Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate.
Anyone have this same issue?
texaslegend said:
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate. Anyone have this same issue?
Click to expand...
Click to collapse
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
texaslegend said:
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
Click to expand...
Click to collapse
Go to a different one. It's a miracle that rep even knows what a phone looks like. "2G only phone"
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
texaslegend said:
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
Click to expand...
Click to collapse
have you looked at the APNs? this is most likely the issue.
this phone technically supports all ATT LTE bands.
you may also have to set your "Preferred Network type" to LTE preferred
I am still using my old AT&T SIM from years ago when it was originally a Micro SIM. Just carefully cut the SIM down to the appropriate size and it works fine. I have the UK version and have no issues so far.
As for the H+ only, it may be due to the IMEI not being recognized on the network carrier. I haven't experienced this issue, but from what I've read online, you can ask the AT&T rep to register your SIM using a phone's IMEI that is registered with AT&T. Not sure how that works, but it's what I've read on other forums from people with the same issue.
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
texaslegend said:
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
Click to expand...
Click to collapse
will you link me to the APN settings you are using?
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
texaslegend said:
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
I believe I read somewhere that there is one band that is unavailable on the XZ1C in the United States. Could that perhaps be the band that covers the area or region that I am currently in?
I'm in college station, tx 77845
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
texaslegend said:
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
Click to expand...
Click to collapse
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
WaxysDargle said:
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
Click to expand...
Click to collapse
How would I tell? I double checked my order and confirmed it's "supposed" to be a US version and I don't have a fingerprint security option.
I doubt the resolution will be good enough to read, if not follow that link and apply filter Texas and Brazos country. It is a list of frequencies in my region. I don't know if it's of any real value or not just searching.
I really appreciate your help!
One last thing... My phone hasn't downloaded any at&t bloatware. Not even the myATT app. I don't know if that adds any clues
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Just left AT&T again and no better.
There are two APN settings that are on my phone. (1.) ATT Nextgenphone
(2.) ATT HSPA+ ***this was renamed from simply ATT by the guy messing with my phone. Originally it was just ATT***
APN Settings
1. These APN settings result in no data connection what-so-ever
Name: ATT Nextgenphone
APN: nexgenphone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,admin,mms,supl,hipri,internet
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
2. This gets data (H) but at about 4 Gbps. Sometimes it bumps up to (H+) but never long enough to test speed.
Name: ATT HSPA+
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,supl,mms,hipri
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
Somewhere on the AT&T website there was detail referencing the 9th and 10th digit of the SIM being certain numbers. Whatever it was my SIM is compatible.
Looking for the specific langauge I happened back to this site and now I'm worried I've got no hope. Here is the link but I've attached a screenshot of the concerning statement.
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Can anyone give an opinion on any of this? Thanks for all your help. I hope it prevents someone else from having the same problem.
WaxysDargle said:
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Click to expand...
Click to collapse
Waxys....are you saying you don't have LTE either?
Related
Hey guys I just switched from captivate to Gnote, and trying to setup the data network here.
I had the original 3g plan with att, and I read on gsmarena that this phone supports LTE 700 which is what att is using right now.
So I am just wondering, is this phone capable of using the att 4g? do I need to get a new sim from them in order to get on the 4g network?
Thank you very much in advance!
LTE version or hspa version
did you buy the Korean Note that supports LTE or have a regular HSPA note. the regular note only supports the AT&T hspa and needs an 4g apn.
tg9413 said:
Hey guys I just switched from captivate to Gnote, and trying to setup the data network here.
I had the original 3g plan with att, and I read on gsmarena that this phone supports LTE 700 which is what att is using right now.
So I am just wondering, is this phone capable of using the att 4g? do I need to get a new sim from them in order to get on the 4g network?
Thank you very much in advance!
Click to expand...
Click to collapse
In short, GSMarena got it sorely wrong. The internationally available version of the Note, with the Exynos chipset, most certainly does not support LTE in any shape or form. It should also be mentioned that Verizon also uses 700MHZ LTE as well, but both AT&T and VZW use totally different blocks within that spectrum space anyway. So, I would find it strange that GSMarena may possibly claim that not only does the Note have support for 700MHZ LTE, but also every possible carrier block therein. Seems unlikely to me...
There are however carrier specific versions of the Note based off a completely different Qualcomm Snapdragon chipset designed to work on very specific LTE networks in other parts of Asia (mainly in Korea), and AT&T is rumored to have commissioned Samsung to build them their own specific LTE version of the Note as well. HOWEVER, I would fervently recommend AGAINST buying any kind of device commissioned and built specifically for any particular carrier. ALWAYS buy unlocked devices. By buying unlocked equipment, you are taking power away from the carrier that they would otherwise have over you when it comes to your consumer choice. Not to mention all the benefits and the freedoms you should enjoy by owning your own equipment, free of any carrier imposed limitations, bloatware *ahem*CarrierIQ*ahem*, and whatever other diabolical things carriers will inevitably do to our precious equipment.
