while waiting on my GNote. I looked under message settings, and do have a retrival phone number, and checked "automatically download". Text mesaaging works fine. Any advice?
Sent from my GT-N7000 using xda premium
davidusr said:
After trying both APN's listed in this thread, im not able to fully receive MMS messages. I get a message with a download button, but the pic will not dl after touching the button.
I came from a skyrocket, in an LTE area, then used a cheap samsung gophone for a week (what misery!) while waiting on my GNote. I looked under message settings, and do have a retrival phone number, and checked "automatically download". Text mesaaging works fine. Any advice?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Do you have a separate APN set for just MMS?
Jade
Ok, thx. I'll use the phone apn and avoid the PTA one...your info has been invaluable ....thx again!!!
Fantastic post! Thanks. I have had luck with the "phone" APN, but had no idea about the fast dormancy.
Tapatalk is good
dwboston said:
Do you have a separate APN set for just MMS?
Click to expand...
Click to collapse
No. I just have the one, "wap.cingular". Guessing thats my problem?
Sent from my GT-N7000 using xda premium
davidusr said:
No. I just have the one, "wap.cingular". Guessing thats my problem?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Get rid of all the MMS info in the wap.cingular APN, and set up a new APN with that info and call it "AT&T MMS" or something like that. When you set the type to MMS only, that APN will remain active always (no green button next to it) and you should receive MMS normally.
dwboston said:
Get rid of all the MMS info in the wap.cingular APN, and set up a new APN with that info and call it "AT&T MMS" or something like that. When you set the type to MMS only, that APN will remain active always (no green button next to it) and you should receive MMS normally.
Click to expand...
Click to collapse
I'll give it a shot. Thanks for the help.
Sent from my GT-N7000 using xda premium
Still not working. The pics below show my APN setup for MMS.
Sent from my GT-N7000 using xda premium
davidusr said:
Still not working. The pics below show my APN setup for MMS.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
It looks like you forgot to populate the MMSC field. You've got MMS Proxy filled out, but not MMSC.

Data stops working after system update, APN seems fine

Problem rectified. Mods, feel free to delete post.
Hi all,
We've had some data/mms/APN issues about a month ago on my gal's Note 3 with AT&T; it did a system update and all of sudden stopped working with mobile data. Turns out it reset the APN, so she stopped in AT&T, they changed some APN settings and data was back up and running. MMS was still having issues though, until I noticed that part was missing in the APN type settings. I added it and all was fine for awhile.
This morning, her phone updated and now there's no mobile data again. I haven't gotten hands on with the phone yet, but I thought maybe it wiped her fixed APN entry. She's checked the APN settings and they match what's on AT&T's support page (copied below for reference).
The only abnormality in the situation is that her service plan still has "iphone" data. She had an iPhone previously, I got her a Galaxy S4 off contract and we just swapped the SIM into the Galaxy; I then did the same, getting her a Note 3 and we just swapped the SIM again (I do some research work with phone companies, extra phones can be a perk!). She'd get occasional text messages from AT&T saying she needed to switch her data plan, but we ignored them in fear that doing so would lose her grandfathered unlimited data. Those texts stopped months ago and everything's been working fine the entire time so I didn't think that's an issue, but wanted to add it here just in case.
Any ideas?
Thanks!
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified

How to get non-TMobile phone to work with wi-fi

Can't now find a thread here that told how to change APN settings (I saved that link) for T-Mobile. My problem is making a non-TMobile phone work for wi-fi calling, and I'm asking if changing APN settings has anything to do with that. Several TM agents have told me unless it's their phone, it won't work on wi-fi, but I still find this hard to accept. I popped in their SIM card and it worked great on the network, but when I came home to wi-fi, no dice. Any ideas? Thanks! (Of course the phone is wi-fi capable and was used as such with my previous carrier)
Try this:
Use the settings listed below to create the proper hotspot-hacked-APN for T-Mobile:
Name: T-Mobile US LTE
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms,dun
APN protocol: IPv4
APN roaming protocol: IPv4
kat3k said:
Can't now find a thread here that told how to change APN settings (I saved that link) for T-Mobile. My problem is making a non-TMobile phone work for wi-fi calling, and I'm asking if changing APN settings has anything to do with that. Several TM agents have told me unless it's their phone, it won't work on wi-fi, but I still find this hard to accept. I popped in their SIM card and it worked great on the network, but when I came home to wi-fi, no dice. Any ideas? Thanks! (Of course the phone is wi-fi capable and was used as such with my previous carrier)
Click to expand...
Click to collapse
I firmly believe it has more to do with being baked into the T-Mobile firmware. I've seen & had many issues myself regarding unlocked phones and WiFi Calling. I had trouble on my original One Plus One, have issues with my current BlackBerry Passport which supports it (but we don't sell it), and various Unlocked Androids from a range of different manufacturers & carriers. I've also lost WiFi on T-Mobile branded phones when I've rooted and flashed custom non T-Mobile based firmware.
However, there are A LOT of menus hidden on the Note 7. Try this out...Go to the Play Store & search for QuickShortcutMaker. The icon is yellow/orange with a hand shaped in an L pushing a button. Download and open it, you'll see a huge list of applications. Scroll until you find Phone and you may see 3 applications that say phone. You'll click on the one that says "com.android.phone" below it. Keep scrolling until you see the options in the screenshot. Click on them, then hit "Try" and it should reveal the hidden menus. Those ones highlighted state VZW & WiFi/Advanced Calling so they may reveal a switch to enable.
When I hit Try it won't open but I have a T-Mobile model so let me know if that helps!
http://cloud.tapatalk.com/s/58916a9363a1b/Screenshot_20170131-225040.jpg?
Sent from my SM-N930T using Tapatalk

No AT&T SIM

Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate.
Anyone have this same issue?
texaslegend said:
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate. Anyone have this same issue?
Click to expand...
Click to collapse
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
texaslegend said:
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
Click to expand...
Click to collapse
Go to a different one. It's a miracle that rep even knows what a phone looks like. "2G only phone"
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
texaslegend said:
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
Click to expand...
Click to collapse
have you looked at the APNs? this is most likely the issue.
this phone technically supports all ATT LTE bands.
you may also have to set your "Preferred Network type" to LTE preferred
I am still using my old AT&T SIM from years ago when it was originally a Micro SIM. Just carefully cut the SIM down to the appropriate size and it works fine. I have the UK version and have no issues so far.
As for the H+ only, it may be due to the IMEI not being recognized on the network carrier. I haven't experienced this issue, but from what I've read online, you can ask the AT&T rep to register your SIM using a phone's IMEI that is registered with AT&T. Not sure how that works, but it's what I've read on other forums from people with the same issue.
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
texaslegend said:
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
Click to expand...
Click to collapse
will you link me to the APN settings you are using?
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
texaslegend said:
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
I believe I read somewhere that there is one band that is unavailable on the XZ1C in the United States. Could that perhaps be the band that covers the area or region that I am currently in?
I'm in college station, tx 77845
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
texaslegend said:
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
Click to expand...
Click to collapse
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
WaxysDargle said:
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
Click to expand...
Click to collapse
How would I tell? I double checked my order and confirmed it's "supposed" to be a US version and I don't have a fingerprint security option.
I doubt the resolution will be good enough to read, if not follow that link and apply filter Texas and Brazos country. It is a list of frequencies in my region. I don't know if it's of any real value or not just searching.
I really appreciate your help!
One last thing... My phone hasn't downloaded any at&t bloatware. Not even the myATT app. I don't know if that adds any clues
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Just left AT&T again and no better.
There are two APN settings that are on my phone. (1.) ATT Nextgenphone
(2.) ATT HSPA+ ***this was renamed from simply ATT by the guy messing with my phone. Originally it was just ATT***
APN Settings
1. These APN settings result in no data connection what-so-ever
Name: ATT Nextgenphone
APN: nexgenphone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,admin,mms,supl,hipri,internet
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
2. This gets data (H) but at about 4 Gbps. Sometimes it bumps up to (H+) but never long enough to test speed.
Name: ATT HSPA+
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,supl,mms,hipri
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
Somewhere on the AT&T website there was detail referencing the 9th and 10th digit of the SIM being certain numbers. Whatever it was my SIM is compatible.
Looking for the specific langauge I happened back to this site and now I'm worried I've got no hope. Here is the link but I've attached a screenshot of the concerning statement.
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Can anyone give an opinion on any of this? Thanks for all your help. I hope it prevents someone else from having the same problem.
WaxysDargle said:
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Click to expand...
Click to collapse
Waxys....are you saying you don't have LTE either?