Anyway, I'm getting side-tracked here...
To get your Note fully functional, and running optimally on AT&T, it's not quite as simple as just popping your SIM card in and off you go...
The three basic things you need to do are as follows:
1. Make sure you have the correct account provisioning.
2. Configure and use the correct APN('s).
3. Disable Fast Dormancy.
I'll cover these in more detail below, but first of all I need to clarify something: the Note supports 21mbit HSPA+, which if you want to call that 4G, OK fine. Personally I try to avoid marketing catch-phrases like "3G" and "4G" altogether, so henceforth I shall refer to the Note's mobile connectivity by what it actually is: HSPA+
Now, before you're able to fully take advantage of HSPA+, you'll need to make sure that your account is properly provisioned for that feature, otherwise you'll run into a virtual speed limit which will keep your device from reaching its full speed potential. So, in order to check that you have the correct provisioning on your account, you should call in to customer service and make sure you're on a proper 4G (not LTE 4G either!) plan. Ask them if you have the correct SOC code. In my case (grandfathered unlimited data user), my SOC code should be "HSDPB." If you're on a tiered plan, it'll be something else. Either way, you need to be on a 4G plan of some sort.
"Ok, how do I do that then?"
Easy. Go to you local store and get the IMEI from a similar Samsung device (from a connectivity standpoint anyway), like an Infuse 4G, or a non-LTE Galaxy S2. From the dialer, enter in *#06#, and the IMEI should show up. Make a note of that number (hehehe). You can probably find another IMEI on the internet, too, but either way you need that. When you call in to AT&T customer support, just tell the rep that you've upgraded your device to a *insert name of device from which you got the IMEI* that you bought on eBay or something, and you want to make sure that you're on the correct plan. Provide them that IMEI, and now your account should be provisioned for HSPA+ (YAY! WOO!).
Now that that's out of the way, you need to configure your APN or APN's if you're using more than one (this only usually applies if you're grandfathered into an older plan). Go to Settings => Wireless and network => Mobile networks => Access Point Names. From here, tap the menu button and select "New APN."
Populate the fields as follows (Case sensitive!):
Name: Doesn't matter, you can call this whatever you want.
APN: Phone
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mmsc.mobile.att.net
MMSC Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <none set>
APN type: internet + mms (if you're on a tiered plan) or just internet (if you're on a legacy grandfathered plan).
This APN info above is for achieving the highest possible speeds over HSPA+
The next APN generally offers slower data speeds, but depending on your area may not be any different in terms of speed after all. This is the old legacy Cingular APN, and you need to input these settings if you're on a grandfathered legacy plan, otherwise you may not be able to send/receive MMS properly.
Name: Doesn't matter, you can call this whatever you want.
APN: wap.cingular
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mmsc.cingular.com
MMSC Proxy: mmsc.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <none set>
APN type: internet + mms
Congratulations! You should have now successfully set up both your account and your APN's properly for making your Note fully functional on AT&T! You should now at the very least be able to get onto the internet and browse etc. Pat yourself on the back!
But wait! There's more!
You still have to disable a feature on your Note called Fast Dormancy. Fortunately, this is really quick and easy to do. But first, what the hell is that, and why do I have to disable it? Well without getting all technical, simply put, it's a feature which allows a device to very quickly switch from an idle data state to UMTS/HSPA/HSPA+ and back to idle again, and generally work more efficiently, thus improving performance, and saving battery life. Problem is, in order for this feature to work, BOTH the device and the network that device is on need to support it. Unfortunately, AT&T does not currently support Fast Dormancy. As a result, by having fast dormancy enabled on your device, it'll have the complete opposite effect than what it was intended to have. Basically, your battery life will suck more, data connections will be erratic, slow, and unreliable, and you're basically wasting data overhead on a feature that, for AT&T, just doesn't exist. Disable it, and your Note will fly like it was intended.
To disable Fast Dormancy, from your dialer, enter in *#*#9900#*#*
This should pull up your SysDump menu. There, close to the bottom it should indicate your current Fast Dormancy state, enabled by default. Select that option, and it should indicate that Fast Dormancy is disabled. Exit and enjoy! Reboot the phone for good measure though. You generally don't have to, but sometimes it irons out any issues that may arise.
Hope this all helps! Enjoy your Note on AT&T!!
P.S. Hey Moderators!! Can we by any chance get this tutorial posted up as a sticky? Seems to be the best way to consolidate for AT&T users. Thanks!
Thanks for this! It really made clear what all the different APN's were about (since none of them seemed to work). Now getting 4100 / 1030 as compared to 1400 / 1000.
I second a sticky.
+1
Sticky this one, could cut down on multiple threads also
undrwater said:
Thanks for this! It really made clear what all the different APN's were about
Click to expand...
Click to collapse
Glad to hear my advice helped! You're welcome
undrwater said:
(since none of them seemed to work).
Click to expand...
Click to collapse
Out of curiosity, what APN's were you trying that didn't work?
undrwater said:
Now getting 4100 / 1030 as compared to 1400 / 1000.
Click to expand...
Click to collapse
Yeah, that sounds about right on average. You can read here about what sort of speeds to expect depending on a number of different factors.
undrwater said:
I second a sticky.
Click to expand...
Click to collapse
Thanks! *ahem* MODERATORS!!!! Helloooo??
Jade Eyed Wolf said:
Out of curiosity, what APN's were you trying that didn't work?
Click to expand...
Click to collapse
The "phone" and "pta" while using the SIM that came out off my streak. Got a SIM provisioned through a SkyRocket, and those APN's worked.
undrwater said:
The "phone" and "pta" while using the SIM that came out off my streak. Got a SIM provisioned through a SkyRocket, and those APN's worked.
Click to expand...
Click to collapse
Gotcha. Wouldn't surprise me that the pta APN wouldn't have worked, because if I'm not mistaken, I believe that's the LTE only APN anyway.
Great post !
Thx for the 4-1-1!!! This was great. However, one question, i got the skyrocket for Xmas, I put the sim in and used the 'pta' APN i found on this site. Is that OK? im gettting download speeds ~2 - 2.5. Is that what the non-LTE apn speeds are like? or should i change the IEMI number with ATT as you described and get a regular 4g plan (non LTE)? thx again
mkt123123 said:
Thx for the 4-1-1!!! This was great. However, one question, i got the skyrocket for Xmas, I put the sim in and used the 'pta' APN i found on this site. Is that OK? im gettting download speeds ~2 - 2.5. Is that what the non-LTE apn speeds are like? or should i change the IEMI number with ATT as you described and get a regular 4g plan (non LTE)? thx again
Click to expand...
Click to collapse
Honestly, I doubt you'll need to change your plan as such. However, I would avoid using the pta APN, mainly because it's monitored and regulated much more heavily than the other two I listed above. From what I read a few months ago on the Skyrocket forums, people on the pta APN were running into issues where they were getting throttled pretty badly, and in some cases, even if they weren't throttled, some websites were simply blocked outright. The solution was to fall back to the older APN's. Now I don't know if the issues with the pta APN have been fixed or not, but I would still avoid it on principle.
As for your average speeds on HSPA+, my understanding is that the Skyrocket falls back to 21mbit HSPA+ anyway when LTE is unavailable, so I would assume that your account provisions should already be set up to take full advantage of that on your Note. That being the case, yes, the speeds you are seeing are consistent with average/normal HSPA+ performance.
Feel free to read the link in my comment about 4 posts ago to understand a little more about what kinds of speeds to expect based on a number of environmental factors.
Thanks so much for this info. This needs a sticky!
After trying both APN's listed in this thread, im not able to fully receive MMS messages. I get a message with a download button, but the pic will not dl after touching the button.
I came from a skyrocket, in an LTE area, then used a cheap samsung gophone for a week (what misery!) while waiting on my GNote. I looked under message settings, and do have a retrival phone number, and checked "automatically download". Text mesaaging works fine. Any advice?
Sent from my GT-N7000 using xda premium
davidusr said:
After trying both APN's listed in this thread, im not able to fully receive MMS messages. I get a message with a download button, but the pic will not dl after touching the button.
I came from a skyrocket, in an LTE area, then used a cheap samsung gophone for a week (what misery!) while waiting on my GNote. I looked under message settings, and do have a retrival phone number, and checked "automatically download". Text mesaaging works fine. Any advice?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Do you have a separate APN set for just MMS?
Jade
Ok, thx. I'll use the phone apn and avoid the PTA one...your info has been invaluable ....thx again!!!
Fantastic post! Thanks. I have had luck with the "phone" APN, but had no idea about the fast dormancy.
Tapatalk is good
dwboston said:
Do you have a separate APN set for just MMS?
Click to expand...
Click to collapse
No. I just have the one, "wap.cingular". Guessing thats my problem?
Sent from my GT-N7000 using xda premium
davidusr said:
No. I just have the one, "wap.cingular". Guessing thats my problem?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Get rid of all the MMS info in the wap.cingular APN, and set up a new APN with that info and call it "AT&T MMS" or something like that. When you set the type to MMS only, that APN will remain active always (no green button next to it) and you should receive MMS normally.
dwboston said:
Get rid of all the MMS info in the wap.cingular APN, and set up a new APN with that info and call it "AT&T MMS" or something like that. When you set the type to MMS only, that APN will remain active always (no green button next to it) and you should receive MMS normally.
Click to expand...