Is There Any Way to Enable VoLTE on SM-N960U?

So I have an AT&T branded, carrier unlocked, Samsung Galaxy Note 9 model number SM-N960U and I'm currently using Straight Talk as my carrier with a SIM card that uses AT&T towers. Voice Over LTE is disabled on it for AT&T towers and I've been trying off and on every time I get frustrated with my backup phone's cracked screen to find some way to make it function again but to no avail.
Anyone know of any magical fixes for this? I've done quite a bit of searching for answers and I've tried a bunch of things but not come up with any real fix for the problem...
Things I've tried include multiple different APN settings, turning on VoLTE Provisioning manually by dialing ##4636## (VoLTE Provisioned is grayed out with AT&T sim card but not other carriers cause of course it is), I've called Straight Talk and had them do whatever it is they do on their end multiple times with no success and unfortunately the only carrier we get signal with in my area is AT&T or I would be happy to just switch to a Verizon SIM. I also tried looking for a way to root the darn thing (and tried using the rom I found in another thread here to change it from N960U to N960U1 but mine must be on a different update than that rom) cause I'm sure with access I could bypass all AT&T's crap but my security update is too recent to allow for root access so I'm worried it may just be stuck...
Any ideas would be GREATLY appreciated! I'm so frustrated with this phone I'm half tempted to chuck it out my window lol.
Hi, @cloudyrei
I am currently on Old Folks Cellular/Consumer Cellular with an AT&T sim.
Had to change sim cards after the recent 3G shutdown because IMS no longer registered.
Are you using a launcher that can access activities on your N9?
If not, please download Activity Launcher from the F-droid store. I use it on N9 and N20U.
In the Activities menu, please search for: "Call Settings" - this will be found under Call Settings (com.samsung.android.app.telephonyui.hiddennetworksetting.MainActivity) and create a shortcut
"Mobile Network" - this will be found under "Settings" in Activities (com.android.settings.network.telephony.MobileNetworkActivity) and create a shortcut
"Phone info" is also listed under "Settings" in Activities (com.android.settings.RadioInfo) and create a shortcut
Please open "Phone info" and select "LTE only" at the "Set preferred Network Type."
This menu also shows Data network type and Voice network type, which should display "LTE."
On my N9, the "Call Settings" will not have anything selected underneath "Network" or "Band Selection."
Hopefully, you can access your mobile network settings for Straight Talk via "Mobile Network."
Then check settings for your SIM card status in "About phone."
Oh! Thank you for that app! That helps a lot so I don't have to type that string into the dialer every time!
Unfortunately this is what I'm looking at with LTE only selected and I also went through the whole list and tried every one of them just in case and they all look the same only with some variation in signal strength but that's about it...
You are welcome, @cloudyrei, and so sorry that I couldn't help you.
Please set your phone back to its original mobile network settings.
Please remove your screenshot because it has your phone number and other info on it.
Is your phone on Android 10, One UI 2.5?
I looked around for Straight Talk's (AT&T) APN settings, and found this:
Straight Talk APN Settings for Android 2023 - 5G 4G LTE APN USA
Straight Talk Verizon AT&T T-Mobile US 5G 4G LTE 3G Internet and MMS Settings for Android Galaxy S9 S8 S5 S6 S7 M21 M31 F41 S20+ S21 S21+ 5G Tab Note On HTC One Desire Wildfire LG Optimum Xperia LG APN Settings by SMS Text APN to 611611 Straight Talk APN for Android On the
www.apnsettings.org
Before tinkering with your apn settings, you may want to contact Straight Talk to confirm you have 4G LTE.
I had to contact the service provider for a new sim card because it would not register the IMS.
Here's the settings on my N9:
Oh heck you're right! I thought about that maybe having my info on it awhile after I put it up but forgot to go back and check! I haven't gotten any weird calls yet at least so woo!
Yes my phone is on Android 10, One UI 2.5
I reverted the mobile network settings and tried the other APN and it does make it so the mobile data works, however, I still can't make phone calls or text.