Click to collapse
I'll give it a shot. Thanks for the help.
Sent from my GT-N7000 using xda premium
Still not working. The pics below show my APN setup for MMS.
Sent from my GT-N7000 using xda premium
davidusr said:
Still not working. The pics below show my APN setup for MMS.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
It looks like you forgot to populate the MMSC field. You've got MMS Proxy filled out, but not MMSC.
Hi,
Can someone please shed some light on my problem.
I ordered an Atrix HD from eBay, thinking it was unlocked but later found out from the buyer it was locked. No big deal I thought since I was going to use it on Straight Talk's AT&T compatible sim and ST said phone DOES NOT need to be unlocked for features/service to work.
Well, right out of the box with an activated ST sim I started up the phone, never got to the "sim card unlock" screen as I thought I was going to get though I inserted a "foreign carrier" sim, but rather went straight to Home Screen. I made a call, sent a text . . . all good. However, internet and mms not working. I cannot connect to the internet at all. Phone doesn't even make an attempt, no error messages, just a plain "no internet connection" message the second I press anything that needs an internet connection.
Spoke to ST for hours trying different APN settings, nothing works! Used wi-fi to download app "tweakker", tried those APN settings as well, still no internet. ST has no other solutions for me. They are clueless. I once again asked, could it be because the phone is LOCKED? And once again they assured me it should not make a difference since they use AT&T towers. I tried using an app called APN Backup and restore, but I cannot use it on my phone though it is running ICS 4.0.4 and no "3rd party changes allowed" popps up.
My phone has the AT&T APN settings as default and are locked I can't delete or edit them. I CAN however create new APN's which I have multiple times, saved them, booted up and selected them. They are still there after a reboot but still the phone seems not to even recognize them being there.
I even tried a factory reset, thinking it may solve the problem but to no avail. :crying:
Today I contacted Motorola. After 2 hrs on the phone with them, still back to squar one. They had "NO IDEA" as to why I couldn't connect and why my phone couldn't accept the new APN's. So Straight Talk couldn't help me, Motorla said, "send us the phone and we can see if there is something wrong with it and you can have it back within 3-4 weeks(!!) or "learn to live" with the phone as is!"
So, after a lot of reading through online forums, searching for answers, I am left to wonder if my phone is acting the way it is because it is not an UNLOCKED PHONE. (Could the solution really be that simple???)
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work?
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone).
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Thanks!
My phone's info:
Motorola Atrix HD MB886
Manufacture date: Aug 10, 2012
System version: 77.12.22.MB886.ATT.en.US
Android v. 4.0.4
rosengard said:
Hi,
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work? Not sure on that one, but unlocking your phone certainly won't hurt it.
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone). Unless the SIM is unlocked is may be stuck on the AT&T APNs. Might as well try unlocking it with a service.
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim. That's how mine is. I SIM unlocked the AT&T model for T-Mobile US in this way. I didn't have to change any APNs, everything worked off the bat.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Click to expand...
Click to collapse
I answered a few for you. I don't have Straight Talk anymore after finding out about their very limited data usage in my area. I dropped them for T-Mobile "Unlimited Nationwide 4G" plan and I am much happier.
rosengard said:
Hi,
Can someone please shed some light on my problem.
I ordered an Atrix HD from eBay, thinking it was unlocked but later found out from the buyer it was locked. No big deal I thought since I was going to use it on Straight Talk's AT&T compatible sim and ST said phone DOES NOT need to be unlocked for features/service to work.
Well, right out of the box with an activated ST sim I started up the phone, never got to the "sim card unlock" screen as I thought I was going to get though I inserted a "foreign carrier" sim, but rather went straight to Home Screen. I made a call, sent a text . . . all good. However, internet and mms not working. I cannot connect to the internet at all. Phone doesn't even make an attempt, no error messages, just a plain "no internet connection" message the second I press anything that needs an internet connection.
Spoke to ST for hours trying different APN settings, nothing works! Used wi-fi to download app "tweakker", tried those APN settings as well, still no internet. ST has no other solutions for me. They are clueless. I once again asked, could it be because the phone is LOCKED? And once again they assured me it should not make a difference since they use AT&T towers. I tried using an app called APN Backup and restore, but I cannot use it on my phone though it is running ICS 4.0.4 and no "3rd party changes allowed" popps up.
My phone has the AT&T APN settings as default and are locked I can't delete or edit them. I CAN however create new APN's which I have multiple times, saved them, booted up and selected them. They are still there after a reboot but still the phone seems not to even recognize them being there.
I even tried a factory reset, thinking it may solve the problem but to no avail. :crying:
Today I contacted Motorola. After 2 hrs on the phone with them, still back to squar one. They had "NO IDEA" as to why I couldn't connect and why my phone couldn't accept the new APN's. So Straight Talk couldn't help me, Motorla said, "send us the phone and we can see if there is something wrong with it and you can have it back within 3-4 weeks(!!) or "learn to live" with the phone as is!"
So, after a lot of reading through online forums, searching for answers, I am left to wonder if my phone is acting the way it is because it is not an UNLOCKED PHONE. (Could the solution really be that simple???)
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work?
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone).
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Thanks!
My phone's info:
Motorola Atrix HD MB886
Manufacture date: Aug 10, 2012
System version: 77.12.22.MB886.ATT.en.US
Android v. 4.0.4
Click to expand...
Click to collapse
I'm using my locked AHD on ST with no problems at all. I know I posted my settings here at one time, let me see if I can find the post.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
mattlgroff said:
I answered a few for you. I don't have Straight Talk anymore after finding out about their very limited data usage in my area. I dropped them for T-Mobile "Unlimited Nationwide 4G" plan and I am much happier.
Click to expand...
Click to collapse
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? I thought that you always have to adjust the settings for the specifc network you are using. Did your internet work right away? Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
rosengard said:
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? I thought that you always have to adjust the settings for the specifc network you are using. Did your internet work right away? Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
Click to expand...
Click to collapse
ok since you're going to use T-Mobile, you don't need the ST APNs
rosengard said:
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? It has a bunch built in for lots of carriers.
I thought that you always have to adjust the settings for the specifc network you are using. Did it for me.
Did your internet work right away? Yes, HSPA+ right away. Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim. Yes.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
Click to expand...
Click to collapse
Answered a few more.
ATGAdmin said:
I'm using my locked AHD on ST with no problems at all. I know I posted my settings here at one time, let me see if I can find the post.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
Click to expand...
Click to collapse
Wow . . so you are saying you just popped in your ST sim and you were up an running just like that? Why isn't that working for me???
Can I ask when you purchased yours? Was it before they came out with the OS upgrade? You are the first person that I came accross that have a locked phone like myself with ST service. But yours is working! So what the heck is wrong with my phone? At first I thought it was not working because the phone being LOCKED but now that I see yours was working fine I am starting to wonder if it is MY phone that has a problem. Or could it be a corrupt sim that is not connecting with the towers? When I asked ST that question they said if the sim wasn't working correctly I wouldn't be able to make calls either, so they stand by their card. hmm.... If you have those settings I appreciate it:
This is what I have tried so far:
The standard APN settings that come with the sim card:
Name: Straight Talk
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: http:mmsc.cingular.com (with // after http
MMSProxy: 66.209.11.33 (also tried mms2.tracfone.com)
MMS Port: 80
I also searched the internet for a tons of other options, leaving proxy blank, inserting "default, etc" under APN type . . . I tried A LOT and still nothing..
Using the app "Tweakker" I got these settings which I also tried with no luck:
They require two APNs
Internet:
Name : Straight Talk
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
MMS Port: 80
MCC: 310
MMC: 410
APN Type: default,*
For MMS:
Name: Straight Talk MMS
APN: att.mvno
MMSC: http:mmsc.cingular.com (with // after http
MMS Proxy: 66.209.11.33
MMS Port: 80
MCC: 310
MMC: 410
APN Type: mms
So . . .if you have anything different . . .please share so that I can try your version.
Thanks for your help!
ATGAdmin said:
ok since you're going to use T-Mobile, you don't need the ST APNs
Click to expand...
Click to collapse
Hi ,
I will actually be using Straight Talk on this phone but in order to unlock it I ordered a T-mobile sim so that I can get to the "sim unlock code" screen since just inserting my ST sim doesn't bring up that screen. I posted the APNs I have tried so far . . .if yours are different please post when you get a chance. Thanks again.
rosengard said:
Hi ,
I will actually be using Straight Talk on this phone but in order to unlock it I ordered a T-mobile sim so that I can get to the "sim unlock code" screen since just inserting my ST sim doesn't bring up that screen. I posted the APNs I have tried so far . . .if yours are different please post when you get a chance. Thanks again.
Click to expand...
Click to collapse
You DO NOT need to unlock the phone if you're using the Straight Talk AT&T SIM.
You just need the correct settings.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
mattlgroff said:
Answered a few more.
Click to expand...
Click to collapse
Thanks for sharing that info. Appreciate it!
ATGAdmin said:
You DO NOT need to unlock the phone if you're using the Straight Talk AT&T SIM.
You just need the correct settings.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
Click to expand...
Click to collapse
soo . . .what ARE the correct settings? Anyone??? I have tried so many different versions and EVERYTHING ST rep gave me . . I am out of ideas for APN's . . . . anybody with APN's they can share that I can try? Thanks again.
Apn for st
NAME= Straight Talk ATT
APN= att.mvno
MMSC= http://mmsc.cingular.com
MMS proxy= 66.209.11.33
MMS port=80
MCC=310
MNC=410
APN type= default,supl,mms
APN protocol=IPv4
APN roaming protocol= IPv4
Bearer= Unspecified
Save and reboot and then everything works fine!!!!