I'm sure I have LTE as all of the things function normally with the sim in the backup phone with the cracked screen I have, It's a Galaxy S10.
Here's my settings in the Note 9 as of now. I cropped out the part with my number and such this time lol.
Are you turning off the power in your N9 when you place the SIM card in it, @cloudyrei?
Thank goodness you did not receive any strange phone calls. lol
Does Straight Talk send you a "configuration message" via text for your APN, SMS, and browser settings when you place your SIM in your N9?
I do not download the configuration message for APN, SMS or browser settings.
I noticed that downloading each one changes the default SIM.
If you downloaded the configuration message settings, you could try setting it back to the default settings for your SIM by going into "Settings," "Connections," "Mobile Networks," then "Access Point Names."
Then reset to default by clicking on the 3-button menu.
Please power off your N9 if you reset the SIM.
Remove SIM, wait a few, Insert SIM, then power on.
My sim settings for AT&T:
MVNO reseller
Name: MVNO Reseller
APN: reseller
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.mobile.att.net
Multimedia message proxy:
proxy.mobile.att.net
Multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: None
APN type: default,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Turn APN on/of: APN turned on
Bearer: Unspecified
Mobile virtual network operator type: GID
Mobile virtual network operator value: 2AC9
I don't think there should be any spaces between the items listed for APN type.
If this doesn't work, I hope someone can help you.
I had to request a new SIM from CC after the 3G shutdown.
The IMS would not register on the N9 or N20U.
The SIM card I had to replace was originally used in an unlocked Galaxy Note8, which was on Consumer Cellular network with a T-mobile SIM.
The new SIM is an AT&T SIM.
I remember reading that some N9 owners had problems after the 3G shutdown and had to get a new SIM.
Then, I tinkered around with the "Phone settings," (from Activity Manager's shortcut) and set it to LTE only.
jsusang said:
Please open "Phone info" and select "LTE only" at the "Set preferred Network Type."
This menu also shows Data network type and Voice network type, which should display "LTE."
Click to expand...
Click to collapse
Sorry to bring this back from the dead, but I bought my sister a Note 9 specifically for the deprecation of 3/2G.
Verizon finished sunsetting their towers recently and now my sister's N960U cannot even connect to the towers that would send config messages. And "VoLTE provisioned" is not enabled.
This sim works in other VoLTE phones and gets provisioned. Its only the N9 that won't provision.
One thing I noticed was the IMEI number under Phone Info is one number off from the IMEI that shows under "About Phone" is this normal?
I would figure that the IMEI should be complete in "Phone info" and maybe thus us the reason why Straight Talk can't provision VoLTE?
@rjones97
My apologies for replying so late to your questions about your sister's Note9.
Were you able to receive service with Straight Talk for her phone?
Unfortunately, we haven't. Straight Talk support is assuring me that everything is configured correctly on their side. The last thing they did was submit a report to Verizon about the account. They said to expect a reply the next day, but nothing came through.
Hi, @rjones97
Is your sister's N9 unlocked?
If your sister had service w/ Verizon/Straight Talk before Verizon ended service for 2/3G, you may want to ask if they will send you another SIM card for her Note9.
I had to get another SIM (AT&T) from Consumer Cellular because the IMS service would not register.
Or you could try these settings on this webpage to see if her phone will work.
Straight Talk - Verizon APN settings:
(Please read through the "comments" if you run into any problems to see if they may help)
straight talk Verizon apn settings – easy setup guide
Correct Straight Talk verizon Apn Settings - fastest and most updated LTE APN Settings. Name: straight talk, APN: ACCT.TF.GW6.VZWENTP, username: blank, pass
apn-settings.com
Straight Talk - Verizon APN settings for troubleshooting MMS not working:
https://apn-settings.com/straight-talk-mms-not-working/https://apn-settings.com/straight-talk-mms-not-working/
I hope this helps you set up her phone so she will have service.

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