Hope it hepls!!!
mkrunk12 said:
NAME= Straight Talk ATT
APN= att.mvno
MMSC= http://mmsc.cingular.com
MMS proxy= 66.209.11.33
MMS port=80
MCC=310
MNC=410
APN type= default,supl,mms
APN protocol=IPv4
APN roaming protocol= IPv4
Bearer= Unspecified
Save and reboot and then everything works fine!!!!
Hope it hepls!!!
Click to expand...
Click to collapse
Thanks . . I gave it a try rebooted and still nothing! I left all othe fields blank as per your settings and my phone don't have the "APN roaming protocol: IPv4. Instead I have a grey/shaded out "APN enable/disable that is checked for enable" I can't control that option. It is just there.
Thanks for settings but I am still looking for something that will work on mine.
rosengard said:
Thanks . . I gave it a try rebooted and still nothing! I left all othe fields blank as per your settings and my phone don't have the "APN roaming protocol: IPv4. Instead I have a grey/shaded out "APN enable/disable that is checked for enable" I can't control that option. It is just there.
Thanks for settings but I am still looking for something that will work on mine.
Click to expand...
Click to collapse
Rosengard,
I use the ATRIX HD with straight talk, and the way I see it, the issue is the proxy believe it or not...
apn:
att.mvno
proxy:
66.209.11.33 NOT proxy.mvno...
all else the same...
mattpall said:
Rosengard,
I use the ATRIX HD with straight talk, and the way I see it, the issue is the proxy believe it or not...
apn:
att.mvno
proxy:
66.209.11.33 NOT proxy.mvno...
all else the same...
Click to expand...
Click to collapse
Hi . . .thanks for your input . . .
I tried using Straight Talk's original APN's (I think that is what you meant) and only replaced the proxy to 66.209.11.33 looking like this:
Name: Straight Talk
APN: att.mvno
Proxy: 66.209.11.33
Port: 80
MMSC: http:mmsc.cingular.com (// after http: . . . post won't let me use link . . new at this)
MMS Proxy: 66.209.11.33
MMS Port: 80
Unfortunatelly . . . still not working!!! :crying:
rosengard said:
Hi . . .thanks for your input . . .
I tried using Straight Talk's original APN's (I think that is what you meant) and only replaced the proxy to 66.209.11.33 looking like this:
Name: Straight Talk
APN: att.mvno
Proxy: 66.209.11.33
Port: 80
MMSC: http:mmsc.cingular.com (// after http: . . . post won't let me use link . . new at this)
MMS Proxy: 66.209.11.33
MMS Port: 80
Unfortunatelly . . . still not working!!! :crying:
Click to expand...
Click to collapse
is your authentification set to "Pap or Chap"
mattpall said:
is your authentification set to "Pap or Chap"
Click to expand...
Click to collapse
No it is not it is like this:
Authentication: Not Set
rosengard said:
No it is not it is like this:
Authentication: Not Set
Click to expand...
Click to collapse
Needs to be set to "PAP or CHAP"
mattpall said:
Needs to be set to "PAP or CHAP"
Click to expand...
Click to collapse
Thanks .. .tried "Pap or Chap" as well but still nothing!
rosengard said:
Thanks .. .tried "Pap or Chap" as well but still nothing!
Click to expand...
Click to collapse
Send screenshots of your APN screens.
Sent from my MB886 using Tapatalk 2
Just set up ATT prepaid 60/month plan yesterday and its my understanding that this should give me LTE access. I found some att pta APN settings but they dont work, just lose internet connection. I am getting good speeds on HSPA (5-7mbps dl) but just curious as to why LTE seems to not be working?
Im on 4.3 if that makes a difference.
My first question is.. has AT&T rolled out LTE in your area? My second question would be are you absolutely sure your plan comes with LTE?
xdracco said:
My first question is.. has AT&T rolled out LTE in your area? My second question would be are you absolutely sure your plan comes with LTE?
Click to expand...
Click to collapse
Nashville, TN so yes LTE market.
Asked the sales rep when I set it up yesterday specifically if the prepaid plans included LTE and he said yes.
http://www.att.com/gen/press-room?pid=24397&cdvn=news&newsarticleid=36623
Link to ATT PR about LTE with gophone plans, I have the 60/month option.
ok, next question, which APN are you using? bare with me, some questions may be redundant for you.
xdracco said:
ok, next question, which APN are you using? bare with me, some questions may be redundant for you.
Click to expand...
Click to collapse
Ive tried a couple. I have one set up that I labeled ATT Phone
These settings aget me HSPA
APN: phone
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port 80
mcc 310
mnc 410
apn type default,admin,fota,mms,supl,hipri
apn protocol ipv4/ipv6
apn roaming protocol ipv4/ipv6
I tried just changeing the apn phone to pta with the rest basically the same and that gets me no internet.
there's only a couple more things I can think of...
1. In your APN, make sure the bearer setting at the very bottom is unspecified (ignore if it doesn't exist).
2. The rep who created your account didn't enable LTE for the particular phone line.
Bottom line is, if LTE is enabled on your account, it should work.
sorry i couldn't help any more.
xdracco said:
there's only a couple more things I can think of...
1. In your APN, make sure the bearer setting at the very bottom is unspecified (ignore if it doesn't exist).
2. The rep who created your account didn't enable LTE for the particular phone line.
Bottom line is, if LTE is enabled on your account, it should work.
sorry i couldn't help any more.
Click to expand...
Click to collapse
Cool well thanks for your help. I might swing by att store when I get off work and see if they figure out anything.
Overall really not that big a problem, hspa is plenty fast for me really, just want to get use out of what I pay for though.
I'm going to guess that the rep just didn't enable LTE on your phone line otherwise you'd have no data. Hopefully, they can sort it out.
So I recently bought a new Galaxy Note 3 T-mobile variant on craigslist to use on my AT&T plan. The phone is perfect, I love it! The only problem is that I can't seem to connect to LTE after I unlocked it. I have already rooted the phone using CF Auto-root, and then I turned to unlocking it. I heard that the "Region Lock Away" app by chainfire removed the region lock as well as unlocked the sim, as long as you reboot later. So thats what I tried first rather then pay for an unlock code.
Now when I bought the Note 3, it didn't include the sim card from T-mobile. So I did the whole process of rooting and unlocking under my real att sim card that I was using with my Nokia lumia 920 (I know it was time to upgrade). I went to an ATT retail store, and I ended up talking to a service rep and explained that I wanted to use my Galaxy note 3 on their network, and that I would be unlocking it when I got home. She convinced me to give them the IMEI number on the back of the phone to "provision the network to my phone".
Well after the Region Lock Away app did it's thing, I no longer had the sim card ask for an unlock code and I was able to text and make calls. So I figure that I was fully unlocked. But my data wasn't working, so after a bit of research here at XDA I noticed that I needed to change my apn settings. So i used these as suggested by another post:
NAME: ATT Phone
APN: phone
MMSC: http[colon]//mmsc.mobile.att[dot]net <-- XDA thinks I am posting a url!
MMS proxy: proxy.mobile.att[dot]net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,mms,supl,hipri
After setting these, and then using them, I can't find any data connection at all. Can anyone shed some insight as to what may be the problem?
BTW: the legacy wap.cingular apn settings are working for me but I only get about 2 Mb/s max. Which is not what I want from an LTE phone obviously.
The only thing I noticed you did not mention is "authentication type", which needs to be manually set to None. I come to the note 3 from an AT&T galaxy s4. I was using a t-mobile custom rom on it the whole time, every time I reset the ROM I had to manually add APN settings, authentication type "none" always had to be selected along with the rest of the entries. If you don't manually set this it will read "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Settings are right as I compared them with my phone. Only thing I can think of is the rep didn't configure your account right and LTE is not enabled. You can log onto your att.com and check to see if your sim has LTE activated. You would see something like DataPro 3GB for Smartphone 4G LTE or whatever amount of data checked on your line. If not your LTE is not active it won't work no matter what APN settings you use.
Edit; this is what authentication type should read instead of default "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
melead said:
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
Click to expand...
Click to collapse
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
ArborRes said:
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
Click to expand...
Click to collapse
You can only do this if you know your in a LTE supported area otherwise you will not get any data if your in a 4g or H+ area with the bearer set to LTE only.
wrong thread
These are my new working APN settings. 4G LTE completely working on AT&T
Name: ATT Phone
APN: phone
proxy through server:not set
MMSC: http[colon]//mmsc[dot]mobile.att.net
Multimedia Message Proxy: proxy.mobile.att.net
multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,mms,supl,hipri,fota
APN protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
Mobile virtual network operator type:not set
I find that no matter what settings I use on the APN (working ones, I mean), if I have Wifi on, I lose LTE. As soon as I disable Wifi, even if I don't move the phone, LTE comes back. Not that it matters, I just like seeing that little 4G LTE icon.
My guess is that your WiFi is set to take priority over mobile data. There might be a setting to change this though. For example in the WiFi settings there is a toggle that allows your phone to automatically switch between WiFi and mobile data, to have a seamless browsing experience.
I'm on lollipop running the Echoe ROM on my sm-n900t and I use the download booster to boost my speeds by using both together.
So, I bought the Z3C D5803 online (amazon) a while ago in the US. Unlocked, international version.
I don't get any LTE signal, although I have all bands necessary for T-Mobile LTE, except band 12. But this is no reason for it not to work. I only get 3G/H/H+. The APN settings are all OK, according to the T-Mobile tech support.
Since it's a corporate SIM, I can't handle things directly. The service (and SIM) HAS a LTE data plan, since it was being used in a different phone, provided by T-Mobile, and I had 4G. An IT employee called them and they told him that my phone is compatible, but that doesn't necessarily mean that it will wotk with T-Mobile (wtf does that even mean?). Like, my phone has all the bands necessary, but they could be closed (is that even possible?).
What I think is happening is that the SIM was registered with the previous phone's IMEI, and since my new phone has a different IMEI, T-Mobile is blocking LTE connection. Or my xperia IMEI is not registered as a LTE phone.
This is definitely not a hardware problem.
One thing worth mentioning. Before using this phone in the US, I traveled to Brazil and used my SIM card from there. LTE worked flawlessly, athough it uses different bands. The APN settings updated automatically.
So, what gives?
I have same model number and I'm on t-mobile.lte works for me what is your apn settings
pikeylfc said:
I have same model number and I'm on t-mobile.lte works for me what is your apn settings
Click to expand...
Click to collapse
First, my preferred network type is: LTE(preferred), WCDMA/GSM
Then, my APN settings are (downloaded automatically after I inserted the SIM):
APN: fast.t-mobile.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not set
MMS port: not set
MCC: 310
MNC: 260
Autentication type: none
APN type: default,supl,a-gps,mms
APN protocol: IPv6
APN roaming protocol: IPv4
APN enable/disable: checked (grayed out)
Bearer: unspecified
MVNO type: none
MVNO value: not set (grayed out)
I don't have the phone in front of me, so I can't confirm the APN settings, but my wife's D5803 gets LTE on T-Mobile USA.
Same settings as me I'm not to sure the issue
pikeylfc said:
Same settings as me I'm not to sure the issue
Click to expand...
Click to collapse
Well, that is unfortunate. I don't belive that is possible for your D5803 to work while mine doesn't, which was what the employee from T-Mobile tried to say. I believe it's a carrier issue with the SIM card/ IMEI.
leandroab said:
Well, that is unfortunate. I don't belive that is possible for your D5803 to work while mine doesn't, which was what the employee from T-Mobile tried to say. I believe it's a carrier issue with the SIM card/ IMEI.
Click to expand...
Click to collapse
The SIM card is tied to the IMEI? Are you sure? I move my T-Mobile SIM from phone to phone (Z3C, Nexus 5, HTC One M8) with no problem getting LTE.
scottjb said:
The SIM card is tied to the IMEI? Are you sure? I move my T-Mobile SIM from phone to phone (Z3C, Nexus 5, HTC One M8) with no problem getting LTE.
Click to expand...
Click to collapse
I don't think so. I think that the problem is with the SIM card or something to do about it being registered to the phone previously being used.
So it happens that I have another T-Mobile SIM card (a pre paid one, which is my personal number)and I tried it on my phone. To my amusement and frustration, I got LTE signal. So, what could T-Mobile be doing with my work line that I'm not getting LTE?
I believe it's a carrier issue with the SIM card
I had the same problem when I first got my Nexus 5 a while back. It turns out all I needed was a new SIM card, so that is most likely the culprit. It sucks that you'll have to jump through hoops to get a new SIM though.
Try setting your APN protocol: to IPv4
desertflyer said:
Try setting your APN protocol: to IPv4
Click to expand...
Click to collapse
No dice.
I think it's a problem with the SIM card. Now, what I don't know is:
If the problem is with the SIM card only
If the problem is with the SIM card and IMEI (4G registered to work only with the previous T-Mobile phone)
leandroab said:
No dice.
I think it's a problem with the SIM card. Now, what I don't know is:
If the problem is with the SIM card only
If the problem is with the SIM card and IMEI (4G registered to work only with the previous T-Mobile phone)
Click to expand...
Click to collapse
T-mobile US doesn't register the IMEI to the SIM, so I doubt it's that. Could be a defective SIM I suppose, or maybe LTE isn't enabled on the phone for some reason. First thing I'd do is go to a store and have them switch out the SIM for a new one.
desertflyer said:
T-mobile US doesn't register the IMEI to the SIM, so I doubt it's that. Could be a defective SIM I suppose, or maybe LTE isn't enabled on the phone for some reason. First thing I'd do is go to a store and have them switch out the SIM for a new one.
Click to expand...
Click to collapse
LTE is enabled, and when I switch the current SIM for the other pre-paid I have from T-Mobile, I get LTE signal. So, maybe that indicates without a doubt that the problem is the SIM card?
It's really likely then that it's the SIM since the other one works. Go to a T-mobile store and they'll probably give you another one for free since that one isn't working. LTE isn't something T-mobile charges more for, so you should get it if the network is available.